Free S-View Cover claim. - Galaxy S 4 Q&A, Help & Troubleshooting

Hi, i bought my Galaxy S4 on 28th june.
Samsung had a promotional offer that a GS4 bought within the dates 10 June-30 June would recieve a free S-View cover.
The offer had to be claimed online, by entering the IMEI number. But, when i entered my IMEI number, it showed that the offer is not available for my device.
I even mailed my details and a scanned copy of the invoice to their email id. But as if now, i haven't received any response.
Does this mean that i am fooled by the shopkeeper or my device is suspected to be authenticated ???
Please help me, i want to avail that offer.

Well thats bad luck buddy. Talk to ur dealer and ask him to get it done for him.. if you have sent a mail just wait for a reply..

Is this offer online or just with your supplier?

KinetiClutch said:
Is this offer online or just with your supplier?
Click to expand...
Click to collapse
seems like it's only avaible in india...
www.samsungindiamarketing.com
you can find the offer on this site.
but i don't know if it's official.
i don't want to post my imei and other stuff on a scam site.
so try it if you want but if it's official i think you need live in india to get it anyway

I am is also the same issue.
After sending the mail Called to this number 0124 – 4947864
They confirmed that the email has been received and they will contact me 2 to 3 days.

mateen5997 said:
I am is also the same issue.
After sending the mail Called to this number 0124 – 4947864
They confirmed that the email has been received and they will contact me 2 to 3 days.
Click to expand...
Click to collapse
site seems fishy, inaccessible right now anyway.

Alasdairyee said:
site seems fishy, inaccessible right now anyway.
Click to expand...
Click to collapse
No it's not fishy. It's Samsung's promotion website for India and legit offer. I registered my device on 12 July and received my white S-View Cover on 23rd July.
You can view same website on Samsung official website.
http://www.samsung.com/in/galaxys4/offer/

susmitpatil said:
Hi, i bought my Galaxy S4 on 28th june.
Samsung had a promotional offer that a GS4 bought within the dates 10 June-30 June would recieve a free S-View cover.
The offer had to be claimed online, by entering the IMEI number. But, when i entered my IMEI number, it showed that the offer is not available for my device.
I even mailed my details and a scanned copy of the invoice to their email id. But as if now, i haven't received any response.
Does this mean that i am fooled by the shopkeeper or my device is suspected to be authenticated ???
Please help me, i want to avail that offer.
Click to expand...
Click to collapse
Is it available in your country?
I mean the promo offers?
See the mechanics of the promo..

marc_ecko28 said:
Is it available in your country?
I mean the promo offers?
See the mechanics of the promo..
Click to expand...
Click to collapse
Only available in India.
And the 2-3 batch of covers are already shipped but due to huge requests, new requests are delayed.

Related

[Q] Is kmax-store.com legit? (galaxy s4)

Hi everyone! I'm not sure if it's the right place for this kind of thread but I would like to know what you think of this site: kmax-store (dot) com . So basically I want to buy a galaxy S4 and their price is amazing: 500$ for a 16 gb international version + 26$ shipping to Canada. The site doesn't offer a paypal payment method so I'm a little skeptical whether it's a legit site or not. Do you guys know someone who already ordered something from this site and received the item? Thank you.
-crazlex
crazlex said:
Hi everyone! I'm not sure if it's the right place for this kind of thread but I would like to know what you think of this site: kmax-store (dot) com . So basically I want to buy a galaxy S4 and their price is amazing: 500$ for a 16 gb international version + 26$ shipping to Canada. The site doesn't offer a paypal payment method so I'm a little skeptical whether it's a legit site or not. Do you guys know someone who already ordered something from this site and received the item? Thank you.
-crazlex
Click to expand...
Click to collapse
+1
That big site is weird, many international lenguages, many products, amazing prices... Western union paiment??? Unable to find a single review over the net... Hum... I'd also like to order an s4 there but I'm worried...
Ok so I heard about this site when I contacted a guy who was selling his galaxy s4 on kijiji for 550$. Unfortunately, he said that he already sold it but told me that he bought it from kmax-store and said that I could also buy one from them... But I don`t really have proof that he really bought it there so I think I'll just wait for someone else to order and make a review of the site or something.
Guess what? Same story here. The same guy told me on kijiji montreal that I can get one at kmax. Got to be scam!!
JoceLaGosse said:
Guess what? Same story here. The same guy told me on kijiji montreal that I can get one at kmax. Got to be scam!!
Click to expand...
Click to collapse
Oh wow 0__o ...Glad I didn't order then. Thanks for sharing!!
Wester union payment=scam
Sent from my GT-I9500 using Tapatalk 4 Beta
I order from the website last week. my package arrived yesterday. But i didn't pay by western union because i was afraid of scams.
also i check if my samsung s4 was genuine, i call at samsung i provide the serial number and the phone is original.
x.Orville.x said:
Wester union payment=scam
Sent from my GT-I9500 using Tapatalk 4 Beta
Click to expand...
Click to collapse
+1 to this
blackboy21 said:
I order from the website last week. my package arrived yesterday. But i didn't pay by western union because i was afraid of scams.
also i check if my samsung s4 was genuine, i call at samsung i provide the serial number and the phone is original.
Click to expand...
Click to collapse
This is bull$hit ^^
You created your account to confirm that they're not scam?
Ok show us proof/papers from that website.
Just blurr out your name/address and imei number.
Untill someone legit here can confirm that site is safe, i highly recommend to stay away from it.
Yesterday I was going through the checkout process just to see what kind of payment method was available. Once I saw there was no paypal and a weird money transfer to a bank I knew that something was wrong so I didn't pay. Now look what I received today in an e-mail from the store:
"Hello, Every day KMax and Samsung offer to our customers 1 x Samsung Galaxy S3 32GB White. You are the winner for today. To confirm the winning, you must complete your payment for your first order and provide a photo or scan of the bank transfer receipt or Statement.
Please reply to provide more details."
So yeah as Dean said this site is total bull****. Now I feel really bad for those who placed an order there:/
blackboy21 said:
I order from the website last week. my package arrived yesterday. But i didn't pay by western union because i was afraid of scams.
also i check if my samsung s4 was genuine, i call at samsung i provide the serial number and the phone is original.
Click to expand...
Click to collapse
Lol.. trolling my way through
Sent from my GT-I9505 using xda app-developers app
That guy is smart. A very well done site that is close to a real commecrial one.
If you look closer you'll find many small mistakes he did.
Maybe not so smart because to me it seams to be valid address/phone/email;
Who is:
registrant-email: [email protected]
domain: kmax-store.com
created: 01-May-2013
last-changed: 01-May-2013
registration-expiration: 01-May-2014
nserver: ns65.1und1.de
nserver: ns66.1und1.de
status: CLIENT-TRANSFER-PROHIBITED
registrant-firstname: Heinz
registrant-lastname: Pfeiffer
registrant-street1: Obertauern 185
registrant-pcode: 5562
registrant-city: Obertauern
registrant-ccode: AT
registrant-phone: +43.645620626
registrant-email:
tech-c-firstname: Hostmaster
tech-c-lastname: EINSUNDEINS
tech-c-organization: 1&1 Internet AG
tech-c-street1: Brauerstr. 48
tech-c-pcode: 76135
tech-c-city: Karlsruhe
tech-c-ccode: DE
tech-c-phone: +49.7219600
tech-c-fax: +49.72191374248
tech-c-email:
bill-c-firstname: Hostmaster
bill-c-lastname: EINSUNDEINS
bill-c-organization: 1&1 Internet AG
bill-c-street1: Brauerstr. 48
bill-c-pcode: 76135
bill-c-city: Karlsruhe
bill-c-ccode: DE
bill-c-phone: +49.7219600
bill-c-fax: +49.72191374248
bill-c-email:
Funny guy, he stole part of his logo from the dutch broadcasting station max:
http://en.wikipedia.org/wiki/Omroep_MAX
The site has been shut down. Nobody will have their money stolen anymore.

[Q] Samsung Note 4 promotions

Anybody tried submitting the rebate online?
I tried to submit mine but after I entered the IMEI and WIFI Mac Address (from Note 4), it says my IMEI and WIFI Mac address were invalid.
Never thought this will be a hard one
For anyone who's having the same experience. Will have to do a snail mail instead of online submission (see below).
8. Why am I getting the message “IMEI/HEX MEID# invalid?”
Check that you have entered each digit of the IMEI or HEX MEID correctly. Please note,
you may also need to remove the ‘0x’ from the “HEX MEID” at the beginning of the
number before entering. If you continue to receive an invalid IMEI/HEX MEID message
and believe you have a valid offer claim, you can mail in you offer claim with the Official
Offer Claim Form at the bottom of the Terms and Conditions.
Same issue here. Reatttempted like 10 times. No go.
How did you two get the Note 4 before release date? It is an international version? Maybe because the promotion is only for the USA and must be be preordered via a carrier buying an international version that is not from a carrier is not a valid purchase.
It's a US version. I got mine from T-Mobile.
karipay said:
It's a US version. I got mine from T-Mobile.
Click to expand...
Click to collapse
Sweet
Kicking Deuce on the Beast, Note 3
I was browsing in some other forum and saw people having the same issue. One guy suggested to wait on 10/17 since this is the official release date of GN4. His logic might be that the rebate page hasn't been updated with all the Note 4 IMEI and MAC values. It makes sense so I'll wait.
So what does the "promotion/rebate" deal consist of, if I may ask?
usmcxdroid said:
So what does the "promotion/rebate" deal consist of, if I may ask?
Click to expand...
Click to collapse
https://samsunggalaxypromotions.com/note4
Sent from my SM-T800 using Tapatalk
Can someone offer me some help? I just preordered my Note 4 at a US T-Mobile store today and am wondering where I am supposed to find the IMEI or HEX MEID since I don't yet have the phone. Is it supposed to show on the receipt because mine does not. I have the trade-in information, but without the actual Note 4 in my hands, I know no way of completing the online forms.
Am I missing something?
dooster12 said:
Can someone offer me some help? I just preordered my Note 4 at a US T-Mobile store today and am wondering where I am supposed to find the IMEI or HEX MEID since I don't yet have the phone. Is it supposed to show on the receipt because mine does not. I have the trade-in information, but without the actual Note 4 in my hands, I know no way of completing the online forms.
Am I missing something?
Click to expand...
Click to collapse
It's in the phone itself. You need to receive the device first, then look it up in the settings.
leeartavia said:
Same issue here. Reatttempted like 10 times. No go.
Click to expand...
Click to collapse
Same here. I have been trying since Monday. Hopefully they fix this thing soon.
ok, figured this out.....
I got my box out and compared the hex id to the one in the phone. The hex id had one more number in front and the imei had one more number on the rear. So, I used the one on the box and it accepted it.

GearVR / Netflix promo now redeemable

For those of you who have received your phones and were waiting for the redemption to become available, claims can be submitted now.
Link to claim site
Tmo US here. Here's to free VR
You are a gentleman and a scholar. Thank you
thanks
So I submitted this, but it just talks about the VR. Is this also where we get Netflix
km8j said:
So I submitted this, but it just talks about the VR. Is this also where we get Netflix
Click to expand...
Click to collapse
If you selected T-mobile as the place the phone was purchased then you should get the netflix code at some point. The site is a little different after selecting t-mobile. Above wher you input your email address will then include an image of the netflix logo and at the bottom part of the page, under "Here's how it works" includes a short explanation that you'll get the code in a follow up email. "You will receive an additional email with your Netflix code with instructions on how to redeem."
@Alarand Good to see you here bud!
i'm guessing they dont send the code until they verify your purchase. but i ran into the same thing they didnt ask anything about netflix:
How do I get my free Samsung Gear VR, 6-game bundle from Oculus and my year of Netflix after getting the new Samsung phone?
From February 23, 2016 through March 18, 2016, pre-order, purchase or lease a Samsung Galaxy S7 / Galaxy S7 edge from a participating retailer.
Once you receive your phone (any time after February 23, 2016), visit www.T-Mobile.com/SamsungOffer and click on the appropriate link to submit the Offer Claim Form, including valid proof of pre-order or purchase receipt on Samsung’s redemption site. You must complete your claim form with Samsung by March 31, 2016.
You will receive a confirmation email once your submission has been approved.
You will receive a second email with your Netflix code. Once you receive your code, you can claim your free year of Netflix by visiting www.netflix.com/specialoffers by April 30, 2016. Netflix codes are limited.
Your Gear VR will be shipped to you within 4-6 weeks after validation.
After you receive your Gear VR, to get your Oculus 6-game bundle, set up an account at id.oculus.com/US/en-US/login/register. The 6 games will appear automatically in your account. You must download them by April 20, 2016.
Note that the Samsung website for redemptions, https://promos.samsungpromotions.com/gearvr/en-us/EnterTmobile, will not be available until approximately 10:00 AM ET on March 4, 2016. Prior to March 4, 2016, you’ll be able still visit this site to enter your email address, for a reminder to come back to complete you online submission.
supernova_00 said:
If you selected T-mobile as the place the phone was purchased then you should get the netflix code at some point. The site is a little different after selecting t-mobile. Above wher you input your email address will then include an image of the netflix logo and at the bottom part of the page, under "Here's how it works" includes a short explanation that you'll get the code in a follow up email. "You will receive an additional email with your Netflix code with instructions on how to redeem."
Click to expand...
Click to collapse
Thanks I just submited
If you pre ordered from T-Mobile, you should have got a big flyer with the phone that tells you how it works. At least i did
T-Mobile was doing a promo on Facebook telling people to order the S7 and what they'd get. Along with over a thousand comments I added mine and asked when I'd see the Netflix code. T-Mobile responded and told me I should see it in 48 hours of submitting but if I don't see it by early next week hit them up about it.
Corwinder said:
T-Mobile was doing a promo on Facebook telling people to order the S7 and what they'd get. Along with over a thousand comments I added mine and asked when I'd see the Netflix code. T-Mobile responded and told me I should see it in 48 hours of submitting but if I don't see it by early next week hit them up about it.
Click to expand...
Click to collapse
I don't believe this is true. Samsung states it will take approximately 4-6 weeks to review your VR Offer Claim and once approved, they will send you a confirmation email. You should then receive a second email with your Netflix code within 48 hours of receiving your confirmation email.
I think you're right but I'm gonna be the guy that takes T-Mobile at their word and bug the hell out of them for it.
Corwinder said:
I think you're right but I'm gonna be the guy that takes T-Mobile at their word and bug the hell out of them for it.
Click to expand...
Click to collapse
Well it's been 48 hours for a lot of customers who have already submitted their claim and still no Netflix code. Coincidence? Lol. I think that alone tells me that that specific T-Mobile rep you spoke with was wrong. They can be wrong sometimes.. Hell, I could be wrong myself but based on the fact that really no one has received their Netflix code, I'm gonna have to side with Samsung on this one. I do think we need to wait for that confirmation email from them before the Netflix one is sent.
It says specifically in that flyer i spoke of that youd get a accepted email first then the netflix code shortly after. Dunno how everyone's missing the huge flyer that came with the phone
Andromendous said:
It says specifically in that flyer i spoke of that youd get a accepted email first then the netflix code shortly after. Dunno how everyone's missing the huge flyer that came with the phone
Click to expand...
Click to collapse
We arent, no one got the code
Has anyone's claim been approved yet? Mine has been sitting at under review since I submitted it last Thursday.
so for everyone who preordered online and got the phone early and tried to redeem for gear vr. when it asked for reciept what did you do? all i have is a screenshot of my order from tmobile. pretty much the email with thank you your order has been completed. that should work right?
I got my 6 free games...but don't have a VR or Netflix lol....
https://youtu.be/3Xt_sO6wEbU
HTCMDA said:
I got my 6 free games...but don't have a VR or Netflix lol....
https://youtu.be/3Xt_sO6wEbU
Click to expand...
Click to collapse
How did you get it
Sent from my SM-G930T using Tapatalk
km8j said:
How did you get it
Sent from my SM-G930T using Tapatalk
Click to expand...
Click to collapse
watch my youtube video...
I used my girlfriends gear vr, put my phone in it and set up an oculus store account...

Free Sony Bluetooth Premium Xtra Bass Headphones with XZ purchase

Check out here for the free headphones offer
https://xzheadphoneoffer.co.uk
Was given by some resellers such as carphone warehouse.
kaistledine said:
Check out here for the free headphones offer
https://xzheadphoneoffer.co.uk
Was given by some resellers such as carphone warehouse.
Click to expand...
Click to collapse
How does this work?
You put in your imei and phone number. If you're eligible you can claim the headphones.
Sent from my SGP712 using Tapatalk
You will have had to have purchased the phone from Carphone Warehouse or direct from Sony during October in the UK to qualify.
mckeowngoo said:
You will have had to have purchased the phone from Carphone Warehouse or direct from Sony during October in the UK to qualify.
Click to expand...
Click to collapse
I just purchased from EE today
vimto25 said:
I just purchased from EE today
Click to expand...
Click to collapse
Think you could figure out how to port over their EE wifi calling that would be great haha.
my contract is on EE but because it's not direct from them I cannot use wifi calling ....
Carphone never told me this however.
kaistledine said:
Think you could figure out how to port over their EE wifi calling that would be great haha.
my contract is on EE but because it's not direct from them I cannot use wifi calling ....
Carphone never told me this however.
Click to expand...
Click to collapse
All my handsets are not from EE but I'm on ee contract. Not a clue how to use it do you?
I did no u can only use it on ee phones tho
vimto25 said:
All my handsets are not from EE but I'm on ee contract. Not a clue how to use it do you?
I did no u can only use it on ee phones tho
Click to expand...
Click to collapse
If you buy direct they have their own firmware for the phone so you can follow this guide.
https://ee.co.uk/help/phones-and-de...setting-up-wifi-calling-on-the-sony-xperia-xz
Otherwise it does not even appear in the phone. Its a build in feature from them, They have some sort of partition on the phone.
kaistledine said:
If you buy direct they have their own firmware for the phone so you can follow this guide.
https://ee.co.uk/help/phones-and-de...setting-up-wifi-calling-on-the-sony-xperia-xz
Otherwise it does not even appear in the phone. Its a build in feature from them, They have some sort of partition on the phone.
Click to expand...
Click to collapse
Yeah I understand now thanks for that. I may need to try and root this 1 day the chrome browser seems to have the ee touch as home page on it is ee and there's no way to change and no way to uninstall it. That's the only thing ee I can see. I'll give this ee calling ago. I would of brought from carohonewarehouse but£40 cheaper at ee and black and silver in stock was a no brainer.
Random question, I've received these headphones and I don't seem to be able to use Google voice dialler. I hold down the play button but nothing happens. Have you been able to get it working?
mr_bramble said:
Random question, I've received these headphones and I don't seem to be able to use Google voice dialler. I hold down the play button but nothing happens. Have you been able to get it working?
Click to expand...
Click to collapse
Not sure.
I'll get mine later today so will test and find out then.
Will see if we can get this working !
I thought i'll never get mine, i've ordered phone through service's provider online shop 9.10.2016(preorder) and had to wait until 13.10.2016(all providers in my country started deliveries that day- start of event 14.10.2016-18.11.2016) since it was end of the week i've recived mine 17.10.2016. The same day i tried to register my phone with a code i was given, to my suprise it did not worked at all, i've send an email to company that organised this promotion, it took two days and my perseverance to finally make it work, i had to try diffrent combination of 2 middle letters. 19.10.2016 i fortunatly registered it and waiting had started. 7.11.2016 after all i got an email that confirmed proper registration and that they will send it in the next 30 days. Just hope i'll get it late next week or week after that. Did any of you guys got the same problem? How long it took before you recived yours headphones?
No I just popped my IMEI number in and got mine like 2/3 days after.
Was pretty simple if I'm honest.
It's probably my luck i guess, company that organizes that is greenmark, a third party not Sony's Polish branch
Finally i got mine yeasterday, sound quality is good, build quality is acceptable, they fit well and comfort of use is high
Filled in my details and it wouldn't accept me for the offer.
Sony XZ Purchased from Carphone Warehouse, member of staff mentioned the headphone offer to me during purchase but the offer website doesn't accept my IMEI so i'm out of luck
same here website says my code is invalid.
Mangtas_666 said:
same here website says my code is invalid.
Click to expand...
Click to collapse
same here. I wonder if it's a phishing website of some sort.
coleburns said:
same here. I wonder if it's a phishing website of some sort.
Click to expand...
Click to collapse
I even tried contacting them via email but it won't even accept my informations.
Mangtas_666 said:
I even tried contacting them via email but it won't even accept my informations.
Click to expand...
Click to collapse
i am struggling to see what they could be doing with IMEIs - who knows

Registration for free Gear VR

Can someone else explain time how the registration works exactly? I filled out my forms and they were approved via email. It says 6 to 8 week shipping period, but I've been hearing some people say you have to add it too your cart and actually check out? And what about tracking numbers? Can anyone confirm?
I think that's mainly when you pay for the Immersive bundle which has more stuff.
Yashraj said:
I think that's mainly when you pay for the Immersive bundle which has more stuff.
Click to expand...
Click to collapse
So if I just got the free one I shouldn't have to do anything else but wait?
Best to call the 1-800-SAMSUNG # shown in the SAMSUNG PAY app. I just did mine this morning was as able to provide my IMEI #, and pay the $99 ($107.17 after tax / shipping charges) to get the full bundle ordered. Now the wait!!
senor360 said:
Best to call the 1-800-SAMSUNG # shown in the SAMSUNG PAY app. I just did mine this morning was as able to provide my IMEI #, and pay the $99 ($107.17 after tax / shipping charges) to get the full bundle ordered. Now the wait!!
Click to expand...
Click to collapse
I check the status and this looks up and I don't understand the "new graphic goes here" thing
Graphic
Duck Quan said:
I check the status and this looks up and I don't understand the "new graphic goes here" thing
Click to expand...
Click to collapse
When I had it on my phone, it was showing a tiny tiny picture of what I believe was a phone. They're possibly updating the website to put in a correct graphics to represent the phone? Not sure.
senor360 said:
When I had it on my phone, it was showing a tiny tiny picture of what I believe was a phone. They're possibly updating the website to put in a correct graphics to represent the phone? Not sure.
Click to expand...
Click to collapse
I went to the website on my phone and put it in desktop mode and that solved the issue. My VR is just waiting to be shipped
Just wait. If it's accepted it'll come, eventually. My gift from the Note 7 took like 3 weeks or something.
Also - you'll prob use the VR twice and it'll collect dust lol
Ship time?
Duck Quan said:
I went to the website on my phone and put it in desktop mode and that solved the issue. My VR is just waiting to be shipped
Click to expand...
Click to collapse
So we are looking at a 6-8 weeks wait time, right? At least the little flyer T-Mobile gave me said that.
senor360 said:
So we are looking at a 6-8 weeks wait time, right? At least the little flyer T-Mobile gave me said that.
Click to expand...
Click to collapse
That's what the Samsung website says. I have no idea why it would take so long so I'm hoping it will come before then. I'm an impatient person so I'll probably be checking the status every day. I'll let you know if I find out anything else
How long is the free promotion available?
Free promotion
AT&Tsucks said:
How long is the free promotion available?
Click to expand...
Click to collapse
Well the $99 package is sold out from what people are saying, but the free VR headset and controller is available to claim through 5/14, but I believe it's only for those that pre-ordered. Someone correct me if I'm wrong please.
senor360 said:
Well the $99 package is sold out from what people are saying, but the free VR headset and controller is available to claim through 5/14, but I believe it's only for those that pre-ordered. Someone correct me if I'm wrong please.
Click to expand...
Click to collapse
Ok cool, and yeah it's only for those who pre-ordered which I have. I signed up for promotion but I accidentally pressed on $99 one and now I can't revert back to free one. Do you know to get free gear VR and controller?
Free Gear VR
AT&Tsucks said:
Ok cool, and yeah it's only for those who pre-ordered which I have. I signed up for promotion but I accidentally pressed on $99 one and now I can't revert back to free one. Do you know to get free gear VR and controller?
Click to expand...
Click to collapse
If you din't want the $99 bundle, then for sure call the 1-800-SAMSUNG # and explain to them what is going on and for them to correct what's needed so you can make sure you get your free VR headset at the very least. Sooner than later. With how fast these bundles sold, I'm afraid they won't have enough free headsets for those that pre-ordered.
I pre-ordered from Best Buy on 3/31. When I picked up the S8 on 4/21 the receipt from Best Buy showed the date as 4/21. I uploaded that receipt when I registered for the free gift. Anyone know if Samsung will know that the phone was pre-ordered and not simply bought on 4/21?
Has anyone submitted a receipt similar to my situation and had their registration for the free gift approved? Thank you!
microbespecialty said:
I pre-ordered from Best Buy on 3/31. When I picked up the S8 on 4/21 the receipt from Best Buy showed the date as 4/21. I uploaded that receipt when I registered for the free gift. Anyone know if Samsung will know that the phone was pre-ordered and not simply bought on 4/21?
Has anyone submitted a receipt similar to my situation and had their registration for the free gift approved? Thank you!
Click to expand...
Click to collapse
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
Is this offer open to the UK too?
Sent from my SM-G930F using Tapatalk
VinylJStar said:
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
Click to expand...
Click to collapse
You can likely print out your phone upgrade agreement from your carrier, that should show when your account was updated the day your pre order was placed. How that helps.
VinylJStar said:
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
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I pre-ordered from Best Buy and got the same message from Samsung when I uploaded the receipt they gave me with the phone. Luckily I pre-ordered online so I went to bestbuy.com, logged into my account, and clicked "Order Status" at the top of the screen. Then I clicked the order number for the purchase of my S8 and that took me to a page showing the order details, including the date that I pre-ordered. I clicked the print button on that page and it printed a full receipt with the order date and pickup date. I just uploaded that receipt so hopefully that will take care of it.
For anyone who is interested, the Order Details screen URL was www-ssl.bestbuy.com/profile/orders/order-details?orderId=<your order ID>

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