The Number You Are Trying To Reach Is Not Valid!!! - EVO 4G General

Okay I've been having this weird problem with my EVO 4G since I bought it...
sometimes when people call me they get a recorded message that says "the number you are trying to reach is invalid, please check your number and try again...".
Now this actually started back before I got the EVO 4G when I had my Blackberry...and nobody seems to have a friggin' clue why it says that.
I took it to Sprint and let them play around with it for 2 days & all they did was a factory reset and updated all the usual stuff (PRL, software, etc.) and sent me on my way...even though I did the exact same thing BEFORE I brought it to Sprint.
I run a business & my EVO is my home phone/business phone/everything phone & I can't have customers calling only to get that message saying the number is invalid...
is/has anyone else had/having this problem?
it's driving me crazy that nobody at Sprint can tell me why it's happening.
any help is greatly appreciated!!

Are you using google voice? Because if you block someone, this is the message you are able to select for them to hear instead of getting your voicemail.

had this problem yesterday afternoon while trying to make a call.
i know the # was valid since i just missed the call lol. i chaulked it up to network issues.

It its network issues its happening alot. My wife has called me a few times and gotten the message that this Verizon customer cannot be reaached. Verizon wtf is that I'm on sprint. But if I call my phone from my other line it rings no problem.I did try GV but got rid of it, had a sprint Rep basically reboot that line since it borked my voicemail not sure it that part of it or not.
Sent from my PC36100 using Tapatalk

Related

harassing phone calls blocked numbers

before i start i guess i should say that i'm not sure if this is the right place to post this but since most of the HTC dream users are t-mo customers i wanna know if this has happened to anyone else or if there is a way to stop this from happening.
i got my phone and not a few days later i started to receive calls from verizon wireless asking to talk to a certain person and i repeatedly told them that i did not know this person and i wanted to be removed from their calling list. i called t-mobile about the issue as well as verizon and no one had any help and they all said that my number was not in their database as a valid number and that i was not receiving the calls. t-mo actually told me that the signals were getting crossed in the air and somehow ending up at my phone rather than the intended person's phone. after several calls to t-mo and verizon and altell(and wasting over 300 of my minutes) i was told that my number had been removed and i would not recieve the calls again, but if i did t-mo offered to change my number. i didn't want to change my number since i have had to change it before because of a crazy ex, so i decided to wait it out. nearly a month went by and i started recieving the calls again so i got my number changed two nights ago.
ten minutes after i got my number changed i started recieving blocked calls from someone asking to talk to someone completely different than before, this was a company and i know this because it was always a different person asking to talk to the same person. i was wondering if anyone else has had this issue, and if there is an app for android similar to callfirewall on WM that would allow me to blocked all unknown numbers. or even better i would like to get the number that is calling me and i would prefer to do it without the police(i don't get along well with them).
quite frankly i would like to be able to forward all calls from the unknown number right back to the same number since they are likely to have different lines and then i don't have to deal with the number calling me anymore. if anyone has any idea how to get the number please let me know, i asked t-mobile and they refused to release the number to me and said that they had no way of getting the number for me.
thanks in advance for your help.
T-Mobile do re-issue numbers fairly quickly, atleast they do in the UK... I changed my number a little while back, less than a fortnight later someone spoke to me saying they'd tried to contact me but got someone else...
I don't think it is possible to do any form of subscriber lookup with software as the number is not available at point of contact with the handset. In the UK reverse lookup and subscriber lookup isn't possible at all for the average Joe, but not sure on the laws within the States...
Re aborting "unknown caller" calls, there must be a developer out there that can knock something up, as the capabilities are on the handset for known numbers by editing the contact and ticking the send to answerphone...
If you do get something, please post the details on here, as I would like to have the option to refuse with-held and unknown callers also.
Cheers!
tubaking182 said:
if anyone has any idea how to get the number please let me know, i asked t-mobile and they refused to release the number to me and said that they had no way of getting the number for me.
thanks in advance for your help.
Click to expand...
Click to collapse
TMobile will not help you with this. I'm sorry but that's the case. The only thing they can do for you is, as you already mentioned, change your number.
Today is your lucky day:
Google "TrapCall" There is a free trial for their premium services which will not only tell you what blocked number is calling, but also release all the billing information/address for that blocked number. You will never be harassed again! I use it all the time! Let us know what you find out!
TrapCall looks impressive, if only it were possible and legal to use in the UK! lol
jmdrizen said:
TrapCall looks impressive, if only it were possible and legal to use in the UK! lol
Click to expand...
Click to collapse
Ah, I'm not too sure about that... I live in the US so it works fine here.
As I said, I highly recommend it for people living in the US, try it out on your friends, and see how it works.
when i attempted trapcall, i did the programming my phone step and it gave me an error, something about an unexpected response from the network, or something about not being able to set up call forwarding. i assumed it was something i did wrong and didn't work too much on it last night, but i'm gonna give it a second look today to see
tubaking182 said:
when i attempted trapcall, i did the programming my phone step and it gave me an error, something about an unexpected response from the network, or something about not being able to set up call forwarding. i assumed it was something i did wrong and didn't work too much on it last night, but i'm gonna give it a second look today to see
Click to expand...
Click to collapse
Yeah, it can definately be a little difficult to set up at first.. just have it forward to the number they give you. I actually did it on my ATT phone I had. When I bought an ADP1 and put the SIM card in there. It still kept the data. This is probably something stored on the SIM card.
i did finally get it set up, hopefully they call soon so i can forward them to another person that's harassing me, harrass them both by making them call eachother. fun for me

Getting message failed but message keeps sending [asop mms / airrave]

So lately I have ran 2 different roms and at certain times i will send an sms message, and the phone will say "message sent failed", but the person says they get the message and my phone keeps trying to send the message and going through but says failed on my end
anyone else have this issue?
I have narrowed it down to probably asop mms apk or my airrave
werkem said:
So lately I have ran 2 different roms and at certain times i will send an sms message, and the phone will say "message sent failed", but the person says they get the message and my phone keeps trying to send the message and going through but says failed on my end
anyone else have this issue?
I have narrowed it down to probably asop mms apk or my airrave
Click to expand...
Click to collapse
I had the same thing happen the other day. I'm running Fresh 3.2, Handcent and I have an Airave. I think the Airave is the problem.
Yah I have the same exact problem....I have the new airvana airave....
This doesn't happen all the time...its just sometimes....although I cant pinpoint how or when it happens...
Its happening right now though...which sucks...
Same here, Sprint AirAve, Failed messages etc.
What to do??
Ok, I just called airave support and they ran me through the basic tests like testing my broadband connection and resetting my airave device. I've done this before so I'm pretty damn sure this wont help.
They did mention for the about two weeks Sprint has had a lot of airave outages and that Sprint is working on fixing it.
Ok here is a bad update:
So my problem still exists and I called up Sprint again. They go through factory resetting my phone (not sure what this means...since I am rooted with Ava ROM 9)....so I go through with the reset and they re-provision my phone (I think they changed the msid number or something else). Then they also did something to the airave... My phone still works but the airave doesn't. I can now, no longer make a call through the airave.
The Sprint tech support agent put in a ticket and would call me back tomorrow.....lets hope this gets fixed tomorrow.
I have also had this happen to me several times and I am totally stock. So if anyone gets an answer, let us all know. Thanks.
I would get this error when trying to send a message with content larger than 2mb, I have since upgraded my zone rom that allows for 5mb and my problem is gone.
Sent from my PC36100 using XDA App
bignibb said:
I would get this error when trying to send a message with content larger than 2mb, I have since upgraded my zone rom that allows for 5mb and my problem is gone.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Ok, but an average text message is not 2mb....
Ok, so they call back to get it fixed today....now when I turn on my Airvana unit and let it initialize the mobile light blinks amber, and the gps light blinks green as if it cant get a gps lock.
The tech support specialist again mentioned there was an airave outage.
There are also a few people on the sprint.com community site that are experiencing the same issues.... although I'm not sure if they are using evos or some other phone.
DarkManX4lf said:
Ok here is a bad update:
So my problem still exists and I called up Sprint again. They go through factory resetting my phone (not sure what this means...since I am rooted with Ava ROM 9)....so I go through with the reset and they re-provision my phone (I think they changed the msid number or something else). Then they also did something to the airave... My phone still works but the airave doesn't. I can now, no longer make a call through the airave.
The Sprint tech support agent put in a ticket and would call me back tomorrow.....lets hope this gets fixed tomorrow.
Click to expand...
Click to collapse
I've got an airave (newest model) unit with 2 EVOs in the home. My girlfriend constantly experiences this and she is running bone stock. I've got a stock rom rooted and have never experienced this problem. We've narrowed it down to the airave - she also has issues were sometimes an incoming call will not receive on her phone if she is already on it (call waiting).
Seems to me like these airave unit are having lots of problems... I ended up disconnecting mine and both phones act normal.
Ever since I got the NEW airvana this started happening to me, it only happens when im sending multiple sms to one person or multiple people. Says it cant send, but person im sending to says they get that message that isnt being sent like 20-100 times, the quick fix is a reboot of the phone. I got sick of it and last week called airave support and they opened a ticket which was monday last week. Called back thursday night b/c the modem light wont stop blinking and they told me there was a national outage on the new airvanas so she said by the next day everything should be resolved even the issue with the sms not sending.
Today is sunday and im not getting the issue anymore but i will keep texting heavy and see whats going on. although I gotta say sprint did give me a good return on my bill for this
Ok, I called airave tech support again and they said that the outage in my area should be fixed by 12am tomorrow....so I'll wait till tomorrow morning and see if it works again.
Ok, well the blinking amber "mobile" light is now a solid green....which I guess means the device is working....but when my EVO is connected and I try to make a phone call out it gives me the message "if you would like to make a collect call....." and if I try to send a text it just fails.
I called up Sprint again, they make me run through more tests with my phone...even one weird one where I had to disconnect the battery and hold the phone and the battery right next to the airave.....not sure what effect this has to fixing anything....but w/e I had spare time to waste . They did mention again that there was an airave outage. They tell me to reboot the airave and to let it sit for 2-4 hours since its going to re-provision....so thats what I am waiting for now.
idk, if this is related, but I have the same issue with sending texts in google voice. Although for me, I have the issue randomly when connected to a regular cell tower.
Ok another update....its really the same as my previous update.
So bascally the sprint tech never called me bac....so I called them back and got a different rep....the new rep goes through the same steps to get everything to work but still no luck. I still get the same error when I make a phone call. She did mention that there is a nationwide outage with voice calls with the airave and that 50% of customers are not able to make voice calls.
I am now using a samsung epic and I'm still having problems. So its not the evo or the epic with the issue, it has to be my number and/or (most likely) the airave and its service.
The funny thing is I have another line with a samsung a900 phone and I can make calls with that phone without any issues through the airave.
Ok, my airvana unit still doesn't work. Anyone else have a working Airvana unit..???
This is pretty horrible its been more than a week where my Airvana unit will not make phone calls....
DarkManX4lf said:
Ok, my airvana unit still doesn't work. Anyone else have a working Airvana unit..???
This is pretty horrible its been more than a week where my Airvana unit will not make phone calls....
Click to expand...
Click to collapse
I am also having loads of Airave (Airvana model) issues, on all 4 lines in my house... failed texts.. and calls.. etc.. I usually keep it unplugged now, and turn it on once a week to see if the issues have been fixed... Sux because when it works, it works AWESOME... But I have lots of friends and family who have gotten 20 or 30 texts from me at once.. It kinda makes me giggle, but it would suck if they were paying for them..
I also am expirencing the same problems as you all on brand new the new model (airvana?) its really annoying!
Running: GM6 final, nightlys, and Fresh seems to happen on all of them
I made numerous calls to airave tech and made like 4 tickets with them. Finally an engineer called me and asked me specifically when I'm getting the issue and what is the issue. I explained and for some reason these last week or so all my texts have been going thru smooth and no error clause codes, or unable to send message errors of any sort. I'm hoping they fixed the issue, I advise everyone that is having this issue to call them and attack them with phone calls.
Here's the direct number to airave support: 866-556-7310 call them and attack people its the only way they will fix it
Tapatalk'd on Evo

Warning: If using Sprints integrated Google Voice, DONT try to install Sprints VVM!

I decided to try out the Google Voice integration with Sprint. I used the option to use my Sprint number as the primary and only number. So my sprint number and GV number were the same.
Everything was working good for a few days, when i realized that i really hated the way the Google Voice app handled voicemail. So, i found an apk and titanium backup for Sprints VVM that someone on these forums posted. I installed it, it configured itself, but it wouldnt work (which i was expecting as GV was now handling all my voicemail. i just wanted to try it out). I uninstalled it and thought nothing of it.
About an hour later my primary number stopped working. I couldnt place or receive any calls, and i couldnt txt.
Took about an hour for Sprints tech support to get everything fixed. Super lame.
So, if using your sprint number as your google voice number: DONT MESS WITH SPRINTS VVM! It will messsssssss you up! lol
I had this happen to me BEFORE I started messing with VVM. It's a GV issue altogether and not something VVM does, don't let them tell you any different because it's just not true. I've since completely deintegrated my Sprint number from GV and logged out of the app for good and the problem went away immediately.
I didn't do this,but sprint needs to learn abouts the nexus and gv. My phone completely stopped taking inclmjbg calls yesterday until I unintegrated and just used it as a forwarding phone
Sent from my Nexus S 4G using XDA Premium App
I was having serious issues yesterday as well; could not receive calls or texts ("We could not complete your call, please try again.") and received the same thing on outgoing calls. after unintegrating GV would not call my phone to verify the number so I could not reintegrate it, and I still couldn't call anyone. This was happening up until about 3 hours ago, now my calls will go through with my Sprint number but it seems like my texts are still not working...
awesomeindeed said:
I had this happen to me BEFORE I started messing with VVM. It's a GV issue altogether and not something VVM does, don't let them tell you any different because it's just not true. I've since completely deintegrated my Sprint number from GV and logged out of the app for good and the problem went away immediately.
Click to expand...
Click to collapse
I deintegrated as well. I really like the idea of GV, and thought alot of the features where super neat. But obviously there is still stuff to work out.
after a day of not being able to make or recieve calls, i've deintegrated it as well. i'm sure i must've did something in the settings for that to happen, but integrated gvoice it just too confusing atm. besides, i like getting texts via stock app, and if that means i have to get dual notifications, then forget it.
but sprint/gvoice integration is still new, so im open to future development.
So it sounds like the problem was more widespread than my. Individual phone. I got errors when calling out and errors if someone tried to call my sprint number, now as a forwarding phone j get dual notifications as well. Anybody know if it is cleared up by now? Voice was why I switched to sprint in part
Sent from my Nexus S 4G using XDA Premium App
same thing happened to me last night. all of a sudden couldnt make or receive calls. spent a hour and a half with sprint, couldnt get it working. But when I went to the website to remove google voice integration it said it wasnt. I called Sprint back and sure enough the rep said that it was still there so she removed it and immediately i was able to make and receive calls. so the problem is with the google voice integration.
Anybody get service back without unintegrating
Sent from my Nexus S 4G using XDA Premium App

Weird incoming call/voicemail error

We have 8 lines on our business account from Sprint. Here is what is happening:
When Line 1 calls Line 2, the call goes through, the phone rings, and everything works like normal. When we switch it around and Line 2 calls Line 1, the phone on Line 1 never rings. Line 2 gets Line 1's voicemail. This has been going on since March. It never changes. Line 1 will never ring when Line 2 is calling it. All other phones can call Line 1 and it rings perfectly and acts like normal.
Line 1 and Line 2 are both HTC EVO's with Cyanogenmod 7 on them. They were working perfectly for two months, and then it changed. When the problem first started happening, sometimes instead of getting voicemail when calling Line 1, I would sometimes get a message that said: "This is channel 47 4".
Around the same time when this started happening, it also started with another phone on our plan. Line 3 on our plan cannot receive phone calls from one certain Verizon cell phone number. The Verizon phone is a Samsung Fascinate that is rooted. Line 3 on our plan is a Sprint HTC Hero running Cyanogenmod 7. The same thing happened here. At first the Verizon Phone calling in would here a message that said "This is channel 47 4", but now all they get is voicemail immediately.
All of the phones use Google Voice voicemail, but I tried disabling it and then they just got the Sprint voicemail immediately.
I called sprint about it but they said they need to troubleshoot it in a repair store. We do not have corporate stores in our area, and I don't trust the repair stores that are here. Last time my old Touch Pro was in to them, it came back severely damaged. Also, I don't want to risk losing the root on my phones and having them upgraded to Gingerbread which hasn't been rooted yet.
Has anyone ever heard of an issue like this, or does anyone have any idea what I should do?
Thank YOU!
I did check and make sure that in the contacts the phone was not set to forward the call to voicemail immediately.
I am on AT&T with an HTC Tilt/Kaiser and have the same issue with my step-father who has an EVO. And yet my Mother, who is on the second line on that account with another EVO, can receive them from me. Not just you. Except none of the phones have mods and we don't get the "47 4" thing.
If anyone ever has this problem, the solution for me was to completely wipe the phone, install a cm7 again, and NOT restore any backed up applications.
Sent from my PG86100 using Tapatalk
UPDATED INFORMATION:
I misposted. My problem has not been fixed. All that was solved was that I can now log into my ATT voicemail myself from my own phone - prior to that, by pressing "1" to access my voicemail, I got the message: "This is channel 47-4"
Now though my voicemail seems OK on my end, people calling in still receive the message "This is channel 47-4"
I am in Los Angeles but I have found a newspaper article about a whole community in Norfolk, VA whose phones are supplied by a Time Warner subcontractor, Intrado Communications in Longmont, Colo and the panic it has caused that they were unable to reach Emergency Services on their phones.
(I have not posted enough to post a link. I cannot seem to post even the unlinked URL but here is the article title and newspaper - it was printed in several local newspapers, it's easy to find.)
Phone Service Trouble Remains
Watertown Daily Times
A quote from the article:
"Most of the time, the phone rings busy," Mrs. Michaud said. "Sometimes, it says this is channel 47-4."
Still nowhere can I find anyone who knows what is going on. And back in January, apparently even Time Warner had no idea, they fixed the cable but not the phones.
A NEW TEST: I have just deactivated Google Voice again and tested - my ATT voicemail IS reachable. My problem is gone. Unless I want to forward to Google Voice. I have searched Google and Google Voice Help up and down and have not found a reference to "channel 47-4"
But at this point - in my situation anyway - Google Voice is the culprit. Or possibly the target.
ORIGINAL POST:
I just finished spending 2 hours with ATT in 2 different tech support attempts for this same 47-4 message problem - only mine was slightly different. I fixed the problem but I can't let it go. I am curious how the same recording could be reached across different carriers, ATT and Sprint.
Blow by Blow to maybe help someone figure it out:
I have an unmodded Galaxy S2 SGH-i777
I have been using Google Voice for this and my previous 2 phones all with the same ATT Wireless account.
Today, when people called my number they got the same weird message as everyone - weird for the message and loud background noise.
"This is channel 47-4"
I called my phone from a landline and got the message.
Clicking the hook switch makes the message repeat without hanging up.
(I tried it 4 times)
Google Voice should have intercepted an unanswered call, right?
The first tech support advice:
Reboot the phone, they would send a voicemail reset signal and then I should reset my password.
(I took it upon myself to deactivate the Google Voice account first.)
When I pressed the "1" key to access ATT Voicemail and set the password, I got "Unable to perform this action contact customer service."
I then tried to access my voicemail account online and got ERROR E1018
I called tech support again and they weren't interested in the error code.
They called me back on my landline and asked me to reset my password using "1"
I held the phone up for her to hear. This time when I pressed "1" I immediately got the recording "THIS IS CHANNEL 47-4"
What I found fun is that the message freaked out the tech support. She had never heard anything like it, she said.
Here is the new oddity:
When she came back on the line she was more freaked out! There was no record of any voicemail on my line. Voicemail isn't an "option," she said, it comes with every account. She knew of no type of account without voicemail. Having no voicemail account on my number was impossible, she said.
Regardless, I popped out the battery and restarted while she sent a "reset" signal and everything is now back to normal. I enabled Google Voice and all is as it was before today.
I've searched online and there is a lot of recent 47-4 issues and a lot of good solutions only no one seems to know what the message is or how it got there. I have the added piece of information that somehow my ATT record of any voicemail account was wiped out in the system.
The same message across carriers means what? That it's in the shared data lines? Shared towers?
If someone knows what this message is and who it originates from, I'd like to know. If I find out, I'll come back here and leave an update.

Huge SMS errors

Ok to make a long story short i was over at the sprint forums and I was talking to a rep how I had huge text message delays like 6+ hour delays.. they would get my messages quick (people I send them to) however the message I would get back from them is huge..
Anyways they checked the tower in my area and it was find however they noticed my handset had a few messages trying to get to the device but unable to.. something like m buffer (2).. anyways he gave me some short codes to try before doing a reset.. and thats where I have my issue now...
The first one I did was the handset activation one I guess and I saw no change.. so I did the reset and now I'm getting a SMS Error Radio Interface Resource Shortage error.. unable to make any calls without hearing a error message recording.
in his message to me he said that for the reset I would enter in the code and all and it would reset but it just hangs at saying "Please wait while committing change..." it's been like this for at least 10 min.. and to make sure it was nothing in the background I wiped the phoen clean and tried to do it again and same hanging up...
Any suggestions?
OMG.. Sprint CS...
So I signed up with the Sero plan when I got my Evo because of the referral code and whatnot.. So I call Customer service and I could already tell when the guy spoke the first few lines that he was going to be a handful and sure enough I gave him my phone number and account name and he was Like...
OH wait this account is locked and I say to me locked what? and He was like this is a company phone and you need them to call and I'm like what are you talking about... I've never had this issue before with anyone else..
So he gives me some number 800-927-2199
and I can see it now.. I call and they are going to send me back and forth...
Reason why I'm calling sprint now is while the Sprint rep on the sprint form helped me I'm left with unable to make calls (gives a switch and error code) and SMS does not work.. oddly data works...
*edit
Wow what a ride.. it's a pain if you call from another Sprint phone under another person's name...
Anyways I called and a guy who I knew by the sound of his voice was going to give me a hard time and as soon as he saw my account was a sero plan he was like I can't help you and gave me the number for the business end of Sprint.. I called back again and I got this nice lady that helped me and then when she was unable to do anything she sent me to tech support and they were able to help me.. I did not get any of those pending messages yet.. but I did send a message between the two phones and it's really fast like 2-4 seconds.
also it pays to call back more then once.. you would think they would all get the same training but it's like hit or miss with Sero people..

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