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I've had my Acer for about two weeks, and have had some trouble with connecting to my Exchange server at work. Actually, with every setup (Stock 3.1, HoneyVillain, Toobinay), I can set up my account and start using e-mail. Then, after a couple of days, I get a notification "Security update required" in the notification area, and a similar message across the top of the screen in the e-mail client. After this, the account sync stops. Touching the messages does nothing (does not launch a setup screen or anything like that). Deleting and re-configuring the account has worked temporarily, but stop shortly thereafter.
Is there a known work around for this problem?
I read in one (semi-related) thread that Acer required encryption, but if that was the case, then why would the account sync for a while and then stop working?
Is this build-related? I thought I some someone mention some fixes in the latest builds (...41), but this didn't work for the time that I was on Stock 3.1 (I don't recall the build number, but was there an update in the last two weeks?)
Would a HC3.2 ROM fix this issue?
Conversely, is there a separate client that anyone could work in managing the security for that e-mail (i.e. K9 or Touchdown) that also works well in tablet form factor?
Just as an update. Tried a 3.2 ROM (Minimal) without a change in the behavior. Then tried providing a password for encryption under security settings and activating ability to store encrypted credentials. This seems to have worked, but other measures have appeared to work. Keep my fingers crossed.
It's funny, IIRC, other devices of mine have automatically set that part up when connecting to my account.
I can't connect to Exchange account either. Mine at work is Exchnage 2010.
first you have to set a pin, then you have to encrypt your tablet, this is obviously something included since 1.39 in 3.01.
this may take up to an hour approximately.
then you should be able to connect.
by default, exchange 2007 and 2010 require device pins. You have to set one unless the exchange admin configures the server to allow insecure mobile devices in the exchange server configuration. I haven't come across a requirement for encrypting a mobile device yet, but it is likely a similar setting.
I usually turn off the pin requirement as it is rather annoying and does not always go over well with management types that want quick access to their phones. Fortunately that trend is changing with newer security threats and high profile phone losses/thefts.
I'm surprised you were able to connect at all. The native email client and touchdown both respect the pin requirements and won't allow you to finish configuring the account until the requirement is met.
With what I have done, I find that I can connect and use the exchange functions, but I continue to get the same message every now and then. Strangely enough, tapping on the message is now effective in re-enabling sync with my company's exchange server.
I have not yet done the whole device encryption as a possible solution. Does anyone know the kind of performance effects (if any) there are with encryption of the device?
Sent from my A500 Xoom using XDA Premium App
Now requesting security update again and is not syncing e-mail.
I encrypted device this morning without any benefit to the sync process.
On a related note, do I have to factory data wipe to remove encryption before making any other changes to my ROM (update current ROM or change to another)?
Figured out my primary issue. The administrators set a requirement for a alpha passcode that Android doesn't pick up, so my numeric passcode was creating a problem. Unfortunately, the system couldn't tell me it was a problem.
Still wondering what to do with my encryption now.
Sent from my Nexus S 4G using XDA Premium App
first of all, encryption does not slow down the ICONIA, because it decrypts data only during power up process, after the data is decrypted.
I am connecting to an exchange server 2007, and everything works fine once the encryption process is done. Otherwise no way to connect to the exchange server with or without ssl.
Thats why i found it strange that you can connect without encryption, because it is part of ANDROID 3.01 1.39 and upwards 3.14 and 3.2. This is not specifique to ACER in my mind.
So what ROM are you using?
zoubidou said:
first of all, encryption does not slow down the ICONIA, because it decrypts data only during power up process, after the data is decrypted.
I am connecting to an exchange server 2007, and everything works fine once the encryption process is done. Otherwise no way to connect to the exchange server with or without ssl.
Thats why i found it strange that you can connect without encryption, because it is part of ANDROID 3.01 1.39 and upwards 3.14 and 3.2. This is not specifique to ACER in my mind.
So what ROM are you using?
Click to expand...
Click to collapse
I'm using Minimal 3.2(.1), but was able to obtain the (limited) connectivity even with Stock, Taboonay, HV prior to encrypting.
I'm considering going back to stock and see what happens with different settings.
My clue to the passcode part was that I also have an iPad, which works fine to connect to the Exchange server (with an alpha passcode). I just tried switching it to a numeric passcode and could no longer connect. iOS was worst than Android as far as reasons, though, it just sat there trying to connect without any kind of error message.
There must have been something they changed recently in the security protocols for my company's Exchange, because the problem even happened on my phone, and I've been using a numeric passcode on that for some time. Trouble was, our IT helpdesk had no idea if anything was changed, so they were no help in identifying the issue.
which exchange server version are you running? 2003 2007 or 2010
i can give you a hint on 2007 which possibly also works with 2010
You open Exchange management, go into organisation configuration, client access,
create a new profile, go into "password" remove password required, and in "genera"l
activate "authorize dumb peripherals".
Make this new profile the default profile, then try again.
Right now, everything *seems* to be working (crosses fingers). I've even gone back to rooted stock with custom kernel, kept tablet encryption and all other security settings (alpha passcode, secure credentials, etc.).
I think I'll take the advice in your sig -- and not fix it
Thanks.
A further update.
Continues to work, but I still get the update required message on and off. At least I've determined an easy way to reset it in the accounts section. I think the tablet and/or server are somehow forgetting each other.
Sent from my A500 using XDA Premium App
first of all encryption does not hinder anything, as long as you use a stock compliant kernel like richardtip works very well including oc.
update or changing ROM does not require any changes as kong as they are compliant with stock and you don't have to factory reset.
mevensen said:
A further update.
Continues to work, but I still get the update required message on and off. At least I've determined an easy way to reset it in the accounts section. I think the tablet and/or server are somehow forgetting each other.
Sent from my A500 using XDA Premium App
Click to expand...
Click to collapse
Spoke too soon, now the security update message won't go away. I don't think I'll go back to 3.2 until the Acer update in a couple of weeks. Meanwhile, trying Moxier Mail application.
Sent from my A500 using XDA Premium App
I would only use stock 3.1 or stock compliant custom rom's with or without richardtrip's kernel. because obviously when it does a first time installation it calculates an offset (possible where there keys are stored) and this offset is never on the same place. It seems that this is proper to ACER, XOOM is doing things a different way, and hence does not work on an acer machine. The ACER 3.2 should be available end of this month (after 25), so why nit wait 10 days.
Hi,
I configured our exchange server for corporate push mail on my Galaxy Note with March 2012 firmware. There's "optional encryption" requirement in the policy, where Exchange server ask for encryption if the device supports it.
Since Galaxy Note supports encryption, it enabled the encryption and asked me for a password.
Now, each time the screen locks, I have to enter a complicated password (consisting of characters, digits & a special character!) to unlock it! The phone became very unusable!
I understood from the post of "Eviip" in the page below that this is actually a requirement from Samsung side when you enable encryption, since my Exchange policy definitely does not require this. All other colleagues with Androids that can't do encryption or using iPhone's can just type a 4-digit pin code and use their phones.
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=6355566b726a0932&hl=en
Is there anything I can do for this, except buying a 3rd party mail application?
Weird, because as far add I understand it GB doesn't support device encryption, only ICS does...
What ROM are you running?
Also, did the exchange policy configure the encryption or did you do it? Because as I understand it the exchange policies don't demand device encryption, just mail stream encryption (but I'll look into that further) and that is pretty innocuous stuff...
Sent from my GT-N7000 using Tapatalk
I see the same behaviour (gNote running 2.3.6 XXLA6; ActiveSync / Exchange Server 2007 SP2). With ActiveSync policy pushed through to device, I have to use strong password to unlock, even though the policy only calls for 4-digit PIN.
I'm using TouchDown mail client as a workaround (at least for the next 30 days) but hoping the ICS update due out "soon" will fix the "problem".
Is there any feedback avenue to Samsung regarding this "feature"?
thomas_d_j said:
I see the same behaviour (gNote running 2.3.6 XXLA6; ActiveSync / Exchange Server 2007 SP2). With ActiveSync policy pushed through to device, I have to use strong password to unlock, even though the policy only calls for 4-digit PIN.
I'm using TouchDown mail client as a workaround (at least for the next 30 days) but hoping the ICS update due out "soon" will fix the "problem".
Is there any feedback avenue to Samsung regarding this "feature"?
Click to expand...
Click to collapse
touchdown is no option for me, because it supports 2 different exchange accounts at a time only with "profiles", which is unusable for me!
regarding your problem: i know for sure that there were some hacks for this (a modified apk which doesn't incorporate the lock requirements. the downside is: with every rom upgrade you would have to redo this hack, as the mentioned apk may change in the system itself to a newer version...
Yeah, same to me
I 've update to 4.0.3 ICS but now I want to no use password or PIN for unlock screen mean that can I not use my exchange policy? (cause my GN haven't any privacy data to secure
so can you show for me? thanks!
I finally gave up with this and used the patch that I found in the forums (for rooted phones). It works pretty well!
http://forum.xda-developers.com/showthread.php?t=1117452
Hello, I'm XDA News Writer mustangtim49 and I made the horrible mistake of installing windows8 on my little emachines mini lappie. I lost my normal home wifi and now I can't access my computer, every time I input my password, my computer says "your computer is offline, try the last password entered on this computer" I'm ready to throw it away, but do to a bad break up, this is all I have and it's really affecting my ability to do my job here at XDA. Thank you for reading this and any guidance would be greatly appreciated.
[email protected]
You can reset the admin password using various available tools. I haven't tried it with Win8, but below are instructions for Win7. It shouldn't be different. Worse comes to worst, just reformat it and re-install, since it's a new install anyway.
http://pcsupport.about.com/od/windows7/ht/reset-password-windows-7.htm
For more resources (beware of spam): http://google.com/search?q="windows+7"+password+reset
There were also some reports from the CP version of password length needing to be between 8-16 chars, else an "incorrect password" error occurs.
http://www.technize.net/windows-8-maximum-password-length-limitations/
It's not a new install, I've been running it since it became available. Also, I read the links you provided, thank you, they require a disc to be burned, my mini has no disc drive.
[email protected]
Let me get this straight... is it your windows password or your home wifi password you can't get to work. You said you lost your home wifi. That has nothing to do with your windows password except it trys to check the microsoft account 1st then it uses the local. If there is something wrong with the local, take it somewhere that has free internet like dunkin donuts does in states and try logging in. Then switch to a local account.
I am tethering my phone as wifi and I still can't get past the password. It's the stupid w8 password screen when you first start the computer. Is says offline after I put in my password and will not let me in.
[email protected]
Being offline has nothing to do with the Win8 local password to login. I've been working with Win8 R&D for the past year and have yet to see an error like that.
Is it the WiFi password that is not being accepted?
Colphonix. I agree. Seems like the WiFi password.
Sent from my PI39100 using XDA Windows Phone 7 App
Also, if you switched to a Microsoft account to login, the password for that account is the one you need to login, not the one you created for the local account.
I hope that helps
-cp
I went a got a new Nexus Player so I could use it for Plex and popcorn time. I'm enjoying he Nexus mostly except for the fact I'm unable to log into Plex, no matter how many times I try and uninstall plex and reinstall it It just loops back the the main screen. Has anyone else had this problem , Should I just use XBMC/ Kodi instead?
Have you tried going into settings>apps and clearing all data on the Plex app? Are you installing from the play store or sideloading?
I haven't had this problem with Plex on the Nexus Player.
I.M.O.G. said:
Have you tried going into settings>apps and clearing all data on the Plex app? Are you installing from the play store or sideloading?
I haven't had this problem with Plex on the Nexus Player.
Click to expand...
Click to collapse
I have cleared all data as well as factory reset many times. I've installed it from the play store as well as side loaded it. when I go into the plex app it asks my to goto the plex site and get the pin, after i get the pin i try to log on to the app with username and password. and it just jumps back to the main screen. I have set up on all my pc's and tv's and roku but cant get it to load/ login on nexus player.
chourney said:
I have cleared all data as well as factory reset many times. I've installed it from the play store as well as side loaded it. when I go into the plex app it asks my to goto the plex site and get the pin, after i get the pin i try to log on to the app with username and password. and it just jumps back to the main screen. I have set up on all my pc's and tv's and roku but cant get it to load/ login on nexus player.
Click to expand...
Click to collapse
Once you enter the PIN on the website it should just automatically load, there is no need to login with username password after that.
I've uninstalled and reinstalled Plex several times trying to get the TV layout that you can on a tablet (no success ) and every time I need to re add the NP to Plex with the PIN. Once you use the PIN it auto starts.
If you click the sign in button then you need your user name and password, which I have also done with no issues.
Sleeepy2 said:
Once you enter the PIN on the website it should just automatically load, there is no need to login with username password after that.
I've uninstalled and reinstalled Plex several times trying to get the TV layout that you can on a tablet (no success ) and every time I need to re add the NP to Plex with the PIN. Once you use the PIN it auto starts.
If you click the sign in button then you need your user name and password, which I have also done with no issues.
Click to expand...
Click to collapse
Thanks Sleeepy2 , But that's when it kicks me out , when I enter the PIN, as soon as I enter the PIN on the web page it kicks me back to the main page on the nexus player. So then i uninstall and reinstall or factory reset and try it again and it kicks me back , so then I try using my username and password, or email address and password and it still just kicks back to the main NP screen . I have no problem logging on to plex on every other device i own just not Nexus Player.
Thank you
chourney said:
Thanks Sleeepy2 , But that's when it kicks me out , when I enter the PIN, as soon as I enter the PIN on the web page it kicks me back to the main page on the nexus player. So then i uninstall and reinstall or factory reset and try it again and it kicks me back , so then I try using my username and password, or email address and password and it still just kicks back to the main NP screen . I have no problem logging on to plex on every other device i own just not Nexus Player.
Thank you
Click to expand...
Click to collapse
I've got plex working on my NP as well. Are you installing anything before you setup plex, or on some specific DNS / VPN setup?
midnightzak said:
I've got plex working on my NP as well. Are you installing anything before you setup plex, or on some specific DNS / VPN setup?
Click to expand...
Click to collapse
Hey midnightzak,
It's just a fresh install , nothing else is loaded, no VPN's no special DNS setting just plain Jane set up. I plug it in , pair the remote, enter my wifi password, enter in my google account password , it loads up to the main screen I go to the play store, install the plex app, open the plex app it asks to goto the web page to enter the pin, I go to the web page enter the PIN , the webpage says new Android device connected, the Plex app on the Nexus Player closes and I'm back to the main page and when I try to open the Plex app again it says the same thing to go to the web page to enter the pin or sign in so I try to sign in instead and it closes the app and goes to the main page again. I have other Plex items in the house that all work fine, but for what ever reason Plex on this Nexus Player will not load.
chourney said:
I went a got a new Nexus Player so I could use it for Plex and popcorn time. I'm enjoying he Nexus mostly except for the fact I'm unable to log into Plex, no matter how many times I try and uninstall plex and reinstall it It just loops back the the main screen. Has anyone else had this problem , Should I just use XBMC/ Kodi instead?
Click to expand...
Click to collapse
Same issue as me I'm sure. You must be a Plex Pass Member to use it. If you're not it doesn't say so in any way, it just throws you out to the main menu - awesome programming
Repsac83dk said:
Same issue as me I'm sure. You must be a Plex Pass Member to use it. If you're not it doesn't say so in any way, it just throws you out to the main menu - awesome programming
Click to expand...
Click to collapse
Didn't even think of that. There are two versions of plex apps, one for pass members and one for non.
You'll want to find "Plex for Android" and not "Plex for Plex Pass"
Installed Lollirock. Runs a 1920x1080 Microsoft RDP session great. Using Parallels for interface preference. Works great with a mouse and keyboard. Even streams audio/video fine.
However, for real world deployment, even the Nexus Player needs a password so random people can't just hop online and play on the network.
I've created users accounts, and tried setting passwords, but they don't work, or don't get prompted for. Switching users does not prompt for a password. Rebooting the device takes me right back into the primary user account, without entering it's password. Essentially, at no time can I get the password prompt to come up... I've even installed screen off/lock apps to no avail.
Anyone have any ideas? Maybe a llama script even? I'm not trying to stop a dedicated hacker, just curious kids that the employees sometimes bring to work (namely the owner) lol.