Related
Anybody tried submitting the rebate online?
I tried to submit mine but after I entered the IMEI and WIFI Mac Address (from Note 4), it says my IMEI and WIFI Mac address were invalid.
Never thought this will be a hard one
For anyone who's having the same experience. Will have to do a snail mail instead of online submission (see below).
8. Why am I getting the message “IMEI/HEX MEID# invalid?”
Check that you have entered each digit of the IMEI or HEX MEID correctly. Please note,
you may also need to remove the ‘0x’ from the “HEX MEID” at the beginning of the
number before entering. If you continue to receive an invalid IMEI/HEX MEID message
and believe you have a valid offer claim, you can mail in you offer claim with the Official
Offer Claim Form at the bottom of the Terms and Conditions.
Same issue here. Reatttempted like 10 times. No go.
How did you two get the Note 4 before release date? It is an international version? Maybe because the promotion is only for the USA and must be be preordered via a carrier buying an international version that is not from a carrier is not a valid purchase.
It's a US version. I got mine from T-Mobile.
karipay said:
It's a US version. I got mine from T-Mobile.
Click to expand...
Click to collapse
Sweet
Kicking Deuce on the Beast, Note 3
I was browsing in some other forum and saw people having the same issue. One guy suggested to wait on 10/17 since this is the official release date of GN4. His logic might be that the rebate page hasn't been updated with all the Note 4 IMEI and MAC values. It makes sense so I'll wait.
So what does the "promotion/rebate" deal consist of, if I may ask?
usmcxdroid said:
So what does the "promotion/rebate" deal consist of, if I may ask?
Click to expand...
Click to collapse
https://samsunggalaxypromotions.com/note4
Sent from my SM-T800 using Tapatalk
Can someone offer me some help? I just preordered my Note 4 at a US T-Mobile store today and am wondering where I am supposed to find the IMEI or HEX MEID since I don't yet have the phone. Is it supposed to show on the receipt because mine does not. I have the trade-in information, but without the actual Note 4 in my hands, I know no way of completing the online forms.
Am I missing something?
dooster12 said:
Can someone offer me some help? I just preordered my Note 4 at a US T-Mobile store today and am wondering where I am supposed to find the IMEI or HEX MEID since I don't yet have the phone. Is it supposed to show on the receipt because mine does not. I have the trade-in information, but without the actual Note 4 in my hands, I know no way of completing the online forms.
Am I missing something?
Click to expand...
Click to collapse
It's in the phone itself. You need to receive the device first, then look it up in the settings.
leeartavia said:
Same issue here. Reatttempted like 10 times. No go.
Click to expand...
Click to collapse
Same here. I have been trying since Monday. Hopefully they fix this thing soon.
ok, figured this out.....
I got my box out and compared the hex id to the one in the phone. The hex id had one more number in front and the imei had one more number on the rear. So, I used the one on the box and it accepted it.
obviously take this with a huge grain of salt, but just had a live chat with VZW rep to ask about the N6. I do this randomly just to see what kind of (non) answers I get.
However, this dude fired back with an exact date of February 26th. That date is on a Thursday, which is traditionally the day that Verizon launches new phones. Just struck me odd that he had such a specific answer, and went on to say that he had just recently been given the information.
Of course I've tried to live chat again three times since then, and each one of the reps said that they have no information about the N6 lol.
Take it for what it's worth.
https://www.dropbox.com/s/7ck2umbvxavggzk/PicsArt_1420293163355.jpg?dl=0
Edit:
trying to upload my screenshot of the conversation, but the forum is being difficult :/
Mod Edit: Attached the pic for you. I don't think embedding a https location works.
Lol only 4 months after every other provider. Just enough time to load it up with bloat and bugs.
on a sidenote, anyone know why I can't upload an image?
very frustrating.
Similar Response
I was also informed today and "assured" by a verizon rep (via chat) that they would be getting the Nexus 6 on February 26. They also said that the Samsung Note Edge would be coming out January 8th. I guess that will be the first test of this reps information.
My money is on April 1st.
Verizon sales
solzy1.0 said:
I was also informed today and "assured" by a verizon rep (via chat) that they would be getting the Nexus 6 on February 26. They also said that the Samsung Note Edge would be coming out January 8th. I guess that will be the first test of this reps information.
Click to expand...
Click to collapse
I can tell you with 100% certainty that the note edge will be released on january 8th for verizon...no word on the nexus 6 for sure but i have also heard february 26th
Eh, i am not going to believe any rep. As far as this goes, i worked for Tmobile and ATT customer support and we where never really told anything ahead of time from everyone else. We where told to keep customers either happy or holding on with the company. It has been a few years ago from that though, so i dont know if that policy has changed. :good:
I got tired of waiting for Verizon and bought directly from Motorola using their finance program. Received my phone in 3 days Cut down my Sim card and I'm good to go.
Sent from my Nexus 6 using XDA Free mobile app
jett2314 said:
I got tired of waiting for Verizon and bought directly from Motorola using their finance program. Received my phone in 3 days Cut down my Sim card and I'm good to go.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Same here. Works like a champ
TeeX2.0 said:
obviously take this with a huge grain of salt, but just had a live chat with VZW rep to ask about the N6. I do this randomly just to see what kind of (non) answers I get.
However, this dude fired back with an exact date of February 26th. That date is on a Thursday, which is traditionally the day that Verizon launches new phones. Just struck me odd that he had such a specific answer, and went on to say that he had just recently been given the information.
Of course I've tried to live chat again three times since then, and each one of the reps said that they have no information about the N6 lol.
Take it for what it's worth.
https://www.dropbox.com/s/7ck2umbvxavggzk/PicsArt_1420293163355.jpg?dl=0
Edit:
trying to upload my screenshot of the conversation, but the forum is being difficult :/
Mod Edit: Attached the pic for you. I don't think embedding a https location works.
Click to expand...
Click to collapse
A poster on Reddit said he was told at a corporate store the same thing. The rep, after looking it up, said the computer was showing February 26th availability.
and i just asked and was told there is no scheduled release. thats pretty far ahead for a release date anyway.
i just asked two reps and i got nothing out of either one of them
I just want VoLTE already on my Nexus. No voice and data simultaneously is a bit annoying and per usual is probably because of Waiting for Verizon release their version.
Nexus 6 currently on Verizon Network
I recently bought the Nexus 6 and is currently running on the Verizon Network. Originally, the local Verizon dealer refused to add the Nexus 6 phone to the network since it was not a "Verizon Phone". My philosophy is, "Never let a multi multi multi billion dollar tech company tell what they cant do". By saying this, I called the Verizon Tier 2 support and they were able to activate the phone from their location bought using the same simcard number that was used from my Note 2 phone. Now, after two days, I was booted off the Verizon network and was told via message that I need to sign back on the Verizon network. After a few days corresponding with tier 2 tech support, the reason for the booting off the system was i was using a new "nano simcard" which resulted in a new simcard number. Originally, they recommended that i find someone with a new Motorola phone and activate my simcard through their phone ( long story) and then re-transfer back to the new simcard for the Nexus 6 to work but that greatly avoided. As a result, my Nexus 6 is currently working without any problems . Lastly, they will have to submit a "DMD Form" to "register" your non-Verizon phone. Hope this helps.
princehtml said:
I recently bought the Nexus 6 and is currently running on the Verizon Network. Originally, the local Verizon dealer refused to add the Nexus 6 phone to the network since it was not a "Verizon Phone". My philosophy is, "Never let a multi multi multi billion dollar tech company tell what they cant do". By saying this, I called the Verizon Tier 2 support and they were able to activate the phone from their location bought using the same simcard number that was used from my Note 2 phone. Now, after two days, I was booted off the Verizon network and was told via message that I need to sign back on the Verizon network. After a few days corresponding with tier 2 tech support, the reason for the booting off the system was i was using a new "nano simcard" which resulted in a new simcard number. Originally, they recommended that i find someone with a new Motorola phone and activate my simcard through their phone ( long story) and then re-transfer back to the new simcard for the Nexus 6 to work but that greatly avoided. As a result, my Nexus 6 is currently working without any problems . Lastly, they will have to submit a "DMD Form" to "register" your non-Verizon phone. Hope this helps.
Click to expand...
Click to collapse
That sounds like too much work and a big hassle just to stay with a carrier. Its reminiscent of when I had Verizon a few year ago.
I wonder if VZW will try to lock down the Nexus and if Google will let them.
Sorry for the newbie question.
When you said you cut the (VZW) Sim card and inserted it, the phone booted up and you started using it as simple as that?
Sent from my SM-T320 using Tapatalk
I think China may get the phone before Verizon.
http://www.droid-life.com/2015/01/0...he-moto-x-pro-like-the-nexus-6-but-for-china/
Benjamin1966 said:
Sorry for the newbie question.
When you said you cut the (VZW) Sim card and inserted it, the phone booted up and you started using it as simple as that?
Sent from my SM-T320 using Tapatalk
Click to expand...
Click to collapse
Yes, that simple. I am with VZW. I had a Galaxy S3 with a Micro SIM. I picked up a punch on Amazon (I didn't trust trying to use scissors but many people have success with them) ( http://www.amazon.com/gp/product/B00FW70ZF6/ref=oh_aui_detailpage_o04_s00?ie=UTF8&psc=1 ).
I got my N6, unlocked it, decrypted it, rooted it, transferred apps via Titanium Backup, and then punched the SIM and moved it from the GS3 to the N6. Booted up and it worked. Have not had any problems at all. *knock* *knock*
A Verizon nexus is NOT a nexus. Is just another fully OEM Verizon locked device.
---------- Post added at 10:09 PM ---------- Previous post was at 10:03 PM ----------
Pilz said:
That sounds like too much work and a big hassle just to stay with a carrier. Its reminiscent of when I had Verizon a few year ago.
I wonder if VZW will try to lock down the Nexus and if Google will let them.
Click to expand...
Click to collapse
If bought directly from Verizon.. Yes locked boot loader with modified software/firmware tampered trip counter and of course Verizon proprietary bloatware.
The online chat reps are the worst... If it is really true that VZW will carry it on 2/26 add another one to two months cause of supply issues + VZW tramp stamp time.
Alright ladies and gents, after not following instructions and activating my Note 4 (with a MM rom ported from another device) which seemed to have TMobile info on it I was locked to 3G.
Didn't matter what modem, or any flashes even to stock firmware, it was locked.
Don't go buy a new SIM!
Just open chat with Verizon and tell them the basics. They don't like you calling on the broken device even if your data works like mine.
"Hi my name is X X and I am stuck on 3G.
It's been like this the past few days. I've followed online instructions to reset the device to factory and even tried updating however 3G remains.
My data is not limited in the settings, is below my data cap and MMS/Phonecalls plus internet work fine. Just no LTE/4G service.
The sim is less than a year old."
At this point they'll likely suggest going to get a new one, at cost to you.
I disagree. Try this;
"My wife/husband/girlfriend/boyfriend/partner/friend had this issue when we changed states, the support agent we spoke with online said they would "reprovision" I believe the sim or phone and after rebooting the device the data came back."
They'll more than likely try it, and after following their instructions - double check your data settings.
Make sure your APN is correct as well as network mode. Global is usually okay but I stick with LTE/WCDMA.
This is not a fix for every phone, just my diapproval with having to pay for a new sim in store or pay a silly 10$+ charge online to ship a "free" sim to me when a free fix is just as good and immediate. This is just a recount of my actions.
Hope this helps someone!
I walked right into my local verizon store, told the sales rep I needed a new sim card and that it was "a long story". Five minutes later I walked with a new sim, back on 4G, and didn't spend a dime.
I highly recommend this route.
Sent from my SM-N910V using XDA-Developers mobile app
TKTAB911 said:
At this point they'll likely suggest going to get a new one, at cost to you.
Click to expand...
Click to collapse
I called them up and they sent me a new sim next day air with no charge. Even told me I could go grab one at the VZ store down the street if I didn't want to wait.
You sure you walked into an actual Verizon store? Maybe phishing has gone real world.
I haven't actually used the sim yet. 4G came back afew hours after the call. They re-provisioned my phone, mauve it just took a little time to refresh through the network.
Sent from my SM-G935F using XDA-Developers mobile app
TKTAB911 said:
At this point they'll likely suggest going to get a new one, at cost to you.
Click to expand...
Click to collapse
At any Verizon corporate store, you will not be charged for a SIM card. Authorized retailers (Best Buy, cellularsales.com, etc) will usually charge for the SIM card unless you can prove you purchased the phone from them. Some authorized retailers can seem like a Verizon corporate store at first.
OK, I give up on trying to flash MM Roms on the Note 4. I lost 3g AND GPS this time. Guess I will be calling VZ tomorrow
Hey guys,
So I thought I'd make an account and post that I still have a Note 7 on VZW and it's still functioning, it doesn't seem to be re-directing calls to Verizon's customer support.
A bit about why this may be:
I turned in my Note 7 last year and got a Pixel XL. This Note 7, which was on my wife's account in December was swapped with my old Nexus 6P. Since we never actually ordered a replacement phone on my wife's line, about a week or two ago we finally received a box to return her Note 7, which we have not done yet. I decided to go ahead and put my Pixel XL's SIM in to the Note 7, and everything seems to work perfectly.
I even wiped the phone and I'm not getting any update notifications, if I check for updates I am told that there is one available (no description on what it does like usual) and am asked if I would like to install the update with three options. Yes, Later, or no. I clicked no and no further prompts occur.
If you guys who are still holding out on your Note 7 want any information or anything to perhaps figure out workarounds, let me know and I will do what I can.
They will most likely brick the SIM in your note 7 tonight at midnight. Expect it to happen. They can certainly tell what kind of phone the sim is in, even if the sim was originally in a different phone. Most likely any sim in a note 7 that is connected to a Verizon network will be bricked. Today is literally the last day our N7's will work with a Verizon SIM. Unless there have been some last minute changes to what VZ is going to do - and I doubt that, as they have already been bricking peopls sims in N7's for at least a week now - the chances are almost certain that your N7 will not work sometime later tonight.
Still going strong with my note 7 everything works perfect like it should on Verizon
Sent from my Explosive Galaxy Note 7
They won't "brick" a sim card. It called a hot-line. Its done on the server to disable certain functions from certain models. Its easily reversed and can be avoided.
eskomo said:
Its easily reversed and can be avoided.
Click to expand...
Click to collapse
Are you suggesting that there's something that we can do / could have done to retain service to our Note7's?
I had my N7 hot lined by Verizon on 1/26. 3 days later I had my N4 activated on the line after telling an online chat rep that I had misplaced the 7. Texts still didn't work, so after another online chat and again having to confirm my N7 wasn't in my possession they fixed it. I figured since both agents were eager to fix the line, but only if I had returned the N7 or "lost" it that it was pretty likely I'd be able to activate my 7 again. I waited a few days for the 1/31 deadline for hotlines to pass and went and activated this beautiful black onyx Note 7, and voila it worked. Unless they manually church imei on an account that's been signed off as no longer being tied to a n7 and in good standing, I think I'm all good till the N8.
tricktaylor said:
I had my N7 hot lined by Verizon on 1/26. 3 days later I had my N4 activated on the line after telling an online chat rep that I had misplaced the 7. Texts still didn't work, so after another online chat and again having to confirm my N7 wasn't in my possession they fixed it. I figured since both agents were eager to fix the line, but only if I had returned the N7 or "lost" it that it was pretty likely I'd be able to activate my 7 again. I waited a few days for the 1/31 deadline for hotlines to pass and went and activated this beautiful black onyx Note 7, and voila it worked. Unless they manually church imei on an account that's been signed off as no longer being tied to a n7 and in good standing, I think I'm all good till the N8.
Click to expand...
Click to collapse
Did you use your original Note7 SIM*when reactivating the phone?
raneym305 said:
Did you use your original Note7 SIM*when reactivating the phone?
Click to expand...
Click to collapse
*if you work for or are affiliated with Samsung or Verizon, I'm not sure what Note 7 we are talking about. I lost mine* yes never touched the sim. It was the same one that came with the N7.
tricktaylor said:
*if you work for or are affiliated with Samsung or Verizon, I'm not sure what Note 7 we are talking about. I lost mine* yes never touched the sim. It was the same one that came with the N7.
Click to expand...
Click to collapse
HAHAHA
The reason I ask is that, when I found that service had been cut to my Note7 I wasn't able to reactivate my Note 4 via the MyVerizon portal- I actually had to call into Verizon to do it. I was told by*multiple Customer Service Reps that they had put a block on the SIM card itself, not the actual device. Furthermore, while trying to reactivate my Note 4 (which had been working just fine the week before) they killed that SIM too... It ended up taking umpteen phone calls, 3 online chats, and a trip to the Verizon store (all-in-all, basically an entire afternoon) just to get*my Note 4 reactivated with*a*new SIM.
I'm just trying to avoid going through that process again.
raneym305 said:
HAHAHA
The reason I ask is that, when I found that service had been cut to my Note7 I wasn't able to reactivate my Note 4 via the MyVerizon portal- I actually had to call into Verizon to do it. I was told by*multiple Customer Service Reps that they had put a block on the SIM card itself, not the actual device. Furthermore, while trying to reactivate my Note 4 (which had been working just fine the week before) they killed that SIM too... It ended up taking umpteen phone calls, 3 online chats, and a trip to the Verizon store (all-in-all, basically an entire afternoon) just to get*my Note 4 reactivated with*a*new SIM.
I'm just trying to avoid going through that process again.
Click to expand...
Click to collapse
I hear ya I too was hesitant just because I didn't feel like having too contact them again after saying the N7 was lost and have it mysteriously in my possession and trying to connect to the network. During my 1st contact after N7 data went down I did mention I was an attorney and that what they were doing was really gray legally. All I got from only online chat reps was that my number had been hot lined and that they would fix it. Halfway through activating my note 4 they asked if I had returned n7 I said no I didn't see how it was even relevant but that I had lost it. Not another word. But my texts did not work. So next day again via online chat the rep asked about the N7. I said I "misplaced" it. She asked when. I said 3 days prior, 1/26. The day they hot lined it. She didn't say anything else, asked me to reboot the note 4 and it was calling and texting again. Fast forward five days I went to Verizon and activated my "misplaced" N7 via online hub without issue. No mention off a sim card ever and I touched neither phones sim card since the days I bought the phones.
Well, it worked... for three days...
raneym305 said:
Well, it worked... for three days...
Click to expand...
Click to collapse
Yea mine nu just bit it again too. This is ridiculous.
Back on the Note 4. I'll give it a day or two before attempting to reactivate my Note7. As of now, there's been nothing to indicate that this round of hotlining will have different results than the last.
I got antsy. I reactivated my Note 7 last night and haven't had a single issue.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
raneym305 said:
I got antsy. I reactivated my Note 7 last night and haven't had a single issue.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
Click to expand...
Click to collapse
Got hotwired as well, What method are you using to reactivate you're phone? The online service or are you calling in and activating? It seems as if my sim card itself is what hotwired.
Y0sHii said:
Got hotwired as well, What method are you using to reactivate you're phone? The online service or are you calling in and activating? It seems as if my sim card itself is what hotwired.
Click to expand...
Click to collapse
That's why I reactivated my Note 4, then trimmed down the SIM and used today. I now have 3-4 Nano SIM Cards, and a Nano to Micro SIM adapters. Assuming the hotlining will continue on a weekly basis, I'll just reactivate my Note 4 with one of the Nano SIMs not in use, then slip it into my Note7.
The first time I was hotlined, I didn't do any SIM swapping. I reactivated my Note 4 then, a few days later, went online and reactived my Note7 that was still loaded with SIM that had been hotlined.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
Hi guys. I've been going with this for about a week or two now, similar to you guys and want to share my experience. My device was purchased through 3rd party means, and has no purchase history in my Verizon account. I was hot lined this past Tuesday, the 7th. I called and was on the phone with a manager for over an hour, who was extremely reluctant to help me (obviously). She told me that the recall had changed status to involuntary, and that Samsung is forcing them to hot line the phones due to whatever reason.
This is obviously crap, but boy was she reluctant to prove it and everything. So i said whatever and hung out. Two days later, I went to reactivate the phone on using their Online activation, and I received an error message saying my account was blocked from doing so. I spoke with an online rep who reactivated my phone with no questions asked. I asked her if there was anything wrong with my account or line, to which she said No. I asked her about anything relating to hot line and she told me specifically this: "If a Note7 is active on the line, block services to drive customer to upgrade". She totally disregarded the message, and said she'll place a flag on my account that if I continue to have an interrupt of service, I will look into it further.
It's obvious that if you are hot lined, and your calls get redirected to Verizon's special reps specifically for Note7 users, and will be their to assist you and leave you with no choice but to upgrade. If you contact verizon differently, whether it be over the phone through their normal tech lines or through their web portal, you are handled by the run of the mill employees who either don't care, or aren't told to handle your case by special means. Just keep fighting them.
raneym305 said:
That's why I reactivated my Note 4, then trimmed down the SIM and used today. I now have 3-4 Nano SIM Cards, and a Nano to Micro SIM adapters. Assuming the hotlining will continue on a weekly basis, I'll just reactivate my Note 4 with one of the Nano SIMs not in use, then slip it into my Note7.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
Click to expand...
Click to collapse
....Beautiful, simply beautiful. THIS has been the answer I've been trying to squeeze out of the Verizon rep's from going to the local store, chat and even 3+ hour phone sessions. Literally all i needed to know was if my device's info was being broadcasted from the sim card that was previously hot wired!! It seems like it is therefore all i need now is to activate my old note 3. have it activated for a bit then shave that card down to fit the note 7. Go to the store and get a new sd card for the note 3 then activate and reactivate on a weekly basis until the note 8 comes out. Still looks like there is a way to Limp to the finish line with this recall/hotline issue.
---------- Post added at 08:12 PM ---------- Previous post was at 07:32 PM ----------
CarbonMan said:
Hi guys. I've been going with this for about a week or two now, similar to you guys and want to share my experience. My device was purchased through 3rd party means, and has no purchase history in my Verizon account. I was hot lined this past Tuesday, the 7th. I called and was on the phone with a manager for over an hour, who was extremely reluctant to help me (obviously). She told me that the recall had changed status to involuntary, and that Samsung is forcing them to hot line the phones due to whatever reason.
This is obviously crap, but boy was she reluctant to prove it and everything. So i said whatever and hung out. Two days later, I went to reactivate the phone on using their Online activation, and I received an error message saying my account was blocked from doing so. I spoke with an online rep who reactivated my phone with no questions asked. I asked her if there was anything wrong with my account or line, to which she said No. I asked her about anything relating to hot line and she told me specifically this: "If a Note7 is active on the line, block services to drive customer to upgrade". She totally disregarded the message, and said she'll place a flag on my account that if I continue to have an interrupt of service, I will look into it further.
It's obvious that if you are hot lined, and your calls get redirected to Verizon's special reps specifically for Note7 users, and will be their to assist you and leave you with no choice but to upgrade. If you contact verizon differently, whether it be over the phone through their normal tech lines or through their web portal, you are handled by the run of the mill employees who either don't care, or aren't told to handle your case by special means. Just keep fighting them.
Click to expand...
Click to collapse
Interesting, i was told that the service of hotlining phones were "automatically done by a computer at Samsung" -__- . Yes Samsung the manufacturer not the one providing service to the phone and literally got the run around for hours. So what im getting from your entry here is that they're are explicitly told to deny, deny, deny until you're give up and use an upgrade which will tie you to a phone for 2 years that you never wanted in the first place or activate an old device that you'll have to keep upwards of about 6 months until the note 8 comes out.. Unless you find that Golden employee that either doesn't know or doesn't care and will restore service to the phone even if its temporary. Ok *opens support Verizon chat* lets do this again..
Although this process of hotlining our phones affects our SIM cards (and not our phones), it isn't permanent. A few days after my first hotlining, I was able to reactivate my Note7 still using the original SIM card.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
raneym305 said:
Although this process of hotlining our phones affects our SIM cards (and not our phones), it isn't permanent. A few days after my first hotlining, I was able to reactivate my Note7 still using the original SIM card.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
Click to expand...
Click to collapse
By activating a different device in place of it, then activating the note 7?
Or just deactivating the device waiting a few days and reactivating it?
I bought a V20 used on Swappa that didn't come with a SIM, didn't realize how much trouble that would prove to be. Sprint is not like the other carriers where the service follows the SIM. The SIM card you have has to be associated with certain ranges of IMEIs otherwise it won't work, apparently.
I went to 2 different Sprint stores last night. At the first store they tried every nano sim that they had on hand but none of them worked on Sprint's network in the V20. The 2nd store said they didn't have one in stock but I could try calling the national sales support line, well, the sales support line will not talk to you unless you work at a Sprint store. The 2nd store also said that I needed an ICCID ending in 0849.
This is for a Sprint specific V20.
Anyone have any ideas?
Are you a sprint customer? Try customer service or tech support. You can chat on the sprint website. Ask them to send you a new sim card
Yea I did the chat thing and they are overnighting it to me, at their expense.
I far prefer chat to actually calling, I usually get the right people and its usually resolved.
brons2 said:
Yea I did the chat thing and they are overnighting it to me, at their expense.
I far prefer chat to actually calling, I usually get the right people and its usually resolved.
Click to expand...
Click to collapse
Great glad it's all working out just an FYI they overnighted me a Sim 2 weeks ago it took them eight days to get it to me wasn't quite overnight hope your experience is different
They shipped it on Friday and per UPS web site, it's on the truck for delivery today. I hope to see it this evening when I get home.
So sick of iOS! It was a mistake for me to get an iPhone for my personal use. I have a work phone also and it's a 7 plus. iOS is fine for my work phone but for someone who uses pretty much all of Google's services and likes to root and ROM, it's a real bummer to have an iPhone as your personal. One of the biggest drawbacks is that you can't do both the Google Voice outbound calling and WiFi calling at the same time. You have to choose one or the other. When I turned on WiFi calling, Sprint disabled my Google Voice integration. Enough of that already. People keep asking me why I am calling them on this weird number, because I've been using my Google Voice number for years for all my outbound cell calls.
Bottom line I'm just too invested in the Google ecosystem to use an iPhone. They have most of the Google apps but it's just not as good. I told my wife if she wanted to FaceTime me, just use my work number. Problem solved.
Side note - by loading the security updates, I read here that the V20 can't be rooted now? That would be kind of a bummer but the V20 stock ROM is probably the least buggy that I've seen, so hopefully I'm content to use it as is.
brons2 said:
They shipped it on Friday and per UPS web site, it's on the truck for delivery today. I hope to see it this evening when I get home.
So sick of iOS! It was a mistake for me to get an iPhone for my personal use. I have a work phone also and it's a 7 plus. iOS is fine for my work phone but for someone who uses pretty much all of Google's services and likes to root and ROM, it's a real bummer to have an iPhone as your personal. One of the biggest drawbacks is that you can't do both the Google Voice outbound calling and WiFi calling at the same time. You have to choose one or the other. When I turned on WiFi calling, Sprint disabled my Google Voice integration. Enough of that already. People keep asking me why I am calling them on this weird number, because I've been using my Google Voice number for years for all my outbound cell calls.
Bottom line I'm just too invested in the Google ecosystem to use an iPhone. They have most of the Google apps but it's just not as good. I told my wife if she wanted to FaceTime me, just use my work number. Problem solved.
Side note - by loading the security updates, I read here that the V20 can't be rooted now? That would be kind of a bummer but the V20 stock ROM is probably the least buggy that I've seen, so hopefully I'm content to use it as is.
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Have you already upgraded security? Do you know your arb# currently or what Zv# your on? You can root if your zv7 or under. Developer mode had a switch to disable automatic updating if your looking for that feature