Free case and shipping from HTC - One (M7) General

So, I just got a nice email from HTC telling me that "because I'm an early HTC enthusiast" I get a free HTC case and free shipping when preordering and entering the code provided in the email. Problem is, I already preordered the phone along with the flip case. Has anyone else gotten this email? Also, what would be the chances that HTC refunds me the case and shipping costs if I call them? I already called them once as my order required me to do so.
Thanks

You should always try. And if they adamantly won't let you, I suppose someone lurking the forums might love you forever for 'giving' them a free case and free shipping.

Call and say you forgot about the code and please apply it now.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

who\what number to call ?

I got the same offer emailed to me 1 minute after I pre-ordered. Let me know what you find out. I'm wondering if I need to call them to get my free shipping and case or if they'll just figure it out, because the offer email was clearly generated by the pre-order.

The code works with orders from HTC which letstalk is handling. So if you pre-ordered from your carrier than no go for the promo.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

I just called the number that was on the confirmation email. After a 10 minute hold I was told that they have had a lot of calls for this issue and are trying to figure out how to get the case in without cancelling as the hold for the full amount is already on the card. They are manually noting down orders and once Corporate tells them how to add to order they will modify and you will get an email confirming the change in order.

gtg465x said:
I got the same offer emailed to me 1 minute after I pre-ordered. Let me know what you find out. I'm wondering if I need to call them to get my free shipping and case or if they'll just figure it out, because the offer email was clearly generated by the pre-order.
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Well, after being on hold for 25 minutes, I was told I need to cancel my order and place a new one using the coupon code. I decided not to as I don't want to risk losing my preorder that has already gone through.

miguelrodas said:
Well, after being on hold for 25 minutes, I was told I need to cancel my order and place a new one using the coupon code. I decided not to as I don't want to risk losing my preorder that has already gone through.
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Yeah, same. I probably wouldn't use the case anyways. I like my phones naked. I might call them after I've received the phone if the case doesn't show up with it.

I emailed HTC about the fact that I had already placed my order before HTC sent out the promotion for the free case and got a response that basically said HTC Doesn't make the cases and I should contact my carrier... *sigh*
Dear
Thanks for contacting HTC Technical Support Center!
I am glad to know you are closer to get your HTC One! Getting the case would be a great way of taking care of your device. I will be more than happy to help you with this matter.
HTC does not manufacture or sell any aftermarket components, accessories, or batteries for our devices. They are manufactured and distributed by third party companies for use with HTC devices. They are sold either by the carrier that has the specific device or from a third party official reseller of HTC branded products and accessories.
My advise right now is to contact your carrier about this great promotion, they will let you know if it is possible (or not) to apply the coupon to the pre-order you made earlier today.
I look forward to providing you with any additional assistance if required.
Thanks for your continuous support of our products and services, Chris. Should you require further assistance, please do not hesitate to contact us through http://www.htc.com/us/support/email-support or call us at +1-866-449-8358 from 8 am to 1am, 7 days a week.
Thank you for being a member of our HTC community and I wish you a good day!
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Jennifer
HTC
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Click to collapse

I have an extra code from HTC if someone needs it... PM me, first come, first served!
Edit: GONE

If anyone else has an extra free case coupon code they don't need I would love to have it
Thanks!

I open my email and it says "All promo codes have been claimed." HTC fails again.

If anybody wants a coupon code to pre-order via shopamerica.htc.com and will use it, please send me a PM. I won't be buying from the HTC store, so I have no need for mine.
EDIT: Taken!

Called back to apply the code. Rep said they couldn't but offered to waive the overnight shipping charge. Works for me. Have a code unused if someone wants it, PM me.

OCedHrt said:
I open my email and it says "All promo codes have been claimed." HTC fails again.
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According to this person all codes has been used up so use on given or requesting for one.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Had to cancel and re order to get the case so ended up changing from 64 to 32 GB.
Also, after placing your order make sure you click on check the order status link as soon as the confirmation email comes in. Mine showed that I had to call in for the order to proceed and this only showed after clicking on the link. Email did not mention nor a follow up email was sent to indicate customer contact is needed to proceed.

Anyone called in to get the standard shipping fee waved? My checkout won't wave the feed but gave me the free case.

avplaya said:
Anyone called in to get the standard shipping fee waved? My checkout won't wave the feed but gave me the free case.
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I did. I had selected 2 day shipping because my code didn't supply free shipping. After 45 minutes on hold I confirmed my order and mentioned that the code didn't work for shipping. Ended up getting overnight shipping for free.

avplaya said:
Anyone called in to get the standard shipping fee waved? My checkout won't wave the feed but gave me the free case.
Click to expand...
Click to collapse
My shopping cart page shows charges for the case and the shipping? Is that how it looked to you and then when you actually checked-out the case turned out to be free, or should I already be seeing the charges removed at this point?

Related

assuredoffer.com

hi anyone purchased from them before? they are based on beijing china
i wanted to get a photon from them, its going for $241.
seems too good to be true, done some googling on them with "assuredoffer.com scam fraud" and nothing is coming up.
im chatting with their rep online and she assures be they are legit
they do have paypal options etc,
i just wanna come here 1st before i click the purchase button
thanks
See if there are reviews it does seem to good to be true
Sent from my PC36100 using XDA Premium App
i know i originally wanted the photon but the sgs2 looks to be even cheaper.
thing is i cant find anything about them, anywhere
here's a transcript with the chat lady
Welcome!
If you have any opinion or suggestion to our product or service, please feel free to contact us online at any moment! We will give you a detailed answer.
Amy 12:29:42
Hello, Can I help you?
I 12:30:00
uhh i was interested in the motorola photon 4g
I 12:30:09
i've never heard of you guys
Amy 12:30:22
hi
Amy 12:30:22
ok
Amy 12:30:22
have you ordered
I 12:30:27
nope
Amy 12:30:30
we are in beijing China,we ship items to all over the world
Amy 12:30:40
you can order by clicking 'add to cart'to order the items you want,after you order , you will get an order number ,and we will send you the order email.
Amy 12:30:40
we are legal company and our business is legitimate
Amy 12:30:40
you can shop with confidence in our site
I 12:31:07
hmmm, so the phone i wanted to get is a sprint phone
I 12:31:18
what are your shipping fees
Amy 12:31:32
yes
Amy 12:31:32
the shipping cost for one phone is 40 $
I 12:31:45
on top of its regular price?
I 12:32:00
ok
Amy 12:32:13
that is the regular shipping cost
I 12:32:43
ok got you, do have an estimate of how fast the shipping would be
Amy 12:32:44
Looking forward cooperation with you.
I 12:32:53
lets say ups
Amy 12:33:10
3-5 days for you to get
I 12:33:20
ok thanks alot
Amy 12:33:24
we can also offer you overnight shipping
I 12:33:33
ok good
Amy 12:33:36
you can get your order in one day
Amy 12:34:03
my pleasure
I 12:34:36
one last thing, the phone does come with a clean esn so that i can activate it on sprint right away right?
I 12:34:47
this is a new phone right?
Amy 12:35:17
it is new phone
Amy 12:35:17
with clean esn
Amy 12:35:29
you can rest assured
Amy 12:35:43
we never sell used items or fake ones
I 12:35:55
good because i was worried about that
I 12:36:16
is your customer service 24 hrs incase i have more questions
Amy 12:36:18
i understand
Amy 12:36:39
place the order by clicking 'add to cart' to begin with.
Amy 12:36:39
after you order , you will get an order number ,and we will send you the order email.
Amy 12:36:52
about 7 hours later we will be off work and gonna handle shpping for customers who order today
I 12:36:54
what about a ups tracking number
Amy 12:37:13
we will email you the tracking number at the same day you pay for your order,
I 12:38:34
are u going to remain on the line while i go ahead and order?
Amy 12:38:59
yes
Amy 12:38:59
we wil be online
I 12:39:36
ohhh another thing how do i get into VIP
Amy 12:40:02
for only one item you order,we can offer member price,
for more than one item you order on our site,you will get vip price for each item and some discount in the shipping
Amy 12:40:02
i will leave for a while
Amy 12:40:02
brb
I 12:40:22
ok
Amy 12:44:49
hi
I 12:44:56
hi
I 12:47:38
so i was reading abut your company online, says your a scam company
Amy 12:48:56
WE ARE LEGAL COMPANY
I 12:49:18
heres a link, look at the last response on the page
I 12:49:53
http://www.fraudwatchers.org/forums/showthread.php?p=141903
Amy 12:53:38
every one has the right to talk on the internet ,so No one is safe from slander.
Amy 12:53:39
WE ARE LEGAL COMPANY
Amy 12:53:54
AND OUR BUSINESS IS LEGITIMATE
I 12:54:34
ok so if for any reason i want to return it, or dont get my product how will i get a refund?
Amy 12:55:02
through the same way you pay to us
I 12:55:25
not to be skeptical but i've dealt with a lot of chinese companies and all of them have be trouble
I 12:56:25
ok im gonna ask some more people before i purchase it just to make sure
Amy 12:56:48
ok
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I wouldn't do it as iv been to China there are thousands of shops there that are a legal company blah blah blah they will say anything to get a buck out of Americans. Id look on eBay or in the mp here before ordering from any company based in China unless it was strait from the manufacture . But that's just me..
Sent from my PC36100 using xda premium
^ thanks bro
Sent from my PC36100 using xda premium
Looks like a scam to me.....I could put together a better and more believable website in 15 minutes. Plus, with $40 bucks for shipping, it's not even that great of a deal, especially for something that might be a scam.
The online chat person said "brb"?
Sounds unprofessional to me...
Don't do it. Its worth any extra money, IMO, to deal with a reputable and legitimate business.
~ I'm a fungi
These people spam craigslist with endless listings. There are numerous sites where people say they were scammed by them -- things like "they said to send $200 more because it was held in customs", and then they were taken for the purchase price plus the additional money. I have no first hand knowledge, but generally if people take the trouble to go to a scam report site and list them, they must have been taken and mad. I would avoid this one.

Sign up for Serve by AmEx and get 10$ free

I don't know if this is allowed, so if It's not mod please remove.
American Express is currently running a promotion to attract more customers to their Serve service.
Serve is essentially American Express' version of PayPal. It's becoming popular fairly rapidly especially here on the XDA marketplace.
If you sign up before March 31st you get 10$ just for signing up. They'll send you a card in the mail which you can use at any location that accepts American Express cards.
You can sign up at http://www.serve.com/
You can also PM me your e-mail if you wanted to be really nice and let me get a referral commission
Just saying, anyone 18+ in the US should sign up for this. It's a FREE 10 bucks no strings attatched.
They asked me to send them copies of my social security and other documents so I just left it alone
When did they ask that?
I signed up and the most info they asked was last 4 digits of SSN.
Besides, its not like this is some shady company, its amex! Possibly the best card company in the US
thatbigmoose said:
When did they ask that?
I signed up and the most info they asked was last 4 digits of SSN.
Besides, its not like this is some shady company, its amex! Possibly the best card company in the US
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through an email they were saying they needed it to confirm it. Btw did you get your ten dollars?
I did this a while back, there's already a thread in this section about this. I can confirm it works though
Sent from my Sensation using Tapatalk
adolfo778 said:
through an email they were saying they needed it to confirm it. Btw did you get your ten dollars?
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You don't get it until you recieve the card in the mail and confirm it with the card #. I think mine just confirmed and went through just like that.. no other confirmations needed, says to watch the mail for my card.
jiggaman508 said:
I did this a while back, there's already a thread in this section about this. I can confirm it works though
Sent from my Sensation using Tapatalk
Click to expand...
Click to collapse
Oh there is? When I was creating the thread it didn't pop up in the suggestion thing :/.

HTC Champions is offering carrier employees a m9 at $299 off contract

HTC has a program called Champions for employees of carrier retail stores. They are offering them a M9 at $299 off contract. Furthermore if they buy a M9 from the discount program they can trade it in for the next One at no extra charge with their "One for Life" program. I posted the screen shot from the email on my G+ page: https://plus.google.com/+PatrickHill/posts/Mr462GhpLbw
So if you work in a carrier store go sign up for Champions and get your M9 for only $299
is this us only?
My store wasn't listed, but it's a small mom and pop shop that IS an authorized T-Mo dealer. Hope I'm able to be considered and that it isn't closed to only those who work at the retail stores.
I wish I was working at a carrier retail store. Ugh maybe next time... Wondering if a friend who works there can do the favor for none workers?
These deals are generally restricted to corporate retail stores by the phone manufacturers as they do actually verify that you're eligible before allowing you to make the purchase. Could be different for this deal but I'm assuming it's not.
I am a member of HTC champions. there is a strict verification policy to ensure that you are a corporate retailer employee. The community is meant to help dealers learn about HTC and interact with other corporate employees.
Is it a U.S. only offering?
Dog-G said:
Is it a U.S. only offering?
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yup
I wonder if this is offered through Best Buy Mobile ))
mccorkendale said:
I wonder if this is offered through Best Buy Mobile ))
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Yes it is and I already ordered mine as a Best Buy Mobile employee.
max53389 said:
Yes it is and I already ordered mine as a Best Buy Mobile employee.
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Did you use your work email if you have one? Just wanted to make sure cuz I just used my personal email to sign up but I dont know if they use the corporate email to verify or anything (I have one if they need it). And would you mind saying how long it took for you to get verified?
I went to the Montclair, New Jersey HTC event on 4-9 to pick up mine.
I should really get a part time job at a store so I can get these kind of perks. I sell enough phones usually just by talking to people about phones and helping them decide then some of these sales reps I usually school any of the young sales reps that try to help me when I'm in a store.. I actually cut into one guy's sale at AT&T because he was telling this customer sh** that just was false and set him straight real fast.. haha
Are we sure this is US only? I really hope not. I'm Canadian and my store was listed when I signed up... It even allows Canadian addresses (listing provinces and allowing postal codes, etc). I'd be deeply disappointed if we're left out of this. Does anyone know?
kusso92 said:
Did you use your work email if you have one? Just wanted to make sure cuz I just used my personal email to sign up but I dont know if they use the corporate email to verify or anything (I have one if they need it). And would you mind saying how long it took for you to get verified?
Click to expand...
Click to collapse
Sorry for the long response time.
I pretty sure that you have to set it up through your work email. You just find your store in the list and I think you also get verified with your work email.
I'm not too sure how long it took to verify but on the discount page it mentioned that if you recently created an account, it could take up to 2-3 days to process if you just started as it's a different website that you buy from and separate from HTC Champions.
I set up HTC champions well over a year ago and kind of fuzzy on the exact details but use your work email for everything HTC and you will be fine.
Edit: Found this on the promo page
Please allow for up to 48 hours if you are newly registered to Champions.
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So that's the time you might have to wait and I honestly don't see this selling out quickly as it's not a very popular phone.
Did anybody get a shipping notification?
samven582 said:
Did anybody get a shipping notification?
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Judging by the content of your post history and your impatience I would bet you're someone who doesn't work at a carrier store, who got into Champions, got an order in and are now waiting to see if they will actually ship it or if you will get busted and it be cancelled... If that's not the case I apologize but if that is the case (which I would think someone who worked at a carrier store would be more knowledgeable than the content and questions you've asked in your posts.. for example.. asking if the GS5's all had yellow screens or if it was just yours.. if you had worked in a carrier store you could have compared it to many others in stock or that you sold) then I hope you do get busted and the order doesn't ship. I didn't post this for people to take advantage.. I posted it for legit carrier employees who might not even know about the program... Again.. If I'm wrong I apologize.
graffixnyc said:
Judging by the content of your post history and your impatience I would bet you're someone who doesn't work at a carrier store, who got into Champions, got an order in and are now waiting to see if they will actually ship it or if you will get busted and it be cancelled... If that's not the case I apologize but if that is the case (which I would think someone who worked at a carrier store would be more knowledgeable than the content and questions you've asked in your posts.. for example.. asking if the GS5's all had yellow screens or if it was just yours.. if you had worked in a carrier store you could have compared it to many others in stock or that you sold) then I hope you do get busted and the order doesn't ship. I didn't post this for people to take advantage.. I posted it for legit carrier employees who might not even know about the program... Again.. If I'm wrong I apologize.
Click to expand...
Click to collapse
Judging by the content of your post history and your impatience I would bet you're someone who doesn't work at a carrier store, who got into Champions, got an order in and are now waiting to see if they will actually ship it or if you will get busted and it be cancelled... If that's not the case I apologize but if that is the case (which I would think someone who worked at a carrier store would be more knowledgeable than the content and questions you've asked in your posts
Click to expand...
Click to collapse
Bad day at work? Or you had a case of the Mondays? What ever it maybe and judging for your post and tone it looks like you're taking out your frustion on me. If you have a problem with I said you should PM me instead of trying to publicly humiliating me on XDA.
Now the reason why I ask is because I know someone who works at a ATT and was able to convice him to order one for me since he is part of HTC champion. Since you made this thread for people who work in retail carrier stores, I figured I would ask
for example.. asking if the GS5's all had yellow screens or if it was just yours..
Click to expand...
Click to collapse
Going through your post history you answered a similar question on how your HTC m9 screen was "green" and it was the resullt of glue? How did you know this? What is your evidence?
samven582 said:
Did anybody get a shipping notification?
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Click to collapse
Ordered mine yesterday morning... got a shipping notification last night .
Bought a M9 from a ATT employee today. $495. Great deal. Since they make a $200 profit
Sent from my SAMSUNG-SM-G925A using XDA Free mobile app

Samsung Promotions Any Success?

I'm trying to register my devices (s8 & S8+) for the Samsung Promotions but I keep getting IMEI or Mac-Address not found... I have tmobile phones, anyone else have success in registering their phones?
Might have to wait until Friday which is technically the release date. The Lg promotions for the g6 had the same issue.
Yeah mine isn't working either. I'll wait until Friday or Saturday and try again.
Got mine done with no issues but when I hit the order button for the vr, headphones and sdcard it said my cart was empty. Called samsung via home phone and on hold for 25 minutes. She said she would straighten it out, got a call back in 15 minutes and she took my credit card information via phone, received an email stating the order went through. Asked her when she thought they would ship and she said after the 20th.
I would highly recommend doing it from the phone rather than their web site. Mine went through okay but I wanted the headphones bundle. Even though I had that selected, it processed it as vr only it looks like. Still stuck waiting for them on the phone.
wtf.. You may want to check your email. I tried and kept getting errors. I wanted to pay the extra $99. I get an email that says my submission was approved. It was approved for just the headset. On the website it wouldn't take my im/wifi mac on Samsung pay it kept saying socket errors. Somehow it went through for the just the headset. I'm on the phone now...
no issues registering for, and then ordering, the full immersion package through the Shop Samsung app. Just got the confirmation email that my order is being processed and I will get another email when it ships via 2-day air. One strange quirk, though... after I initially registered for the $99 promo option, I got an email saying that they had received my promo request and it could take up to 2 weeks to be processed, at which time I would receive another email with next steps on how to complete the order. That was yesterday. Today, I went back into the Shop Samsung app and saw the order option in the promo tab and it worked like a charm.
What are you all using for proof of purchase in the shop samsung app?
I thought this promotion was supposed to be free! What's this $99 all about?!
Sent from my XT1585 using Tapatalk
theprfct10 said:
I thought this promotion was supposed to be free! What's this $99 all about?!
Sent from my XT1585 using Tapatalk
Click to expand...
Click to collapse
$99 is for getting AKG headphone and 256GB MicroSD card which apparently have a combined retail value of $300-$400 something. Also this is in addition to the VR bundle you anyways get for free
Submitted through app, said I was under review, just checked through the website and it says approved.
Mine is worked fine. I used samsung shop app
The app says I've been approved but no where does it give me the option to buy it.
idksomuch said:
The app says I've been approved but no where does it give me the option to buy it.
Click to expand...
Click to collapse
Same
Also had success in the samsung shop app after a failed attempt on the website.
I really wish they'd do this kind of promotions in europe...
Applied 30 minutes ago, went with the upgraded package, did it on the comp, instant approval, went to click the buy button, and the page didn't load with no way to get back to it. 10 minutes later I get an email confirming the approval and a link to buy the upgraded package. Clicked the link and it added it to my cart. Interesting thing is it seems that you can order more than 1 (or at least change the quantity), only ordered 1 though so don't know if you can actually get more. Checked out and got an order confirmation. Says it's expected to ship in 2-3 days with expedited shipping.
Someone who doesn't want their vr? In Europe we get nothing
Thanks dude didn't, thing about ordering threw the app. I did the first part on the website and thought I would have to wait the two weeks for the immersive bundle. Props
Th3rdBorn said:
What are you all using for proof of purchase in the shop samsung app?
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Click to collapse
The pdf document from the T-Mobile site, your eip agreement.

Registration for free Gear VR

Can someone else explain time how the registration works exactly? I filled out my forms and they were approved via email. It says 6 to 8 week shipping period, but I've been hearing some people say you have to add it too your cart and actually check out? And what about tracking numbers? Can anyone confirm?
I think that's mainly when you pay for the Immersive bundle which has more stuff.
Yashraj said:
I think that's mainly when you pay for the Immersive bundle which has more stuff.
Click to expand...
Click to collapse
So if I just got the free one I shouldn't have to do anything else but wait?
Best to call the 1-800-SAMSUNG # shown in the SAMSUNG PAY app. I just did mine this morning was as able to provide my IMEI #, and pay the $99 ($107.17 after tax / shipping charges) to get the full bundle ordered. Now the wait!!
senor360 said:
Best to call the 1-800-SAMSUNG # shown in the SAMSUNG PAY app. I just did mine this morning was as able to provide my IMEI #, and pay the $99 ($107.17 after tax / shipping charges) to get the full bundle ordered. Now the wait!!
Click to expand...
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I check the status and this looks up and I don't understand the "new graphic goes here" thing
Graphic
Duck Quan said:
I check the status and this looks up and I don't understand the "new graphic goes here" thing
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Click to collapse
When I had it on my phone, it was showing a tiny tiny picture of what I believe was a phone. They're possibly updating the website to put in a correct graphics to represent the phone? Not sure.
senor360 said:
When I had it on my phone, it was showing a tiny tiny picture of what I believe was a phone. They're possibly updating the website to put in a correct graphics to represent the phone? Not sure.
Click to expand...
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I went to the website on my phone and put it in desktop mode and that solved the issue. My VR is just waiting to be shipped
Just wait. If it's accepted it'll come, eventually. My gift from the Note 7 took like 3 weeks or something.
Also - you'll prob use the VR twice and it'll collect dust lol
Ship time?
Duck Quan said:
I went to the website on my phone and put it in desktop mode and that solved the issue. My VR is just waiting to be shipped
Click to expand...
Click to collapse
So we are looking at a 6-8 weeks wait time, right? At least the little flyer T-Mobile gave me said that.
senor360 said:
So we are looking at a 6-8 weeks wait time, right? At least the little flyer T-Mobile gave me said that.
Click to expand...
Click to collapse
That's what the Samsung website says. I have no idea why it would take so long so I'm hoping it will come before then. I'm an impatient person so I'll probably be checking the status every day. I'll let you know if I find out anything else
How long is the free promotion available?
Free promotion
AT&Tsucks said:
How long is the free promotion available?
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Well the $99 package is sold out from what people are saying, but the free VR headset and controller is available to claim through 5/14, but I believe it's only for those that pre-ordered. Someone correct me if I'm wrong please.
senor360 said:
Well the $99 package is sold out from what people are saying, but the free VR headset and controller is available to claim through 5/14, but I believe it's only for those that pre-ordered. Someone correct me if I'm wrong please.
Click to expand...
Click to collapse
Ok cool, and yeah it's only for those who pre-ordered which I have. I signed up for promotion but I accidentally pressed on $99 one and now I can't revert back to free one. Do you know to get free gear VR and controller?
Free Gear VR
AT&Tsucks said:
Ok cool, and yeah it's only for those who pre-ordered which I have. I signed up for promotion but I accidentally pressed on $99 one and now I can't revert back to free one. Do you know to get free gear VR and controller?
Click to expand...
Click to collapse
If you din't want the $99 bundle, then for sure call the 1-800-SAMSUNG # and explain to them what is going on and for them to correct what's needed so you can make sure you get your free VR headset at the very least. Sooner than later. With how fast these bundles sold, I'm afraid they won't have enough free headsets for those that pre-ordered.
I pre-ordered from Best Buy on 3/31. When I picked up the S8 on 4/21 the receipt from Best Buy showed the date as 4/21. I uploaded that receipt when I registered for the free gift. Anyone know if Samsung will know that the phone was pre-ordered and not simply bought on 4/21?
Has anyone submitted a receipt similar to my situation and had their registration for the free gift approved? Thank you!
microbespecialty said:
I pre-ordered from Best Buy on 3/31. When I picked up the S8 on 4/21 the receipt from Best Buy showed the date as 4/21. I uploaded that receipt when I registered for the free gift. Anyone know if Samsung will know that the phone was pre-ordered and not simply bought on 4/21?
Has anyone submitted a receipt similar to my situation and had their registration for the free gift approved? Thank you!
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Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
Is this offer open to the UK too?
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VinylJStar said:
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
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You can likely print out your phone upgrade agreement from your carrier, that should show when your account was updated the day your pre order was placed. How that helps.
VinylJStar said:
Same here. Just received email saying the purchase did not take place during the approved window. This sucks.
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I pre-ordered from Best Buy and got the same message from Samsung when I uploaded the receipt they gave me with the phone. Luckily I pre-ordered online so I went to bestbuy.com, logged into my account, and clicked "Order Status" at the top of the screen. Then I clicked the order number for the purchase of my S8 and that took me to a page showing the order details, including the date that I pre-ordered. I clicked the print button on that page and it printed a full receipt with the order date and pickup date. I just uploaded that receipt so hopefully that will take care of it.
For anyone who is interested, the Order Details screen URL was www-ssl.bestbuy.com/profile/orders/order-details?orderId=<your order ID>

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