The screen had gone - Galaxy S3 Neo Q&A, Help & Troubleshooting

Hello there. So, this is my issue: yesterday I used my phone while it was raining really hard, it get a few raindrops during the night LCD screen shut down and I wasn't able to make it work again. Actually the phone is laying in a bowl full of rice(I heard it should work to reduce humidity, hope it could work ). What else can I do before to send it back to assistance ?
Inviato dal mio MZ601 con XDA Forums

If it already shorted out, I'm afraid you'll have to get a replacement. Just let the phone sit for a day in the rice, and then try if it works. If it doesn't, send it back.

Related

Water damaged phone.. Help :(

UPDATE: The phone is magically fixed!
Hey guys!
So i was at a party 2 nights ago, and I lost my S2. I finally found it in the morning, it had been outside all night, and then I realised that it had been raining heavily.
I took the battery, sim card and micro sd card out and placed the phone somewhere warm and let it dry for about a day and a half. I plugged it in earlier, and it started charging fine, and then I turned the phone on.
It booted up. The hardware buttons are working fine, and the touch buttons below the screen also work, but the screen is completely unresponsive
EDIT: Just as I posted this, i got signal, so only problem i can see is the touch-screen
Is there anything I can do, or is this phone screwed?
I cant remember if I have Vodafone's insurance or not, I'm praying to god I do :/
Put it in a bag of rice and let it dry out even more
Look this thread:
http://forum.xda-developers.com/showthread.php?t=1128594
You'll find some tips that might be useful
danstah said:
Put it in a bag of rice and let it dry out even more
Click to expand...
Click to collapse
I was gonna say.... put it in rice. Should dry up faster
Had good result with silicate packets (the little bags in shoeboxes and many electrical goods) and rice. But let everything dry for days and don't reassemble - left my old PMP for 5 days after a toilet swim, still working. Smells great too. Honest.
Thanks for the replies guys. I've now put the phone in a bag of rice so I guess I just have to wait and see.
Lol keep us updated!
The problem could by the fact that the digitizer on capacitive screens are very sensitive, it sounds as if that may have been damaged.l I would think that the only thing you can do is to replace the touch screen, because it is gorilla glass and the fact the entire phone would need dismantling, If it isn't insured I would expect it wouldn't be cheap to get replaced. But you should be thankful that you entire phone didn't die, I mean you were quite lucky there. I broke my old hero by leaving it out side for 5-10 min whilst it was raining.
Bad news guys, its still not working.
Cant believe I let this happen, I need some trousers with tighter pockets for this damn phone! (and perhaps not carry it with me when I'm drinking haha)
Luckily its covered under my home insurance.
Do I get a new one or get it repaired?
Edit: Its also bloody ironic that I had just put a pattern unlock screen on my phone, so now I cant back up the contents because its locked! Is there any way to get round this? Or external ways to control the phone so I can get into it?
Cheers
There's insurance that covers phone water damage?
Hazlynch, you really need to keep it much, much longer than one day in the rice.
Trust me, apart from my aforementioned toilet episode, I've also lost phones and PMPs in the snow - all have worked again, but the shortest dessicating time was 3 days.
One day is simply not enough - not saying 100% it'll work after 5 days, but 100% certain it won't after one.
For the record, lost my Cowon S9 (OLED touchscreen) in a snowdrift - 5 days dessicating and worked - still going strong.
Ah right thanks for that info! From what I heard about the digitizer being sensitive I'm not very hopeful, but it wont harm to leave it in the rice longer.
I wasn't with my S9 either, but it surprised me, especially also being a touchscreen device too.
Remember to disassemble as much as you can from the phone - all cards and battery out but also in the box/bag - you need to expose as much surface area as possible of the device to the dessicant.
Try my silicate bag tip posted earlier too!
Let us know wha'ppen?
Ready to give it a try? How's it looking/feeling?
I managed to find some silica packets like you said so I put them in with the rice.
Just turned it on, but still no touchscreen responce
hazlynch said:
I managed to find some silica packets like you said so I put them in with the rice.
Just turned it on, but still no touchscreen responce
Click to expand...
Click to collapse
Shame - not optimistic.. A couple more days won't hurt if you have the patience!
Yeah, I wont be able to get anything done about the insurance stuff for a few days anyway, so I'll leave it in there for longer. Starting to miss it now! Haha.
Oh and thanks again for everyone's help on this!
My situation has taken an unexpected turn... Went into vodafone a couple of weeks ago and explained that the touchscreen had stopped working.
They tried to factory reset and do other things to fix it to no avail, so they sent it off to their repair centre to fix.
I received it back today, with a letter which stated that it was thoroughly tested and inspected, and that they found that the fault had been caused by water damage. They explained that water damage falls outside of the manufacturers warranty and they could not repair it.
They also sent a picture which helped to show the extent of the corrosion, which looked a bit nasty.
I turned on the phone anyway when i recieved it, and to my great surprise... it is working - apparently flawlessly.
So it is a happy ending - and has proved to me how badass this phone is
hazlynch said:
My situation has taken an unexpected turn... Went into vodafone a couple of weeks ago and explained that the touchscreen had stopped working.
They tried to factory reset and do other things to fix it to no avail, so they sent it off to their repair centre to fix.
I received it back today, with a letter which stated that it was thoroughly tested and inspected, and that they found that the fault had been caused by water damage. They explained that water damage falls outside of the manufacturers warranty and they could not repair it.
They also sent a picture which helped to show the extent of the corrosion, which looked a bit nasty.
I turned on the phone anyway when i recieved it, and to my great surprise... it is working - apparently flawlessly.
So it is a happy ending - and has proved to me how badass this phone is
Click to expand...
Click to collapse
This has me worried haha. My SGS2 has recently took a bit of a bath as well. The phone worked perfectly fine after sitting off overnight drying out. However after about 3 days it started random hang up and shut offs. I sent it in to a repair center a week ago and i am just hoping for the best. I dont have high hopes that they will replace it as it was water damage but i suppose its worth a shot for a $600 phone.
If they dont replace/repair it i will be taking it apart and cleaning it in hopes that i can make it work.
Here is my old sgs2 after a dip in the ocean. No insurance either. What you guys think?
Sent from my GT-I9100 using XDA Premium App

My phone is currently sitting in a bowl of rice =(

So i was playing table tennis earlier today .. when i stopped , i decided to check my messages on my phone , but it wasnt working . The phone itself worked allright , the controls too but the touchscreen wasnt working at all .
I googled and found that moisture can damage the digitizer... as a desperate attempt i filled a bowl with rice and dropped the phone right =(
God have mercy on my phone
By any chance, have you tried rebooting it before doing said steps?
Yes , i tried rebooting it like 10 times and doing a battery pull .
The touchscreen worked in the corners of the screen only , so it must be the moisture i think .
ive got some good news, near the beginging of augest i dropped my phone in a puddle, dried it out and everything but it didnt work, it took ages to turn on and touchscreen didnt work. no shops could fix it, so i left it on my windowsill and bought a blackberry, i tried it every week and it didnt work.
so the other day i decided to try it again just coz i can. (nearly 4months later) it works perfectly, i was so happy coz the xperia play is the only phone i really like.
so my adivce if it doesnt work anytime soon, if you really want this phone, just leave it for a while, you could get lucky like me!
My Play digitizer stopped working completely due to applying wet screen protector.
Then I put one my Nexus today. And it made to power button stop working, I had to open it to dry it. Guess I didn't learn the lesson the first time.
Sent from my Galaxy Nexus
Disassemble it and clean it with denatured alcohol / hydrocarbon solution (eg methylated spirits).
Sent from Xperia Play (R800a) with Tapatalk
I already ordered the digitizer (20usd ;_ ... i still decided to turn it on today and behold! ... Its working again @[email protected]
The only problem i have noticed is that the lower corner registers as the middle of the screen
drivenby said:
I already ordered the digitizer (20usd ;_ ... i still decided to turn it on today and behold! ... Its working again @[email protected]
The only problem i have noticed is that the lower corner registers as the middle of the screen
Click to expand...
Click to collapse
Yeah better not cancel that digitizer
It has been working like new today
Sent from my R800i using Tapatalk 2
drivenby said:
It has been working like new today
Sent from my R800i using Tapatalk 2
Click to expand...
Click to collapse
sounds good...
i have same problem but only on corner, then i buy new screen :silly: ** recommend from SSC

[Q] Back glass completely broken - but it has not falled :| - warranty?

Hi guys.
This morning I woke up as every other morning and did my breakfast on a glass table.
I always gently put the N4 on the glass table, with the bottom speaker just slightly out of the table's surface for being able to hear its sounds...I'm sure you know what I mean!
Fact is that this simple, standard and fair operation completely broke the back glass of the phone. I didn't even understand at first what all that creaky sounds were...then I felt like much dust was under the phone, but it was its back in millions of little parts. I posted a photo on G+ here https://plus.google.com/u/0/104235829819528805196/posts/dgbDjvAtGjM
Now...as I ask there...do you think warranty will cover this? It's a big hassle because I live in Italy and I bought it in an online shop in Germany with a re-shipment from there just because, as you know, the device wasn't much available elsewhere back in January (it's not available here in Italy even today). Do you think I take a risk if I send it back, like the device coming to LG and they refusing to repair it, so I just burnt lot of money of shipments and repair service for no reason? I see I could buy a replacement back for around 60 EUR but I will void the warranty opening it...and seeing how fragile it is....who knows what happens in the next 19 months....
In short, I need some advice
I'm not sure about warranty in Europe, so I'm not going to touch on that, however that break was caused by rapid temperature change, like if you run hot water on an iced over windshield on your car
Sent from my Galaxy Nexus using xda app-developers app
mrmidnight said:
however that break was caused by rapid temperature change, like if you run hot water on an iced over windshield on your car
Click to expand...
Click to collapse
This makes sense. The glass table is particularly cold at the touch, and thick. Even if I could also note that the phone was previously just in my bedroom at ambient temperature and no sun was on it, so, well, if the back of the phone was made of -some- part of simil-glass too, it was somehow cold too!
If you look close, the pattern comes from the camera, which doesn't sit flush, my guess is heat off the battery "vents" there, it was warm there, touched cold glass, and shattered
Sent from my Galaxy Nexus using xda app-developers app
That looks pretty cool. I would give google a call, but if anything you can always hide it with a skin.
mrmidnight said:
If you look close, the pattern comes from the camera, which doesn't sit flush, my guess is heat off the battery "vents" there, it was warm there, touched cold glass, and shattered
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Thinking more about it, I remember I had just detached the phone from charge. But something weird happened! When I woke up, and the phone was still under charge from the night, I noticed the battery was still at 99% and charging, after 7/9 hours!!! I just let it complete the charge to 100% before detaching it. It could be it was particularly how and I did not notice it....
won't lie, that is by far the prettiest cracked back i've ever seen for a n4. hahaha
@ErgMeglio Well, you weren't dancing on it, so I'd say Google and/or LG would cover it with an International Warranty. I'm no lawyer, and bought mine through Google Play ... So I'd simply go back to them for a repair.
Sent from my Nexus 4 using Tapatalk 2
I've sent it under warranty after so many headaches with the shop.
Now I am awaiting for their investigation to know if they are going to cover it as they should.. imho...
Cross your fingers for me please
Inviato dal mio Desire HD con Tapatalk 2

S4 Makes "burning" noise

Hi,
I recently repaired an S4 by replacing the screen/midframe. I noticed it makes a strange noise kind of like something is burning, on some occassions it does go to the samsung logo then boots back up, so it's like there's a short somewhere. it sounds like it's coming from the charging port but I can't think why.
Now, there's quite a few issues already with the phone. the sim card reader does not work, the volume up button does not work, the wifi and bluetooth does not work and the phone does have warranty until next year.
here's a video of the noise:
https://www.youtube.com/watch?v=9N-ppTj4...
is it possible I could replace this under warranty? I know I have replaced parts but Apple usually will replace the phone if there is still a fault on their end
Hello,
You repaired by yourself or through an authorized center?
Inviato dal mio GT-I9505
AntaresOne said:
Hello,
You repaired by yourself or through an authorized center?
Inviato dal mio GT-I9505
Click to expand...
Click to collapse
I repaired the phone myself, it was only the LCD and mid frame which has been replaced. My friend has taken an iPhone 5s into Apple for warranty which had a full rehousing and LC D and they only rejected it because of a new battery. I have done the repair many times myself, it's possibly the easiest LCD replacement possible on a phone so I can't understand where this noise is coming from. Prior to this, the phone was absolutely destroyed, bent in half in some places and the glass of the LCD was actually peeling off, but the phone was still recognized by the PC and you can see no damage to the logic board
bump please somebody
UrbanDesigns said:
I repaired the phone myself, it was only the LCD and mid frame which has been replaced. My friend has taken an iPhone 5s into Apple for warranty which had a full rehousing and LC D and they only rejected it because of a new battery. I have done the repair many times myself, it's possibly the easiest LCD replacement possible on a phone so I can't understand where this noise is coming from. Prior to this, the phone was absolutely destroyed, bent in half in some places and the glass of the LCD was actually peeling off, but the phone was still recognized by the PC and you can see no damage to the logic board
Click to expand...
Click to collapse
Please don't bump a thread if are not yet passed at least 24 hours, modify your previous post (xda rule)
What device do you have and what screen you bought? Remember that display controller is different among some S4 devices
Inviato dal mio GT-I9505
AntaresOne said:
Please don't bump a thread if are not yet passed at least 24 hours, modify your previous post (xda rule)
What device do you have and what screen you bought? Remember that display controller is different among some S4 devices
Inviato dal mio GT-I9505
Click to expand...
Click to collapse
I have the i9505 and the LCD is i9505
bump, somebody must know?
UrbanDesigns said:
bump, somebody must know?
Click to expand...
Click to collapse
I just know @AntaresOne who can solve such things..
"If someone helps, never forget to hit thanks ? "
DeepankarS said:
I just know @AntaresOne who can solve such things..
"If someone helps, never forget to hit thanks ? "
Click to expand...
Click to collapse
i just want to know why it makes a burning noise, i can't figure out why it does
bumpppppp
It's probably the screen making the noise. You can try it by disconnecting the screen and then power on your phone.
Oh I read you have more issues. Is it water damaged or something?
Lennyz1988 said:
It's probably the screen making the noise. You can try it by disconnecting the screen and then power on your phone.
Oh I read you have more issues. Is it water damaged or something?
Click to expand...
Click to collapse
No, it was smashed real bad. I had another screen and it did the same issue.

HELP!! SOS!! Black screen by isopropyl Alcohol(99%)

PS: you can skip this deatils to my main problem
Somebody pls help me
my galaxy note 3 was water damaged nearly an year ago. But i was able to recover at that time by using isopropanol(99%).
In Detail: After water damage i loosed all hope for around 2 days, then outtanowhere i got this solution over the internet and then i submerged my phone's green board into that alcohol and then in rice. Unfortunately it doesn't turned on. I kept putting my phone outside under sun light, still the display wasn't working. Then i left my phone for about 1 and a 1/2 month in my cupboard abandoned....It got fully recovered!!! i was living a happy life then.
:Main Problem:​Now in today's date i was feeling something is wrong in the phone because it was discharging these days too quick(abnormally and this things were happening after recovery too). So i decided to put the whole phone(deassembaled the green board) in the isopropyle(99%). after 30mins later i picked it up back and assembled every thing back turned on the phone and guess what the screen was black again. I putted the phone under sunlight again but case got even worse (but i think it is good both) at the same time. My note 3's screen is turning on and working but inplace of black screen its showing dark smudges or a quit a bit of screen(not cleared but seen-able) like some kind of weird shape/spots of black. Now HELP ME
Tell me what to do!! i don't know what is this happening because 99% isopropanol isn't that conductive and will not harm the phone whatever the case is.
What should i do to get all the things back at the track? should i submerge the phone again in alcohol or should i leave it for now.
*i hope somebody read this, waiting for reply and help*
BTW: i'll keep updating this thread if something happens
Whats the 1% ?? Water ??
When a phone gets wet, I never recommend dunking anything in alcohol or any other liquid, especially the screen. Sounds like the alcohol may have seeped in between the glass and LCD.
Update:
So after putting it under sunlight for 2 days. My phone's screen is completly BLACK.
just a tiny part was showing lighted up but that also gone after about 15mins.
What the heck should i do now. I removed the battery now and putted the phone in the cupboard again (hoping for a miracle).
Any help will be appreciated.
New screen or bin the phone .
Sent from my SM-N930F using XDA-Developers Legacy app
You made a huge mistake by placing the phone in alcohol. You should only submerge the motherboard. It seems like you have alcohol/some water inside the display assembly now.
Use a hairdryer to completely dry the motherboard, place the display/ rest of the phone in rice and give it 3 days or so.
Should work.
PS: You may have killed it by turning it on while it had the spots on the display, i.e.. caused a short.
Good luck.
Skander1998 said:
You made a huge mistake by placing the phone in alcohol. You should only submerge the motherboard. It seems like you have alcohol/some water inside the display assembly now.
Use a hairdryer to completely dry the motherboard, place the display/ rest of the phone in rice and give it 3 days or so.
Should work.
PS: You may have killed it by turning it on while it had the spots on the display, i.e.. caused a short.
Good luck.
Click to expand...
Click to collapse
Alright man i'll try it. Thanks for helping, as i said well appreciated:good:
i already done the hairdryer part for 10mins or so.
And also putted the phone packed in a bag full of rice. Lets see after 3days :crying:
Update guys: so after putting my isopropyle damaged phone's screen into a bag of rice for 3+
days lol nothing happened. It seems that rice done nothing, my screen is still black sadly. My phone is booting and speakers etc. everything is working fine the only problem is in the screen.
Please don't forget to read my detailed post in which i stated that-
nearly a year ago i was able to recover my phone which was water damaged and for that solution i gave a bath of isopropyle alcohol. And after a month i was able to recover my phone just by putting it somewhere without battery
So at last i want to only ask you what the heck should i do to GET MY PHONE BACK AGAIN HELP!!!!
Buy a new screen .
Sent from my SM-N930F using XDA-Developers Legacy app
if phone dropped into water or something,make sure u put the phone into a sack of rice and leave it for 1 day,for sure your phone will be back to normal,i already done it for sure and it work,sorry for my english grammar
Try reading what's been posted first .
Sent from my SM-N930F using XDA-Developers Legacy app
It takes effort to accept that the best thing to do is just to get a new phone. I remember when I wanted to stick to my old, microUSB-port damaged Galaxy S II but I had to accept that I needed to move on.
I know sometimes it's difficult ($$$) but yeah, save some money up and you'll see that this will be just a small episode in your history of smart phones.
ShaDisNX255 said:
It takes effort to accept that the best thing to do is just to get a new phone. I remember when I wanted to stick to my old, microUSB-port damaged Galaxy S II but I had to accept that I needed to move on.
I know sometimes it's difficult ($$$) but yeah, save some money up and you'll see that this will be just a small episode in your history of smart phones.
Click to expand...
Click to collapse
ah...hh...am crying rite now:crying:
You are write bro, it's very difficult to move on and breaking the relationship with the current phone. I am just forcing me to reject this naked truth that My phone is now old
Well for now i'll still wait a month hoping for that miracle to happen cause my pocket is empty rite now lol.
If something happens in this 28 days i'll post it ASAP may god bless me
JJEgan said:
Whats the 1% ?? Water ??
Click to expand...
Click to collapse
maybe.....
but seriously it maybe any kind of impurity but i'm sure it is not water.
I would suggest to buy a new phone. You could TRY changing the screen, but there is no guarantee that the screen is the only issue. + a used Note 3 is almost the same price as a new screen.
Sorry that the method I suggested did not work. :/
Since this didn't work, you probably fried the screen driver when you turned it when it was filled with liquid under the display.
Change the display or the phone.
Never, ever attempt to turn on a liquid damaged device. I know it's tempting. This is an expensive lesson!
Skander1998 said:
Sorry that the method I suggested did not work. :/
Since this didn't work, you probably fried the screen driver when you turned it when it was filled with liquid under the display.
Change the display or the phone.
Never, ever attempt to turn on a liquid damaged device. I know it's tempting. This is an expensive lesson!
Click to expand...
Click to collapse
You dont need to say sorry bro.
Well from all the experience i gain from this incident and including my experience with isopropyle alcohols, i don't know definitely what happen but i can guess what may be going on there.
So, in recent months a previous phone (not my phone) was water damaged and the owner gave it to me as a last hope lol. I 100% submerged that phone in isopropyl for 3days!! lmao and as a result the phone's some part like speaker and screen (which are stacked by an adhesive) were floating in the solution and then i picked up that phone up and situation got even worse the phone's screen was a bit hanging i turned the phone on and the screen was working perfectly but as i said the phone's screen was hanging so it was not touching fully the digitizer and hence the touch was not working but the screen was turned on i dunno why.
Now i look at my phone which screen was just dipped about 15mins and still not able to show anything. I think the cause may be a part between the screen and the phone which might be displaced by that solution.
Now i ask you guys that should i remove the screen only by heating & removing and stick it again. Will this solve the problem? any advice?

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