Related
Is anyone that's a member here at XDA currently affliliated with T-mobile? I ask this because I am one of the unlucky few who did not make the cut this morning and recieve their fresh HD2... =(
Either way.. if someone here who works for T-Mobile can accurately tell me when you guys are planning to restock, it would greatly be appreciated and I'm sure other members here would like to hear this info as well.. Thanks
-Projekt
ProjektFuze said:
Is anyone that's a member here at XDA currently affliliated with T-mobile? I ask this because I am one of the unlucky few who did not make the cut this morning and recieve their fresh HD2... =(
Either way.. if someone here who works for T-Mobile can accurately tell me when you guys are planning to restock, it would greatly be appreciated and I'm sure other members here would like to hear this info as well.. Thanks
-Projekt
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order online or via telasales still instock
$149.99
http://wmdeals.com/
^ thanks for the reply.. but that wasn't what i asked for... any deal thats not available at authorized t-mobile stores is something that i'm not interested in.... besides, i have to go in a authorized store.. can't do anything online...
(I'm currently with ATT and i'm switching providers.)
I was told ever weds is when the get shipments at my local store
ProjektFuze said:
^ thanks for the reply.. but that wasn't what i asked for... any deal thats not available at authorized t-mobile stores is something that i'm not interested in.... besides, i have to go in a authorized store.. can't do anything online...
(I'm currently with ATT and i'm switching providers.)
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well you get $100-150 for switching from a carrier to tmobile.
the winmobile deal is a authorized tmobile deal, but only via phone sales at that number
I work for T-Mobile and I can tell you that even at our flagship location (where I work) we only recieved 20 units. There was very little stock in the initial shipment, I will know more on Friday when I go into work. I'll check back here and if you havent posted anything I'll let you know what I find. Obviously stock will depend on where you are but in general I would say, keep calling the stores in your area and ask to be placed on a call back sheet.
If you are switching over, I can assure you the rep you speak with WILL call you back (if s/he values their paycheck ) I know I would!
They should have a signup sheet for HD2s (We do in our store...)
I switched from ATT to T-Mobile online with no problems. Was not after any of the discounts really though so going in makes sense if thats what you want.
j23a45m said:
well you get $100-150 for switching from a carrier to tmobile.
the winmobile deal is a authorized tmobile deal, but only via phone sales at that number
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LOL it all says in small print at the bottom... "this deal is not valid at AUTHORIZED T-Mobile Dealers" LOL so yea.... not what i'm looking for.. but a big shiny "A" for effort
ProjektFuze said:
LOL it all says in small print at the bottom... "this deal is not valid at AUTHORIZED T-Mobile Dealers" LOL so yea.... not what i'm looking for.. but a big shiny "A" for effort
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does not say tmobile dealers. The quote is "offer not available at authorized T-Mobile retail stores"
when you call the number it is tmobile's telesales. well i tried to save you $50 more on the phone but i guess that failed
nah man.. don't be like that haha... i appreciate your help..i really do.. and for other members.. it might prove useful for them.. but for myself... i would like to know about going to the actual retail store.. not online.. but thanks mate
ProjektFuze said:
nah man.. don't be like that haha... i appreciate your help..i really do.. and for other members.. it might prove useful for them.. but for myself... i would like to know about going to the actual retail store.. not online.. but thanks mate
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oh well if this helps. I got my phone in store for $199.99 called the number listed and got the $50 credit honored on my account. if that helps any.
Good luck with the switch over to tmobile.
well now THAT indeed does help... i will most definitely try that (once i find a retail store that restocks their supply)... thanks a bunch
Did you check authorized dealers like Radio Shack or Walmart? Minneapolis area is sold out at T-Mo stores but radio shack still had one last night. Also if you have a new account Radio Shack said they had better deals.
Called AT&T Store in NYC for the Note 3; full price at @ $725 and they will unlock
I just called an AT&T store in Manhattan, NY and asked about the Note 3. They said they will be able to sell the phone on Oct. 4th, but will have the units for display beginning tomorrow. They also said they will sell the phone at the full price of $725 and that they will unlock it, but they will need to order the full-priced phone online, as the in-store units are all meant for the monthly plans. They will also need me to fill out a form to get some approval from AT&T for unlocking the phone.
My question is how do they unlock them? We should do whatever they do and that way it looks legit all the way through. No tripping that e-fuse from KNOX.
SgtGoldy said:
My question is how do they unlock them? We should do whatever they do and that way it looks legit all the way through. No tripping that e-fuse from KNOX.
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Of course, I don't have the answer to how they unlock it. That may be a question for some of our XDA members who work for AT&T. Any takers?
incisivekeith said:
I just called an AT&T store in Manhattan, NY and asked about the Note 3. They said they will be able to sell the phone on Oct. 4th, but will have the units for display beginning tomorrow. They also said they will sell the phone at the full price of $725 and that they will unlock it, but they will need to order the full-priced phone online, as the in-store units are all meant for the monthly plans. They will also need me to fill out a form to get some approval from AT&T for unlocking the phone.
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SgtGoldy said:
My question is how do they unlock them? We should do whatever they do and that way it looks legit all the way through. No tripping that e-fuse from KNOX.
Click to expand...
Click to collapse
incisivekeith said:
Of course, I don't have the answer to how they unlock it. That may be a question for some of our XDA members who work for AT&T. Any takers?
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I don't think they mean they will unlock the bootloader, only that they will sim-unlock the phone.
http://www.att.com/esupport/article.jsp?sid=KB414532#
Zach Alt said:
I don't think they mean they will unlock the bootloader, only that they will sim-unlock the phone.
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Mind explaining a bit more of the difference? Also, is it possible for any of these awesome devs on here to replicate?
SgtGoldy said:
Mind explaining a bit more of the difference? Also, is it possible for any of these awesome devs on here to replicate?
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Unlocked bootloader means custom roms and root and whatnot. SIM unlocked means you can use an ATT phone on T-Mobile or vice versa.
Zach Alt said:
Unlocked bootloader means custom roms and root and whatnot. SIM unlocked means you can use an ATT phone on T-Mobile or vice versa.
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Quick, simple, and clear. Thanks Zach :highfive:
SgtGoldy said:
Mind explaining a bit more of the difference? Also, is it possible for any of these awesome devs on here to replicate?
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Click to collapse
No AT&T Corporate store is going to do anything that AT&T doesn't instruct and allow them to. At least not more than once.
Here's AT&T's SIM unlock policy (from the above link).
BarryH_GEG said:
No AT&T Corporate store is going to do anything that AT&T doesn't instruct and allow them to. At least not more than once.
Here's AT&T's SIM unlock policy (from the above link).
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If you pay full price for a phone off contract they will always sim unlock it for you.
Why would you have to order the full priced one online?
drmacrofish said:
Why would you have to order the full priced one online?
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That's what I asked too, but the AT&T rep didn't have an answer. I wonder if other AT&T stores may do everything in the store.
incisivekeith said:
That's what I asked too, but the AT&T rep didn't have an answer. I wonder if other AT&T stores may do everything in the store.
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I would hope so. I went into my local one today and told them I wanted to buy one full price and he said sounds good like it wouldn't be an issue. Gave me his card and told me to call next week. I really hope I don't go in on the 4th and them have them tell me they got to order one for me and then have to wait even more. I will be sure to clarify that again next week.
This was at a corporate store by the way that I was at.
drmacrofish said:
I would hope so. I went into my local one today and told them I wanted to buy one full price and he said sounds good like it wouldn't be an issue. Gave me his card and told me to call next week. I really hope I don't go in on the 4th and them have them tell me they got to order one for me and then have to wait even more. I will be sure to clarify that again next week.
This was at a corporate store by the way that I was at.
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Or you could order one on Monday.
So this is very interesting. I had been reading on XDA that the AT&T store in Jamaica, Queens, NY, had Note 3 phones for sale, so I called them this morning and asked if they had the black Note 3 in stock. The rep said they did, after consulting his manager.
I was a little shocked to hear they had phones in stock for sale, so I asked again if he meant Note 3. He said he meant Note 3, too. Then I asked him how much it would cost me to purchase the phone at the full price and he said it would be $725, after consulting again with the manager. I said I would drop by to buy the phone and hung up.
I had a couple of other questions, so i called again a few moments later, and confirmed again that they had Note 3 in stock for sale.
So, having confirmed so many times they had the phone in stock, I made a 50-min trip to their store, and ask for the rep I spoke with. The rep met me and then asked me to wait while he would get the phone. I heard him talking to a couple of colleagues of his and I kinda knew what was coming. They were saying something from which I concluded the phone was not in stock.
The rep came to me and said they didn't have the phone. I was PISSED! I told him that i asked and confirmed so many times if they had the phone and he said they did. The rep said he had asked his manager and the manager had said they did have the phone, so he told me they had the phone.
I spoke with the manager, and he said he was sorry as there was a misunderstanding. This pissed me off more. They specifically told me the price of the full-price Note 3 was $725 on the phone, so where the freak was the chance of mixing that phone with the Note 2 or any misunderstanding? I am normally very tolerant, but this just made me mad.
The dummy manager screwed it all up, and even when apologizing, he was very dismissive, saying they don't have the phone and will let me know when it arrives. I wanted to say, " You moron, I came to this store because you were selling it today. If I wanted to wait, I could have bought from where I live instead of making a long trip to this store." But, I didn't say that, completely. I said it without the "moron" part. It took them additional five minutes to look in their system to tell me it was going to be available for sale on Oct. 4th.
The funny part was another rep was telling two women they had the Note 3 for sale while I was standing there, after being told they didn't have the Note 3. So that rep went and asked someone and came back and told the women they didn't have the phone for sale. How incompetent these reps are at that store!
Other XDA members, who work at AT&T, this post is not directed toward you. I am just sharing my experience and frustration at the misinformation from and incompetence of the store reps of the Jamaica corporate AT&T store and the dummy manager.
I checked out the display unit of Note 3 at that store, and I have to say, I wasn't very impressed, in comparison to the Note 1. The display unit's baseband version wasn't N9005, but N900auc something.
I've dealt with a lot of dummy employees and managers at the At&t stores and t-mobile in the past so I know your pain. They most likely have the phone in stock but aren't allowed to sell it till the 4th of Oct.
Sent from my GT-N7105 using xda app-developers app
Zach Alt said:
If you pay full price for a phone off contract they will always sim unlock it for you.
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Click to collapse
If you get a T-Mobile phone and have them unlock it it will be bootloader AND sim unlocked. This locked bootloader garbage makes me want to drop AT&T.
so this is only sim unlocked ? bootloader will still be locked ?
markysd said:
so this is only sim unlocked ? bootloader will still be locked ?
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That is correct.
pretty sure u can get it unlocked on Ebay for cheaper.. Just like u can with iphones.. for a few bucks
HTC has a program called Champions for employees of carrier retail stores. They are offering them a M9 at $299 off contract. Furthermore if they buy a M9 from the discount program they can trade it in for the next One at no extra charge with their "One for Life" program. I posted the screen shot from the email on my G+ page: https://plus.google.com/+PatrickHill/posts/Mr462GhpLbw
So if you work in a carrier store go sign up for Champions and get your M9 for only $299
is this us only?
My store wasn't listed, but it's a small mom and pop shop that IS an authorized T-Mo dealer. Hope I'm able to be considered and that it isn't closed to only those who work at the retail stores.
I wish I was working at a carrier retail store. Ugh maybe next time... Wondering if a friend who works there can do the favor for none workers?
These deals are generally restricted to corporate retail stores by the phone manufacturers as they do actually verify that you're eligible before allowing you to make the purchase. Could be different for this deal but I'm assuming it's not.
I am a member of HTC champions. there is a strict verification policy to ensure that you are a corporate retailer employee. The community is meant to help dealers learn about HTC and interact with other corporate employees.
Is it a U.S. only offering?
Dog-G said:
Is it a U.S. only offering?
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yup
I wonder if this is offered through Best Buy Mobile ))
mccorkendale said:
I wonder if this is offered through Best Buy Mobile ))
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Yes it is and I already ordered mine as a Best Buy Mobile employee.
max53389 said:
Yes it is and I already ordered mine as a Best Buy Mobile employee.
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Did you use your work email if you have one? Just wanted to make sure cuz I just used my personal email to sign up but I dont know if they use the corporate email to verify or anything (I have one if they need it). And would you mind saying how long it took for you to get verified?
I went to the Montclair, New Jersey HTC event on 4-9 to pick up mine.
I should really get a part time job at a store so I can get these kind of perks. I sell enough phones usually just by talking to people about phones and helping them decide then some of these sales reps I usually school any of the young sales reps that try to help me when I'm in a store.. I actually cut into one guy's sale at AT&T because he was telling this customer sh** that just was false and set him straight real fast.. haha
Are we sure this is US only? I really hope not. I'm Canadian and my store was listed when I signed up... It even allows Canadian addresses (listing provinces and allowing postal codes, etc). I'd be deeply disappointed if we're left out of this. Does anyone know?
kusso92 said:
Did you use your work email if you have one? Just wanted to make sure cuz I just used my personal email to sign up but I dont know if they use the corporate email to verify or anything (I have one if they need it). And would you mind saying how long it took for you to get verified?
Click to expand...
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Sorry for the long response time.
I pretty sure that you have to set it up through your work email. You just find your store in the list and I think you also get verified with your work email.
I'm not too sure how long it took to verify but on the discount page it mentioned that if you recently created an account, it could take up to 2-3 days to process if you just started as it's a different website that you buy from and separate from HTC Champions.
I set up HTC champions well over a year ago and kind of fuzzy on the exact details but use your work email for everything HTC and you will be fine.
Edit: Found this on the promo page
Please allow for up to 48 hours if you are newly registered to Champions.
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So that's the time you might have to wait and I honestly don't see this selling out quickly as it's not a very popular phone.
Did anybody get a shipping notification?
samven582 said:
Did anybody get a shipping notification?
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Judging by the content of your post history and your impatience I would bet you're someone who doesn't work at a carrier store, who got into Champions, got an order in and are now waiting to see if they will actually ship it or if you will get busted and it be cancelled... If that's not the case I apologize but if that is the case (which I would think someone who worked at a carrier store would be more knowledgeable than the content and questions you've asked in your posts.. for example.. asking if the GS5's all had yellow screens or if it was just yours.. if you had worked in a carrier store you could have compared it to many others in stock or that you sold) then I hope you do get busted and the order doesn't ship. I didn't post this for people to take advantage.. I posted it for legit carrier employees who might not even know about the program... Again.. If I'm wrong I apologize.
graffixnyc said:
Judging by the content of your post history and your impatience I would bet you're someone who doesn't work at a carrier store, who got into Champions, got an order in and are now waiting to see if they will actually ship it or if you will get busted and it be cancelled... If that's not the case I apologize but if that is the case (which I would think someone who worked at a carrier store would be more knowledgeable than the content and questions you've asked in your posts.. for example.. asking if the GS5's all had yellow screens or if it was just yours.. if you had worked in a carrier store you could have compared it to many others in stock or that you sold) then I hope you do get busted and the order doesn't ship. I didn't post this for people to take advantage.. I posted it for legit carrier employees who might not even know about the program... Again.. If I'm wrong I apologize.
Click to expand...
Click to collapse
Judging by the content of your post history and your impatience I would bet you're someone who doesn't work at a carrier store, who got into Champions, got an order in and are now waiting to see if they will actually ship it or if you will get busted and it be cancelled... If that's not the case I apologize but if that is the case (which I would think someone who worked at a carrier store would be more knowledgeable than the content and questions you've asked in your posts
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Click to collapse
Bad day at work? Or you had a case of the Mondays? What ever it maybe and judging for your post and tone it looks like you're taking out your frustion on me. If you have a problem with I said you should PM me instead of trying to publicly humiliating me on XDA.
Now the reason why I ask is because I know someone who works at a ATT and was able to convice him to order one for me since he is part of HTC champion. Since you made this thread for people who work in retail carrier stores, I figured I would ask
for example.. asking if the GS5's all had yellow screens or if it was just yours..
Click to expand...
Click to collapse
Going through your post history you answered a similar question on how your HTC m9 screen was "green" and it was the resullt of glue? How did you know this? What is your evidence?
samven582 said:
Did anybody get a shipping notification?
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Click to collapse
Ordered mine yesterday morning... got a shipping notification last night .
Bought a M9 from a ATT employee today. $495. Great deal. Since they make a $200 profit
Sent from my SAMSUNG-SM-G925A using XDA Free mobile app
Is the S2 a Bluetooth only or 3g model? Will it have the speaker or not?
No its not the 3g. Spoke with a sales rep and was told it's the Bluetooth one
It's the $300 grey model only.
Was anyone successful in redeeming the gear S2 promotion? I went through the process, but got an e-mail saying I wasn't eligible with my location code...
tysen said:
Was anyone successful in redeeming the gear S2 promotion? I went through the process, but got an e-mail saying I wasn't eligible with my location code...
Click to expand...
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Are you located in the US?
Funny thing, my gear s2 was shipped today but my phone hasn't shipped yet. Promotion works for me.
itsjusttim said:
Funny thing, my gear s2 was shipped today but my phone hasn't shipped yet. Promotion works for me.
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How is that even possible? You need a MAC Address to submit the promo offer.
eric150 said:
How is that even possible? You need a MAC Address to submit the promo offer.
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See attachments.
eric150 said:
How is that even possible? You need a MAC Address to submit the promo offer.
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My original order. I told people I'd get both at the same time.. Noone believed me. :-/
itsjusttim said:
See attachments.
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There's only a device ID and sim ID on there don't see a mac
gfrrt said:
There's only a device ID and sim ID on there don't see a mac
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Looks in the next column over "items"
Samsung Galaxy S7 edge 32GB in Silver Titanium
4G 4FF NFC PRE INSTALLED SIM C
Samsung Gear S2 in Dark Grey
itsjusttim said:
My original order. I told people I'd get both at the same time.. Noone believed me. :-/
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thats because vzw made you get the data plan. The ones from Samsung will be Bluetooth
Sent from my SCH-I545 using Tapatalk
itsjusttim said:
My original order. I told people I'd get both at the same time.. Noone believed me. :-/
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When I placed my order on vzw website it didn't give me the option to order the watch then. I was told to go to the Samsung promo site. How did you do this?
Sent from my SM-G900V using Tapatalk
arglmr said:
thats because vzw made you get the data plan. The ones from Samsung will be Bluetooth
Sent from my SCH-I545 using Tapatalk
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Does this mean the Verizon one is 3g? I can't tell from the order but will know soon enough I suppose. Yes, I did have to get the data plan for it but with the discount I am receiving along with instantly selling this thing, I am still saving money from at&t and will pocket whatever cash I get for the watch.
jagrave said:
When I placed my order on vzw website it didn't give me the option to order the watch then. I was told to go to the Samsung promo site. How did you do this?
Sent from my SM-G900V using Tapatalk
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The girl on the phone did it somehow, I'm not sure to be honest.
Isubbie said:
Are you located in the US?
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Yes, I'm located in the US. When I initially provided the information, I received an e-mail stating my Gear S2 order was in process. Then I got an e-mail stating I was ineligible, and included a link for me to try again. After filling out that page's information, I was taken to a page that said my promotion redemption was successful for the Gear VR. I called Samsung support and the person I spoke with told me that the order shows a Gear S2 will be mailed to me, and that she wasn't sure why the site showed a Gear VR instead. I guess I'll have to wait and see...
This promo is pretty much the only reason I'm picking the S7 Edge as a new phone.
eric150 said:
How is that even possible? You need a MAC Address to submit the promo offer.
Click to expand...
Click to collapse
Don't you get the IMEI on the receipt?
raduque said:
This promo is pretty much the only reason I'm picking the S7 Edge as a new phone.
Don't you get the IMEI on the receipt?
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Yes, that's the blacked out part of the screenshot. I'm confused on what you're asking.
raduque said:
This promo is pretty much the only reason I'm picking the S7 Edge as a new phone.
Don't you get the IMEI on the receipt?
Click to expand...
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The IMEI and MAC are different.
itsjusttim said:
Yes, that's the blacked out part of the screenshot. I'm confused on what you're asking.
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Click to collapse
You're confused because I'm not actually asking a question. When I started that reply yesterday, those posts weren't there.
itsjusttim said:
Does this mean the Verizon one is 3g? I can't tell from the order but will know soon enough I suppose. Yes, I did have to get the data plan for it but with the discount I am receiving along with instantly selling this thing, I am still saving money from at&t and will pocket whatever cash I get for the watch.
The girl on the phone did it somehow, I'm not sure to be honest.
Click to expand...
Click to collapse
You won't be making any money. The Early Termination Fee is $350 and you have to pay $40 to activate. So you'll actually be losing money.
Can someone else explain time how the registration works exactly? I filled out my forms and they were approved via email. It says 6 to 8 week shipping period, but I've been hearing some people say you have to add it too your cart and actually check out? And what about tracking numbers? Can anyone confirm?
I think that's mainly when you pay for the Immersive bundle which has more stuff.
Yashraj said:
I think that's mainly when you pay for the Immersive bundle which has more stuff.
Click to expand...
Click to collapse
So if I just got the free one I shouldn't have to do anything else but wait?
Best to call the 1-800-SAMSUNG # shown in the SAMSUNG PAY app. I just did mine this morning was as able to provide my IMEI #, and pay the $99 ($107.17 after tax / shipping charges) to get the full bundle ordered. Now the wait!!
senor360 said:
Best to call the 1-800-SAMSUNG # shown in the SAMSUNG PAY app. I just did mine this morning was as able to provide my IMEI #, and pay the $99 ($107.17 after tax / shipping charges) to get the full bundle ordered. Now the wait!!
Click to expand...
Click to collapse
I check the status and this looks up and I don't understand the "new graphic goes here" thing
Graphic
Duck Quan said:
I check the status and this looks up and I don't understand the "new graphic goes here" thing
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When I had it on my phone, it was showing a tiny tiny picture of what I believe was a phone. They're possibly updating the website to put in a correct graphics to represent the phone? Not sure.
senor360 said:
When I had it on my phone, it was showing a tiny tiny picture of what I believe was a phone. They're possibly updating the website to put in a correct graphics to represent the phone? Not sure.
Click to expand...
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I went to the website on my phone and put it in desktop mode and that solved the issue. My VR is just waiting to be shipped
Just wait. If it's accepted it'll come, eventually. My gift from the Note 7 took like 3 weeks or something.
Also - you'll prob use the VR twice and it'll collect dust lol
Ship time?
Duck Quan said:
I went to the website on my phone and put it in desktop mode and that solved the issue. My VR is just waiting to be shipped
Click to expand...
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So we are looking at a 6-8 weeks wait time, right? At least the little flyer T-Mobile gave me said that.
senor360 said:
So we are looking at a 6-8 weeks wait time, right? At least the little flyer T-Mobile gave me said that.
Click to expand...
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That's what the Samsung website says. I have no idea why it would take so long so I'm hoping it will come before then. I'm an impatient person so I'll probably be checking the status every day. I'll let you know if I find out anything else
How long is the free promotion available?
Free promotion
AT&Tsucks said:
How long is the free promotion available?
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Well the $99 package is sold out from what people are saying, but the free VR headset and controller is available to claim through 5/14, but I believe it's only for those that pre-ordered. Someone correct me if I'm wrong please.
senor360 said:
Well the $99 package is sold out from what people are saying, but the free VR headset and controller is available to claim through 5/14, but I believe it's only for those that pre-ordered. Someone correct me if I'm wrong please.
Click to expand...
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Ok cool, and yeah it's only for those who pre-ordered which I have. I signed up for promotion but I accidentally pressed on $99 one and now I can't revert back to free one. Do you know to get free gear VR and controller?
Free Gear VR
AT&Tsucks said:
Ok cool, and yeah it's only for those who pre-ordered which I have. I signed up for promotion but I accidentally pressed on $99 one and now I can't revert back to free one. Do you know to get free gear VR and controller?
Click to expand...
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If you din't want the $99 bundle, then for sure call the 1-800-SAMSUNG # and explain to them what is going on and for them to correct what's needed so you can make sure you get your free VR headset at the very least. Sooner than later. With how fast these bundles sold, I'm afraid they won't have enough free headsets for those that pre-ordered.
I pre-ordered from Best Buy on 3/31. When I picked up the S8 on 4/21 the receipt from Best Buy showed the date as 4/21. I uploaded that receipt when I registered for the free gift. Anyone know if Samsung will know that the phone was pre-ordered and not simply bought on 4/21?
Has anyone submitted a receipt similar to my situation and had their registration for the free gift approved? Thank you!
microbespecialty said:
I pre-ordered from Best Buy on 3/31. When I picked up the S8 on 4/21 the receipt from Best Buy showed the date as 4/21. I uploaded that receipt when I registered for the free gift. Anyone know if Samsung will know that the phone was pre-ordered and not simply bought on 4/21?
Has anyone submitted a receipt similar to my situation and had their registration for the free gift approved? Thank you!
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Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
Is this offer open to the UK too?
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VinylJStar said:
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
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You can likely print out your phone upgrade agreement from your carrier, that should show when your account was updated the day your pre order was placed. How that helps.
VinylJStar said:
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
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I pre-ordered from Best Buy and got the same message from Samsung when I uploaded the receipt they gave me with the phone. Luckily I pre-ordered online so I went to bestbuy.com, logged into my account, and clicked "Order Status" at the top of the screen. Then I clicked the order number for the purchase of my S8 and that took me to a page showing the order details, including the date that I pre-ordered. I clicked the print button on that page and it printed a full receipt with the order date and pickup date. I just uploaded that receipt so hopefully that will take care of it.
For anyone who is interested, the Order Details screen URL was www-ssl.bestbuy.com/profile/orders/order-details?orderId=<your order ID>