Database Users

Screen Burn-In >>BEWARE<<

Greetings fellow Tab 7.7 Owners.
Today I stopped by the Verizon store to check on an issue I previously posted regarding the proximity sensor (I do not there there is one installed in the i815 despite the Samsung website claims to the contrary).
So anyway, I picked up the Tab 7.7 on display and opened the market to install an app that uses the proximity sensor (it did not work BTW).
!!! However... !!!
While in the Market, big as life, I could easily see the home screen image burned into the display. I opened several other apps and all had the same effect. I even rebooted the device to see if it might be some software bug that was ghosting the image somehow, but the problem persisted. The home screen is simply burned into this device. Now this probably stays on 24 hours per day however, I was surprised to see that modern devices could suffer from this ancient problem.
So...
If you leave your device plugged in for some time, be sure to let the screen time out. (Settings>Applications>Stay Awake> leave unchecked)
I just decided to get rid of both of my Samsung docks I purchased.
Doug M.

All of my amoled devices have burn in and they are all set on lowest brightness. I try to minimize the burn in on my p6800 by hiding the status bar.
Sent from my GT-I9100

dwmackay said:
Greetings fellow Tab 7.7 Owners.
Today I stopped by the Verizon store to check on an issue I previously posted regarding the proximity sensor (I do not there there is one installed in the i815 despite the Samsung website claims to the contrary).
So anyway, I picked up the Tab 7.7 on display and opened the market to install an app that uses the proximity sensor (it did not work BTW).
!!! However... !!!
While in the Market, big as life, I could easily see the home screen image burned into the display. I opened several other apps and all had the same effect. I even rebooted the device to see if it might be some software bug that was ghosting the image somehow, but the problem persisted. The home screen is simply burned into this device. Now this probably stays on 24 hours per day however, I was surprised to see that modern devices could suffer from this ancient problem.
So...
If you leave your device plugged in for some time, be sure to let the screen time out. (Settings>Applications>Stay Awake> leave unchecked)
I just decided to get rid of both of my Samsung docks I purchased.
Doug M.
Click to expand...
Click to collapse
My iPad 3 almost 18 hours a day screen is on didn't got any problem and yes I'm very careful with p6800 screen is very cheap quality

Perhaps you should check out this
http://m.gizmodo.com/5892912/samsung-makes-the-new-ipads-screen-because-no-one-else-could
Sent from my GT-P6800 using xda premium

irmani said:
My iPad 3 almost 18 hours a day screen is on didn't got any problem and yes I'm very careful with p6800 screen is very cheap quality
Click to expand...
Click to collapse
What a tool. ipad3 uses Samsung screens. All of the same quality
Sent from my GT-P6800 using xda premium

irmani said:
My iPad 3 almost 18 hours a day screen is on didn't got any problem and yes I'm very careful with p6800 screen is very cheap quality
Click to expand...
Click to collapse
SAMOLED is different with your LED backlit IPAD display.. it's not a matter of Cheap Vs Apple premium, if your IPAD have the same AMOLED screen, even thought it's an Apple, it'll exhibit burn in issues as well.

Strange that my tablet is on all day as my desktop clock and live album and gaming/movie at night, but still no burn in appeared yet (except that mystical faint circles that every unit has). I think you could just take yours to local service center and spill all your guts out to force them to have screen replaced. Just my little two cents.

irmani said:
My iPad 3 almost 18 hours a day screen is on didn't got any problem and yes I'm very careful with p6800 screen is very cheap quality
Click to expand...
Click to collapse
crap argument of an apple fanboy: ipad uses IPS-LCD, 7.7 features AMOLED (hd plus blabla).
in contrary: amoled is the FAR more expensive tech, although it tends to burn in (which is tech immanent and can't be eliminated totally)!
inform yourself before posting such nonsense!

Hi boys.
Maybe we should shut this thread down. No need to start a pointless flame war.
My only intention was to let people know that the screen burn-in on this device can certainly happen as I saw it very clearly on the in-store demo unit.
I just thought people might want to know so you can moderate your usage patterns to avoid the problem.
Doug M.

dwmackay said:
Hi boys.
Maybe we should shut this thread down. No need to start a pointless flame war.
My only intention was to let people know that the screen burn-in on this device can certainly happen as I saw it very clearly on the in-store demo unit.
I just thought people might want to know so you can moderate your usage patterns to avoid the problem.
Doug M.
Click to expand...
Click to collapse
Oh I read yours wrong...I thought you said YOUR unit has burnt-in. :laugh:
Nevertheless I think your post should remain open. I'm quite amazed that how quickly someone would jump into any post to compare Apple's product against everything, just to be shot by facts. This isn't bad at all.

Fix your dead pixel :)

i was really skeptical at first but then i decided to just try this on my old htc evo 3d and it friggin worked :highfive: (took about 40mins though)
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect&hl=de

Good joke!

caribouxda said:
Good joke!
Click to expand...
Click to collapse
How is it a joke? Not too familiar with stuck pixels, are you? It IS possible to unstick them, and this is one way.

Toxina said:
i was really skeptical at first but then i decided to just try this on my old htc evo 3d and it friggin worked :highfive: (took about 40mins though)
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect&hl=de
Click to expand...
Click to collapse
Thanks for posting. Anything that won't harm the phone is worth a shot before requesting RMA.

nickmv said:
How is it a joke? Not too familiar with stuck pixels, are you? It IS possible to unstick them, and this is one way.
Click to expand...
Click to collapse
You cannot fix a hardware problem with some app. The pixel is dead meaning you can consider it faulty screen. You really believe that app fixes it for real lol? If so alright good for you, but the rest of people that value the money they spent on this phone, I would recommend doing rma if they have dead pixels because they can increase in number as time passes. Do not feel sorry for lg and google. They make bellions. Keep rma till you feel you get a good unit. People pay premium prices and so should be what they get in return.

caribouxda said:
You cannot fix a hardware problem with some app. The pixel is dead meaning you can consider it faulty screen. You really believe that app fixes it for real lol? If so alright good for you, but the rest of people that value the money they spent on this phone, I would recommend doing rma if they have dead pixels because they can increase in number as time passes. Do not feel sorry for lg and google. They make bellions. Keep rma till you feel you get a good unit. People pay premium prices and so should be what they get in return.
Click to expand...
Click to collapse
The OP mistaken "stuck pixel" with "dead pixel"
You can fix stuck pixels..
btw this app is a lot better to detect dead or stuck pixels.
https://play.google.com/store/apps/details?id=com.gombosdev.displaytester&hl=en

caribouxda said:
You cannot fix a hardware problem with some app. The pixel is dead meaning you can consider it faulty screen. You really believe that app fixes it for real lol? If so alright good for you, but the rest of people that value the money they spent on this phone, I would recommend doing rma if they have dead pixels because they can increase in number as time passes. Do not feel sorry for lg and google. They make bellions. Keep rma till you feel you get a good unit. People pay premium prices and so should be what they get in return.
Click to expand...
Click to collapse
the only downside to rma with the nexus 5 is google makes you pay for a new phone, get that new phone and ship it back in the box they send you. not everyone has another $450 to drop on another 32gb model nexus 5

I have a stuck pixel that needs to be fixed. I'll run the app for 30 mins and post up the results in a bit

Toxina said:
i was really skeptical at first but then i decided to just try this on my old htc evo 3d and it friggin worked :highfive: (took about 40mins though)
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect&hl=de
Click to expand...
Click to collapse
I ran it for an hour and it did not fix it... it did make it less noticeable though

Just ran it twice, 30mins each time but unfortunately it had no effect on the 1 stuck pixel I have. I'll try it with a few other apps and post up results if anything is successful

Hi
Dead or stuck pixels are faulty pixels. Flashing colours does not fix them, it is snake oil.
What usually happens is the process of running these apps for 30 minutes or so just heats up the display and some faulty pixels have connection faults that fix themselves with the stresses caused by expansion due to the heat. It is the same process that means gentle pressure can sometimes "fix" a faulty pixel if the fault is of a certain type on an LCD monitor. Pressure on mobile phones doesn't work as well as the front glass and display is designed not to flex under the pressure of a finger for obvious reasons.
If you are lucky, a pixel that starts working may continue to work, usually however it will just fail again at some point in the future. These faulty pixels that work for a while are the same ones that appear after an hour, a day or a week of using the phone after you thought you had a perfect screen. The fault was always there.
The best thing if you don't want faulty pixels and find them, is not to try and fix them, but to exchange the phone. Better to exchange it sooner rather than later.
Regards
Phil

PhilipL said:
Hi
Dead or stuck pixels are faulty pixels. Flashing colours does not fix them, it is snake oil.
What usually happens is the process of running these apps for 30 minutes or so just heats up the display and some faulty pixels have connection faults that fix themselves with the stresses caused by expansion due to the heat. It is the same process that means gentle pressure can sometimes "fix" a faulty pixel if the fault is of a certain type on an LCD monitor. Pressure on mobile phones doesn't work as well as the front glass and display is designed not to flex under the pressure of a finger for obvious reasons.
If you are lucky, a pixel that starts working may continue to work, usually however it will just fail again at some point in the future. These faulty pixels that work for a while are the same ones that appear after an hour, a day or a week of using the phone after you thought you had a perfect screen. The fault was always there.
The best thing if you don't want faulty pixels and find them, is not to try and fix them, but to exchange the phone. Better to exchange it sooner rather than later.
Regards
Phil
Click to expand...
Click to collapse
Than you for this post. I have a very very small dead pixel in the center of my screen and it really doesn't bother me. I have to adjust my eyes and have a white background to see it.. Would this damage the screen further or do you think it would be fine? I don't want to have to get a replacement lol
Sent from my Nexus 5 using Tapatalk

eastpac said:
Just ran it twice, 30mins each time but unfortunately it had no effect on the 1 stuck pixel I have. I'll try it with a few other apps and post up results if anything is successful
Click to expand...
Click to collapse
Exchange it if it bothers you when you have a dead pixel, as your display should be as good as the money you paid imo

Hi
dex2grigg said:
Than you for this post. I have a very very small dead pixel in the center of my screen and it really doesn't bother me. I have to adjust my eyes and have a white background to see it.. Would this damage the screen further or do you think it would be fine? I don't want to have to get a replacement lol
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It is very unlikely to become any worse, so if you are okay with it no problem, you do not need to worried about more failing.
Generally LCD displays have an allowable number of dead/stuck pixels anyway. This is because otherwise the yield would be much lower as displays would be thrown out putting the price very high. http://en.wikipedia.org/wiki/Defective_pixel
Regards
Phil

Thanks!! This helped with 3-4 stuck pixels i had. Eventually i'll do an RMA but for the time being it helped.

PhilipL said:
Hi
It is very unlikely to become any worse, so if you are okay with it no problem, you do not need to worried about more failing.
Generally LCD displays have an allowable number of dead/stuck pixels anyway. This is because otherwise the yield would be much lower as displays would be thrown out putting the price very high. http://en.wikipedia.org/wiki/Defective_pixel
Regards
Phil
Click to expand...
Click to collapse
Regardless of the allowance, Google will RMA a phone with a single dead pixel, no questions asked.

RedBlueGreen said:
The OP mistaken "stuck pixel" with "dead pixel"
You can fix stuck pixels..
btw this app is a lot better to detect dead or stuck pixels.
Click to expand...
Click to collapse
Than app is quite good indeed, but unfortunately it doesn't support yet the full screen...
So it can't be used to detect dead-pixels which are located at the bottom of the screen.
I suggest you using this one, instead, which supports full-screen and can be used to detect dead-pixels and fix stuck-pixels:
search Perfect Pixel Checker on Google Play, because the board doesn't let me post links yet.

Il.Socio said:
Than app is quite good indeed, but unfortunately it doesn't support yet the full screen...
So it can't be used to detect dead-pixels which are located at the bottom of the screen.
I suggest you using this one, instead, which supports full-screen and can be used to detect dead-pixels and fix stuck-pixels:
search Perfect Pixel Checker on Google Play, because the board doesn't let me post links yet.
Click to expand...
Click to collapse
Yes it does. It absolutely will render on the entire screen. You just have to touch the screen & the status & nav bars will hide.

FWIW I did something similar to my 6 year old Apple Cinema HD display and it worked wonders ironing out stuck & burned pixels.

ran for over 12 hours and didn't fix any of the stuck pixels on both the devices I received that were faulty. RMA'ed first, and now waiting for replacement for my other one. Hopefully 3rd time is a charm.

Moto X Screen burn-in

I bought my Moto X around the end of September and about two weeks after getting it, I had a screen burn-in from the notification bar and navigation bar. I let Motorola know and they happily replaced it. However few weeks after owning the second one I experienced the issue again and I let them know. They told me they were stunned and that I was literally the only person who had reported the issue.
What I am wondering is if anyone else has experienced this. I know it is a common problem with AMOLEDs, but I didn't expect it to happen so soon.
Sent from my XT1060 using xda app-developers app

I have never seen screen burn in on any phone. Not sure I would notice it in the notification and navigation areas since they always display the same things.
Sent from my Nexus 7 using Tapatalk

Screen burn in after 2 weeks? On 2 devices? Come on now...
Love your avatar BTW. I can quote that entire movie.

The galaxy nexus had that issue
Sent from my Nexus 7 using Tapatalk

_MetalHead_ said:
Love your avatar BTW. I can quote that entire movie.
Click to expand...
Click to collapse
Me to !! Hehe
Sa sens le Rooting icite !!

I saw burn in on a display model at Best Buy. It was the big Motorola M logo that displays at the boot animation. If you looked at a white web page or any solid, but light colored image, you could see the ghostly circle the size of a quarter complete with the swishy M in the middle of the screen. Got them to open a second demo model and boot it up so I could see a clean screen and bring it to their attention. Weird thing to have burned in, too.
Sent from my Moto X

Op did you leave both phones display on for 2weeks straight at 100% brightness? Lol
I have had mine for 2 months, do at least 4 hours sot daily, most of which is on reddit and xda, so nav and status are almost always static... I have zero sign of burn in.
I had it pretty good on my s3, but I blame ingress for that... Being outside playing so much and had it at 100% brightness because that screen was so dark... Even then it took at least 2 months before I saw any burn in and I was playing A LOT!
Can't imagine how you would get burn in on two devices, each in two weeks... Seems like that's a feat that you have to try and do, lol.
AT&T Moto X rocking rooted 4.4

_MetalHead_ said:
Screen burn in after 2 weeks? On 2 devices? Come on now...
Love your avatar BTW. I can quote that entire movie.
Click to expand...
Click to collapse
What do you thing the man is making this up? Come on Now!

flacco40 said:
What do you thing the man is making this up? Come on Now!
Click to expand...
Click to collapse
I'd be hard pressed to believe this as well... I've had numerous amoled devices and abused the crap out of them and even then, it took months to get any sort it noticeable burn in... If it were one device then I wouldn't second guess it, chalk it up to manufacture defect... But two in a row? I'm curious as to what the op uses his phones for and if he ever turns off the screens... Even store display models take a while to get burn in and they are on 3-4 times as much as a typical power user.
AT&T Moto X rocking rooted 4.4

scottjb said:
I have never seen screen burn in on any phone. Not sure I would notice it in the notification and navigation areas since they always display the same things.
Click to expand...
Click to collapse
I'll have to send you a pic of my GNex then, so you can see the perfect "ghost" of a Pandora logo in the middle of the screen from running the display full time in my car dock.
I also remember similar complaints when the GNex first came out, of people claiming they were getting burn-in on the notification bar area, and I thought they were ridiculous at the time. Now, not so much.

It happened to my gnex, so I'm not surprised that it happened on this phone too.
I'm not saying you're faking it, but 2 weeks is a little too soon for it to be happening. The gnex only had the issue after a year or so. Are you keeping the display on all the time when charging or something?

They will eventually burn in if you set the screen to never time out and leave it displaying the same thing for hours or days on end. Most store models have some level of burn it. In normal use cases it should never be an issue though.

aooga said:
It happened to my gnex, so I'm not surprised that it happened on this phone too.
I'm not saying you're faking it, but 2 weeks is a little too soon for it to be happening. The gnex only had the issue after a year or so. Are you keeping the display on all the time when charging or something?
Click to expand...
Click to collapse
It happened with my GNex too.

Main reason I can't use another amoled phone
Sent from my Nexus 10 using XDA Premium 4 mobile app

Just passing by, but 2 weeks is entirely possible.
If you keep using the phone with the notification bar displayed and then two weeks later open a full screen browser, you will most likely notice burn in if you look close enough.
It's extremely easy to do.

I bought an S3 from ebay with real bad screen burn in (that the seller didn't mention). She actually didn't believe me and accused me of scamming her until I replied back with a contact name and number that was burned into the top of the screen from the messaging app (the keyboard was also burned in, I guess she constantly texted this person).
I think burn in is more likely to happen when brightness is higher. I had a GNex and GS3 that never got any sort of burn in but I also rarely had the brightness above 50%.

you know, now that I look, I have it too. It's faint, and I thought it was from the Nova Launcher beta, but ****, this is screen burn in. Damn.
---------- Post added at 05:26 PM ---------- Previous post was at 05:13 PM ----------
I don't even use my phone that much. Generally around 1.5 or 2 hours screen time per day. Brightness is about half. Kinda crazy.

Recommend using an app such as:
https://play.google.com/store/apps/details?id=com.feetstech.screenburn&hl=en
to minimize this. Most plasma TV's have something like this built in as they are also prone to burn-in. Use it for 10 minutes every once in a while (even if you don't see burn in) and it should prevent it.

I got screen burn in on my S4 after 2 months. But I also blame ingress for that. I have a X coming and hope to minimize that by not playing ingress so much or play on another device. One thing that I do for the status bar to help out is with nova launcher I have it set to swipe the notification bar on top away. I try to leave it off the screen as much as possible. But yes amoled screens suck for burn in.

I usually turn my phone to the 270 degree position to have the navigation bars switch sides every now and then. That helps a bit.
And with AMOLEDs, it's more important to turn off the screen when not in use rather than let it time out. I have mine set to 10 minutes, but I usually manually turn off the screen because I know AMOLEDs are prone to burn-in over time.

Massive Burn In

So I was watching YouTube and then my phone performed a random reboot. Woe and behold, I spotted massive navbar burn in on the screen. Now I won't even be able to sell this piece of sh!T phone for half price.

flex360 said:
So I was watching YouTube and then my phone performed a random reboot. Woe and behold, I spotted massive navbar burn in on the screen. Now I won't even be able to sell this piece of sh!T phone for half price.
Click to expand...
Click to collapse
I've had mine since launch day. None for me.

acheney1990 said:
I've had mine since launch day. None for me.
Click to expand...
Click to collapse
yeah, which means no one should have burn in..because you dont have

Wow. Never said that. But my guess is you just wanted to complain about the phone and not see if anyone else was having the issue or not.

flex360 said:
So I was watching YouTube and then my phone performed a random reboot. Woe and behold, I spotted massive navbar burn in on the screen. Now I won't even be able to sell this piece of sh!T phone for half price.
Click to expand...
Click to collapse
Sounds defective to me. Prior to creating a thread to complain, then attacking the first to respond stating his has been fine, have you tried to contact support yet and maybe try to setup an RMA? Mine has been fine too.

Yup mines good as well.
Sent from my Pixel XL using XDA-Developers Legacy app

Lo and behold....wait, mine is also fine.
Sent from my Pixel XL using Tapatalk

When I worked at Best Buy, the LG 4K OLED TVs would get some serious burn-in from the demo video we had looping constantly. The LG rep told us to throw a flash drive in the TV and have it display a totally white screen for a few hours. We did it overnight and it worked. I suppose it's worth a shot on your phone, I'm sure there's an app for it. Overnight probably isn't necessary but a few hours should do.
Either way I'd try to RMA it because itll most likely happen again.

Just RMA'd through VZW, for burn in. Hopefully they send one prior to the 7.1.1 update, so I'm able to unlock the bootloader.

I automatically run a screen burn-in tool for 90 minutes everyday while I'm sleeping. I've had this phone since its release and not a bit of burn-in. I do it so I don't have to take the chance of having to get a VZW replacement that I might not be able to unlock.
Sent from my Pixel XL using Tapatalk

Burn in is caused by leds being used more than the leds around them. By running a burn in tool you are just prematurally aging all your leds to try to make them match. Overall your just ending up with a dimmer display.
Sent from my Pixel XL using Tapatalk

thecarp1975 said:
I automatically run a screen burn-in tool for 90 minutes everyday while I'm sleeping.
Click to expand...
Click to collapse
Holy crap
Holy crap
Holy crap
Holy crap

getting a brand new replacement phone from El Goog on Monday

Guess you can finally sell the "piece of **** phone" for more than half price now.
I'll buy it from you for $1 over half price.

g00s3y said:
Guess you can finally sell the "piece of **** phone" for more than half price now.
I'll buy it from you for $1 over half price.
Click to expand...
Click to collapse
definitely will sell it for more than full price now. Since the 128gb is still out of stock everywhere

thecarp1975 said:
I automatically run a screen burn-in tool for 90 minutes everyday while I'm sleeping. I've had this phone since its release and not a bit of burn-in. I do it so I don't have to take the chance of having to get a VZW replacement that I might not be able to unlock.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
Earlier last month my volume buttons stopped working. I just received a replacement for my Pixel XL yesterday, it came with the original 7.1 on it. I was able to unlock the bootloader and root without issues. Although as soon as the phone booted up and activated it downloaded 7.1.1 and wanted to update, I turned it off immediately and unlocked and flashed a google stock rom.

Same burn in issue here on my Pixel XL from launch day.. Just got a replacement last week for it. May be going overboard, but on the new one I am using navbar apps, screen brightness at 50%, adaptive brightness set to on, gmd immersive app running to control most of my apps that give me the most on screen time which makes the status bar and navbar go away during this time.. Hoping it won't happen again - pretty frustrating to say the least..

I've had mine since launch and can't see any burn in at all. I've always left my phone at 50% with auto. I use it outside fine with these settings.

thecarp1975 said:
I automatically run a screen burn-in tool for 90 minutes everyday while I'm sleeping. I've had this phone since its release and not a bit of burn-in. I do it so I don't have to take the chance of having to get a VZW replacement that I might not be able to unlock.
Click to expand...
Click to collapse
I'm lost here, what's a burn in tool? What purpose does it serve? What's the name of the App you use? I might need to bookmark that for later in case it happens to mine...

M3ntalPurg3 said:
I'm lost here, what's a burn in tool? What purpose does it serve? What's the name of the App you use? I might need to bookmark that for later in case it happens to mine...
Click to expand...
Click to collapse
I've heard a lot of crazy things but I think this takes the cake. Forget it, you'll never need it and it won't do jack. By the time you get burn in you'll have a Pixel 4.
Sent from my Pixel using XDA-Developers Legacy app

screen retention (ghosting)

Anyone having issues with ghosting on there v20?? Any fix if so r is it Rom related. In on vs995 weta Rom 5.0.7 7.0

I'm starting to have issues with image retention on mine.
I'm stock unrooted.
I wonder if this is covered under warranty.. it's not super annoying but still.

I am having a curious issue with the second screen. Under bright light or sunlight, the top right corner of my screen starts to flicker. Well, the brightness increases and decreases. At the beginning quite slowly and then at a higher pace. However, when I'm indoors it doesn't seem to happen, or at least not too foten.
I've tried with and without automatic brightness. I have also tried installing Lux and the issue still persists.
What I realised is that the flickering comes from the backlight of the second screen, and if I disable it, problem solved. I might Have to give it a hard reset and hope is not a hardware problem.
Has anyone experienced the same?

I posted something similar a while ago on this topic. On my left side of the screen I could see what seemed to be screen burn or something. It would be a yellowish tint that would display the keyboard and part of a screen from the app. But it seemed to be the same app everytime. I never found a solution, I had to turn the phone in for a different reason. The ffc just stopped working and would freeze my phone up.

Screen Retention\Ghosting
kbrn said:
I'm starting to have issues with image retention on mine.
I wonder if this is covered under warranty...
Click to expand...
Click to collapse
Datblkbro said:
Anyone having issues with ghosting on there v20?? Any fix if so r is it Rom related.
Click to expand...
Click to collapse
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?

yurasik_687 said:
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?
Click to expand...
Click to collapse
I haven't tried to take the phone to see if it can be fixed, but I have done some research and after reading many posts of people having either the G4,V10 and V20 most have been honored under warranty having their screens replaced but the problem comes back, some people claim having their screens more than one time.
I think I can live with it.. I don't wanna risk having the phone scratched or damaged somehow by the person making repairs (I like to keep my phones in mint condition) and I have a Huge OCD problem lol

I think joining XDA is an indicator of having a degree of OCD
Although I'd class mine as low I'd not be happy with the retention exhibited in those pics.
Thankfully my V20 hasn't presented any inherrent problems so far, just the odd temporary ones that happen when modding, but they're soon remedied.
Since @emdroidle gave us root for the H990ds its been great having the chance to open it up and explore more of its potential.

yurasik_687 said:
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?
Click to expand...
Click to collapse
As far as I've read this is just a quirk of these LCD screens that LG uses on their phones. It should go away pretty quick as the only time mine shows up like that is when the screen brightness is all the way or very bright for like 5 or 10 minutes. Mine goes away after 5 or 10 minutes.

Download sfilter from play store activate it at 10 % and image ghosting will go away ?

https://www.youtube.com/watch?v=mpmiowtPh_A&feature=youtu.be
Here's my retention.

kbrn said:
I haven't tried to take the phone to see if it can be fixed, but I have done some research and after reading many posts of people having either the G4,V10 and V20 most have been honored under warranty having their screens replaced but the problem comes back, some people claim having their screens more than one time.
I think I can live with it.. I don't wanna risk having the phone scratched or damaged somehow by the person making repairs (I like to keep my phones in mint condition) and I have a Huge OCD problem lol
Click to expand...
Click to collapse
I was looking into the Warranty as well and just read that it can take up to 4 weeks to inspect and repair a unit, so no mobile for maybe 4 weeks or more and I'm not even sure they will accept the retention as a fault of the mobile itself, but give me the blame for it as there are some minor surface scratches from normal daily use.
So it seems the warranty is pretty much to the bin and reading stories from others about sending there phones with issues does not really make me want to send it back either. Who knows how long, and if declined giving me the blame, what a waste of time it has been. feel like iv Wasted enough time already.
They told me to make a full factory reset, which would of cause not solve the issue at all as I already knew - but I did it and sent the video of the retention afterwards - then I was told to look for scratches and I send them a video and 2 pics of what I could find and now being pointed out that maybe if they find out it is from damage that it just might be send back. Damage... Got to give me a break.
I'm not even sure what they would do with it if they accept the fault - would they begin to toy around with it or would they send me a new phone out of the box.
Is it worth it or not... I'm thinking...
For a +500 Euro phone - retention/ghosting should not happen and yet it does. First phone I ever experiences this issue.
I think I'm on the Whine wagon at the moment, sorry guys - just a little annoyed.

Jesus is God Almighty said:
I was looking into the Warranty as well and just read that it can take up to 4 weeks to inspect and repair a unit, so no mobile for maybe 4 weeks or more and I'm not even sure they will accept the retention as a fault of the mobile itself, but give me the blame for it as there are some minor surface scratches from normal daily use.
So it seems the warranty is pretty much to the bin and reading stories from others about sending there phones with issues does not really make me want to send it back either. Who knows how long, and if declined giving me the blame, what a waste of time it has been. feel like iv Wasted enough time already.
They told me to make a full factory reset, which would of cause not solve the issue at all as I already knew - but I did it and sent the video of the retention afterwards - then I was told to look for scratches and I send them a video and 2 pics of what I could find and now being pointed out that maybe if they find out it is from damage that it just might be send back. Damage... Got to give me a break.
I'm not even sure what they would do with it if they accept the fault - would they begin to toy around with it or would they send me a new phone out of the box.
Is it worth it or not... I'm thinking...
For a +500 Euro phone - retention/ghosting should not happen and yet it does. First phone I ever experiences this issue.
I think I'm on the Whine wagon at the moment, sorry guys - just a little annoyed.
Click to expand...
Click to collapse
I did ended up replacing my phone, not under LG warranty though I paid 60 bucks to Sprint to get it swapped. I thought it was better than sending out my phone to LG and wait weeks..
Convenience was the what made me toss the 60 bucks for a new unit.
Though a month later I switched to T-Mobile and upgraded to the V30+
They paid the rest of my installments with Sprint which was half the cost of 2 V20's and also got to keep them.
I use my V20 as a multimedia device now.

kbrn said:
I did ended up replacing my phone, not under LG warranty though I paid 60 bucks to Sprint to get it swapped. I thought it was better than sending out my phone to LG and wait weeks..
Convenience was the what made me toss the 60 bucks for a new unit.
Though a month later I switched to T-Mobile and upgraded to the V30+
They paid the rest of my installments with Sprint which was half the cost of 2 V20's and also got to keep them.
I use my V20 as a multimedia device now.
Click to expand...
Click to collapse
Nice - seems like I'm not going to get much from the warranty on the screen issue and still not sure if I should send it back as I'm afraid they do something stupid to it. Well, if my phone melted down at some point I would still buy an V20 in replacement. Battery and SD card is just a win for me even with all the phones faults. Just so sad that LG did not fix a better screen for the V20 in regards of getting Ghosting/Retention.
Anyway - I just tried one of the fixes I found without jail breaking the phone and it does help a little but far from solved the issue at all. I have ghosting/retention all over the screen now and most likely just going to get worse over time as it has from the beginning of it.

I think the image retention is a bug. It randomly happens on mine. At first I thought it was a crappy screen but then it went away. It will even show dark image retention like using xda. And most of my retention around the inside 1/4 of the screen.
Sent from my [device_name] using XDA-Developers Legacy app

Aymenitoo said:
Download sfilter from play store activate it at 10 % and image ghosting will go away
Click to expand...
Click to collapse
Sadly did not work here. Still have ghosting. 20% won't do either - il try 30%.

Ok I was getting ghosting which has been getting worse and wore the past month but in the past 2 weeks its been getting really bad on both displays, ontop of that my phone was dying in 20-25% range and going up to 100% charge just to drop like 10 minutes later to like 50% probably just the battery idk
I sent my phone in and here is what they marked on the warranty page
Symptom: Software failure
Repair: Download new software
I honestly hope they don't think its because I wasn't on the latest version of android because I kept putting it off or i'm gonna be pissed, especially since my warranty ends 3/18/2018 and these 2 issues have slowly been getting worse.

Hi!
Here is a working fix if your device is rooted.
Link: https://forum.xda-developers.com/v20/how-to/lg-v20-screen-burn-fixed-t3661631

so is this an LG LCD specific issue ? I am just curious when I switch phones should I consider AMOLED / OLED or stick with LCD but maybe a different vendor ?

Jaws4God said:
so is this an LG LCD specific issue ? I am just curious when I switch phones should I consider AMOLED / OLED or stick with LCD but maybe a different vendor ?
Click to expand...
Click to collapse
The culprit behind this is low contrast with high blue-output or cooler color temperature. If you are rooted, you can easily tone down the blue channel by a count of 20 (out of 256) and all is good. Also you don't have to use the phone as maximum brightness all the time, the screen itself is way too bright even for the least level.
2ndly, this ghosting is temporary and develops over time of use. It goes away for LCD.
OLED screens suffer from the permanent ghosting aka burn-in, though its coming over time is delayed by quality and improvement of the manufacturing process. Honestly, OLED's have higher saturation, more vibrance, higher contrast which makes them appeal to human eye but it comes at a cost.

dark_prince said:
The culprit behind this is low contrast with high blue-output or cooler color temperature. If you are rooted, you can easily tone down the blue channel by a count of 20 (out of 256) and all is good. Also you don't have to use the phone as maximum brightness all the time, the screen itself is way too bright even for the least level.
Click to expand...
Click to collapse
Oh cool. thanks for explaining that! I am not rooted... 1. too nervous of causing issues after root .. 2. mine isn't rootable (on most recent security patch)..
so is there anything I can do to help with the blue output?
dark_prince said:
2ndly, this ghosting is temporary and develops over time of use. It goes away for LCD.
OLED screens suffer from the permanent ghosting aka burn-in, though its coming over time is delayed by quality and improvement of the manufacturing process. Honestly, OLED's have higher saturation, more vibrance, higher contrast which makes them appeal to human eye but it comes at a cost.
Click to expand...
Click to collapse
yeah that seems to be what i've read too... I just typically keep my phones for a while and burn in or ghosting worries me...