Database Users

My shipment is Missed! your advice please

Gentlemen,
I need your advice.
I purchased HTC Touch HD ,more than one, devices with some accessories from (www. . . . . .co.uk) website last Wed 17-Dec-2008 and it was shipped through a well known courier company. It was expected to be delivered on Dec20.
I followed up with the two parties.
Conclusion: the shipment is confirmed to be missed (lost) and can not be traced.
The sender company representative emailed me today that I should wait until all parties' offices open after Xmas leave and until that they can not assist me.
I live outside UK.
1-What should I do?
2-What compensation I'm entitled to claim?
Your advice please.
Thank you.

aiamb1 said:
Gentlemen,
I need your advice.
I purchased HTC Touch HD ,more than one, devices with some accessories from www.company.co.uk website last Wed 17-Dec-2008 and it was shipped through a well known courier company. It was expected to be delivered on Dec20.
I followed up with the two parties.
Conclusion: the shipment is confirmed to be missed and can not be traced.
The sender company representative emailed me today that I should wait until all parties' offices open after Xmas leave and until that they can not assist me.
I live outside UK.
1-What should I do?
2-What compensation I'm entitled to claim?
Your advice please.
Thank you.
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Click to collapse
that website don't work for me????????
and i live in the u.k
i get lead to this http://www.hearstdigital.co.uk/ .....well this is where i get to after a bit of reading.....all seams strange to me....how did you pay....
please don't say western union
i hope brought it on a credit card
how much was each phone? if way cheaper than normal....the alarm bells should have been ringing....very loud!

The forum editor changed my writing to a hyperlink.
I have updated my first post.
I prefer not to announce the company name until the matter is closed negatively with them.
FYI, I paid through google check out service.

The company is one of the official listed retail stores in HTC webite:
http://www.htc.com/uk/where_to_buy.aspx

google the company and see if they have any problems in the past.....
with out naming them....i can't help you.....sorry and good luck

Hello,
I am looking to purchase the Touch HD asap. I found a UK seller called Electronics system (Dave Peter) but his price is very low at $330 shipped to Los Angeles. Just emailed him now, to see if he can take credit cards through a PayPal type service. Are there any places you would recommend to purchase from?
Thanks!
Ashton

AshMa said:
I am looking to purchase the Touch HD asap. I found a UK seller called Electronics system (Dave Peter) but his price is very low at $330 shipped to Los Angeles. Just emailed him now, to see if he can take credit cards through a PayPal type service. Are there any places you would recommend to purchase from?
Click to expand...
Click to collapse
I've had very good experience with clove.co.uk.
The $330 price is suspiciously low - significantly lower than what I've paid for with 2 year contract

I bet it was those horrid people at DHL or BusinessPost.

Thanks DigiMagic, I now agree. But with all the pain issues, I've been reading about here, I think I may hold off on a purchase.

Any Advice gentelmen?

so to the OP you live in the U.S.? where did u order from? if need be PM me, i just ordered from a website this past weekend and want to make sure i didn't order from the one you did

Buying an HD2 Telstra T9193 for $299! Is this real?

Hey so I have been searching for the best place to buy a HD2 T9193 so I can use it on AT&T US 3G network. Everywhere I look, there seems to a consensus of anywhere from $800-1000. Then I find this guy, who's hotmail email address is cherryda78, who is selling them for $299 plus shipping. After emailing him he says would be $30. Here are some of the ads he has up online.
**So apparently I cannot post links because I am a new user. I copied the links to a .txt and attached it to this post. How I do I go about getting verified btw?**
I emailed him and he responded the next day with this. Below is our email thread:
Mr. Cherry Da,
I am interested in purchasing the HTC HD2 phone you have listed here and here (these were links). I have been dreaming of this phone for about 4 months now, and to get it would be just amazing. I know you can unlock the radio and run it on US 3G with AT&T. I do have some questions though. You have the phone listed for $299 USD. Is that correct? It seems much lower than most other sites right now, so I am pleasantly surprised but cautiously skeptical. Could you please provide some more information for me? How come you are offering it at such a great price?
Thank you so much!
YES.
HTC TOUCH HD2 T9193 LEO 3G Unlocked USD$299
shipping cost USD$30 for 1 pcs by EMS,DHL,UPS,FedEx
Total USD$329 for 1 pcs including shipping and insurance
we are receive your payment within 1 days arrange shipping your order
and tell you tracking no
within 3-4 days arrive your door.
Paypal:we can not accept paypal,because we can not draw out the money here
only accept Via bank Transfer or western union in our here
We DO NOT accept payments via Credit Cards and cheque.
WE DON'T OFFER CASH ON DELIVERY.
As below is my business record:
Online Tracking EE247528524CN
Your item was delivered(COMMENWEALTH OF AUSTRALIA 810) at 2010-03-03 14:48:00
Signed for by：J KING
　
Timing Site Status
　 2010-02-25 19:14:00 SHENZHEN Posting
Seems very shady to me, but for $300, I almost want to take the gamble. My question is if anyone has bought a HD2 from this guy, or would buy. Also, what has everyone paid for your phone? And where did you get it?
Thanks!

Telstra doesn't even sell it that cheap... so fishy...
it is either fake or stolen.

Hahaha Western Union or Bank Transfer - so you have absolutely NO recourse when (not if) this transaction goes south.
"Commenwealth" of Australia? Really?
If you want to throw out $330, send it to me instead!
The same guy is selling the Supersonic for €236! Does HTC have a massive leak in their supplychain that they are totally unaware of?

Please don't send this guy your money. The price is huge red flag and the Western Union or bank transfer only is an even larger red flag. If you send this guy your money you'll never see it again and you'll never receive the phone. This is a scam.

Hmm, poor broken english + only accepts western union or bank wire transfer + rediculous low price = SCAM to me. If it sounds to good to be true.....

don't, just ..... don't

Of course it is a scam.

scam.... Run, run very far.

chinese copy, gotta be, put the phrase
HTC TOUCH HD2 T9193 LEO 3G Unlocked USD$299
into google and there are dozens of hits, dollars, euros, and in one the company info is a pda manufacturer in china.

HD2 9193 is the best phone
Telstra charges AU$829.00 outright or AU$80/month for 24 months (but the call rate of Telstra is extremely high).
so $329 is fake or scam

Don't even think about it.
I work for Telstra, and there is no way that anyone can sell a Telstra Branded HD2 for that price. As mentioned earlier, if you buy it outright from a Telstra Shop it costs over A$800. You may be able to find a slightly used one for around A$700 on eBay.

As someone else pointed out,
Commenwealth of Australia, that should of been your first giveaway.

I tell ya, I know you want the phone...We all do but, be careful.
Any one that will not take a credit card for a high dollar purchase
is someone you need to avoid.
Ebay is the best or Amazon. At least you can track your
order by purchase.

Buy it and give us some feedback

buy it,I pay you $350.

Don't do it! My brother did the same thing on a weight machine set that was for $400 n normally it goes for $1200 n he send a money order n never got the weight machine n he couldn't do anything about it. Its a scam!! Don't do it!!

Scam
This definitely sounds like a scam, it will either not arrive and you can say goodbye to your cash, or it will be a cheap imitation. I know someone who bought a iPhone (idiot!) through ebay and it turned out to be some other type of handset with an 'iPhone looking' case. Didn't even look like an iPhone next to a real one.... avoid!

Scam, scam... If you want to get one cheaper, look in XDA's own marketplace (I picked one up for £310, maybe $550)

Thanks everyone
smeddy said:
Scam, scam... If you want to get one cheaper, look in XDA's own marketplace (I picked one up for £310, maybe $550)
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Thanks for the thoughts. I thought it was a scam too, but I figured I would use the power of XDA to be sure.
Thanks for the Marketplace tip. I'm a noob to the smartphone world (but rapidly learning). This site is AWESOME!

bigredtalon said:
Thanks for the thoughts. I thought it was a scam too, but I figured I would use the power of XDA to be sure.
Thanks for the Marketplace tip. I'm a noob to the smartphone world (but rapidly learning). This site is AWESOME!
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Cool! hope you found the Marketplace okay. If not, click xda-developers at the top-left of this page, and the fourth or so forum down should be the one

Shipping to Kuwait

I understand this is not exactly a Nexus S related query, but any help will be appreciated.
I'm not from the US ... live in Kuwait. I've asked a friend to get me the phone as I tried my best to get it ... proxy, bestbuy, paypal ... all of it gave me a lot of NOs.
As per the tracking no. my friend will be getting the phone tomorrow. I've asked him to use it for 2 days to check for the known problems (I've send him a list)
My query/ questions is:
He lives in Saratoga, CA (the phone was shipped from Palatine, IL (almost across). Now, once he has done his testing, I would like him to ship it to an Aramex mailbox I have got in Springfield Gardens, NY (yeah again, all the way back across the US). Can someone tell me which would be the cheapest, safest and yeah quickest way for it to be shipped from CA to New York?
I really don't want to trouble him and tell him to check out which is the cheapest, so if one of you'll know, I'd really appreciate guidance.
Thanks & Cheers

Paparasee said:
I understand this is not exactly a Nexus S related query, but any help will be appreciated.
I'm not from the US ... live in Kuwait. I've asked a friend to get me the phone as I tried my best to get it ... proxy, bestbuy, paypal ... all of it gave me a lot of NOs.
As per the tracking no. my friend will be getting the phone tomorrow. I've asked him to use it for 2 days to check for the known problems (I've send him a list)
My query/ questions is:
He lives in Saratoga, CA (the phone was shipped from Palatine, IL (almost across). Now, once he has done his testing, I would like him to ship it to an Aramex mailbox I have got in Springfield Gardens, NY (yeah again, all the way back across the US). Can someone tell me which would be the cheapest, safest and yeah quickest way for it to be shipped from CA to New York?
I really don't want to trouble him and tell him to check out which is the cheapest, so if one of you'll know, I'd really appreciate guidance.
Thanks & Cheers
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Click to collapse
US Postal Service (aka the mail) is the cheapest shipping out there, especially across country.
Fed Ex and United Parcel Service can be a little quicker, but they charge a big premium for it.
If your friend does use Postal Service, tell him to buy the extra insurance coverage...it will be a small amount, and a waste of money in the end, but better to be safe than sorry if it's lost or damaged...
edit: PS, you can go online for any of the big three and check rates yourself, by the way...

Thanks distortedloop
Like you've advised, I'll ask him to go the postal service route with insurance.
Went to the usps.gov site, but could not figure out how things work so gave up on it. Will tell my friend to do it.
Thanks again.

Paparasee said:
Thanks distortedloop
Like you've advised, I'll ask him to go the postal service route with insurance.
Went to the usps.gov site, but could not figure out how things work so gave up on it. Will tell my friend to do it.
Thanks again.
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Click to collapse
Hmmm...try this link: http://postcalc.usps.gov/
Should take you straight to the Domestic Rate calculator. Enter to and from zip codes, package size/weight, and class of mail.

FedEx Charged me 170 US From states to Kuwait.
I asked in Ebay some told me 125 some 150.
I payed 170 cause combined price was cheaper than the others.
Peace.

Free case and shipping from HTC

So, I just got a nice email from HTC telling me that "because I'm an early HTC enthusiast" I get a free HTC case and free shipping when preordering and entering the code provided in the email. Problem is, I already preordered the phone along with the flip case. Has anyone else gotten this email? Also, what would be the chances that HTC refunds me the case and shipping costs if I call them? I already called them once as my order required me to do so.
Thanks

You should always try. And if they adamantly won't let you, I suppose someone lurking the forums might love you forever for 'giving' them a free case and free shipping.

Call and say you forgot about the code and please apply it now.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

who\what number to call ?

I got the same offer emailed to me 1 minute after I pre-ordered. Let me know what you find out. I'm wondering if I need to call them to get my free shipping and case or if they'll just figure it out, because the offer email was clearly generated by the pre-order.

The code works with orders from HTC which letstalk is handling. So if you pre-ordered from your carrier than no go for the promo.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

I just called the number that was on the confirmation email. After a 10 minute hold I was told that they have had a lot of calls for this issue and are trying to figure out how to get the case in without cancelling as the hold for the full amount is already on the card. They are manually noting down orders and once Corporate tells them how to add to order they will modify and you will get an email confirming the change in order.

gtg465x said:
I got the same offer emailed to me 1 minute after I pre-ordered. Let me know what you find out. I'm wondering if I need to call them to get my free shipping and case or if they'll just figure it out, because the offer email was clearly generated by the pre-order.
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Well, after being on hold for 25 minutes, I was told I need to cancel my order and place a new one using the coupon code. I decided not to as I don't want to risk losing my preorder that has already gone through.

miguelrodas said:
Well, after being on hold for 25 minutes, I was told I need to cancel my order and place a new one using the coupon code. I decided not to as I don't want to risk losing my preorder that has already gone through.
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Yeah, same. I probably wouldn't use the case anyways. I like my phones naked. I might call them after I've received the phone if the case doesn't show up with it.

I emailed HTC about the fact that I had already placed my order before HTC sent out the promotion for the free case and got a response that basically said HTC Doesn't make the cases and I should contact my carrier... *sigh*
Dear
Thanks for contacting HTC Technical Support Center!
I am glad to know you are closer to get your HTC One! Getting the case would be a great way of taking care of your device. I will be more than happy to help you with this matter.
HTC does not manufacture or sell any aftermarket components, accessories, or batteries for our devices. They are manufactured and distributed by third party companies for use with HTC devices. They are sold either by the carrier that has the specific device or from a third party official reseller of HTC branded products and accessories.
My advise right now is to contact your carrier about this great promotion, they will let you know if it is possible (or not) to apply the coupon to the pre-order you made earlier today.
I look forward to providing you with any additional assistance if required.
Thanks for your continuous support of our products and services, Chris. Should you require further assistance, please do not hesitate to contact us through http://www.htc.com/us/support/email-support or call us at +1-866-449-8358 from 8 am to 1am, 7 days a week.
Thank you for being a member of our HTC community and I wish you a good day!
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Jennifer
HTC
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I have an extra code from HTC if someone needs it... PM me, first come, first served!
Edit: GONE

If anyone else has an extra free case coupon code they don't need I would love to have it
Thanks!

I open my email and it says "All promo codes have been claimed." HTC fails again.

If anybody wants a coupon code to pre-order via shopamerica.htc.com and will use it, please send me a PM. I won't be buying from the HTC store, so I have no need for mine.
EDIT: Taken!

Called back to apply the code. Rep said they couldn't but offered to waive the overnight shipping charge. Works for me. Have a code unused if someone wants it, PM me.

OCedHrt said:
I open my email and it says "All promo codes have been claimed." HTC fails again.
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According to this person all codes has been used up so use on given or requesting for one.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Had to cancel and re order to get the case so ended up changing from 64 to 32 GB.
Also, after placing your order make sure you click on check the order status link as soon as the confirmation email comes in. Mine showed that I had to call in for the order to proceed and this only showed after clicking on the link. Email did not mention nor a follow up email was sent to indicate customer contact is needed to proceed.

Anyone called in to get the standard shipping fee waved? My checkout won't wave the feed but gave me the free case.

avplaya said:
Anyone called in to get the standard shipping fee waved? My checkout won't wave the feed but gave me the free case.
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I did. I had selected 2 day shipping because my code didn't supply free shipping. After 45 minutes on hold I confirmed my order and mentioned that the code didn't work for shipping. Ended up getting overnight shipping for free.

avplaya said:
Anyone called in to get the standard shipping fee waved? My checkout won't wave the feed but gave me the free case.
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Click to collapse
My shopping cart page shows charges for the case and the shipping? Is that how it looked to you and then when you actually checked-out the case turned out to be free, or should I already be seeing the charges removed at this point?

HTC Champions is offering carrier employees a m9 at $299 off contract

HTC has a program called Champions for employees of carrier retail stores. They are offering them a M9 at $299 off contract. Furthermore if they buy a M9 from the discount program they can trade it in for the next One at no extra charge with their "One for Life" program. I posted the screen shot from the email on my G+ page: https://plus.google.com/+PatrickHill/posts/Mr462GhpLbw
So if you work in a carrier store go sign up for Champions and get your M9 for only $299

is this us only?

My store wasn't listed, but it's a small mom and pop shop that IS an authorized T-Mo dealer. Hope I'm able to be considered and that it isn't closed to only those who work at the retail stores.

I wish I was working at a carrier retail store. Ugh maybe next time... Wondering if a friend who works there can do the favor for none workers?

These deals are generally restricted to corporate retail stores by the phone manufacturers as they do actually verify that you're eligible before allowing you to make the purchase. Could be different for this deal but I'm assuming it's not.

I am a member of HTC champions. there is a strict verification policy to ensure that you are a corporate retailer employee. The community is meant to help dealers learn about HTC and interact with other corporate employees.

Is it a U.S. only offering?

Dog-G said:
Is it a U.S. only offering?
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yup

I wonder if this is offered through Best Buy Mobile ))

mccorkendale said:
I wonder if this is offered through Best Buy Mobile ))
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Yes it is and I already ordered mine as a Best Buy Mobile employee.

max53389 said:
Yes it is and I already ordered mine as a Best Buy Mobile employee.
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Did you use your work email if you have one? Just wanted to make sure cuz I just used my personal email to sign up but I dont know if they use the corporate email to verify or anything (I have one if they need it). And would you mind saying how long it took for you to get verified?

I went to the Montclair, New Jersey HTC event on 4-9 to pick up mine.

I should really get a part time job at a store so I can get these kind of perks. I sell enough phones usually just by talking to people about phones and helping them decide then some of these sales reps I usually school any of the young sales reps that try to help me when I'm in a store.. I actually cut into one guy's sale at AT&T because he was telling this customer sh** that just was false and set him straight real fast.. haha

Are we sure this is US only? I really hope not. I'm Canadian and my store was listed when I signed up... It even allows Canadian addresses (listing provinces and allowing postal codes, etc). I'd be deeply disappointed if we're left out of this. Does anyone know?

kusso92 said:
Did you use your work email if you have one? Just wanted to make sure cuz I just used my personal email to sign up but I dont know if they use the corporate email to verify or anything (I have one if they need it). And would you mind saying how long it took for you to get verified?
Click to expand...
Click to collapse
Sorry for the long response time.
I pretty sure that you have to set it up through your work email. You just find your store in the list and I think you also get verified with your work email.
I'm not too sure how long it took to verify but on the discount page it mentioned that if you recently created an account, it could take up to 2-3 days to process if you just started as it's a different website that you buy from and separate from HTC Champions.
I set up HTC champions well over a year ago and kind of fuzzy on the exact details but use your work email for everything HTC and you will be fine.
Edit: Found this on the promo page
Please allow for up to 48 hours if you are newly registered to Champions.
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So that's the time you might have to wait and I honestly don't see this selling out quickly as it's not a very popular phone.

Did anybody get a shipping notification?

samven582 said:
Did anybody get a shipping notification?
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Judging by the content of your post history and your impatience I would bet you're someone who doesn't work at a carrier store, who got into Champions, got an order in and are now waiting to see if they will actually ship it or if you will get busted and it be cancelled... If that's not the case I apologize but if that is the case (which I would think someone who worked at a carrier store would be more knowledgeable than the content and questions you've asked in your posts.. for example.. asking if the GS5's all had yellow screens or if it was just yours.. if you had worked in a carrier store you could have compared it to many others in stock or that you sold) then I hope you do get busted and the order doesn't ship. I didn't post this for people to take advantage.. I posted it for legit carrier employees who might not even know about the program... Again.. If I'm wrong I apologize.

graffixnyc said:
Judging by the content of your post history and your impatience I would bet you're someone who doesn't work at a carrier store, who got into Champions, got an order in and are now waiting to see if they will actually ship it or if you will get busted and it be cancelled... If that's not the case I apologize but if that is the case (which I would think someone who worked at a carrier store would be more knowledgeable than the content and questions you've asked in your posts.. for example.. asking if the GS5's all had yellow screens or if it was just yours.. if you had worked in a carrier store you could have compared it to many others in stock or that you sold) then I hope you do get busted and the order doesn't ship. I didn't post this for people to take advantage.. I posted it for legit carrier employees who might not even know about the program... Again.. If I'm wrong I apologize.
Click to expand...
Click to collapse
Judging by the content of your post history and your impatience I would bet you're someone who doesn't work at a carrier store, who got into Champions, got an order in and are now waiting to see if they will actually ship it or if you will get busted and it be cancelled... If that's not the case I apologize but if that is the case (which I would think someone who worked at a carrier store would be more knowledgeable than the content and questions you've asked in your posts
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Bad day at work? Or you had a case of the Mondays? What ever it maybe and judging for your post and tone it looks like you're taking out your frustion on me. If you have a problem with I said you should PM me instead of trying to publicly humiliating me on XDA.
Now the reason why I ask is because I know someone who works at a ATT and was able to convice him to order one for me since he is part of HTC champion. Since you made this thread for people who work in retail carrier stores, I figured I would ask
for example.. asking if the GS5's all had yellow screens or if it was just yours..
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Going through your post history you answered a similar question on how your HTC m9 screen was "green" and it was the resullt of glue? How did you know this? What is your evidence?

samven582 said:
Did anybody get a shipping notification?
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Ordered mine yesterday morning... got a shipping notification last night .

Bought a M9 from a ATT employee today. $495. Great deal. Since they make a $200 profit
Sent from my SAMSUNG-SM-G925A using XDA Free mobile app