Problems with oleophobic coating - Nexus 6P Q&A, Help & Troubleshooting

I just got my Nexus 6P a few days ago and I just noticed that I had a problem with the oleophobic coating on the screen.
There are a few areas of the screen that do not appear to be coated properly, since those areas accumulate smudges a lot more quickly than the rest of the phone.
Does anyone else have the same problem? Or is this just an one off incident?

I had this issue with my Nexus 4. I was going to use a screen protector anyway, so I just solved the problem by installing a tempered glass screen protector. If it is a problem for you, I would try to get it replaced under warranty, otherwise a tempered glass screen protector is a great work around for it.

I actually noticed the problem when I tried to apply a tempered glass screen protector because I was having a really difficult time trying to clean the screen. The standard wipe down with the alcohol pad and microfiber cloth wasn't enough to clean the screen.
Based on the shape of the splotchy area, I think someone on the assembly line tried to move the glass before (or during) the coating process. The area that smudges is right where my palms rest when I grip the phone. Also, the right edge and the earpiece area don't appear to be coated entirely either.
I think I'm going to exchange it. Also, the screen protector I got (Supershieldz) doesn't have the cutout for the proximity sensor, so it isn't going to work anyways.

I noted that there were a couple spots towards the edges of the screen that had prominent smudges on them yesterday. I dismissed it as just the location my hands rest but since reading this thread I cleaned the glass thoroughly and ran my finger over the whole (clean) screen and the spots with poor coating come out immediately. That's unfortunate. I'm always afraid to exchange devices for fear of getting a device with a worse problem.

http://www.phonearena.com/news/Oleo...e-what-to-do-if-the-coating-wears-off_id65974
Alcohol will damage the layer, so will other screen wipes as stated above, I use IPA to clean my screens and the layer on my N5 and N6 was removed pretty quickly.
It's highly unlikely that a poorly coated screen would make it past QS anyway as it will be applied in the corning factory before it hit any assembly line.
I doubt they will replace it if you admit to using IPA or other alcohol based substances.

The smudging was a problem even before I used the alcohol wipe. Originally, I thought it was just an ordinary smudge. Except, when I tried to clean it with a lens cloth, the smudge would not come off. My Nexus 6 and iPhone 6 still have their oleophobic coatings intact; I know how take care of them. And from experience, one wipe is unlikely to degrade the oleophobic coating this much.
When the screen is clean, you cannot tell that there is anything wrong with oleophobic coating. There are no tell-tale signs that there is anything wrong with the coating. That is why I probably got through QC.

I found the same problem at the top right corner.
Got RMA from Google.

ddslee said:
I found the same problem at the top right corner.
Got RMA from Google.
Click to expand...
Click to collapse
That's bad!

ddslee said:
I found the same problem at the top right corner.
Got RMA from Google.
Click to expand...
Click to collapse
Yeap, that is what it looks like.

One more pic of the same defect.
If I wipe off the oily residue with microfiber cloth, the screen looks perfect. When I rub the screen with oily finger, the oleophobic coating defect shows up as shown in the pictures.

Would this problem actually impact the performance of the phone in any way or is it a question of aesthetics?

Won't be druv said:
Would this problem actually impact the performance of the phone in any way or is it a question of aesthetics?
Click to expand...
Click to collapse
It means the screen will get more oily in that area from your fingers and your finger won't drag as well over that area.

Batfink33 said:
It means the screen will get more oily in that area from your fingers and your finger won't drag as well over that area.
Click to expand...
Click to collapse
Thanks. Would there be a degradation of the coated areas due to this defect?

Won't be druv said:
Thanks. Would there be a degradation of the coated areas due to this defect?
Click to expand...
Click to collapse
The properly coated areas appear to repel oils as originally intended. The problem is that the defective areas will appear perpetually dirty.
It is pretty hard to clean the areas that aren't coated properly. In fact, I think it might be harder to clean than just regular glass.

i use a lens microfiber cloth and this lens cleaner to clean my phone displays. i spray the cloth never the screen. never had a problem before on OG EVO 4G, G-Nex, Nexus 5. is this bad? -
Flents: Wipe'n Clear Eyeglass Lens Cleaner, 8 Oz
Ingredients:
Water, Isopropyl Alcohol And Detergent. Aqua, Alcohol Isopropilico Y Detergente.
http://www.walmart.com/ip/Flents-Wipe-n-Clear-Eyeglass-Lens-Cleaner-8-Oz/10315890

ddslee said:
I found the same problem at the top right corner.
Got RMA from Google.
Click to expand...
Click to collapse
Are you going to have to send your phone in first? I want to RMA mine but can't go without a device for a week.

Domenator said:
Are you going to have to send your phone in first? I want to RMA mine but can't go without a device for a week.
Click to expand...
Click to collapse
If you had bought the device direct from Google store then you are never without a phone. The general process is Google sends the replacement phone out to you and then you send your current phone back after receiving the replacement phone. So yeah, you are never without a phone.
EDIT: Just a note: Google supplies all postage. It doesn't cost you anything. They only pre-charge you for the full cost replacement phone but never really take the money. The charge is dismissed and money is returned back into your account after Google receives your old (RMA) phone. Google will explain everything to you anyway once you contact them and request RMA.

bysleeper said:
If you had bought the device direct from Google store then you are never without a phone. The general process is Google sends the replacement phone out to you and then you send your current phone back after receiving the replacement phone. So yeah, you are never without a phone.
EDIT: Just a note: Google supplies all postage. It doesn't cost you anything. They only pre-charge you for the full cost replacement phone but never really take the money. The charge is dismissed and money is returned back into your account after Google receives your old (RMA) phone. Google will explain everything to you anyway once you contact them and request RMA.
Click to expand...
Click to collapse
Wow checkout this conversation I just had with a Google rep:
Conor D. 11:19 AM
I understand.
At this time, we don't really have any troubleshooting steps for this issue. However, if you are still within your 15 day return period, you can always return this phone and place a new order if you wish.
me 11:23 AM
There is no way to get an exchange so I do not have to wait a long time to get a new phone?
Conor D. 11:24 AM
At this time, there is no replacement process for finger print issue. If you do not wish to return your phone, I would recommend looking into a screen protector for this phone.
How did you guys get Google to exchange it? Maybe I should try calling.

Gekko2 said:
i use a lens microfiber cloth and this lens cleaner to clean my phone displays. i spray the cloth never the screen. never had a problem before on OG EVO 4G, G-Nex, Nexus 5. is this bad? -
Flents: Wipe'n Clear Eyeglass Lens Cleaner, 8 Oz
Ingredients:
Water, Isopropyl Alcohol And Detergent. Aqua, Alcohol Isopropilico Y Detergente.
Click to expand...
Click to collapse
How do I clean my smartphone's screen and should I mind its oleophobic layer?
Yes, you should. It is not recommended to use any alcohol-based solutions when cleaning a capacitive touchscreen, neither is it a good idea to apply common household detergents, even if it's stated that they can be used for computer and / or TV screens. The aggressive compounds in such cleaners can easily wipe off the oleophobic coat and leave your glass “naked”.
Cleaning your mobile device's glass should generally be done with just a soft, cotton rag. In extreme cases, water-based solvents should do the trick – cleaners that are specifically designed for touchscreens can be bought at various outlets, just make sure to check the ingredients, as many manufacturers will feel no remorse in stamping an alcohol-based detergent as mobile-friendly. Also, applying the detergent to the rag, rather than spraying it directly on the screen, is a good idea.
Source : Phonearena
Clearly the spray you use is alcohol based, which i personally would never use.

Domenator said:
Wow checkout this conversation I just had with a Google rep:
Conor D. 11:19 AM
I understand.
At this time, we don't really have any troubleshooting steps for this issue. However, if you are still within your 15 day return period, you can always return this phone and place a new order if you wish.
me 11:23 AM
There is no way to get an exchange so I do not have to wait a long time to get a new phone?
Conor D. 11:24 AM
At this time, there is no replacement process for finger print issue. If you do not wish to return your phone, I would recommend looking into a screen protector for this phone.
How did you guys get Google to exchange it? Maybe I should try calling.
Click to expand...
Click to collapse
I just called because of this issue, plus I told them about the top speaker being louder, my backplate being uneven, and the scratches it shipped with. My coating is so bad, it makes the person's phone who supplied those pictures not look so bad. They won't issue me an RMA, only an exchange. So the phone has to be returned within 7 days of them sending the e-mail for the exchange., and I don't even know when the replacement would get here. Says leaves warehouse in 2-3 weeks. Not happy with Google right now.
I can't figure out how to access their chat support. It just keeps looping to help articles when I click it. Mind telling me how?

Related

Can I wash and reuse factory screen protector?

That's pretty much my question. I read the thread talking about doing this with aftermarket ones, and wish I had read it before I applied mine. I got dust under mine. basically want to know if I can wash the one that came with the Fuze and put it back on, before I spend 20 bucks to have a new one shipped to me.
The short answer is "Yes"
Lukewarm water is a good place to start, and don't bother to try to get the "down" side (the sticky side) completely dry: just flap about a bit until most of the water shakes off.
Might find it works better if you have some non-greasy soap around - note that most of the soaps available today will leave their OWN residue behind!
Another handy trick for removing spots of DUST is to simply pick them up with tape. This technique is particularly worthwhile if your only complaint is a small number of dust spots that you can remove (with the tape) by only having to lift one corner of the cover.
Find that a microfiber cloth does a good job with the Exterior service of the screen cover, with a bit of "Safe For Coated Lens" cleaner sprayed on the cloth if the cover is particularly grimy....
Why would you when they only cost a few pence!!!!
I just use regular seetrough tape, apply it all around, rub it on tight, then pull it of. after that apply it imidiatly to the phone, otherwise it'll collect dust again.
water didn't work on mine.
@jim: you would because this is FREE, no trouble and no waiting for your products (some people can only order them online from other countries and have to wait a week (or 2) ). + I think the factory one is the best (I have a differrent one but I liked the factory the best)
Thanx for the help. I heard the factory one was the best as well, that is why I wanted to stick with that one. That being said, I was using my phone in the car the other day,(not whilst driving) and forgot I left it on my lap, and well got out. long story short I guess I'll have to order a new one anyway. the phone made it alright, just 2 small chips. lucky i had the screen protector on though. Any one know of any as good as factory?
I just put a Martin Fields protector on my Fuze and love it. It's definitely on par if not better than the factory one.
Have an Exim screen protector on its way, but don't expect to receive it until early (hopefully) next week.
Have also been pleasantly surprised by the included screen cover - but wish they had included a protector for the keypad area as well. At the moment, intent is to mount the Exim's keypad cover once it arrives and save the screen cover until ready to replace the OEM one.
Pricing on screen covers varies widely: have had good luck with Boxwave covers for my Axim, but am ready to try some of the less expensive options with the Fuze.
Mattijn106 said:
I just use regular seetrough tape, apply it all around, rub it on tight, then pull it of. after that apply it imidiatly to the phone, otherwise it'll collect dust again.
Click to expand...
Click to collapse
you can use the steam trick, go into a small bathroom and run the hot water until there is a lot of steam. This will drop the dust particles from the air, ensuring you don't get any dust on the screen or protector while applying.
bboyneko said:
you can use the steam trick, go into a small bathroom and run the hot water until there is a lot of steam. This will drop the dust particles from the air, ensuring you don't get any dust on the screen or protector while applying.
Click to expand...
Click to collapse
I hope you mean just the screen protector...
taking your phone in a steamy room is just stuipid
gbueh said:
I hope you mean just the screen protector...
taking your phone in a steamy room is just stuipid
Click to expand...
Click to collapse
im sure nothing will happen to your phone in a steamy room
unless condensation occurs inside the phone, you're fine
i have so many phones
i always bring them into the bathroom,
i just leave it on the counter
i have never had a broken phone due to steam
not a porn site ;-)
These are reasonable priced and offer excellent protection.
http://www.bestskinsever.com/servlet/StoreFront
it's awesome way to remove dust by tape so i tested it and success with me

Fixing Scratches on the Front Screen?

I've done a fair bit of searching both here and elsewhere online, and I've yet to find anything relating to a successful repair method for small surface scratches on the front screen (which may perhaps be impossible).
I've been going without a screen protector/case for the last few weeks, and despite being über careful, I have a very small scratch in the middle of the front screen. Not a show-stopper by any means, but enough to give me pangs of annoyance every time the light catches it.
Has anyone found a way to fix/conceal this kind of thing, which from what I understand is pretty difficult with a glass touch-screen?
Thanks in advance for any advice.
Westibone said:
I've done a fair bit of searching both here and elsewhere online, and I've yet to find anything relating to a successful repair method for small surface scratches on the front screen (which may perhaps be impossible).
I've been going without a screen protector/case for the last few weeks, and despite being über careful, I have a very small scratch in the middle of the front screen. Not a show-stopper by any means, but enough to give me pangs of annoyance every time the light catches it.
Has anyone found a way to fix/conceal this kind of thing, which from what I understand is pretty difficult with a glass touch-screen?
Thanks in advance for any advice.
Click to expand...
Click to collapse
I wonder if you can use rubbing compound on it? Also would a screen protector cover it? Don't feel bad I have a pocket full of dust under my screen. I just wonder why they didn't make a headphone jack plug.
The first thing I am going to try is to go after work today, get a screen protector, and see if that helps reduce the visibility of the scratch (in addition to obviously preventing new ones).
On the one hand I feel silly for stressing over it, but on the other....well, what can I say?
If I continue to keep waking up in cold sweats, I might have to resort to more hardcore methods...
About the only thing you can do, that I know of, is cover it with a screen protector. That is what I had to do on my previous phone when the screen got scratched. Fortunately, once I put the screen protector on it you couldn't see the scratches any more.
You might be able to fix it by putting toothpaste in the scratch and wiping it clean
strung said:
You might be able to fix it by putting toothpaste in the scratch and wiping it clean
Click to expand...
Click to collapse
Use toothpaste or jeweler's rouge (for normal glass at least)
I had one minor scratch on mine and tried fixing it with toothpaste. Didn't work. It actually made the problem worse by creating a bunch of tiny microscopic scratches around it so now it looks smudged right around the scratch all the time unless I'm always wiping it clean with a microfiber cloth.
Luckily for me, I'm getting the Evo replaced with a new one when my local store gets their new shipment in. I have some light leakage and a spot on the screen that is lighter than the rest of the screen (looks almost like a burn spot) which is a great excuse for me to return it and start fresh (and this time with a protector).
I'm not listening to these "scratch tests" for phones anymore. After babying my phone for a month and STILL mysteriously ending up with a scratch out of the blue, I can't risk not having a screen protector anymore.

My screen is a dust magnet, anybody have the same issue?

I am currently not using a screen protector and I've noticed my screen is a dust magnet. I get an substantial amount of dust latching on to my screen (if it was just a bit I wouldn't bother). Is there any liquid solution I can use to make the screen more dust resistant? I am currently using lens cleaner and disposable microfiber cloths to clean my screen. Anybody else getting the same issue?
I just ordered a SGP crystal clear screen protector because I noticed how popular they were on the forums... but it won't arrive for another week.
maybe u should clean up in ur cave
If by cave you mean the city of Toronto (yes I collect dust while walking around the city), then yeah I'd like to. But all the mayoral candidates are crap and our politicians are corrupt as hell. Cleaning ain't gonna happen. Thanks for the suggestion though.
almaalma74 said:
maybe u should clean up in ur cave
Click to expand...
Click to collapse
Haha funny
But it's a real problem with a real solution (2.2-only)...
Go to settings
then click display
then scroll down
turn 'dust collector' off
that should do the trick!
This is my first time running into snarky people on xda, everybody else has been nothing short of helpful.
I'm noticing my phone screen is collecting more dust than all my other gadgets; I'm just wondering if anybody has had a similar issue.
There is no need to try to insult my intelligence. Thank you very much.
Turn your phone upside down when you place it on something, should do the trick lol
Sent from my GT-I9000 using XDA App
hahaha the replies made my day xD xD
Now that I think of it, I have never seen dust on the screen of my SGS, even though I live in a relatively polluted city. I guess it just gets wiped off by my fingers while, you know, I'm actually using the phone.
rasebo said:
Now that I think of it, I have never seen dust on the screen of my SGS, even though I live in a relatively polluted city. I guess it just gets wiped off by my fingers while, you know, I'm actually using the phone.
Click to expand...
Click to collapse
Thanks for letting me know.
Since I've got the phone I've been cleaning my screen with a camera lens cleaner solution. I'm just concerned I may have wiped off a coating off the glass, or the solution itself made the surface more adhesive. I'm sure it won't be a problem once the SGP protector arrives.
I know nothing about the hardware so please correct me... The screen is capacitive thus using electricity to detect touch. If for some reason the shielding is broken i can imagine it is a little bit static thus attracting dust. It could well be that my assessment is bs.
happens to my phone too.
My guess is that you have rubbed off our dissolved some sort of coating. I've had mine here in Vancouver (so the same Bell model, probably) for a couple of months and have never noticed anything I'd describe as dust, maybe some good old sweat and grease.
If you don't mind my asking, why were you cleaning the screen in the first place? Why use any sort of cleaning liquid if you're gonna clean it at all? Wouldn't the microfiber cloth, or kimtech wipes be enough? But again, why do it at all?
Sent from my GT-I9000M using XDA App
Recent study reveals germs and bacteria make your phone more dirty then a toilet seat.
I don't need a study to tell me that, the toilet seat is one of the cleanest parts of your house.
Still, you don't see people washing their money, their keyboard, or their dish sponge obsessively...
Sent from my GT-I9000M using XDA App
I guess you could try brasso gadget clean or something. I have never tried it but its meant to be anti static. Hope that helps.
Personaly i clean my phone weekly not for the germs but to remove crusts. I use lcd screen cleaner btw. But if you'll ever have to take care of a baby you will quickly get into the habit of cleaning everything.
this is now getting way off topic, as I'm sure the baby isn't playing with the i9000
but to keep that train of thought going, first time parents do tend to clean everything thoroughly (and hourly), but by the time you have your second or third you realize there's really no need to scrub everything with antibacterial sprays...
anyway, I'm curios whether someone knows if a capacitive touchscreen, gorilla skin, or the SGS's implementation of both has some kind of coating that's vulnerable to being taken off with lense cleaning fluids
http://www.engadget.com/2010/10/08/brasso-gadget-care-polish-review/ that's the brasso stuff. I have been using the sgp ultra clear. Its pretty decent thought nothing will beat the bare screen. And I have noticed it is slightly less responsive. Before with use the slightest touch it would register my finger. Now it seems like I need to apply abit more pressure.
Also when applying the screen protector be VERY careful. I wasted the first one because of dust getting underneath. very annoying so be careful and do it somewhere dust free and as quickly as possible.
Although I wash my face with biotherm homme exfoliating face wash twice a day, I don't have the best skin in the world. I tend to accumulate oils as the day progresses and my phone tends to share a bit of it. With that said, it was necessary for me to clean the phone every so often. The reason I used lens cleaner was because it was readily available and I figured if it was gentle enough for a camera lens, it should be more than apt for glass.
I'm just speculating there may be an anti static layer I've cleaned off. I wouldn't be surprised if there was (I mean they do sell anti static sprays). Atm, I'm just waiting for my SGP Ultra Crystal screen protector.
In the worst case I'll also try Brasso and/or an anti-static spray.
As for applying the protector, I think I'm going to use the steamy washroom method.
Btw, thanks to all who have added constructive suggestions and input, I really appreciate it.
I now have the same problem on my new Pixel 7 Pro I bought like a month ago. It's screen is dusty whenever I get it out of the pocket no matter what pants.
Searched everywhere and can't find anything useful. My first guess is some kind of static electricity. I've tried:
• other phones
• anti-static screen cleaner
• letting the battery die and keep it uncharged for like half a day.
• a bunch of different jeans/pants
• even tried vaccum cleaning my pockets and trying to pick up anything that's impossible to see with human eye by a lint roller and duct tape.
Putting on a screen protector film or tempered glass would be my last resort.
After 30 minutes in pocket it looks like this. It's really embarrassing when I have to get it out in front of other people. Also attaching a photo of my pocket so you don't think they are messy or something. Other phones do not have this problem in the same pocket

Oleophobic protection gone?

Request #598947
Screen without oleophobic protection
ME Wednesday at 20:55
I first bought a OPT, and I completely broke it. So I decided to buy another one, and immediately bought a (orzly) tempered glass screen protector, wich I applied right when I received the phone. Three days ago, I broke the screen protector, but the screen of the phone itself remained unshattered. I noticed a stain, three centimeters wide, and I can't, with all the effort and the adequate products I'm putting on it, clean it.
I've came to the conclusion that the oleophobic coating isn't present in this part of the screen (midly centered), because it keeps the traces of grease much more than the rest.
I can't take photos of it for the moment because I lack a decent camera, but in less than 10h you will have different photos to check that.
Thank you for your patience, Vincent
Carlisle Wednesday at 21:00
Hi Vincent,
Thank you for reaching OnePlus. I am Carlisle and I will handle your ticket as of the moment.
We will wait for the pictures to be sent so we can further diagnose this issue.
Please let me know if you have any questions.
Best,
Carlisle
ME Yesterday at 10:34
Hello Carlisle,
I took the photo with an old phone, so the potato quality is present, I can take other photos with a better phone later if the current photos aren't good enough.
Ecran_Propre.jpg - is the photo where I cleaned the screen with 90% alcohol and the tissue thing for my glasses. Nothing to notice, but when I wipe, the alcohol took more time to evaporate on the stain.
Fluo_Marqueur.jpg - is where I painted on the screen with a pink fluorescent marker, and a permanent Marker (both of them showed in the Ecran_Feutres.jpg pic)
The pink fluorescent marker let "bubbles on the normal part of the screen, but let a straight trace on the "weird stain".
I scared myself for the permanent marker traces, as the pink thing, it let bubbles, and a straight trace. It scared me when I had a real difficulty to erase the part where the two markers "fusioned", because the marks wouldn't go!, 90% alcohol and patience let them go finally.
Gras.jpg - is where I simply applied olive oil. the weird stain is visible, that was hard to clean (again, potato quality, sorry for that).
Forme.jpg - Is a clearer photo, in wich I show my paint skills, because I drew the outline of the weird stain.
Ecran_Feutres.jpg - is the two markers used, plus the screen protector I bought, installed, and broke.
Thanks for your attention, Vincent.
Can't post images on xda i guess
Sam Yesterday at 21:44
Hi Vincent,
Thanks for the reply and attaching the photos as well. In regards to your concern, since such damage to the Screen was caused by mis-use/ accident, it's not covered by OnePlus Limited Warranty. Please visit this link to check our Privacy and Legal page . The good thing is that we can offer a repair service for this, but you will handle the cost of the repair.
Would you like to proceed?
Looking forward for your response.
Thank you and have a nice day!
Best regards,
Sam
Vincent Ferry Today at 11:18
I think we've been misunderstood.
I'm saying that, perhaps, the phone was damaged before I used it with any kind of protection, as I have a very "regular" use of my phone. The Orzly screen protector I used did his job pretty well, so the phone screen itself wasn't damaged at all.
So what you're saying is that the tempered glass screen protector made by one of the best companies in this category just kept off the oleophobic protection? Is that possible? Or can a screen production unit can get out of your factory without being totally protected? Gorilla Glass did a bad job?
I'm not totally ok for paying for this, as i'm not 100% convinced it is me.
I will link this converstation to (email of orzly), and (email of gorilla corning), to be sure you do the maximum to sort this out.
-------------------------------------------
What's your thoughts?

Included Screen Protectors

So what's the trick to getting these weird screen protectors installed. Did you guys use a soap solution and try installing it wet? Or what. I've seen a bunch of people complaining they don't stay on.
I used diluted soapy water Spritz the screen Spritz The shield line it up and then use a rubber squeegee to get the liquid out from underneath with a microfiber cloth at the edges to absorb. leave the protective upper film in place while squeegee it may take a day or two to get out tiny little micro bubbles that are left underneath and they will dehydrate and seals as perfect here's some pictures to show you I did my wife's and mine.
666syco said:
I used diluted soapy water Spritz the screen Spritz The shield line it up and then use a rubber squeegee to get the liquid out from underneath with a microfiber cloth at the edges to absorb. leave the protective upper film in place while squeegee it may take a day or two to get out tiny little micro bubbles that are left underneath and they will dehydrate and seals as perfect here's some pictures to show you I did my wife's and mine.
Click to expand...
Click to collapse
You may be the first person in the world to get one of these things on.
I tried both of them, there is no instructions, no indication whether its dry and wet apply. I did the same with the solution from another screen protector kit I had but it was abysmal. I'm generally really good about getting these on too, especially plastic ones. Do it in the bathroom with a ton of steam from the shower to keep the dust off it. No luck at all. I ordered some cheapies on Amazon but who knows they will get here. Really not happy about using this unprotected.
xgerryx said:
You may be the first person in the world to get one of these things on.
I tried both of them, there is no instructions, no indication whether its dry and wet apply. I did the same with the solution from another screen protector kit I had but it was abysmal. I'm generally really good about getting these on too, especially plastic ones. Do it in the bathroom with a ton of steam from the shower to keep the dust off it. No luck at all. I ordered some cheapies on Amazon but who knows they will get here. Really not happy about using this unprotected.
Click to expand...
Click to collapse
Yeah, exactly the same for me. Tried the first one dry, the second wet. No luck either way. Now I'm waiting for the ones from Amazon to arrive and hope they'll do better.
Same, tried to put the first one on dry; had an absolute shocker, more bubbles than a Jacuzzi.
Will have a go at applying the second one wet as op has suggested.
With patience you can get a decent result
The two things included aren't screen protectors, OnePlus support informed me. If your phone didn't come with one already applied reach out to OnePlus. They instantly escalated my issue when I showed proof.
pysklona said:
The two things included aren't screen protectors, OnePlus support informed me. If your phone didn't come with one already applied reach out to OnePlus. They instantly escalated my issue when I showed proof.
Click to expand...
Click to collapse
They definitely are screen protectors
I applied mine like I do the hydrogel ones from AliExpress, lift the back film just enough to line it up with the camera, then use a squeegee to apply while at the same time lifting off the rest of the back film. I had no bubbles whatsoever.
Sent from my IN2025 using Tapatalk
pysklona said:
The two things included aren't screen protectors, OnePlus support informed me. If your phone didn't come with one already applied reach out to OnePlus. They instantly escalated my issue when I showed proof.
Click to expand...
Click to collapse
Damn, you're right. It did come with a protector applied. But what are those two things coming with it, when - as you say - they aren't screen spare protectors?
Mine with patience.
Enviado desde mi IN2023 mediante Tapatalk
Doesn't cover everything so not perfect but honestly, I removed the P20 pro factory screen protector and left it bare, I treated it normally and absolutely nothing. Not one scratch so I run they three screen is actually strong enough on it's own, I'm just too worried to rest it
Reuben_skelz92 said:
They definitely are screen protectors
Click to expand...
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Cytoph said:
Damn, you're right. It did come with a protector applied. But what are those two things coming with it, when - as you say - they aren't screen spare protectors?
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If anyone wanted proof, I'm not lying lol
Cytoph said:
Damn, you're right. It did come with a protector applied. But what are those two things coming with it, when - as you say - they aren't screen spare protectors?
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Mine did *not* come with one applied. I was kinda shocked, to be honest. It's the first OP phone that didn't have one applied from the factory. I do have the two that came with it, but haven't applied them because of all the reports of how much they suck. I've just been going naked for now.
As for the other reply, if they're not screen protectors, what in the world else could they be? That just doesn't make sense. I'm going to guess that's a language-barrier thing, as I've often had OnePlus support say things that don't make sense...
pysklona said:
If anyone wanted proof, I'm not lying lol
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There 100% screen protectors

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