Database Users

S110 sending Multiple Messages + O2 Rant

Got a s110 with o2 a couple of months ago, and I have not had really any problems with the phone. Anyway today I sent a message to multiple recipiants (10 in all). Anyway within 20 minutes some people had recieved it 4 times, when some only recieved 1. I then sent another message apologizing for the multiple messages, and some people got that 3 times!!!!! So I call up O2 to ask them how many got sent (possibly 70 my my calculations), and they told me that they could not tell for 48 hours, as it takes this long to get into their computers. I thought this was unbelievable, as I know Orange and Vodaphone are instantaneous, as you can call up and find out how many minutes are left / messages etc.
Firstly has anyone had this problem? I know for sure that O2 will blame it on the handset (even though in the sent directory there is only 1 message sent for each) It just seems really weird, especially that not everyone got the same amount of messages. I also sent one to myself, and only got 1.
Secondly does anyone lse think that O2 lacking in the Customer Services department? When (after a long wait) i get through, it is like hitting a brick wall. I get told conflicting information constantly. I then made a complaint, and the guy i spoke to told me he could only put it through as "feedback"
I am only with them, as I got a very cheap s110.
Oh I do miss Orange....... Never thought I would say that!!!!
thank you - rant over..... Anyone happy with O2?

Don't close the messaging app before you get the popup saying, "Message Sent."

I have an O2 Xda II mini on Vodafone Australia and have the exact same problem. It looks to me like the fault lies with WM2003SE.
I have found, as 6thElement suggests above, that not closing the messaging application before you get the sent confirmation bubble is the only way of stopping multiple messages from being sent.
It's a pain in the arse, but it's Micro$oft so what can we do?

yah i used to have that problem, most of the time it was from the network, but 90% it was from my phone, do you have spb pocket plus or any app that fully exits an app? if so add tmail.exe to the exception list. or just like the previous guy said dont close the app till you see the message sent confirmation.

Missing texts

Hi first post on here so hello. I have a HTC TYTN which is on the 3UK mobile network and i notice that i dont always recieve SMS messages and in fact a collegue of mine has the Orange version (unlocked with a 3 SIM) and also gets the same problem. I used to get this on a standard build TYTN and recently upgraded the Radio ROM to 1.35 and the OS to WM6 hoping that it was software related, but i still get missing texts. I just sent 10 texts from another 3UK mobile and only recieved 2...in fact when ever i have tested this you do seem to only get 2 out of the messages sent.
I also dont get delivery notifications, but not sure if this is related.
Any ideas? I would suspect that is most likely to do with 3's Network and as the phone is not officially support doubt anything will be done about it, but i thought i would just ask and see if anyone else has had this issue and had any suggestions...
Many thanks
Drew

Drewbie said:
Hi first post on here so hello. I have a HTC TYTN which is on the 3UK mobile network and i notice that i dont always recieve SMS messages and in fact a collegue of mine has the Orange version (unlocked with a 3 SIM) and also gets the same problem. I used to get this on a standard build TYTN and recently upgraded the Radio ROM to 1.35 and the OS to WM6 hoping that it was software related, but i still get missing texts. I just sent 10 texts from another 3UK mobile and only recieved 2...in fact when ever i have tested this you do seem to only get 2 out of the messages sent.
I also dont get delivery notifications, but not sure if this is related.
Any ideas? I would suspect that is most likely to do with 3's Network and as the phone is not officially support doubt anything will be done about it, but i thought i would just ask and see if anyone else has had this issue and had any suggestions...
Many thanks
Drew
Click to expand...
Click to collapse
Welcome to the wonderful world of Tytn - A rewarding if sometimes frustrating experience
I've read about folks not receiving or being able to send SMS at all, I've read about folk missing texts if the device freezes while in sleep mode, but I have not read about only receiving a proportion of texts sent. Still maybe you'll get some posts to cofirm or otherwise whether it is the three network.
As regards notifications. Normally notifications will be set to on, but perhaps not in your case. The following is taken from the wiki see brown bar near top of this page. This refers to the registry and is the change necessary to turn notifications off (as many seem to want). In your case it would be a reversal of the settings:
Disable SMS received notification
The following setting disable SMS notification and sms recieved icon on screen
HKCU\Software\Microsoft\Inbox\Settings\SMSAvailable = 0>
​To enable again
HKCU\Software\Microsoft\Inbox\Settings\SMSAvailable = 1>
Cheers
Mike​

Hi Mike,
Cheers for your reply, but what i meant by delivery notifications is when i send a SMS to someone and i get a sms back saying it got delivered. I think to be honest this is all part of the same problem. I know someone who works within the 3 messaging team so might ask him to trace the SMSs for me and see what happens.
Cheers

Do you get a notification saying "message sent"?
I have heard of cases (not on 3) where texts have been sent, and then the messaging application closed before this notification appears, and then when the app is opened again, 2 identical texts are sent.
It seems that if the app is not left open for sufficient time after sending (ie before the 'message sent' notification appears), the device can get confused.
Having said that, on t-mob, texting to and from o2, over the past 6 months there have been 1 or 2 occasions when the text sent has not been received for about 3 hours!

Hi,
Yea i have had the odd instance where friends have recieved multiple texts also occasional get the SMS was not able to be sent message.
I don't seem to get delay in recieving texts just never get some. Interesting a friend bought a newer TYTN last week (mine is august/september last year) and he doesnt have the issue and we both have same ROM versions.
Did another test today and out of 10 only got 6. Very strange, it is starting to drive me crazy LOL. Even more so that other people i know have same issue (out of the 6 people i know who have Hermes phones 5 have the issue all on the 3 UK mobile network either TYTN or Orange one unlocked). The 5 of use did buy the phones all about the same time.
I can only assume there has been some very minor change in the hardware or firmware between the earlier Tytns and the later ones.
I have logged a call with HTC Tech support europe and he said never seen this before but he will pass it to the dev team to look at...so be interesting what they come back with.
Drew

SMS Message Problem!

Hi guys,
I'm having some difficulty with sending SMS messages. Its sporadic. Sometimes they send immediately, sometimes not at all. Its very frustrating.
For example, the day I got the phone (last week) I sent 2 text messages. I didn't hear back from anyone but thought nothing off it. I checked my messages and they were time stamped with the time I sent them at so I presumed they had gone.
That evening, about 6 hours later, I got my two replies. The people had only just got them, hours later. One of them wasn't impressed because it was intructions for something they needed to do 4 hours previously!
So, I turned on delivery reports on each sent message to make sure they sent.
Over, the next two days, I had no problems, delivery reports come in immediately within seconds of me sending my SMS message.
Meanwhile, I called my network (Vodafone) to see if there were any issues with network. they reported none. I checked the message centre number and verified it against the network one. They matched, so I thought all was in order... except I would have to get annoying delivery reports cluttering up my Text message inbox until I was sure the service was working 100%.
Earlier today, I sent about 3 important text messages, got no delivery reports, so I texted my other phone to see if the messages were going through. Nada. I was annoyed.
I'm thinking.. whats going on?
So about 10 minutes ago I shut down the phone and booted up again. Within 10 minutes I was getting all my delivery reports and replies from people!
Does anyone know what I could be doing wrong, what setting needs to be activated etc?
Obviously I can't use the text messaging on the device if I can't trust it to just work like pretty much every handset I've owned since... year dot.
PS: I spoke to Vodafone care team who said my sim card must be old; newer sim cards (128k) are needed for these "high tech" phones.
But I just took my sim out of my Nokia N97 (never had a problem) last week AND messages ARE going through on the Leo occasionally and only after a reboot, which is utterly pointless.
This is the last thing I thought I'd have issues with on a device like this..
Any advice? Have I missed something?
Thanks.

Same here, I thought I messed up something in the sms service or so.
Done many hard resets and soft resets. But still no help.

I'm experiencing exactly the same problems. Also Vodafone and no one seems to get any sms from me.

Okay, this ain't good!!

since you both have vodafone, and I haven't seen/heard about other people having these problems, I'd say it was voda's fault

br3nt said:
since you both have vodaphone, and I haven't seen/heard about other people having these problems, I'd say it was voda's fault
Click to expand...
Click to collapse
Now tell me, why? I've never had problems on my previous phones.
I don't think the vodafone on the Ireland branch is the same as the one in the Netherlands
Kinda happy to hear that you guys also having the same issue.
It can probally be patched/fixed by htc. I googled for "htc sms hotfix"
And htc is also facing sms issues on other devices.

sigh... How will I live without outgoing SMS capability? so lame... hope you guys will find a fix soon.

seems to be the same like the sms bug in previous manila 2.1 build. outgoing messages weren't send, but only on some specific providers.

How could such a fundamental and critical phone component get screwed up? That just doesn't make sense. Anyone got ideas out there for a fix or we we have to wait for HTC to patch this? What about people who purchased a Leo and have no knowledge of this site etc deal with something like this? They buy a 500+ euro phone, try to send a text message, no joy. Baffled, annoyed, frustrated. Phone would get returned right? Not happy.

I've had this same problem on ATT in the USA

mike91t said:
I've had this same problem on ATT in the USA
Click to expand...
Click to collapse
Had? so it's fixed now?

Just had this problem on t-mobile UK. The thing is that if you're in conversation mode it actually gets inserted as if it's been sent. I looked in outbox and it was stuck there, even after pressing 'retry send'. I tried a reset but it was still stuck there, so i retyped the message and sent that, both ended up being sent, with the origanal sms being time stamped as if it was sent ages ago!

I sometimes have this problem too....
O2 here.

In case it helps, I'm not having any problems on 3UK. Are you all certain it's not a network issue?

Perhaps it is to be honest... and perhaps tapping 'resend' just makes it happen in the background so it just appears that it does nothing.
I still find of the most annoying things to be the fact that the auto capitalise new sentence option to not work.... it's bad for perfectionists!!

simplymee said:
I still find of the most annoying things to be the fact that the auto capitalise new sentence option to not work.... it's bad for perfectionists!!
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Click to collapse
+1 !!
It might look like it's mainly vodafone but in the UK at least it by far the biggest network, therefore it's bound to affect more voda users. Only 15 posts and already i see vodafone, att, O2, t-mobile, different countries, different networks.

This is the same issue that I've had this week with my Touch Pro running the Leo ROM, the device seemed to be turning all my SMS into MMS and then not sending them, though the odd one would sneak through. The problem has been fixed with an update to the custom ROM I'm using. It's the Energy ROM by the way. I'll send the author a message to see if he can pop on here and offer advice on the problem.

same here O2 in my phone.. even receive some messages later.. pls help us someone

Zero Masamune said:
Had? so it's fixed now?
Click to expand...
Click to collapse
No, I have not made any changes that would have fixed the problem, but it is sporadic and only occurred twice a few days ago.

unfortunately same problem on o2 uk

[Q] SMS Message not sent problems?

I've got an intermittent problem sending SMS messages, and wondered if anybody else has the same issue?
Sometimes when I send an SMS message, I get a "Message not sent" notification, and the little black/red icon showing that the message didn't go. If I press and hold the message to get the "message Details", then the error is "Unknown, 254". If I press and hold and select to resend the message then 9 times out of 10 it will be sent successfully.
One of the even more annoying features of this problem is that sometimes, even though it says "Message not sent", the recipient will have received the message (but not every time). So when I resend, it's possible that they will end up receiving two copies of the same message.
I've tried Handcent, and that made no difference, and been in contact with my carrier (T-Mobile UK) and they found no issues in the area but I've had my SIM replaced as a precaution, which made no difference. I got as far as sending my phone in to Motorola for repair, but as it was previously rooted, it got rejected for an in-warranty repair. However, when I sent my phone for repair, I purchased another Milestone 2, and this suffers from exactly the same problem - so it's obviously either a problem with the phone model, or the network near my home (although, I've never had problems before getting the MS2, about a year ago).
Using an app called "GSM Signal Monitoring Test" I've noticed a couple of things - firstly my MS2 seems to switch cell quite a bit. There's a cell which seems to be the most popular for me at my home, but every few minutes or so, it will switch to another cell (one of a couple of options) and then, pretty quickly (under a minute) switch back again. I don't know whether this is normal or expected behaviour.
So far, every time I've had a failed message, when I look at the cell data, it looks like there may have been a cell switch around the time of the failure.
Does anybody else have problems like this, and are there any solutions?
Cheers,
Steve.

same issue here, I was thinking the fault was TIM Brasil, but now I'm not alone.
Thanks for sharing!

AdrienC said:
same issue here, I was thinking the fault was TIM Brasil, but now I'm not alone.
Thanks for sharing!
Click to expand...
Click to collapse
Same carrier, same problem...
Tim Infinity Pré plan...
Sent from my Milestone 2 XDA App

I'm finding the same problem myself Steve, although it seems to be more of an issue when I'm either due to receive a message or data packet that it seems to jam. Only happens once a day though if at all so hasn't proved too much of a problem. I'm UK based on Orange.

Gogz_ said:
I'm finding the same problem myself Steve, although it seems to be more of an issue when I'm either due to receive a message or data packet that it seems to jam. Only happens once a day though if at all so hasn't proved too much of a problem. I'm UK based on Orange.
Click to expand...
Click to collapse
Orange and T-Mobile are pretty much the same now, aren't they? I'd be interested in seeing whether you see that same cell-switch when the message fails to send.
Let's hope this has been addressed in the Gingerbread update...

[Q] SMS issues on new ATRIX 4G

Hi there,
I exchanged by HTC HD2 phone for a Motorola Atrix 4G a few months ago. And am not really sure any more if I took the right decision Am frustrated with the following problems:
- I tend to receive the same text messages sometimes more than once and interesting the time stamp for both the messages is the same. For example a message which says 'lets do coffee' is sent/received on the phone 1030am and the same message pops up again with the time stamp of 1030am at 0200pm!!
- Sometimes i get a text message which says "Incoming message is not delivered to your mobile as your INBOX is full. Please delete some messages to free some space". However, my phone has ample memory (approximately 8-10gb), and i just have 10-12sms the rest I normally delete after reading.
I visited the service provider and they claim there is no problem from their side. I have checked and rechecked the phone/settings but in vain. Can some kind soul out here please please help me. I am really frustrated and probably planning to sell off the phone as I have missed some important SMS's in the past (which got delivered to me after 3-4days with the original time stamps!)
Cheers!

If your using a different sms app then stock one then you'll need to disable one for notification . That should fix for more then one pop up.. As for running out space maybe someone else jump in to help on that...

Have you tried a factory reset? I assume you not running a customer ROM or anything. I have had that issue before on a different phones and it was all ready service provider issue they had something messed up in my account or a auth issue with thier network

Switch to google voice. That's my solution
But in normal terms, your sd space is not for sms or whatever app to take all tue space. That'd be like saying the browser cache could get that big just cause you have the space
Sent from my Motorola Atrix 4G using Tapatalk on AT&T, the company that disappoints me so much that I have to use my tapatalk signature to tell everyone

hello all,
Thanks for responding. The phone is fairly new and I have not changed any ROM's or anything like that. Its updated with the current official version...absolutely no hacking on it... I am using the standard SMS app that is inbuilt. Interestingly I did a factory reset today and so lets see how it works.
When I delete the message am hoping it gets deleted for ever..or does it get stored in some 'delete' box that I need to clear ?? Though I have a general feeling that the problem is probably from the service provider and not really the phone...
Any other ideas/tips would be appreciated.
Cheers!

i am pretty sure that just deleting it form the phone should take care of it. i am almost positive that there is no were else it is stored on the phone. not sure about if it is stored on hte network some were but i highly doubt it.

I think it has something to do with cell towers.
not sure what the explanation is.

Hello all,
The service provider sent me a text message last afternoon at 1600hrs and as per their records the message was delivered immediately to my number. However in actuality I received it this morning at 1035hrs!! Its so spooky and strange. I really don't know what to do. Motorola is not ready to help either.Their customer service says there is no problem from their side.
I am quiet sure its not a signal issues as I seem to be receiving calls and most sms. Its just a few messages that I don't receive ..and its random.. not from specific numbers...
PLEASE HELP!!
Thanks