obviously take this with a huge grain of salt, but just had a live chat with VZW rep to ask about the N6. I do this randomly just to see what kind of (non) answers I get.
However, this dude fired back with an exact date of February 26th. That date is on a Thursday, which is traditionally the day that Verizon launches new phones. Just struck me odd that he had such a specific answer, and went on to say that he had just recently been given the information.
Of course I've tried to live chat again three times since then, and each one of the reps said that they have no information about the N6 lol.
Take it for what it's worth.
https://www.dropbox.com/s/7ck2umbvxavggzk/PicsArt_1420293163355.jpg?dl=0
Edit:
trying to upload my screenshot of the conversation, but the forum is being difficult :/
Mod Edit: Attached the pic for you. I don't think embedding a https location works.
Lol only 4 months after every other provider. Just enough time to load it up with bloat and bugs.
on a sidenote, anyone know why I can't upload an image?
very frustrating.
Similar Response
I was also informed today and "assured" by a verizon rep (via chat) that they would be getting the Nexus 6 on February 26. They also said that the Samsung Note Edge would be coming out January 8th. I guess that will be the first test of this reps information.
My money is on April 1st.
Verizon sales
solzy1.0 said:
I was also informed today and "assured" by a verizon rep (via chat) that they would be getting the Nexus 6 on February 26. They also said that the Samsung Note Edge would be coming out January 8th. I guess that will be the first test of this reps information.
Click to expand...
Click to collapse
I can tell you with 100% certainty that the note edge will be released on january 8th for verizon...no word on the nexus 6 for sure but i have also heard february 26th
Eh, i am not going to believe any rep. As far as this goes, i worked for Tmobile and ATT customer support and we where never really told anything ahead of time from everyone else. We where told to keep customers either happy or holding on with the company. It has been a few years ago from that though, so i dont know if that policy has changed. :good:
I got tired of waiting for Verizon and bought directly from Motorola using their finance program. Received my phone in 3 days Cut down my Sim card and I'm good to go.
Sent from my Nexus 6 using XDA Free mobile app
jett2314 said:
I got tired of waiting for Verizon and bought directly from Motorola using their finance program. Received my phone in 3 days Cut down my Sim card and I'm good to go.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Same here. Works like a champ
TeeX2.0 said:
obviously take this with a huge grain of salt, but just had a live chat with VZW rep to ask about the N6. I do this randomly just to see what kind of (non) answers I get.
However, this dude fired back with an exact date of February 26th. That date is on a Thursday, which is traditionally the day that Verizon launches new phones. Just struck me odd that he had such a specific answer, and went on to say that he had just recently been given the information.
Of course I've tried to live chat again three times since then, and each one of the reps said that they have no information about the N6 lol.
Take it for what it's worth.
https://www.dropbox.com/s/7ck2umbvxavggzk/PicsArt_1420293163355.jpg?dl=0
Edit:
trying to upload my screenshot of the conversation, but the forum is being difficult :/
Mod Edit: Attached the pic for you. I don't think embedding a https location works.
Click to expand...
Click to collapse
A poster on Reddit said he was told at a corporate store the same thing. The rep, after looking it up, said the computer was showing February 26th availability.
and i just asked and was told there is no scheduled release. thats pretty far ahead for a release date anyway.
i just asked two reps and i got nothing out of either one of them
I just want VoLTE already on my Nexus. No voice and data simultaneously is a bit annoying and per usual is probably because of Waiting for Verizon release their version.
Nexus 6 currently on Verizon Network
I recently bought the Nexus 6 and is currently running on the Verizon Network. Originally, the local Verizon dealer refused to add the Nexus 6 phone to the network since it was not a "Verizon Phone". My philosophy is, "Never let a multi multi multi billion dollar tech company tell what they cant do". By saying this, I called the Verizon Tier 2 support and they were able to activate the phone from their location bought using the same simcard number that was used from my Note 2 phone. Now, after two days, I was booted off the Verizon network and was told via message that I need to sign back on the Verizon network. After a few days corresponding with tier 2 tech support, the reason for the booting off the system was i was using a new "nano simcard" which resulted in a new simcard number. Originally, they recommended that i find someone with a new Motorola phone and activate my simcard through their phone ( long story) and then re-transfer back to the new simcard for the Nexus 6 to work but that greatly avoided. As a result, my Nexus 6 is currently working without any problems . Lastly, they will have to submit a "DMD Form" to "register" your non-Verizon phone. Hope this helps.
princehtml said:
I recently bought the Nexus 6 and is currently running on the Verizon Network. Originally, the local Verizon dealer refused to add the Nexus 6 phone to the network since it was not a "Verizon Phone". My philosophy is, "Never let a multi multi multi billion dollar tech company tell what they cant do". By saying this, I called the Verizon Tier 2 support and they were able to activate the phone from their location bought using the same simcard number that was used from my Note 2 phone. Now, after two days, I was booted off the Verizon network and was told via message that I need to sign back on the Verizon network. After a few days corresponding with tier 2 tech support, the reason for the booting off the system was i was using a new "nano simcard" which resulted in a new simcard number. Originally, they recommended that i find someone with a new Motorola phone and activate my simcard through their phone ( long story) and then re-transfer back to the new simcard for the Nexus 6 to work but that greatly avoided. As a result, my Nexus 6 is currently working without any problems . Lastly, they will have to submit a "DMD Form" to "register" your non-Verizon phone. Hope this helps.
Click to expand...
Click to collapse
That sounds like too much work and a big hassle just to stay with a carrier. Its reminiscent of when I had Verizon a few year ago.
I wonder if VZW will try to lock down the Nexus and if Google will let them.
Sorry for the newbie question.
When you said you cut the (VZW) Sim card and inserted it, the phone booted up and you started using it as simple as that?
Sent from my SM-T320 using Tapatalk
I think China may get the phone before Verizon.
http://www.droid-life.com/2015/01/0...he-moto-x-pro-like-the-nexus-6-but-for-china/
Benjamin1966 said:
Sorry for the newbie question.
When you said you cut the (VZW) Sim card and inserted it, the phone booted up and you started using it as simple as that?
Sent from my SM-T320 using Tapatalk
Click to expand...
Click to collapse
Yes, that simple. I am with VZW. I had a Galaxy S3 with a Micro SIM. I picked up a punch on Amazon (I didn't trust trying to use scissors but many people have success with them) ( http://www.amazon.com/gp/product/B00FW70ZF6/ref=oh_aui_detailpage_o04_s00?ie=UTF8&psc=1 ).
I got my N6, unlocked it, decrypted it, rooted it, transferred apps via Titanium Backup, and then punched the SIM and moved it from the GS3 to the N6. Booted up and it worked. Have not had any problems at all. *knock* *knock*
A Verizon nexus is NOT a nexus. Is just another fully OEM Verizon locked device.
---------- Post added at 10:09 PM ---------- Previous post was at 10:03 PM ----------
Pilz said:
That sounds like too much work and a big hassle just to stay with a carrier. Its reminiscent of when I had Verizon a few year ago.
I wonder if VZW will try to lock down the Nexus and if Google will let them.
Click to expand...
Click to collapse
If bought directly from Verizon.. Yes locked boot loader with modified software/firmware tampered trip counter and of course Verizon proprietary bloatware.
The online chat reps are the worst... If it is really true that VZW will carry it on 2/26 add another one to two months cause of supply issues + VZW tramp stamp time.
Related
Hey,
I think we all knew this was possible, but I am confirming that my Nexus 6 that was purchased directly from Motorola is not white listed for activation on Sprint.
I am trying to work with Sprint for a solution, and I will update if I find anything new.
FYI, the device is a Cloud White 32gb.
decke003 said:
Hey,
I think we all knew this was possible, but I am confirming that my Nexus 6 that was purchased directly from Motorola is not white listed for activation on Sprint.
I am trying to work with Sprint for a solution, and I will update if I find anything new.
FYI, the device is a Cloud White 32gb.
Click to expand...
Click to collapse
Yeah, we already know that sprint white listed the phones and only activates one from GPS and their, but seeing that motorola its a manufacturer and not a carrier they should let you activate it. Keep us informed, hopefully they let you.
I received my 64GB blue version this morning from Moto. Ran into the same thing, even took it to a Sprint Corporate store. They told me I have to call motorola, I'm on the phone with Moto now.
Wow, how awful!
According to my dealing with customer service, Google Play devices and those purchased directly through Sprint are the only ones that will be eligible for activation.
I really try to stick up for Sprint most of the time.... but this is just brain dead stupid.
are you guys serious?? wow that means Verizon is going to give hell to activate these nexus 6. im on verizon.. still trying to order a 64gb from Moto.
Ok, so I have someone at Moto that is going to be reaching out to Sprint, he'll call me when he gets any updates.
seezar said:
Ok, so I have someone at Moto that is going to be reaching out to Sprint, he'll call me when he gets any updates.
Click to expand...
Click to collapse
Crap. This BS needs to stop. I'm wondering how on Earth it can even be legal.
I remember last year it took a while for sprint to add the GPS 32gb nexus 5 IMEIs to their system. This might be a similar issue
Skripka said:
Crap. This BS needs to stop. I'm wondering how on Earth it can even be legal.
Click to expand...
Click to collapse
Because corporations run our country.
Luxferro said:
Because corporations run our country.
Click to expand...
Click to collapse
If Motorola doesn't get Sprint to about face on this fast, I'm demanding that they cancel my order whether they claim to be able to or not.
Claiming their phone can be purchased through them and activated anywhere only for it not to be is false advertising.
Yeah it is very frustrating. But I did finally speak to someone at Moto that understood so I'm hopeful it'll get straightened out. Though it sucks that it really in Sprint's hands to get resolved and I hope they don't take very long.
edd247 said:
I remember last year it took a while for sprint to add the GPS 32gb nexus 5 IMEIs to their system. This might be a similar issue
Click to expand...
Click to collapse
Yes. This is hopefully the same issue. If this was a big restriction then I'm not sure why they were willing to send all of us SIM cards for the device.
decke003 said:
Hey,
I think we all knew this was possible, but I am confirming that my Nexus 6 that was purchased directly from Motorola is not white listed for activation on Sprint.
I am trying to work with Sprint for a solution, and I will update if I find anything new.
FYI, the device is a Cloud White 32gb.
Click to expand...
Click to collapse
Are you trying to activate the phone with new service on Sprint or are you just not getting your current SIM to work?
With the Nexus 7 LTE, this happened last year at Verizon if you tried to add a new line. They didn't have the IMEIs in their system. But if you just slapped in a Verizon SIM, it worked just fine.
decke003 said:
According to my dealing with customer service, Google Play devices and those purchased directly through Sprint are the only ones that will be eligible for activation.
I really try to stick up for Sprint most of the time.... but this is just brain dead stupid.
Click to expand...
Click to collapse
Have you tried contacting moto?
kellex said:
Are you trying to activate the phone with new service on Sprint or are you just not getting your current SIM to work?
With the Nexus 7 LTE, this happened last year at Verizon if you tried to add a new line. They didn't have the IMEIs in their system. But if you just slapped in a Verizon SIM, it worked just fine.
Click to expand...
Click to collapse
It is an existing line, but a new SIM (Old phone took a Micro SIM). It is my understanding that Sprint's system does not work that way, but I could be wrong.
seezar said:
Have you tried contacting moto?
Click to expand...
Click to collapse
I have not, though I will do so shortly.
So it sounds like the same problem we saw last year at Verizon. Sprint doesn't have the IMEIs yet. I bet if you chopped down your micro to a nano SIM size, stuck it in, it would work.
there is a VZW customer that recieved his order from Moto today and it worked... so VZW customers are okay it seems.
Skripka said:
If Motorola doesn't get Sprint to about face on this fast, I'm demanding that they cancel my order whether they claim to be able to or not.
Claiming their phone can be purchased through them and activated anywhere only for it not to be is false advertising.
Click to expand...
Click to collapse
um, what? this is a crappy carrier issue, not a manufacturer issue. it's not false advertising, it's Sprint being a sh*tty company. if anything, you should look at cancelling your sprint service.
decke003 said:
It is an existing line, but a new SIM (Old phone took a Micro SIM). It is my understanding that Sprint's system does not work that way, but I could be wrong.
I have not, though I will do so shortly.
Click to expand...
Click to collapse
So it sounds like the same problem we saw last year at Verizon. Sprint doesn't have the IMEIs yet so they can't activate the phone with a new SIM. I bet if you chopped down your micro to a nano SIM size, stuck it in, it would work. Might be worth a try since you are going to lose that SIM anyway.
Just found this article and I thought I'd share it with y'all. Hopefully it won't get pushed back again.
http://phandroid.com/2015/02/25/exclusive-verizon-nexus-6-launch-march-12th/
This should put its release right around the release of the Galaxy S6 and maybe HTC one M9. What do y'all think of this?
I think what could they POSSIBLY be doing that requires them to release it this long after other carriers? Does it take that long to test if bloatware works on it? Are they just trolling? Or are they fighting back and forth with Google trying to get permission to lock down the bootloader like a chastity belt?
i am pissed at vzw .. i waited patiently for this day. and no release.
i may wait till march 12th. but if they don't release it then i am off to tmobile
I'm trying to decide if I want to wait. I unfortunately am stuck on the edge up program. I really want the nexus 6 though but not if VZW has ruined (like they usually do). And I fear that they are ruining it right now.
quick question guys
i have 2 lines. mine is a galaxy s3 that has been out of the 2 year contract since september. i have been waiting for verizon to release the nexus but i am sick of getting jerked around besides i live out in the sticks so i am forced to use a network extender because i have no signal at my home and i just found out t-mobile has wifi calling and texting.
my other line is my brothers lg g3 that he got in september of last year. so he is still paying it off.
question 1.. will t mobile pay my early termination fees if i decide to switch.
question 2.. will my brother be forced to pay off the remaining balance of his phone? or does t mobile pay that too if he transfers his phone to t-mobile?
thanks guys for any input
kidhudi said:
quick question guys
i have 2 lines. mine is a galaxy s3 that has been out of the 2 year contract since september. i have been waiting for verizon to release the nexus but i am sick of getting jerked around besides i live out in the sticks so i am forced to use a network extender because i have no signal at my home and i just found out t-mobile has wifi calling and texting.
my other line is my brothers lg g3 that he got in september of last year. so he is still paying it off.
question 1.. will t mobile pay my early termination fees if i decide to switch.
question 2.. will my brother be forced to pay off the remaining balance of his phone? or does t mobile pay that too if he transfers his phone to t-mobile?
thanks guys for any input
Click to expand...
Click to collapse
Wouldn't it be easier to ask T-Mobile directly?
Try their free test run first before you switch. I tried them and while their corporate customer service was flat out amazing, the signal was terrible anywhere but large cities and the WiFi calling was a joke, literally had the 56k dial tone pop up during conversations...
srphoenix said:
Try their free test run first before you switch. I tried them and while their corporate customer service was flat out amazing, the signal was terrible anywhere but large cities and the WiFi calling was a joke, literally had the 56k dial tone pop up during conversations...
Click to expand...
Click to collapse
thanks that is a great idea. i live in central NJ so far i am seeing good things about the coverage in my area. and towards NY.
i will try the free test drive thing and see if it is a good fit for me.
it looks like they will pay the termination fees. and according to their site they will give my bro 130 dollars for his phone as a trade in.
maybe he would have better luck on swappa or ebay.
but it will cut my bill from 700 minutes of phone (old plan i never updated) and 2 gb of data each for 180 a month from verzon to unlimited phone text and data from t-mobile for 129 a month which includes the financing for the nexus 6.
thanks guys for the info
I hear this may be due to VoLTE implementation for the N6. Does that mean that if I bought the Motorola/Google Play version that I'm out of luck with VoLTE?
http://phandroid.com/2015/02/26/exclusive-verizon-nexus-6-march-12-android-5-1-volte-support/
If this is true, it make the lateness of the release almost null.
I got mine from t-mobile I hope I get VOLTE because I really miss my web and phone at the same time.
Sent from my Nexus 6 using XDA Free mobile app
Google no longer allows carriers to preinstall their own apps on Nexus phones. Lollipop has a new feature that checks to see which carrier's sim card is in the phone. Then it downloads the so-called bloatware to the phone during initial setup just like Nokia's carrier branded Windows Phones do. I am curious though. Google previously said that Nexus 6 phones bought from the Google Play store would work on any of the big four USA carriers. Is this still true? Can I take an unlocked Sprint Nexus 6 phone (if unlocking is even required) and pop in a Verizon sim card?
One note of interest no one has mentioned. I read that it will be 5.1 out of the box. Could this possibly mean that we will see 5.1 before the March Verizon release date?
techguy378 said:
Google no longer allows carriers to preinstall their own apps on Nexus phones. Lollipop has a new feature that checks to see which carrier's sim card is in the phone. Then it downloads the so-called bloatware to the phone during initial setup just like Nokia's carrier branded Windows Phones do. I am curious though. Google previously said that Nexus 6 phones bought from the Google Play store would work on any of the big four USA carriers. Is this still true? Can I take an unlocked Sprint Nexus 6 phone (if unlocking is even required) and pop in a Verizon sim card?
Click to expand...
Click to collapse
Thats incorrect google is allowing carriers to install apps but need to be able to be removed. Check the att thread out.
If u buy a carrier branded device like the nexus 6 from att unless that is paid off the phone is sim locked. Also depends on if the devices are sim locked. As of right now i know that the att is sim locked till the device is paid out of contract or bought paid in full. then u can request a key. All nexus 6 OS firmware are the same. Its a universal software. Just added bloat per company will be added for updates.
Edit: Also google even stated that now updates wont come as fast for carrier devices pending partners.
---------- Post added at 12:46 PM ---------- Previous post was at 12:39 PM ----------
RayEdmondson said:
One note of interest no one has mentioned. I read that it will be 5.1 out of the box. Could this possibly mean that we will see 5.1 before the March Verizon release date?
Click to expand...
Click to collapse
I honestly dont think it will be released out of the box. I think the phones will come with 5.0 and then you can update to 5.1. Also there is rumors verizon may not allow these devices on edge.
the_rooter said:
I honestly dont think it will be released out of the box. I think the phones will come with 5.0 and then you can update to 5.1. Also there is rumors verizon may not allow these devices on edge.
Click to expand...
Click to collapse
Source of this rumor? I'm not aware of any device they carry that isn't available on Edge. Not sure why this would be any exception.
akellar said:
Source of this rumor? I'm not aware of any device they carry that isn't available on Edge. Not sure why this would be any exception.
Click to expand...
Click to collapse
its all he said she said on xda. Check in this thread or a few other verizon threads for the nexus. Some think verizon wont and some say verizon will. We actually wont know till the 12th.
Edit: I had a few verizon reps straight out tell me they look down at the rooting/flashing community because they claim it hurts their network. Thats why tmobile is so popular. If they do not allow nexus 6 on edge that would force customers to either pay full or sign a contract. I am not saying its true or not. Just from observation on here.
the_rooter said:
its all he said she said on xda. Check in this thread or a few other verizon threads for the nexus. Some think verizon wont and some say verizon will. We actually wont know till the 12th.
Click to expand...
Click to collapse
LOL randoms on XDA are hardly a reliable source of info. There's been everything from "Verizon will never get the device" to "Verizon will lock it down, put 50 logos on it, and rename it something else". It's people guessing, making things up, and hating on Verizon because that's the cool thing to do.
akellar said:
LOL randoms on XDA are hardly a reliable source of info. There's been everything from "Verizon will never get the device" to "Verizon will lock it down, put 50 logos on it, and rename it something else". It's people guessing, making things up, and hating on Verizon because that's the cool thing to do.
Click to expand...
Click to collapse
There is still a big chance and possibility since verizon looks down to the community here that they could do that. Verizon doesnt like google. They like samsung and apple. They careless about everything else and what the customers want. Makes you think that how come verizon allows the use of developer devices on their network for limited phones. Mostly samsung. Verizon is always out to make more money. I again am not saying they will not allow it on edge, but it still can be a possibility coming from the fact that its unlockable and cant be altered too much by them.
Edit: Also never stated they were reliable. Just stating from how verizon is and what people think. Anything can be possible with how verizon will take this phone.
the_rooter said:
Thats incorrect google is allowing carriers to install apps but need to be able to be removed. Check the att thread out.
If u buy a carrier branded device like the nexus 6 from att unless that is paid off the phone is sim locked. Also depends on if the devices are sim locked. As of right now i know that the att is sim locked till the device is paid out of contract or bought paid in full. then u can request a key. All nexus 6 OS firmware are the same. Its a universal software. Just added bloat per company will be added for updates.
Edit: Also google even stated that now updates wont come as fast for carrier devices pending partners.
---------- Post added at 12:46 PM ---------- Previous post was at 12:39 PM ----------
I honestly dont think it will be released out of the box. I think the phones will come with 5.0 and then you can update to 5.1. Also there is rumors verizon may not allow these devices on edge.
Click to expand...
Click to collapse
Google has never made such a comment publicly regarding carrier bloatware and software updates. There's nothing to prevent someone from flashing a factory image designed for Google Play store devices to a Verizon Nexus 6 either, for example. They have, however, stated that Nexus 6 phones always come with no bloatware installed. The bloatware is downloaded during initial setup depending on which carrier's sim card is installed. The main question I have though is if I buy a Nexus 6 from the Google Play store can I pop in a Verizon sim card and have it work on Verizon's network?
Hurts their network? doubt that, because they allow dev editions to function on said network.
If it truly hurt, then none of them would be allowed, it's a $$$ thing.
I'm reading about issues with Sprint activation on phones purchased from Amazon and Best Buy. Is this everyone, or just a percentage of those MXPE owners?
Who has successfully activated on Sprint AND received the proper SIM from them? If you did, exactly how did you do it?
Who has not been able to activate?
Thank you!
I was able to activate on sprint. They had to leave off the last number in the IMEI to get their system to accept. Then they added a SIM card and everything was good to go. I don't know the details of what SIM card they had to use. My phone came from Amazon.
Sent from my XT1575 using Tapatalk
They couldn't activate me
This is the SIM that we need:
SIMGLW446C
Sku - CZ2144LWC
UPC: 019962040146
Confirmed via:
https://www.reddit.com/r/MotoX/comments/3kpbl1/how_i_set_up_my_moto_x_pure_on_sprint/
Just got off the phone with Sprint. I gave them the sku for the sim above and was told it is a worldwide sim and wouldn't work domestically (USA). She suggested a different domestic sim, had her send me both.
Sent from my kangaroo powered Inverted ViperONE using Tapatalk 2
here is a pic of the sim ...
Here in Augusta a very knowledgeable rep gave me this for free.
But I ordered from moto so the 15th it is for me.
She also said that once more Moto X's were activated the easier the process would be.
In essence Sprint learns by trial and error..
Oh and sprints sim card seem to be device specific.Unlike Verizon and others.
I was thinking cut my Note 3 sim to Nano size and Vaaaala...
But she said that would not have worked. ..
I got a 128 gb sd and clear case and glass shield waiting..
Now if I can just wait it out...lol
Here is an excellent thread for us sprint users...
http://s4gru.com/index.php?/topic/7063-moto-x-2015-pure-edition/page-18
ttkyles said:
here is a pic of the sim ...
Here in Augusta a very knowledgeable rep gave me this for free.
But I ordered from moto so the 15th it is for me.
She also said that once more Moto X's were activated the easier the process would be.
In essence Sprint learns by trial and error..
Oh and sprints sim card seem to be device specific.Unlike Verizon and others.
I was thinking cut my Note 3 sim to Nano size and Vaaaala...
But she said that would not have worked. ..
I got a 128 gb sd and clear case and glass shield waiting..
Now if I can just wait it out...lol
Click to expand...
Click to collapse
Interesting. In anticipation of getting my MXPE from Amazon tomorrow, I went into a Sprint store in Aliso Viejo last week and inquired about activation. The rep told me that I could not just take the SIM out of my Moto X 2013 because it doesn't work with SPARK and the new MXPE does, so it takes a different SIM. He was about to just give me the SIM when his coworker said that I had to have the phone in hand before they would give me the SIM.
That said, I'm just trying to get my ducks in a row for tomorrow morning when I open my phone. I would like to not have any surprise issues. I'm thinking I'll try to activate it myself online using the leave the last number off the imei technique and then head over to a Sprint store for the SIM. Anyone have any thoughts on that strategy?
It's amazing how I hear stories about various sprint stores. I mean you can drive 10 miles and get a totally different experience with customer service reps.
Some are geeks and know exactly what your talking about ,then others don't have a clue.
I find that getting familiar with a sharp rep at a store is invaluable. I mean I go to the same rep,who roots ,knows about xda,and if I do surprise her with something,she quickly researches to give a solid answer.
Same thing with phone support,I've practically hung up on some ,called back to another with better knowledge.
You would think cell phone providers would train their staff or at least one advance rep to talk the xda/geek talk that the average customer would not mention.
As someone posted in another thread, Sprint just put up a support page for the Moto X Pure 2015.
http://support.sprint.com/support/device/Motorola/Moto_X_Pure_Edition-dvc9560009prd
Glad someone posted the sim type. They have sent me three all being the wrong ones. If the one on Friday is not that one I'll request that skew.
Just got back from sprint store. Had a screenshot of the playbook document which I showed to them, also mentioned to leave out the last digit of the IMEI and it activated no problem.
Sent from my XT1575 using XDA Free mobile app
Apologies if this is the wrong place to post this, but wasnt sure where else to go. I use Project Fi. I had two 6p's. One for myself, one for my ex. Or it was supposed to be for my ex. But, well shes my ex, so no phone for her.
I decided to sell the extra 6p. The only time it had been 'activated' was to test it out of the box(I know its technically new but I've had two other instances where my 'new' phone arrived malfunctioning. If I was going to sell it I wanted to ensure it worked). So, tested it, removed/deactivated it from my Fi account, all is well.
I sold to a guy today, who is on Sprint. He currently has a Nexus 6(not the 6p). He took it home, all went well except when he popped his SIM in he couldnt get it to activate. My first guess(after researching and seeing online that with Sprint, while the 6 and 6p both use nano sims, they are technically a different part #, and as such, wont work work with the other). However, he called Sprint, and the rep told him that "it was used as a prepaid phone so therefore cannot be activated". WHAT?
I'm not the messiah when it comes to smartphones but I've owned probably 30 over the years, and been on every carrier but Verizon- I've NEVER heard of this. Its the SAME phone! There is no "different 6p" for prepaid, as opposed to contract phones.
Has ANYONE heard of this before? I honestly think she didnt know what she's talking about but, I've been wrong before. I'm just trying to figure this out before we have to reverse the sale tomorrow over something I dont believe is accurate. My gut tells me its more likely the SIM, but, I wanted to come here where the experts reside.
Thank you!
otownmarine said:
Apologies if this is the wrong place to post this, but wasnt sure where else to go. I use Project Fi. I had two 6p's. One for myself, one for my ex. Or it was supposed to be for my ex. But, well shes my ex, so no phone for her.
I decided to sell the extra 6p. The only time it had been 'activated' was to test it out of the box(I know its technically new but I've had two other instances where my 'new' phone arrived malfunctioning. If I was going to sell it I wanted to ensure it worked). So, tested it, removed/deactivated it from my Fi account, all is well.
I sold to a guy today, who is on Sprint. He currently has a Nexus 6(not the 6p). He took it home, all went well except when he popped his SIM in he couldnt get it to activate. My first guess(after researching and seeing online that with Sprint, while the 6 and 6p both use nano sims, they are technically a different part #, and as such, wont work work with the other). However, he called Sprint, and the rep told him that "it was used as a prepaid phone so therefore cannot be activated". WHAT?
I'm not the messiah when it comes to smartphones but I've owned probably 30 over the years, and been on every carrier but Verizon- I've NEVER heard of this. Its the SAME phone! There is no "different 6p" for prepaid, as opposed to contract phones.
Has ANYONE heard of this before? I honestly think she didnt know what she's talking about but, I've been wrong before. I'm just trying to figure this out before we have to reverse the sale tomorrow over something I dont believe is accurate. My gut tells me its more likely the SIM, but, I wanted to come here where the experts reside.
Thank you!
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When the unlocked phone was deactivated through Project Fi, Sprint removed the MEID from their inventory. It will need to be added back by Sprint advanced tech support. Seems like quite a bad system of handling this.
Have a look at this thread - https://community.sprint.com/baw/thread/226214?start=15&tstart=0
hawkswind1 said:
When the unlocked phone was deactivated through Project Fi, Sprint removed the MEID from their inventory. It will need to be added back by Sprint advanced tech support. Seems like quite a bad system of handling this.
Have a look at this thread - https://community.sprint.com/baw/thread/226214?start=15&tstart=0
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Just went through this myself. Bought a previously owned 6p which was actived on project fi. I am on the old sero plan still. My first attempt at activating the 6p was via the chat with sprint. They had said I coudn't activate new phones on my sero account because it wasn't being offered anymore and being deprecated.
Long story short, a call into Sprint made the difference. I did get a fresh SIM prior to activating. Sometimes it takes a few calls into sprint to get what needs to be done. They needed the imei number found in the phones settings menu>About phone>Status>IMEI information to do as hawkswind1 mentioned in the reply above.
Keep on sprint and call back.
hawkswind1 said:
When the unlocked phone was deactivated through Project Fi, Sprint removed the MEID from their inventory. It will need to be added back by Sprint advanced tech support. Seems like quite a bad system of handling this.
Have a look at this thread - https://community.sprint.com/baw/thread/226214?start=15&tstart=0
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Click to collapse
Bad system is a HUGE understatement. That being said, thank you! I'll ask him to try that. Hopefully it works.
Hey guys,
So I thought I'd make an account and post that I still have a Note 7 on VZW and it's still functioning, it doesn't seem to be re-directing calls to Verizon's customer support.
A bit about why this may be:
I turned in my Note 7 last year and got a Pixel XL. This Note 7, which was on my wife's account in December was swapped with my old Nexus 6P. Since we never actually ordered a replacement phone on my wife's line, about a week or two ago we finally received a box to return her Note 7, which we have not done yet. I decided to go ahead and put my Pixel XL's SIM in to the Note 7, and everything seems to work perfectly.
I even wiped the phone and I'm not getting any update notifications, if I check for updates I am told that there is one available (no description on what it does like usual) and am asked if I would like to install the update with three options. Yes, Later, or no. I clicked no and no further prompts occur.
If you guys who are still holding out on your Note 7 want any information or anything to perhaps figure out workarounds, let me know and I will do what I can.
They will most likely brick the SIM in your note 7 tonight at midnight. Expect it to happen. They can certainly tell what kind of phone the sim is in, even if the sim was originally in a different phone. Most likely any sim in a note 7 that is connected to a Verizon network will be bricked. Today is literally the last day our N7's will work with a Verizon SIM. Unless there have been some last minute changes to what VZ is going to do - and I doubt that, as they have already been bricking peopls sims in N7's for at least a week now - the chances are almost certain that your N7 will not work sometime later tonight.
Still going strong with my note 7 everything works perfect like it should on Verizon
Sent from my Explosive Galaxy Note 7
They won't "brick" a sim card. It called a hot-line. Its done on the server to disable certain functions from certain models. Its easily reversed and can be avoided.
eskomo said:
Its easily reversed and can be avoided.
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Are you suggesting that there's something that we can do / could have done to retain service to our Note7's?
I had my N7 hot lined by Verizon on 1/26. 3 days later I had my N4 activated on the line after telling an online chat rep that I had misplaced the 7. Texts still didn't work, so after another online chat and again having to confirm my N7 wasn't in my possession they fixed it. I figured since both agents were eager to fix the line, but only if I had returned the N7 or "lost" it that it was pretty likely I'd be able to activate my 7 again. I waited a few days for the 1/31 deadline for hotlines to pass and went and activated this beautiful black onyx Note 7, and voila it worked. Unless they manually church imei on an account that's been signed off as no longer being tied to a n7 and in good standing, I think I'm all good till the N8.
tricktaylor said:
I had my N7 hot lined by Verizon on 1/26. 3 days later I had my N4 activated on the line after telling an online chat rep that I had misplaced the 7. Texts still didn't work, so after another online chat and again having to confirm my N7 wasn't in my possession they fixed it. I figured since both agents were eager to fix the line, but only if I had returned the N7 or "lost" it that it was pretty likely I'd be able to activate my 7 again. I waited a few days for the 1/31 deadline for hotlines to pass and went and activated this beautiful black onyx Note 7, and voila it worked. Unless they manually church imei on an account that's been signed off as no longer being tied to a n7 and in good standing, I think I'm all good till the N8.
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Did you use your original Note7 SIM*when reactivating the phone?
raneym305 said:
Did you use your original Note7 SIM*when reactivating the phone?
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*if you work for or are affiliated with Samsung or Verizon, I'm not sure what Note 7 we are talking about. I lost mine* yes never touched the sim. It was the same one that came with the N7.
tricktaylor said:
*if you work for or are affiliated with Samsung or Verizon, I'm not sure what Note 7 we are talking about. I lost mine* yes never touched the sim. It was the same one that came with the N7.
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HAHAHA
The reason I ask is that, when I found that service had been cut to my Note7 I wasn't able to reactivate my Note 4 via the MyVerizon portal- I actually had to call into Verizon to do it. I was told by*multiple Customer Service Reps that they had put a block on the SIM card itself, not the actual device. Furthermore, while trying to reactivate my Note 4 (which had been working just fine the week before) they killed that SIM too... It ended up taking umpteen phone calls, 3 online chats, and a trip to the Verizon store (all-in-all, basically an entire afternoon) just to get*my Note 4 reactivated with*a*new SIM.
I'm just trying to avoid going through that process again.
raneym305 said:
HAHAHA
The reason I ask is that, when I found that service had been cut to my Note7 I wasn't able to reactivate my Note 4 via the MyVerizon portal- I actually had to call into Verizon to do it. I was told by*multiple Customer Service Reps that they had put a block on the SIM card itself, not the actual device. Furthermore, while trying to reactivate my Note 4 (which had been working just fine the week before) they killed that SIM too... It ended up taking umpteen phone calls, 3 online chats, and a trip to the Verizon store (all-in-all, basically an entire afternoon) just to get*my Note 4 reactivated with*a*new SIM.
I'm just trying to avoid going through that process again.
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I hear ya I too was hesitant just because I didn't feel like having too contact them again after saying the N7 was lost and have it mysteriously in my possession and trying to connect to the network. During my 1st contact after N7 data went down I did mention I was an attorney and that what they were doing was really gray legally. All I got from only online chat reps was that my number had been hot lined and that they would fix it. Halfway through activating my note 4 they asked if I had returned n7 I said no I didn't see how it was even relevant but that I had lost it. Not another word. But my texts did not work. So next day again via online chat the rep asked about the N7. I said I "misplaced" it. She asked when. I said 3 days prior, 1/26. The day they hot lined it. She didn't say anything else, asked me to reboot the note 4 and it was calling and texting again. Fast forward five days I went to Verizon and activated my "misplaced" N7 via online hub without issue. No mention off a sim card ever and I touched neither phones sim card since the days I bought the phones.
Well, it worked... for three days...
raneym305 said:
Well, it worked... for three days...
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Yea mine nu just bit it again too. This is ridiculous.
Back on the Note 4. I'll give it a day or two before attempting to reactivate my Note7. As of now, there's been nothing to indicate that this round of hotlining will have different results than the last.
I got antsy. I reactivated my Note 7 last night and haven't had a single issue.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
raneym305 said:
I got antsy. I reactivated my Note 7 last night and haven't had a single issue.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
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Got hotwired as well, What method are you using to reactivate you're phone? The online service or are you calling in and activating? It seems as if my sim card itself is what hotwired.
Y0sHii said:
Got hotwired as well, What method are you using to reactivate you're phone? The online service or are you calling in and activating? It seems as if my sim card itself is what hotwired.
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That's why I reactivated my Note 4, then trimmed down the SIM and used today. I now have 3-4 Nano SIM Cards, and a Nano to Micro SIM adapters. Assuming the hotlining will continue on a weekly basis, I'll just reactivate my Note 4 with one of the Nano SIMs not in use, then slip it into my Note7.
The first time I was hotlined, I didn't do any SIM swapping. I reactivated my Note 4 then, a few days later, went online and reactived my Note7 that was still loaded with SIM that had been hotlined.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
Hi guys. I've been going with this for about a week or two now, similar to you guys and want to share my experience. My device was purchased through 3rd party means, and has no purchase history in my Verizon account. I was hot lined this past Tuesday, the 7th. I called and was on the phone with a manager for over an hour, who was extremely reluctant to help me (obviously). She told me that the recall had changed status to involuntary, and that Samsung is forcing them to hot line the phones due to whatever reason.
This is obviously crap, but boy was she reluctant to prove it and everything. So i said whatever and hung out. Two days later, I went to reactivate the phone on using their Online activation, and I received an error message saying my account was blocked from doing so. I spoke with an online rep who reactivated my phone with no questions asked. I asked her if there was anything wrong with my account or line, to which she said No. I asked her about anything relating to hot line and she told me specifically this: "If a Note7 is active on the line, block services to drive customer to upgrade". She totally disregarded the message, and said she'll place a flag on my account that if I continue to have an interrupt of service, I will look into it further.
It's obvious that if you are hot lined, and your calls get redirected to Verizon's special reps specifically for Note7 users, and will be their to assist you and leave you with no choice but to upgrade. If you contact verizon differently, whether it be over the phone through their normal tech lines or through their web portal, you are handled by the run of the mill employees who either don't care, or aren't told to handle your case by special means. Just keep fighting them.
raneym305 said:
That's why I reactivated my Note 4, then trimmed down the SIM and used today. I now have 3-4 Nano SIM Cards, and a Nano to Micro SIM adapters. Assuming the hotlining will continue on a weekly basis, I'll just reactivate my Note 4 with one of the Nano SIMs not in use, then slip it into my Note7.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
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....Beautiful, simply beautiful. THIS has been the answer I've been trying to squeeze out of the Verizon rep's from going to the local store, chat and even 3+ hour phone sessions. Literally all i needed to know was if my device's info was being broadcasted from the sim card that was previously hot wired!! It seems like it is therefore all i need now is to activate my old note 3. have it activated for a bit then shave that card down to fit the note 7. Go to the store and get a new sd card for the note 3 then activate and reactivate on a weekly basis until the note 8 comes out. Still looks like there is a way to Limp to the finish line with this recall/hotline issue.
---------- Post added at 08:12 PM ---------- Previous post was at 07:32 PM ----------
CarbonMan said:
Hi guys. I've been going with this for about a week or two now, similar to you guys and want to share my experience. My device was purchased through 3rd party means, and has no purchase history in my Verizon account. I was hot lined this past Tuesday, the 7th. I called and was on the phone with a manager for over an hour, who was extremely reluctant to help me (obviously). She told me that the recall had changed status to involuntary, and that Samsung is forcing them to hot line the phones due to whatever reason.
This is obviously crap, but boy was she reluctant to prove it and everything. So i said whatever and hung out. Two days later, I went to reactivate the phone on using their Online activation, and I received an error message saying my account was blocked from doing so. I spoke with an online rep who reactivated my phone with no questions asked. I asked her if there was anything wrong with my account or line, to which she said No. I asked her about anything relating to hot line and she told me specifically this: "If a Note7 is active on the line, block services to drive customer to upgrade". She totally disregarded the message, and said she'll place a flag on my account that if I continue to have an interrupt of service, I will look into it further.
It's obvious that if you are hot lined, and your calls get redirected to Verizon's special reps specifically for Note7 users, and will be their to assist you and leave you with no choice but to upgrade. If you contact verizon differently, whether it be over the phone through their normal tech lines or through their web portal, you are handled by the run of the mill employees who either don't care, or aren't told to handle your case by special means. Just keep fighting them.
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Click to collapse
Interesting, i was told that the service of hotlining phones were "automatically done by a computer at Samsung" -__- . Yes Samsung the manufacturer not the one providing service to the phone and literally got the run around for hours. So what im getting from your entry here is that they're are explicitly told to deny, deny, deny until you're give up and use an upgrade which will tie you to a phone for 2 years that you never wanted in the first place or activate an old device that you'll have to keep upwards of about 6 months until the note 8 comes out.. Unless you find that Golden employee that either doesn't know or doesn't care and will restore service to the phone even if its temporary. Ok *opens support Verizon chat* lets do this again..
Although this process of hotlining our phones affects our SIM cards (and not our phones), it isn't permanent. A few days after my first hotlining, I was able to reactivate my Note7 still using the original SIM card.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
raneym305 said:
Although this process of hotlining our phones affects our SIM cards (and not our phones), it isn't permanent. A few days after my first hotlining, I was able to reactivate my Note7 still using the original SIM card.
Sent from my Verizon Samsung Galaxy Note 7 using XDA Labs
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By activating a different device in place of it, then activating the note 7?
Or just deactivating the device waiting a few days and reactivating it?