Note 4 camera buzzing? - Galaxy Note 4 Q&A, Help & Troubleshooting

I just bought a second hand Note 4, but there seems to be an issue with the camera. Sometimes when i want to take pictures and i start the camera, there's a weird buzzing sound and the image shown on screen is a bit blurry and i have to leave it a few seconds or shake the phone to make the buzzing dissappear, and the camera to start showing images properly. This doesn't happen very often though, and no matter what it will still take good pictures afterwards. Should i be worried? I'm guessing it's the OIS, should i consider replacing the camera in the near future? Or the OIS is different hardware than the camera?
Sent from my SM-N910F using XDA Free mobile app

I found this replacement camera on a canadian seller, do you think it's genuine samsung part? it also comes with necessary tools to replace it myself. if i want to buy it from uk directly it's around 60 quid, and i don't think it's worth it.
http://www.ebay.co.uk/itm/New-Authe...Back-Camera-/221817998306?hash=item33a5620be2

No one else with the same problem?
Sent from my SM-N910F using XDA Free mobile app

I have the exact problem i bought the note on the first day of realese but this problem first occured maybe like 2-3 month ago and it happens like maybe 3x times a month i am not particually worried about it but i also think that the problem is in OIS, pictures are still great and all. I would probablly take the phone to the official service but problem for me is that i rooted my phone and i dont know if they would accept my phone beacuse i have a void knox counter.

You can find the camera on eBay or Amazon and how to replace it on YouTube

Related

Anyone else's camera blurry?

WHen I first got the Slide it was awesome! The pictures it took looked great... but now my phone won't auto focus right... there is no manual focus... now it just takes awesome blurry out of focus pictures!
Is this happening to anyone elses phone? From the looks of the intertubez this will become a "known" issue with TMO
Are there any files the camera accesses for settings or the like that may be damaged? I have tried other ROMS and they all seem to have the same problem....
yup, happened to me too, i just got a warranty replacement and it's clear again. you have to call and get a new phone.
My camara was blurry the other day and I noticed it had condensation under the lens. It ended up drying out but the pics still arent as clear as they have been. Weird.
Sent from ROOTED MyTouch Slide
yea this same thing happened to mine and i just called them and got a replacement. i even tried resetting my phone before i sent it in and that didnt fix the problem so idk what causes it. Hopefully it doesnt happen again with my new one.
It started happening after this rave I played at.... the humidity inside was probably 100%
Yes, this happened to me as well. It would only focus on things literally about an inch from the lens. When wiping didnt fix the problem, T-mobile sent me a new Slide.
Blurry Cam
I just bought the MTslide about a week ago on craigslist and I too have the blurry focus issue, ive cleaned it, messed with settings all to no success. It only takes clear pictures if the object is an inch away. I of course do not have insurance cuz I bought on craigslist, is there anything I can do I'm desperate? I love this phone it's amazing but I dont want to have to go back to my CliqXT because of the camera (especially since its still on 1.5 till Motorola's "fairytale" update which they keep pushing aside)
------------------------
Black MyTouch Slide
Rooted w/ 16GB microSD
Motorola CliqXT
non-Rooted w/ 4GB microSD
So I just got my new Slide and it still has 2e
What is the best program to use to backup all the programs and crap before I unroot this one and send it back...
Yep.... Same deal with mine. Sending it into HTC for repair. It is stuck in Macro focus... Go up to something close and it will be fine.
Fine if you only want to take macro photos..... otherwise useless!
Sent from my T-Mobile myTouch 3G Slide using XDA App
I had the same problem with out of focus but it came down to condensation. I live in Florida and it has been hot and it is the same over the US right now. Everyone is using AC but going from cool and low humidity to hot and very high humidity well you build up condensation. I left my phone in the sun for about 45 minutes and then took some pics and it worked fine A few days later it was back to being blurry and tried the same thing. If I leave the phone in the house without going outside and take pics it is fine as well. Just going from on extreme to another it takes its toll. I do photopgraphy and when I go out to do a shoot I leave my camera in the trunk of my car to get rid of the condensation on the lens and mirros inside the camera.
I think i figured the problem out why everyone camera goes blurry.
I have the mytouch slide and the pictures were perfect and crystal clear. Then when the firmware 2.1 update came, that messed up the camera big time and made it barely unusable.
Please fix the issue!!!!
I just had mine replaced via warranty exchange. Just call, tell them you're having trouble, there's nothing on the lens, the water damage indicator is white, and it's still not working. You'll get a new one and if you don't have insurance they'll charge you ten bucks to deliver it to you.
I actually don't think it has anything to do with condensation or heat or humidity. Yes, all of those things can affect ANY lens on ANY phone, and the update may have even adversely affected certain handsets but this is a handset by handset issue. My father's mytouch slide got the update and still works better than my old camera did. It's a hardware problem with a certain batch of these phones. My wife's is still fine and she got it early on like me. The lens tries to focus and snaps back to its original position. It's a defect. You can play with the settings all you want, but other than minor adjustments and a lot of placebo effect, you're not gonna fix it.
tinpanalley said:
I just had mine replaced via warranty exchange. Just call, tell them you're having trouble, there's nothing on the lens, the water damage indicator is white, and it's still not working. You'll get a new one and if you don't have insurance they'll charge you ten bucks to deliver it to you.
I actually don't think it has anything to do with condensation or heat or humidity. Yes, all of those things can affect ANY lens on ANY phone, and the update may have even adversely affected certain handsets but this is a handset by handset issue. My father's mytouch slide got the update and still works better than my old camera did. It's a hardware problem with a certain batch of these phones. My wife's is still fine and she got it early on like me. The lens tries to focus and snaps back to its original position. It's a defect. You can play with the settings all you want, but other than minor adjustments and a lot of placebo effect, you're not gonna fix it.
Click to expand...
Click to collapse
I hear you. But i just got this two weeks ago in the store and the camera was perfect till after the update. I would hate to get a replacement for a silly camera. So debating to not care and keep the phone or just risk it and get a Warranty one
You have nothing to lose by getting a new one via warranty exchange. You don't even have to be without your phone. It comes to you in the mail, you backup your contacts, you hard reset the old one, you're done.
The camera won't get better, it will not improve, you'll have the new phone before you know it. And the slide is relatively new which means the longer you wait, the higher the likelihood that you get a manufacturer refurb. instead of the new one I got 2 days ago.
Just do it. Someone in your life will do something, you'll want the silly camera, and you'll go, "damn, I shoulda listened to that dude on the forum".
tinpanalley said:
You have nothing to lose by getting a new one via warranty exchange. You don't even have to be without your phone. It comes to you in the mail, you backup your contacts, you hard reset the old one, you're done.
The camera won't get better, it will not improve, you'll have the new phone before you know it. And the slide is relatively new which means the longer you wait, the higher the likelihood that you get a manufacturer refurb. instead of the new one I got 2 days ago.
Just do it. Someone in your life will do something, you'll want the silly camera, and you'll go, "damn, I shoulda listened to that dude on the forum".
Click to expand...
Click to collapse
Hahhahahahahaha
Thanks bro
snuggpugg said:
I just bought the MTslide about a week ago on craigslist and I too have the blurry focus issue, ive cleaned it, messed with settings all to no success. It only takes clear pictures if the object is an inch away. I of course do not have insurance cuz I bought on craigslist, is there anything I can do I'm desperate? I love this phone it's amazing but I dont want to have to go back to my CliqXT because of the camera (especially since its still on 1.5 till Motorola's "fairytale" update which they keep pushing aside)
------------------------
Black MyTouch Slide
Rooted w/ 16GB microSD
Motorola CliqXT
non-Rooted w/ 4GB microSD
Click to expand...
Click to collapse
I'm practically in the same boat. I called a few repair places up here in Seattle and since it's such a new phone, none of them were able to order parts. Does anyone know if HTC will repair it. Or even repair it if it's rooted?
I just had this problem with my wife's slide and having read similar threads on different forums including tmobile's, I called customer care and lied a little about doing all kinds of things to make sure it's hardware, like doing a factory reset. Never mention that it's rooted! Just play dumb and they'll send you a new phone under warranty. We got the new one yesterday and I rooted it while my wife was still at work, following the new root method as it came with the 1.35.x update.and flashed chiefz 1.35.x rooted ROM (she likes espresso). When she came home I took the old phone and installed the 1.27.x esprimg.img and then flashed the 1.35.x OTA (non root). Put it in the return box and gonna drop it at a UPS drop box today.
It sounds like a lot of steps, but it goes relatively quick.
Sent from my CM6 Slide
i'm currently experiencing the camera issue as well as my wifi not working (running CM6) ...it simply cannot see any networks. I tried even loading the latest nightly build to no avail. As my phone has a slight crack on one of the buttons I'm going to try and get a refurb and then possibly sell it for a G2
I'll reply how it goes
I honestly do not notice the blurry pictures issue that you guys are having. The pictures are awesome in light but gets a little grainy in low light conditions, other than that my pictures and videos are great. Are you guys complaining about low light pictures?
sent from Mytouch Slide 3g using XDA App
www.GoTeamFriday.com

Line In Camera App

I've been using the spectacular camera on this phone and I just started noticing that it's leaving a green line in all my pictures. Anyone have any ideas as to what's causing it? There's no line on the screen using the front facing camera or on the screen at any other time. I have attached a couple pictures so you can see what I'm talking about. In both instances they are on the left side of the picture.
I'm no expert but if this is showing up on every picture you take, then I suspect it is a faulty camera sensor. Does it do this in video mode? Different camera resolutions and modes? I'd take it back for a replacement.
Yeah, definitely sounds like some sort of hardware failure.
Yeah it shows up in video mode as well. I was afraid it was a hardware issue. Looks like I'll have to unroot it and have it replaced. Thanks for the replies!!
You don't have to unroot to get it replaced. If you wait about a week the store should be able to harvest another camera from a return or something. They just have to wait 60 days from the launch before they can open them. Also if they give you any crap about it being rooted tell them to check for m and p on it. It's states that software mods don't void sprints warrenty.
Sent from my SPH-L720 using xda app-developers app
Same problem
i have the same problem only thing is i see the green when posting pics to instagram trying to use hd.
skullygbear said:
You don't have to unroot to get it replaced. If you wait about a week the store should be able to harvest another camera from a return or something. They just have to wait 60 days from the launch before they can open them. Also if they give you any crap about it being rooted tell them to check for m and p on it. It's states that software mods don't void sprints warrenty.
Sent from my SPH-L720 using xda app-developers app
Click to expand...
Click to collapse
I unrooted it anyway and had them send me a new one. Hopefully the camera holds up this time, but that's good to know for future reference. :good:
bonezlife said:
i have the same problem only thing is i see the green when posting pics to instagram trying to use hd.
Click to expand...
Click to collapse
I took it into Sprint and they told me that it was definitely a defective camera. Take it in, have it diagnosed, and they'll have it replaced...hopefully. The manager at my Sprint store was all about helping me out.
CRAP! Now I've got some dead pixels in my camera. Was messing with the voice controls & noticed 2 black dots during the preview when I voice opened the camera. They're in the picture when I took it. The phone was already going to be replaced on WED, so now it's just another reason . . .

Hi All

Sent from my SM-N9005 using xda app-developers app
Hello there i just bought a note 3 and i have a problem with camera in low lighting .. Whene i open the camera app it shows a lines in the screen and its apears in the photos and the videos here i took a samples for is and please tell is it softwarw issue or hardware and does samsung konws about it or what ?
Please help !!
Try factory reset and erase caxhe. If nothin happens go to the store and ask for new one
Sent from my SM-N9005 using xda app-developers app
iFRoos said:
Sent from my SM-N9005 using xda app-developers app
Hello there i just bought a note 3 and i have a problem with camera in low lighting .. Whene i open the camera app it shows a lines in the screen and its apears in the photos and the videos here i took a samples for is and please tell is it softwarw issue or hardware and does samsung konws about it or what ?
Please help !!
Click to expand...
Click to collapse
I've seen that wavy purple pattern on other phone cameras before -- certainly on my Note 1. I think it does that in low lighting when certain bulbs are present, perhaps flourescent?
The dark lines that are most visible in the pic of your hand have me concerned, however. That might be a hardware problem.
First pic is flouro lighting.
Second, third pic. Looks like a hardware fault. Same lines in same place .... not good.
Sent from my beastly Note 3
So is it sofrware or hardware if its sotware i'll wait for samsung to fix it but if its hardware i'll go to the store to get a new one
Sent from my SM-N9005 using xda app-developers app
Hardware fault. Go get it swapped.
Bloody oath... You can see the bars in all photo's.That's definately a warranty job. If it's less than a week old and you got it from a store then make sure they replace/swap on the spot, not 2 - 3 weeks for repairs.
Why should you be without a phone for that time as this is a premium flagship phone, and forget about "loaner" phones... Old as the hills, beat up pieces of garbage that have no battery life and most times don't make or receive phone calls.... Honestly, the one I saw given to somebody was straight out of the museum of ancient history, large brick that was absolutelly useless as a phone. And the store had the hide to try and charge for repairs when I complained it didn't work....
Get it replace, im really sure it a hardware problem...

Cracked rear camera

So I cracked my rear camera today. My question is how do I know if its just the lens or the actual camera which has been cracked?
I can take pictures however they seem to have a faint blur and don't focus.
Also does anyone know if this will come under warranty
Sent from my GT-I9505 using xda premium
Conceited_squirrel said:
So I cracked my rear camera today. My question is how do I know if its just the lens or the actual camera which has been cracked?
I can take pictures however they seem to have a faint blur and don't focus.
Also does anyone know if this will come under warranty
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
I don't know about the warranty, but I'd guess no. Can't hurt to call them and ask though.
The part is like $20 (USD)
And it's SUPER easy to swap it out yourself.
Here's a guide. With pictures. Specifically for swapping the camera.
https://www.ifixit.com/Guide/Samsung+Galaxy+S4+Rear+Facing+Camera+Replacement/16538
Here is a video guide for complete disassembly of the phone. The videos can be more helpful in seeing how to take it apart.
http://www.youtube.com/watch?v=zm4f2XjQLAM
Once you have the new camera you will see that the whole unit just plugs into the motherboard. Once the board is removed from the phone you literally just unplug the broken one and plug in the new one. It should take no more than 15 minutes to swap out the camera from start to finish.
Skipjacks said:
I don't know about the warranty, but I'd guess no. Can't hurt to call them and ask though.
The part is like $20 (USD)
And it's SUPER easy to swap it out yourself.
Here's a guide. With pictures. Specifically for swapping the camera.
https://www.ifixit.com/Guide/Samsung+Galaxy+S4+Rear+Facing+Camera+Replacement/16538
Here is a video guide for complete disassembly of the phone. The videos can be more helpful in seeing how to take it apart.
http://www.youtube.com/watch?v=zm4f2XjQLAM
Once you have the new camera you will see that the whole unit just plugs into the motherboard. Once the board is removed from the phone you literally just unplug the broken one and plug in the new one. It should take no more than 15 minutes to swap out the camera from start to finish.
Click to expand...
Click to collapse
Thanks for the help
So is the camera broken or the lens?
Also the replacement part you spoke of, will it be like the 13 megapixel one I have now or a knock off? Because I thought it would cost way more for a 13 megapixel camera.
Sent from my GT-I9505 using xda premium
Conceited_squirrel said:
Thanks for the help
So is the camera broken or the lens?
Also the replacement part you spoke of, will it be like the 13 megapixel one I have now or a knock off? Because I thought it would cost way more for a 13 megapixel camera.
Sent from my GT-I9505 using xda premium
Click to expand...
Click to collapse
I have no idea. You'd have to take it apart and look at it. If it's the lens then I think those are available on eBay and Amazon for like $7 USD
As for the camera itself, buyer beware. They are all over the internet for $20 - $30. Some get rave reviews as being perfect. Some get complaints that they don't work at all.
I have a suspicion that many of the negative reviews are people who don't know what they are doing or who bought the wrong part. The i9500 S4 and all the others (i9505, M919, etc etc etc) are different S4s with different camera hardware. Most people probably don't realize that all S4's aren't the same.
Here's an ad for one...
http://www.repairsuniverse.com/samsung-galaxy-s4-rear-camera.html
It talks about making sure you have the right phone for this part and how to tell the difference. I don't endorse that website. You'll have to research it yourself to see if it's legit or not. I've never used it or heard of it before today. It was the first thing that popped up on a Google search and it seemed to have good info on the replacement parts.
In any case, it's not an expensive part. It's all about finding the correct one for your device.
Also, make sure you get the REAR camera and not the front one. One genius on Amazon reviews said how this is the entirely wrong part and it doesn't fit in the phone at all. He was clearly trying to change the front camera and ordered the rear camera. So take your negative reviews with a grain of salt. There are a lot of 'repair experts' out there who shouldn't be allowed to change the battery.

[Q] Camera focus problem

Please help me, I just noticed that when I take a picture up close, my camera seems to only focus on the part that I touch, even though it's a flat thing like my monitor. It's like I'm applying tilt shift to my picture.
My Note 4 model is N910H and I'm on Sweet Rom V3, and installed camera mod from the apps forum. Tried using stock camera and 3rd party apps, still get the same result.
I uploaded some picture I'm taking from my monitor with my note 4 so that you can understand what I meant.
Is this hardware fault? or is it software?
Looks a bit too extreme. Just tried that myself - SLIGHTLY blur at the picture's end, but just slightly.
Your pictures look like taken with "Background Defocus".
Chefproll said:
Looks a bit too extreme. Just tried that myself - SLIGHTLY blur at the picture's end, but just slightly.
Your pictures look like taken with "Background Defocus".
Click to expand...
Click to collapse
Yeah, this is really bothering me, when I want to take a picture of documents I can't read the whole page because of the blur.
I am reluctant to bring my note 4 to samsung as it already root so I guess my warranty is gone
shinobu91 said:
Yeah, this is really bothering me, when I want to take a picture of documents I can't read the whole page because of the blur. I am reluctant to bring my note 4 to samsung as it already root so I guess my warranty is gone
Click to expand...
Click to collapse
Just an idea... You removed that protective film on the camera lens ?
Chefproll said:
Just an idea... You removed that protective film on the camera lens ?
Click to expand...
Click to collapse
I have removed them from the first time I unboxed it, even if I didn't remove it, it has hole in the middle so it should'nt affect the camera.
I have also tried cleaning the lens to no avail.
shinobu91 said:
I have removed them from the first time I unboxed it, even if I didn't remove it, it has hole in the middle so it should'nt affect the camera.
Click to expand...
Click to collapse
I know. - But there are many users not even noticing it - and it's possible that the film shifted a bit, so it might cover a little part of the lens.
I have also tried cleaning the lens to no avail.
Click to expand...
Click to collapse
Please try any other camera software. As said: It looks like that typical "defocus" effect - maybe that feature is still on although you can't see it being active.
There's a simlilar issue with the Sony Z3 front camera (the main camera IS an issue itself): There's a "Soft Skin" effect, causing massive blur. You can switch it off - but it still remains active.
So it wouldn't be the first time.
So I am not alone.
I am having similar issues with my camera.
Took it to Samsung for replacement. They were offering repair on a 10 day old phone.
Anxious to see what happens next
Sent from my SM-N910G using XDA Free mobile app
Glad I'm not alone with focusing problems...
Here is my topic : Note 4 camera won't lock focus + blurry edges on pictures with far focus
Best regards,
Chris.
Nope, definitely not alone. I am having similar issues with my camera, and I have been having them since I got my phone on October 21'st. Taking it in for repairs or hopefully a replacement. For me, the camera will focus fine on stuff within a meter or two, but anything farther just will not focus unless I hit the phone. That sounds kinda dangerous, but that is the only thing I can do to fix it. I have pretty much everything possible with no fixes. It doesn't do it all the time, but it seems to get stuck 50/50. When it works, it works for a while. When it doesn't work, it doesn't work for a while.
Same here....I got a repair ticket in with Samsung, I unfortunately have to send my phone off for 2 weeks.................WHATEVER WILL I DO!???!!!???!!
note 4 verizon camera not focusing on documents
I had the same problem and the main purpose of the "Note" family of samsung is to edit documents on the fly so this sucks.
I could not find a solution. There is no option in the camera menu that corrects this. I tried using "cam scan" and "FX" camera app and they both had the same problem with partial blurred image.
I purchased my phone from craigslist and met the seller in the store to make sure it was legit and not stolen. I purchased the phone two or three weeks ago and I feel very fortunate that Verizon helped me to do a manufacturers defect claim after searching my IMEI number for date of original purchase. since the phone only came out a few months ago they should all still have the manufacture warranty.
I usually dont post to things because im not tech savvy but I thought I should give verizon credit for helping me even though I did not purchase the phone from their store. I just got back from the store and I should have my new phone in one business day and just mail the defective one back in the package they provide. Amazing since I work with documents and notes on the fly everyday.
sorry I dont have a fix for the problem and if you root your phone your SOL unless you have accidental handling and damage type insurance, if you catch my drift.
The pictures you posted worries me a little as this can happen in other Galaxy devices released in the near future. Samsung is really falling apart, and need to get their act together and hurt innocent customers. No wonder Samsung's quarterly report is much lower than expected.
shinobu91 said:
Please help me, I just noticed that when I take a picture up close, my camera seems to only focus on the part that I touch, even though it's a flat thing like my monitor. It's like I'm applying tilt shift to my picture.
My Note 4 model is N910H and I'm on Sweet Rom V3, and installed camera mod from the apps forum. Tried using stock camera and 3rd party apps, still get the same result.
I uploaded some picture I'm taking from my monitor with my note 4 so that you can understand what I meant.
Is this hardware fault? or is it software?
Click to expand...
Click to collapse
Sorry I didn't update the thread. I brought my phone to Samsung service center, and had to leave it for 2 days for them to change my camera module. And it's now all good again. The problem obviously lies on the hardware, so nothing you can do to fix it unless you change that camera module.
Note 4 camera
THIS WHAT I DID WORKING FINE FOR ME HOPE ILL HELP YOU
Sashka: Let us perform a few troubleshooting steps on the device to isolate the cause of the issue. Shall we?
karim: OK
Sashka: Please go to Settings >> Application Manager >> swipe to All tab >> scroll to "Camera" app.
Sashka: Perform clear cache and clear data on it.
Sashka: It would reset the settings of the camera app.
Sashka: Perform this and check the issue with the camera's focus.
karim: LITTLE BETTER THANKS FOR THE HELP
Sashka: However, as the camera is fine now, Let us perform soft reset. It will refresh internal circuit of the phone: Remove the battery and re-insert it after 30 sec.
Sashka: Once you perform this, check the camera issue, this would refresh the circuitry as we have changed a few settings,

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