Wifi Issue with Nexus 6P - Nexus 6P Q&A, Help & Troubleshooting

Hi everyone
Just got my 6P two days ago. Love this phone but I'm having some issues with the wifi. so here is the situation:
When the phone goes into sleep mode and when I wake it up , the wifi does not automatically reconnect to my routers. on the wifi list, it has "Wifi Connection Failure" listed for the saved connections.. Here's what I already checked:
1) I made sure in the settings that the wifi is always on even when sleep
2) I have three different brands of routers in the house and all are the same error when the phone is woken from sleep (linksys, Dlink, tp-link)
3) factory reset the phone, no change
all my wireless is set to WPA2.
Has anyone experienced this? Wondering if there is a setting or do I need to RMA this phone. thanks

Related

3.1 wifi connection issues

I have noticed this a lot - I have found other threads with the same issue.
Every time I try to connect to any wifi network - I will have reset the tablet in order to make the connection. It will ultimately go back and forth from "Scanning" to "connecting" but never "Connected."
I noticed that 3.1 had a downgraded wifi driver, what gives? I never saw an improvement.
I have the same problem. Only fix I have ever heard anyone talk about is using a static IP address.
Same issue there. After a long period of "sleep" time, my tablet also has issues recovering the Wi-Fi.
However, resetting only the Wi-Fi (in parameters, uncheck Wi-Fi then re-check it) works for me and my tablet gets connected afterwards.
Switching into and out of air plane mode also seems to fix it for me... But it is very annoying...

Sudden disconnections on wifi

Latley, the past two days, when I use wifi everything seams to be working fine. When I lock the screen and wait a couple of minutes the internet connection is lost. Wifi still connected but no internet running even though the net works fone on my pc.
Every app I've installed latley I deleted and I made no changes on the setting.
Does anyone has any idea how to solve that ?
Thanks
Sent from my GT-I9100 using XDA App
Check your Wi-fi sleep policy settings...make sure it is on "Never"
Settings -> Wireless and network -> Wi-fi settings -> Advanced (press settings button) -> Wi-fi sleep policy
yeah you need to change your wifi sleep policy to NEVER. which by the way is better for battery life compared to letting wifi sleep and switching back over to 3g for data.
I have exactly the same issue and my wifi sleep policy IS set to "Never".It didn't help at all.If anyone knows something,I'll be interested.For the time being,I don't really mind turning wifi off and then on again but anyway.
tolis626 said:
I have exactly the same issue and my wifi sleep policy IS set to "Never".
Click to expand...
Click to collapse
I have that problem on my Asus Transformer, which happens only, when it sleeps several minutes. One or two minutes are not enough to loose connection. Several other Honeycomb users are affected too.
I think, it's a problem with the Android Broadcom WiFi drivers, though I'm astonished, that my SGS2 didn't show this problem so far.
Both devices have a Broadcom WiFi card and it seems, that it helps to use a static IP ... it doesn't solve it completely, but it happens more seldom as it seems.

WiFi not working after extended periods of non use

So what I'm finding is that if my tab sits on the charger for a long time without using it, when I go to use it the wifi icon is gone. When I go into wifi settings, it says my network is not in range. To fix it, I have to toggle wifi off and then back on, and then it gets on my network just fine.
Anyone else have this problem?
Have you tried changing the wifi sleep setting? Worked for me, I believe it is under settings-asus customizedsettings- wifi sleep settings
bronzwarlock1225 said:
Have you tried changing the wifi sleep setting? Worked for me, I believe it is under settings-asus customizedsettings- wifi sleep settings
Click to expand...
Click to collapse
Yeah already checked and it's set to never.
EvoXOhio said:
Yeah already checked and it's set to never.
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Click to collapse
really odd. Outta ideas already lol. Good luck!
I had this issue with my TF101 after not having the issue for 2.5/3rds of the time I owned the TF101. Initially I thought it was the TF101 but I narrowed it down to the router.
A) I had implemented a policy on my router to restrict the number of IP addresses it can "assign" to connections. In this case it was set to then and there were more than ten devices connected to the router making it impossible to assign an IP address to the TF101.
B) It could have just been something with the router I wasn't aware of as resetting the router always fixed the issue. Though this could be explained by saying resetting the router resets all of the connections and opens up a spot for the TF.
In Android phones you can use the secret codes
If you have the phone apk installed perphas you can use this:
WLAN Test:
*#*#232339#*#*
*#*#526#*#*
*#*#528#*#*
EvoXOhio said:
So what I'm finding is that if my tab sits on the charger for a long time without using it, when I go to use it the wifi icon is gone.
When I go into wifi settings, it says my network is not in range. To fix it, I have to toggle wifi off and then back on, and then it gets on my network just fine.
Anyone else have this problem?
Click to expand...
Click to collapse
I have noticed that when my 300 is sleeping for a while, my email will not push/ sync. When I wake my tab up, Ive noticed the wifi icon is gone, but will come back in a second or two. Ive never had to toggle the wifi however.
And yes, Ive made sure the Battery Saving setting is unchecked to not suspend network connection while sleeping.

[Q] UK note 3 users. wifi problem with virgin media router

I sent my note 3 (sim free n9005) to repair one month ago because a sensor didn't work (another story). Now the sensor problem has been fixed. But there is another issue. The wifi keeps dropping. I mean wifi is completely turned off on my phone, then it tries to turn on, and off again... I have googled a while,it's not the wifi is slow, it's the wifi is completely turned off then it tries to turn it on, and keeps turning on and off. At first it happens occasionally and it can be turned on. Until several days ago, wifi could not be turned on at all. If I go into setting - connection - wifi, I will see it says 'turning on' but nothing happens. Reboot helps sometimes but the issue soon reappear. I did factory reset but no use. I would think it's the phone's problem. But When I go outside and test in public wifi (university wifi, MacDonald etc), it got no problem at all. So I began to think maybe there is something with the router. So I turned off my router, the wifi is turned on immediately and I can see all the wifi connections from my neighbours.
My router is virgin media netgear vmdg485 (100M fiber optical). I googled it, it seems specially made for Virgin media. It's a modem/router all-in-one device. Just wondering has anyone else got similar experience? B.T.W all other devices in my home connect to the wifi no problem at all. I think they may have upgraded my android software on the repair. I never had this problem before the repair. But android is the latest version (checked in settings). So I don't know what option I have on software side. Probably I need to try a new router?
And also I have tried everything I found on Internet (turn off switch network etc in advanced setting in wifi. turn off power saving for wifi, disable wifi direct/share, etc).
thotwielder said:
I sent my note 3 (sim free n9005) to repair one month ago because a sensor didn't work (another story). Now the sensor problem has been fixed. But there is another issue. The wifi keeps dropping. I mean wifi is completely turned off on my phone, then it tries to turn on, and off again... I have googled a while,it's not the wifi is slow, it's the wifi is completely turned off then it tries to turn it on, and keeps turning on and off. At first it happens occasionally and it can be turned on. Until several days ago, wifi could not be turned on at all. If I go into setting - connection - wifi, I will see it says 'turning on' but nothing happens. Reboot helps sometimes but the issue soon reappear. I did factory reset but no use. I would think it's the phone's problem. But When I go outside and test in public wifi (university wifi, MacDonald etc), it got no problem at all. So I began to think maybe there is something with the router. So I turned off my router, the wifi is turned on immediately and I can see all the wifi connections from my neighbours.
My router is virgin media netgear vmdg485 (100M fiber optical). I googled it, it seems specially made for Virgin media. It's a modem/router all-in-one device. Just wondering has anyone else got similar experience? B.T.W all other devices in my home connect to the wifi no problem at all. I think they may have upgraded my android software on the repair. I never had this problem before the repair. But android is the latest version (checked in settings). So I don't know what option I have on software side. Probably I need to try a new router?
And also I have tried everything I found on Internet (turn off switch network etc in advanced setting in wifi. turn off power saving for wifi, disable wifi direct/share, etc).
Click to expand...
Click to collapse
Hi,
I had a similar problem with my note and was advised to go into the wifi settings and deactivate "Scanning always available" and "Auto network switch".
I had this problem with a Virgin media router and where android was under the impression the connection was unstable it was deactivating the wifi to go back to the cellular.
This may be completely wrong but it solved it for me.
Hope this helps!
I had this issue and the only thing that solved it was a factory reset.
I had a similar problem with my Note 3 (SM-N9005) and Virgin Superhub 1
I hadn't previously noticed problems with wi fi at home when using different phones in the same location.
After much reading on support forum I concluded that many Superhub users believe the device is not very effective when operating as both a cable modem + wi fi router.
I opted for an expensive solution of buying a new wi fi router.
My Superhub now operates just as a cable modem and is connected via ethernet cable to the adjacent Asus RT-AC66U which does have the advantage of 802.11 ac.
Speed test result from Note 3 via wi fi setup described above.
http://www.speedtest.net/my-result/a/822449802
Sent from my SM-N9005 using XDA Free mobile app
Thanks paul, mine is super hub as well. I want to get a router to test, but worring if it doesn't solve the issue.
wow, that router is a lot of money, really hope it's not the router issue.

[Q] Wifi continuously scanning while phone has good wifi connection.

This started Feb 3rd or 4th. The phone will connect to the wifi network, with a good signal. It will then re-scan every 5 seconds or so. This is causing all sorts of data transfer issues from downloads freezing to apps losing connectivity while running.
I am running on Verizon.
Specs below: (Sorry can't direct link yet...need 10 posts)
imgur.com/RfDVNlz
imgur.com/TnK9wNr
I am now running Android 5.0 but had NOT updated to 5.0 when this problem started.
I scoured google a bit and found an ATT forum that is essentially reporting what I am.
forums.att.com/t5/Samsung-Discussion-Support/Samsung-Galaxy-S5-Wi-Fi-Connectivity-Problems-After-4-4-4-Update/td-p/4190704
All other devices on the network are operating without issue - phones and computers - as was mine until now.
I have power cycled everything.
I have checked the routers settings.
The phone has been power cycled several times.
The phone has had every wifi setting that would be causing this scanning, that I know, disabled.
The following are off in Wifi > Advanced:
Wifi notifications
Passpoint
Always allow scanning
Smart network switch
I then, after the above, updated to Android 5.0. The issue still persists. Help me please.
My device does this, too. Cant say I have ever really noticed, I dont know if it has always done this or not.
I am not experiencing any issues like you describe.
Now that I think about it, I think it will always scan at a set interval when you enter the Wifi settings. It assumes you are looking for a network to connect to. I doubt its scanning when you are not in that setting.
I had this problem the other day. I went to wifi settings and had it forget the network and then rebooted and reconnected to my wifi network and it seems to have resolved the issue. others have just switched airplane mode on and off and this fixed it. good luck

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