Anybody tried submitting the rebate online?
I tried to submit mine but after I entered the IMEI and WIFI Mac Address (from Note 4), it says my IMEI and WIFI Mac address were invalid.
Never thought this will be a hard one
For anyone who's having the same experience. Will have to do a snail mail instead of online submission (see below).
8. Why am I getting the message “IMEI/HEX MEID# invalid?”
Check that you have entered each digit of the IMEI or HEX MEID correctly. Please note,
you may also need to remove the ‘0x’ from the “HEX MEID” at the beginning of the
number before entering. If you continue to receive an invalid IMEI/HEX MEID message
and believe you have a valid offer claim, you can mail in you offer claim with the Official
Offer Claim Form at the bottom of the Terms and Conditions.
Same issue here. Reatttempted like 10 times. No go.
How did you two get the Note 4 before release date? It is an international version? Maybe because the promotion is only for the USA and must be be preordered via a carrier buying an international version that is not from a carrier is not a valid purchase.
It's a US version. I got mine from T-Mobile.
karipay said:
It's a US version. I got mine from T-Mobile.
Click to expand...
Click to collapse
Sweet
Kicking Deuce on the Beast, Note 3
I was browsing in some other forum and saw people having the same issue. One guy suggested to wait on 10/17 since this is the official release date of GN4. His logic might be that the rebate page hasn't been updated with all the Note 4 IMEI and MAC values. It makes sense so I'll wait.
So what does the "promotion/rebate" deal consist of, if I may ask?
usmcxdroid said:
So what does the "promotion/rebate" deal consist of, if I may ask?
Click to expand...
Click to collapse
https://samsunggalaxypromotions.com/note4
Sent from my SM-T800 using Tapatalk
Can someone offer me some help? I just preordered my Note 4 at a US T-Mobile store today and am wondering where I am supposed to find the IMEI or HEX MEID since I don't yet have the phone. Is it supposed to show on the receipt because mine does not. I have the trade-in information, but without the actual Note 4 in my hands, I know no way of completing the online forms.
Am I missing something?
dooster12 said:
Can someone offer me some help? I just preordered my Note 4 at a US T-Mobile store today and am wondering where I am supposed to find the IMEI or HEX MEID since I don't yet have the phone. Is it supposed to show on the receipt because mine does not. I have the trade-in information, but without the actual Note 4 in my hands, I know no way of completing the online forms.
Am I missing something?
Click to expand...
Click to collapse
It's in the phone itself. You need to receive the device first, then look it up in the settings.
leeartavia said:
Same issue here. Reatttempted like 10 times. No go.
Click to expand...
Click to collapse
Same here. I have been trying since Monday. Hopefully they fix this thing soon.
ok, figured this out.....
I got my box out and compared the hex id to the one in the phone. The hex id had one more number in front and the imei had one more number on the rear. So, I used the one on the box and it accepted it.
Related
I ordered an AT&T DVP.
Even though I will be using straight talk, so being locked to AT&T doesnt matter, Is there a good free way to unlock my DVP?
I think I heard someone mention it.
EDIT: This is now a guide
Just email "[email protected]" With your IMEI and Dell Service code.
They usually reply back around 10AM EST (or at least thats what I experienced, two different messages)
They replied back with a table looking entry, and the unlock code was contained within.
I popped a SPRINT sim card into my AT&T DVP, and put in the code, my phones now unlocked.
Credit to Edderspcs for the email address
I would be interested in this too, although.. are you sure you need to unlock to use an AT&T phone with Straight Talk? I recently found out you don't need to unlock to use a T-Mobile locked phone on Simple Mobile.
I did notice there are unlock codes available from ebay sellers as low as $10 each. If that's the most you have to pay, that's not so bad.
I had two of these. All I did was email the service tag and IMEI to Dell at the address below and they sent me the unlock codes. By the way, I emailed from two different addresses just in case they had some "one per person rule". Took about 24 hours...
[email protected]
edderspcs said:
I had two of these. All I did was email the service tag and IMEI to Dell at the address below and they sent me the unlock codes. By the way, I emailed from two different addresses just in case they had some "one per person rule". Took about 24 hours...
[email protected]
Click to expand...
Click to collapse
Snazzy, I'll let you know if this works, should be getting my phone delivered today.
SirRudolph said:
Snazzy, I'll let you know if this works, should be getting my phone delivered today.
Click to expand...
Click to collapse
Worked for me for three DVPs. For safe measures, I mentioned I really need it unlocked since I have business overseas. And I love Dell. Ok maybe "love" is too strong a word...
aleunge said:
Worked for me for three DVPs. For safe measures, I mentioned I really need it unlocked since I have business overseas. And I love Dell. Ok maybe "love" is too strong a word...
Click to expand...
Click to collapse
Well thats usually the best way to get it unlocked, say you need to travel, but im sure since the venue pro's aren't even in production/being officially sold anymore that dell shouldn't have a problem with it.
My phone is scheduled to arrive today or tomorrow, cant wait.
Thanks for this. Dell got back to me with the code less than 12 hours after sending the email.
So my replacement took a little longer than expected.
But I finally got it, just sent my info off to the email, guess we'll see about the unlocking soon.
Worked !
Posted results in first post
I didn't know where else to post this question...
I'm about to buy a NEW Galaxy S4 Active from a guy on Craigslist that's going to get one new from the ATT store today. The selling price to me? $400.
That's a great price, so I'm wondering...
Is there anything that I need to be aware of? Can I lose out on this deal? I'm assuming that he's going to get an upgrade and extend his contract, because that's the only way he can make money on this deal. But what if he cancels his contract or doesn't pay his bill, won't the phone get blacklisted and I'll end up with a brick in a few months?
No blacklisting on att phones. The only way you can lose out is if the guy has insurance on his phone, sell it to you, then calls att reports it stolen. Then the phone becomes a glorified paperweight.
Alot of people run this Craigslist scam, because the insurance deductible is cheap, and they make a large profit selling it, then reporting stolen and get a brand new device, meanwhile you get scammed.
To prevent that from happening you can meet the guy at an att store and let them know you are purchasing the phone from him, and they will transfer ownership to you and he can't file a stolen device.
Sent from my SAMSUNG-SGH-I337 using xda premium
I would be very careful when buying an expensive phone from Craigslist. Tell him you only want to meet at an at&t store so they can make a note on his account that he sold you the phone. Then I would have them activate the phone there and then for you. If it's legit then he'll have no issue doing what you suggest. $400 is a good price for an active. But sometimes if it seems too good to be true, well you get the point.
Great advice you guys! That's what I'll do is meet him at the store and make sure I'm notated and the ownership is transferred to me. I didn't realize ATT would do that for me!
That is two good pieces of advice. Benefit of Craigslist over EBay is one-on-one contact. I would add, and you probably already decided, is if he doesn't want to meet with some excuse--don't buy it--
I just bought an iPhone for a family member. I met the seller at the AT&T store and I went in and had AT&t run the IMEI. they said it was not reported stolen but that is all they could do. According to the sales person there is no way to transfer an IMEI and that an original purchaser could theoretically still report the phone stolen.
I am not sure if I believe the second part but it could be. I can't see att trying to track every IMEI as phones change hands.
alphadog00 said:
I just bought an iPhone for a family member. I met the seller at the AT&T store and I went in and had AT&t run the IMEI. they said it was not reported stolen but that is all they could do. According to the sales person there is no way to transfer an IMEI and that an original purchaser could theoretically still report the phone stolen.
I am not sure if I believe the second part but it could be. I can't see att trying to track every IMEI as phones change hands.
Click to expand...
Click to collapse
Yeah that's wrong. Basically an imei cannot be on two accounts at the same time. So going in to a store with the seller they could remove it from their account and it would be put on yours. With ATT however, there is very little ways for them to "blacklist" a phone. Sure it may not be able to be placed on your account but a sim will still work just fine in it. Verizon is different due to the way their activations work.
sent from just the tip
imitenotbecrazy said:
Yeah that's wrong. Basically an imei cannot be on two accounts at the same time. So going in to a store with the seller they could remove it from their account and it would be put on yours. With ATT however, there is very little ways for them to "blacklist" a phone. Sure it may not be able to be placed on your account but a sim will still work just fine in it. Verizon is different due to the way their activations work.
sent from just the tip
Click to expand...
Click to collapse
I am not sure why you say they can't blacklist. They can and are now doing so. EU has done it for years. No one in the USA did it in the past but the carriers are doing it now, and they are working on a shared database. So once a phone is blacklisted it will be unusable on any carrier.
Today a blocked AT&T phone could still be used on t-mobile.
The phone sends its IMEI when it connects to the network and AT&T can easily block it if it is reported stolen. There are other threads about people buying notes and s4 that are blocked.
alphadog00 said:
I am not sure why you say they can't blacklist. They can and are now doing so. EU has done it for years. No one in the USA did it in the past but the carriers are doing it now, and they are working on a shared database. So once a phone is blacklisted it will be unusable on any carrier.
Today a blocked AT&T phone could still be used on t-mobile.
The phone sends its IMEI when it connects to the network and AT&T can easily block it if it is reported stolen. There are other threads about people buying notes and s4 that are blocked.
Click to expand...
Click to collapse
Weird. I've never seen a phone not connect to the network like that. I haven't told ATT I've switched phones since my OG Note a year and a half ago. That phone has long since been gone. The only thing that seems to be reporting to ATT is the sim. What happens when you use an imei from outside their database? How does it access their network then?
sent from just the tip
imitenotbecrazy said:
Weird. I've never seen a phone not connect to the network like that. I haven't told ATT I've switched phones since my OG Note a year and a half ago. That phone has long since been gone. The only thing that seems to be reporting to ATT is the sim. What happens when you use an imei from outside their database? How does it access their network then?
sent from just the tip
Click to expand...
Click to collapse
I switch phones all the time and I don't "tell" AT&T - this works fine without issue, but they do see the IMEI - this is easy to verify. Log into your AT&T account and look at your devices - it shows the actual phone that is being used on that number. I am not sure how often they update this, but it shows the system automatically sees the IMEI.
They only keep a database of Blocked or blacklisted IMEI. It is impossible for them to keep a database of approved phones, it just wouldn't work and it would piss people off. It is easier to keep a short block list.
On my account, I have 2 other family lines for dumb phones and they have data blocks. But these lines are using other smart phones, and they listed by brand and model when i log into my account. The IMEI can be used to detect brand and model. I still don't know why the CSRs ask for IMEI when this info shows up automatically, but i never give it to them.
And like I said, when i bought the last phone, I walked in the store and the guy knew what i wanted and looked it up to see if it was reported stolen. When it was not, he said everything was good. A few years ago, they would not have cared either way.
alphadog00 said:
I switch phones all the time and I don't "tell" AT&T - this works fine without issue, but they do see the IMEI - this is easy to verify. Log into your AT&T account and look at your devices - it shows the actual phone that is being used on that number. I am not sure how often they update this, but it shows the system automatically sees the IMEI.
They only keep a database of Blocked or blacklisted IMEI. It is impossible for them to keep a database of approved phones, it just wouldn't work and it would piss people off. It is easier to keep a short block list.
On my account, I have 2 other family lines for dumb phones and they have data blocks. But these lines are using other smart phones, and they listed by brand and model when i log into my account. The IMEI can be used to detect brand and model. I still don't know why the CSRs ask for IMEI when this info shows up automatically, but i never give it to them.
And like I said, when i bought the last phone, I walked in the store and the guy knew what i wanted and looked it up to see if it was reported stolen. When it was not, he said everything was good. A few years ago, they would not have cared either way.
Click to expand...
Click to collapse
See that's where I'm having this issue. I log into my ATT dealer site and it still shows me on the OG Note. When I log into my account it shows OG Note. My account doesn't update with what phone I'm using currently. Not sure if mine is an anomoly or not. AFAIK though ATT told us there was nothing that could be done when one of our ATT display phones was stolen. That's part of where my assumption that blacklisting was not a real thing with ATT.
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imitenotbecrazy said:
See that's where I'm having this issue. I log into my ATT dealer site and it still shows me on the OG Note. When I log into my account it shows OG Note. My account doesn't update with what phone I'm using currently. Not sure if mine is an anomoly or not. AFAIK though ATT told us there was nothing that could be done when one of our ATT display phones was stolen. That's part of where my assumption that blacklisting was not a real thing with ATT.
sent from just the tip
Click to expand...
Click to collapse
I admit I never blocked a phone. But there is thread that has lots of details of a few users experience:
http://forum.xda-developers.com/showthread.php?t=2315935
According to AT&T only the original owner can report a phone stolen - so maybe only new activations get treated this way. The AT&T rep said i could not add the IMEI of the used phone to my account to prevent someone from reporting it stolen, so their system has lots of limits.
I wish I knew more, but AT&T is not the most forthcoming with how things work.
alphadog00 said:
Today a blocked AT&T phone could still be used on t-mobile.
Click to expand...
Click to collapse
I read just the other day that Tmo and ATT are sharing their blacklists. And once a phone has been blacklisted on one carrier, the other will follow suit.
Hi, i bought my Galaxy S4 on 28th june.
Samsung had a promotional offer that a GS4 bought within the dates 10 June-30 June would recieve a free S-View cover.
The offer had to be claimed online, by entering the IMEI number. But, when i entered my IMEI number, it showed that the offer is not available for my device.
I even mailed my details and a scanned copy of the invoice to their email id. But as if now, i haven't received any response.
Does this mean that i am fooled by the shopkeeper or my device is suspected to be authenticated ???
Please help me, i want to avail that offer.
Well thats bad luck buddy. Talk to ur dealer and ask him to get it done for him.. if you have sent a mail just wait for a reply..
Is this offer online or just with your supplier?
KinetiClutch said:
Is this offer online or just with your supplier?
Click to expand...
Click to collapse
seems like it's only avaible in india...
www.samsungindiamarketing.com
you can find the offer on this site.
but i don't know if it's official.
i don't want to post my imei and other stuff on a scam site.
so try it if you want but if it's official i think you need live in india to get it anyway
I am is also the same issue.
After sending the mail Called to this number 0124 – 4947864
They confirmed that the email has been received and they will contact me 2 to 3 days.
mateen5997 said:
I am is also the same issue.
After sending the mail Called to this number 0124 – 4947864
They confirmed that the email has been received and they will contact me 2 to 3 days.
Click to expand...
Click to collapse
site seems fishy, inaccessible right now anyway.
Alasdairyee said:
site seems fishy, inaccessible right now anyway.
Click to expand...
Click to collapse
No it's not fishy. It's Samsung's promotion website for India and legit offer. I registered my device on 12 July and received my white S-View Cover on 23rd July.
You can view same website on Samsung official website.
http://www.samsung.com/in/galaxys4/offer/
susmitpatil said:
Hi, i bought my Galaxy S4 on 28th june.
Samsung had a promotional offer that a GS4 bought within the dates 10 June-30 June would recieve a free S-View cover.
The offer had to be claimed online, by entering the IMEI number. But, when i entered my IMEI number, it showed that the offer is not available for my device.
I even mailed my details and a scanned copy of the invoice to their email id. But as if now, i haven't received any response.
Does this mean that i am fooled by the shopkeeper or my device is suspected to be authenticated ???
Please help me, i want to avail that offer.
Click to expand...
Click to collapse
Is it available in your country?
I mean the promo offers?
See the mechanics of the promo..
marc_ecko28 said:
Is it available in your country?
I mean the promo offers?
See the mechanics of the promo..
Click to expand...
Click to collapse
Only available in India.
And the 2-3 batch of covers are already shipped but due to huge requests, new requests are delayed.
Tomorrow im meeting up with a person to trade a iphone 5 for their Galaxy s4. We are meeting up at a at&t store and I wanted to ask you guys a question. Can a at&t rep at the store tell if the phone was reported lost or stolen? If it wasn't, is it possible for the person to report it stolen afterwards? What can I do to protect myself from this happening? Thanks in advance.
ahfu25 said:
Tomorrow im meeting up with a person to trade a iphone 5 for their Galaxy s4. We are meeting up at a at&t store and I wanted to ask you guys a question. Can a at&t rep at the store tell if the phone was reported lost or stolen? If it wasn't, is it possible for the person to report it stolen afterwards? What can I do to protect myself from this happening? Thanks in advance.
Click to expand...
Click to collapse
This has been a hot topic lately. There are a few threads about this, blacklisting a phone.
They can verify it isn't stolen at that moment, yes. But, they will not transfer ownership or notate the account. The person that bought the phone can report it stolen the next day, week, or even later than that.
You can't really do anything to protect yourself from this. AT&T also shares that list with T-Mo so the phone is blocked from both networks. Only the original owner can lift the ban.
Unfortunately this has made buying and selling a phone second hand a lot harder.
Sent from my SAMSUNG-SGH-I337
quarlow said:
This has been a hot topic lately. There are a few threads about this, blacklisting a phone.
They can verify it isn't stolen at that moment, yes. But, they will not transfer ownership or notate the account. The person that bought the phone can report it stolen the next day, week, or even later than that.
You can't really do anything to protect yourself from this. AT&T also shares that list with T-Mo so the phone is blocked from both networks. Only the original owner can lift the ban.
Unfortunately this has made buying and selling a phone second hand a lot harder.
Sent from my SAMSUNG-SGH-I337
Click to expand...
Click to collapse
Thank you. Hopefully all goes well. Im going to do it only because he's giving me the receipt and offered to give his home address so I could meet him there. Wish me luck..lol
Verify (with drivers license) names on at&t accounts and that the s4 is actually on the account with a manager. Do this in addition to the written receipt
xBeerdroiDx said:
Verify (with drivers license) names on at&t accounts and that the s4 is actually on the account with a manager. Do this in addition to the written receipt
Click to expand...
Click to collapse
good answer boss, we have seen to many of these. And he also needs to be careful.
TheAxman said:
good answer boss, we have seen to many of these. And he also needs to be careful.
Click to expand...
Click to collapse
I wish Att would do something to help protect people from this new scam. I bought a s4 off swappa for a great price and I had the same concern. I took the chance since I pay for it with paypal and the guy had good feedback and he had other phones for sale. At least this way I have documentation that I bought it.
Sent from my SAMSUNG-SGH-I337 using xda premium
Do the transaction at an att store. It will be documented in there system eliminating the ability for them to falsely report it lost or stolen
BEAST......... that is all
Just got back from doing the trade. Seemed like an honest guy, he gave me the receipt and had no problem showing me his license and waiting out the process at the at&t store. Phone was never activated on his account, he paid full price for it. Even swap and all is well. I was still nervous so I took a pic of his license and even his license plate just in case but I dont see any problems going foward.
When I got my S4, the att rep noted the other persons account.
Sent from my SGH-M919 using xda-premium
I purchased my LG V20 through Sprint on 24 Oct, 2016. When attempting to sign up for the free B&O headphones offer my MEID isn't being accepted. I get the error IMEI/MEID Number: The serial number provided is not valid for this promotion. I've tried MEID Hex, DEC and HEX with the extra digit from the phone's menu. Nothing works.
I've emailed LG @ [email protected] and will call 1-888-655-4246 later today. I've also tried registering the device.
EDIT: Called them and they confirmed that Sprint users must wait till the 28th to register.
I just spoke to lg. they told me to try after the 28th of october. they were having some issues with the system.
I think their system is down at the moment probably from so many people trying to register for the new headphones. I just tried and the page doesn't even load for me.
Sent from my VS995 using Tapatalk
Wow. That sucks. I got into system last night about 5 minutes after link went active. It accepted my verizon v20 mei just fine then. Hope they get this fixed for you!
Try putting the imei number in without the dashes, I just got through it a minute ago.
Same scenario for me. I removed the dashes and it worked.
So I submitted it and it said i would hear back in a few days. Is that everyone is getting?
just did mine about 15 min ago and no issues
Did mine this morning, no issues, but, what color will they be sending out? I really don;t want some girly gold color!
Oyeve said:
Did mine this morning, no issues, but, what color will they be sending out? I really don;t want some girly gold color!
Click to expand...
Click to collapse
The free color. They'll send out the free color. Which if it is like the review units, those were silver.
I put in the meid and it worked
Sent from my LG-LS997 using Tapatalk
NM, found it
lgv20promo.com/Verizon
mine went through. getting two pairs cause we bought two. happy
Called them and they confirmed that Sprint users must wait till the 28th to register.
I finally got through on mine after the redemption page was down for maintenance.
zabracks said:
I finally got through on mine after the redemption page was down for maintenance.
Click to expand...
Click to collapse
Same here. Put in for my free headphones a few hours ago.
Sent from my VS995 using Tapatalk
What picture is everyone using for the IMEI? A screen shot of it in the phone settings or a picture of the side of the box?
Also, for the receipt of purchase, is the T-Mobile lease agreememt that lists the phone and IMEI enough?
Sent from my LG-H918 using Tapatalk
jrwingate6 said:
What picture is everyone using for the IMEI? A screen shot of it in the phone settings or a picture of the side of the box?
Also, for the receipt of purchase, is the T-Mobile lease agreememt that lists the phone and IMEI enough?
Sent from my LG-H918 using Tapatalk
Click to expand...
Click to collapse
I did a screenshot, and I had an actual order invoice from Verizon.
Any idea how long until we get these?
jrwingate6 said:
What picture is everyone using for the IMEI? A screen shot of it in the phone settings or a picture of the side of the box?
Also, for the receipt of purchase, is the T-Mobile lease agreememt that lists the phone and IMEI enough?
Sent from my LG-H918 using Tapatalk
Click to expand...
Click to collapse
For the IMEI Pic,I took a pic of the box.
That's what Samsung usually requests,can't remember what LG's past practice was/is.
As for the receipt,I bought mine via telesales,snapped a screenshot from My T-Mobile page (click on Account Activity/Documents)