Database Users

Can't receive my voicemail messages ?

Today after a week of silence my wiz rang and there were 10x new messages yep 10x !
The first 2 came through ok but then I got the message "please hold the line"
After that have been unable to get the rest of my messages. Everytime I ring 901 I get the same message repeated .
I contacted o2 for 50 minutes( Nat call rate)and they were useless .They told me that this week o2 have had major service faults but they were sorted now ?!
anyone know how I can get my messages? I am about ready to cancel my contract due to non performance of contract.

bump :roll:

SMS Problems

oi,
i (and it seems like others as i´ve read in a german forum do as well) have serious problems with sending sms.
- some of them arrive twice
- some of them arrive in a "scrambled" way ...like mixed up with old ones
- and sometimes old ones are being sent a second time
this does not happen all the time - and it happens with several recipients.
i´m using a "naked" o2 trion. no other software (well, total commander and a media player) installed. it also happend back in the days when i used my t-mobile card with it.
this is really pissing me off ...because some of the recipients already think that a) their mobile is the prob. b) i´m nuts or an idiot who´s too stupid to send a simple text message
and help, hint, suggestion would be greatly appreciated.

I have the same Problem (sending SMS twice) ..
but I'm not sure if it's really a Problem based on the device, cause the double SMS are only billed once! (at least on my account)
And as I have been told only people using other Providers get my SMS twice..
never heard of any fellow T-Mobile User getting my SMS twice...
so it seems to be a combine Problem of HTC Devices (got that error since MDA1) and our Providers

did you force your network to gsm or umts?
or does it auto-switch depending on where you are located?

Sending twice happened to me when I disabled the 'message sent' warning and was closing the messages program before that warning would have appeared if it were active.
It was as though the machine sent the message quickly, but when the program got shut down too soon, was not sure it had done that and just sent it again.
Since re-enabling that warning and waiting each time for it I have had no more trouble.

marisa4755 said:
Sending twice happened to me when I disabled the 'message sent' warning and was closing the messages program before that warning would have appeared if it were active.
It was as though the machine sent the message quickly, but when the program got shut down too soon, was not sure it had done that and just sent it again.
Since re-enabling that warning and waiting each time for it I have had no more trouble.
Click to expand...
Click to collapse
well I think this is exactly the point...
just keep the messaging software running and you won't have any problems

Sms sending 2 or 3 times
I'm not sure that above solution is true for all. I often get a specif notification saying message cannot be sent, but in fact it has been. Tendency is to send again and again still getting not sent message. Recipient ends up with several messages. I was given number of someone at HTC who seemingly can talk through a solution for this one. Don't have number to hand but will post later, nor have I spoken to them yet.

re my last post, I was given following info:
If you call HTC support Hot line they will talk you though how to resolve this..
The number is - 0845 8900079

Missing texts

Hi first post on here so hello. I have a HTC TYTN which is on the 3UK mobile network and i notice that i dont always recieve SMS messages and in fact a collegue of mine has the Orange version (unlocked with a 3 SIM) and also gets the same problem. I used to get this on a standard build TYTN and recently upgraded the Radio ROM to 1.35 and the OS to WM6 hoping that it was software related, but i still get missing texts. I just sent 10 texts from another 3UK mobile and only recieved 2...in fact when ever i have tested this you do seem to only get 2 out of the messages sent.
I also dont get delivery notifications, but not sure if this is related.
Any ideas? I would suspect that is most likely to do with 3's Network and as the phone is not officially support doubt anything will be done about it, but i thought i would just ask and see if anyone else has had this issue and had any suggestions...
Many thanks
Drew

Drewbie said:
Hi first post on here so hello. I have a HTC TYTN which is on the 3UK mobile network and i notice that i dont always recieve SMS messages and in fact a collegue of mine has the Orange version (unlocked with a 3 SIM) and also gets the same problem. I used to get this on a standard build TYTN and recently upgraded the Radio ROM to 1.35 and the OS to WM6 hoping that it was software related, but i still get missing texts. I just sent 10 texts from another 3UK mobile and only recieved 2...in fact when ever i have tested this you do seem to only get 2 out of the messages sent.
I also dont get delivery notifications, but not sure if this is related.
Any ideas? I would suspect that is most likely to do with 3's Network and as the phone is not officially support doubt anything will be done about it, but i thought i would just ask and see if anyone else has had this issue and had any suggestions...
Many thanks
Drew
Click to expand...
Click to collapse
Welcome to the wonderful world of Tytn - A rewarding if sometimes frustrating experience
I've read about folks not receiving or being able to send SMS at all, I've read about folk missing texts if the device freezes while in sleep mode, but I have not read about only receiving a proportion of texts sent. Still maybe you'll get some posts to cofirm or otherwise whether it is the three network.
As regards notifications. Normally notifications will be set to on, but perhaps not in your case. The following is taken from the wiki see brown bar near top of this page. This refers to the registry and is the change necessary to turn notifications off (as many seem to want). In your case it would be a reversal of the settings:
Disable SMS received notification
The following setting disable SMS notification and sms recieved icon on screen
HKCU\Software\Microsoft\Inbox\Settings\SMSAvailable = 0>
​To enable again
HKCU\Software\Microsoft\Inbox\Settings\SMSAvailable = 1>
Cheers
Mike​

Hi Mike,
Cheers for your reply, but what i meant by delivery notifications is when i send a SMS to someone and i get a sms back saying it got delivered. I think to be honest this is all part of the same problem. I know someone who works within the 3 messaging team so might ask him to trace the SMSs for me and see what happens.
Cheers

Do you get a notification saying "message sent"?
I have heard of cases (not on 3) where texts have been sent, and then the messaging application closed before this notification appears, and then when the app is opened again, 2 identical texts are sent.
It seems that if the app is not left open for sufficient time after sending (ie before the 'message sent' notification appears), the device can get confused.
Having said that, on t-mob, texting to and from o2, over the past 6 months there have been 1 or 2 occasions when the text sent has not been received for about 3 hours!

Hi,
Yea i have had the odd instance where friends have recieved multiple texts also occasional get the SMS was not able to be sent message.
I don't seem to get delay in recieving texts just never get some. Interesting a friend bought a newer TYTN last week (mine is august/september last year) and he doesnt have the issue and we both have same ROM versions.
Did another test today and out of 10 only got 6. Very strange, it is starting to drive me crazy LOL. Even more so that other people i know have same issue (out of the 6 people i know who have Hermes phones 5 have the issue all on the 3 UK mobile network either TYTN or Orange one unlocked). The 5 of use did buy the phones all about the same time.
I can only assume there has been some very minor change in the hardware or firmware between the earlier Tytns and the later ones.
I have logged a call with HTC Tech support europe and he said never seen this before but he will pass it to the dev team to look at...so be interesting what they come back with.
Drew

Phone doesn't ring most of the time

my friends always keep complaining me that i never pick up there calls, but most of the time my phone doesn't ring at all. One of my friend even confirmed me by calling my number in front of me, and my phone didn't ring.
what could be the problem. Plz Help!
Another related problem is that i sometimes receive the messages after 10 to 20 minutes of their delivery. And also after sending 3 to 4 messages, the new sent message stays into the sent box and gets delivered after i restart the phone.
Is this the phone problem or something else.

aashish_9601 said:
my friends always keep complaining me that i never pick up there calls, but most of the time my phone doesn't ring at all. One of my friend even confirmed me by calling my number in front of me, and my phone didn't ring.
what could be the problem. Plz Help!
Another related problem is that i sometimes receive the messages after 10 to 20 minutes of their delivery. And also after sending 3 to 4 messages, the new sent message stays into the sent box and gets delivered after i restart the phone.
Is this the phone problem or something else.
Click to expand...
Click to collapse
the sms problem is bugging me a lot when i use reliance sim card.Are u using reliance or any new operator ??????
and for the call problem try after doing a hard reset.

aashish_9601 said:
my friends always keep complaining me that i never pick up there calls, but most of the time my phone doesn't ring at all. One of my friend even confirmed me by calling my number in front of me, and my phone didn't ring.
what could be the problem. Plz Help!
Another related problem is that i sometimes receive the messages after 10 to 20 minutes of their delivery. And also after sending 3 to 4 messages, the new sent message stays into the sent box and gets delivered after i restart the phone.
Is this the phone problem or something else.
Click to expand...
Click to collapse
Who's your service provider?
I had the exact same issue with my airtel prepaid number and was not able to find any solution to it...i have changed now to Vodafone prepaid and it works like a charm..
PS : I had this problem not only with my HTC P3400 but also with my HTC Touch...and it vanished just like that after i switched to Vodafone postpaid.

Sorry for the late response
I am Using Airtel, Will changing the sim (i.e new sim of same no) help

Hey friends,,
i have also faced this problem of getting complaints from friends. They call me they get ring back But my phone doesn't rings at all & no miss call is recorded.
I am also using airtel prepaid.
regards,
jerin

any expert advice! experts!!

Same problem.....!!
Gene 100 has bugs in the current ROM radio....which is Default ....!!
but is can be solved once changed it from old rom to new....!!
u can find new rom and there guide in XDA.
Note :
Please reaD all the steps before flashing ur GEne..!!

Weird incoming call/voicemail error

We have 8 lines on our business account from Sprint. Here is what is happening:
When Line 1 calls Line 2, the call goes through, the phone rings, and everything works like normal. When we switch it around and Line 2 calls Line 1, the phone on Line 1 never rings. Line 2 gets Line 1's voicemail. This has been going on since March. It never changes. Line 1 will never ring when Line 2 is calling it. All other phones can call Line 1 and it rings perfectly and acts like normal.
Line 1 and Line 2 are both HTC EVO's with Cyanogenmod 7 on them. They were working perfectly for two months, and then it changed. When the problem first started happening, sometimes instead of getting voicemail when calling Line 1, I would sometimes get a message that said: "This is channel 47 4".
Around the same time when this started happening, it also started with another phone on our plan. Line 3 on our plan cannot receive phone calls from one certain Verizon cell phone number. The Verizon phone is a Samsung Fascinate that is rooted. Line 3 on our plan is a Sprint HTC Hero running Cyanogenmod 7. The same thing happened here. At first the Verizon Phone calling in would here a message that said "This is channel 47 4", but now all they get is voicemail immediately.
All of the phones use Google Voice voicemail, but I tried disabling it and then they just got the Sprint voicemail immediately.
I called sprint about it but they said they need to troubleshoot it in a repair store. We do not have corporate stores in our area, and I don't trust the repair stores that are here. Last time my old Touch Pro was in to them, it came back severely damaged. Also, I don't want to risk losing the root on my phones and having them upgraded to Gingerbread which hasn't been rooted yet.
Has anyone ever heard of an issue like this, or does anyone have any idea what I should do?
Thank YOU!

I did check and make sure that in the contacts the phone was not set to forward the call to voicemail immediately.

I am on AT&T with an HTC Tilt/Kaiser and have the same issue with my step-father who has an EVO. And yet my Mother, who is on the second line on that account with another EVO, can receive them from me. Not just you. Except none of the phones have mods and we don't get the "47 4" thing.

If anyone ever has this problem, the solution for me was to completely wipe the phone, install a cm7 again, and NOT restore any backed up applications.
Sent from my PG86100 using Tapatalk

UPDATED INFORMATION:
I misposted. My problem has not been fixed. All that was solved was that I can now log into my ATT voicemail myself from my own phone - prior to that, by pressing "1" to access my voicemail, I got the message: "This is channel 47-4"
Now though my voicemail seems OK on my end, people calling in still receive the message "This is channel 47-4"
I am in Los Angeles but I have found a newspaper article about a whole community in Norfolk, VA whose phones are supplied by a Time Warner subcontractor, Intrado Communications in Longmont, Colo and the panic it has caused that they were unable to reach Emergency Services on their phones.
(I have not posted enough to post a link. I cannot seem to post even the unlinked URL but here is the article title and newspaper - it was printed in several local newspapers, it's easy to find.)
Phone Service Trouble Remains
Watertown Daily Times
A quote from the article:
"Most of the time, the phone rings busy," Mrs. Michaud said. "Sometimes, it says this is channel 47-4."
Still nowhere can I find anyone who knows what is going on. And back in January, apparently even Time Warner had no idea, they fixed the cable but not the phones.
A NEW TEST: I have just deactivated Google Voice again and tested - my ATT voicemail IS reachable. My problem is gone. Unless I want to forward to Google Voice. I have searched Google and Google Voice Help up and down and have not found a reference to "channel 47-4"
But at this point - in my situation anyway - Google Voice is the culprit. Or possibly the target.
ORIGINAL POST:
I just finished spending 2 hours with ATT in 2 different tech support attempts for this same 47-4 message problem - only mine was slightly different. I fixed the problem but I can't let it go. I am curious how the same recording could be reached across different carriers, ATT and Sprint.
Blow by Blow to maybe help someone figure it out:
I have an unmodded Galaxy S2 SGH-i777
I have been using Google Voice for this and my previous 2 phones all with the same ATT Wireless account.
Today, when people called my number they got the same weird message as everyone - weird for the message and loud background noise.
"This is channel 47-4"
I called my phone from a landline and got the message.
Clicking the hook switch makes the message repeat without hanging up.
(I tried it 4 times)
Google Voice should have intercepted an unanswered call, right?
The first tech support advice:
Reboot the phone, they would send a voicemail reset signal and then I should reset my password.
(I took it upon myself to deactivate the Google Voice account first.)
When I pressed the "1" key to access ATT Voicemail and set the password, I got "Unable to perform this action contact customer service."
I then tried to access my voicemail account online and got ERROR E1018
I called tech support again and they weren't interested in the error code.
They called me back on my landline and asked me to reset my password using "1"
I held the phone up for her to hear. This time when I pressed "1" I immediately got the recording "THIS IS CHANNEL 47-4"
What I found fun is that the message freaked out the tech support. She had never heard anything like it, she said.
Here is the new oddity:
When she came back on the line she was more freaked out! There was no record of any voicemail on my line. Voicemail isn't an "option," she said, it comes with every account. She knew of no type of account without voicemail. Having no voicemail account on my number was impossible, she said.
Regardless, I popped out the battery and restarted while she sent a "reset" signal and everything is now back to normal. I enabled Google Voice and all is as it was before today.
I've searched online and there is a lot of recent 47-4 issues and a lot of good solutions only no one seems to know what the message is or how it got there. I have the added piece of information that somehow my ATT record of any voicemail account was wiped out in the system.
The same message across carriers means what? That it's in the shared data lines? Shared towers?
If someone knows what this message is and who it originates from, I'd like to know. If I find out, I'll come back here and leave an update.