Database Users

Phone call quality

Got my nexus 4 during the first launch and apparently when I use it as a phone the people on the other end have a tough time hearing me. It doesn't happen all the time but people say I sound far away and they ask if I've moved or not but I'm in the exact same position for the duration if the call!
Also, I get the same complaint while on speaker phone.
Does anyone else have these problems?
I'm sure its not the network I'm using either since I'm on Telus in Toronto and I have full bars when talking.
Sent from my Nexus 4 using xda app-developers app

Haven't heard a complaint yet. How's your signal when you are hearing complaints?
Sent from my Nexus 4 using Tapatalk 2

Voice Quality
maxpowerxiii said:
Got my nexus 4 during the first launch and apparently when I use it as a phone the people on the other end have a tough time hearing me. It doesn't happen all the time but people say I sound far away and they ask if I've moved or not but I'm in the exact same position for the duration if the call!
Also, I get the same complaint while on speaker phone.
Does anyone else have these problems?
I'm sure its not the network I'm using either since I'm on Telus in Toronto and I have full bars when talking.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I can tell you that people are commenting on how clear and crisp my voice sounds.
Either speakerphone, Bluetooth car or regular phone all are excellent call quality.
Much better then my old SGS3.
CC

are you saying that you actually hold the nexus 4 up to your ear and talk into the thing?!?!
do you know what year it is??

Clear and crisp on both ends. No issues hearing people and haven't heard anyone say my end is faint/distorted or anything.

My call quality is awesome, much better than my one X - but the main thing you notice is the volume - its nice and loud. (some would say too loud, but you can always turn it down if you think so)
Sent from my Nexus 4 using Tapatalk 2

Ogg said:
are you saying that you actually hold the nexus 4 up to your ear and talk into the thing?!?!
do you know what year it is??
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Click to collapse
I know, right? Who uses a phone for a phone any more??
But in all seriousness. I'm wondering if I have a bad speaker or something. Everything else with the phone is fine. A slight buzzing in the earpiece but that's only if I'm using it as a phone but it doesn't bother me. Also, no rattling whatsoever.
The signal quality is fine when during the call. Full bars.
Sent from my Nexus 4 using xda app-developers app

Ogg said:
are you saying that you actually hold the nexus 4 up to your ear and talk into the thing?!?!
do you know what year it is??
Click to expand...
Click to collapse
Why does your third post ever have to be so offensive? You haven't talked on a phone for 5 years?

I think I got the same call quality problem. It sounds even worst than my old ATT captivate.

wawacoffee said:
Why does your third post ever have to be so offensive? You haven't talked on a phone for 5 years?
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Click to collapse
He was obviously kidding, which the op got. All good. :thumbup:

chrisjcks said:
My call quality is awesome, much better than my one X - but the main thing you notice is the volume - its nice and loud. (some would say too loud, but you can always turn it down if you think so)
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
This....
'effin speaker made me deaf the first time someone called me and spoke into the phone
if you have buzzing...that might be an indication of a bad speaker... I just placed a call to / from my phone for you as a test to be sure..
crisp, clear and NO buzzing. ever.

Yes, I have the same issue. People can't hear me as it constantly cuts out, and when it doesn't cut out, it sounds like I'm far away. It's so bad that some people have said "your new phone is a piece of crap!" and in general it's not possible to have a conversation. This has happened in several cities and places where my old htc inspire never had any issues.
I've been waiting for google to send me a new one, but it hasn't arrived yet. Also their customer service has no tools or authority to do anything, except for "sending an email to a specialist."
When I've called them about the RMA and to complain, I've done it from my Nexus phone and they constantly ask me to repeat. When I explain the issue they seem somewhat sympathetic.

^^ Stock rom & kernel?

Today i got my Nexus4 and have the same issues.
People tell me that i sound far away and some weren't able to understand me. My speaker (that one holding to the ear) sounds like an old Nokia with distortion from the wireless signal (induction). Sound chip tends to cut out people on the other end and it sounds like a "bumping volume". I have the same tested on my iPhone 5 and people also tend to sound like "bumping volume" but not that bad as on the Nexus 4. This is clearly a software issue (compressor).
Well i think i have to return my Nexus 4. Cheap doesn't always pay off in terms of quality

100% stock here. Turns out they're shipping me a new one and it should here tomorrow afternoon. So we will see if that one is better.

Got new phone, works now, everyone can hear me fine.

I get complaints anytime I use speakerphone. The caller on the remote end says my audio is choppy and sounds like I am far away. I've been holding out on doing a RMA hoping it will be fixed in a software update. I've tested my mic using different recording apps and the audio playback sounds very clear. I'm wondering if the issue is related to the noise cancelation that takes place when in a call.
Sent from my Nexus 4 using Tapatalk 2

three letters. APN

phermey said:
three letters. APN
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Care to explain?
Sent from my Nexus 4 using Tapatalk 2

solvingchaos said:
Care to explain?
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
Sure thing. 99% of all call and data quality issues on this phone is due to the APN never being set. Or put in improperly. Most peeps think that inserting the sim is all they have to do.

Call Quality

Hi guys had a chance to test out the call quality on the HTC ONE today and can report it is loud and clear, I was in the three store and even with loud music in the background I could hear everything, wasn't ny issues as I walked around the store either. So far so good.

R89SONY said:
Hi guys had a chance to test out the call quality on the HTC ONE today and can report it is loud and clear, I was in the three store and even with loud music in the background I could hear everything, wasn't ny issues as I walked around the store either. So far so good.
Click to expand...
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Nice :thumbup: How was the reception?
Sent from my MB886 using xda premium

JOSE89178 said:
Nice :thumbup: How was the reception?
Sent from my MB886 using xda premium
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Reception was prefectly fine, i walked around the whole shop (ok not much of a test but they wouldn't let me go outside with it)

Where was that at
Sent from my HTC One X using xda premium

finallyyyyy someone's talking about the call quality! people getting so caught up in specs that they forget it's a phone :/ the call quality on my desire HD is shocking so I really want a good sounding phone. Thanks for this
Sent from my Desire HD using xda premium

yvibes said:
finallyyyyy someone's talking about the call quality! people getting so caught up in specs that they forget it's a phone :/ the call quality on my desire HD is shocking so I really want a good sounding phone. Thanks for this
Sent from my Desire HD using xda premium
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Nice to see people from DHD community

That's very good to hear.
Wonder about WiFi and GPS signals though, are these okay as well?

NiCk.JaY said:
Nice to see people from DHD community
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Click to collapse
yeah it's refreshing to see familiar names here... desire HD has been a great phone but it's defo time to move on
Sent from my Desire HD using xda premium

Haplok said:
That's very good to hear.
Wonder about WiFi and GPS signals though, are these okay as well?
Click to expand...
Click to collapse
I'm currently in the three store now playing with the phone intact I am writing this from the phone. Can't test wifi as there is no WiFi connection but I did test GPS phone locks instant. Calls in loud environment is amazing aswell I took it outside and tested call in noisy oxford street as I am with the HTC rep absolutely sublime GPS lock and call quality. Also internet speed is amazingly fast and that's just 3g connection

R89SONY said:
I'm currently in the three store now playing with the phone intact I am writing this from the phone. Can't test wifi as there is no WiFi connection but I did test GPS phone locks instant. Calls in loud environment is amazing aswell I took it outside and tested call in noisy oxford street as I am with the HTC rep absolutely sublime GPS lock and call quality. Also internet speed is amazingly fast and that's just 3g connection
Click to expand...
Click to collapse
Great man, do check the camera quality please

R89SONY said:
I'm currently in the three store now playing with the phone intact I am writing this from the phone. Can't test wifi as there is no WiFi connection but I did test GPS phone locks instant. Calls in loud environment is amazing aswell I took it outside and tested call in noisy oxford street as I am with the HTC rep absolutely sublime GPS lock and call quality. Also internet speed is amazingly fast and that's just 3g connection
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Click to collapse
Don't tell me this Makes me want the phone that bit more !!!!

R89SONY said:
I'm currently in the three store now playing with the phone intact I am writing this from the phone. Can't test wifi as there is no WiFi connection but I did test GPS phone locks instant. Calls in loud environment is amazing aswell I took it outside and tested call in noisy oxford street as I am with the HTC rep absolutely sublime GPS lock and call quality. Also internet speed is amazingly fast and that's just 3g connection
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Click to collapse
Sounds amazing, thank you!

NiCk.JaY said:
Great man, do check the camera quality please
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Click to collapse
FFS I hate blackberry's, I mean first of all it took me 20odd mins to get the stupid peice of crap to pair with the HTC One then took years sending a 1080p video over, and about 5 pics all taken outside the shop becuase the rep allowed me to take pics and videos outside. Now I come home to upload them to my laptop and now they are gone and I know for certain I did not delete anything. I am really peed off!!

R89SONY said:
FFS I hate blackberry's, I mean first of all it took me 20odd mins to get the stupid peice of crap to pair with the HTC One then took years sending a 1080p video over, and about 5 pics all taken outside the shop becuase the rep allowed me to take pics and videos outside. Now I come home to upload them to my laptop and now they are gone and I know for certain I did not delete anything. I am really peed off!!
Click to expand...
Click to collapse
Lol, never buy blackberry. I give this advice to my friends also. Anyways if you can't find the photos, probably you can tell your opinion, how were they looking compared to other leading smartphones
Sent from my HTC Desire HD using xda premium

How loud is the "ring" when getting a call in a loud environment? With my current phone sometimes I miss the call because it is so silent.
Sent from my Galaxy Nexus using xda premium

NiCk.JaY said:
Lol, never buy blackberry. I give this advice to my friends also. Anyways if you can't find the photos, probably you can tell your opinion, how were they looking compared to other leading smartphones
Sent from my HTC Desire HD using xda premium
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Click to collapse
It is my girlfriends spare phone, because I sold my crappy note 2 while I could still get a decent price for it, as I had major trouble selling my s3 for a good price. Then I intended on getting the xperia z but when I saw and played with the one i decided its the 'ONE'.
I have so far compared camera/video quality to the xperia z and the one has sharper images, better colour accuracy, same for videos aswell it has sharper image, smoothness is the same and the htc pics up audio better.
I purposefully only went back today to get some images/videos so I could show you guys as yesterday the battery of this POS was dead, so i couldn't send anything. So now I went back and after the painstaking time sending images and one 1080p video of outside cloudy day in oxford street. Now they are all gone.
I rang my friend who also has a bb9900 to ask if there is anyway to get them back he told me a way to try and didn't work the images are gone and I am freaking fuming because I can't put up with another 21days with this BS phone. He also told me his blackberry or blackmagic rather has randomly deleted his files for videos pics and music and he knows others who have had this issue aswell. He is also getting a HTC One on the 15th after comparing it to the xperia z the only other phone he was interested in.
I knew BB was s**t but this is taking the biscuit. I was so excited to show you guys the images and video.

crea78 said:
How loud is the "ring" when getting a call in a loud environment? With my current phone sometimes I miss the call because it is so silent.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
The phone is seriously loud when it comes to ringing I took it outside in the street and was playing music from it and it was loud

AW: Call Quality
What can you say about the temperature
Sent from my HTC One X+ using xda premium

R89SONY said:
It is my girlfriends spare phone, because I sold my crappy note 2 while I could still get a decent price for it, as I had major trouble selling my s3 for a good price. Then I intended on getting the xperia z but when I saw and played with the one i decided its the 'ONE'.
I have so far compared camera/video quality to the xperia z and the one has sharper images, better colour accuracy, same for videos aswell it has sharper image, smoothness is the same and the htc pics up audio better.
I purposefully only went back today to get some images/videos so I could show you guys as yesterday the battery of this POS was dead, so i couldn't send anything. So now I went back and after the painstaking time sending images and one 1080p video of outside cloudy day in oxford street. Now they are all gone.
I rang my friend who also has a bb9900 to ask if there is anyway to get them back he told me a way to try and didn't work the images are gone and I am freaking fuming because I can't put up with another 21days with this BS phone. He also told me his blackberry or blackmagic rather has randomly deleted his files for videos pics and music and he knows others who have had this issue aswell. He is also getting a HTC One on the 15th after comparing it to the xperia z the only other phone he was interested in.
I knew BB was s**t but this is taking the biscuit. I was so excited to show you guys the images and video.
Click to expand...
Click to collapse
Arghh! f*** bb!
Sent from my HTC Desire HD using xda premium

jizang said:
What can you say about the temperature
Sent from my HTC One X+ using xda premium
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I was playing around with the phone for about a solid hour, with constant screen on taking pics, playing music, trying out the TV remote function which I must say is fantastic and this is why I love HTC. testing out internet browsing generally everything really and the phone only got a bit warm not. Also battery life was holding up fantastic aswell it barely moved considering the stuff i was doing on it.
I am just so impressed with this phone I cannot wait until the 15th, this phone is the best thing I have ever used and don't care who disagrees.

Bad call quality, what can I do?

Hello All,
I've become increasingly aware that the quality of the voice calls on my N4 is very poor indeed. At first I thought it was just my network but have since been able to test two other N4's on the same network at the same time from the same location. The other two were fine - exceptional actually. Mine was comparatively bad: crackling, low fidelity and too quiet. Something isn't working properly.
So, are there any suggestions for ways to fix this sort of problem on my own?
Also, how does one go about getting Google to actually support the hardware they sell? I suspect my N4 should be replaced under warranty and I already fear the colossal ball ache they are going to make that experience for me.
Any and all suggestions welcome.
Kind thanks
Paul
Sent from my Nexus 4 using Tapatalk 2

What carrier are you using? If you're on T-mobile check and see if you're phone supports HD calling.
I was having that same issue with my Note 2, not all the time but sometimes I would hear echos and cracking. I set up my call sound and it's great now.
Not all phones support HD calling but you should look into it. It's a huge difference, even more so when both sides have a phone that has HD calling. It sounds even better then calling over wifi as long as both party's have a device that supports it.
Sent from my SGH-T889 using Tapatalk 2

Hi Onemoa
I'm on Three in the UK which also has HD voice. How do you go about checking whether it is configured correctly?
Thanks!
Sent from my Nexus 4 using Tapatalk 2

On T-mobile you get a widget called my call sound. I used that to set it up best for myself.
I'm not sure how you would configure it though. All I know is when you have it you will know because the difference is very noticeable, as long as both users have a compatible phone. I'll try looking into it some more.
Sent from my SGH-T889 using Tapatalk 2

Question for LG G2 owners, regarding external speaker decibels

One of the things which hold me from buying this phone, is the speakerphone decibel levels.
In the past, I had some phones with very low speakerphone levels, which led for many missed notifications (it happened mostly with notifications and not phone calls, because notification sound is much shorter).
I've seen GSMARENA's comparison of spkearphone decibel levels (attached image), and was quite shocked to see just how quiet the LG G2 speakerphone is. It is 10 decibels lower than the Galaxy S4 (10 decibels translate to twice as loud, for human hearing).
So, in your day to day experience with the LG G2, do you find yourself in situations that you missed a notification because of the quiet speakerphone ? how much of a problem are we talking here ? can you compare the notification volume to your last phone and conclude this is a real problem ?

notification sound is pretty loud enough imo.
Havent missed any notifications in loud places.
Video sound is a little quiet, but not the notification sounds
Sent from my LG-D801 using xda app-developers app

Yeah, it's a little quiet, but there's a post somewhere around here about how to increase your speaker volume above factory specs if you're rooted... Haven't done mine yet because I'm not rooted yet

Well, I'm quite particular about this, thus I sold off the Xperia Z after 11 days of usage.
As for the LG, I'm running it for 2 weeks and still going good.
I did the hack as mentioned above and it's pretty much decent. Videos are pretty darn loud for me (MX player, using HW+ decoder).
Something to note is that the speaker placement is at the bottom. I feel that's the best place for a speaker on a phone. It will face out when you insert your phone headfirst. Also when laying on the desk, the speakers are not blocked (as opposed to the S4). All these help in delivering sounds more efficiently.

I've had the phone for a good 2 weeks now and haven't missed many notification or calls at all. The ringtones and notification tones that come with the phone are plenty loud.
Also, I agree with MasK about the bottom-facing speaker. It doesn't seem to get muffled at all sitting on a desk or even on a pillow on my couch, unlike my old RAZR MAXX.

MasK said:
Well, I'm quite particular about this, thus I sold off the Xperia Z after 11 days of usage.
As for the LG, I'm running it for 2 weeks and still going good.
I did the hack as mentioned above and it's pretty much decent. Videos are pretty darn loud for me (MX player, using HW+ decoder).
Something to note is that the speaker placement is at the bottom. I feel that's the best place for a speaker on a phone. It will face out when you insert your phone headfirst. Also when laying on the desk, the speakers are not blocked (as opposed to the S4). All these help in delivering sounds more efficiently.
Click to expand...
Click to collapse
Hi, could you let me know how you did the hack?
Thanks.

You might say that I have been known to be a bit hard of hearing, but I have not really had any issues with the speaker or speaker phone with the G2. I have add these 2 apps:
https://play.google.com/store/apps/details?id=com.divi.volumebooster&hl=en
and I have the pro version for .99 cents of this one:
https://play.google.com/store/apps/details?id=com.cb.volumePlus&hl=en
i hope this helps you

albundy9999 said:
Hi, could you let me know how you did the hack?
Thanks.
Click to expand...
Click to collapse
This is what I did. Set the value to 65.
http://forum.xda-developers.com/showthread.php?t=2442883
There's a ViperMOD as well and seem to get very good reviews. However, I could not get it to run. I've yet to troubleshoot it.

I find that picture hard to believe...the HTC one been getting BIG thumbs up for its speaker.

Will ViperMod work on T-Mobile variants? Can someone confirm?
Sent from my LG-D801 using XDA Premium HD app

Ok guys,
I have the LG G2 D802.
There are 2 speaker grills, one on each side of the Micro USB port on the bottom of the phone. I noticed that only the Right Speaker on the phone is working. The Left one is not. My question is, DOES THE PHONE HAVE 2 SPEAKERS OR IS THE SPEAKER GRILL ON THE LEFT JUST FOR SHOW?

abhinavsg said:
Ok guys,
I have the LG G2 D802.
There are 2 speaker grills, one on each side of the Micro USB port on the bottom of the phone. I noticed that only the Right Speaker on the phone is working. The Left one is not. My question is, DOES THE PHONE HAVE 2 SPEAKERS OR IS THE SPEAKER GRILL ON THE LEFT JUST FOR SHOW?
Click to expand...
Click to collapse
The second one is the mic
Sent from my LG-D802 using xda premium

gm007 said:
The second one is the mic
Sent from my LG-D802 using xda premium
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Click to collapse
LOL.
Thanks a lot for the clarification. I got really worried. :laugh:
btw buddy, dont you think that practically the volume of the speaker is a bit on the lower side? Also, imo the earpiece performance for calls is not the best possible like HTC One. Dont you think?

abhinavsg said:
LOL.
Thanks a lot for the clarification. I got really worried. :laugh:
btw buddy, dont you think that practically the volume of the speaker is a bit on the lower side? Also, imo the earpiece performance for calls is not the best possible like HTC One. Dont you think?
Click to expand...
Click to collapse
Yes you are right but each phone has it's + and -
All have weak points at some place
Sent from my LG-D802 using xda premium

gm007 said:
Yes you are right but each phone has it's + and -
All have weak points at some place
Sent from my LG-D802 using xda premium
Click to expand...
Click to collapse
True, best part is, 802's positives weigh much more.
anyway any way we can enhance the speaker and earpiece without rooting?

abhinavsg said:
True, best part is, 802's positives weigh much more.
anyway any way we can enhance the speaker and earpiece without rooting?
Click to expand...
Click to collapse
I don't think so
Sent from my LG-D802 using xda premium

abhinavsg said:
True, best part is, 802's positives weigh much more.
anyway any way we can enhance the speaker and earpiece without rooting?
Click to expand...
Click to collapse
Oh yeah,
There is some chance to increase that low volume level without modding device please?
Many thanks guys
I've tried some apps like volume boost or music eq but don't seem work

diegocapassi said:
Oh yeah,
There is some chance to increase that low volume level without modding device please?
Many thanks guys
I've tried some apps like volume boost or music eq but don't seem work
Click to expand...
Click to collapse
FiiO e11 and a BOSE speaker in the backpack with car battery, you wouldn't miss a notification at all

Pre-purchase jitters from the call quality issue

I am (was?) all set to buy a 6P, so doing some research on them. And I've run across the multiple threads on different forums with 100's of user complaining about call quality. But it's hard to tell if it's only affecting a few unlucky souls or if it is pretty much everyone. I like the idea of this phone since I'm a programmer and want to be able to use a rootable phone with any carrier I choose, but it has to do the basic things a smartPHONE should do, too. I'm coming from an S5 which has great call quality, and do not want to downgrade in that area at all.
So any user feedback would be welcome.
TIA

For what it's worth, in Perth Australia with Vodafone I find the call quality no better or worse that any of my previous phones (see my signature for that list).
Sent from my Nexus 6P using Tapatalk

My 6P has fine call quality on both ends of the conversation. I've asked those on the other end of the line how the sound was and have consistently been told it's very good.

if your talking about the noise cancellation issue, you can easily fix it with a simple build.prop edit

What "quality issue"? There is none, most issues are network related, hell mine sounds just fine using the car Bluetooth while doing 70 on the highway

Yeah no problems with call quality on any of mine or my friends and families 6p

No issues with my call quality....

Mines running perfect out the box ... Verizon here .. Made several calls no issues yet

You should be more worried about the screen issues than the call quality of this phone.
Sent from my Nexus 6P using Tapatalk

ncsuwolfs said:
if your talking about the noise cancellation issue, you can easily fix it with a simple build.prop edit
Click to expand...
Click to collapse
Yes, the noise cancellation issue. I'd read about that tweak, but pretty much no feedback about if that was a true fix or not.
z0phi3l said:
What "quality issue"? There is none, most issues are network related, hell mine sounds just fine using the car Bluetooth while doing 70 on the highway
Click to expand...
Click to collapse
Yeah, it seems to work fine on Bluetooth. It's when it's using normal mic that it has issues.
mkouk said:
You should be more worried about the screen issues than the call quality of this phone.
Click to expand...
Click to collapse
What screen issue? I guess I got caught up reading 500 or 600 posts about the call issue, and didn't see anything about the screen. I'll have to do some more looking.

On Verizon here.. My fiance said that I sounded a bit odd when I first started using the 6P (Call sounded normal from my end). I discovered that the HD calling option was turned on. I tried it with the HD calling off, and she said I immediately sounded "normal" again. Funny because I bet it actually sounded better in HD mode, and she probably just wasn't used to the clarity.

The only sound quality issues I have experienced are with the noise cancellation mic on the back of the phone. I have a Tetded flip case and if I call with it opened up on that mic people say I sound muffled. If I uncover it I can be in a very noisy room and all people can hear is me even though I can bearly hear them because of the volume of the background noise.