Database Users

First to break it

Got my G2 on Wednesday and managed to throw it on concrete on Saturday. Scratched the crap out of the screen and case, thought this can't get any worse and then the screen cracked when I touched it. The screen still works but the outer casing is messed up. Sent it off to T-Mobile so hopefully it won't cost too much to fix.
I am pretty p*ssed off at how easily this phone broke. I have subjected my Vario III to some fairly serious abuse over the last 18 months and it still works fine. This phone on the other hand is wrecked after one measly drop.

herman3101 said:
Got my G2 on Wednesday and managed to throw it on concrete on Saturday. Scratched the crap out of the screen and case, thought this can't get any worse and then the screen cracked when I touched it. The screen still works but the outer casing is messed up. Sent it off to T-Mobile so hopefully it won't cost too much to fix.
I am pretty p*ssed off at how easily this phone broke. I have subjected my Vario III to some fairly serious abuse over the last 18 months and it still works fine. This phone on the other hand is wrecked after one measly drop.
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Ouch man that sucks, to be fair tho there not really designed to take that kind of abuse, also the Vario III is a brick compared to the hero lol, you could probabyl drive a car over it.
i gess its the price we pay for lighter thinner more streamlined phones.

I'll have to be careful then I threw my magic across the road. - It skidded across before I could stop it. It ended up with a few small circular cracks where I could see that the material under the plastic coating is deffo metal. Not a mark on the screen, because the curves at the top and bottom of the magic protected it.
Reckon its worth condsidering a magic handset when the price comes down a bit. Lots of folks slagged it off for looking plasticky but its a tank of a handset underneath.
I'm passing mine on to my brutish boyfriend, cos I know it can take some knocks. Then again maybe it just fell right? and yours just fell exactly
wrong. Certainly wouldnt be dropping it again to check if it is robust LOL
But you have my every sympathy - I'd be gutted

Some might have took out insurance as I think you can for 7 days after you bought it. Glad to see your honest

I found the Touch HD really solid and resistant I'll be carrefull with my Hero witch is coming soon

YOu threw it on concrete, what do you expect? Simple physics, concrete is harder than the material the Hero is made from, so when the two meet with force the Hero will lose, no matter how hard the plastic its made from. It's not diamond coated.

It was very tempting to take out the insurance but I was already covered on my home insurance so I thought I'd rather take a bigger excess hit than go along the fraud route.
RichDog, I'm afraid collisions between complex objects are never simple physics. Concrete is hard but the phone will have many different properties such as the elasticity of the plastic casing and maleability of the metal casing. Both of these act as shock obsorbers to disipate the energy of the impact, hence why almost all mobiles would have survived wih minor scratches. Mobile phone designers should incorporate a certain amount of impact tolerance into their products as almost all will be dropped at some point in their expected life. Mine only dropped from a height of three feet, a fall which almost all mobiles will have survived with minor scratches.

I remember dashing my Trinity across the Office some time ago after finishing a phone call to my provider about something, (never down anything like that before in frustration) what a very robust phone indeed

My HTC Diamond was submerged in some puddle outside while it was raining, didn't realise until I couldn't find the phone in my pocket, and even then it was still working.
Your just a bit unlucky.

Hopefully it was just bad luck but I would not be surprised to see a lot more of these phones break pretty easily. The problem is the large screen which isn't sunk in, makes it very vulnerable when dropped.

Mines in a rubber case already - I'm learning from scraping my Google IOn.
Daisy

Dayzee said:
Mines in a rubber case already - I'm learning from scraping my Google IOn.
Daisy
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Hi daisy did you get a black or white one in the end im still waiting on mine. Its at the post office as i wasn't in today?
Sorry for off topic

Richdog said:
YOu threw it on concrete, what do you expect? Simple physics, concrete is harder than the material the Hero is made from, so when the two meet with force the Hero will lose, no matter how hard the plastic its made from. It's not diamond coated.
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My thoughts exactly. Also note that capacitative touch screens are made of glass, not plastic, so they are not as crack-resistant as resistive touch screens, which only have a vulnerable glass layer UNDER the plastic later.
So it's really not fair to criticize the durability of the device when you're the one who was careless. Remind me to try that line at the chinaware shop next time I'm in it -- drop a couple of expensive dinnerware, then blame the shop and manufacturer for making plates that are not as tough as the plastic ones I have at home!

I can't wait till I can throw my diamond of a roof when I get the Hero
The normal speaker has broke, but the loudspeaker still works I mean What the F is that

I'm not trying to say it wasn't my fault, all I was saying is that it unreasonable to expect a phone not to have some form of impact in it's life. Maybe I was unlucky and it landed badly but if they are truly this fragile then I can guarantee that there are going to be a heck of a lot of disappointed people with broken Hero's.

Just an update in case this happens to anyone else. It cost £96 to get it fixed through T-Mobile. Took over a week and a half before I got the quote but once agreed the phone was back at the store within a few days. The £96 was for the replacement glass window and casing.

Nexus 4: How's that glass back holding up?

For people who have the Nexus 4, I'm wondering how that glass back is holding up?
The review unit at The Verge already has a small crack, from when it was accidentally knocked off of a table. And Android Central, in their review, said they were already seeing hairlines scratches on the back. I was also in a T-Mobile store today looking at their demo unit, which had a few hairline scratches on the back (even though they just got the phone today).
The glass back is one part of the build of the phone that I a bit worried about in the long run (after all, it didn't work out so well on the iPhone 4).
Thanks for any comments.

This should be in Q&A thread.

Apparently one of the people on this forum that got the device early, dropped it and the back broke

omigosh, maybe I'll just wait for the next Nexus.

Ouch.... I ordered screen protector for front and back, and a soft case but they won't come until later this month.
I guess I will have to stick with my old g2 for a while?

Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.

dyslexicpenguin said:
Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.
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Shattered glass in your hands is bad either way

jacklebott said:
Shattered glass in your hands is bad either way
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if it breaks just get a case or skin for it lol

I'm curious how well it'd hold up with a Zagg Invisi-Shield on it...if it would still crack simply from shock or not. Either way, i'll still get a bumper case for the phone simply out of paranoia, lol. I drop my phones like crazy. It's amazing how crazy I am over gadgets and protecting them, yet they still seem to slip from my desk/car/hand
I think i'm going to give this phone 2 months before I invest any money into it. I'd rather play it smart and wait than to be "cool" because I was the first to get one (which honestly, nobody really gives a **** about, lol). I had friends who were all "hey, hey look. I got the new 'insertnewphonehere'. I'm one of the first people to get one" and everyone else was like "......um, ok. You want a prize or something?" lol

dyslexicpenguin said:
Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.
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Yes, every single smartphone does have a glass screen, which is why there would be no point asking this question about any particular phone. It's a necessity and it's not a reason one is going to choose one phone over another.
But there's no reason the back of the Nexus 4 has to be glass, so it is relevant to consider how durable it's going to be when comparing it to other phones. Why effectively double a risk (of a glass part breaking), if it's not necessary?
It's also possible that the back of the Nexus 4 is not as durable as the typical screen. It is interesting that all of the stories of breaking and scratches, so far, are on the back phone.

thing is ..its simple... google heard all of last year how samsung screwed up the build quality of nexus with plastic..so they thought what material while cheap can provide a lil if not lot more premium feel...(the 4s pops into their head)..lg presents a similar phone..and voila nexus 4 is made.. im not saying its bad quality..to be honest its the best quality phone im gonna buy...

dyslexicpenguin said:
Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.
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Holy, Deja Vu. I swear I saw this post somewhere before. Maybe I was dreaming of you...
Anyways. Screen protectors won't hold the phone together from a drop. A case will. I'm getting a bumper.

Personally I love the glass back. I will not drop this phone and I will be using a case like I do with any expensive smart phone..
Sure, drop it onto a stone, cement or tile floor chances are it will crack. Many phones would.
Sent from my Nexus 7 using xda app-developers app

Fuq plastic
Sent from my SGH-T999 using xda app-developers app

I'm gonna leave the orgional plastic on it until the BSE total body protector and my case from china comes in.

Bumper on it. Sides protected, weak points of the glass that is. Done

Why care about the glass breaking at all? There will surely be OEM back plates available for sale on eBay (just as there are for the iPhones) and seeing how easy the Nexus 4 is to take apart, you could just replace it yourself for $20-$30!
Although the Nexus 4 back plate may be a little more expensive as it actually has components on it...

cb474 said:
Yes, every single smartphone does have a glass screen, which is why there would be no point asking this question about any particular phone. It's a necessity and it's not a reason one is going to choose one phone over another.
But there's no reason the back of the Nexus 4 has to be glass, so it is relevant to consider how durable it's going to be when comparing it to other phones. Why effectively double a risk (of a glass part breaking), if it's not necessary?
It's also possible that the back of the Nexus 4 is not as durable as the typical screen. It is interesting that all of the stories of breaking and scratches, so far, are on the back phone.
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The back and front are both Gorilla Glass 2. if you are THAT worried about it, get ghost armor or something or a otterbox case.

jacklebott said:
Shattered glass in your hands is bad either way
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I have not heard of anyone that had a shattered glass back on a Nexus 4. Cracked and scratched is a far cry from shattered.

ferozfero said:
thing is ..its simple... google heard all of last year how samsung screwed up the build quality of nexus with plastic..so they thought what material while cheap can provide a lil if not lot more premium feel...(the 4s pops into their head)..lg presents a similar phone..and voila nexus 4 is made.. im not saying its bad quality..to be honest its the best quality phone im gonna buy...
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Yeah, I imagine something like this was the logic. And it is a nice phone. Defintely a step up in at least perceived build quality. But there are certainly a lot of other ways to get there. The rubbery matte material on the side of the phone has a nice feel to it. If the back had been made from that material, I think it would have had an equally premium feel and seemed a lot more durable. It's also a little sad to think that the best idea Google had was to copy the iPhone.
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Richieboy67 said:
Personally I love the glass back. I will not drop this phone...
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Good luck with that.
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donec said:
I have not heard of anyone that had a shattered glass back on a Nexus 4. Cracked and scratched is a far cry from shattered.
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Cracked and scratched on day 1 (even with review units) is not a good beginning. I suspect it's only a matter of time until we start seeing the image of shattered backs posted online. I hope I turn out to be wrong.
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stratax said:
The back and front are both Gorilla Glass 2. if you are THAT worried about it, get ghost armor or something or a otterbox case.
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The back of the iPhone 4 is Gorilla Glass too. It didn't stop backs from shattering. Anyway, the point is that there is no reason to take the extra risk of having not just the screen as a fragile component, but also the back. It just doubles the odds of shattering something for no good reason. Sooner or later most people drop their phones. The job of a good designer is to mitigate (not enhance) the possible downsides of this.
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By the way, I like this phone. I may still get one. I'm just not excited about having to treat something I carry with me everywhere, like a delicate piece of equipment. I'm not clumsy. I've only dropped my Nexus One a couple times in two years. But things like that happen when you're least expecting it and coming up with a shattered back, rather than a nick or dent is going to be really annoying. (And I hate cases and all that crap. I carry my phone in my pocket. I don't need to make a device designed to be as thin and pocketable as possible, thicker and more cumbersome.)

Xperia Z2 Delightful Discoveries

I hope everyone gets to each and every feature of this beast to make themselves proud to own when this comes out in March

It has double tap to wake up

Front-facing stereo speakers is a great feature to me.

It's not "delightful" but It's a discovery nonetheless:
http://www.youtube.com/watch?v=3t7kaC6Gx8s
Anyway, this is a minor issue for me because:
a. I'll much more likely end up with the black or even purple version than the white one.
b. I don't think that there are many people which would use this piece of jewel without any kind of case or extra protection.
A minor detail really but maybe worth considering, especially by white color fans

vctrdnl said:
It's not "delightful" but It's a discovery nonetheless:
http://www.youtube.com/watch?v=3t7kaC6Gx8s
Anyway, this is a minor issue for me because:
a. I'll much more likely end up with the black or even purple version than the white one.
b. I don't think that there are many people which would use this piece of jewel without any kind of case or extra protection.
A minor detail really but maybe worth considering, especially by white color fans
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I agree very minor, all mobiles WITHOUT protection will wear , stain or have damage, what's new , I've pre-ordered Black version anyway
Perhaps I should complain about my leather wallet that has many wear marks & has become discoloured , there are many other examples of things we keep in our pockets of varying value that become discoloured,stained, marked or worn.
When aluminium gets marked, that's it, it's marked forever.....so perhaps Sony should not have framed the xperia in aluminium....

I have preordered the white one, but yeah I hope case will fix the issue. I like the black one also to, but it seems to get very greasy and alot of fingerprints all over.
I kind like these cases: http://www.xperiaguide.com/2014/02/25/xperia-z2-style-cover-stand-scr10/scr10-xperia-z2-case/
Publicglutton said:
I agree very minor, all mobiles WITHOUT protection will wear , stain or have damage, what's new , I've pre-ordered Black version anyway
Perhaps I should complain about my leather wallet that has many wear marks & has become discoloured , there are many other examples of things we keep in our pockets of varying value that become discoloured,stained, marked or worn.
When aluminium gets marked, that's it, it's marked forever.....so perhaps Sony should not have framed the xperia in aluminium....
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TheGoddess_ said:
I have preordered the white one, but yeah I hope case will fix the issue. I like the black one also to, but it seems to get very greasy and alot of fingerprints all over.
I kind like these cases: http://www.xperiaguide.com/2014/02/25/xperia-z2-style-cover-stand-scr10/scr10-xperia-z2-case/
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Yeah really like those cases.
A delightful discovery that I found out a couple of days ago is that the Xperia Z2 phone & tablet will NOT be using the Anti-shatter film on them :highfive: Thank goodness they got rid of that :victory:
blog here:-
http://www.xperiablog.net/2014/02/25/no-anti-shatter-film-on-xperia-z2-and-xperia-z2-tablet/

Yeah I know, its great, I didnt buy the Z1 because of the shatter film. So that is fantastic.
Publicglutton said:
Yeah really like those cases.
A delightful discovery that I found out a couple of days ago is that the Xperia Z2 phone & tablet will NOT be using the Anti-shatter film on them :highfive: Thank goodness they got rid of that :victory:
blog here:-
http://www.xperiablog.net/2014/02/25/no-anti-shatter-film-on-xperia-z2-and-xperia-z2-tablet/
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The rounded edges are now seamlessly round and not angular like the Z1. This should make it even nicer to hold. They also changed the places with coloring. Now there are no shiny surfaces facing the viewer which is nice. Addition of gestures for muting calls and callin etc. is also very nice.

I remember when the iphone 4 came out all glass front and back. Thought that was the dumbest idea ever for a cellphone. I've always been one to put a case usually speck hard candy on my devices for that drop protection and especially would so with this device being all glass back and front. Never understood the big deal on what "color" device to get since once you have a case on your phone you don't see the "color" of the phone anymore? I guess maybe the plastic injected molding color might still be visible, idk?

deeznuts said:
I remember when the iphone 4 came out all glass front and back. Thought that was the dumbest idea ever for a cellphone. I've always been one to put a case usually speck hard candy on my devices for that drop protection and especially would so with this device being all glass back and front. Never understood the big deal on what "color" device to get since once you have a case on your phone you don't see the "color" of the phone anymore? I guess maybe the plastic injected molding color might still be visible, idk?
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Having had the SGS3 for quite a while now, a couple of days after getting the phone I received a cover for it in the mail and it hasn't come off since. The thing is, with the SGS3, I thought it was required since the polycarbonate would get blasted pretty fast. I think with the couple of days it already got some light scratches. Now with the Z2, I can get a screen protector for both sides and not worry about it. This is by no means a cheap purchase for me and I want to keep it for many years to come but I think the screen/glass protectors will suffice. I never drop my phones and the Z1 has proven to do well in drop tests. If it breaks, I got insurance to cover it. I will opt for the purple one and really want to enjoy it in all of its glory. Are you really buying a device this sexy just to cover it up?
Other option would be to get a little rim bumber protector for it. Definitely more protection and glass off the grass, without sacrificing much of the looks. Some may even prefer it with one on.
Really rugged: http://global.rakuten.com/en/store/hectobylinklum/item/10000528/
Everything else: https://www.google.fi/search?client...4j1.5.0....0...1c.1.36.img..6.0.0.x6ylcQOQ15o

SuperMarioGalaxy said:
Having had the SGS3 for quite a while now, a couple of days after getting the phone I received a cover for it in the mail and it hasn't come off since. The thing is, with the SGS3, I thought it was required since the polycarbonate would get blasted pretty fast. I think with the couple of days it already got some light scratches. Now with the Z2, I can get a screen protector for both sides and not worry about it. This is by no means a cheap purchase for me and I want to keep it for many years to come but I think the screen/glass protectors will suffice. I never drop my phones and the Z1 has proven to do well in drop tests. If it breaks, I got insurance to cover it. I will opt for the purple one and really want to enjoy it in all of its glory. Are you really buying a device this sexy just to cover it up?
Other option would be to get a little rim bumber protector for it. Definitely more protection and glass off the grass, without sacrificing much of the looks. Some may even prefer it with one on.
Really rugged: http://global.rakuten.com/en/store/hectobylinklum/item/10000528/
Everything else: https://www.google.fi/search?client...4j1.5.0....0...1c.1.36.img..6.0.0.x6ylcQOQ15o
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+1
I'm kind of people that carry my phone in my pants pocket, and when I do that with my SGS4, it's already got scratch in the back cover in a few days.3 pr 4 days I didn't know, when I look, it's already there.
and also use transparent cover will still show the sexy part of the phone

Cracked screens on previous Z-series phones

I want to buy the xperia Z3C. it fits all my needs, has an adequate sized screen ,excellent performance, good battery life etc ,etc.
But the previous Sony flagship phones, namely the Z, Z1, Z1C & Z2 have a very serious manufacturing defect - self cracking screens. the glass panes on the front and the back of these phones crack due to overheating (sometimes without overheating). there have been cases where the owners went to bed with their phones on a table and woke up to find that the phone had cracked. the problem seem to lie with the glass and metal construction. due to the waterproof and dustproof construction ,there isn't any proper heat dissipation, and since aluminum and glass react differently to heat, the glass cracks(in some cases even the display below it). Sony continues to deny the defect, usually blaming the user for the cracked glass and the users have to pay for the new screen(~$200-$300)
so back to the Z3 and Z3C, they have the same construction. so I am worried. if i do buy ,then I have to buy the phone unlocked ,which will set me back by $600( I am from India, no contracts here).
So what are your thoughts on this issue, and is there anybody who has faced this issue before?

Ananay Singh said:
I want to buy the xperia Z3C. it fits all my needs, has an adequate sized screen ,excellent performance, good battery life etc ,etc.
But the previous Sony flagship phones, namely the Z, Z1, Z1C & Z2 have a very serious manufacturing defect - self cracking screens. the glass panes on the front and the back of these phones crack due to overheating (sometimes without overheating). there have been cases where the owners went to bed with their phones on a table and woke up to find that the phone had cracked. the problem seem to lie with the glass and metal construction. due to the waterproof and dustproof construction ,there isn't any proper heat dissipation, and since aluminum and glass react differently to heat, the glass cracks(in some cases even the display below it). Sony continues to deny the defect, usually blaming the user for the cracked glass and the users have to pay for the new screen(~$200-$300)
so back to the Z3 and Z3C, they have the same construction. so I am worried. if i do buy ,then I have to buy the phone unlocked ,which will set me back by $600( I am from India, no contracts here).
So what are your thoughts on this issue, and is there anybody who has faced this issue before?
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Coming from the XZ, I know the stories. In my opinion you shouldn't be worried. The chance that a screen cracks without ANY reason is less then 1%, many times something hit people's screen without realizing. In the 1.5 years that I've had my XZ I have dropped my phone (on purpose) many times, without anything happening. People also removed the anti shatter screen, which results into bigger chance that the screen will crack.
I don't blame Sony for giving the fault to the consumer, it's not like Sony doesn't test their products before releasing them. If Sony gave everyone a new phone after they said that it cracked without a reason, guess what everyone would do.... Claim that the screen cracked without a reason just to get a new phone/screen.
(Why do you have to pay 600$ for the phone btw? You can just buy it cheaper at sites like Clove/Handtec and get the same insurances.)

Dsteppa said:
Coming from the XZ, I know the stories. In my opinion you shouldn't be worried. The chance that a screen cracks without ANY reason is less then 1%, many times something hit people's screen without realizing. In the 1.5 years that I've had my XZ I have dropped my phone (on purpose) many times, without anything happening. People also removed the anti shatter screen, which results into bigger chance that the screen will crack.
I don't blame Sony for giving the fault to the consumer, it's not like Sony doesn't test their products before releasing them. If Sony gave everyone a new phone after they said that it cracked without a reason, guess what everyone would do.... Claim that the screen cracked without a reason just to get a new phone/screen.
(Why do you have to pay 600$ for the phone btw? You can just buy it cheaper at sites like Clove/Handtec and get the same insurances.)
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well that's some relief. from what I've heard sony have removed the anti-shatter layer from their new phones. as for paying $600, I don't know whether I'll get warranty on the phone in India, if i buy from handtec or clove

Ananay Singh said:
well that's some relief. from what I've heard sony have removed the anti-shatter layer from their new phones. as for paying $600, I don't know whether I'll get warranty on the phone in India, if i buy from handtec or clove
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You will, but the two year warranty will remain in the UK. In other words, if something goes wrong, you have to send it back to them to take a look at and repair Made sure I checked that, as this is my first online purchase of a mobile phone

matapo said:
You will, but the two year warranty will remain in the UK. In other words, if something goes wrong, you have to send it back to them to take a look at and repair Made sure I checked that, as this is my first online purchase of a mobile phone
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Yeah that's right. It's also my international perchance when it comes to phones, but from what I've understood that if there is something actually wrong with the phone, you'll only have to pay the shipping costs and of course not the repair costs. Unless it was your fault.

matapo said:
You will, but the two year warranty will remain in the UK. In other words, if something goes wrong, you have to send it back to them to take a look at and repair Made sure I checked that, as this is my first online purchase of a mobile phone
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I always buy my Sony phones outside the US, have had warranty covered in US every time I needed to.
Sent from my C5502 using Tapatalk

I just got a crack on my new Z3 Compact front screen without any reason. No drops or impacts.
I have case and screen protectors on the phone.
Ah sony ..... Some things do not change

Bialynia said:
I always buy my Sony phones outside the US, have had warranty covered in US every time I needed to.
Sent from my C5502 using Tapatalk
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That's good to know.

demon_xxi said:
I just got a crack on my new Z3 Compact front screen without any reason. No drops or impacts.
I have case and screen protectors on the phone.
Ah sony ..... Some things do not change
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Do you play games or run apps that are processor intensive? Did you set the phone down on a cool flat surface such as a glass table or kitchen counter after using it? - This was a big issue for Nexus 4 back glass. Cold surface + warm phone = cracked backs

Too bad... I am afraid the beaking glass will break the deal for me. Wanted this Z3c pretty bad

DrPanz said:
Too bad... I am afraid the beaking glass will break the deal for me. Wanted this Z3c pretty bad
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I was really close to pulling the trigger on one from Clove to USA and even called to have them do a pre-check on phone before sending to me so I can be sure to get a good set of speakers, no dead pixels etc. they charge about $ 30 for this service
Now,I am on hold on Z3 C .
IF I can put screen protectors tempered glass front and back and put it in a really
good case-will I be able to use it in an active lifestyle in front pocket for a year or so...and be reasonably certain no broken screen.?

There was no cold and hot involved with my phone. It was maximum in my jacket pocket. Really no abuse or other non standard use.
Also I think tempered glass would not help in this case. The glass would break under it as well.
I am hoping to get it fixed cause I want this phone badly. It is the only one I like now for features/form factor ratio.
I wish they get a root soon too. Would like to see MIUI on this phone.

dropped z3c several times. hasn't cracked.

demon_xxi said:
I just got a crack on my new Z3 Compact front screen without any reason. No drops or impacts.
I have case and screen protectors on the phone.
Ah sony ..... Some things do not change
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Picture please? :good::good:

Yeah, please upload the picture.

My $0.02... I have a Z1C that developed a severe set of cracks. Until reading this thread, I had a suspicion that it "happened on its own" but couldn't really believe it; so I attributed it to some unknown abuse on my part. I'm still skeptical, but I'm confident no outside force hit the screen so I'm tending to believe it was a case of spontaneous cracking (perhaps due to heat?).
It's off to Sony USA for evaluation. I'll be pleasantly surprised and impressed with Sony if they cover it under warranty. One other note: I purchased it from Clove UK, but Sony USA had it in their database and offered no protest.
Whether warrantied or not, I am disappointed by their repair policy. It would be nice to cross-ship a replacement so I am not un-phoned for two weeks, but, alas, no. So, I pulled the trigger on a Z3C (which normally would not be compelling enough for me to upgrade) which should be here Monday. And I'll pass the repaired Z1C on to one of the kids.

I've had the Z1 for about a year. It's fallen a number of times from 4 feet or so on to a ceramic tile floor. I've got a Devilcase aluminum bumper on the phone. The corners of the Devilcase are all dented and chewed up, but there are no cracks in the glass. I just got the Z3 compact, and I'm hoping for as good of luck with it.

less than a week
So I've had my new shiny Z3 less than a week and have a hairline crack all the way across the top right hand corner of the screen and the touch does not work above the crack, no abuse, I don't keep it in a pocket it could be sat on in, it was fine in the morning when I was killing time before work playing games, on the desk next to me all day at work and then when I went to look at it when I finished it has this mystery crack.
I'm sending to Sony under the warranty to see if they will repair this obvious design defect as some of my research on the net suggests they will and will update this thread with the result

Definitely enough reports of this to be concerning....
Sent from my D5803

I too want it badly
Ananay Singh said:
I want to buy the xperia Z3C. it fits all my needs, has an adequate sized screen ,excellent performance, good battery life etc ,etc.
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demon_xxi said:
I just got a crack on my new Z3 Compact front screen without any reason. No drops or impacts.
I have case and screen protectors on the phone.
Ah sony ..... Some things do not change
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I too want this phone and it is available (cheapest) in ebay India for around 38k, but now incidents of self cracked screens are troubling me!

Xperia Z3 D6633 Bend Gate

I got my phone on the 12/26 and on 12/30 I noticed that it's bent rather severely at the power button and going up.. I was able to bend it back mostly but the frame now has a small crease at the power button Not sure how it happened. Must be that the dual sim port weakened the frame. It seems to take less effort than in the Iphone 6 plus videos. Guys, be careful with your phones.
I am going to contact Sony about a replacement or repair since it only the frame that is affected. I'm not holding my breath since it's an international phone and not sold in the States.
Such a shame, I really love the phone.

gedster314 said:
I got my phone on the 12/26 and on 12/30 I noticed that it's bent rather severely at the power button and going up.. I was able to bend it back mostly but the frame now has a small crease at the power button Not sure how it happened. Must be that the dual sim port weakened the frame. It seems to take less effort than in the Iphone 6 plus videos. Guys, be careful with your phones.
I am going to contact Sony about a replacement or repair since it only the frame that is affected. I'm not holding my breath since it's an international phone and not sold in the States.
Such a shame, I really love the phone.
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Do you put the phone in your pants/jeans pockets? I carry it in my pockets a lot (not with jeans), but haven't had any issues. It could be a D6633 thing.

I put it in my back pocket. I usually do remove before sitting. I have been doing the back pocket thing with all my Samsung phones (G2, G3, Note2) and my OnePlusOne without issue. I don't want to make a big deal out it with a Youtube video, just want it fixed and change my habit.

gedster314 said:
I put it in my back pocket. I usually do remove before sitting. I have been doing the back pocket thing with all my Samsung phones (G2, G3, Note2) and my OnePlusOne without issue. I don't want to make a big deal out it with a Youtube video, just want it fixed and change my habit.
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It only takes one time sitting on it to bend... Most of those other phones are plastic, and will actually bend back into their previous state. Where as the metal band around the Z3 is malleable and will still where you bend it(If bent enough)
I don't think there's anything to be fixed, it's just a draw back of making phones so big and thing.
I keep mine in my front jeans pocket all of the time, although I do adjust it or take it out if I feel it's tight.

gedster314 said:
I put it in my back pocket. I usually do remove before sitting. I have been doing the back pocket thing with all my Samsung phones (G2, G3, Note2) and my OnePlusOne without issue. I don't want to make a big deal out it with a Youtube video, just want it fixed and change my habit.
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I was able to bend the phone back and got scary pop as the glass reseated itself. The phone is now perfectly straight against a straight edge. Now the only complaint is the tiny crease at the power button. Hardly noticeable but I can feel it and I know its there. Looks like a bumper case or TPU case are in my future in order to hide the crease.
I will make sure my next phone has a strong mid plate like my Samsungs, OPO and OPPO have.

Just noticed that mine is bent too. Never got it in my pockets. Only in my jacket where there is enough space.
Just put the phone on a real flat surface and the bottom right end lifts slightly higher. Quite disappointed at that point for a phone at such a price, this shouldn't be happening!

I always put my phone on the front right pocket of my jeans and I have never bent any phone regardless of size (max is 5.2 inch) I'd say its more comfortable to put it in the front than in the back pockets. Never have to worry about sitting on it and quick access to it.
I don't like how news site emphasize "bendgate" and trying to make the phone and brand look bad. Every phone can bend depending on where it is placed.
*Of course assuming that you are using a case. I'm using a case for the Xperia Z3 and protects it fine from this bendgate phenomenon.

No bends on my Tmo Z3. I've had mine since late October, and it's an many pants pockets and much sitting.

Still no reply from Sony, it is the Holidays though.

GhostRaiderMX said:
I always put my phone on the front right pocket of my jeans and I have never bent any phone regardless of size (max is 5.2 inch) I'd say its more comfortable to put it in the front than in the back pockets. Never have to worry about sitting on it and quick access to it.
I don't like how news site emphasize "bendgate" and trying to make the phone and brand look bad. Every phone can bend depending on where it is placed.
*Of course assuming that you are using a case. I'm using a case for the Xperia Z3 and protects it fine from this bendgate phenomenon.
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Me too.
And it fall down three times without any case for the phone. And nothing happen, no scratch, damage. Sometimes i put the phone out of the case.
I agree with you, about the news.

I have the 6603 and while on holiday it has bent in exactly the same way as in OPs post, though I keep mine in the front pocket. Pretty disappointed as it was in a case too, have never had another phone bend. Will be contacting my phone provider after the weekend to try get it replaced, as the bluetooth doesn't work either (never did)... Shame about the build quality on these first batches of phones.

GhostRaiderMX said:
*Of course assuming that you are using a case. I'm using a case for the Xperia Z3 and protects it fine from this bendgate phenomenon.
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Kinda off topic but can I ask what case are you using?

gedster314 said:
I got my phone on the 12/26 and on 12/30 I noticed that it's bent rather severely at the power button and going up.. I was able to bend it back mostly but the frame now has a small crease at the power button Not sure how it happened. Must be that the dual sim port weakened the frame. It seems to take less effort than in the Iphone 6 plus videos. Guys, be careful with your phones.
I am going to contact Sony about a replacement or repair since it only the frame that is affected. I'm not holding my breath since it's an international phone and not sold in the States.
Such a shame, I really love the phone.
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You have pictures?

No, I was more concerned with straightening the phone. Next time I bend it, I'll take pics. I'm sure it will bend again.

same problem
PipoyKalbo said:
You have pictures?
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My phone also only 1 month old has bent and blue tooth not working. This phone is not fit for purpose if so many phones are bending. The frame is not strong enough for the size of the phone! will be contaxcting Sony and Kogan for remedy otherwise Dept of Consumer affairs. Plenty of evidence here this is a fault with this phone.

robbo0055 said:
My phone also only 1 month old has bent and blue tooth not working. This phone is not fit for purpose if so many phones are bending. The frame is not strong enough for the size of the phone! will be contaxcting Sony and Kogan for remedy otherwise Dept of Consumer affairs. Plenty of evidence here this is a fault with this phone.
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I have my phone since Ocotber, always rides in my front pocket. No bending so far. It's not the phone, it's the user.

It must be a joke. Can't see how it is possible to bend this phone. Unless you do it on purpose of course.

Its definitely possible, the thinner phones get this becomes a bigger problem as the side "wall" for lack of a better word is important in resisting bending in addition to the internal frame. The front pocket can also create a a significant enough force when walking to bend it people just don't realize this.
Plastic is actually much better than metal for such thin phones as it bounces back to form. This a price to pay when people perceive metal (in this case aluminium which bends easily) as somehow being "premium" over plastics. At least people aren't asking for granite phones lol.

I have the D6603, Today i found it bent and i attempted to bend it back and the metal frame (near the dock connection) just popped out, (Attached an image) Luckily i contacted the retailer and they said they'll replace/refund/repair it

Wow, you are lucky, I would not expect them to that. I have been in situations where I slept on the phone and tight jeans, so far no issues though I was worried.