Can someone else explain time how the registration works exactly? I filled out my forms and they were approved via email. It says 6 to 8 week shipping period, but I've been hearing some people say you have to add it too your cart and actually check out? And what about tracking numbers? Can anyone confirm?
I think that's mainly when you pay for the Immersive bundle which has more stuff.
Yashraj said:
I think that's mainly when you pay for the Immersive bundle which has more stuff.
Click to expand...
Click to collapse
So if I just got the free one I shouldn't have to do anything else but wait?
Best to call the 1-800-SAMSUNG # shown in the SAMSUNG PAY app. I just did mine this morning was as able to provide my IMEI #, and pay the $99 ($107.17 after tax / shipping charges) to get the full bundle ordered. Now the wait!!
senor360 said:
Best to call the 1-800-SAMSUNG # shown in the SAMSUNG PAY app. I just did mine this morning was as able to provide my IMEI #, and pay the $99 ($107.17 after tax / shipping charges) to get the full bundle ordered. Now the wait!!
Click to expand...
Click to collapse
I check the status and this looks up and I don't understand the "new graphic goes here" thing
Graphic
Duck Quan said:
I check the status and this looks up and I don't understand the "new graphic goes here" thing
Click to expand...
Click to collapse
When I had it on my phone, it was showing a tiny tiny picture of what I believe was a phone. They're possibly updating the website to put in a correct graphics to represent the phone? Not sure.
senor360 said:
When I had it on my phone, it was showing a tiny tiny picture of what I believe was a phone. They're possibly updating the website to put in a correct graphics to represent the phone? Not sure.
Click to expand...
Click to collapse
I went to the website on my phone and put it in desktop mode and that solved the issue. My VR is just waiting to be shipped
Just wait. If it's accepted it'll come, eventually. My gift from the Note 7 took like 3 weeks or something.
Also - you'll prob use the VR twice and it'll collect dust lol
Ship time?
Duck Quan said:
I went to the website on my phone and put it in desktop mode and that solved the issue. My VR is just waiting to be shipped
Click to expand...
Click to collapse
So we are looking at a 6-8 weeks wait time, right? At least the little flyer T-Mobile gave me said that.
senor360 said:
So we are looking at a 6-8 weeks wait time, right? At least the little flyer T-Mobile gave me said that.
Click to expand...
Click to collapse
That's what the Samsung website says. I have no idea why it would take so long so I'm hoping it will come before then. I'm an impatient person so I'll probably be checking the status every day. I'll let you know if I find out anything else
How long is the free promotion available?
Free promotion
AT&Tsucks said:
How long is the free promotion available?
Click to expand...
Click to collapse
Well the $99 package is sold out from what people are saying, but the free VR headset and controller is available to claim through 5/14, but I believe it's only for those that pre-ordered. Someone correct me if I'm wrong please.
senor360 said:
Well the $99 package is sold out from what people are saying, but the free VR headset and controller is available to claim through 5/14, but I believe it's only for those that pre-ordered. Someone correct me if I'm wrong please.
Click to expand...
Click to collapse
Ok cool, and yeah it's only for those who pre-ordered which I have. I signed up for promotion but I accidentally pressed on $99 one and now I can't revert back to free one. Do you know to get free gear VR and controller?
Free Gear VR
AT&Tsucks said:
Ok cool, and yeah it's only for those who pre-ordered which I have. I signed up for promotion but I accidentally pressed on $99 one and now I can't revert back to free one. Do you know to get free gear VR and controller?
Click to expand...
Click to collapse
If you din't want the $99 bundle, then for sure call the 1-800-SAMSUNG # and explain to them what is going on and for them to correct what's needed so you can make sure you get your free VR headset at the very least. Sooner than later. With how fast these bundles sold, I'm afraid they won't have enough free headsets for those that pre-ordered.
I pre-ordered from Best Buy on 3/31. When I picked up the S8 on 4/21 the receipt from Best Buy showed the date as 4/21. I uploaded that receipt when I registered for the free gift. Anyone know if Samsung will know that the phone was pre-ordered and not simply bought on 4/21?
Has anyone submitted a receipt similar to my situation and had their registration for the free gift approved? Thank you!
microbespecialty said:
I pre-ordered from Best Buy on 3/31. When I picked up the S8 on 4/21 the receipt from Best Buy showed the date as 4/21. I uploaded that receipt when I registered for the free gift. Anyone know if Samsung will know that the phone was pre-ordered and not simply bought on 4/21?
Has anyone submitted a receipt similar to my situation and had their registration for the free gift approved? Thank you!
Click to expand...
Click to collapse
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
Is this offer open to the UK too?
Sent from my SM-G930F using Tapatalk
VinylJStar said:
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
Click to expand...
Click to collapse
You can likely print out your phone upgrade agreement from your carrier, that should show when your account was updated the day your pre order was placed. How that helps.
VinylJStar said:
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
Click to expand...
Click to collapse
I pre-ordered from Best Buy and got the same message from Samsung when I uploaded the receipt they gave me with the phone. Luckily I pre-ordered online so I went to bestbuy.com, logged into my account, and clicked "Order Status" at the top of the screen. Then I clicked the order number for the purchase of my S8 and that took me to a page showing the order details, including the date that I pre-ordered. I clicked the print button on that page and it printed a full receipt with the order date and pickup date. I just uploaded that receipt so hopefully that will take care of it.
For anyone who is interested, the Order Details screen URL was www-ssl.bestbuy.com/profile/orders/order-details?orderId=<your order ID>
Related
So, I just got a nice email from HTC telling me that "because I'm an early HTC enthusiast" I get a free HTC case and free shipping when preordering and entering the code provided in the email. Problem is, I already preordered the phone along with the flip case. Has anyone else gotten this email? Also, what would be the chances that HTC refunds me the case and shipping costs if I call them? I already called them once as my order required me to do so.
Thanks
You should always try. And if they adamantly won't let you, I suppose someone lurking the forums might love you forever for 'giving' them a free case and free shipping.
Call and say you forgot about the code and please apply it now.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
who\what number to call ?
I got the same offer emailed to me 1 minute after I pre-ordered. Let me know what you find out. I'm wondering if I need to call them to get my free shipping and case or if they'll just figure it out, because the offer email was clearly generated by the pre-order.
The code works with orders from HTC which letstalk is handling. So if you pre-ordered from your carrier than no go for the promo.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
I just called the number that was on the confirmation email. After a 10 minute hold I was told that they have had a lot of calls for this issue and are trying to figure out how to get the case in without cancelling as the hold for the full amount is already on the card. They are manually noting down orders and once Corporate tells them how to add to order they will modify and you will get an email confirming the change in order.
gtg465x said:
I got the same offer emailed to me 1 minute after I pre-ordered. Let me know what you find out. I'm wondering if I need to call them to get my free shipping and case or if they'll just figure it out, because the offer email was clearly generated by the pre-order.
Click to expand...
Click to collapse
Well, after being on hold for 25 minutes, I was told I need to cancel my order and place a new one using the coupon code. I decided not to as I don't want to risk losing my preorder that has already gone through.
miguelrodas said:
Well, after being on hold for 25 minutes, I was told I need to cancel my order and place a new one using the coupon code. I decided not to as I don't want to risk losing my preorder that has already gone through.
Click to expand...
Click to collapse
Yeah, same. I probably wouldn't use the case anyways. I like my phones naked. I might call them after I've received the phone if the case doesn't show up with it.
I emailed HTC about the fact that I had already placed my order before HTC sent out the promotion for the free case and got a response that basically said HTC Doesn't make the cases and I should contact my carrier... *sigh*
Dear
Thanks for contacting HTC Technical Support Center!
I am glad to know you are closer to get your HTC One! Getting the case would be a great way of taking care of your device. I will be more than happy to help you with this matter.
HTC does not manufacture or sell any aftermarket components, accessories, or batteries for our devices. They are manufactured and distributed by third party companies for use with HTC devices. They are sold either by the carrier that has the specific device or from a third party official reseller of HTC branded products and accessories.
My advise right now is to contact your carrier about this great promotion, they will let you know if it is possible (or not) to apply the coupon to the pre-order you made earlier today.
I look forward to providing you with any additional assistance if required.
Thanks for your continuous support of our products and services, Chris. Should you require further assistance, please do not hesitate to contact us through http://www.htc.com/us/support/email-support or call us at +1-866-449-8358 from 8 am to 1am, 7 days a week.
Thank you for being a member of our HTC community and I wish you a good day!
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Jennifer
HTC
Click to expand...
Click to collapse
I have an extra code from HTC if someone needs it... PM me, first come, first served!
Edit: GONE
If anyone else has an extra free case coupon code they don't need I would love to have it
Thanks!
I open my email and it says "All promo codes have been claimed." HTC fails again.
If anybody wants a coupon code to pre-order via shopamerica.htc.com and will use it, please send me a PM. I won't be buying from the HTC store, so I have no need for mine.
EDIT: Taken!
Called back to apply the code. Rep said they couldn't but offered to waive the overnight shipping charge. Works for me. Have a code unused if someone wants it, PM me.
OCedHrt said:
I open my email and it says "All promo codes have been claimed." HTC fails again.
Click to expand...
Click to collapse
According to this person all codes has been used up so use on given or requesting for one.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Had to cancel and re order to get the case so ended up changing from 64 to 32 GB.
Also, after placing your order make sure you click on check the order status link as soon as the confirmation email comes in. Mine showed that I had to call in for the order to proceed and this only showed after clicking on the link. Email did not mention nor a follow up email was sent to indicate customer contact is needed to proceed.
Anyone called in to get the standard shipping fee waved? My checkout won't wave the feed but gave me the free case.
avplaya said:
Anyone called in to get the standard shipping fee waved? My checkout won't wave the feed but gave me the free case.
Click to expand...
Click to collapse
I did. I had selected 2 day shipping because my code didn't supply free shipping. After 45 minutes on hold I confirmed my order and mentioned that the code didn't work for shipping. Ended up getting overnight shipping for free.
avplaya said:
Anyone called in to get the standard shipping fee waved? My checkout won't wave the feed but gave me the free case.
Click to expand...
Click to collapse
My shopping cart page shows charges for the case and the shipping? Is that how it looked to you and then when you actually checked-out the case turned out to be free, or should I already be seeing the charges removed at this point?
Is the S2 a Bluetooth only or 3g model? Will it have the speaker or not?
No its not the 3g. Spoke with a sales rep and was told it's the Bluetooth one
It's the $300 grey model only.
Was anyone successful in redeeming the gear S2 promotion? I went through the process, but got an e-mail saying I wasn't eligible with my location code...
tysen said:
Was anyone successful in redeeming the gear S2 promotion? I went through the process, but got an e-mail saying I wasn't eligible with my location code...
Click to expand...
Click to collapse
Are you located in the US?
Funny thing, my gear s2 was shipped today but my phone hasn't shipped yet. Promotion works for me.
itsjusttim said:
Funny thing, my gear s2 was shipped today but my phone hasn't shipped yet. Promotion works for me.
Click to expand...
Click to collapse
How is that even possible? You need a MAC Address to submit the promo offer.
eric150 said:
How is that even possible? You need a MAC Address to submit the promo offer.
Click to expand...
Click to collapse
See attachments.
eric150 said:
How is that even possible? You need a MAC Address to submit the promo offer.
Click to expand...
Click to collapse
My original order. I told people I'd get both at the same time.. Noone believed me. :-/
itsjusttim said:
See attachments.
Click to expand...
Click to collapse
There's only a device ID and sim ID on there don't see a mac
gfrrt said:
There's only a device ID and sim ID on there don't see a mac
Click to expand...
Click to collapse
Looks in the next column over "items"
Samsung Galaxy S7 edge 32GB in Silver Titanium
4G 4FF NFC PRE INSTALLED SIM C
Samsung Gear S2 in Dark Grey
itsjusttim said:
My original order. I told people I'd get both at the same time.. Noone believed me. :-/
Click to expand...
Click to collapse
thats because vzw made you get the data plan. The ones from Samsung will be Bluetooth
Sent from my SCH-I545 using Tapatalk
itsjusttim said:
My original order. I told people I'd get both at the same time.. Noone believed me. :-/
Click to expand...
Click to collapse
When I placed my order on vzw website it didn't give me the option to order the watch then. I was told to go to the Samsung promo site. How did you do this?
Sent from my SM-G900V using Tapatalk
arglmr said:
thats because vzw made you get the data plan. The ones from Samsung will be Bluetooth
Sent from my SCH-I545 using Tapatalk
Click to expand...
Click to collapse
Does this mean the Verizon one is 3g? I can't tell from the order but will know soon enough I suppose. Yes, I did have to get the data plan for it but with the discount I am receiving along with instantly selling this thing, I am still saving money from at&t and will pocket whatever cash I get for the watch.
jagrave said:
When I placed my order on vzw website it didn't give me the option to order the watch then. I was told to go to the Samsung promo site. How did you do this?
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
The girl on the phone did it somehow, I'm not sure to be honest.
Isubbie said:
Are you located in the US?
Click to expand...
Click to collapse
Yes, I'm located in the US. When I initially provided the information, I received an e-mail stating my Gear S2 order was in process. Then I got an e-mail stating I was ineligible, and included a link for me to try again. After filling out that page's information, I was taken to a page that said my promotion redemption was successful for the Gear VR. I called Samsung support and the person I spoke with told me that the order shows a Gear S2 will be mailed to me, and that she wasn't sure why the site showed a Gear VR instead. I guess I'll have to wait and see...
This promo is pretty much the only reason I'm picking the S7 Edge as a new phone.
eric150 said:
How is that even possible? You need a MAC Address to submit the promo offer.
Click to expand...
Click to collapse
Don't you get the IMEI on the receipt?
raduque said:
This promo is pretty much the only reason I'm picking the S7 Edge as a new phone.
Don't you get the IMEI on the receipt?
Click to expand...
Click to collapse
Yes, that's the blacked out part of the screenshot. I'm confused on what you're asking.
raduque said:
This promo is pretty much the only reason I'm picking the S7 Edge as a new phone.
Don't you get the IMEI on the receipt?
Click to expand...
Click to collapse
The IMEI and MAC are different.
itsjusttim said:
Yes, that's the blacked out part of the screenshot. I'm confused on what you're asking.
Click to expand...
Click to collapse
You're confused because I'm not actually asking a question. When I started that reply yesterday, those posts weren't there.
itsjusttim said:
Does this mean the Verizon one is 3g? I can't tell from the order but will know soon enough I suppose. Yes, I did have to get the data plan for it but with the discount I am receiving along with instantly selling this thing, I am still saving money from at&t and will pocket whatever cash I get for the watch.
The girl on the phone did it somehow, I'm not sure to be honest.
Click to expand...
Click to collapse
You won't be making any money. The Early Termination Fee is $350 and you have to pay $40 to activate. So you'll actually be losing money.
Check out here for the free headphones offer
https://xzheadphoneoffer.co.uk
Was given by some resellers such as carphone warehouse.
kaistledine said:
Check out here for the free headphones offer
https://xzheadphoneoffer.co.uk
Was given by some resellers such as carphone warehouse.
Click to expand...
Click to collapse
How does this work?
You put in your imei and phone number. If you're eligible you can claim the headphones.
Sent from my SGP712 using Tapatalk
You will have had to have purchased the phone from Carphone Warehouse or direct from Sony during October in the UK to qualify.
mckeowngoo said:
You will have had to have purchased the phone from Carphone Warehouse or direct from Sony during October in the UK to qualify.
Click to expand...
Click to collapse
I just purchased from EE today
vimto25 said:
I just purchased from EE today
Click to expand...
Click to collapse
Think you could figure out how to port over their EE wifi calling that would be great haha.
my contract is on EE but because it's not direct from them I cannot use wifi calling ....
Carphone never told me this however.
kaistledine said:
Think you could figure out how to port over their EE wifi calling that would be great haha.
my contract is on EE but because it's not direct from them I cannot use wifi calling ....
Carphone never told me this however.
Click to expand...
Click to collapse
All my handsets are not from EE but I'm on ee contract. Not a clue how to use it do you?
I did no u can only use it on ee phones tho
vimto25 said:
All my handsets are not from EE but I'm on ee contract. Not a clue how to use it do you?
I did no u can only use it on ee phones tho
Click to expand...
Click to collapse
If you buy direct they have their own firmware for the phone so you can follow this guide.
https://ee.co.uk/help/phones-and-de...setting-up-wifi-calling-on-the-sony-xperia-xz
Otherwise it does not even appear in the phone. Its a build in feature from them, They have some sort of partition on the phone.
kaistledine said:
If you buy direct they have their own firmware for the phone so you can follow this guide.
https://ee.co.uk/help/phones-and-de...setting-up-wifi-calling-on-the-sony-xperia-xz
Otherwise it does not even appear in the phone. Its a build in feature from them, They have some sort of partition on the phone.
Click to expand...
Click to collapse
Yeah I understand now thanks for that. I may need to try and root this 1 day the chrome browser seems to have the ee touch as home page on it is ee and there's no way to change and no way to uninstall it. That's the only thing ee I can see. I'll give this ee calling ago. I would of brought from carohonewarehouse but£40 cheaper at ee and black and silver in stock was a no brainer.
Random question, I've received these headphones and I don't seem to be able to use Google voice dialler. I hold down the play button but nothing happens. Have you been able to get it working?
mr_bramble said:
Random question, I've received these headphones and I don't seem to be able to use Google voice dialler. I hold down the play button but nothing happens. Have you been able to get it working?
Click to expand...
Click to collapse
Not sure.
I'll get mine later today so will test and find out then.
Will see if we can get this working !
I thought i'll never get mine, i've ordered phone through service's provider online shop 9.10.2016(preorder) and had to wait until 13.10.2016(all providers in my country started deliveries that day- start of event 14.10.2016-18.11.2016) since it was end of the week i've recived mine 17.10.2016. The same day i tried to register my phone with a code i was given, to my suprise it did not worked at all, i've send an email to company that organised this promotion, it took two days and my perseverance to finally make it work, i had to try diffrent combination of 2 middle letters. 19.10.2016 i fortunatly registered it and waiting had started. 7.11.2016 after all i got an email that confirmed proper registration and that they will send it in the next 30 days. Just hope i'll get it late next week or week after that. Did any of you guys got the same problem? How long it took before you recived yours headphones?
No I just popped my IMEI number in and got mine like 2/3 days after.
Was pretty simple if I'm honest.
It's probably my luck i guess, company that organizes that is greenmark, a third party not Sony's Polish branch
Finally i got mine yeasterday, sound quality is good, build quality is acceptable, they fit well and comfort of use is high
Filled in my details and it wouldn't accept me for the offer.
Sony XZ Purchased from Carphone Warehouse, member of staff mentioned the headphone offer to me during purchase but the offer website doesn't accept my IMEI so i'm out of luck
same here website says my code is invalid.
Mangtas_666 said:
same here website says my code is invalid.
Click to expand...
Click to collapse
same here. I wonder if it's a phishing website of some sort.
coleburns said:
same here. I wonder if it's a phishing website of some sort.
Click to expand...
Click to collapse
I even tried contacting them via email but it won't even accept my informations.
Mangtas_666 said:
I even tried contacting them via email but it won't even accept my informations.
Click to expand...
Click to collapse
i am struggling to see what they could be doing with IMEIs - who knows
So on TMobile with the free VR Headset and Controller deal, it says the entries should go on the samsung.com/us/promotions website starting on April 10th, however seems the website isnt taking them yet? Anyone seen or heard any news on this?
With them only doing what was it, 35,000 free units. Kinda wanna make sure I get my order in asap. =D
Mysticales said:
So on TMobile with the free VR Headset and Controller deal, it says the entries should go on the samsung.com/us/promotions website starting on April 10th, however seems the website isnt taking them yet? Anyone seen or heard any news on this?
With them only doing what was it, 35,000 free units. Kinda wanna make sure I get my order in asap. =D
Click to expand...
Click to collapse
You can't redeem the items until​ phone in hand
I have the phone in hand. How can I redeem?
Can you try these 4 steps? http://www.samsung.com/au/galaxy-s8-offer/
Maybe this will give us answers
sillyphillie said:
I have the phone in hand. How can I redeem?
Click to expand...
Click to collapse
Picture proof or it didnt happen. =p
Hell if you have one, Tell us all how you got it rooted.
It's not rooted. Verizon retail.
I ordered mine through Verizon and they are not delivering until the 21st...hmmm where are you located if I may ask?
jmhj said:
I ordered mine through Verizon and they are not delivering until the 21st...hmmm where are you located if I may ask?
Click to expand...
Click to collapse
See his posts on the Carrier Bands thread.
jmhj said:
I ordered mine through Verizon and they are not delivering until the 21st...hmmm where are you located if I may ask?
Click to expand...
Click to collapse
I'm a Verizon business customer that was given early access to a retail model direct from Samsung. I do alot of business with Verizon and about to do a company wide refresh. Therefore..Early access.
It's a minimum of 350,00 gifts not 35,000... So it may not be so hard to get one
I'm trying to register my devices (s8 & S8+) for the Samsung Promotions but I keep getting IMEI or Mac-Address not found... I have tmobile phones, anyone else have success in registering their phones?
Might have to wait until Friday which is technically the release date. The Lg promotions for the g6 had the same issue.
Yeah mine isn't working either. I'll wait until Friday or Saturday and try again.
Got mine done with no issues but when I hit the order button for the vr, headphones and sdcard it said my cart was empty. Called samsung via home phone and on hold for 25 minutes. She said she would straighten it out, got a call back in 15 minutes and she took my credit card information via phone, received an email stating the order went through. Asked her when she thought they would ship and she said after the 20th.
I would highly recommend doing it from the phone rather than their web site. Mine went through okay but I wanted the headphones bundle. Even though I had that selected, it processed it as vr only it looks like. Still stuck waiting for them on the phone.
wtf.. You may want to check your email. I tried and kept getting errors. I wanted to pay the extra $99. I get an email that says my submission was approved. It was approved for just the headset. On the website it wouldn't take my im/wifi mac on Samsung pay it kept saying socket errors. Somehow it went through for the just the headset. I'm on the phone now...
no issues registering for, and then ordering, the full immersion package through the Shop Samsung app. Just got the confirmation email that my order is being processed and I will get another email when it ships via 2-day air. One strange quirk, though... after I initially registered for the $99 promo option, I got an email saying that they had received my promo request and it could take up to 2 weeks to be processed, at which time I would receive another email with next steps on how to complete the order. That was yesterday. Today, I went back into the Shop Samsung app and saw the order option in the promo tab and it worked like a charm.
What are you all using for proof of purchase in the shop samsung app?
I thought this promotion was supposed to be free! What's this $99 all about?!
Sent from my XT1585 using Tapatalk
theprfct10 said:
I thought this promotion was supposed to be free! What's this $99 all about?!
Sent from my XT1585 using Tapatalk
Click to expand...
Click to collapse
$99 is for getting AKG headphone and 256GB MicroSD card which apparently have a combined retail value of $300-$400 something. Also this is in addition to the VR bundle you anyways get for free
Submitted through app, said I was under review, just checked through the website and it says approved.
Mine is worked fine. I used samsung shop app
The app says I've been approved but no where does it give me the option to buy it.
idksomuch said:
The app says I've been approved but no where does it give me the option to buy it.
Click to expand...
Click to collapse
Same
Also had success in the samsung shop app after a failed attempt on the website.
I really wish they'd do this kind of promotions in europe...
Applied 30 minutes ago, went with the upgraded package, did it on the comp, instant approval, went to click the buy button, and the page didn't load with no way to get back to it. 10 minutes later I get an email confirming the approval and a link to buy the upgraded package. Clicked the link and it added it to my cart. Interesting thing is it seems that you can order more than 1 (or at least change the quantity), only ordered 1 though so don't know if you can actually get more. Checked out and got an order confirmation. Says it's expected to ship in 2-3 days with expedited shipping.
Someone who doesn't want their vr? In Europe we get nothing
Thanks dude didn't, thing about ordering threw the app. I did the first part on the website and thought I would have to wait the two weeks for the immersive bundle. Props
Th3rdBorn said:
What are you all using for proof of purchase in the shop samsung app?
Click to expand...
Click to collapse
The pdf document from the T-Mobile site, your eip agreement.