Database Users

OK. How fragile is the screen, really?

Hello everyone.
I got my HD2 a couple of weeks ago and as usual with new toys, am still taking some extra care with it. I had a Touch HD before that withstood quite a few bumps and two small drops. I saw people carying iPhones in pants pockets, back and front. Given that HD2 screen is significantly larger, how fragile is it, really? I usually carry my phones in jacket pocket, screen towards the body, without any case or sleeve. Do I need to take so much care for it or is it actually more resilient than it seems? Yes, I've seen the threads with broken screens. Anything can break, given enough force.
Any serious feedback is welcomed. Thanks.
Cheers, R

Well I have had mine since it was released in the UK and have had it in my right hand side front pocket in my jeans/trousers etc, sat on floors etc and all sorts and nothing has ever happened to it at all. Its a pretty tough screen I think, as long as when its in you pocket its not at an odd angle, I cant see any problems keeping it in there. I certainly have no problems.

Scratch test
There is a YouTube video of a scratch test of the screen of an HD2, its in foreign but gives a good idea of its screen tolerances (those of a nervous disposition may wish to look away towards the end)
http://www.youtube.com/watch?v=NcEaehKWr2s

Hmm I can only speak for myself and my HD2... but my screen has 2 (really small) scratches..
I think these are from a keychain or maybe a lighter in my pocket. I don't really know where the came from - but not from dropping it.
I would recommend to use a (thin - not that thick vikuti) foil to protect it against scratches.
--> Question: What would you recomment regarding a foil to cover the screen? I bought 1 Vikuti foil and really disliked it - it is sooo thick
Edit: I think the knife in the video would be able to scratch the screen... only a matter of right angle an pressure

I dropped mine on new years eve - drunk and the only thing i noticed the following day was that i had lost the backplate lol
Someone on here very kindly gave me a replacement.
Other than that - no scratches so far

Had mine three weeks, using front trouser pocket though I am very conscious of checking the pocket for keys etc first.
I have a full body invisibleSHIELD skin, and i'm extremely happy with it.
I've knocked it a few times on the edge of tables and chairs, once on the metal hand grip on a bus seat, and theres not a mark on it anywhere.

I have a screen protector that covers the entire screen, and carry the phone in my pants pocket in the leather case that came with the phone (I'm waiting on a holster from eBay).
The screen is in perfect condition, however, I did scuff the corner of the HD2 by dropping it (in its leather case) as I went to put it in my pocket coming out of a movie theatre...dropped onto cement.
: /

I use a screen protector and have a very nice silicone case for it that fits very snug, but I'm just being careful.
I believe that common sense is enough to keep this device from being damaged. As you can see from the linked video above, the screen is very resiliant, but it's not scratchproof. Also, why on earth anyone would put it in the back pocket of their trousers and sit down is totally beyone me, but people have done it (and probably still do), but they end up on here asking how to fix their damaged screen. (My advice to them is to hook up a flex capacitor to their car, drive at 88mph, go back in time to before they broke it and slap themselves round the face and say "STOP BEING SILLY!!!")
It's tough, but not unbreakable. Just treat it with respect, look after it sensibly, and DO NOT PUT IT IN YOUR BACK TROUSER POCKET OR FRONT SHIRT POCKET!!!
As the meerkats say... simples
(I hate those adverts, but I do like Back To The Future )

johncmolyneux said:
FRONT SHIRT POCKET!!!
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Why not...I put it in there all the time?
So it won't fall out or...?

Spike15 said:
Why not...I put it in there all the time?
So it won't fall out or...?
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lol - I've NEVER seen anyone on this forum say that that has happened to them <sarc mark>

johncmolyneux said:
lol - I've NEVER seen anyone on this forum say that that has happened to them <sarc mark>
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Just making sure I wasn't missing something.
Personally I don't bend over when I need to get something on the floor et cetera...I bend my knees...I've heard that bending like that is bad for your back.

Spike15 said:
Just making sure I wasn't missing something.
Personally I don't bend over when I need to get something on the floor et cetera...I bend my knees...I've heard that bending like that is bad for your back.
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Yes, and even moreso if you have a hernia! Good to see that xda is also responsible for good health advice too

I can't wait for mine to arrive next week. I can tell you from experience that the IPHONE has cracked 3 times in pocket when I put too much pressure. Apple does replace them on a regular basis. They allow for what they call a hairline. If it spiders they won't replace it but a hairline is within their tolerance and is common enough for them to replace it without question. That is how I ended up with a new replacement recently. I wasn't using the phone much but my HD battery died on site so I put the time into the IPHONE to use it. I squatted with the IPHONE in backpocket and CRACK. I probably should check my beltline while I am at it..
They replaced it and that worked out anyways as I am going to sell it. Keep my HD and Bold as backup.
The glass looks pretty solid and as many people reported it a good solid piece of hardware.

i keep mine in the case it comes with when i am carrying it around... any pocket really.
i just make sure i dont sit on it! lol
the screen itself is extremely resilient when it is out and in use.
I leave mine lying around all of the time out of the case and it still looks brand new.
I dont use any screen protector.

screen strength
being a kapasitive screen it uses a propper glass cover instead of ****ty plexi glass or resistive glass as most phones use, this naturally gives it a more scratch proof serface but makes it less resilient to actually breaking. like one guy said it all has to do with angle and preshure.. and abit of bad luck when it comes to screen protection i recomend invisiShield. they are nice and thin, VERY clear plastic so it doesnt disturb teh screen quality. and last but not least, the fabric its made of is teh same as teh stuff that they use to cover helicopter rotor blades with, so it comes with a 30 year waranty.

Thanks for all the replies so far. I suspected as much, but it sure is nice to hear other people's experience
Cheers, R

Impunitus said:
Thanks for all the replies so far. I suspected as much, but it sure is nice to hear other people's experience
Cheers, R
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I had the same fear with its screen .. i posted a poll on the screen
see this
http://forum.xda-developers.com/showthread.php?t=618978

Cracked Screen

Hi Guys,
I just wanted to see if anyone else had this problem. I pre-ordered the Atrix and got it Feb 23rd. Since then I have been very happy with the phone. Then yesterday, while at work I pulled out my phone (which has a permanent home in my front, left pocket) and I noticed a crack in the lower, left hand side that starts from about a third of the way up the left side of the phone down to the bottom, beneath the "home" button.
Anyhow, I have no idea how this happened. I have been incredibly careful with the phone. I got the Speck case first, but didn't like how it was too bulky and have been using the BodyGlove TPU case ever since I got the phone.
I feel like there must have been some defect with the glass or something. Perhaps a micro-fracture that got worse in my pocket? Has anyone else had this problem of seemingly spontaneous cracking? It's a single clean crack. I can't find any damage anywhere else on the phone (in case someone else dropped my phone without me knowing). Other than the crack the screen is working perfectly.
Today, I contacted ATT (for 4 hours!) and tried to get some sort of resolution to my problem. I was told that I was SOL and if I want, they'd "help" me out by selling me a non-contract Atrix.
I have been so ticked off since I found the crack that it's all I can think about it. I wouldn't even be so angry if I'd drop it, but this seems like not my fault at all. I bought their case and I kept the phone safe. Am I the only one this has happened to? Do you guys think I should just chalk it up to the phone gods and accept it or should I keep calling Att to complain?

Hard to say, really. I'd try taking it in to a store. calling someone... they can't really SEE the phone first hand... so they're probably just assuming you dropped the phone which caused a "crack".... which would actually usually cause "Cracks". I'm not saying it's a definite... but you MIGHT have better luck taking it to an AT&T store. I mean, insured or not, i'm pretty sure phones usually have a limited warranty for this type of stuff.

Well the digitizer screen and lcd are seperate so it should be a cheap fix. There are places online that will replace the glass for around a $100.

cracked screen
I had my replace called onsite cellular repair and they charged $140 for it.

Sounds like you leaned against something without realizing it. I too keep my phone in front left pocket and have caught myself leaning against tables and the like with my phone. I doubt very much it was a defect.
Sent from WinBorg 4G via Tapatalk

You do realise it's Gorilla Glass, right? i kinda doubt something as simple as leaning against something would do it in.

If you have insurance and can go without a phone for a couple days you could pull your sim card out of your phone and report the phone lost/stolen. You will probably have to pay a fee to the insurance company. Im not sure if that would be cheaper than just having it fixed though.

I preordered one and have been using it and picked up another on eBay with a cracked screen and replaced it. If you are interested in having it repaired I would be willing to do it. I've done iPhone 3G repairs since it came out and 3GS. That was my first Atrix. Had no issues and worked perfectly after

elementaldragon said:
You do realise it's Gorilla Glass, right? i kinda doubt something as simple as leaning against something would do it in.
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Gorilla glass does not equal indestructible, and yes, leaning against something with your body weight can cause damage, especially if you lean close to a corner. Do some research on Gorilla glass.............it takes only 4000g (4kg/9lbs) of pressure to induce radial cracking, and 800N (80kg/175lbs) to induce complete failure. So, you see, it is entirely possible to crack the glass by leaning against something!

CaelanT said:
Gorilla glass does not equal indestructible, and yes, leaning against something with your body weight can cause damage, especially if you lean close to a corner. Do some research on Gorilla glass.............it takes only 4000g (4kg/9lbs) of pressure to induce radial cracking, and 800N (80kg/175lbs) to induce complete failure. So, you see, it is entirely possible to crack the glass by leaning against something!
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Well.... the video's i've seen of tests on gorilla glass seem to show more pressure required even when weakened with sandblasting. I know it's not indestructible, but it's a lot harder to break than standard glass. And even the numbers you mention seem a bit odd. 9lbs to crack, but 175lbs to fail?
Even if all that IS true.... if you, too, are one to keep your phone in your pocket, you should know that typically people who DO make one of their front pockets their phone's permanent home (Which is odd, cause it seems to almost always be the front left pocket), they generally know not to lean with something pressing against the phone. I keep my phone in my front left pocket. And it's not even basically an idea of telling one's self not to lean against it. it's basically done subconsciously. And if that's not enough, when you feel that rather large square gently pressing against your thigh.... you tend to get the idea really quick that you shouldn't be doing what's about to be done.

Dr. HerbLove said:
Hi Guys,
I just wanted to see if anyone else had this problem. I pre-ordered the Atrix and got it Feb 23rd. Since then I have been very happy with the phone. Then yesterday, while at work I pulled out my phone (which has a permanent home in my front, left pocket) and I noticed a crack in the lower, left hand side that starts from about a third of the way up the left side of the phone down to the bottom, beneath the "home" button.
Anyhow, I have no idea how this happened. I have been incredibly careful with the phone. I got the Speck case first, but didn't like how it was too bulky and have been using the BodyGlove TPU case ever since I got the phone.
I feel like there must have been some defect with the glass or something. Perhaps a micro-fracture that got worse in my pocket? Has anyone else had this problem of seemingly spontaneous cracking? It's a single clean crack. I can't find any damage anywhere else on the phone (in case someone else dropped my phone without me knowing). Other than the crack the screen is working perfectly.
Today, I contacted ATT (for 4 hours!) and tried to get some sort of resolution to my problem. I was told that I was SOL and if I want, they'd "help" me out by selling me a non-contract Atrix.
I have been so ticked off since I found the crack that it's all I can think about it. I wouldn't even be so angry if I'd drop it, but this seems like not my fault at all. I bought their case and I kept the phone safe. Am I the only one this has happened to? Do you guys think I should just chalk it up to the phone gods and accept it or should I keep calling Att to complain?
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Click to collapse
Buy cellphone insurance from them, and replace it a week later. Then if that doesnt work, you may want to try this link for new glass.
http://www.globaldirectparts.com/Motorola-ATRIX-4G-MB860-Touch-Screen-p/mot1039620.htm
And then try this manual.
http://www.ifixit.com/Teardown/Motorola-Atrix-4G-Teardown/4964/1

elementaldragon said:
Well.... the video's i've seen of tests on gorilla glass seem to show more pressure required even when weakened with sandblasting. I know it's not indestructible, but it's a lot harder to break than standard glass. And even the numbers you mention seem a bit odd. 9lbs to crack, but 175lbs to fail?
Even if all that IS true.... if you, too, are one to keep your phone in your pocket, you should know that typically people who DO make one of their front pockets their phone's permanent home (Which is odd, cause it seems to almost always be the front left pocket), they generally know not to lean with something pressing against the phone. I keep my phone in my front left pocket. And it's not even basically an idea of telling one's self not to lean against it. it's basically done subconsciously. And if that's not enough, when you feel that rather large square gently pressing against your thigh.... you tend to get the idea really quick that you shouldn't be doing what's about to be done.
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Got the numbers right from Cornings white papers. 9lbs is a lot of pressure on one point, and 175lbs is pressure applied with impact at an angle of 45 degrees. I might add that sandblasting will not put stresses into materials in the same way a scratch or point pressure will. Sandblasting will weaken in a more uniform manner, (and is generally used for stress relief), whereas a scratch is more localized. When you see these manufacturer videos, advertisements, etc., you have to remember they will always make things look the absolute best, so will show what is perceived to be abuse, when in actual fact a scratch or "dent" is much more normal for everyday use. I don't know about you, but I have never accidentally sandblasted my phone, but I have dropped them, scratched them, and applied pressure to them in various ways.
In my work, I lean over and into areas a lot, and that's when I sometimes feel the pressure on the phone against my thigh. I don't like holsters. Had Otterbox for my iPhone, and it dropped more with that than anything because it always got bumped off. If I remember, I remove my phone from my pocket before activities where it can have pressure applied to it.
As for the left front pocket, with men..........that's probably because users are predominantly right handed, and hold their phones with their left hands, using the right hand to swipe, etc. (You might find that women tend to put there phones mostly in their rear right pockets also when using pockets).

Hey Guys,
Thanks for the replies. I guess it could be from the leaning. I don't think I would have ever leaned on it in a way that I would have thought should have caused any damage. If it was due to leaning, I am very disappointed in the quality of that glass. And from the look of the crack I wouldn't have guessed leaning was the culprit, but since no one else has chimed in with spontaneous cracking, I only have myself to blame I guess.
Also, thanks for the tips on how to fix my phone. I did not get the insurance so that's not an option. As for the warranty, that only applies to defects that aren't physical, which is kinda bollocks because they assume there's no such thing as physical defects. I did look into the screen replacement. Sites online charge as much as I paid for the phone which is lame and buying the screen to do myself requires the purchase of 3. Anyone else need a replacement screen or have an extra to sell?

you can get screens on ebay for 60 a piece.

Hey neotekz, thanks for your tip! I went on ebay and found lots of digitizers. Is that the part I need?
To anyone who's done this already, do you have a recommendation of which one to buy? There seems to be lots of different prices. I guess I want to get an official OEM, but almost all of them say OEM. Do you think there's a big difference between them?
Also, do you guys think there's any problem with not fixing it right away? Will it cause other problems? Thanks for your help.

Back panel cracked in my pocket never dropped?

Ive had my nexus 4, for about a 1week. I'm very careful with my phones. Had the iPhone since the 3G-till the 4S switched back and forth beetween android. Having the G1 and the G2 then G2x and the GS3 now I have the nexus 4. Never having problem with a cracked screen on ANY PHONE. After a long shift at work 12hrs at a (Nissan dealership) I take my phone out of my pocket and the back is cracked?!?! Not once did I drop it or bump it in my jacket. So my only conclusion is that the phone is very sensitive and maybe with the slight pressure with crack? Anyone have same problem or info? Currently waiting for Google to send me my replacement. Hopefully I'm under warrnty for the crack. (fingers crossed)
Sent from my Nexus 4 using xda app-developers app

You must have bumped it or bent it. Glass doesn't crack by itself. Otherwise there would be tons of these posts on here.
That being said the back glass does look pretty thin, so a hit in the right (wrong) place could do the damage maybe. I dunno. Mine is caseless and it's still perfect.

AW: Back panel cracked in my pocket never dropped?
Maybe heat and cold diferences Do you have a pic of it ?
Sent from my HTC One X using xda premium

There are a few posts out there with this issue.
One off the top pf my head is:
http://forum.xda-developers.com/showthread.php?t=1999345
Not sure if it was in that thread or another but I saw a user say they had it on their desk, heard small popping/crackle noise, and the back of his N4 spider webbed from the bottom corner, which would support the idea of the temp changes causing it.

Bull****.
Sent from my Nexus 4 using xda premium

Because of its size it seems easy to angle it in a way where it can get flexed. I experience this using my.phone in my pockets often.

Two weeks of your time and $64 + shipping there is what it cost me. Google will not cover damage as a warranty claim and LG won't quote a price to repair. Good luck

Hi
christianrms said:
Two weeks of your time and $64 + shipping there is what it cost me. Google will not cover damage as a warranty claim and LG won't quote a price to repair. Good luck
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These phones can't really be kept in a trouser (pant) pocket without some potential problems. I think the main issue is when you go to sit down, your pocket bends into a right angle, and your phone wants to follow that shape. Being a fairly large phone it can't get find a space in your pocket where it isn't under some forces trying to bend it.
Eventually your phone starts to bend slightly, this at best may just cause the glass back to pull away from the back adhesive, at worse it bends enough to break the glass. It seems a similar issues were the cause of Wi-Fi antennas disconnecting internally on the HTC One X.
These type of devices are not called "pocket phones", they are called "smart phones" and don't respond well when stuffed into a trouser pocket.
Regards
Phil

My nexus 4 cracked as well. Had it inside a warm gym changing room then put it in my coat pocket ,which btw is big enough and located so that it wont bend the phone at all. I then went outside (imin the uk where it is snowing hence cold) then pulled it out and it had got a crack on it. Not happy to say the least, and no its not covered by lg warrenty.

PhilipL said:
These phones can't really be kept in a trouser (pant) pocket without some potential problems. I think the main issue is when you go to sit down, your pocket bends into a right angle, and your phone wants to follow that shape. Being a fairly large phone it can't get find a space in your pocket where it isn't under some forces trying to bend it.
Eventually your phone starts to bend slightly, this at best may just cause the glass back to pull away from the back adhesive, at worse it bends enough to break the glass. It seems a similar issues were the cause of Wi-Fi antennas disconnecting internally on the HTC One X.
These type of devices are not called "pocket phones", they are called "smart phones" and don't respond well when stuffed into a trouser pocket.
Regards
Phil
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That's the reason I wear baggy drawers! Carry a lot of things in them including this fragile glass phone! :good:

Discovered a manufacturing defect in the waterproofing of at least two D6653 phones

Hey,
Just making this post to bring to light a common manufacturing defect I've discovered in at least two Xperia Z3 D6653 phones around the wrist strap hole. Apparently it's not completely sealed, and will leak air and water. As a hacky solution I've taped over the hole with electric tape, and that seals the device. I assume it's present in many more phones if the same problem showed up in mine. Just wanted to get the info out there before people start submerging their new phones.
I've made a video to demonstrate the issue:
(remove the spaces in the link. I'm having to obfuscate because I don't have the requisite post count)
htt
p://ww
w.youtube.co
m/
watch?v=6VpuMfpxCrQ

Wow. I can get the same thing to happen when I press against the lanyard hole vs not. However, before finding out about this, I previously dunked this phone in water with a video playing for about a minute and it continued to work fine. Was it only a matter of time before water would get it and make my phone fail? I'm not sure. But there I can't think of a good reason why the pressure will increase and stay high with the lanyard hole closed vs open and the pressure equalizes. I have the D6616.

lvlonkey said:
Wow. I can get the same thing to happen when I press against the lanyard hole vs not. However, before finding out about this, I previously dunked this phone in water with a video playing for about a minute and it continued to work fine. Was it only a matter of time before water would get it and make my phone fail? I'm not sure. But there I can't think of a good reason why the pressure will increase and stay high with the lanyard hole closed vs open and the pressure equalizes. I have the D6616.
Click to expand...
Click to collapse
I previously used the first phone underwater very briefly (about 30-60 seconds), and it seemed just fine. Though I tried it later for about 5 straight minutes and it started getting very hot in the lower left hand corner and it made a buzzing sound from that same area around the hole. It also wasn't very deep at all, only about 3-4 inches of water.

Fixed the video link for you: http://www.youtube.com/watch?v=6VpuMfpxCrQ
Manufacturing defect. The Z3 is full of it! :/
Attached is mine with an uneven flap.

hanime said:
Fixed the video link for you: http://www.youtube.com/watch?v=6VpuMfpxCrQ
Manufacturing defect. The Z3 is full of it! :/
Attached is mine with an uneven flap.
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My 3rd one had that lol, 4th one so far seems aesthetically good.

abhinav.tella said:
My 3rd one had that lol, 4th one so far seems aesthetically good.
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I'm trying to get another exchange from the ebay seller. Here goes nothing. Sorry for the off-topic.

Mines goes from 1007 to 1116 and straight back down to 1007. Should I be worried?
Sent from my D6603 using XDA Free mobile app

I was the one on your YT vid that suggested using black RTV silicone, in place of electrical tape, to seal up this apparent hole. RTV silicone is rubbery when dry and yet can easily be removed when needed and will not damage the phone. As well, it is black so it will match the phones body to some degree. If needed, get a toothpick and pop out what you filled in. If not, leave it forever and seal up the hole.

That's a good idea but I'm annoyed by the fact that we have to resort to these fixes for something that shouldn't be a problem in the first place.

How are you 100% positive that just because it leaks air, it is not waterproof. I fish a lot and wear breathable wader that do not let water in but it is not air tight since it lets water vapor/air out. Water molecule is relatively large compare to air molecule.

Someone should make a tiny rubber plug, I'd buy one just to ease my paranoid side.
aquaholik (interesting SN to point this out) made a good comment as well, things can be watertight but not necessarily airtight and this could be by design to let the internals breathe

Agree with aquaholik. And the most important part, shouldn't the barometer sensor have access to air? How else can it measure the pressure of air?

lvlonkey said:
That's a good idea but I'm annoyed by the fact that we have to resort to these fixes for something that shouldn't be a problem in the first place.
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Click to collapse
Agreed 100%. But I will take my idea over a piece of tape any day
se1000 said:
Someone should make a tiny rubber plug, I'd buy one just to ease my paranoid side.
Click to expand...
Click to collapse
use my RTV Silicone idea and you will get just that. It will form the area and make an impression and IF you opt to take it out, you would have a "plug" of sorts.

My phone has this behaviour as well. I already had it in water briefly.
This might be a seal/mebrane to account for heavy pressure changes.

Bäcker said:
My phone has this behaviour as well. I already had it in water briefly.
This might be a seal/mebrane to account for heavy pressure changes.
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I'm copying my response to a reddit post I made about the video...
...the first (now non-functional phone) only lasted about 5 minutes in about 3-4 inches of water. When I pulled it out of the water, it was buzzing and really hot in the lower left corner, which is exactly where the lanyard hole is.
This is very strong evidence that water got in through that hole, especially since the rest of the phone is so well sealed. Plus lasting only 5 minutes at that depth is clearly below the rated performance of 1.5 meters for 30 minutes.
When I got the first phone, I tested the waterproofing of the device by putting it in a dish of water for about a minute, and it seemed just fine after coming out. So I assumed it was sealed, but it simply took much longer for water to enter.
Given my experience with the first phone, I'd rather play it safe and just tape over the hole than risk damaging yet another device in conditions that are well within spec.

Yeah, I totally understand where you are coming from. But if there was indeed a membrane/valve to counter dramatic pressure changes, then closing this pathway could lead to new problems.

Bäcker said:
Yeah, I totally understand where you are coming from. But if there was indeed a membrane/valve to counter dramatic pressure changes, then closing this pathway could lead to new problems.
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That's true if it's by design. Which it may still be.
However, I'm going to just run 100% with it plugged and see if anything happens. I really can't afford to lose yet another phone in just a few weeks, and If I do get any negative side effects, I'll be sure to report back.

I'm so paranoid. After reading everywhere complains about the questionable waterproof of the Z3, I decided to give it a ride and check out if it really survives, as I still have the return policy and I was really scared but I put it in water, not to deep, took a little bucket and filled it with about 10-15 cm water and waited for about a minute. As I expected it survived well and I didn't see any abnormalities. Then I dried it up using a microfiber towel and everything works fine. I'll see the next days if I find something strange but everything seems fine. Speakers and microphone work well.

Send your other one through sony repair.
They should cover it as long as the indicators arent red.
They repaired my original Z which displayed water damage, but because the indicators didnt turn, fixed it.
Its clearly a manufacture defect if it is the lanyard hole being open which is causing the problem.

killa78 said:
Send your other one through sony repair.
They should cover it as long as the indicators arent red.
They repaired my original Z which displayed water damage, but because the indicators didnt turn, fixed it.
Its clearly a manufacture defect if it is the lanyard hole being open which is causing the problem.
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they should cover it even if the indicators are red, they market it as a water resistant device.

First cracked back panel

It seems there is no end to the z5 misfortunes. For me, it's like 5 min I decide to order the compact, then I read another piece of bad news. Then I think it can't be that bad and what other choice of compact waterproof phone do I have, then I read another piece of bad news, and so on. Anyway, Verge reports a cracked back panel. Looks just like my z3 compact.
www.theverge.com/2015/10/8/9480135/sony-xperia-z5-broken-glass-back
Sent from my D5803 using XDA Free mobile app

The Z5C doesn't have a glass back, so happy days.

radjad said:
The Z5C doesn't have a glass back, so happy days.
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Yes it does, frosted glass.

Both sides need to have plastic or temped protection cover
㊙Send from somewhere on the earth™ ?

Its normal you hear all this negative stuff because first thing that people do is when they find something negative and see if the problem can be fixed. When the phone is working fine those people dont care to write a topic or comment.

RiTCHiE007 said:
Its normal you hear all this negative stuff because first thing that people do is when they find something negative and see if the problem can be fixed. When the phone is working fine those people dont care to write a topic or comment.
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That's very true but it also doesn't mean that it is not happening often. There were lots of reports with the z3 series. I was hoping that this spontaneous crack issue would be solved
Sent from my D5803 using XDA Free mobile app

Although in this case it is unclear if it was spontaneous or not. He reports that he has an iPhone dock with metal edges on his desk and wonders if the phone might have landed partly on it at a bad angle.
Mind, cracks should still not happen even under such conditions. But it is something different than cracking on its own - this you can at least try to prevent by being careful and/or using a case.
O course, IMO a glass back is still a workbook example of form over function. I much much rather have a "non-premium" plastic back and not having to worry about the back side breaking than the reverse situation.

Psykhe said:
Although in this case it is unclear if it was spontaneous or not. He reports that he has an iPhone dock with metal edges on his desk and wonders if the phone might have landed partly on it at a bad angle.
Mind, cracks should still not happen even under such conditions. But it is something different than cracking on its own - this you can at least try to prevent by being careful and/or using a case.
O course, IMO a glass back is still a workbook example of form over function. I much much rather have a "non-premium" plastic back and not having to worry about the back side breaking than the reverse situation.
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Yea dont know why they like to bash on sony while it could be a user that doesn't know his stuff. We all know them people at the verge are never happy with a phone unless its a iphone.

well, we had bend gate with an iphone and we have glass gate with z5c - its food for haters

RiTCHiE007 said:
Yea dont know why they like to bash on sony while it could be a user that doesn't know his stuff. We all know them people at the verge are never happy with a phone unless its a iphone.
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Or it could be a real issue. It certainly was with the Z3c. I quite often do not agree with the reviews on verge, but automatically disqualifying something because it is posted on that site is a bit too much like fanboyism for me.
Also, someone who is "putting a phone on a table so it accidentally lands at a bad angle on another object" is for me very much not "a user that doesn't know his stuff". Sorry, but a phone which cannot take *that* without getting damaged simply has a design error.
Lets wait an see. It could be an isolated incident or it could be like with its predecessor something relatively common. I for my part will wait till at least Christmas before I but a Z5c. I really want for it to succeed - because if it doesn't we can probably say goodbye to any good android phones sub-5" - but I won't buy it if I have to be afraid it gets damaged each time I do not handle it with kids gloves.

I'm definitely a Sony Xperia fan boy. I love the compacts. I wish they would make compact waterproof phones forever. But even I confess the z3 compact cracked back panel was not just a Crackgate. It was very much real. I really hope it won't be an issue for my soon to order z5 compact.
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tudork said:
I'm definitely a Sony Xperia fan boy. I love the compacts. I wish they would make compact waterproof phones forever. But even I confess the z3 compact cracked back panel was not just a Crackgate. It was very much real. I really hope it won't be an issue for my soon to order z5 compact.
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new one still seem waterproof
https://www.youtube.com/watch?v=0X2jSk_5uKY
https://www.youtube.com/watch?v=yEpNfOZ_vx4
And i got my z5c today to replace my z3c and i love it! The fingerprint scanner is such a win!

Well I just absolutely annihilated the backing on my two week old z5c.
Carrying boxes, slipped from thigh height onto cement and now looks like a bomb site.
Spiderweb cracks across half the back, glass splinters coming out everywhere.
I know concrete = bad but at least my RAZR m I'm writing from survived that for over a year, including concrete drops, before I put a case on it.
But Christ that back glass is anything but tough.
For the love of god either have insurance or put a case on it. This phone is slippery in any circumstance and one hard surface will ruin your day.
Hoping Sony will be helpful with repairs when I call tomorrow.
Love my phone, hate that they made it this fragile

_Aj_ said:
Well I just absolutely annihilated the backing on my two week old z5c.
Carrying boxes, slipped from thigh height onto cement and now looks like a bomb site.
Spiderweb cracks across half the back, glass splinters coming out everywhere.
I know concrete = bad but at least my RAZR m I'm writing from survived that for over a year, including concrete drops, before I put a case on it.
But Christ that back glass is anything but tough.
For the love of god either have insurance or put a case on it. This phone is slippery in any circumstance and one hard surface will ruin your day.
Hoping Sony will be helpful with repairs when I call tomorrow.
Love my phone, hate that they made it this fragile
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be happy its just the back tho because the back is easy to replace.

My z5c back just broke.
Took it in my hand. Did nothing.
Heard a click and there it was.

The upside of glass its alot more scratch resistance from plastic even from aluminium
the down side is more sensitive to high heat\cold changes and hits can stutter it more easily
i'vgot silicon case

Well, my Z5C back glass is now a spiderweb of shattered lines. Questions:
1. Where exactly can I get my hands on the original Sony back cover? Even though I am willing to pay Sony in the US to have it replaced, they are telling me they don't have availability to perform out-of-warranty work. They'll call me when they have availability. (Huh?!?)
2. Is the glass back itself part of the waterproofing membrane? When I watched the tear down video of the Z5C, it appears that there is a plastic membrane on the inside surface of the glass back. My basic inquiry is if the shattered back glass in itself renders the phone non-waterproof, or if it is still waterproof?
Thanks!

StHalcyon said:
Well, my Z5C back glass is now a spiderweb of shattered lines. Questions:
1. Where exactly can I get my hands on the original Sony back cover? Even though I am willing to pay Sony in the US to have it replaced, they are telling me they don't have availability to perform out-of-warranty work. They'll call me when they have availability. (Huh?!?)
2. Is the glass back itself part of the waterproofing membrane? When I watched the tear down video of the Z5C, it appears that there is a plastic membrane on the inside surface of the glass back. My basic inquiry is if the shattered back glass in itself renders the phone non-waterproof, or if it is still waterproof?
Thanks!
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1. Try Ebay. In europe they are around 10€, much cheaper if you order them from china, however i don't think they are all original. Look for the SONY logo in the middle of the glas.
2. I would say yes. The membrane you saw is probably the adhesive of the back panel https://www.ifixit.com/Store/Parts/Sony-Xperia-Z5-Compact-Back-Cover-Adhesive/IF312-102 if the glas is broken inside the adhesive it should be no more waterproof.
However you can test it by yourself:
http://forum.xda-developers.com/z5-compact/general/water-resistant-waterproofing-testing-t3463969

Gewiz said:
1. Try Ebay. In europe they are around 10€, much cheaper if you order them from china, however i don't think they are all original. Look for the SONY logo in the middle of the glas.
2. I would say yes. The membrane you saw is probably the adhesive of the back panel https://www.ifixit.com/Store/Parts/Sony-Xperia-Z5-Compact-Back-Cover-Adhesive/IF312-102 if the glas is broken inside the adhesive it should be no more waterproof.
However you can test it by yourself:
http://forum.xda-developers.com/z5-compact/general/water-resistant-waterproofing-testing-t3463969
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Thanks, but I am afraid to order from eBay, because based on seller reviews, there were many people complaining that they either did not get the item after purchase, or the NFC won't work. Many of the sellers blur/censor out the Sony mark. Not quite sure why, but it makes me think that these are not original items.

StHalcyon said:
Thanks, but I am afraid to order from eBay, because based on seller reviews, there were many people complaining that they either did not get the item after purchase, or the NFC won't work. Many of the sellers blur/censor out the Sony mark. Not quite sure why, but it makes me think that these are not original items.
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Never had problems on ebay, sometimes on aliexpress. But till now, everytime when the order didn't arrive, i got a full refund without any problem. So i think it worth a try.
Of course when a seller blur out the logo its normally a bad sign and i would look for another dealer.