Nexus 4: How's that glass back holding up? - Nexus 4 Q&A, Help & Troubleshooting

For people who have the Nexus 4, I'm wondering how that glass back is holding up?
The review unit at The Verge already has a small crack, from when it was accidentally knocked off of a table. And Android Central, in their review, said they were already seeing hairlines scratches on the back. I was also in a T-Mobile store today looking at their demo unit, which had a few hairline scratches on the back (even though they just got the phone today).
The glass back is one part of the build of the phone that I a bit worried about in the long run (after all, it didn't work out so well on the iPhone 4).
Thanks for any comments.

This should be in Q&A thread.

Apparently one of the people on this forum that got the device early, dropped it and the back broke

omigosh, maybe I'll just wait for the next Nexus.

Ouch.... I ordered screen protector for front and back, and a soft case but they won't come until later this month.
I guess I will have to stick with my old g2 for a while?

Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.

dyslexicpenguin said:
Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.
Click to expand...
Click to collapse
Shattered glass in your hands is bad either way

jacklebott said:
Shattered glass in your hands is bad either way
Click to expand...
Click to collapse
if it breaks just get a case or skin for it lol

I'm curious how well it'd hold up with a Zagg Invisi-Shield on it...if it would still crack simply from shock or not. Either way, i'll still get a bumper case for the phone simply out of paranoia, lol. I drop my phones like crazy. It's amazing how crazy I am over gadgets and protecting them, yet they still seem to slip from my desk/car/hand
I think i'm going to give this phone 2 months before I invest any money into it. I'd rather play it smart and wait than to be "cool" because I was the first to get one (which honestly, nobody really gives a **** about, lol). I had friends who were all "hey, hey look. I got the new 'insertnewphonehere'. I'm one of the first people to get one" and everyone else was like "......um, ok. You want a prize or something?" lol

dyslexicpenguin said:
Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.
Click to expand...
Click to collapse
Yes, every single smartphone does have a glass screen, which is why there would be no point asking this question about any particular phone. It's a necessity and it's not a reason one is going to choose one phone over another.
But there's no reason the back of the Nexus 4 has to be glass, so it is relevant to consider how durable it's going to be when comparing it to other phones. Why effectively double a risk (of a glass part breaking), if it's not necessary?
It's also possible that the back of the Nexus 4 is not as durable as the typical screen. It is interesting that all of the stories of breaking and scratches, so far, are on the back phone.

thing is ..its simple... google heard all of last year how samsung screwed up the build quality of nexus with plastic..so they thought what material while cheap can provide a lil if not lot more premium feel...(the 4s pops into their head)..lg presents a similar phone..and voila nexus 4 is made.. im not saying its bad quality..to be honest its the best quality phone im gonna buy...

dyslexicpenguin said:
Why is everyone so worried about the BACK glass breaking? If I dropped the phone I'd be a whole lot more concerned over the front SCREEN breaking. The glass on the back cracking would be annoying, but it won't hurt the function of the phone. The front breaking obviously would, and every single smartphone has a glass screen.
Click to expand...
Click to collapse
Holy, Deja Vu. I swear I saw this post somewhere before. Maybe I was dreaming of you...
Anyways. Screen protectors won't hold the phone together from a drop. A case will. I'm getting a bumper.

Personally I love the glass back. I will not drop this phone and I will be using a case like I do with any expensive smart phone..
Sure, drop it onto a stone, cement or tile floor chances are it will crack. Many phones would.
Sent from my Nexus 7 using xda app-developers app

Fuq plastic
Sent from my SGH-T999 using xda app-developers app

I'm gonna leave the orgional plastic on it until the BSE total body protector and my case from china comes in.

Bumper on it. Sides protected, weak points of the glass that is. Done

Why care about the glass breaking at all? There will surely be OEM back plates available for sale on eBay (just as there are for the iPhones) and seeing how easy the Nexus 4 is to take apart, you could just replace it yourself for $20-$30!
Although the Nexus 4 back plate may be a little more expensive as it actually has components on it...

cb474 said:
Yes, every single smartphone does have a glass screen, which is why there would be no point asking this question about any particular phone. It's a necessity and it's not a reason one is going to choose one phone over another.
But there's no reason the back of the Nexus 4 has to be glass, so it is relevant to consider how durable it's going to be when comparing it to other phones. Why effectively double a risk (of a glass part breaking), if it's not necessary?
It's also possible that the back of the Nexus 4 is not as durable as the typical screen. It is interesting that all of the stories of breaking and scratches, so far, are on the back phone.
Click to expand...
Click to collapse
The back and front are both Gorilla Glass 2. if you are THAT worried about it, get ghost armor or something or a otterbox case.

jacklebott said:
Shattered glass in your hands is bad either way
Click to expand...
Click to collapse
I have not heard of anyone that had a shattered glass back on a Nexus 4. Cracked and scratched is a far cry from shattered.

ferozfero said:
thing is ..its simple... google heard all of last year how samsung screwed up the build quality of nexus with plastic..so they thought what material while cheap can provide a lil if not lot more premium feel...(the 4s pops into their head)..lg presents a similar phone..and voila nexus 4 is made.. im not saying its bad quality..to be honest its the best quality phone im gonna buy...
Click to expand...
Click to collapse
Yeah, I imagine something like this was the logic. And it is a nice phone. Defintely a step up in at least perceived build quality. But there are certainly a lot of other ways to get there. The rubbery matte material on the side of the phone has a nice feel to it. If the back had been made from that material, I think it would have had an equally premium feel and seemed a lot more durable. It's also a little sad to think that the best idea Google had was to copy the iPhone.
*
Richieboy67 said:
Personally I love the glass back. I will not drop this phone...
Click to expand...
Click to collapse
Good luck with that.
*
donec said:
I have not heard of anyone that had a shattered glass back on a Nexus 4. Cracked and scratched is a far cry from shattered.
Click to expand...
Click to collapse
Cracked and scratched on day 1 (even with review units) is not a good beginning. I suspect it's only a matter of time until we start seeing the image of shattered backs posted online. I hope I turn out to be wrong.
*
stratax said:
The back and front are both Gorilla Glass 2. if you are THAT worried about it, get ghost armor or something or a otterbox case.
Click to expand...
Click to collapse
The back of the iPhone 4 is Gorilla Glass too. It didn't stop backs from shattering. Anyway, the point is that there is no reason to take the extra risk of having not just the screen as a fragile component, but also the back. It just doubles the odds of shattering something for no good reason. Sooner or later most people drop their phones. The job of a good designer is to mitigate (not enhance) the possible downsides of this.
*
By the way, I like this phone. I may still get one. I'm just not excited about having to treat something I carry with me everywhere, like a delicate piece of equipment. I'm not clumsy. I've only dropped my Nexus One a couple times in two years. But things like that happen when you're least expecting it and coming up with a shattered back, rather than a nick or dent is going to be really annoying. (And I hate cases and all that crap. I carry my phone in my pocket. I don't need to make a device designed to be as thin and pocketable as possible, thicker and more cumbersome.)

Related

Word to the wise(scratch subject)

Well..like everything else I own...it was bound to get some imperfection within a short amount of time in possession. But lemme make myself clearer...I dropped my phone on the pavement and therefore I now have a scratched screen. While we all know metal can't scratch glass..pavement and diamond rings apparently still apply. But this isn't to simply warn all of you of the obvious fact that screen protectors are very handy on any device, but its to inform that no method found on he internet will cure scratches on the glass. From toothpaste to Brasso(which makes it worse actually). Nothing works..and therefore you are doomed to the scratches! Not sure what half he people on the internet are raving about on half the remedies for scratches in glass, but that's all it is, is hype. So learn from me either live with the scratches, buy protectors while you can...or end up forking over the money for a new screen eventually.
Bummer...not even sure if a screen protector would have survived concrete. But a good case would have...
Metal can't scratch glass? Is this something new for 2010.
indiearmy said:
Metal can't scratch glass? Is this something new for 2010.
Click to expand...
Click to collapse
Sorry lol..Was typing it on my phone while watching Reno 911...I meant to say "metal can't scratch gorilla glass as easily".
Otherwise...I guess I'll try and wait out the arrival of HTC bravo or Supersonic...if either come to the US with a sim card carrier, and just give this nexus one to my GF. She claims I'm just being paranoid over something small so I guess she won't mind taking over ownership should a better phone come out.
fykick said:
Sorry lol..Was typing it on my phone while watching Reno 911...I meant to say "metal can't scratch gorilla glass as easily".
Otherwise...I guess I'll try and wait out the arrival of HTC bravo or Supersonic...if either come to the US with a sim card carrier, and just give this nexus one to my GF. She claims I'm just being paranoid over something small so I guess she won't mind taking over ownership should a better phone come out.
Click to expand...
Click to collapse
Your completely giving up on the phone because a simple scratch on the screen, and instead you will wait for the Bravo a phone uglier than the concept model? This scratch must be very, very, bothersome.
I do get heavily irritated over small things such as this, but I would never buy an entire new phone over it. If its noticeable when the phone is on, then maybe yea..
fykick said:
Well..like everything else I own...it was bound to get some imperfection within a short amount of time in possession. But lemme make myself clearer...I dropped my phone on the pavement and therefore I now have a scratched screen. While we all know metal can't scratch glass..pavement and diamond rings apparently still apply. But this isn't to simply warn all of you of the obvious fact that screen protectors are very handy on any device, but its to inform that no method found on he internet will cure scratches on the glass. From toothpaste to Brasso(which makes it worse actually). Nothing works..and therefore you are doomed to the scratches! Not sure what half he people on the internet are raving about on half the remedies for scratches in glass, but that's all it is, is hype. So learn from me either live with the scratches, buy protectors while you can...or end up forking over the money for a new screen eventually.
Click to expand...
Click to collapse
Have you priced out a new screen, by any chance?
All I keep reading is currently a repair for things like screens run 250 from HTC and maybe 75 to 150 from some place in Texas.
As for giving up on the nexus, I didn't mean give up on the nexus...just give it away when they come out with something newer should the specs not be lacking in the hardware section. The all black of the bravo, or even red/black of the supersonic are more my style anyways. But if their specs are worse, ill stick with the nexus.
Luckily I keep the stock case on...
because it seems I forget it is in my lap and I get out of the car, and so far I've dropped it about 5 times on the pavement and it is still beautiful!
Haha..you're totally right the stock case was doing me a great justice but I had gotten out of the car texting and sat my case down in the passenger seat and on the way back and at the edge of the pavement and grass it fell out of my hand lol ... and skipped around a a bit and resulted in one scratch/etch you can see while the phone is on and about 3 more while its off. Even the edges of whatever material the phone is made of has an etch in it. All these are very small seperately but all together are very distracting. I hope eventually I can get the screen repaired for under a hundred. Then I'd buy a protector and be happy with my nexus. But right now the prices to repair them are more than I originally paid for the phone. An I'd rather not pay more than a hundred for screen repair.
galaxys said:
Bummer...not even sure if a screen protector would have survived concrete. But a good case would have...
Click to expand...
Click to collapse
The right screen protector, such as the invisibleSHIELD or Clear Protector, would have prevented this.. I only say this cuz of personal experience..
Ssantos6981 said:
because it seems I forget it is in my lap and I get out of the car, and so far I've dropped it about 5 times on the pavement and it is still beautiful!
Click to expand...
Click to collapse
Christ... are you kidding?!
Mine goes in the passenger seat with a seatbelt firmly on and airbags fully deployed.
The wife gets shoved in the glove box
Some watch repairers have buffing machines to take scratches out of glass, you could try to find one of them.
I didn't even put the battery in my Nexus One until after I had put an Invisibleshield on it.
i highly recommend investing in a full phone protector.. i paid $35 and they wrapped my phone entirely in plastic screen protector material. Lifetime warranty on the stuff too.
If it ever gets scratched just bring it back and they replace it free.

Samsung PLASTIC design of Nexus S

This thread is for all the people who cry about the plastic on the new Nexus S phone.
First of all, my sister has a Galaxy S phone i9000 to be precise, and it's been a pain to watch her drop the phone again and again... slippery fingers I guess.. lol The phone has a few scratches but that's all.
I don't even wanna know what would happen to my N1 if I did that to it. Every picture I saw of the N1 dropped was either a broken screen or the housing was damaged to a point it had to be replaced. Because of ONE drop!! I'm thankfull I've never dropped it since I have it on launch day.
So please tell me what's a better solution the Samsung plastic that actualy protects your phone or an aluminium case that will get all banged up?
I vote for the plastic. It sucks because it's glossy, if google fixes this and gives us a matt + some gloss accents would really look cool.
All the drops of my Nexus, and no signs yet. Hope that it stays this way.
Useless thread, if you ask me. Zero basis for any actual comparison.
Jack_R1 said:
All the drops of my Nexus, and no signs yet. Hope that it stays this way.
Useless thread, if you ask me. Zero basis for any actual comparison.
Click to expand...
Click to collapse
I have both... Give me (enough) money and I will do a drop test.
I dropped mine (from chest height, onto tarmac) on it's top left corner. Just has a small stratch there.
I've dropped my Nexus from chest height onto a stone floor, one 2-3 occasions now. Clearly I'm lucky, but there's no sign of external damage.
My N1 fell when I was hanging my mothers curtain, about 2 meters high....not a scratch. Dropped it more than once and that baby just refuses to die. BEST PHONE EVER.
This could have easily been discussed in the many other threads about plastic Galaxy's.
The only thing that should be dropped is this thread.
joshlusignan said:
This could have easily been discussed in the many other threads about plastic Galaxy's.
The only thing that should be dropped is this thread.
Click to expand...
Click to collapse
So why post in it? Sorry that would make too much sense to not post in a thread you dont approve of.
OP clearly you haven't seen this video.
Dropped mine plenty of times. Not a scratch.
Sent from my Nexus One using XDA App
I was walking with too many things in my hand and the N1 decided to slip out mid stride and bounce across the pavement...2 small scratches top left corner...
do not feed teh trolls
the point is, the aluminum case has much less "give" then plastic... so our screens wont shatter as easy
The Nexus S is going to be great... We shouldn't get discourage by some shiny plastic... a phone case can easy fix that.
leyvatron said:
The Nexus S is going to be great... We shouldn't get discourage by some shiny plastic... a phone case can easy fix that.
Click to expand...
Click to collapse
most of us dont use phone cases is the point... it adds bulk to what most of us consider a "perfect sized" phone...
Fail thread , is FAIL
Galaxy S design & materials are awesome, That "plastic" you mean , make this device better than others for weight and elegance
I've dropped my n1 many times...running, getting out of car, drunkenness...still looks brand spanking new
Sent from my Nexus One using XDA App
Yea I've dropped mine several times and I only have 1 tiny scratch on the back battery cover. The rest of the phone looks brand new. I'm using it completely naked after watching the screen torture tests.
I love it. The matte finish really helps protect the phone. We had several Samsung Blackjacks with the same matte finish and when we sold them YEARS later they still looked brand new out of the box.
looks like all the people posted here were lucky in their drop "tests"
but we have people posing on forums:
- that they just sat down with N1 in pocket and it cracked the screen.
- first drop totaly warped the body
- screen cracks from first drops etc.
Again I say I hope I don't drop it once, even though I have the Otterbox commuter series case that feels quite strong.
But I still belive that even though aluminium bodies do have more strenght, they have a higher chance to break something inside the phone due to full shock the phone recieves from the drop, unlike plastic that bends and crumbles on hit and absorbs much of the force from falling.
Aluminium seem it's harder to replace, specialy the unibody designs that HTC does. It's harder to make, harder to service, etc... by that probably the service costs go up to.
Plastic bodies and a snap to take a apart, make and replace.
what do you all think about this? Am I wrong?
leyvatron said:
The Nexus S is going to be great... We shouldn't get discourage by some shiny plastic... a phone case can easy fix that.
Click to expand...
Click to collapse
That's what Jobs said...

[Q] Question About Fascinate Screen

Hi there, Fascinate people!
I have a Captivate on AT&T (a.k.a. the my-signal-runs-away-from-buildings carrier). One of my absolute favorite features of my phone--a feature I had believed was common to all Galaxy S models--is the seemingly indestructible Gorilla Glass screen. I've carried this phone naked in my pocket for months now and the screen is still perfect!
A friend of mine liked my Captivate so much that she purchased a Fascinate as her very first smartphone. She put a screen protector and a case on it (two safety mechanisms I've blatantly rejected in favor of the uberslim Captivate), but not two days after purchasing the phone, she had scratch marks in the glass, below the screen protector in the soft button area. Granted, she has probably been carrying the device in her purse, but nonetheless I was blown away by this! I inspected it further today, and it actually looks like the scratching may be below the surface of the glass.
So my question is this: wtf? Is the Fascinate screen wimpier than the rest of the Galaxy S line? Is it possible that dust entered the phone and scratched the surface below the glass surface? Is this the sort of thing she might get an exchange for? Has anybody else experienced this, especially so quickly after purchasing?
Thanks for all of your help!
Ask the someone who knows... Ask samsung... I have no idea.
This just sounds like you are blaming us for your friend's woes. I feel like giving you the benefit of the doubt for now.
Anyways, ask them or VZW.
I haven't had any issues that you mention.
I've dropped my phone and had it unprotected since I bought it and it still looks brand new. No idea what's up with your friends phone.
Sent from my SCH-I500 using XDA App
The fascinate does have gorilla glass. It holds up to a lot of abuse: you can't scratch out with keys, etc.
I can't speak to scratches below the screen, never seen anything like that.
Gorilla glass can be scratched (especially by any form of sand, which is more common than you might expect), and it can shatter. This is discussed in the accessories thread.
You also have a few options if you want to keep your phone thin. Look into steinheil, real look etc.screen protectors, also discussed in accessories.
Sorry to hear about your friend's screen. Tender care and a soft clean pocket will get you pretty far, but the back cover especially will scratch up on you no matter how careful you are. Fortunately the back is cheap to replace.
Swyped w/ XDA App. When in doubt, mumble.
RacerXFD said:
This just sounds like you are blaming us for your friend's woes. I feel like giving you the benefit of the doubt for now.
Click to expand...
Click to collapse
I'm not sure how that would sound like blame, but I was really just asking if anybody had any similar experiences
mikey6p said:
I've dropped my phone and had it unprotected since I bought it and it still looks brand new. No idea what's up with your friends phone.
Click to expand...
Click to collapse
Likewise - that's what made me question it.
soba49 said:
The fascinate does have gorilla glass. It holds up to a lot of abuse: you can't scratch out with keys, etc.
I can't speak to scratches below the screen, never seen anything like that.
Gorilla glass can be scratched (especially by any form of sand, which is more common than you might expect), and it can shatter. This is discussed in the accessories thread.
You also have a few options if you want to keep your phone thin. Look into steinheil, real look etc.screen protectors, also discussed in accessories.
Sorry to hear about your friend's screen. Tender care and a soft clean pocket will get you pretty far, but the back cover especially will scratch up on you no matter how careful you are. Fortunately the back is cheap to replace.
Swyped w/ XDA App. When in doubt, mumble.
Click to expand...
Click to collapse
Right! This was the video demonstration I'd seen, so I was very confused! Sand makes perfect sense! She was near a beach for a few days immediately after getting the phone. Thanks!!
wphilly said:
I'm not sure how that would sound like blame, but I was really just asking if anybody had any similar experiences
Likewise - that's what made me question it.
Right! This was the video demonstration I'd seen, so I was very confused! Sand makes perfect sense! She was near a beach for a few days immediately after getting the phone. Thanks!!
Click to expand...
Click to collapse
Jewelry is a common scratcher too.
I have a screen protector on my phone, just in case... its an invisible shield, so it covers the whole screen. I passed on the VZW ones because I figured it just covered only the screen, but the invisible shields do have an orange peel kinda look to them.
I have been carrying my fascinate since launch unprotected in my pocket, and my screen is still flawless! I just bought a protector from a local uscc store for the mesmerize that covers the whole screen yesterday! 3 in a pack for $14.95, they fit well (except for maybe 16th of an in. at the edges) and they cover the whole screen!
2 small scratches and 1 small scuff mark on my screen and i have been VERY careful with this phone. not that impressed with the glass. took me weeks to scratch the screen on my TP carrying it the same way i carry the SF. i need to pick up a protector just to prevent any more marks.

Is there an issue with the Nexus 4 back?

I ordered a Nexus 4 today from the Play Store now that its finally back in stock. My 3GS died back at the end of December and I couldn't get the N4, so I picked up an S3 (ATT version) for $0 from Bell.
So my intention is to sell my S3 when my Nexus 4 arrives and I'll pretty much end up breaking even.
Anyways, shortly after buying it I started reading about a bunch of problems with the glass on the back cracking. Now I am somewhat worried. I read through a long thread where people shared their horror stories of the back cracking when falling 1-2 feet. Some people even described the back mysteriously cracking, potentially from sudden changes in temperature.
At the same time I also read posts where people said they've dropped the phone from 3-4 feet several times and the phone is still in perfect condition.
So is there actually a defect with the Nexus 4, or are people just over-exaggerating?
I don't really have any issues with the S3, I just thought that it would be a good idea to switch to the Nexus 4, seeing as I can sell my S3 for more than the N4 costs, but if there is actually a serious problem with the N4, then I will cancel my order and stick with the S3.
No problem here. Have been using it from the last ~30 days with no protection. Obviously it will shatter if you drop it.
I've had mine since launch and no glass cracking.
I usually take the glass spontaneously cracking with a grain of salt, there are so many variables to take into account just come to a conclusion on its own.
Use a case and there won't be.
ive dropped a few times from my lap with a tpu case on no damage yet. Once launched off my lap pretty fast into a a thick metal table pole with no damage (Was scared though). Next from my lap getting up onto wood flooring.
I probably wouldn't risk using this phone without a case though.
I was thinking about getting the Rearth Ringke Slim. It's a really clean, slim looking case. I know it probably won't do a whole lot in absorbing shock, but it will at least prevent the back from getting all scratched
I've only ever dropped my phone once (my arm got caught on my headphones while running and my iPhone 3GS flew 10 feet onto the pavement). I'm very careful with my phone, I'm just making sure that the phone doesn't self destruct, or shatter upon the smallest impact.
The word issue implies a flaw, which it is not. But it's made of glass so get a case or you'll be sorry because all glass can crask for any number of obvious reasons. It's a ridiculous pipe dream to imagine that we have the technology to make glass that won't ever crack from a three-foot fall. It just doesn't exist. We do however have the most durable glass that's ever existed or our phones wouldn't be nearly as cool. There's a reason Apple went to an aluminum back on the iPhone 5, though. LG probably should have done the same but they decided to risk it to make it look a little cooler than the average black brick.
Sent from my Nexus 7 using xda app-developers app
Unfortunately I'm one of the people with a cracked back. It was in my pocket when it happened too. I wouldn't say it's a flaw, just damned unlucky. I would recommend buying a case, although it's a shame to cover the beautiful design of the phone.
The Ringke slim case is alright but I'd suggest looking into a Nillkin case. One of my buddy's has a Nillkin case with a textured back and it's awesome. Just a thought.
Sent from my Nexus 4 using xda premium
Glass shatters when dropped, thats nothing new. Front glass or rear glass, both will shatter if dropped on a hard surface(depending on the point of impact and all that of course.. ).
However, you want to be careful with the back glass, it is not Gorilla glass(not scratch resistent), and will scratch easily without you even knowing how and when it happened.
Yes there is a problem, it is beautiful and makes every other phone look boring
Other than that it is glass, what do you expect to happen when dropped/scratched? If there was a real problem there would be a lot more people coming here and post about it...
Peter1856 said:
Yes there is a problem, it is beautiful and makes every other phone look boring
Other than that it is glass, what do you expect to happen when dropped/scratched? If there was a real problem there would be a lot more people coming here and post about it...
Click to expand...
Click to collapse
I've seen a fair number of posts concerning the backs cracking. Also keep in mind XDA is generally used by the die hards. The vast majority of Nexus 4 users (and I wish I knew approximately how many there were) wouldn't come to XDA to discuss their issues with the device. At first I thought all those tech websites glorified the back glass cracking on the device - now I'm fairly sure they didn't.
Sent from my Nexus 4 using xda premium

S6 Edge Screen Cracked. Not even a 6 inch drop.

So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
I come back and pick it up and I see a crack. I think its a hair or something. But it was a crack!!! It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
I have no words. You may see it here: http://imgur.com/a/7xi4C
Luckily the crack in invisible when screen is on but omg wtf. Gorilla Glass my ass. I am selling it off on eBay or whatever when they replace it. Which I hope they will. For free. I am so not paying. I dont even care if I sell at a loss.
Literally fed up with this phone.
Wow, that's sux
How in the world the drop tests are fairly good from waist and head level high, but unbelievable bad at real life accident.
Sent from my SM-G925T using XDA Premium HD app
It's glas....it cracks.!?! " I am not paying"..."I am fed up"...better don't drop it lol)
Sent from my SM-G925F using XDA Free mobile app
Pretty unfortunate seeing as the screen has been tested over and over again in videos of dropping it. That's what insurance is for, though. I imagine it won't be cheap to repair!
A shame that it cracked from such a low drop, but this much isn't Samsung's fault:
So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
Click to expand...
Click to collapse
There are safer places to put an expensive electronic device while rearranging furniture.
I don't think it's about whose fault this is, accident happens, sometimes people aren't careful enough, sometimes **** just happened.
On the drop tests, it's rated pretty good, which should reflect on real life in theory. But again, another factor also matters, angle of drops, whether the screen itself has a drop before or not, or maybe a dud, we don't know.
It's just under normal circumstances, it shouldn't crack at 6 inched drop, period, especially for gorilla glass 4, that supposedly to be as strong as superman, except the only weakness is to its kryptonite, its own clear view case from Samsung... Cough cough
Sent from my SM-G925T using XDA Premium HD app
@xDeepS said:
So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
I come back and pick it up and I see a crack. I think its a hair or something. But it was a crack!!! It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
I have no words. You may see it here: http://imgur.com/a/7xi4C
Luckily the crack in invisible when screen is on but omg wtf. Gorilla Glass my ass. I am selling it off on eBay or whatever when they replace it. Which I hope they will. For free. I am so not paying. I dont even care if I sell at a loss.
Literally fed up with this phone.
Click to expand...
Click to collapse
Your phone fell on a tile floor and you're expecting to get it replaced for free? good luck with that
Samsung never claimed it cracked or break resistant!
@xDeepS said:
It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
Click to expand...
Click to collapse
First of all, if you're referring to the Spigen Ultra Hybrid case, it frankly probably helped it break. There's too much play in the case, so the device itself already moves around and some drops would result in somewhat of a secondary impact. That's why I can't wait to get rid of mine. The Neo Hybrid/CC is a better bet if you don't mind the design.
Secondly, there's no such thing as a "mini drop with no impact" when you're talking about a device weighing nearly half a pound (with case) encased in glass hitting one of the hardest surfaces (marble) it could possibly fall on. Not to mention I doubt it was only 6 inches (which you stated was 7 inches initially) from the ground; unless your mattress was on the floor, and it wasn't at all lifted when you were moving it.
Finally, glass hitting from a side or corner is never minor. The only drops that qualify as "minor" are flat drops onto soft surfaces. Other than that, you should be expecting a break unless you have a proper case (meaning one that -entirely- encases the device). Will it always break? Of course not. But you should expect that it will nonetheless.
There's nothing unusual that occurred here. This accident is entirely your fault. Gorilla GLASS is still glass, and glass tends to break when it hits something. Especially other hard surfaces.
It's pretty humorous how unrealistic people's expectations of glass has become just because somebody put the word "gorilla" in front of it. If Corning starts selling Gorilla Paper, I'm betting somebody would probably cover themself in it and expect to be bulletproof.
Corning I expect 5% of the profits if you use that for an idea.
@xDeepS said:
So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
I come back and pick it up and I see a crack. I think its a hair or something. But it was a crack!!! It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
I have no words. You may see it here: http://imgur.com/a/7xi4C
Luckily the crack in invisible when screen is on but omg wtf. Gorilla Glass my ass. I am selling it off on eBay or whatever when they replace it. Which I hope they will. For free. I am so not paying. I dont even care if I sell at a loss.
Literally fed up with this phone.
Click to expand...
Click to collapse
You need to learn how physics works. You dropped your phone. It's your fault. Samsung should not, and will not, replace this phone for free. You ****ed up. You pay for it. It could have happened with any phone.
sorry to hear that man. maybe you just got unlucky because i dropped mines from about 6 feet high onto concrete without a case... and literally didnt have a scratch on it. overall ive had a great experience with this phone (even though i still liked my s5 better...)
@xDeepS said:
So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
I come back and pick it up and I see a crack. I think its a hair or something. But it was a crack!!! It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
I have no words. You may see it here: http://imgur.com/a/7xi4C
Luckily the crack in invisible when screen is on but omg wtf. Gorilla Glass my ass. I am selling it off on eBay or whatever when they replace it. Which I hope they will. For free. I am so not paying. I dont even care if I sell at a loss.
Literally fed up with this phone.
Click to expand...
Click to collapse
I predict a ton of people with this complaint. I have the Edge, the large curved screen seems particularly vulnerable. I fear the day I drop mine.
CafeKampuchia said:
A shame that it cracked from such a low drop, but this much isn't Samsung's fault:
There are safer places to put an expensive electronic device while rearranging furniture.
Click to expand...
Click to collapse
I agree, partially my fault.
thegrants82 said:
Your phone fell on a tile floor and you're expecting to get it replaced for free? good luck with that
Click to expand...
Click to collapse
Alright, chill. Most of you going all defensive on Samsungs side, wait for it to happen to you. Sure I placed it somewhere I shouldnt have but it was NOT that high. It should be able to deal with that small a drop, period.
i cracked mine week 2 of owning and been running naked for many years with my other phones and never cracked a screen. just thought i would let you know your not alone and i got an insurance replacement.
it was my fault and only angry at myself but i will say that i have dropped many other phones with no issue so maybe its an easier phone to crack or maybe i hit it just right.
i read a post from a guy that dropped his from his moving 18 wheeler tractor and with no case and it barely had a scratch so who knows.
I dropped mine from about 5 feet height last week and there is not a single scratch. . Luckily it landes on the bottom speaker grills side.. screen would have been a different story...phew.. I would still not use a duly case.. This phone is too hot to put a case on.. if the screen shatters, I would get it replaced. .lol
You really need to understand what hardened glass means, it does not - by any measure - mean it's harder to breaks, as a matter of fact it might actually be easier to break than regular glass. However hardened glass is harder to scratch - which is also the main focus.
So please don't blame either Samsung or Corning for the glass to behave exactly as expected...
//M
Sendt fra min SM-G925F med Tapatalk
I never used Samsung because they Use cheap quality,After see good product comes in market they slightly price down the product
Mainaharen said:
I never used Samsung because they Use cheap quality,After see good product comes in market they slightly price down the product
Click to expand...
Click to collapse
[emoji58] this thread needs to die. OP needs to be a big boy and get over it. "Stuff" happens, deal with it.
Yeah. I agree with FluffyR.
What's the purpose of this thread? The OP damaged the thing and want to blame Samsung for it? I don't get it...
@Mainaharen. The so called cheap quality /plastics that Samsung used till the S5 prevented even such damages....
You cannot change the physics of glass/metal....
Mod Edit
As has been suggested , I think this thread has run it's course.
Thread closed
malybru
Forum Moderator

Categories

Resources