i was really skeptical at first but then i decided to just try this on my old htc evo 3d and it friggin worked :highfive: (took about 40mins though)
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect&hl=de
Good joke!
caribouxda said:
Good joke!
Click to expand...
Click to collapse
How is it a joke? Not too familiar with stuck pixels, are you? It IS possible to unstick them, and this is one way.
Toxina said:
i was really skeptical at first but then i decided to just try this on my old htc evo 3d and it friggin worked :highfive: (took about 40mins though)
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect&hl=de
Click to expand...
Click to collapse
Thanks for posting. Anything that won't harm the phone is worth a shot before requesting RMA.
nickmv said:
How is it a joke? Not too familiar with stuck pixels, are you? It IS possible to unstick them, and this is one way.
Click to expand...
Click to collapse
You cannot fix a hardware problem with some app. The pixel is dead meaning you can consider it faulty screen. You really believe that app fixes it for real lol? If so alright good for you, but the rest of people that value the money they spent on this phone, I would recommend doing rma if they have dead pixels because they can increase in number as time passes. Do not feel sorry for lg and google. They make bellions. Keep rma till you feel you get a good unit. People pay premium prices and so should be what they get in return.
caribouxda said:
You cannot fix a hardware problem with some app. The pixel is dead meaning you can consider it faulty screen. You really believe that app fixes it for real lol? If so alright good for you, but the rest of people that value the money they spent on this phone, I would recommend doing rma if they have dead pixels because they can increase in number as time passes. Do not feel sorry for lg and google. They make bellions. Keep rma till you feel you get a good unit. People pay premium prices and so should be what they get in return.
Click to expand...
Click to collapse
The OP mistaken "stuck pixel" with "dead pixel"
You can fix stuck pixels..
btw this app is a lot better to detect dead or stuck pixels.
https://play.google.com/store/apps/details?id=com.gombosdev.displaytester&hl=en
caribouxda said:
You cannot fix a hardware problem with some app. The pixel is dead meaning you can consider it faulty screen. You really believe that app fixes it for real lol? If so alright good for you, but the rest of people that value the money they spent on this phone, I would recommend doing rma if they have dead pixels because they can increase in number as time passes. Do not feel sorry for lg and google. They make bellions. Keep rma till you feel you get a good unit. People pay premium prices and so should be what they get in return.
Click to expand...
Click to collapse
the only downside to rma with the nexus 5 is google makes you pay for a new phone, get that new phone and ship it back in the box they send you. not everyone has another $450 to drop on another 32gb model nexus 5
I have a stuck pixel that needs to be fixed. I'll run the app for 30 mins and post up the results in a bit
Toxina said:
i was really skeptical at first but then i decided to just try this on my old htc evo 3d and it friggin worked :highfive: (took about 40mins though)
https://play.google.com/store/apps/details?id=com.htc.chris.blackspotdetect&hl=de
Click to expand...
Click to collapse
I ran it for an hour and it did not fix it... it did make it less noticeable though
Just ran it twice, 30mins each time but unfortunately it had no effect on the 1 stuck pixel I have. I'll try it with a few other apps and post up results if anything is successful
Hi
Dead or stuck pixels are faulty pixels. Flashing colours does not fix them, it is snake oil.
What usually happens is the process of running these apps for 30 minutes or so just heats up the display and some faulty pixels have connection faults that fix themselves with the stresses caused by expansion due to the heat. It is the same process that means gentle pressure can sometimes "fix" a faulty pixel if the fault is of a certain type on an LCD monitor. Pressure on mobile phones doesn't work as well as the front glass and display is designed not to flex under the pressure of a finger for obvious reasons.
If you are lucky, a pixel that starts working may continue to work, usually however it will just fail again at some point in the future. These faulty pixels that work for a while are the same ones that appear after an hour, a day or a week of using the phone after you thought you had a perfect screen. The fault was always there.
The best thing if you don't want faulty pixels and find them, is not to try and fix them, but to exchange the phone. Better to exchange it sooner rather than later.
Regards
Phil
PhilipL said:
Hi
Dead or stuck pixels are faulty pixels. Flashing colours does not fix them, it is snake oil.
What usually happens is the process of running these apps for 30 minutes or so just heats up the display and some faulty pixels have connection faults that fix themselves with the stresses caused by expansion due to the heat. It is the same process that means gentle pressure can sometimes "fix" a faulty pixel if the fault is of a certain type on an LCD monitor. Pressure on mobile phones doesn't work as well as the front glass and display is designed not to flex under the pressure of a finger for obvious reasons.
If you are lucky, a pixel that starts working may continue to work, usually however it will just fail again at some point in the future. These faulty pixels that work for a while are the same ones that appear after an hour, a day or a week of using the phone after you thought you had a perfect screen. The fault was always there.
The best thing if you don't want faulty pixels and find them, is not to try and fix them, but to exchange the phone. Better to exchange it sooner rather than later.
Regards
Phil
Click to expand...
Click to collapse
Than you for this post. I have a very very small dead pixel in the center of my screen and it really doesn't bother me. I have to adjust my eyes and have a white background to see it.. Would this damage the screen further or do you think it would be fine? I don't want to have to get a replacement lol
Sent from my Nexus 5 using Tapatalk
eastpac said:
Just ran it twice, 30mins each time but unfortunately it had no effect on the 1 stuck pixel I have. I'll try it with a few other apps and post up results if anything is successful
Click to expand...
Click to collapse
Exchange it if it bothers you when you have a dead pixel, as your display should be as good as the money you paid imo
Hi
dex2grigg said:
Than you for this post. I have a very very small dead pixel in the center of my screen and it really doesn't bother me. I have to adjust my eyes and have a white background to see it.. Would this damage the screen further or do you think it would be fine? I don't want to have to get a replacement lol
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It is very unlikely to become any worse, so if you are okay with it no problem, you do not need to worried about more failing.
Generally LCD displays have an allowable number of dead/stuck pixels anyway. This is because otherwise the yield would be much lower as displays would be thrown out putting the price very high. http://en.wikipedia.org/wiki/Defective_pixel
Regards
Phil
Thanks!! This helped with 3-4 stuck pixels i had. Eventually i'll do an RMA but for the time being it helped.
PhilipL said:
Hi
It is very unlikely to become any worse, so if you are okay with it no problem, you do not need to worried about more failing.
Generally LCD displays have an allowable number of dead/stuck pixels anyway. This is because otherwise the yield would be much lower as displays would be thrown out putting the price very high. http://en.wikipedia.org/wiki/Defective_pixel
Regards
Phil
Click to expand...
Click to collapse
Regardless of the allowance, Google will RMA a phone with a single dead pixel, no questions asked.
RedBlueGreen said:
The OP mistaken "stuck pixel" with "dead pixel"
You can fix stuck pixels..
btw this app is a lot better to detect dead or stuck pixels.
Click to expand...
Click to collapse
Than app is quite good indeed, but unfortunately it doesn't support yet the full screen...
So it can't be used to detect dead-pixels which are located at the bottom of the screen.
I suggest you using this one, instead, which supports full-screen and can be used to detect dead-pixels and fix stuck-pixels:
search Perfect Pixel Checker on Google Play, because the board doesn't let me post links yet.
Il.Socio said:
Than app is quite good indeed, but unfortunately it doesn't support yet the full screen...
So it can't be used to detect dead-pixels which are located at the bottom of the screen.
I suggest you using this one, instead, which supports full-screen and can be used to detect dead-pixels and fix stuck-pixels:
search Perfect Pixel Checker on Google Play, because the board doesn't let me post links yet.
Click to expand...
Click to collapse
Yes it does. It absolutely will render on the entire screen. You just have to touch the screen & the status & nav bars will hide.
FWIW I did something similar to my 6 year old Apple Cinema HD display and it worked wonders ironing out stuck & burned pixels.
ran for over 12 hours and didn't fix any of the stuck pixels on both the devices I received that were faulty. RMA'ed first, and now waiting for replacement for my other one. Hopefully 3rd time is a charm.
Related
I've read reports of several people receiving their Touch HD with dead or stuck pixels.
Perhaps new owners would be kind enough to post the following information :
- Do you have any dead or stuck pixels, if so, how many (please post even if the answer is "none", to get a realistic view.
- How many defective pixels would you regard as "acceptable" for this device before it should be returned for replacement ?
Thanks in advance,
- Steve
I've seen 5 devices, all without dead pixels. And I think the standard is that 3 dead pixels are acceptable.
fasty said:
I've read reports of several people receiving their Touch HD with dead or stuck pixels.
Perhaps new owners would be kind enough to post the following information :
- Do you have any dead or stuck pixels, if so, how many (please post even if the answer is "none", to get a realistic view.
- How many defective pixels would you regard as "acceptable" for this device before it should be returned for replacement ?
Thanks in advance,
- Steve
Click to expand...
Click to collapse
Hi i got my german verison yesterday.
-Stuck Pixels : 2 (Staying white all the time)
-None, as this is a device which depends on its huge screen. But on the other hand, has got a small one compared to something like a 22" display whioch also has mostly none dead pixels or max 1 or two
beside of this: when i switched to camera mode, there was an area of around 2-4 pixels which stayed white all the time. not a dead pixel, more like a problem with the camera sensor (maybe dead sensor spots?? )
Good thing: went to store and will get a new device at monday
Pixels
One stuck pixel, it's blue
I dont bother about one pixsel
-----------------------------------
Sorry for the English
Dhorst said:
One stuck pixel, it's blue
I dont bother about one pixsel
-----------------------------------
Sorry for the English
Click to expand...
Click to collapse
What version have you got? english, german?
if you just bought it, go and try to get a new one!!
As far as I am concerned, one dead pixel is unacceptable.
I only had this problem once (on an iPaq 3970 PDA) and I exchanged it.
I agree. 1 dead pixel is not acceptable for a £500+ phone. Would an online retailer accept it as a fault to return it for another one or is there a rule like with PSPs where a certain amount is possible and natural?
tboy2000 said:
I agree. 1 dead pixel is not acceptable for a £500+ phone. Would an online retailer accept it as a fault to return it for another one or is there a rule like with PSPs where a certain amount is possible and natural?
Click to expand...
Click to collapse
Being an electronics designer, I understand the challenge of producing a flaw-free display of such size. Unfortunately, perhaps for the same reason, I would find even one dead pixel most annoying, especially for such an expensive device.
The good news is that under the UK distance selling regulations, if you buy it over the internet within the UK, you have 7 days to return it for a refund for any reason, providing it is returned exactly as received. It should be borne in mind that some suppliers impose re-stocking charges if sealed software discs have been opened, so read their terms and conditions carefully first !
But how do you return it exactly as received?
You have to break the seals on the box, tear open the various plastic bags containing the battery etc. Deplete the battery ever so slightly etc.
finisterre said:
But how do you return it exactly as received?
You have to break the seals on the box, tear open the various plastic bags containing the battery etc. Deplete the battery ever so slightly etc.
Click to expand...
Click to collapse
See the Office of fair Trading Guide for businesses on distance sellling :
http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf, especially section 3.58.
Basically, you need to be allowed to try the goods. Makes sense, eh?
fasty said:
The good news is that under the UK distance selling regulations, if you buy it over the internet within the UK, you have 7 days to return it for a refund for any reason, providing it is returned exactly as received. It should be borne in mind that some suppliers impose re-stocking charges if sealed software discs have been opened, so read their terms and conditions carefully first !
Click to expand...
Click to collapse
Which is the problem with Distance Selling ! I would tolerate one dead pixel - preferably in a corner. I remember my Nokia 7710 didn't come with dead pixels but after about a year there was one - which was acceptable given its age.
The good thing is, the HD doesn't have seals on it until Orange puts them on. XD
So if you're getting it from a website, good news! No tearing to be done, lol!
So can people who already own one confirm that their boxes had no security seals on them please.
tboy2000 said:
So can people who already own one confirm that their boxes had no security seals on them please.
Click to expand...
Click to collapse
Yeah, no seal at all. basicly you could even test the headset and other stuff as they weren't sealed eather. only the cd's were
How to test dead/stucked pixels?
I would do this immediately when I receive device....
thx
gervasius said:
How to test dead/stucked pixels?
I would do this immediately when I receive device....
thx
Click to expand...
Click to collapse
Test them?? You will see them when you start your device.
dead/stuck pixels are pixels, which always stay black, white or another colour.
when i got the device already saw two white pixels when i switched the device on first. (you have to look closely because the pixels are small) but they are desturbing especially when the screen is it what makes this device special
Raziel1 said:
Test them?? You will see them when you start your device.
dead/stuck pixels are pixels, which always stay black, white or another colour.
when i got the device already saw two white pixels when i switched the device on first. (you have to look closely because the pixels are small) but they are desturbing especially when the screen is it what makes this device special
Click to expand...
Click to collapse
ok, thx.. I got lot of touch screen devices but never dead pixels..
hope that history will continue
gervasius said:
ok, thx.. I got lot of touch screen devices but never dead pixels..
hope that history will continue
Click to expand...
Click to collapse
same with me. never had any dead pixels on a phone or pc monitor. that was the first time. why did it have to happen on such agreat product?
any way, i was able to retrive it and will recieve another one on monday
any new device with dead pixels??
Hi Guys,
Today i recieved my Touch HD from www.2call.nl
To add my 2 cents...
- No dead or stuck pixels on the device
- For a device at this price I'd assume that it went to thorough testing.
therefore I would consider 0 dead or stuck pixels as "acceptable".
- The product box didn't have a security seal.
Regards,
Kalkoen
I had only owned my Epic a week and this is what happened to the screen! I thought I was seeing things at first, then it got BAD. My wife captured this short video with her Evo before I took it in and traded it for a new unit.
I'm keeping my fingers crossed. I'm almost 2 weeks into my replacement unit and everything's fine so far.
That screen seems faulty to me.
Edit:
Or maybe even a loose wire?
Sent from my SPH-D700 using XDA App
Looks like a connector to the screen may have been loose :/..
I had it happen. Took it back and exchanged it even though after rebooting it appeared fine. I believe it was an overheating graphics processor (I've had similar happen on a computer).
At first, the guy at Best Buy was hesitant to replace it. I told him I didn't mind if he did a hard reset on it so he could rule out a software conflict (personally, I was confident it was hardware-related). Less than 3 minutes after being reset it was doing it again.
Now, I'll probably root it have some real fun!
Sent from my Epic 4G using XDA App.
I am having that issue right now! Anytime I even slide the keyboard out a little bit, my colors go all sorry and my wallpaper looks like old PC's with 256 colors! Lol or safe mode! I am 5 months into this phone, but hopefully it's still covered under some kind of warranty so I don't have to turn it on an insurance claim. Lol.
OperationMove said:
I am having that issue right now! Anytime I even slide the keyboard out a little bit, my colors go all sorry and my wallpaper looks like old PC's with 256 colors! Lol or safe mode! I am 5 months into this phone, but hopefully it's still covered under some kind of warranty so I don't have to turn it on an insurance claim. Lol.
Click to expand...
Click to collapse
I hope you don't have too much trouble getting it taken care of!
Sent from my Epic 4G using XDA App.
Wow! Seems to be a manufacturing defect in the latest round of shipments... Hope getting it swapped with a replacement was simple. Too much money to lay out to start with a defective unit like that, but as with anything, sh*t happens...just not cool when it happens to you!
With the amount of phones sold there are going to occasionally be defective ones.
Sent from my SPH-D700 using Tapatalk
I've had a similar issue, except much more subtle. Best way I can describe it: There will be random changing horizontal color bars that overlay on top of what is on the screen at about 90% transparency. It looks like something is interfering with the video output to the AMOLED. This only happens when the phone appears to be processing something like the loading screen for the Android Market or during the melody test in the *#0*# menu. It also appears to be related somehow to the battery charge level. The lower the charge, the more the effect. I'm just noting this issue here, and kind of wondering if anyone else has this issue. It doesn't really bother me at all, to be honest.
farmsatguy said:
Wow! Seems to be a manufacturing defect in the latest round of shipments... Hope getting it swapped with a replacement was simple. Too much money to lay out to start with a defective unit like that, but as with anything, sh*t happens...just not cool when it happens to you!
Click to expand...
Click to collapse
Getting it swapped was simple & quick once the Best Buy Mobile rep hard reset the unit and saw that the problem continued. As I said in the OP, my replacement is doing great so far.
Sent from my Epic 4G using XDA App.
Lazz said:
I've had a similar issue, except much more subtle. Best way I can describe it: There will be random changing horizontal color bars that overlay on top of what is on the screen at about 90% transparency. It looks like something is interfering with the video output to the AMOLED. This only happens when the phone appears to be processing something like the loading screen for the Android Market or during the melody test in the *#0*# menu. It also appears to be related somehow to the battery charge level. The lower the charge, the more the effect. I'm just noting this issue here, and kind of wondering if anyone else has this issue. It doesn't really bother me at all, to be honest.
Click to expand...
Click to collapse
I think I was having the same problem.
It only seemed to happen when the battery was nearly depleted, and even then only when the screen was on high brightness and displaying nearly all white.
Seems to me like at low charge levels the battery can't supply enough power to keep most of the pixels white at high brightness, so it starts getting distorted.
Go to sprint service and repair store and open a ticket. They will either charge you $35 or it will be free if you're under tep, so long that you have no liquid on the device and it's not rooted. I'm a tech at one of the stores.
OperationMove said:
I am having that issue right now! Anytime I even slide the keyboard out a little bit, my colors go all sorry and my wallpaper looks like old PC's with 256 colors! Lol or safe mode! I am 5 months into this phone, but hopefully it's still covered under some kind of warranty so I don't have to turn it on an insurance claim. Lol.
Click to expand...
Click to collapse
Sent from my SPH-D700 using XDA App
I just go my n10 today and really like it. Just ran a dead pixel finding app as my n7 had loads. I got 1. Its there in bottom right corner, a black dot that keeps staring at me now.
Is this considered "acceptable" or would you get it replaced?
So far everything else is fine, I could end up with
A: A worse one
B: The same again with dead pixel(s)
C: A 'perfect' one
That assuming Google don't have a minimum acceptable dp level
Any thoughts?
Sent from my Nexus 10 using xda premium
Depends on how visible it is to you. If it were me, I'd be exchanging it. Displays with dead pixels aren't all that common, at least in my experience. I've got a 2560x1440 monitor and it has no dead pixels. My older monitor which is 1920x1080 had one black pixel dead center, and I asked my friends what I should do. They instantly said replace, and I'm glad I did. Got a perfect monitor back from Newegg and I probably would've regretted keeping it. Once you notice the defect, you're always going to notice it.
I see so many posts from people who go to all kinds of trouble to find things wrong with their devices so they can return them.
If you keep looking for things that are wrong, you are going to keep finding them and never be happy. I received my Nexus 10 yesterday. I haven't run any tests on it, didn't check for light bleed, didn't check for dead pixels, etc. I just used the tablet.
And you know what? It's awesome and I love it. If you had never checked for the dead pixel, you probably would have never noticed it. But you did, and now it's all you can see.
Sorry, this is a trend that I have noticed with devices lately that kind of bothers me. My suggestion - get a new one and don't go over it with a fine tooth comb! Just enjoy it!
I would return it. I expect what i paid for, not something that is close enough to what i paid for.
barqer said:
I see so many posts from people who go to all kinds of trouble to find things wrong with their devices so they can return them.
If you keep looking for things that are wrong, you are going to keep finding them and never be happy. I received my Nexus 10 yesterday. I haven't run any tests on it, didn't check for light bleed, didn't check for dead pixels, etc. I just used the tablet.
And you know what? It's awesome and I love it. If you had never checked for the dead pixel, you probably would have never noticed it. But you did, and now it's all you can see.
Sorry, this is a trend that I have noticed with devices lately that kind of bothers me. My suggestion - get a new one and don't go over it with a fine tooth comb! Just enjoy it!
Click to expand...
Click to collapse
Yeh I guess your kind of right, however I don't WANT a reason to return it.
I'd just be p***ed if I discovered faults after my statutory return period expires. N7 was replaced twice in 1 month. If I'd not checked it thoroughly id have had no option but a replacement (after 30 days) , not the refund I actually got.
Thanks guys
Going to call Google tommorow, dunno when they will have stock to replace it with though.
Sent from my GT-I9300 using xda premium
RMA it. If it's not for quality control do it for the peace of mind. Knowing you have a dead pixel will leave you unhappy.
Just be sure to check for other defects on the new device when you get it.
Sent from my Nexus 10 using xda app-developers app
Return it. I wouldn't accept a dead pixel or extreme light bleed.
Sent from my Nexus 10 using xda premium
First of all, 1 dead pixel is completely acceptable in all circumstances and no company should (or does?) do a return for 1 dead pixel. ALL policies cover a few dead pixels, usually the general policy is 3 or less dead pixels in the center region and 5 or less within zones along the outside regions. A company can choose to be nice and offer a replacement anyway, but they are in no way obligated to replace any unit that has a screen with only 1-2 dead pixels. Some companies choose to offer special models with a "guarantee" to not have dead pixels (really just that the policy is now 1 dead pixel at most) but they also charge a price premium for these special models in the range of an extra $100 in most cases.
Second, it should be INCREDIBLY hard to see a single dead pixel even if it were in the center of the screen. The density is just too much to cause complaints from 1 being dead.
I had a single dead pixel on my iPad 3. When I took it to the Apple centre, they refused to replace it. They said that Apple has a policy of needig atleast 3 dead pixels in a bunch.
Sent from my GT-I9300 using Tapatalk 2
Well uncle Google has kindly accepted to replace it for me.
For the record, you can easily spot the dead pixel on a white background. I admit I found it using a test app. But now it's discovered I see it every time.
Maybe I'm being fussy but my s1,s2 and now s3 have never had 1 single dp. Tablets are bigger so I guess there's a greater chance.
Anyway fingers crossed the replacement is dp free
Sent from my GT-I9300 using xda premium
New one arrived, 0 dead pixels
Was a black speck under the glass when I opened it. Tapped the glass and it moved to the edge and it's gone
Sent from my GT-I9300 using xda premium
I've only come across 1 dead pixel on the many screens I've seen (was on a CR-48 test Chromebook from Google), and it was a red pixel in the middle of the screen. I used the laptop for a while anyway and just generally ignored it.
Maybe since it was a free laptop that I didn't use primarily, that made me not really mind it too much; but if I saw that on my Nexus 10, it would bother me quite a bit.
I found that my after leaving my Nexus 10 in a case for a day there is now a piece of dust under the screen. I have had this tablet for a few months and I'm 99 percent sure that this wasn't there even a week ago. It sort of looks like a small hair in the middle of the screen, which is the exact reason I exchanged the last one, so I made sure to look this one over several times. Any chance there is a gap between the glass and the display?
Not a chance. The screen is beyond sealed. It had to be there.
I can't quite make it out. Any chance it could be a series of dead pixels?
Also should I send it in to Samsung?
tcb4 said:
Also should I send it in to Samsung?
Click to expand...
Click to collapse
Yes the pixels could have died... Look for a stuck pixel app on the market... But this is very very rare.. I would deffently send it in. There is no reason you should live with that on there considering how much this device cost
Nickslife89 said:
Yes the pixels could have died... Look for a stuck pixel app on the market... But this is very very rare.. I would deffently send it in. There is no reason you should live with that on there considering how much this device cost
Click to expand...
Click to collapse
The only reason I question sending it back in is due to the iffy samsung repair service. I am also worried I will get a screen with even worse light bleed.
Anyone having issues with ghosting on there v20?? Any fix if so r is it Rom related. In on vs995 weta Rom 5.0.7 7.0
I'm starting to have issues with image retention on mine.
I'm stock unrooted.
I wonder if this is covered under warranty.. it's not super annoying but still.
I am having a curious issue with the second screen. Under bright light or sunlight, the top right corner of my screen starts to flicker. Well, the brightness increases and decreases. At the beginning quite slowly and then at a higher pace. However, when I'm indoors it doesn't seem to happen, or at least not too foten.
I've tried with and without automatic brightness. I have also tried installing Lux and the issue still persists.
What I realised is that the flickering comes from the backlight of the second screen, and if I disable it, problem solved. I might Have to give it a hard reset and hope is not a hardware problem.
Has anyone experienced the same?
I posted something similar a while ago on this topic. On my left side of the screen I could see what seemed to be screen burn or something. It would be a yellowish tint that would display the keyboard and part of a screen from the app. But it seemed to be the same app everytime. I never found a solution, I had to turn the phone in for a different reason. The ffc just stopped working and would freeze my phone up.
Screen Retention\Ghosting
kbrn said:
I'm starting to have issues with image retention on mine.
I wonder if this is covered under warranty...
Click to expand...
Click to collapse
Datblkbro said:
Anyone having issues with ghosting on there v20?? Any fix if so r is it Rom related.
Click to expand...
Click to collapse
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?
yurasik_687 said:
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?
Click to expand...
Click to collapse
I haven't tried to take the phone to see if it can be fixed, but I have done some research and after reading many posts of people having either the G4,V10 and V20 most have been honored under warranty having their screens replaced but the problem comes back, some people claim having their screens more than one time.
I think I can live with it.. I don't wanna risk having the phone scratched or damaged somehow by the person making repairs (I like to keep my phones in mint condition) and I have a Huge OCD problem lol
I think joining XDA is an indicator of having a degree of OCD
Although I'd class mine as low I'd not be happy with the retention exhibited in those pics.
Thankfully my V20 hasn't presented any inherrent problems so far, just the odd temporary ones that happen when modding, but they're soon remedied.
Since @emdroidle gave us root for the H990ds its been great having the chance to open it up and explore more of its potential.
yurasik_687 said:
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?
Click to expand...
Click to collapse
As far as I've read this is just a quirk of these LCD screens that LG uses on their phones. It should go away pretty quick as the only time mine shows up like that is when the screen brightness is all the way or very bright for like 5 or 10 minutes. Mine goes away after 5 or 10 minutes.
Download sfilter from play store activate it at 10 % and image ghosting will go away ?
https://www.youtube.com/watch?v=mpmiowtPh_A&feature=youtu.be
Here's my retention.
kbrn said:
I haven't tried to take the phone to see if it can be fixed, but I have done some research and after reading many posts of people having either the G4,V10 and V20 most have been honored under warranty having their screens replaced but the problem comes back, some people claim having their screens more than one time.
I think I can live with it.. I don't wanna risk having the phone scratched or damaged somehow by the person making repairs (I like to keep my phones in mint condition) and I have a Huge OCD problem lol
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I was looking into the Warranty as well and just read that it can take up to 4 weeks to inspect and repair a unit, so no mobile for maybe 4 weeks or more and I'm not even sure they will accept the retention as a fault of the mobile itself, but give me the blame for it as there are some minor surface scratches from normal daily use.
So it seems the warranty is pretty much to the bin and reading stories from others about sending there phones with issues does not really make me want to send it back either. Who knows how long, and if declined giving me the blame, what a waste of time it has been. feel like iv Wasted enough time already.
They told me to make a full factory reset, which would of cause not solve the issue at all as I already knew - but I did it and sent the video of the retention afterwards - then I was told to look for scratches and I send them a video and 2 pics of what I could find and now being pointed out that maybe if they find out it is from damage that it just might be send back. Damage... Got to give me a break.
I'm not even sure what they would do with it if they accept the fault - would they begin to toy around with it or would they send me a new phone out of the box.
Is it worth it or not... I'm thinking...
For a +500 Euro phone - retention/ghosting should not happen and yet it does. First phone I ever experiences this issue.
I think I'm on the Whine wagon at the moment, sorry guys - just a little annoyed.
Jesus is God Almighty said:
I was looking into the Warranty as well and just read that it can take up to 4 weeks to inspect and repair a unit, so no mobile for maybe 4 weeks or more and I'm not even sure they will accept the retention as a fault of the mobile itself, but give me the blame for it as there are some minor surface scratches from normal daily use.
So it seems the warranty is pretty much to the bin and reading stories from others about sending there phones with issues does not really make me want to send it back either. Who knows how long, and if declined giving me the blame, what a waste of time it has been. feel like iv Wasted enough time already.
They told me to make a full factory reset, which would of cause not solve the issue at all as I already knew - but I did it and sent the video of the retention afterwards - then I was told to look for scratches and I send them a video and 2 pics of what I could find and now being pointed out that maybe if they find out it is from damage that it just might be send back. Damage... Got to give me a break.
I'm not even sure what they would do with it if they accept the fault - would they begin to toy around with it or would they send me a new phone out of the box.
Is it worth it or not... I'm thinking...
For a +500 Euro phone - retention/ghosting should not happen and yet it does. First phone I ever experiences this issue.
I think I'm on the Whine wagon at the moment, sorry guys - just a little annoyed.
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I did ended up replacing my phone, not under LG warranty though I paid 60 bucks to Sprint to get it swapped. I thought it was better than sending out my phone to LG and wait weeks..
Convenience was the what made me toss the 60 bucks for a new unit.
Though a month later I switched to T-Mobile and upgraded to the V30+
They paid the rest of my installments with Sprint which was half the cost of 2 V20's and also got to keep them.
I use my V20 as a multimedia device now.
kbrn said:
I did ended up replacing my phone, not under LG warranty though I paid 60 bucks to Sprint to get it swapped. I thought it was better than sending out my phone to LG and wait weeks..
Convenience was the what made me toss the 60 bucks for a new unit.
Though a month later I switched to T-Mobile and upgraded to the V30+
They paid the rest of my installments with Sprint which was half the cost of 2 V20's and also got to keep them.
I use my V20 as a multimedia device now.
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Nice - seems like I'm not going to get much from the warranty on the screen issue and still not sure if I should send it back as I'm afraid they do something stupid to it. Well, if my phone melted down at some point I would still buy an V20 in replacement. Battery and SD card is just a win for me even with all the phones faults. Just so sad that LG did not fix a better screen for the V20 in regards of getting Ghosting/Retention.
Anyway - I just tried one of the fixes I found without jail breaking the phone and it does help a little but far from solved the issue at all. I have ghosting/retention all over the screen now and most likely just going to get worse over time as it has from the beginning of it.
I think the image retention is a bug. It randomly happens on mine. At first I thought it was a crappy screen but then it went away. It will even show dark image retention like using xda. And most of my retention around the inside 1/4 of the screen.
Sent from my [device_name] using XDA-Developers Legacy app
Aymenitoo said:
Download sfilter from play store activate it at 10 % and image ghosting will go away
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Sadly did not work here. Still have ghosting. 20% won't do either - il try 30%.
Ok I was getting ghosting which has been getting worse and wore the past month but in the past 2 weeks its been getting really bad on both displays, ontop of that my phone was dying in 20-25% range and going up to 100% charge just to drop like 10 minutes later to like 50% probably just the battery idk
I sent my phone in and here is what they marked on the warranty page
Symptom: Software failure
Repair: Download new software
I honestly hope they don't think its because I wasn't on the latest version of android because I kept putting it off or i'm gonna be pissed, especially since my warranty ends 3/18/2018 and these 2 issues have slowly been getting worse.
Hi!
Here is a working fix if your device is rooted.
Link: https://forum.xda-developers.com/v20/how-to/lg-v20-screen-burn-fixed-t3661631
so is this an LG LCD specific issue ? I am just curious when I switch phones should I consider AMOLED / OLED or stick with LCD but maybe a different vendor ?
Jaws4God said:
so is this an LG LCD specific issue ? I am just curious when I switch phones should I consider AMOLED / OLED or stick with LCD but maybe a different vendor ?
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The culprit behind this is low contrast with high blue-output or cooler color temperature. If you are rooted, you can easily tone down the blue channel by a count of 20 (out of 256) and all is good. Also you don't have to use the phone as maximum brightness all the time, the screen itself is way too bright even for the least level.
2ndly, this ghosting is temporary and develops over time of use. It goes away for LCD.
OLED screens suffer from the permanent ghosting aka burn-in, though its coming over time is delayed by quality and improvement of the manufacturing process. Honestly, OLED's have higher saturation, more vibrance, higher contrast which makes them appeal to human eye but it comes at a cost.
dark_prince said:
The culprit behind this is low contrast with high blue-output or cooler color temperature. If you are rooted, you can easily tone down the blue channel by a count of 20 (out of 256) and all is good. Also you don't have to use the phone as maximum brightness all the time, the screen itself is way too bright even for the least level.
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Oh cool. thanks for explaining that! I am not rooted... 1. too nervous of causing issues after root .. 2. mine isn't rootable (on most recent security patch)..
so is there anything I can do to help with the blue output?
dark_prince said:
2ndly, this ghosting is temporary and develops over time of use. It goes away for LCD.
OLED screens suffer from the permanent ghosting aka burn-in, though its coming over time is delayed by quality and improvement of the manufacturing process. Honestly, OLED's have higher saturation, more vibrance, higher contrast which makes them appeal to human eye but it comes at a cost.
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Click to collapse
yeah that seems to be what i've read too... I just typically keep my phones for a while and burn in or ghosting worries me...