Hi all,
Since a week or two I've been the proud owner of a Moto x style, however within a week I've got a scratch in the screen, noticeable in reflections and with fingernails, not quite visible when the screen is on. Don't know how it came there as I've used the bumper that came with the phone, while waiting on a tempered Glass screen protector and case.
I might have put the screen down on a grain of sand, but shouldn't that be protected by the supposedly 'awesome' gorilla glass?
I'm going to the shop where I bought it in a few days (after exams), trying to push the warranty. but I'm probably going to hear it's my own fault, blabla.. What is smart to say?
And is there maybe a method to get the scratch out (with some kind of special 'self healing' screen protector or the infamous toothpaste scrubbing method)?
Thanks!
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Ouch, if you don't have motocare you might wanna use this opportunity to use your one free rebuild if you are within your 14 days or 30 in California. Then get a protector on it asap!
mabru2001 said:
Ouch, if you don't have motocare you might wanna use this opportunity to use your one free rebuild if you are within your 14 days or 30 in California. Then get a protector on it asap!
Click to expand...
Click to collapse
He said week or two but they won't take the return/exchange with a scratch in it. They will most definitely will not allow you to claim it under warranty as the scratch isn't covered under warranty.
Sent from my Nexus 7 using Tapatalk
Jonnyredcorn said:
He said week or two but they won't take the return/exchange with a scratch in it. They will most definitely will not allow you to claim it under warranty as the scratch isn't covered under warranty.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Yeah if he is within his 14 he can do the one free redesign, they will take it back with a scratch. The thing is a scratch is not a warranty voider, you can do your redesign anytime within 14 days as long as you did not void the warranty.
mabru2001 said:
Yeah if he is within his 14 he can do the one free redesign, they will take it back with a scratch. The thing is a scratch is not a warranty voider, you can do your redesign anytime within 14 days as long as you did not void the warranty.
Click to expand...
Click to collapse
I was referring to retail store
Sent from my Nexus 7 using Tapatalk
gorilla glass is overrated... Dragontrail is the real deal.
Sand is THE killer when it comes to scratching any glass...even the Gorilla type! Do you have a dog that likes to jump on you? Their claws sometimes have tiny bits of dirt (sand) in them and that will do it for sure.
learned my lesson back when i had my Galaxy S2. Gorilla Glass doesn't mean anything when the phone is in your pocket and you have a grain of sand in there. If you manage to get it fixed or replaced, i would definitely recommend going with a tempered glass screen protector. I have the pleson one from amazon. it does have very minimal halo effect on the sides, but its not noticeable when the screen is on at all. Good Luck!
I've scratched every gorillaglass phone I've own, s4mini, moto g 2nd, galaxy ace, and couple of tempered glass protector I strongly recommend tempered glass is very easy to replace for a new one and feels just like the real screen
Sent from my ONE A2005 using Tapatalk
yet people refuse to use even 50 cent screen protectors... man, you guys are nuts lol. the amount of scratches I see on my cheap protectors over time is ridiculous.... and I'd rather have a perfect screen. only downside is fingerprints are worse with a protector... but i used this phone for a total of 20 minutes before I couldn't take it and cut an old one to fit this phone before I got them in the mail lol
Sent from my Moto X Pure Edition
Thanks for the responses! Guess I'm just screwed then. But I'll try and go the store where I bought it tomorrow, its been precisely 14 days then. Hopefully I can get a new unit..
sabotagenl said:
Thanks for the responses! Guess I'm just screwed then. But I'll try and go the store where I bought it tomorrow, its been precisely 14 days then. Hopefully I can get a new unit..
Click to expand...
Click to collapse
It's worth a shot. What kind of store did you get it from? Are you in the US? I doubt they will replace it if you go in and say it got scratched and I'd like to replace it. They also probably won't buy the story that it came like that because why wait 14 days? Also they would know you are trying to bull**** them and may not be helpful in the future.
If you really don't wanna live with that scratch you can go in and say you don't like the color and get a different color. That is a free option that would probably work as they wouldn't be thinking about something being wrong with the phone and might not notice the scratch.
A sure fire way to get it replaced at the store is to say you figured out this model wasn't going to have enough storage So get more storage, pay a bit more, but it's your best chance at success.
Also tempered glass screen protectors are so worth it. I use the Spigen Glass.tr 9h and the thing feels like the original glass, possibly even better. Also seems to hold less fingerprints, and never have noticed any degradation of the surface. After a year and a half it still feels smooth as it was the day I got it. I only recently dropped, well more like threw, my Nexus 5 at the ground on accident trying to swat a bee. It produced a crack and it looked like the screen was cracked through the protector, but sure enough when I peeled it off the crack peeled off and my perfect screen was fully intact as clear as the day I bought the phone and put on the screen protector. I emailed Spigen to see about their warranty and all I had to do was take a picture of the crack and email them and they would give me half off a replacement, nearly two years later!
Sent from my Nexus 7 using Tapatalk
Related
I was just wondering what your guys thoughts were on screen protects for this phone. I've used them on my last 2 devices, but I've read this phone is susposed to have supper tuff screen. I have a protector on now, but it really messes with the colors on the screen and I wanna take it off.
Anyone scratched the screen yet?
I will never use screen protectors again. After countless frustrations with them, like getting dust under the film or sticky feeling textures, I'm done. I love the way a glass screen feels.
I'm a pretty careful person. I never put my keys in the same pocket or drop the phone. So for me, no protection is just fine.
My moment, evo and epic all had zepp screen protectors. So what it's got a tougher screen, wouldn't you feel better you're protecting your investment? This phone wasn't cheap.
Sent from my SPH-D700 using XDA App
I've gone to best buy and had them put it on. My epic, the first one was messed up so they got another one. They've been trained to put these on. They've put many on. If there's a problem or one is messed up, they'll get another one. Yeah you pay for installation, but if they don't do a good job, they'll redo it. Try that yourself...
Sent from my SPH-D700 using XDA App
I have literally taken my keys and dared my friends to TRY and scratch my screen... as hard as we tried... couldn't make even the smallest scratch... took some balls to try it the first time by myself tho haha... once you realize how amazing this gorilla glass is you will feel sooo much better about it.
Sent from my SPH-D700 using Tapatalk
And they have better tools at their disposal than thee primitive ones that come in the package.
Another alternative, take the package and the phone to a good window tinting place. They know how to get it perfect. After they stop laughing at you for bringing in a phone...
Since it's such a pita to put those things on, let the pros do it.
Sent from my SPH-D700 using XDA App
I just had one put on by bestbuy today. I had previously used a zagg and installed it myself when I was a crackberry user. This time I said hell no im paying to get it done. It seems to have a slight effect on the way the capacitive buttons work(not as sensitive as before) but I had read that is a potential problem. Personally id rather have an ugly screen protector then a potentially permanent scratch on the screen...
Wait, you people put a screen protector that CAN be damaged on a screen that CAN'T be damaged? <facepalm>
Get Zagg sheild protector for the epic....their protectors are amazing
I got a clarivue on mine, it was easy to install, no watery mess, it uses static, and it is super clear and not noticeable. It doesn't affect the capacitive buttons on the bottom and the screen doesn't feel weird like those other protectors do.
Sent from my Epic 4G
RE
I initially bought the Sprint screen protector at the store on release day and had it on for a few days. Unfortunately, I wasn't very happy with the way the screen looked (even giving it 4 days or so to clear out).
I took it off and was amazed to have the normal screen back. It's been a few days since then and not a single inkling of a scratch on it.
I've got a clairvue and a realook screen protector in the mail right now and I just peeled off the generic protector I was using. I am gonna go with a naked screen until I get near my 30 day limit and see how it looks.
I dropped mine getting out of my car last week, it fell maybe a foot and it now has tiny scratches on the top and bottom but thankfully not on the display itself. Bought a screen protector the next day.
Here is the flow chart and a video to help you make your choice:
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I love that video, which is why I didn't get a screen protector.
Mine did not survive unscathed a drop that was a fraction of what his did.
I know it is my fault, I'm the idiot that let it get dropped. I just want to let people know the Epic 4g is not as scratch-proof as that video leaves you to believe.
I've seen a couple drop test that show the screen does scratch from a 1 foot. I just HATE the sprint protector. I've had sheilds from ZAGG before and really liked them. I guess I"ll get another for this phone.
FYI: do not get the sprint screen protector.
1. It does not protect the entire front face, only the screen itself. EVEN though the reps will tell you it covers the entire front of the phone.
2. It really screws up the colors of the screen, white seems to be a bit of green/blue/red not a real white.
3. It makes the screen harder to see in sun light.
4. It sucks.
5. ?????
If you are in the edge or unsure if you should get a protector, get one from stealthguards.com for just 2.85 shipping and they are exactly like the zagg material. I ordered one for my epic and haven't got it yet but the one I got for my iPod works great.
I ordered a phantom skinz, I have a generic one on until it gets here. Rep told me it was a bad idea to cover the whole glass, because it could mess with the front facing camera. I covered as much as I could with it and it looks stupid only being partially covered. Hoping the skin gets here tomorrow.
got my ghost armor on order will have a review and pics up of it, had zagg on my hero and loved it. seems to be reports that ga is better so imma try them. dont use the front facing cam as i know one person who has qik and i dont talk to them much
I was stupid and had my phone in the same pocket as my keys. I did this for 2 years w/ my iphone 3g and it didn't have a single scratch on the screen. 1 week with this epic and there are micro scratches everywhere. Do not believe the hype about the screen durability, get a screen protector if u're going to put them in the same pocket w/ anything that might scratch it (keys, coins, etc).
Sonofa B. I just got a grippy case for my Nexus, since they're so slick and difficult to hold.
Installed it last night and managed to drop my phone on the floor this morning... Broke the damn glass. There is a crack from the upper left corner to the middle of the right side.
Phone is still functional, but I'm still quite pissed. I drop my phone very rarely and I just got this a month ago to replace my crapped-out Evo.
: (
That's no good. I did the same a few months back.. I bought a used digitizer/lcd/housing combo for a NS4G on eBay for $60 and swapped it. It was very easy.
Uh I haven't seen any broken glass Nexus S. Could you post a photo of it ?
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Just a small crack. Perhaps it can be held together by a screen protector.
I'm happy with no case ^^
Ouch...how could you manage it? Im wearing it lose in my pocket and it hasent even got a scratch yet o0
Slipped out of my hand and hit the hard, tiled floor.
Sorry mate, that sucks. The very day after you got the grippy case...
Same happens to me only 3 months old. Can't deal with broken screen. Had to get a one from insurance. I feel your pain.
Sent from my Google Nexus S 4G using xda premium
My nexus fell on tiled floor 3 times and nothing happened to it
Now that I think of it, the case I put on the phone was likely the true root cause of the cracking.
I had to squeeze the phone quite hard to get the case around the phone. That may have stressed the glass enough to cause it to crack after a gentle fall.
Effin cheap POS ebay case... Wish there was an Otterbox Commuter for this phone.
I'm in the same boat...Sprint NS4G...I have only had it for a month. Samsung wants 160.00 with a 3 week turnaround...Ugh...
I checked ebay, but I could not find any listings for the NS4G, only i9023.
http://www.ebay.com/itm/LCD-Screen-Display-Bildschirm-Touch-Digitizer-Samsung-Nexus-S-i9023-WZ-/230686551324?pt=Handy_Zubeh%C3%B6r&hash=item35b5fd6d1c#ht_483wt_1174
Does anyone know if the i9023 screen will work on the NS4G?
Keep us posted joelee. I've been too lazy to look for a screen replacement.
I just put on the screen protector that came with the case, in order to keep the glass together. Working well so far, but this matte anti-glare protector is cheap, rough, and makes my display look like ****. The matte cover I had for my Evo was much nicer.
On a side note, I haven't had very good luck with phones this year. Bought the refurb eBay Evo 4G in early March and the display and cpu temp sensor crapped out by September. Got this eBay Nexus to replace it, then I broke the screen!
Have you looked into a cell phone repair place? We have a place called Dr. Cell Phone here in Dallas. They were about 33% less than HTC and no shipping for my wife's Nexus 1 screen. It was done on the same day too.
Look up the trident case its par with otterbox I think except I pulled the protective screen covr out. Been using it for a while.
Sent from my Nexus S using xda premium
Trident cases are so bulky and ugly. I'm usually not so rough with my phones that I need a heavy duty case (my suspicion is that my case was what actually broke my glass). I'd rather retain the sleek, slim feel of the phone than double its size with a suit of armor.
Too bad there's not an Otterbox Commuter for the nexus - that case was perfect for my Evo.
Non- gorilla glass ;/
I have somewhat the same issue... my screen is cracked but everything is functional. i want to replace the glass... but do i have to replace the digitizer as well? i saw some glass for sale on ebay for 25 dollars
anyone just change the glass or you have to change everything from glass and digitizer and lcd?
hydrophantom said:
I have somewhat the same issue... my screen is cracked but everything is functional. i want to replace the glass... but do i have to replace the digitizer as well? i saw some glass for sale on ebay for 25 dollars
anyone just change the glass or you have to change everything from glass and digitizer and lcd?
Click to expand...
Click to collapse
I had the same issue. My screen was cracked but everything was functional. So I just went to Samsung repairs and fixed it for free(it's because my friend works at Samsung). You would probably need to pay somewhat expensive price for it.
Sent from my Nexus S using Tapatalk 2
I've dropped my NS close to 50 times and have only gotten dings and a small crack on the battery cover near the headphones hole.
I dropped my GN once, from 2 feet off the ground while uh using the bathroom, and it cracked the screen. Probably just bad luck.
whats your screen protector type, how much did you pay to install it or did you install it yourself? my friend payed 30 USD for his screen protector,
and best buy geek squad took 20 USD just to install it for him, are these prices normal where you live??
i bought this for 15 USD
http://x-one.cn/en/Products-Ultimate-Shock-Absorption.html
and i installed it my self without out getting a single air bubble, if any of you want ill post a tutorial
ive installed a total of over 1500 screen protectors in my lifetime, and mostly all of them come out perfect :good:
I live in California and go to my local mall and look for the ZAGG cart. Its $25 plus $5 install for the HD shield. I love the HD shield because the clarity stays nice and sharp. It also doesnt get those micro scratches easily that cheap shields get. The only thing i dont like about it is that it gets indentations kinda easily (from something sharp poking it like a finger nail). I love ZAGG because they'll install/replace it how ever many times for $5. So if it starts peeling or starts looking pretty worn, just take it back and get it replaced for $5. Its transferable to other phones (same model) as long as you have the shield to trade in. I dont like Besty Buy because they charge $8 to install and its usually a crap job.. I dont think they do the replacements either.
Not needed my note is over year old and no single scratch on gorilla glass. Gs also have it and never more durable version
Sent from stolen Iphone 27,3 using mind control boomstick
damador said:
Not needed my note is over year old and no single scratch on gorilla glass. Gs also have it and never more durable version
Sent from stolen Iphone 27,3 using mind control boomstick
Click to expand...
Click to collapse
It is needed, all glass will scratch if you're unlucky enough for it to come in contact with sand for example.
Sent from my GT-I9505 using xda app-developers app
I put my own on now. I work for att so I put screen protectors on almost every day. I'm surgical like with them lol. Death to bubbles! Oh and I'm using a Zagg HD. Like the other guy said, it does get indentations fairly easy.
Sent from my SGH-I317 using xda app-developers app
ok. i for one have had gone to many shops in my life time, MANY PHONE SHOPS, and i dont think any trade in screen protectors, i also went over to the Zagg website.
and they only have a 45 day money back guarantee, i didnt read anything about trade ins. can anyone second this. sry just making sure, and plus, im just saying that
i can hit my phones screen with a hammer and the screen wont break, a shatter proof screen protector is also very clear and hd at the same time. but it get full of dust
if my screens faced up, in like 30 mins, i can feel the dust all over the screen, anyways. i install screen protectors for 10 USD, and install like 15- 35 everyday,
i get to keep installation cash for myself as long as i get it right on the first time. if i dont. we (our small local phone shop) replace it till its right, then i give the installation fee to the shop owner. pretty good deal, i also do other stuff like programming phones, removing pass codes, resetting them, installing third party software,
updating, installing unbloated firmwares. and installing firmwares with extra languages, i love my job, but i just feel a office job is much more stable then a shop job...
anyways, does Zagg have a shop in your local malls?? i havent seen a zagg shop from where im from (UAE)
Here's what I've used for the past couple of years. They are wet apply and go on super easy. When they contract after drying their so tight you can feel the Samsung logo through them. They cover the entire face of the phone too, not just the display. And with the bezel being plastic the full body protector will keep it from being scratched or scuffed. There's a protector for the camera too. It comes in matte or glossy (for the body).
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http://www.bestskinsever.com/samsung-galaxy-s4-skin
Here it is on a One X (I didn't take pictures of my N2)...
Screen protector
I live in india and get the screens for 2 / 3 dollars i my self apply it
Simply_Android said:
ok. i for one have had gone to many shops in my life time, MANY PHONE SHOPS, and i dont think any trade in screen protectors, i also went over to the Zagg website.
and they only have a 45 day money back guarantee, i didnt read anything about trade ins. can anyone second this. sry just making sure, and plus, im just saying that
i can hit my phones screen with a hammer and the screen wont break, a shatter proof screen protector is also very clear and hd at the same time. but it get full of dust
if my screens faced up, in like 30 mins, i can feel the dust all over the screen, anyways. i install screen protectors for 10 USD, and install like 15- 35 everyday,
i get to keep installation cash for myself as long as i get it right on the first time. if i dont. we (our small local phone shop) replace it till its right, then i give the installation fee to the shop owner. pretty good deal, i also do other stuff like programming phones, removing pass codes, resetting them, installing third party software,
updating, installing unbloated firmwares. and installing firmwares with extra languages, i love my job, but i just feel a office job is much more stable then a shop job...
anyways, does Zagg have a shop in your local malls?? i havent seen a zagg shop from where im from (UAE)
Click to expand...
Click to collapse
Went to a Zagg cart at my local California (westfield) mall last night again to get my wife's iPhone zagg replaced.. costs only $5. She had an iPhone with a zagg and her phone was later replaced. We took her Zagg shield off and saved it for like 2 weeks until we had time to go to the Zagg cart and get a new one ($5) no questions asked. I just gave her the shield by itself and said "it got all gross and messed up so i peeled it off. I would like to get it replaced" and she charged me $5 and installed a new HD shield for us. I've changed my old iphone shield twice, and her old one once before this last time. My brother changed his because a corner started peeling. They dont need any type of receipt, just need the Zagg shield to trade in
I'm thinking about buying a Nexus 4, but the only thing that's stopping me is that people say how easily the back glass breaks.
If you could provide any real life experiences, on how easily the back glass broke or it didn't, perhaps with or without the protection case.
I would really appreciate it!
Cheers!
Mine broke after two weeks, but if you get a crack it doesn't spread easily. Have some more cracks now after 4 months use, it's not the best design choice. Still, it's a ridiculously good buy and you can always change the back plate easily!
Sent from my Nexus 4 using xda app-developers app
Incep said:
Mine broke after two weeks, but if you get a crack it doesn't spread easily. Have some more cracks now after 4 months use, it's not the best design choice. Still, it's a ridiculously good buy and you can always change the back plate easily!
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Did you use protection case? From what height did it fell?
I don't really think it fell, it just broke from pressure in my pocket. Probably had it mixed together with keys etc.
The important thing is, the screen doesn't get scratched at all, no matter how much abuse it gets. I bought an original bumper for it, but I found it to be unwieldy because it's already a big phone, so I don't really use it.
Sent from my Nexus 4 using xda app-developers app
Serris said:
I'm thinking about buying a Nexus 4, but the only thing that's stopping me is that people say how easily the back glass breaks.
If you could provide any real life experiences, on how easily the back glass broke or it didn't, perhaps with or without the protection case.
I would really appreciate it!
Cheers!
Click to expand...
Click to collapse
With cheap tpu case no problem here
Inviato dal mio Nexus 4 con Tapatalk 4
My nexus 4 don´t have any scratch, i used this for 2 months naked and the back only protected for the plastic coming from the box.
Don't sit in your phone, don't drop your phone and all be fine.
The back is normal glass, you need protect this.
If the back does start to crack, this skin might help out.
This is a phone you can't really carry naked unless u are extra careful. I wouldn't recommend it. At least get a bumper.
Sent from my Nexus 4 using Tapatalk 4
I use it naked, carry it in a pouch though, still looks brand new.
No cracks been using it since late last year.
got mine in January, i dont use any protection, no case or sheild, and my back glass is fine. a few scratches but no complaints. the front glass is in perfect condition, no protection. it has fallen many times, which has scared me, but its still in one piece
Serris said:
I'm thinking about buying a Nexus 4, but the only thing that's stopping me is that people say how easily the back glass breaks.
If you could provide any real life experiences, on how easily the back glass broke or it didn't, perhaps with or without the protection case.
I would really appreciate it!
Cheers!
Click to expand...
Click to collapse
I seriously recommend buying an N4 right now. Lowest price it's ever been at.
You guys made me want N4 even more, and of course its out of stock.
They have no idea when they might get new units. Ah well...
I have the N4 for a couple of months now and the first 2 weeks i carried it naked, but i,ve been extra carefull with it...
After the 2 weeks i got 2 cases and 1 puch(i am currently using the pouch) and since last month i noticed a couple of tiny scratches on the back near the camera(u cand only see them in a certain angle) and 2 scratches on the front(same here, u can see them if u look carefull...)
But i have no ideea how i've managed to scratched it since i have had verry good care of the phone even with the cases....
Serris said:
I'm thinking about buying a Nexus 4, but the only thing that's stopping me is that people say how easily the back glass breaks.
If you could provide any real life experiences, on how easily the back glass broke or it didn't, perhaps with or without the protection case.
I would really appreciate it!
Cheers!
Click to expand...
Click to collapse
Put a dbrand sticker on it, it won't break that easily, or at least it won't show it.
Haven't broken the glass yet, the First 2 months I had the phone it was unprotected. In that time I had 1 scratch under the nexus logo and a few on the Gorilla Glass 2 front panel. After putting a case and a screen protector on it, I dropped the phone (accidently) around 4 times in the last few months
1st time was around the end of June.
I dropped the phone on a surface like this:
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I dropped it from my hand around 3 feet above the surface.
It landed straight on the front. It had a Ringke Fusion Case and a screen protector installed.
There was no damage at all.
2nd Time I clearly remember I was shining in someones eye with the flash light (most of you probably know how bright it is),
her natural reaction was to hit the phone and it slid around 10 feet away, it still had the same case on.
The phone tossed a few times on the surface back and forth
No Damage.
I was really impressed.
I luckily never dropped it without a case.
I have no idea how the phone holds without a case.
I suggets putting at least a screen protector on it, because you will get scratches.
Not from keys or metal, but from sand. Also the back will get scratches as well if you don't protect it (Even faster as it isn't gorilla glass).
I have not broken a phone since my iPhone 4 many years ago...an then it was just a small hairline crack. This morning my phone fell of the couch from about a little more than a foot high and it completely shattered. I have dropped my HTC M8 so many times in this way and not even a scratch or dent. I was shocked. Oh, well, guess I'm glad I kept my M8...back to it until I get get a replacement or get it fixed...only had this moto X pure edition for 5 days! Just hope it I can not break it more than 3 times (motocares limit) until March when new phones come out.
bitwiser said:
I have not broken a phone since my iPhone 4 many years ago...an then it was just a small hairline crack. This morning my phone fell of the couch from about a little more than a foot high and it completely shattered. I have dropped my HTC M8 so many times in this way and not even a scratch or dent. I was shocked. Oh, well, guess I'm glad I kept my M8...back to it until I get get a replacement or get it fixed...only had this moto X pure edition for 5 days! Just hope it I can not break it more than 3 times (motocares limit) until March when new phones come out.
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Ouch that must have hurt. I am too without a case. I like the phone without better. I have the Motocare as well.
The glass is a pretty shape, but it definitely gives me durability concerns. I just got mine, and I don't think I'll be able to use this phone without at least a slim tpu case.
shamelin73 said:
Ouch that must have hurt. I am too without a case. I like the phone without better. I have the Motocare as well.
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I have never had a case...just can't take the extra bulk and love the way the Moto feels (leather back) without one. Guess I'll just have to pay the price a few times or max 3
Iv'e never broken a phone,never used a case, never purchased insurance. Don't intend on starting now
Sorry for your loss.
crawlgsx said:
Iv'e never broken a phone,never used a case, never purchased insurance. Don't intend on starting now
Sorry for your loss.
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lol, I did not intend on breaking or dropping it either. I've never put insurance on it either...did not on this one...had it only 5 days...no Motocare. Talked to an agent, he said it has not been 30 days...purchase motocare then make a claim. a little cheaper than the repair fee and i'll be able to use it again if needed. So that is what I did.
Don't you also have to pay a 50 dollar deductible with motocare?
dobbs3x said:
Don't you also have to pay a 50 dollar deductible with motocare?
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I think it's $35
Restola said:
I think it's $35
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Screenshot for you guys. You have me considering it, though I'm normally very much against paying for stuff like this. Then again, the price really isn't bad... Decisions, decisions.
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mercado79 said:
Screenshot for you guys. You have me considering it, though I'm normally very much against paying for stuff like this. Then again, the price really isn't bad... Decisions, decisions.
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I bought Motocare for my 2013 Moto X and haven't used it but then I use a case with that one. I didn't get it yet for this one.
I haven't seen a case I really like for the new one (it's in Hong Kong right now) but I keep thinking about what happens if I drop it. Maybe I will go back and get Motocare.
I dropped my first gen x from about 2 and half feet this summer and shattered my screen. It was on cement. I can only imagine the bigger x is even more fragile. Non the less what a great phone I'm on my third x now and have tried others and keep coming back.
Yep I just did the same thing earlier. Got my phone on Monday and just a small 2' fall flat on the screen did the job. My phone cracked at the top left and bottom right. I have cracks across my 5.2" screen now. I'm getting it replaced with MotoCare. I will also be buying a screen protector. I've not broken a screen on any of my phones ever.
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"Gorilla Glass" lol
Sent from my XT1095 using XDA Free mobile app
I got the moto care too. The rounded edges of the glass are too much like the nexus 4 and my wife cracked her fair share of nexus 4's, so I figured better be safe than sorry.
I'm sorry for your moto x man, the first day I bought mine I bought a cheap tpu case and now i'm planning to get the unicorn beetle one, that case seems the most protective one for the moto x.
Which credit card did you use? There are some credit card that has 90 days protection. Call and claim if you have one of those. Good luck and sorry about that.
Same thing happened to me OP. The rounded edges of this screen really make it susceptible to drops and cracking. This phone is really slippery when in my pocket and it literally just slipped out while I was sitting down and cracked. Filed a MotoCare claim and got a replacement 4 days later.
The only thing that has me "pausing" on Motocare is the following:
1)I know it extends the "regular" warranty to 2 years, but I think it's unlikely that something will go wrong with the "insides" of the phone in that time.
2) The cost of Motocare+ 1 Deductible is about the same a s 1 screen replacement. So, unless you're going to break the screen more than once, it really won't pay off.
Thoughts?
I dropped my 2nd gen moto x at a retail store the other day without a case. Fell from about 4 foot and landed right on the glasses. Somehow it didn't shatter or even have a scratch on it. I try to always wear a case but kinda rushed out of the house without one this time (I rarely use a case in my house).
Probably depends on the angle it drops for anyone with durability concerns.
l_stevens said:
The only thing that has me "pausing" on Motocare is the following:
1)I know it extends the "regular" warranty to 2 years, but I think it's unlikely that something will go wrong with the "insides" of the phone in that time.
2) The cost of Motocare+ 1 Deductible is about the same a s 1 screen replacement. So, unless you're going to break the screen more than once, it really won't pay off.
Thoughts?
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FWIW: I'm in the same mindset, for now, at least.