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Hi guys just got my s3 couple of hours ago white 16gb for sprint. I tried searching for the issue I am having and no results, so I am posting here. I did the initial android setup and everything was running fine for first 15 min and then phone keeps freezing and restarts, I did many battery pulls and same thing. It would work for min or 2 and freezes and reboots. Then I put the phone on charge and used it for several minutes and no crash.
So I unplugged the phone when the battery was at 52% after charging for more then 45 min, and same reboot issue is back. So I was wondering if anyone else having this issue.
Thanks for all your help in advance.
if you didnt flash things, which i dont even know what you would flash and how at this point, i would say its broken, and you should go get an exchange. Hopefully youre the only one with the issue, ever.
i guess you could try a factory reset, which i would assume you can do from recovery, to which you would maybe get to by powering off, and holing volume up and power(once again, just an assumption).
p.s. i am impatiently waiting untill best buy gets 32gb version in stock so i can trade in this lte evo pos.
i did many factory resets and battery pulls and same issue. so i got tired and called in for exchange, they are sold out right now but will send one out as soon it comes back in stock.
Did you do a hard reset from recovery?
Sent from my SPH-L710 using XDA
any particular app installed that might be causing this? :crying:
Yes I Reset it from recovery and did factory reset 4 to 6 times, No apps installed. As soon as i start navigating through menus it freezes and then reboots. Sometimes it also freezes at sprint logo while restarting, i have owned 200+ phones never had a single android phone with this kind of Issue.
element3g said:
Yes I Reset it from recovery and did factory reset 4 to 6 times, No apps installed. As soon as i start navigating through menus it freezes and then reboots. Sometimes it also freezes at sprint logo while restarting, i have owned 200+ phones never had a single android phone with this kind of Issue.
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Do you have a sd card installed? If its from a older phone or s2 it might be the problem too. Back up everything in format the card then see what happens....
Thanks for all your help guys !
I fixed the issue by wiping cache partition and factory reset. Before all I did was factory reset but didn't do wipe.
No crash so far
Sent from my SPH-L710 using xda premium
It has happened several times caused by various apps such as chrome, play store, dolphin after downloading something. Screen freezes and system eventually resets on it's own. Is anyone else having this problem?
Build: JOP40C
Same here, restarted and frozen 3-4 times in couple of hours.
I was browsing, using apps, dowloading in background, loads of syncing etc - maybe taxing the system causes it? (But i though it should handle it a bit better...)
I had a couple of reboots but no freeze before the firmware update.
After the update it hasn't rebooted but it froze once
Sent from my Galaxy Nexus using xda app-developers app
I've had exactly what you are saying. I had it three times and haven't had it since. Will update if problem persists.
Sent from my SCH-I535 using xda app-developers app
My keeps loosing Wi-Fi and completely shut down every time I turn it off and didn't turn back on in 5 seconds. Making things worse I have to wait several minutes until it allows me to turn it on by pressing power for a 5 seconds. In those few minutes it does not react on power button at all.
Factory reset did not help. Sadly it looks like I have no options other than return it back.
+1 reboots and freezing. Don't really want to return it since its finally rooted and cust recovery. Anyone think waiting for cust Roms will help?
Sent from my Nexus 10 using Tapatalk 2
No need to return the tablet for software issues.... Updates will come quick. That's a Nexus!!!
Sent from my Nexus 10 using XDA Premium HD app
Mine had been randomly restarting after installing some of my apps. I finally narrowed it down to HD Widgets and haven't had a reboot since uninstalling it.
I am not using HD Widgets and I get restarts periodically. What is the most efficient way to submit a bug report to google.
Sent from my Nexus 10 using Tapatalk 2
Just got an RMA for mine for the same issues u guys are experiencing. Wifi disconnecting and chrome freezing and rebooting. Looks like it may not be a hardware issue. Wonder if I should just keep it and wait for an update.
Edit - It was fine before the software update. Probably should ignore it once I get my replacement unit
I am also seeing the reboots happening every 3 to 4 hours like clockwork. I didn't have the device for more than a few minutes before the first update was pushed to it, so I can't say whether or not that was related. I do have HD Widgets installed, so I will pull it off and see if that helps slow the reboots down.
I'm using BootLog Uptime to keep track of the number and frequency of reboots. If this pattern holds, my money is on some kind of memory leak... just thinking from our own development experiences. Given how much higher the resolution is on the N10, I wouldn't count out some graphics heavy apps blowing through their heap much, much faster than on any previous Android device. We'll have to wait and see.
Just called Google and asked for replacement. I hope they aired new updates at the time my replacement arrived.
BTW, I had to initiated factory reset five or six times until it finally clears all data. Never saw Google product so buggy before.
That's a real bummer. Mine doesn't reset or display any of those problems. I have a tiny bit of light bleed in one corner at full brightness and the screen seems to have gotten a little more yellow over time... maybe just the glue drying. If any of you are brave and don't want to return right away, unlock the bootloader and reflash the stock image from google and see if that fixes things. It can help if there was some sort of corruption when you updated.
You may want to wait on that RMA. I had the same trouble with HD widgets installed.
No trouble at all since uninstalling...
dankerton said:
It has happened several times caused by various apps such as chrome, play store, dolphin after downloading something. Screen freezes and system eventually resets on it's own. Is anyone else having this problem?
Build: JOP40C
Click to expand...
Click to collapse
I've never even touched hd widgets and have had two lock ups since I got it on Friday. Both occurred when task switching back to chrome and it was loading a previously viewed web page. Both times I was able to tap the power button to shut off the screen but couldn't wake it up. It eventually reset itself. It boots in like 5 seconds so it's not too terrible to wait for a software update, but I wonder what is causing it?
I think Chrome has some major bugs to be squashed when running on this device....mine has only crashed when browsing. That said, after uninstalling HD widgets, no crashes since...
NiXXeD said:
I've never even touched hd widgets and have had two lock ups since I got it on Friday. Both occurred when task switching back to chrome and it was loading a previously viewed web page. Both times I was able to tap the power button to shut off the screen but couldn't wake it up. It eventually reset itself. It boots in like 5 seconds so it's not too terrible to wait for a software update, but I wonder what is causing it?
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I'd like to update my results. From last night, just like djflan, I removed HD Widgets and so far, 7 hours later, the crashes are gone. So I have my fingers crossed that I've found my culprit.
Also, I installed the HoloWeb browser and I have found it to be quite a bit quicker and more stable than Chrome. For those of you have issues with Chrome it is worth a few moments to track this app down (here on XDA) and give it a try.
Some of you may not have remembered or gone through the Android 3.x transition, but these kinds of issues were very prevalent during that update as well. Many developers simply don't or can't test on a wide enough range of devices and OS combinations to catch all the issues, or they rely heavily on assumptions or code that "always worked fine" in the past. I think we're seeing the same sorts of behaviors again with 4.2, so it will take a couple of months for it all to shake out.
For now I think I have a stable configuration on the Nexus 10 and I'm sticking with the device. No RMAs will solve issues that are software related in my case.
Removed hd widgets, no crashes yet.
I get the same random reboots and I've never used the fancy widget app. it has happened 3 times already. One I was browsing, another time deleting a widget and the last one when I tried to change the wallpaper. Everytime I had to hold the power button 5-6 seconds until it reboot
Enviado desde mi Nexus 10 usando Tapatalk 2
I spoke to soon earlier... I actually had 2 restarts today. Once while chrome attempted to open a link from tapatalk and another while trying to load one of the free magazines in the play app.
I don't have hd widgets installed either
Sent from my Nexus 10 using Tapatalk 2
I've had 2 random reboots today, both while doing absolutely nothing......... if I called into VZW to get a replacement, it would likely be new, right?
Nevermind, called VZW, they said I could just turn it in for a new phone within the 14 days. Yay.
Do you have chrome beta installed?
apascual89 said:
Do you have chrome beta installed?
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Nope, just standard Chrome as factory installed.
Going to go pick up another unit later today. Wondering if there are any other programs that screw this phone up......
drtchocky said:
Nope, just standard Chrome as factory installed.
Going to go pick up another unit later today. Wondering if there are any other programs that screw this phone up......
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http://www.google.com/url?q=http://...sntz=1&usg=AFQjCNG_UssmZvv2DI8RxFXRnMNvSy9qYQ
That's why I asked.
NiLS? I had several reboots with that app. Removed it and no reboots for the last two days.
Sent from my LG-D800 using Tapatalk 4
alex72 said:
NiLS? I had several reboots with that app. Removed it and no reboots for the last two days.
Sent from my LG-D800 using Tapatalk 4
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What's NiLS? I returned it and got a brand new replacement. The new one seems a bit more snappier and no reboots yet. I headed off the automatic re-installation of all my backed up apps by turning off mobile data shortly after I got it. Once I got errors on all of them I manually added the apps I really needed.
Seems like it worked... lopped Nova launcher on it and a cool icon pack... all is cool.
drtchocky said:
What's NiLS? I returned it and got a brand new replacement. The new one seems a bit more snappier and no reboots yet. I headed off the automatic re-installation of all my backed up apps by turning off mobile data shortly after I got it. Once I got errors on all of them I manually added the apps I really needed.
Seems like it worked... lopped Nova launcher on it and a cool icon pack... all is cool.
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It's a app from Play Store. Obviously, something else caused reboots for you. I'm glad that everything worked out great for you.
Sent from my LG-D800 using Tapatalk 4
I had the same problem today. It happened when I got a text. It rebooted like 3 times one after another. Then it just stopped. Weird.....
Anyone any ideas? I have the T-Mobile version. NOT ROOTED
another update
ok so maybe some good news here. i've been testing all day, locking/unlocking my phone and some normal random things to simulate activity. i have had zero reboot issues since i did a factory reset and zero reboots since i updated the gmail app.
HOWEVER.... the very minute i added the gmail widget to the locks creen i noticed that the widget said it was loading but didn't finish. my screen locked itself (as it should) because i wasn't touching it. So I double tapped the screen, scrolled to the gmail widget and it still said it was loading... then I unlocked it and BAM, rebooted.
after the phone rebooted i went to look at the gmail widget on my lockscreen before unlocking. everything is loaded. then when i tried to unlock the phone (im using a pattern unlock BTW) it rebooted again. Just now I removed the gmail widget from the lock screen and now I can get into my phone.
I hope this helps everyone else who is having the unlock reboot issue.
I just got LG G2 yesterday from Vodafone and today it just restarted 3 time and i think every time animation was 2 times i don't know why and i am sure the restarting started after i added gmail widget on Lock screen but now i removed the widget and now i am waiting can someone suggest a simple and permanent solution...plz
I just updated via kies 3 to 4.4.2. My phone has gotten to be incredibly slow. The screen is literally freezing every 3-5 seconds.
I have wiped the phone already once and issue is still there. It's freezing on every screen, settings, home screen. . I have not even linked my Gmail account so no apps there. Literally finished 2nd factory restore as I type and it's still lagging. This is basically unusable.
Sent from my LG-LS980 using Tapatalk
Issue solved. Removed SD card.
Sent from my LG-LS980 using Tapatalk
Issue is back. It's not the SD card causing this issue. Any ideas?
4ringsa6 said:
Issue is back. It's not the SD card causing this issue. Any ideas?
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Click to collapse
Do a factory wipe and reset.
Sent from my Note 3 via Tapatalk
donc113 said:
Do a factory wipe and reset.
Sent from my Note 3 via Tapatalk
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Click to collapse
Just did. Twice today. Once using settings menu. Then I used I used kies. . Still there. I'm uploading a video for better visual of what going on.
Note 3 Verizon freezing: http://youtu.be/X3Gdg90ebpY
Note 3 Verizon freezing: http://youtu.be/X3Gdg90ebpY
4ringsa6 said:
Just did. Twice today. Once using settings menu. Then I used I used kies. . Still there. I'm uploading a video for better visual of what going on.
Note 3 Verizon freezing: http://youtu.be/X3Gdg90ebpY
Note 3 Verizon freezing: http://youtu.be/X3Gdg90ebpY
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Have you tried a different launcher to see if that does it as well?
...
Mine does that from time to time. I boot into recovery and clear the cache files 2 or 3 times, then reboot. Mine did it the other morning trying to come out of sleep mode. It took 10-15 seconds for each touch to show on the lock screen.
airmaxx23 said:
Have you tried a different launcher to see if that does it as well?
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Well it's not happening just in the launcher. It's everywhere. Browsing Web, photos, settings...
I may have found the problem to be the S view case. Has anyone else experienced such issue with theirs? I'm using a generic case from eBay. I took the case off and immediately the phones performance was back. And today I put the case back, and immediately it started lagging. I covered the metal terminal with paper and taped it to prevent it from activating and all is good.... Not sure if this is just a coincidence that it happened.... Will have to try out for a few more days. If not, it's going for repair.
Since I got it, I have had about 5 random freezing and complete restarts. Once when YouTube was playing, the audio froze and produced a horrible buzzing sound then restarted.
I did a factory reset and it has happened twice since. I'm wondering if I have a faulty SD card...
Anyone else?
I got mine on Monday and so far no problems
BiigDragon said:
I got mine on Monday and so far no problems
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Click to collapse
Do you have an SD card in yours?
That happens on my daughters Nexus 10 tablet, it definitely is YouTube and the high definition videos that cause that, it's unfortunate to hear that is happening on this phone.
No issues here or with YouTube. Yes i have sdcard.
yea! same here. i have random restarts!!! i thought it's just me. and I have SD card inserted.
this was me playing games... Fate/Grand Order in particular... i don't have sound on, so I don't know if what's happening...
the phone just goes black, and then the samsung boot logo starts.
I have no issues with g935t w/ sd card
my restart doesn't happen often, maybe like once every 2 day... and almost always playing games or was just playing games... i wonder what's wrong X_X
Only had one freeze and that was when it first booted and was restoring apps. I was uninstalling apps at the same time it was installing them and it froze for like 10 seconds. Other than that no issues.
DrexelDragon said:
Do you have an SD card in yours?
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Click to collapse
Yeah I'm coming from the V10 and I got the 200gb memory card that we got for free with it.
Info
DrexelDragon said:
Since I got it, I have had about 5 random freezing and complete restarts. Once when YouTube was playing, the audio froze and produced a horrible buzzing sound then restarted.
I did a factory reset and it has happened twice since. I'm wondering if I have a faulty SD card...
Anyone else?
Click to expand...
Click to collapse
what is ur sd-card?
test it in another phone
please be specific (if u can) when it happened?
once youtube watching and ...?
:good:
mine restarted twice today while playing game :/ I do have sdcard inserted is that the issue?
Mine freezes then reboots every 10 minutes and gets super hot.No memory card inserted. Factory reset 3 times and disabled apps but doesn't make a difference.
Sent from my SM-N920P using Tapatalk
Nathan_Wilmot said:
Mine freezes then reboots every 10 minutes and gets super hot.No memory card inserted. Factory reset 3 times and disabled apps but doesn't make a difference.
Sent from my SM-N920P using Tapatalk
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Bad unit, return it.
Sent from my E6683 using Tapatalk
_Dennis_ said:
Bad unit, return it.
Sent from my E6683 using Tapatalk
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Click to collapse
Yup. Probably overheating and shutting off as a precaution.
Sent from my SM-N920W8 using Tapatalk
No freezing so far. I've had my S7 Edge since Tuesday and I'm using my same SD card that was in my S5. I've watched YouTube several times as well as played several games ranging from Mobile Strike to GTA Vice City.
same here. I got my s7 edge on Wed eve. setup everything. No Issues then. next day morning on the way to work, it got restarted for the first time. While walking to Office, it restated couple of times. no specific pattern to it. If I try to do anything, it gets freeze and after few seconds, it restarts.
Couldn't check if it got restarted while at work. but again in the evening, I made a samsung Pay at a store and while driving back, it got restarted. Then at another store, it keeps on restarting after each reboot. Device gets hot as well. really hot.
Tried factory resetting, but immediately after I log back in, it restarted, at the same place.
I turned on Airplane mode and then device cooled off, and it ddnt restart after that. After 15 min or so, turned off Airplane mode, and device ddnt restart yet when Iam writing this now, almost 3 hours later.
Starnge thing is, it never gets restarted at home. it always happens when Iam outside. Something to do with the network? Im on ATT.
another issue, even for small tasks like browsing websites, device gets hot. Hot enough that you will notice.
Not good sammy. Iam a fan of you since 2011 and none of galaxy had issues atleast from day 1.
Iam gona wait a day more, if it still restarts, I dnt want them damn warranty/replacement. Iam gona get iPhone6. I dnt like ios, but atleast it wont die on me like this.
Woah!!! as iam writing this, it got restarted now. WTF! Guys pls stay away from s7 pls!
I had one really random reboot. Next the frone has issues with enabling fingerpring authentication in Play. It stops responding and anter about 15 seconds reboots.
Mine rebooted once during installing all my apps first use
Sent from my XT1575 using Tapatalk
Got one rebbot too.
While installing an app from PlayStore. During paiement, freeze and reboot.
While I tryed again after reboot, freeze again but it passed.
Got an other freeze on chrome an other day.
SD card inside (64gb) from my old phone. Never got reboot on it.