Related
Hi,
I've been using my xda for about a month now and have noticed it hard to keep the screen clean, it seems to be very greasy etc... Has anyone invested in a screen protector for this problem or is it not really worth it?
Also cause i have only had mine a month with limited use, has anyone who has owed this phone longer noticed it gets scratched from the pen etc after longer periods of time...?
I know not important questions but just something i've been wondering none the less. Thanks
Got a brando one
I wanted to ditch the case (as it's pants) so I got a brando screen protector. It was a real faff to fit and I still haven't got it a) square or b) without loads of [email protected] under it, but it does its job, it seems to be sensitive enough and I (probably) am too ham-fisted to judge how difficult it is to fit the thing.
Hope that helps.
I've been told the Martin Whatsisname Screen Protectors are really good.
I'm thinking about getting one of these.
Do they leave any marks when you peel them off afterwards? From the glue and stuff?
Hi Tom
They don't use any glue, so you can just peel them off with no problem.
They cling to the screen like clingfilm.
nothing else than brando! have used it on all of my previous devices .. just no comparison to the cheap ones on ebay ...
I would say screen protector is a must for me...I'm too lazy to pull out the stylus every time....a screen protector will allow me to tap with my fingers, nails.....or even a pen....in fact, I put a protector on almost every mobile phones, my previous PPC....
Fair enough, but at £8.50+ its a rip off!!! for a bit of plastic that cost 0.05p to make, they're laughing all the way to the bank....
Supply & Demand
Maybe. It's a quality product and it's still a lot cheaper than a new screen...
You pays yer money.
Maybe but im just not convinced, how can you decribe a bit of platic as a "quality product"? I have heard they are extreemly hard to fit properly without getting finger prints on them etc and you get air bubbles and it is really annoying if you even leave a few specs of dust underneath it...?
No one round the office here seems to bother with them. I dont expect with any device for the screen to remain untouched forever, i think it just comes down to normal wear and tear, as with everything. Just my views anyway, need to hear more about these things before i had over best part of £10.
I have seen a Martin Fields one and someone on here said they were good. Is it easy to notice its there if you have one installed?
I have bought some via ebay from screenprotector24 at £1.99 for 6 plus P&P. There was also a buy 2 get 1 free offer on too. I have never been a fan of screen protectors but I agree that with the Mini-S it is verging on essential.
I am more than happy with the quality of the ones I received.
Hope that helps someone.
Regards,
White.
I've been looking for some on ebay, what did you type in to search and find those? can you link me?
Hi,
Sorry, I'm at work and barred from ebay. www.screenprotector24.de may well work if I recall correctly.
Regards,
White
Brando screen protectors
Just because something's made of plastic doesn't mean it isn't quality. After all look at Pamela Anderson! (Sorry).
The Brando one I got is doing its job. Before I had the screen protector dirt would pile up and I'd be cleaning it 3 or 4 times a day. Now I don't have to. I was worried the screen would get damaged. I don't have to worry what I use on the screen or shoving it in my pocket.
Yes, you can tell it's on if you look. It looks like you've left the manufacturers sheet on but without a tab to remove it if it catches the light. Straight on, you'd be hard pressed to know it's there - honest.
I haven't seen the cheapo ones myself, I went on recomendations on forums from people who had more experience.
Also, Brando service is outstanding in my experience.
Right ok, i am thinking of getting one just for peace of mind. All i can find is Martin Philips ones on UK sites... Where can i find a decent priced Brando one on a UK site for a 02 xdx mini s? Can someone name a shop or link me etc?
Thanks
Go straight to the source!
I bought mine direct from the Brando site in Hong Kong... http://shop.brando.com.hk/screenprotector.php. It arrived within 6 days
I had the antireflective one on my old XDA2, but these ultra glossy ones are MUCH better. It was a fiddle to fit, but I honestly can't that it's there other than by looking for the edge. I've tried this a few times and I find the following procedure works well.
First off, you need to find as dust free an environment as possible. Choose a room that doesn't have any carpet, or fabric in it if you can(cushions curtains etc). Boil a kettle, and make the room a bit steamy. When the steam clears, it should take some of the dust with it.
The trick to avoiding dust is to be prepared. Get a good lint free cloth (lens microfibre cloth worked well for me) and a blower brush - small rubber bulb with a nozzle. Also keep some masking tape ready. Finally you will need a bright light - ideally a spot light, or if you've got low fluorescent lights under over your kitchen work tops, they are ideal. Wear latex gloves if you have any (you can usually get packs of 20 from poundland)
Stick some masking tape to the your worksurface, folding it back on itself, so that the sticky side is facing up. Use several strips so that you have an area two or three times the size of your screen.
Spend a few minutes polishing with the lint free cloth, and then set the phone down, face up, well illuminated (from above) and switched off!. Blow off all the remaining dust with the blower - make sure that no dust is stuck (might require more polishing) at this stage you have two hands free - in a minute you won't! Dont worry if some dust starts to settle back on the screen at this stage - it will be loose, and you can blow it off in a minute.
Next step - take the screen protector, and peel off the backing two thirds of the way. Keep the 'sticky' side face down so dust doesn't settle on it. It's helpful if you can crease the backing slightly as it's quite springy and tends to get in the way a bit. Be careful not to touch the exposed side though. If you're right handed you'll want the screen protector in your right hand at this moment.
The next bit, you might need to repeat a few times until you get it right...
Blow the last bits of dust off the screen (do NOT use your mouth - you will spit all over the screen). Line up the most exposed end of the protector - its a very precise fit, the edges will touch both sides, and the end should be lined up exactly with the end of the screen. If you push the protector under the plastic above the screen it will be short at the other end. You might need to lift and reposition a few times to get this right. Once you have placed the exposed end, put a finger on top and check the alignment. Now check for any dust. You might be able to blow one or two bits off, but if there is more than that, you need to lift off the protector, press it down onto the upturned tape to get rid of any dust, blow the dust of the screen and try again. The dust sticks to the tape MUCH better than the screen, and will not leave any residue on the Brando protector, so you can do this quite a few times if necessary.
The important thing here is not to panic. You will get dust, and will need to go round the loop a few times, but as you'll be prepared, there will be no problem. Once the protector is lined up, the screen is (temporarily) dust free and there are no bubbles (phew!) carefully remove the last of the backing film and holding the edges very lightly between your fingers (gloves help here) lay the last bit removing any bubbles. Once down, it is hard to get the protector off without damaging the edge so only do the last bit once you're sure there is no dust/bubbles.
Remove the front sheet and polish. With any luck, you should hardly be able to tell that the screen protector is there!
Thanks for those really comprehensive instructions! I'm going to order one from the Brando site today and will pick up the blower and lint-free cloth etc from Jessops (camera shop) this weekend.
Martin Fields overlay plus Question
Nice one on such detailed instructions!
I order a Martin Fields over lay plus today, they seem to have good reviews everywhere i have looked. They are slightly adhesive though, but as this is a "gentle silicon based glue" (so i hear) i think that means it will be fine on the screen.
Has anyone had experience on using these and what the screen is like after you remove them, any residue etc left afterwards? How long will it last roughly?
Thanks for any help guys!
I haven't tried this, but you could probably save yourself the cost of a blower brush by using a bike pump or better still an airbed footpump (you can use that one handed).
tom99, if you get a Martin Fields protector (or any other sort that uses adhesive) I'm not sure that its safe to use masking tape to clean it. The Brando ones stick to the screen electostatically, so its safe to clean them with tape (the instructions that come with it recommend scotch tape). If the instructions you get with your Martin Fields protector don't mention cleaning with tape, then I would miss out that step. Can you add a comment to this thread when you get it (or anyone else that has used a MF protector)? It might help others decide which protector to go for.
Hi to all who have dust between the touch screen digitizer and LCD.
I send my device 3 times to the authorised HTC service center because of this problem, they cleaned it (not perfectly) and the dust was back again after few days of use. This was really ennoying for me...
After several disassemblies, cleaning, research where dust comes in, then assembles I found the flaw.
The dust doesn’t come in via sealing foam between the touch screen digitizer and LCD.
There is a bump defect of phone housing around the volume keys. Inside of the plastic housing is a metal frame, where the touch screen digitizer is stacked on - that frame is a little bended and the touch screen doesn’t stick properly on it (around the volume keys only). When you look close on the phone you can see also a little wider gap between the touch screen top glass and silver plastic housing edge. (See picture)
WARNING
The following directions WILL VOID
your warranty - you are performing
this repair at your own risk.
So, now, what you have to do:
For those, who have already dust in, just simply disassembly your device (if you are brave enough, have all tools and precise hands - maybe some experience ) and remove PROPERLY all dirt with brush, compressed air and antistatic cloth, then assemble it back or send the device to the service center to clean it (wont void the warranty). Before sealing your TD2 (keep it in plastic bag away from dust) prepare a sharp wooden toothpick, neutral transparent or black silicone (you can purchase it from any building material shop) and cotton cloth.
Now you have to clean the gap between whole plastic silver housing frame and touch screen top glass with soft brush. Then use sharp wooden toothpick to impress the silicone into the gap (all gaps you can see, just in case) (silicone does not damage phone housing and TSCR surface and it’s easy to clean), then just gently and properly wipe off all the rest of silicone from phone surface. (be careful not to get silicone to the keys or phone receiver slot)
Leave the phone for several hours to get silicone dry.
Then you can use your TD2 in dusty environment and your display stays absolutely clean and dusty free. (TESTED on mine, for me perfect phone now and I am very happy with it...)
For those who have a little dust in and want to stop come more in and those who are planning to buy TD2 (dont wanna play the lottery faulty or not ), do the same procedure (silicone impress only) after unwrapping your device from plastic package.
GOOD LUCK!!! ENJOY YOUR ABSOLUTELY DUSTY FREE DEVICE!!!
Sorry for my English
I don't know about you guys, but I'm not crazy enough to void the warranty of my phone because of a minor thing like that. When mine gets dirty, I send it back and that's it.
If it gets dirty again, I send it back again...
But, it's a good tutorial for the "brave ones" anyway Thanks for sharing your experience with us.
HastaSSSS
I sent mine back over a week ago due to this dust problem (in fact I delivered it in person to HTC repair center in Milton Keynes) hoping for a quick turnaround.
I'm still waiting for it to come back and missing it terribly. I'm back to using my old Nokia E71 which is a great phone but I like my new one and want it back so I may go down the route of the OP just so I don't have to repeat the return each time I get a dust issue.....
http://forum.xda-developers.com/showthread.php?t=519463
i dont want to hijack this thread. if i am then i am sorry
but hopefully you can input your expertise into this thread or help form an opinion for a new thread
I just got a topaz and want to keep dust from getting in but I'm confused about the sillicon. Could you describe more clearly what it is and maybe post a picture so I have some idea what it should look like.
from the picture, for the second gap, apply the protective foil that comes with the phone. Should solve a bit the problem. Ber in mind that after apply, the touchscreen will not have the same sensitivity. You'll have to tap a little bit harder ...
i think you meant screen protector no?
anyway thx for the info,
if anyone knows how to disassemble this device pls help
yes, screen protector. Better not use the screwdriver ... remember warranty ...
I thought these dust under the screen issues had been fixed long ago, but now it seems the problem that affected my old c600 has come back to ruin my topaz after just 1 week.
Not impressed.
georgeono said:
from the picture, for the second gap, apply the protective foil that comes with the phone. Should solve a bit the problem. Ber in mind that after apply, the touchscreen will not have the same sensitivity. You'll have to tap a little bit harder ...
Click to expand...
Click to collapse
I already use a screen protector. I'm more concerned about the first gap. I really don't want dust to happen since I bought my phone second hand and it doesn't have a warrenty.
you can always use a can of pressurized air to get the dust out. (same you use with PCs)
Wouldn't you need two holes that are connected if your blowing air into the device? One for the air to go in and one for the dust to go out? I don't have any dust under my screen currently and would like it to remain that way. The silicon method doesn't seem to difficult or dangerous which is why I'm interested in what silicon to use.
from what I understood (from the pictures in the 1st post), it's not actually a hole, but a free space = gap.
I opened the D2 (only the two upper screws - for lifting the inner part a bit) and did have a look for "gaps" somewhere around the volume controls - i did not really see a gap
But for getting out the dust: dont blow air into the D2 but get the air out - i actually used a vacuum-cleaner. If you remove the two screws it is possible to lift the LCD below the volume sliders *A LITTLE BIT* (=about 0,5 mm only!!!!!) with a small screw driver to create a gap. It worked quite well. (be aware of high air flow and possible static electricity)
But i really would like to know, where exactly to apply some supplementary sealing to get rid of the dust-problem. Any detailed pic would be appreciated.
axantas said:
But i really would like to know, where exactly to apply some supplementary sealing to get rid of the dust-problem. Any detailed pic would be appreciated.
Click to expand...
Click to collapse
Yeah Me too!
OK, people, just put some neutral silicone between (in the gap) silver plastic frame and touch screen (there is just 0,2 -0,5 mm gap, almost invisible) and you wont get any dust under the touch screen. This is the best solution, you could do it from inside, but its much more complicated...
pedroo said:
OK, people, just put some neutral silicone between (in the gap) silver plastic frame and touch screen (there is just 0,2 -0,5 mm gap, almost invisible) and you wont get any dust under the touch screen. This is the best solution, you could do it from inside, but its much more complicated...
Click to expand...
Click to collapse
What exactly is neutral silicone? Do you have a picture of it so I know what to buy?
I'm about to buy the TD2,
is it so big problem this dust under the screen?
Does it happen often?
luca T said:
I'm about to buy the TD2,
is it so big problem this dust under the screen?
Does it happen often?
Click to expand...
Click to collapse
I've had it for about a week and the user I bought it from had it supposedly for about 3 weeks and so far no dust. I'm still terrified its going to happen though.
pedroo said:
OK, people, just put some neutral silicone between (in the gap) silver plastic frame and touch screen (there is just 0,2 -0,5 mm gap, almost invisible) and you wont get any dust under the touch screen. This is the best solution, you could do it from inside, but its much more complicated...
Click to expand...
Click to collapse
Thanks for the pic, pedroo - so they simply should have glued the digitizer surface a bit more careful to the housing...
...thinking a bit about applying the radical solution - not sure yet
I've done a fair bit of searching both here and elsewhere online, and I've yet to find anything relating to a successful repair method for small surface scratches on the front screen (which may perhaps be impossible).
I've been going without a screen protector/case for the last few weeks, and despite being über careful, I have a very small scratch in the middle of the front screen. Not a show-stopper by any means, but enough to give me pangs of annoyance every time the light catches it.
Has anyone found a way to fix/conceal this kind of thing, which from what I understand is pretty difficult with a glass touch-screen?
Thanks in advance for any advice.
Westibone said:
I've done a fair bit of searching both here and elsewhere online, and I've yet to find anything relating to a successful repair method for small surface scratches on the front screen (which may perhaps be impossible).
I've been going without a screen protector/case for the last few weeks, and despite being über careful, I have a very small scratch in the middle of the front screen. Not a show-stopper by any means, but enough to give me pangs of annoyance every time the light catches it.
Has anyone found a way to fix/conceal this kind of thing, which from what I understand is pretty difficult with a glass touch-screen?
Thanks in advance for any advice.
Click to expand...
Click to collapse
I wonder if you can use rubbing compound on it? Also would a screen protector cover it? Don't feel bad I have a pocket full of dust under my screen. I just wonder why they didn't make a headphone jack plug.
The first thing I am going to try is to go after work today, get a screen protector, and see if that helps reduce the visibility of the scratch (in addition to obviously preventing new ones).
On the one hand I feel silly for stressing over it, but on the other....well, what can I say?
If I continue to keep waking up in cold sweats, I might have to resort to more hardcore methods...
About the only thing you can do, that I know of, is cover it with a screen protector. That is what I had to do on my previous phone when the screen got scratched. Fortunately, once I put the screen protector on it you couldn't see the scratches any more.
You might be able to fix it by putting toothpaste in the scratch and wiping it clean
strung said:
You might be able to fix it by putting toothpaste in the scratch and wiping it clean
Click to expand...
Click to collapse
Use toothpaste or jeweler's rouge (for normal glass at least)
I had one minor scratch on mine and tried fixing it with toothpaste. Didn't work. It actually made the problem worse by creating a bunch of tiny microscopic scratches around it so now it looks smudged right around the scratch all the time unless I'm always wiping it clean with a microfiber cloth.
Luckily for me, I'm getting the Evo replaced with a new one when my local store gets their new shipment in. I have some light leakage and a spot on the screen that is lighter than the rest of the screen (looks almost like a burn spot) which is a great excuse for me to return it and start fresh (and this time with a protector).
I'm not listening to these "scratch tests" for phones anymore. After babying my phone for a month and STILL mysteriously ending up with a scratch out of the blue, I can't risk not having a screen protector anymore.
Did anyone already open the Desire HD?
I followed a youtube instruction how to apply the screen protection, with some drops of water. Well, being more careful than in the video by using a towel to suck off rinsing water instead of a plastic wiper to get the foil onto the screen did not help.
Phone is dry and works without any limitations, except for the usual VERY annoying 'watermarks'
I am sure the display 'only' needs some cleaning in between if possible. Did anyone ever try that? I found HowTos for Desire, but none for DHD.
Ouch! Are you saying you have water in your DHD, or just under the screen protector?
I fear it's the former?
Usually that means either you used too much soap or hi you have not let it dry. Remember that you need to wait at least 24 hours for the protector to settle in. They often look a bit dodgy to begin with but it should clear up after a day or so...
Must have been too much soap then. I just took 4-5 drops on the display and have let the screen protection foil drop off before apply.
Phone is dry and I have had it to dry on my heater (not too much heat, of course).
There is no water between screen and protector, but under the touch field and it must be somewhere on the LCD panel, since watermarks look like limited to certain areas in a very straight way (like exact horizontal and vertical lines).
Well, I´ll send it in and see what it will cost. It won´t make sense any other way.
I'm worried that water has managed to get in under the screen ... are you able to show this in a photo at all?
I have seen that some of the marks changed and put it into a box filled with rice. It is on the heating for two days now and I'll try to hold myself touching it before the weekend.
I reflashed my Diamond and stick to it until then...
Believe it or not, but drying it in a closed box with rice helped.
There are no more spots visible and it looks like new.
I just got my Nexus 6P a few days ago and I just noticed that I had a problem with the oleophobic coating on the screen.
There are a few areas of the screen that do not appear to be coated properly, since those areas accumulate smudges a lot more quickly than the rest of the phone.
Does anyone else have the same problem? Or is this just an one off incident?
I had this issue with my Nexus 4. I was going to use a screen protector anyway, so I just solved the problem by installing a tempered glass screen protector. If it is a problem for you, I would try to get it replaced under warranty, otherwise a tempered glass screen protector is a great work around for it.
I actually noticed the problem when I tried to apply a tempered glass screen protector because I was having a really difficult time trying to clean the screen. The standard wipe down with the alcohol pad and microfiber cloth wasn't enough to clean the screen.
Based on the shape of the splotchy area, I think someone on the assembly line tried to move the glass before (or during) the coating process. The area that smudges is right where my palms rest when I grip the phone. Also, the right edge and the earpiece area don't appear to be coated entirely either.
I think I'm going to exchange it. Also, the screen protector I got (Supershieldz) doesn't have the cutout for the proximity sensor, so it isn't going to work anyways.
I noted that there were a couple spots towards the edges of the screen that had prominent smudges on them yesterday. I dismissed it as just the location my hands rest but since reading this thread I cleaned the glass thoroughly and ran my finger over the whole (clean) screen and the spots with poor coating come out immediately. That's unfortunate. I'm always afraid to exchange devices for fear of getting a device with a worse problem.
http://www.phonearena.com/news/Oleo...e-what-to-do-if-the-coating-wears-off_id65974
Alcohol will damage the layer, so will other screen wipes as stated above, I use IPA to clean my screens and the layer on my N5 and N6 was removed pretty quickly.
It's highly unlikely that a poorly coated screen would make it past QS anyway as it will be applied in the corning factory before it hit any assembly line.
I doubt they will replace it if you admit to using IPA or other alcohol based substances.
The smudging was a problem even before I used the alcohol wipe. Originally, I thought it was just an ordinary smudge. Except, when I tried to clean it with a lens cloth, the smudge would not come off. My Nexus 6 and iPhone 6 still have their oleophobic coatings intact; I know how take care of them. And from experience, one wipe is unlikely to degrade the oleophobic coating this much.
When the screen is clean, you cannot tell that there is anything wrong with oleophobic coating. There are no tell-tale signs that there is anything wrong with the coating. That is why I probably got through QC.
I found the same problem at the top right corner.
Got RMA from Google.
ddslee said:
I found the same problem at the top right corner.
Got RMA from Google.
Click to expand...
Click to collapse
That's bad!
ddslee said:
I found the same problem at the top right corner.
Got RMA from Google.
Click to expand...
Click to collapse
Yeap, that is what it looks like.
One more pic of the same defect.
If I wipe off the oily residue with microfiber cloth, the screen looks perfect. When I rub the screen with oily finger, the oleophobic coating defect shows up as shown in the pictures.
Would this problem actually impact the performance of the phone in any way or is it a question of aesthetics?
Won't be druv said:
Would this problem actually impact the performance of the phone in any way or is it a question of aesthetics?
Click to expand...
Click to collapse
It means the screen will get more oily in that area from your fingers and your finger won't drag as well over that area.
Batfink33 said:
It means the screen will get more oily in that area from your fingers and your finger won't drag as well over that area.
Click to expand...
Click to collapse
Thanks. Would there be a degradation of the coated areas due to this defect?
Won't be druv said:
Thanks. Would there be a degradation of the coated areas due to this defect?
Click to expand...
Click to collapse
The properly coated areas appear to repel oils as originally intended. The problem is that the defective areas will appear perpetually dirty.
It is pretty hard to clean the areas that aren't coated properly. In fact, I think it might be harder to clean than just regular glass.
i use a lens microfiber cloth and this lens cleaner to clean my phone displays. i spray the cloth never the screen. never had a problem before on OG EVO 4G, G-Nex, Nexus 5. is this bad? -
Flents: Wipe'n Clear Eyeglass Lens Cleaner, 8 Oz
Ingredients:
Water, Isopropyl Alcohol And Detergent. Aqua, Alcohol Isopropilico Y Detergente.
http://www.walmart.com/ip/Flents-Wipe-n-Clear-Eyeglass-Lens-Cleaner-8-Oz/10315890
ddslee said:
I found the same problem at the top right corner.
Got RMA from Google.
Click to expand...
Click to collapse
Are you going to have to send your phone in first? I want to RMA mine but can't go without a device for a week.
Domenator said:
Are you going to have to send your phone in first? I want to RMA mine but can't go without a device for a week.
Click to expand...
Click to collapse
If you had bought the device direct from Google store then you are never without a phone. The general process is Google sends the replacement phone out to you and then you send your current phone back after receiving the replacement phone. So yeah, you are never without a phone.
EDIT: Just a note: Google supplies all postage. It doesn't cost you anything. They only pre-charge you for the full cost replacement phone but never really take the money. The charge is dismissed and money is returned back into your account after Google receives your old (RMA) phone. Google will explain everything to you anyway once you contact them and request RMA.
bysleeper said:
If you had bought the device direct from Google store then you are never without a phone. The general process is Google sends the replacement phone out to you and then you send your current phone back after receiving the replacement phone. So yeah, you are never without a phone.
EDIT: Just a note: Google supplies all postage. It doesn't cost you anything. They only pre-charge you for the full cost replacement phone but never really take the money. The charge is dismissed and money is returned back into your account after Google receives your old (RMA) phone. Google will explain everything to you anyway once you contact them and request RMA.
Click to expand...
Click to collapse
Wow checkout this conversation I just had with a Google rep:
Conor D. 11:19 AM
I understand.
At this time, we don't really have any troubleshooting steps for this issue. However, if you are still within your 15 day return period, you can always return this phone and place a new order if you wish.
me 11:23 AM
There is no way to get an exchange so I do not have to wait a long time to get a new phone?
Conor D. 11:24 AM
At this time, there is no replacement process for finger print issue. If you do not wish to return your phone, I would recommend looking into a screen protector for this phone.
How did you guys get Google to exchange it? Maybe I should try calling.
Gekko2 said:
i use a lens microfiber cloth and this lens cleaner to clean my phone displays. i spray the cloth never the screen. never had a problem before on OG EVO 4G, G-Nex, Nexus 5. is this bad? -
Flents: Wipe'n Clear Eyeglass Lens Cleaner, 8 Oz
Ingredients:
Water, Isopropyl Alcohol And Detergent. Aqua, Alcohol Isopropilico Y Detergente.
Click to expand...
Click to collapse
How do I clean my smartphone's screen and should I mind its oleophobic layer?
Yes, you should. It is not recommended to use any alcohol-based solutions when cleaning a capacitive touchscreen, neither is it a good idea to apply common household detergents, even if it's stated that they can be used for computer and / or TV screens. The aggressive compounds in such cleaners can easily wipe off the oleophobic coat and leave your glass “naked”.
Cleaning your mobile device's glass should generally be done with just a soft, cotton rag. In extreme cases, water-based solvents should do the trick – cleaners that are specifically designed for touchscreens can be bought at various outlets, just make sure to check the ingredients, as many manufacturers will feel no remorse in stamping an alcohol-based detergent as mobile-friendly. Also, applying the detergent to the rag, rather than spraying it directly on the screen, is a good idea.
Source : Phonearena
Clearly the spray you use is alcohol based, which i personally would never use.
Domenator said:
Wow checkout this conversation I just had with a Google rep:
Conor D. 11:19 AM
I understand.
At this time, we don't really have any troubleshooting steps for this issue. However, if you are still within your 15 day return period, you can always return this phone and place a new order if you wish.
me 11:23 AM
There is no way to get an exchange so I do not have to wait a long time to get a new phone?
Conor D. 11:24 AM
At this time, there is no replacement process for finger print issue. If you do not wish to return your phone, I would recommend looking into a screen protector for this phone.
How did you guys get Google to exchange it? Maybe I should try calling.
Click to expand...
Click to collapse
I just called because of this issue, plus I told them about the top speaker being louder, my backplate being uneven, and the scratches it shipped with. My coating is so bad, it makes the person's phone who supplied those pictures not look so bad. They won't issue me an RMA, only an exchange. So the phone has to be returned within 7 days of them sending the e-mail for the exchange., and I don't even know when the replacement would get here. Says leaves warehouse in 2-3 weeks. Not happy with Google right now.
I can't figure out how to access their chat support. It just keeps looping to help articles when I click it. Mind telling me how?