wireless network problem - Galaxy S 4 Q&A, Help & Troubleshooting

I have an AT&T galaxy s4 and I've been having trouble with the wireless. I can connect just fine to the netgear router at my apartment in Athens but at home I've been having trouble. At home we have AT&T uverse with an AT&T branded router. My phone will connect for a little while but eventually the small down arrow under the wireless symbol in the status bar starts blinking and the phone says it's connected but I don't have internet. Ive tried searching for a fix but it seems that the only routers people are having trouble with are dkink routers. The problem seems to trigger after I try to load a new site or refresh a page. Also, locking the phone triggers it as well. I've tried changing the security settings, forgetting the network and re-adding it, as well as turning the wireless network power saving option off but nothing works. I've rebooted the phone and the router but it still messes up. What's odd though is that my brothers galaxy s4 connects just fine (although I haven't been able to do extensive testing on his phone). Also, I was home last weekend and the weekend before and it worked just fine. I haven't rooted my phone or changed any settings that would have impacted the wifi since then. Anyone have any ideas?

I'm having very similar problems. When I connect to the wireless, the phone will work on it for about a minute and then stop getting to websites, etc. I have a Motorola SB 6121 cable modem with Vonage and a Dlink DIR-655 wireless modem. Inet provider is Comcast (only option here).
Anyone else having the same symptoms?
I've done the same troubleshooting steps: factory reset, power cycle, default settings, etc and the phone does the same thing.
EDIT: it's been working longer than usual now. I adjusted the Transmission Rate from the Wireless setup to 54 from Auto and the wireless has been stable much longer. See http://forum.xda-developers.com/showthread.php?t=2253471 for people sharing the same pain we have

Related

Wi-fi not working

After connecting to 3 different wireless connections and none of then working, I'm concluded that my wifi isn't working.
I go to settings and check wifi on, it finds the network, connects, but I lose my entire data connection for the duration wifi is turned on!
Is anyone else having this problem?
Sent from my Samsung Vibrant
I'm having the same issues with the wifi. I downloaded wifi analyzer to make sure I was on a good channel. Set it to the best channel and my signal strength is 100%. I will be able to connect for a little bit but for some reason it goes in and out, connection unsuccessful, yada yada yada. I messed with all the troubleshooting solutions for my router (dgl-4300) but nothing works. If anyone can reply with a fix or point me in the right direction, that would be greatly appreciated.
Same Issues
Any help is greatly appreciated. Data working fine when on 3G but Wifi = no data. Connection is fine, IP is fine.
UPDATE: It's working again on my home WIFI. Will have to see if it's just an "at work" issue. Hopefully IT can assist.
Same problem with Verizon MiFi
I have had ZERO problems connecting to the Linksys access points we have setup at my home and my office, but recently my work provided me with a Verizon MiFi (as well as an iPad - don't hate ) and I've had MANY issues trying to get my Vibrant to consistently connect to the MiFi.
My iPad, Motorola Droid, and Laptop have no issues connecting to the MiFi.
On my Vibrant I'm running the 2.1 stock ROM with root & the latest ClockWork recovery.
It will "connect" to the MiFi (I use quotes because I can't really tell - it AT LEAST receives an IP). But I'm unable to send and receive data. I can't even browse to the MiFi's internal configuration page .
To FINALLY get it to connect consistently I have to do some kind of random combo toggling the wifi off and back on and then turning the MiFi off and back on and it will EVENTUALLY connect and stay connected with data flowing freely.
I've customized my configuration a little bit on the MiFi so I'm going to reset it back to factory and not change the config to see if it makes a difference - because at lunch I was able to connect to my boss' MiFi with no problem. I'm thinking it may either be the phone or the mifi...
I've connected to about 10 different wireless networks with NO issues, at all. The connectivity is actually much better than my G1/Nexus.
HOWEVER, last night at a bar I was connected to their wifi, strong signal, but I was not able to use Data. I was in a very poor reception area for T-Mobile... don't think that could be an issue, bit the other places I use wi-fi that is not the case.
I just chalked it up as a fluke and moved on. Not sure what was wrong.
I had this happen to me today. I just rebooted and it went away. Toggling wifi didn't help, but I only tried it once. The phone reboots so quick I figured I'd give it a try.
I have set the phone up manually with static ip. Seems like its a problem with the dhcp.
robnil said:
I have set the phone up manually with static ip. Seems like its a problem with the dhcp.
Click to expand...
Click to collapse
I'm gonna try this.
Sent from my SGH-T959 using XDA App

[Q] WiFi Issues

My Epic will connect to my network and act as though everything's connected, and it can stay connected as long as I keep WiFi on, but it isn't loading anything over WiFi -- on the browser, it seems to attempt to load a page for about a minute before giving me a "Web page not available" error (on websites that I know are up), and any apps that use data simply give me a connection error. 3G works fine, and I can't comment on 4G as I'm not in a 4G area.
I haven't been able to test it on another WiFi network, though other WiFi devices connect to the network just fine; I'm typing this very post on another device connected to the laptop.
Has anyone else been experiencing this issue, and has a resolution been found? I've tried everything I can think of, from factory resetting, to completely reflashing the phone back to stock settings, and nothing has seemed to work. The WiFi did work at one point, but has stopped for whatever reason today.
Wifi
I actually have had the same issue here in Philadelphia and we have 4G coverage. This is what I have figured out so far. I have an app called "gas buddy" if I have 4G enabled it tells me there is no internet connection available. The minute I turn it off it works fine. I have seen similar issues with a couple of apps. Once i disable the 4G the apps in question work fine. I also noticed that I have to turn off the wifi radio button. I think the issue may be related to the app not having 4g settings yet. Make sure you disable the wifi and 4g settings and try that app again.
deleted post! Sorry wrong thread!
Well my first post was for a different thread but i may be able to help here. Sometimes the router or modem is to blame. The device is able to connect with the router but either the router is not allowing the device to actually get through to the internet, or the router is not. either way resetting the modem or router or both generally fixes this. sometimes when modems and routers (such as my current router) start to go bad it needs done quite a bit. Just unplug the power cord from the modem and router and wait about 5-10seconds to make sure the capacitors have drained. Then plug the modem in and wait for the lights to stabilize (stop flashing and stay lit) then plug the router back in and wait for you device (smartphone) to pick up the signal. If that is the problem, you should be back in business! hope this helps!

[Q] WiFi problems and questions

My WiFi on the Atrix crashed all my 3 routers (ActionTec/Dlink/Linksys), sometimes after a few minutes, sometimes after several hours.
The routers needed restart after that. Also wired connections were affected.
I tried messing with static IPs and sleep mode, nothing worked!
Now I upgraded my Dlink DIR 655 from 1.11 to 1.33 (supposedly the best).
Things changed
Now my Atrix takes only itself down, the Dlink keeps working for other wireless and wired devices.
The Atrix says its connected and I get the icon with full bars, however no data is transferred. The market and other apps say network error.
I can switch connection over to my other WIfi network and all is good again.
Has anyone seen this behaviour?
Also is there an app that shows me the link mode G or N and the current link speed? I cant seem to find a good app. I would also like to see if I can lock the Atrix to G or N only. Is there such a toggle switch?
Thanks.
Update: Switched connection from Dlink to Linksys and it worked for about 30 minutes then the linkksys crashed (could not reconnect got no IP). Switched back to the Dlink, got connected, good signal but no data. Even after a phone reboot. So I think it might be still on the DLink side although I have Netflix (PS3 wireless) and another PC connecting fine. This and the VOIP mic problems (Skype etc...) bug me the most about the phone.
ive been having this same problem since i got my phone and im still having problems. its pissing me off. cant even use my netflix through the Wii to watch on the big screen
spacev and trapjawmusic, who is your internet provider? I have a POTS+DSL line + WRT54GS and never encountered this problem.
gnahc79 said:
spacev and trapjawmusic, who is your internet provider? I have a POTS+DSL line + WRT54GS and never encountered this problem.
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Click to collapse
centurylink is my isp. i dont know if its my router that is just crappy or my cell phone is interrupting it while the wifi is on and im trying to browse causing the routers wifi to cut everything off thats on wifi

G2 Verizon - Wifi Won't Connect

Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Re:No wifi Connect
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the AT&T G2 version , it will connect to any wireless router but the connection will last 5 seconds then no internet, this is totally unacceptable I upgraded from the G-Pro and may go back as that never had this issue, I did read LG had a similar problem with the Nexus 4 and Optimus G
Mine works fine. I have a VZW G2 and an ATT G2 connected on the same router. It connects to both G and N networks.
No issues with my Verizon G2.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Did you try rebooting your router? I see this at home with the families iOS devices a lot, especially after heavy data traffic. I'll turn off the router for a couple hours or overnight and the next day all is well. Router is open, no encryption.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
I have the exact same problem. It will sometimes transfer some data using browsers, but nothing on facebook, pandora, or the play store it will say connection lost or not data connection.
My wife has the same phone and it works no problem and also the laptop. Must be a dud wifi radio or something like that. Mine is going back to the store tomorrow.
au6768 said:
Has anyone had any issues connecting to Wifi networks on their G2s? I got the verizon version on Saturday and haven't been able to get the phone working on 2 different wifi networks. I can connect to the wifi network just fine, but I can't access the internet at all. I can confirm that other devices are able to connect no problem.
Curious if anyone has some thoughts on how to potentially fix this. If not, will be heading back to Verizon to get a new one. Thanks in advance for the help.
Click to expand...
Click to collapse
Are you trying to use adblock by any chance? I was and it was causing the same issue you have. I uninstalled it and changed my proxy settings back to none and wifi is working great now.
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
I'm on Verizon. I have trouble with initial connection to wi-fi. It says obtaining IP address for a very long time. Even if I have a very strong signal. It takes about five minutes. It eventually connects and works fine. Then next time I try to connect to that router it works fine. It's only the first time I try to connect to a new router.
I just got this phone over the weekend and I was also having trouble connecting to my home wifi.
It would stay connected for 30 seconds or a couple of minutes then disconnect however the entire time the status under the Wi-Fi settings page says Connected even though I couldn't access the internet or the admin page of the router. Frustrating. If I turned off the mobile data, the wifi, the phone, the router, or some other unknown combination of events it would then reconnect again for another 30 seconds to a couple of minutes.
I called Verizon, they told me to take the phone back since I was within my 14 days. I did this and was optimistic. Then the new phone immediately experienced the same issue.
I did some more research, changed my router from 20 mhz channel width to auto 20/40 mhz. Not sure why it was set to just 20. I thought that would fix it. Nope.
I tried to set my phone to use a static IP, that didn't work either.
Then last night I tried the WPS Push Button option instead of using a password. This method worked and my phone stayed connected. I haven't had a chance to repeat my steps to verify it works again but wondering how other people are connecting, password, wps push button, wps pin? WPS is not my preferred option due to the security risks but just trying to track down what works and what doesn't.
I am able to connect at work just fine using a password.
I'm having a similar problem - my work network has no problem connecting while my home network almost never works with this phone (~25% of the time, other devices have no problem). Occasionally, resetting the phone or just turning on-and-off WiFi fixes the problem, but more often I just give up and use 4G. Anyway, if anyone finds a solution, please post! This is such a standard feature that should really work out of the box.
In case it helps, my home network uses "WPA/WPA2 PSK" security and my work connects to "802.1x EAP" security - also I'm not adverse to changing the security options if it fixes the problem.
Thanks! Nick
After reading more on this, I've decided this issue is router related not phone related.
I discovered my router reached end of life in April of this year is no longer receiving firmware updates. Newer versions of my router have received multiple updates since then.
I will be buying a new router. I report back on if it works.
I really don't think it is "router related" as all my other devices work as expected with my router. A new router may fix the problem, but I'm pretty sure the phone's WiFi is buggy and not the router..
Sent from my VS980 4G using XDA Premium 4 mobile app
In my situation it really appears to be how my router is handling the connection when I connect with a password since I can connect with limited security.
Does your router have a firmware update available for it? If so, have you applied it?
Received my new to me router yesterday with updated firmware as of 10/7/13.
My phone was connected for a few hours last night and I have not had any problems today. I'll report back if I start experiencing any issues but getting rid of my old, end of life router and replacing it with a newer router worked for me.
I did not buy a brand new router either. I went with a cradlepoint mbr95 which has been on the market for awhile and has already had a few firmware updates.
Check you wireless security settings
Had a similar issue to this and it seemingly was resolved when I moved the wireless router security over from WPA/WPA2 personal to WPA2 personal only. The phone found the WAP and connected right away. I tried to reproduce the behavior but alas I have not been able to do so. Perhaps this will help others.
hi guys
i found the problem
it happens just when you disable auto update in "settings>general>about phone>update center>software update>check automatically"

S8 Internet connection may not be available issue

Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
I had this problem when i first got my s8 from vodafone but when i got this latest update it's been good no issues with internet anymore.
I have this problem as well with my S8 from Verizon. Worked flawlessly for a week and them today I get this error. Very frustrating. I know the SMG955U from Verizon is already unlocked but is there any way to put the International ROM on the phone seeing that the Verizon and the International are the same?
I've tried all the resets etc and the WiFi connects but I get the 'Internet connection may not be available' message.
Update 27/04/2017
Thanks for the reply. My S8 developed some interesting issues including the switching on of 'do not disturb' mode intermittently and along with the Wi-Fi issue the mobile data was failing in areas where a full 4G signal was present. Rebooting, resetting etc did not resolve the issue and I returned the phone to CPW for advice. The staff at the Glasgow store wasted no time and exchanged it on the spot after some negotiation with their technical service centre. Full marks to CPW for the prompt service and I can report that all of the previous issues have now been resolved with the replacement handset. I thought it worthwhile to post this information so that others who experience similar issues may be able to get a similar resolution.
Poor WIFI performance
I also have issues with the wifi of the phone, /i will get the terminal replace some time today or next week.
1. WIFI keeps disconnecting, actually it's flapping connct&disconnect for 5-10 min until it finally connects, on this matter I have seen on the acces point that it tried to allocate an ip from an unknown without asking DHCP server for an IP renew it actually tries to alocate itself the last known ip, and clearly disconnects because of lack of internet access, this happens normally as power saving mode is on, disabeling power saving and assigning a static ip on the phone seems to resolve the issue.
2. poor wifi signal... no fix for this thus far
- i have 580Mbps speed connection on my S5 and only 120-240Mbps on my S8, steaming not working and connection in general very bad, time ots and stuf, although I position myself at 10cm away from the wifi router antenas i only get 540Mbps signal, although I have an AC1750 router , s5 gets 840 in the same spot... I think the modem(that is part of the Exynos chipset) does not work wekll with Atheros based AP´s , I have an Archer C7 with 2.4ghz QCA9558 chipset capable of 450 Mbps theoretical speed, but only uses 2 antenas as s8 only has 2 from my knowledge and reaches a max of 140Mbps(should of connected at 300Mbps at 10cm in theory ) with the s8 and QCA9880-BR4A on the 5ghz side of things with a theoretical speed of 1300Mbps should work at 866 with the S8 because of the 2 antenas of the S8.
phone changed 90% of problems fixed
Hello, just got my phone replaced, tha new unit has way better wifi signal considering I hace atheros router and the phone has broadcom 43xx chipset... worth considerign changing to a broadcom router...
Hi,
I have found a solution to this problem.
1. GO to wifi settings
2. Forget the wifi network
3. CONNECT AGAIN BUT BEFORE CONNECTING GO TO ADVANCED OPTIONS AND CHOOSE STATIC INSTEAD OF AUtOMATIC. Enter in the ip address etc and connect.( It requires to be entered manually) Problem will be solved.
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
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Click to collapse
Hi,
I have found a solution to this problem.
1. GO to wifi settings
2. Forget the wifi network
3. CONNECT AGAIN BUT BEFORE CONNECTING GO TO ADVANCED OPTIONS AND CHOOSE STATIC INSTEAD OF AUtOMATIC. Enter in the ip address etc and connect. Problem will be solved.
@Saurav913 doesn't work your tip,but my wifi drop too much especially in stanby (set it on always option) and till I wake up my phone i don't have wifi again with router Vodafone revolution..
Change the DNS...
Hi there..
I had just the same problem with s8 plus and s7 edge(after updating to android 7.0), it kept saying "internet may not be available", I changed the DNS to 8.8.8.8 and tue problem solved. Go to SETTINGS》WIFI》SSID》MANGE NETWORK》change the IP SETTINGS to STATIC》then change the DNS1 to 8.8.8.8 hit save and you are good to go.
Sorry if there are any mistakes. I am new to XDA and not good in english.
---------- Post added at 01:24 AM ---------- Previous post was at 01:20 AM ----------
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
Hi there..
I had just the same problem with s8 plus and s7 edge(after updating to android 7.0), it kept saying "internet may not be available", I changed the DNS to 8.8.8.8 and tue problem solved. Go to SETTINGS》WIFI》SSID》MANGE NETWORK》change the IP SETTINGS to STATIC》then change the DNS1 to 8.8.8.8 hit save and you are good to go.
Sorry if there are any mistakes. I am new to XDA and not good in english.
I have same problem and it is very annoying. I got 2 S8 plus and both have the problem.
There are 3 WIFI Router that covers my house. I have problems saying internet might not be available every time I connect. This is very annoying. Other Phones in the house like Iphone do not have the problem.
What I noticed is that the IP range of my router is:
192.168.1.1
But my S8 says he is connected but the IP is
192.168.0.100
Anyone have same problem?
Thanks!
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
I found a quick work around on how to fix this temporarily until Samsung issues a patch.
just turn off 5ghz SSID broadcasting and you should be ok for now.
here is a quick how to video i made on just in case.
https://youtu.be/Nu5FjDPLn-M
I'm having a very similar problem with my home WiFi and my Verizon S8+ I bought from Samsung's website. I've tried switching from DHCP to static and entering all my info. No luck. I've also switched my dns1 to 8.8.8.8 and dns2 to 8.8.4.4, and my WiFi router is set to 2.4ghz only. No success in resolving the issue. Currently my phone will show the "internet may not be available" with the added exclaimation point for a few minutes when first connected, then the exclaimation goes away and I'll have regular full speed internet for around 25-45 seconds before it goes back to a non-internet state. Any suggestions?
Try changing in your router the security setting. If your using WPA2 AES/TKIP, change to just WPA2 TKIP and see if this works for you...
I was having the same exact issue for months. I changed to TKIP only and have been rock solid ever since. No more ! at all... I'm gonna switch to just AES today and see how that works.
Changed to WPA2-AES and within the hour had ! back and no internet. Went back to TKIP and rock solid again. Looks like a possible bug with AES to me. Sticking with wpa2-tkip setting for now.
I'm having this same exact issue.
Anyone who knows what to look for to fix this, what info or files do you need from me? I'm at the end of my tether with this ****
I am having the exact same issue on my galaxy tab s2, even on the replacement. Due to the being such an intermittent problem, it wouldn't do it when Samsung support checked it out...
This happens on both 2.4 ghz and 5 ghz frequency for me. I've tried downloading a wifi fixer, I've reset network settings, and turned off nearby device scanning. I've also tried doing what a forum suggested by changing the ip settings from dhcp to static but it wouldn't connect to wifi at all. Not sure what else to try...
I read that it may be due to nougat 7.0 software. I was suggested by Samsung to first put the tablet on safe mode (this disables third party apps, and would reveil if an app was causing the problem) but the problem still persists. Also did a hard reset on the first tablet I had but it still done the same problem...
I always thought that this was a is problem in 7.0, and was addressed in 7.1. Hopefully, when the next major update comes out, this issue will be resolved.
Oh come on Samsung!
It's been 4 months since the first post and still no solution.
And it's a basic wifi connection!
Internet may not be available! = Samsung may not be available
Heya all. First post I guess
Edit: Gah it was the second. I have to controll myself better and not spam.
So I had the same problem and tried more or less all.
My "solution" was to disable the firewall on the router which means some settings/security there was triggered. My guess is that it's the "Smart Network connection" that trigger it if the phone have both poor Wi-Fi and 4G. It then jumps back and forward = firewall detect strange behaviour and block. That's why there are so many strange "fix" related to the router - hidden network - no security - disable 5Ghz and so on.
Can someone please test asap as I have a plan But if it's not this to test
JayJayaa said:
Oh come on Samsung!
It's been 4 months since the first post and still no solution.
And it's a basic wifi connection!
Internet may not be available! = Samsung may not be available
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