We have 8 lines on our business account from Sprint. Here is what is happening:
When Line 1 calls Line 2, the call goes through, the phone rings, and everything works like normal. When we switch it around and Line 2 calls Line 1, the phone on Line 1 never rings. Line 2 gets Line 1's voicemail. This has been going on since March. It never changes. Line 1 will never ring when Line 2 is calling it. All other phones can call Line 1 and it rings perfectly and acts like normal.
Line 1 and Line 2 are both HTC EVO's with Cyanogenmod 7 on them. They were working perfectly for two months, and then it changed. When the problem first started happening, sometimes instead of getting voicemail when calling Line 1, I would sometimes get a message that said: "This is channel 47 4".
Around the same time when this started happening, it also started with another phone on our plan. Line 3 on our plan cannot receive phone calls from one certain Verizon cell phone number. The Verizon phone is a Samsung Fascinate that is rooted. Line 3 on our plan is a Sprint HTC Hero running Cyanogenmod 7. The same thing happened here. At first the Verizon Phone calling in would here a message that said "This is channel 47 4", but now all they get is voicemail immediately.
All of the phones use Google Voice voicemail, but I tried disabling it and then they just got the Sprint voicemail immediately.
I called sprint about it but they said they need to troubleshoot it in a repair store. We do not have corporate stores in our area, and I don't trust the repair stores that are here. Last time my old Touch Pro was in to them, it came back severely damaged. Also, I don't want to risk losing the root on my phones and having them upgraded to Gingerbread which hasn't been rooted yet.
Has anyone ever heard of an issue like this, or does anyone have any idea what I should do?
Thank YOU!
I did check and make sure that in the contacts the phone was not set to forward the call to voicemail immediately.
I am on AT&T with an HTC Tilt/Kaiser and have the same issue with my step-father who has an EVO. And yet my Mother, who is on the second line on that account with another EVO, can receive them from me. Not just you. Except none of the phones have mods and we don't get the "47 4" thing.
If anyone ever has this problem, the solution for me was to completely wipe the phone, install a cm7 again, and NOT restore any backed up applications.
Sent from my PG86100 using Tapatalk
UPDATED INFORMATION:
I misposted. My problem has not been fixed. All that was solved was that I can now log into my ATT voicemail myself from my own phone - prior to that, by pressing "1" to access my voicemail, I got the message: "This is channel 47-4"
Now though my voicemail seems OK on my end, people calling in still receive the message "This is channel 47-4"
I am in Los Angeles but I have found a newspaper article about a whole community in Norfolk, VA whose phones are supplied by a Time Warner subcontractor, Intrado Communications in Longmont, Colo and the panic it has caused that they were unable to reach Emergency Services on their phones.
(I have not posted enough to post a link. I cannot seem to post even the unlinked URL but here is the article title and newspaper - it was printed in several local newspapers, it's easy to find.)
Phone Service Trouble Remains
Watertown Daily Times
A quote from the article:
"Most of the time, the phone rings busy," Mrs. Michaud said. "Sometimes, it says this is channel 47-4."
Still nowhere can I find anyone who knows what is going on. And back in January, apparently even Time Warner had no idea, they fixed the cable but not the phones.
A NEW TEST: I have just deactivated Google Voice again and tested - my ATT voicemail IS reachable. My problem is gone. Unless I want to forward to Google Voice. I have searched Google and Google Voice Help up and down and have not found a reference to "channel 47-4"
But at this point - in my situation anyway - Google Voice is the culprit. Or possibly the target.
ORIGINAL POST:
I just finished spending 2 hours with ATT in 2 different tech support attempts for this same 47-4 message problem - only mine was slightly different. I fixed the problem but I can't let it go. I am curious how the same recording could be reached across different carriers, ATT and Sprint.
Blow by Blow to maybe help someone figure it out:
I have an unmodded Galaxy S2 SGH-i777
I have been using Google Voice for this and my previous 2 phones all with the same ATT Wireless account.
Today, when people called my number they got the same weird message as everyone - weird for the message and loud background noise.
"This is channel 47-4"
I called my phone from a landline and got the message.
Clicking the hook switch makes the message repeat without hanging up.
(I tried it 4 times)
Google Voice should have intercepted an unanswered call, right?
The first tech support advice:
Reboot the phone, they would send a voicemail reset signal and then I should reset my password.
(I took it upon myself to deactivate the Google Voice account first.)
When I pressed the "1" key to access ATT Voicemail and set the password, I got "Unable to perform this action contact customer service."
I then tried to access my voicemail account online and got ERROR E1018
I called tech support again and they weren't interested in the error code.
They called me back on my landline and asked me to reset my password using "1"
I held the phone up for her to hear. This time when I pressed "1" I immediately got the recording "THIS IS CHANNEL 47-4"
What I found fun is that the message freaked out the tech support. She had never heard anything like it, she said.
Here is the new oddity:
When she came back on the line she was more freaked out! There was no record of any voicemail on my line. Voicemail isn't an "option," she said, it comes with every account. She knew of no type of account without voicemail. Having no voicemail account on my number was impossible, she said.
Regardless, I popped out the battery and restarted while she sent a "reset" signal and everything is now back to normal. I enabled Google Voice and all is as it was before today.
I've searched online and there is a lot of recent 47-4 issues and a lot of good solutions only no one seems to know what the message is or how it got there. I have the added piece of information that somehow my ATT record of any voicemail account was wiped out in the system.
The same message across carriers means what? That it's in the shared data lines? Shared towers?
If someone knows what this message is and who it originates from, I'd like to know. If I find out, I'll come back here and leave an update.
Related
Just Contacted t-mobile to get the Visual Voicemail activated.
The rep was really nice but had no idea how to do it.
Eventually she figured it out:
Change the regular data plan to a Android web data plan
There is no difference and no cost difference except for the Android Web Data plan has the Visual Voice mail function.
Once this is done you will receive a sms confirmation.
Go and download the visual voicemail app from the market, or download the t-Mobile app pack and get it through there.
Cheers!
Edit: They said that it would take upto 24 hours for the vv to work, i tried it 1 minute after the call, and it seems to have found the service, but taking a long time to connect. I will update this as soon as it works!
Edit2: OK IT'S up and running. AWESOME. Even picked up my old voicemails and used my contact list to name them etc.
got it as well... pretty damn cool
Just took a few minutes on the phone and it's activated and works.
Just dial '611' and ask to activate visual voicemail. They'll put you on hold for a couple of minutes and activate it. Afterwards, you should be able to use it without much delay.
Sadly had to call because i am on a family plan w/unlimited sms
Took 5 minutes total to switch my 2 G1's
EDIT: I can hear all the CSR's in the room talking about it. LOL
Interesting note: I left myself a "test voicemail", used Visual Voicemail to listen to it, deleted it, and ended the call. Seemed fine. Later, I went into my voicemail and it was marked as a "saved message". Uhhh... that's NOT what I wanted
Anyone else notice this?
(Note: just tested this again... same thing!)
Many of us are experiencing the voicemail notification that cannot be clean in the notification bar (phantom voicemail notification).
I have this problem with CM 7 but not CM 6.
In Sense Gingerbread roms:
Stock Rom (rooted deoxed)- phantom voicemail
Fresh Rom 4.1beta1 and 4.0.X. betas- phantom voicemail
MikFroyo - no phantom voicemail
Xrom - no phantom voicemail
Called sprint they reset-ed my voicemail but the issue persist. Before that I "clear voicemail notifications" in settings.
Today I was browsing through the sprint forum and found the following (I posted the link to the post).
http://community.sprint.com/baw/thread/69548?tstart=7
...and it reads...
"Voicemail Notification
UPDATED
Sprint has identified root cause on this issue and has begun rolling out a short term solution this morning that will bring rapid resolution to customers that are experiencing this issue. This fix is network based and does not require any interaction from the customer.
The first batch of network updates for devices that updated to Gingerbread between June 3rd and June 7th is running now and scheduled to complete in 48 hours. Once this process is complete we will load the next batch of devices that updated to Gingerbread starting with a date range beginning on June 8th.
Larry ~OKIESTRO"
-Be well
I was about to post that this was something that was specific to those that got the OTA and us that have been using CM7 since RC1 have seen this. Then I thought that it may be something weird with the way the phone/network is handling 2.3, can any one on a Sense based 2.3 join in?
Mine was first batch and not fixed by the 8th. I called sprint pushed button for tech and an advanced tech rep answered.
I explianed the issue he reset my vm box on their end. Told to clear the notification and reboot. After reboot no issue.
Summary of original issue: vm indicator was indicating a vm. Clearing the indicator, cleared it until reboot or switching towers.
Sent from my HTC Supersonic
How can this be a network issue when I had this issue with 2.3, but after downgrading to 2.2, I no longer have it?
Seems if it was a network issue it would be there no matter what version?
I didn't take the OTA and I've had the issue. I was running Kushdeck's CM7 variant, and it started happening. I then switched to Synergy, still happening. I've switch back and forth and no matter what I switch to, it still shows. And it's driving me crazy *lol*
For those of you who don't want to wait for Sprint to fix this issue:
This WILL fix the bogus VM indicator issue.
1. Activate a NON-Visual Voicemail capable phone on your line. (basic Sprint phone).
2. Let the temporary phone provision then call your voicemail from the temp phone and go through the Voicemail setup process.
3. Once voicemail is setup, leave yourself a test voicemail from a different phone and wait for it to notify you on your phone.
4. Call your voicemail from the temp phone and delete ALL voicemails then end the Voicemail call.
5. Reactivate your HTC EVO and the problem is gone.
This problem is caused by our "old non-visual voicemail" indications being pushed to our phones for some odd reason.
If you don't have a plain non-visual voicemail Sprint phone, get one for a few bucks off craigslist or try your local corporate Sprint store. Most corporate stores have a few used phones from exchanges, etc that they may be willing to use to help you with this process.
I just hold down Power and press restart. It asks to clear data and stuff, amd a few moments later the VM notification is gone.
Shut down and reboot turns on even quicker if the setting is enabled.
XDA App - EVO - 2.3 unrooted. Help!
tx_dbs_tx said:
For those of you who don't want to wait for Sprint to fix this issue:
This WILL fix the bogus VM indicator issue.
1. Activate a NON-Visual Voicemail capable phone on your line. (basic Sprint phone).
2. Let the temporary phone provision then call your voicemail from the temp phone and go through the Voicemail setup process.
3. Once voicemail is setup, leave yourself a test voicemail from a different phone and wait for it to notify you on your phone.
4. Call your voicemail from the temp phone and delete ALL voicemails then end the Voicemail call.
5. Reactivate your HTC EVO and the problem is gone.
This problem is caused by our "old non-visual voicemail" indications being pushed to our phones for some odd reason.
If you don't have a plain non-visual voicemail Sprint phone, get one for a few bucks off craigslist or try your local corporate Sprint store. Most corporate stores have a few used phones from exchanges, etc that they may be willing to use to help you with this process.
Click to expand...
Click to collapse
Hmmmmmmmmmmmmmmmmm....by switching from one phone to another, will it affect anniversary dates for our upgrades?
Not at all. Billing system knows the last time you bought a phone using upgrade /new customer pricing on that line.
Sent from my PC36100 using XDA App
I don't think I've had any problems for the last few days, it's been nice
Thank you all for your responses. This problem is due to the crappy Sprint network and an update will be release soon (6-20-11), which will alleviate this issue--hopefully.
http://androidandme.com/2011/06/car...ther-update-in-5-days-netflix-is-coming-back/
aka "Ghost VVM"
-sprint
*This problem arises when you do a phone swap and the previous phone has new voice messages.*
If you still have your previous phone, go on Sprint.com and reactivate it. Then clear your voicemail on it, and then you can switch back to your Evo.
I've read on another forum and it worked for me, go to Settings> Call > Voicemail Settings > Delete your phone number. This doesn't affect your voicemail and remove the persistent clear voicemail notification icon. Good luck.
tx_dbs_tx said:
For those of you who don't want to wait for Sprint to fix this issue:
This WILL fix the bogus VM indicator issue.
1. Activate a NON-Visual Voicemail capable phone on your line. (basic Sprint phone).
2. Let the temporary phone provision then call your voicemail from the temp phone and go through the Voicemail setup process.
3. Once voicemail is setup, leave yourself a test voicemail from a different phone and wait for it to notify you on your phone.
4. Call your voicemail from the temp phone and delete ALL voicemails then end the Voicemail call.
5. Reactivate your HTC EVO and the problem is gone.
This problem is caused by our "old non-visual voicemail" indications being pushed to our phones for some odd reason.
If you don't have a plain non-visual voicemail Sprint phone, get one for a few bucks off craigslist or try your local corporate Sprint store. Most corporate stores have a few used phones from exchanges, etc that they may be willing to use to help you with this process.
Click to expand...
Click to collapse
This works. I just tried it yesterday and the message is finally gone after years on my HTC Hero and my EVO 4G (running CM7). However, it's not just a "wham bam" solution. At least not for me. First, I could not use the Sprint web site to downlevel my smart phone - I think it was because of the plan (price) changes. So I did a chat on the Sprint site and a very nice tech helped me (Astrid??). We switched phones and she helped me get the old Moto Razr V3 activated (it took some codes on the phone after she changed activations). And then afterwards we switched back to the EVO. The process took about 30 minutes with all the changes and calls to Voicemail. I then restored my Nandroid CM7, which worked but couldn't connect to Sprint. I had this before, so I knew I had to load a Sense ROM and then go to Profile (under updates) and re-activate my Profile under Sense for Sprint to connect. Now I won't go into the war story of switching to the Sense ROM (I used an original Sprint ROM which blew my Recovery (AmonRA) out of the water). But to get Sprint connected, I had to reactivate the Profile on the EVO under Sense, and then get back to my CM7 Nandroid. When finally done...Viola...no more phantom voicemail. So it works...and thanks for the post.
Okay I've been having this weird problem with my EVO 4G since I bought it...
sometimes when people call me they get a recorded message that says "the number you are trying to reach is invalid, please check your number and try again...".
Now this actually started back before I got the EVO 4G when I had my Blackberry...and nobody seems to have a friggin' clue why it says that.
I took it to Sprint and let them play around with it for 2 days & all they did was a factory reset and updated all the usual stuff (PRL, software, etc.) and sent me on my way...even though I did the exact same thing BEFORE I brought it to Sprint.
I run a business & my EVO is my home phone/business phone/everything phone & I can't have customers calling only to get that message saying the number is invalid...
is/has anyone else had/having this problem?
it's driving me crazy that nobody at Sprint can tell me why it's happening.
any help is greatly appreciated!!
Are you using google voice? Because if you block someone, this is the message you are able to select for them to hear instead of getting your voicemail.
had this problem yesterday afternoon while trying to make a call.
i know the # was valid since i just missed the call lol. i chaulked it up to network issues.
It its network issues its happening alot. My wife has called me a few times and gotten the message that this Verizon customer cannot be reaached. Verizon wtf is that I'm on sprint. But if I call my phone from my other line it rings no problem.I did try GV but got rid of it, had a sprint Rep basically reboot that line since it borked my voicemail not sure it that part of it or not.
Sent from my PC36100 using Tapatalk
Ok, just got Mango loaded up on the DVP, great so far. I was in the process of setting up the Visual Voicemail to see how it works compared to Magikmail in which I love.
Well there is a problem when trying to setp it up. It states it cant setup my visual voicemail. It says I can call my voicemail and setup the visual voicemail that way. What option do I choose to get Visual Voicemail through my Tmobile voicemail?
Also has anyone else ran into this issue?
Call T-mobile up via 611 or http://my.t-mobile.com and add the visual voice mail feature. It is free
they cant set it up because the dell venue pro isnt in their system to activate the service.
Just tell them its a HTC HD7 and it will work...
i will try this
Visual Voicmail is still not working after adding this feature through the Tmobile website.
Anybody else having this issue?
Yeah, I'm having this issue also. I added it yesterday, so it might take a little while for T-Mobile's servers to register that I have enabled Visual Voicemail. Will update later when I try again later on today.
Usually, one would get a text saying the services are changed, so maybe wait for that also.
Probably takes a while to activate, set it up last night but would not activate on the phone but got a text today and the setting now sticks when enabled on the phone. Havent dont a real test though.
Edit: it works on my DVP.
I was using Magikmail in which I just disabled. Tried to setup visual voicemail once again and it still didnt work. I activated the Visual voicemail with Tmobile yesterday evening it should be all good to go. I have no progress in setting this up
i couldn't get it for my mom's DVP (family account) via the web site. But calling a rep quicky got it on her account and 15min later VM worked on her DVP.
Has anybody with issues with the Visual Voicemail been successful to get it up and running, mines still isnt working im going to give 611 a call again to see if they can work anything on their end.
Could it be that I forced the Mango update.
I set it up on the website a few days back after changing my plan. Got the update notice after plugging in the phone to Zune on Tuesday. VVM was there after updating.
So... not sure what the issue is. Perhaps a hard reset if nothing else. Or, now that you have it set up, revert back to NoDo and re-update.
Tried to enabled it after the Mango update. "Oops!"
Called 611. Tried a few times. "Oops!"
After 23 hours got text saying the change requested was effective. "Oops!"
4 hours after the text... "Oops!"
Reset phone via power button/shut down. "Oops!"
What do you mean by "hard reset"?
T-Mobile DVP...
^^^Same problems here man. called 611 and they are looking further into the issue and should be getting back with me. Never received a text stating anything. The VVM has been activated on T mobiles end but im continuing to get the Oops
Having this problem as well, called 611 on Tuesday after updating to mango, she enabled it for both lines, got the text on one phone, neither work as of Thursday. oops, oops and oops.
Do you have any voicemails? I have 2 saved. I could delete them - I was holding on to them mostly to test the VVM feature... (Of course, maybe whether you have any existing VMs may not affect it starting to work...)
Still havent heard anything back from T mobile
At the risk of stating of the obvious there are 3 things that I noticed that needed to be done to enable visual voice mail:
1) Enable the service on your account at the T-Mobile site. Make sure you select the option to apply the changes "today". You should also get a text on your phone right away saying that changes were made to your account.
2) Reboot the phone. Not sure if this was actually necessary but I couldn't get VVM to work before doing this.
3) Go to the phone icon then go to "call settings" under the sliding menu. Here is a slider to turn on VVM.
After these 3 things I was good to go.
I actually did receive a text stating my data plan have been changed. But those steps were taken and nothing has changed still get the oops
I called 611 several days ago. VVM shows up on the my.t-mobile.com web site as an active service. I rebooted the phone yesterday and just now. Still get "OOPS!" when I try to move the slider over.
What voicemail number shows for you? Mine is 1-805-637-7243.
...continued...
Just deleted saved voicemails and tried again. Still no dice.
I know I saw someone mention this either on here or another forum, but I'll be damned if I can find the solution.
I'm on T-Mobile's 100 minute plan and disabled carrier voicemail long ago. After moving everything over to my Nexus 4 yesterday I've been getting a persistent new voicemail notification. Of course it can't find my mailbox when it calls voicemail; it doesn't exist.
I can't see any way of clearing this. Anyone else run into this?
Headcase_Fargone said:
I know I saw someone mention this either on here or another forum, but I'll be damned if I can find the solution.
I'm on T-Mobile's 100 minute plan and disabled carrier voicemail long ago. After moving everything over to my Nexus 4 yesterday I've been getting a persistent new voicemail notification. Of course it can't find my mailbox when it calls voicemail; it doesn't exist.
I can't see any way of clearing this. Anyone else run into this?
Click to expand...
Click to collapse
I had to call my T-Mo Voicemail leave a message, give it about 5 minutes. Hit the icon so it calls the voicemail then delete the one I made. Then switched to Google Voice lol. If you don't know your voicemail number, call your number from your phone. Assuming you didn't change any settings it should take you directly to T-Mo voicemail.
timskyline86 said:
I had to call my T-Mo Voicemail leave a message, give it about 5 minutes. Hit the icon so it calls the voicemail then delete the one I made. Then switched to Google Voice lol. If you don't know your voicemail number, call your number from your phone. Assuming you didn't change any settings it should take you directly to T-Mo voicemail.
Click to expand...
Click to collapse
Well that's the rub. I called T-Mobile long ago and had them turn off voicemail altogether. I use Google Voice exclusively.
Edit: I should mention that it did this on both the stock ROM and CM10.1, though on CM it didn't start until after I rebooted the first time.
I had the same problem and I also had this problem with my Galaxy Nexus. The solution I found on both phones was that as soon as I rooted and flashed a new ROM I immediately installed Google Voice after performing the initial setup (before doing anything else). On both phones this prevented that persistent notification from ever returning.
Many others had this problem on the Gnex as well and all agreed that this solution worked.
sn0warmy said:
I had the same problem and I also had this problem with my Galaxy Nexus. The solution I found on both phones was that as soon as I rooted and flashed a new ROM I immediately installed Google Voice after performing the initial setup (before doing anything else). On both phones this prevented that persistent notification from ever returning.
Many others had this problem on the Gnex as well and all agreed that this solution worked.
Click to expand...
Click to collapse
So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?
Go to your google voice account on a computer and mark EVERY voicemail that is not marked as read, read.
Solves your problem.
darkamikaze said:
Go to your google voice account on a computer and mark EVERY voicemail that is not marked as read, read.
Solves your problem.
Click to expand...
Click to collapse
I haven't had any GV voicemails at all since powering on the Nexus 4 for the first time, either old ones or new.
I did change the voicemail setting to Google Voice in dialer settings then cleared data on the dialer app. That made it disappear... for now.
Headcase_Fargone said:
So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?
Click to expand...
Click to collapse
I had exactly the same problem after swapping SIM card to my nexus. My voicemail was disabled. Every time I call it I was forced to press * key and enter 10 digit number. I had to call T-Mobile to solve notification icon problem. They set up my voicemail again and left a message. After that I called and listened it, so the problem is gone now. Hope this will help you
Sent from my Nexus 4 using xda app-developers app
Headcase_Fargone said:
So once it's there I'm kind of out of luck? Do I have to do a factory wipe and reflash CM10 for a chance at getting rid of it?
Click to expand...
Click to collapse
Wipe cache and dalvik cache then fix permissions. After rebooting I bet it will be gone.
OP, any luck getting this sorted? I got an N4 for Christmas and I'm seeing the same thing as you.
I'm on the $30 prepaid plan, and had previously disabled my T-Mobile voicemail. Once I got a new micro SIM and popped it in my new phone, I received the persistent voicemail indicator. I called T-Mobile on Monday and all I could get them to do was to "create a report" of my issue - even after I suggested that they re-enable my voicemail to let me leave and clear a message. I'll try calling today to see if I have better luck stumbling across the magical combination of words to get them to do what I want, but figured I'd check in and see what sort of success you may have had.
I have the same issue, I am on Fido (Canada). I have the persistent icon every-time my phone reboots... I do have a voice mail, and I have no messages on it. I even tried calling myself from another phone, leaving a message and using my N4 to delete it, but it still there and persistent. I don't recall having that issue on my previous phone... (Gnexus)
I've also noticed that if gapps aren't flashed, the icon isn't there...the moment I flash google apps...it appears..
Any solution would be highly appreciated...
I've ran into this a few times and it's not always google voice, sometimes it's your carrier voice mail, you can also try setting your phone back to carrier voicemail, calling and leaving a message and then deleting it. It's fixed an issue on my work phone a few times.
codesplice said:
OP, any luck getting this sorted? I got an N4 for Christmas and I'm seeing the same thing as you.
I'm on the $30 prepaid plan, and had previously disabled my T-Mobile voicemail. Once I got a new micro SIM and popped it in my new phone, I received the persistent voicemail indicator. I called T-Mobile on Monday and all I could get them to do was to "create a report" of my issue - even after I suggested that they re-enable my voicemail to let me leave and clear a message. I'll try calling today to see if I have better luck stumbling across the magical combination of words to get them to do what I want, but figured I'd check in and see what sort of success you may have had.
Click to expand...
Click to collapse
Quick follow-up: My second attempt with T-Mobile support was much more successful. Within about ten minutes I had gotten my voicemail turned back on, a test message cleared (along with the notification), and the voicemail service disabled again.
From some reading around the web, it seems that new SIM card activations with T-Mobile default the Message Waiting Indicator (MWI) to On, I guess in an attempt to get you to set up your voicemail service ASAP. They unfortunately didn't have the foresight to automatically disable that if the SIM is activated on an existing line with no voicemail service. Oh well, that was easy enough to fix
I'm topping this thread because it's the first one that popped up in my Google search on how to resolve my issue.
AT&T Galaxy S4
Google Voice voicemail
Just got my phone in and I didn't set up the voicemail properly I guess.
Got a notification of a new voicemail.
The message wouldn't go away.
When I dialed the number it told me to dial, that just went to my Google voicemail which said there were no new voicemails.
I tried a BUNCH of things. Here is what finally worked for me.
1) I went to https://www.google.com/voice
2) I disabled my Google Voice on my phone from that link.
3) Rebooted my phone.
4) Now when I called my voicemail, it went to my AT&T voicemail instead of Google.
5) From there, I was able to delete my voicemails.
6) Then I re-enabled Google Voicemail on my phone from the link above and now all is good again. No more notifications that don't go away.
This thread was a huge help in me troubleshooting the problem.
CZ Eddie said:
I'm topping this thread because it's the first one that popped up in my Google search on how to resolve my issue.
AT&T Galaxy S4
Google Voice voicemail
Just got my phone in and I didn't set up the voicemail properly I guess.
Got a notification of a new voicemail.
The message wouldn't go away.
When I dialed the number it told me to dial, that just went to my Google voicemail which said there were no new voicemails.
I tried a BUNCH of things. Here is what finally worked for me.
1) I went to https://www.google.com/voice
2) I disabled my Google Voice on my phone from that link.
3) Rebooted my phone.
4) Now when I called my voicemail, it went to my AT&T voicemail instead of Google.
5) From there, I was able to delete my voicemails.
6) Then I re-enabled Google Voicemail on my phone from the link above and now all is good again. No more notifications that don't go away.
This thread was a huge help in me troubleshooting the problem.
Click to expand...
Click to collapse
Hate to resurrect an old thread but go to your dialer and clear data/cache and the notification will go away.
ohiog said:
Hate to resurrect an old thread but go to your dialer and clear data/cache and the notification will go away.
Click to expand...
Click to collapse
Do you mean in Settings / Application Data?
I tried that and it did not clear the indicator.
I needed to call T-Mobile, have voicemail turned back on, clear the indicator, and then call back and have them disable my voicemail service again so my calls would be redirected to my GVoice mailbox.
You should cancel it at your mobile operator. I had the same problem
Sent from my Nexus 4 using Tapatalk 4