Database Users

Wizard is Frozen - It won't start. Someone help pls??

Hi, I would really appreciate anyones help with this. My brother went on holiday and left me his 02 XDA Mini S (I found out here its also called a Wizard?), and I had no problems using it for about 3 days - was just testing the various features.
I found my brothers contacts - and since its now a hand me down so I wanted to remove all these etc - I asked my brother what to do and he said do a Hard Reset. I found out in the Manual how to do it - I press the Communication Button and the voice command button and use the reset and nothing happened. I asked my brother and he said use the communication and voice button and then turn it on, that sometimes works - and it did. The screen showed:
Press Send to restore factory default...
I pressed the send button and it said it formatted. I was happy, it turned on, I did the set up - everything was working. Then at the end of the day I turned it off and in the morning I turned it on - all the screen shows now is the screen which first comes on - 02 with and underwater bubbles thing, and four lines -
IPL 2.21.0001
SPL 2.21.0001
GSM 02.07.10
OS 2.21.4.1
in red.
It won't go to the next screen - which I think says windows mobile. It just stays at the first screen when I turn it on - and has these four lines
Can anyone help me please? My brother will be back from holiday soon and he will be very upset with me if he finds I ruined his phone
please please please help me - i'm not as good with technology as you guys
Jocelyn

Try and get into bootloader mode by holding down the camera button and soft resetting your device. From bootloader mode you can flash back to the factory rom that was on the phone or wizard love.

Hi
I found how to go into Bootloader mode - my phone now shows three colours. But I'm not sure how to do the rest you mentioned. Could you explain how I should do it step by step please? Sorry!
Jocelyn

He means that you download the orginal rom from your provider and flash it back onto the phone.

Ok
I have made no progress
Here's what I did (please don't laugh - I'm new at all this)
1. I downloaded the active sync software from microsoft, and also downloaded a file i searched through on the forum mentioned by peter, called Wizard Love.
2. I pressed the camera button and soft rest the wizard to go into boot mode
3. I ran active sync - it said no connection.I connected the Wizard and searched - it said that no device was found (but the computer made a sound like it always makes when USB is plugged in). Also on the phone, it showed the word USB at the bottom left of the screen.
4. I extracted the wizard love and double clicked on the file newromupdateutility_wizard_noid.exe
5. When I got to the screen about existing software on the phone it was blank in that section, but it had the option to use the new one, so I proceeded.
6. The Wizard screen switched to a bar and completed 100% within about 5 minutes. Same thing on the computer screen.
7. It shows congratulations - etc.
8. I clossed everything and shut off the computer. Disconnected the wizard and there was a picture like some love cartoon characters - and thats all.it just stayed at that screen for a long time. Finally i thot maybe i should turn it off, but the power button does not work.
9. I used the stylus and did it a soft reset - the phone still froze at the start, with a wizard love cartoon - but the 4 lines i mentioned in my first post were different - it showed different numbers. But it still stuck there.
10. I thought maybe the wizard love is not compatible with my phone? So I went to the 02 XDA mini site, and downloaded the software from there - Xda_Minis_Upgrade_v2.21.4.101. I redid the whole thing, this time with this software.
11. At the end I saw Congratulations! again, but this time the screen had gone back to 02 - and the numbers went back to what was in my original posting. But still the phone does not start - its just stuck at that 02 screen with the 4 red lines.
12. Somone help me please!!! Have I made it worse???
Jocelyn

The Love ROM should work on your phone since it it does not have IPL/SPL (AFAIKnow). However, it seems that the phone itself already have a bit of problem itself. Using the "Xda_Minis_Upgrade_v2.21.4.101" to flash the phone in bootloader mode is the wise thing to do. Probably you'll need to hardreset it again (i.e. what you've done in the very first post).
As far as I can see, you've did nothing wrong on your first post. It seems to be the phone problem. ANYWAY, you may want to note the little issues. Example, do not have the miniSD card in the phone when doing all the stuff said above.. and possible, remove the SIM as well.
Also, sometimes, it takes ages for it to boot up. I'm not sure how long you've waited, but I would say.. give it a good 5 mins to do its bootup to confirm it hanged.

Sorry
I should have mentioned - in both cases when I ran the utility, once I waited at the splash screen for more than 10 minutes and nothing happened, i just tried to do a hard reset. In both cases the words came up, press send to do a reset etc...
but when I press the left (green phone) button (i think that is the send button?) it says format failed everytime.
I searched at some other thread and followed what Zabardast_1 says about flashing and I tried that, it does not work. Is there any other option? Oh i also tried it another time, this time disabling Anti Virus first - but still no luck
Jocelyn

Hmm.. I'm sorry to tell you. Since you have a 'Format fail', you 'officially' have a bricked device. That has something to do with the hardware.. or stuff that doesnt have any thing to do with your flashing.. probably CID unlocking may cause this problem.
ANYWAY, it seems that your only choice is to get it to somewhere to have it fixed. probably you want to make it as official (i.e. use the O2 ROM) before taking it to O2 to have it fixed.

MDA meets its end?

Today while riding in my car I was texting my friends. Then my phone froze up (not the first time), so I nonchalantly hit the soft reset button and waited. Except my phone never booted up, it froze on the WINDOWS MOBILE 6.0 screen, and has been there the rest of the day. I was running the TNT1437 Touch ROM on my MDA at the time, I do not know whether this was a hardware or software problem. Please repost with any advice or diagnosis you may have.

Try out Hard Reset,although,you'll loose all of your settings and personal data,but it might start to work,otherwise,get into Bootloaders (multicolor screen) and flash a new rom.It might be corruption of system files or Extended_Rom.Check the battery status,it must be fully charged.

Thats what I was planning on doing (flashing a new ROM), but i could not get activesync to make a connection because my phone will never fully boot up. How do you do a hard reset. And how do you enter bootloaders?

to enter bootloader you have to turn your phone off...them keep the connections button camera button and dialogue button and reset the device with the stylus...(both side bottons and camera)

Thanks for the help guys! I put it in bootloader and flashed a new ROM and now it works fine. I found this article that helped me, hopefully it will help anyother of you witht he same problem!
"When upgrading the ROM on the HTC Wizard, there is always a slight chance that the upgrade proces fails, leaving you with a device that won't fully boot. When that happens, people often fear that they turned their device into a useless brick. This is most often not the case.
The regular upgrade proces requires an working ActiveSync connection. When the upgrade proces failes and your device won't fully boot, you won't be able to set up the working ActiveSync connection, which could lead you to believe that there is no way to revive your device. Well, you can revive your device by putting it into the boot loader mode. Stephen writes:
Quote:
After researching the issue the only way to get around the problem was to put the unit in bootloader mode, then retrying the upgrade. All HTC devices have this mode and the Wizard is no exception.
To place the unit in bootloader mode, perform a soft reset, when the screen goes blank hold the camera button until a multi colored screen comes up [...]
When the unit is connected, USB is displayed at the bottom left.
Once in bootloader mode you can connect the unit via USB to your PC"

Wtf???!!! Ban This Tard!!!
klmn822 said:
We started to get on the plane for Key West. Then you pulled me to the next gate destined for Honolulu. I made some comment about 5-0 and you gave me the look, that look. At that point I knew this wasn’t going to be a trip to visit Jack Lord shower sex tourist traps. We got on the plane and arrived dog tired. You then informed me that the last time you were in Hawaii someone told you about a drop off service which sounded good to me. We went to a marina and a launch took us to a small island and the captain said he would be back in three days and the island was ours.
Click to expand...
Click to collapse
HELLO, CAN WE BAN THIS TARD???
THIS PERSON IS A SERIAL THREAD-JACKER WHO POSTS TOTAL SH*T!!!

Pattern Lock Attempt Bug, Locked Out Of X10

Im sure everybody has run into this problem on other android devices but i haven't seen this problem with many x10 owners. It must've unlocked itself and flapped around in my pocket until it incorrectly drew a pattern 5 or more times and somehow pressed the "Forgot Pattern?" button.
So your stuck with a screen that asks for your Gmail account login and ive tried every single combination of correct username and pass to get in but it is impossible ( Account logs in fine on PC ).
Ive read about ways to solve this and have come upon 3 different options.
1. Manual Factory Reset ( It's an option but i don't want to spend hours getting my phone back to how it was )
2. While in a call, ending the call and using a short window of opportunity (.5 seconds) to tinker around with your settings to try and make it possible to access your phone.
3. Download the Android SDK and enter something into the command prompt.
I would like to try option 3 however i heard that your phone must be rooted, i don't know how to go about rooting or if it is even possible for the x10.
Any support appreciated, thanks.

i guess don't use pattern lock is my suggestion. is there something else that can be used instead of pattern lock?

Sagaxide said:
Im sure everybody has run into this problem on other android devices but i haven't seen this problem with many x10 owners. It must've unlocked itself and flapped around in my pocket until it incorrectly drew a pattern 5 or more times and somehow pressed the "Forgot Pattern?" button.
So your stuck with a screen that asks for your Gmail account login and ive tried every single combination of correct username and pass to get in but it is impossible ( Account logs in fine on PC ).
Ive read about ways to solve this and have come upon 3 different options.
1. Manual Factory Reset ( It's an option but i don't want to spend hours getting my phone back to how it was )
2. While in a call, ending the call and using a short window of opportunity (.5 seconds) to tinker around with your settings to try and make it possible to access your phone.
3. Download the Android SDK and enter something into the command prompt.
I would like to try option 3 however i heard that your phone must be rooted, i don't know how to go about rooting or if it is even possible for the x10.
Any support appreciated, thanks.
Click to expand...
Click to collapse
Might sound like a silly suggestion... but have you tried powering off. taking the battery and sim card out.. give it 30 seconds or so then put it all back together again.. might let you try your google account details then..

Did same, had to seus to get back in Lucky was 1st day owning so not bothered.
You mention the call thing, can you not disable the pattern lock whilst in call ?. I didnt know the phone could take a call when locked out so didnt try.

Please help. My Milestone 2 is DEAD

Hi all,
I have had loads of problems with this phone, so I decided to do a factory reset.
It rebooted as normal until it got to the Motoblur setup page
It asks for the Motoblur details to be entered, but once you have entered them and pressed the 'next' button, it goes back to the previous screen instead of the next step and then gets stuck in a never ending loop.
I've tried skipping the sign in process but instead of skipping it, it just goes back to the first Motoblur account setup screen instead.
Out of desperation, I have tried to make several new Motoblur accounts but every single time, it gets to 80% completion, then stops.
I have even left running all night (plugged in) and it still freezes at 80%
I can't do another factory reset because it won't get past the Motoblur setup screen.
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Only had it for 7 weeks and am awaiting a response from Expansys on what to do.
Any help from you guys will be greatly appreciated.

Apply a debrand image of your system and do a full wipe

phorenzik said:
I've tried to do a hard reset by holding x and powering the phone on but this doesn't work. It just brings up the triangle and android robot but it does not go to the next step despite me leaving it for several minutes.
Click to expand...
Click to collapse
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.

StevePritchard said:
Have you pressed the @ key when you get to this step with the robot and the triangle? That should bring up the reset menu, and then you use the volume and camera buttons to choose and select the option you require.
Cheers,
Steve.
Click to expand...
Click to collapse
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
I notice there was an option to boot from SD in the recovey mode.
Would this allow me to boot an official motorola rom?
If so, where would I get the rom from?
A walkthorugh on exactly how to do this would be appreciated if this method could fix my issues.
I'm really annoyed because I sold my HD2 for this phone and I'm regretting it.
Thanks

phorenzik said:
I didn't know you had to press @
Thanks
I've done a hard reset, but I still have the exact same problem.
If I try to input my proper Motoblur details it instantly says connection failed (it doesn't seem to even try to connect as fails the instant you press 'next)
Creating a new account hangs at 80%
Any more ideas before I throw it against a wall?
Thanks
Click to expand...
Click to collapse
I think you need internet connection in order to validate your account or create a new one. Check your APN settings first, or do it on wifi.

Hi,
I've tried it whilst connected to my wifi router. I've even tried it via the data connection but nothing happens.
It seems that despite the data/wifi connections being there, it just ignores them.
I think this is the issue. It's not connecting and I don't know why
The phone displays the wifi/3G data symbols in the task bar but it doesn't seem to be using them during the Motoblur setup

Mine is dead too!!!
Hello everybody,
Greetings from sunny, flooded, blown away, Queensland Australia!
Long time lurker, first time poster...
I have a...
Vodafone-Australian-2.2-Milestone2
2 weeks old and its an expensive paper weight. It was rooted and thats about it, had a bunch of root required apps on there, installed the bootstrap, but hadnt installed Xrecovery yet.
I was playing around the other day. changing settings, installing and uninstalling a heap of apps, testing them. Some app suggested I restart or it restarted itself, cant recall, and that was the end. Boots until it gets past the M, and then its just bootloop city.
Won't register on comp in RSD or anything. Will boot to stock recovery and cleared cache and data several times, but that didnt fix anything. Won't even charge the battery. It will run an update but has to be signed. Problem is, we havent had any updates yet on these phones in Australia and there are no custom roms. What update.zip could I get to try to fix it, because I think thats about my only hope.
While recovery was wiping the data and cache it would stop frequently and each time I would touch the ok in the bottom corner of the screen and it would continue, and seemingly despite the 10 or more stops, completes fine. Surely thats not normal.
Out of ideas, I would just send it back with a story but the vodafone boot animation is replaced with disco flashing lights. and thats all it does, non-stop. Do you think they will notice someone has been tinkering?
Ideas? Thoughts?
Oh, and forgot to mention, when I first got it I had the same problem with the Motorola sign in wizard on startup, for quite a while, cant remember how I got around it though. Stop trying to sign in and just get out of that wizard, install ADW Launcher or similar and dont go near any Moto apps. You are only required to do a Gmail sign in, not Moto.

That's the problem though.
I'm stuck at the Motoblur sign in and it will not skip.
Whenever I select skip, it just goes back to the motoblur sign in page instead of going to the home screen.
Basically, in a nutshell, this is what's wrong:
I can't sign in to motoblur (gets stuck in a loop)
I can't create a new motoblur account (crashes at 80% every time)
I can't skip the sign in process (takes me back to the motoblur sign in page instead of loading home screen)
This is my first and last Motorola phone. Not good at all.

So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF

benking1972 said:
So what happens if you press press home or back repeatedly instead of skip? And if all fails reflash new SBF
Click to expand...
Click to collapse
It just goes back to the motoblur setup/signin screen no matter how many time I press home, back or skip. It's as if a dll is missing and it's unable to boot to the home screen.
How do I flash a new SBF?
Motorola have agreed to let me return it but if I can do it myself I'd rather do it.
I have found this guide http://forum.xda-developers.com/showthread.php?p=11155476#post11155476
but the link to the UK SBF is dead

Yeah, that's the one, and the link to UK SBF works fine for me. If you can't get it to flash that way, then you are going to have to do it the way I am about to do mine, which is...
http://forum.xda-developers.com/showthread.php?t=804088
Failing that, send it back and be done with it.

since its so new id send it back. you shouldnt be having this problem at all. the milestone 2 is a very solid phone. i had mine running for 90 days straight not even a reboot or crash or anything lol. sounds like you just got a duff one. with any piece of technology theres bound to be a few that slip through the net. even if you find a fix for your problem you dont know what is causing it. and if youve had problems before then somethings obviously wrong. since theyve agreed to let you return it then thats your best option.

Probably i should send mine one back as well.
Bought a new Milestone 2 yesterday (from ebay, Chinese guys but as per retail package phones are for UK market). Put the SIM in just to check before wiping out everything from my old Defy. Made a call, checked the version and the menu and put the SIM back to Defy to backup all I needed. Plugged Milestone to the mains. 3 hours later found promising "Fully charged" on the screen and put the SIM in. That was it... Since I can't power the phone whatever I do. I thought the Power button went off as I tried to perform hard reset (x+Pwr), BRM (Arrow up+Pwr) and nothing happent at all. But then I put the phone on the charger again and the Power button worked fine switching the screen off and back on.
Any other methods to get the phone running?
UPDATE: It's strange and weird, but I've just had an idea to remove SD card and it worked - the phone powered on immediately!! Formatted the card using card reader, put it back - the phone works flawlessly. Fantastic! =))

error/fault with my omnia 7.

Hi.
ive had my omnia 7 (on orange) for a year now. ive never been totally happy with it but it has done and i dont actually thing that its miles behind other smart phones.
i never updated the phone for roughly 6-8 months, then when the mango update came out i decided that it would be best to update to that. all has been well since then untill a few days ago.
I went to go onto my messages. every time i clicked on my messages it returned me to the main screen. i tried several times every time the same thing happened. so i switched off my phone and turned it back on and both the messages app and my contact app had dissapeared off both the main screen and the apps screen. after a few minutes my contacts came back and had full functionality. but my message app didnt. then after a while i went to go onto my settings and could not get onto them it kept returning me to the main screen again.
i thought it would be a good idea to update it so i connected it to my computer and it updated but still didnt bring my messages back.
every time i turn off my phone the contacts app dissapears.
i can still recieve messages and if i go through contacts i can view and send messages. but if i dont know who sends me a message then i have to look through every contact. and if i dont have the person in my contacts i cannot find the message unless that send me another one and i manage to catch the notification on the top of the screen.
i have taken the phone to my local orange shop and they told me to look on the forums (great help they are i know).
so i come here looking for some help and hoping taht one of you great people can help me
thanks
Shields Lad

i read somewhere that this is a bug and if you receive a certain sms then this happens. the only way to fix it was to reset your phone via the settings/about/reset. this will erase everything from the phone

Thanks for the quick reply. do you have any idea how i would do that on the computer? i cant access the setting on my phone.

You can format the phone trough the bootloader. To do it follow these steps:
1. Ensure your phone is charged at least 50% of it's full capacity as a power cut during a format operation could lead to unknown results.
2. Disconnect your phone from any power supply (usb to pc/charger)
3. Shutdown the phone by holding the power button till you see the "goodbye" message (otherwise you will force the shutdown)
4. Hold the volume down and camera keys and while holding them press the power button till you see a black screen with a yellow exclamation signal in the middle followed by a text asking you to format the device, release all buttons and now press the start button two times. Wait till you see the message "format done!" and your phone will restart automatically.
After these steps you should have your device restored to a working state

Shields lad said:
Hi.
ive had my omnia 7 (on orange) for a year now. ive never been totally happy with it but it has done and i dont actually thing that its miles behind other smart phones.
i never updated the phone for roughly 6-8 months, then when the mango update came out i decided that it would be best to update to that. all has been well since then untill a few days ago.
I went to go onto my messages. every time i clicked on my messages it returned me to the main screen. i tried several times every time the same thing happened. so i switched off my phone and turned it back on and both the messages app and my contact app had dissapeared off both the main screen and the apps screen. after a few minutes my contacts came back and had full functionality. but my message app didnt. then after a while i went to go onto my settings and could not get onto them it kept returning me to the main screen again.
i thought it would be a good idea to update it so i connected it to my computer and it updated but still didnt bring my messages back.
every time i turn off my phone the contacts app dissapears.
i can still recieve messages and if i go through contacts i can view and send messages. but if i dont know who sends me a message then i have to look through every contact. and if i dont have the person in my contacts i cannot find the message unless that send me another one and i manage to catch the notification on the top of the screen.
i have taken the phone to my local orange shop and they told me to look on the forums (great help they are i know).
so i come here looking for some help and hoping taht one of you great people can help me
thanks
Shields Lad
Click to expand...
Click to collapse
This is definitely that FB message bug. My friend got bricked due to it recently. It's probably a matter of time I'll pick it up too. MS should fix it soon, reflashing isn't few minutes job, so this is a problem. Not to mention possible losing of some important info. Well, we can only hope it will be fixed soon.