Database Users

Phone won't charge :(

I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App

Go to the store...

iNerd18 said:
I'm on my phone now so I can't find the thread on this if there is one. I thought i was the only one with the issue, but I found an article on engadget.
I have a best buy protection but no best buy has any, anymore.
I'm going to make this quick, which was the best solution for getting a replacement? My 30 day ran out, and no best buys have any atm. I'm going to call like once a week and hope some get some in, and hope they don't lie about it.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Take it to the store to at least set them in motion to get you another. Also, another store might have one. Possibly a drive, but worth it. In any case the best thing to do is to let them see it and know about the problem.

my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.

ive had the same thing just recently happen to me. i bought some cheap cables off of ebay and they worked for a week or so then my phone stopped charging and being recognized as being plugged in then i tried the cable supplied by HTC and same thing! Now, its very sporadic. None of the cables i have work in the front usb ports (1 in a separate installed card reader and 2 infront of the case), SOMETIMES the HTC cable will work with the ports in the back and the only time i can get a consistent charge and data signal to the computer is through a powered usb hub(power cord to the wall) with the HTC cable, one of the cheap chinese cables i shortened fro 3 feet to about 2 and another small cable (maybe 1-1.5ft) cable i got in desperate times at microcenter. The fact that in consistently works in the powered hub tells me that somehow, something with the amperage needed to register as plugged in or charged has changed or gone wrong on the Evo side because my machine is a well built custom build computer and i tested it in 2 other high-end custom builds i did for friends of mine and i have the same problem through all of their usb ports as well, so i know its not my motherboard giving me lip. i would like to here another statement from HTC soon about this as more people start becoming more vocal about this issue.
BTW, this literally started happening to me 2 days ago and i got mine on release day. HW REV: 02
It seems all too strange to me that this little incident surfaces on the internet basically the EXACT same time i experience it. Sounds like a little quality control in some parts used in the charging circuit got over looked and we have the same part going at about the same time for alot of people.

Wow, you are the first person that I have seen complain about this:
http://www.engadget.com/2010/08/23/htc-evo-4g-suffering-occasional-micro-usb-port-issues/
I must change the comment I made there now.

Evidently on the last update they changed something vital. Mine won't charge via the computer at all. It just stays at whatever percentage it's presently at. It won't drain either though. I've tried three different batteries too. All the same thing. The only way I can charge is by plugging it into the wall socket.

badong1050 said:
my brothers and my phones were doing this as well. turned out it wasnt the usb port but it was his cable. the cables htc sends are pretty weak. ive gone through 2 so far. you could try a new cable. my evo has bungee jumped off my night stand a few times...wont charge right unless i put side pressure on cable...after new cable charges fine.
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Click to collapse
Ditto the included cable stopped working within 2 weeks, and I've gone through 3 car chargers. I have yet to get a good micro usb charger/cable they are all junk

Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.

I kind of had the same issue today after installing a new ROM. I removed the HTC Sync earlier to get Revolked 3 working. But after that my phone USB cord wouldn't charge, or even connect. It would for a few seconds, then it would just act like it wasn't plugged in. But installed the HTC Sync again, and was back to normal where my PC would charge the phone.
Hopefully this insight helps someone.

AcIdC0R3 said:
Wouldn't you know it... As soon as I post something about it, it starts charging again. It charges really slow though. It's taken four hours to charge from 62% to 82% via the computer. It's not even worth it. I'll just have to charge it via the wall plug.
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Click to collapse
Thats because it "trickle" charges via the USB.. This is why they say if you are having battery issues to charge your phone this way.

Yeah I have the same problem with my phone not charging I was transferring files back and forth and after that it started messing up and I have to put the phone In a weird position for it to charge...very slowly might I add...very weird though that this started at the same time endgadget posted up the article
Sent from my PC36100 using XDA App

Does your charging change from AC to USB?

My nexus so far seems great but i have this issue and idk if its a defect or idk? When i go to charge my phone with the stock AC adapter and even a HTC adapter it starts charging on AC then sometimes switches to USB and charges slower. And I have to like plug it in and out a few times for it to finally catch as AC its super annoying and my GNex never had that issue. And when i want to use the phone on AC the Charge Drops significantly sometimes discharging and im not even doing anything intensive. Does anyone have this issue? Is it a problem with the USB cable maybe? Or do you think this is a defect? Because its about to be 14 days and i dont have much left to get an RMA cause its what im considering and if I need it i dont have 380 dollars in my bank account either if i do need it so idk how that would work. Any help would be appreciated Thanks!

It lowers the incoming current, by dropping to usb charge, to help keep the battery cooler. They seem to be really trying to keep the battery temp down on this thing.
Ordered my Nexus 4 on the 13th. Still waiting.

Really? Do you know the temps? Or does anyone? Cause sometimes it changes to USB after plugging it in for like 5 mins and i wouldnt think it gets that hot that quick. And when i finally get the AC to seem to stick the temps go up to 30-35 degrees celcius as normal and im getting around 850mah and it doesn't drop to usb charging it just drops current sometimes mainly when im using it obviously. So idk if it really is what you say or maybe someone could elaborate more?
I just want to get to the bottom of this issue so to know if i need to get an RMA :/

I forgot to mention that it also seems to randomly switch between AC/USB/UNPLUGGED really fast sometimes and i have to unplug and replug to get a charge I have no idea why.. I really want to know if its a software issue or hardware. Thats my main concern.

Woww this makes sense Ive been trying to figure out why this freaking thing was taking so long to charge. this reminds me of the galaxy s and how long that thing took. hopefully this is a software bug and they can get this thing worked out
Sent from my Nexus 4 using Tapatalk 2

ajoerivera said:
Woww this makes sense Ive been trying to figure out why this freaking thing was taking so long to charge. this reminds me of the galaxy s and how long that thing took. hopefully this is a software bug and they can get this thing worked out
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
Yea idk if its a hardware or software bug im hoping software but i may just do an RMA incase if i can ill call google tommorow. And if you want to check how your phone is charging you can download Battery Monitor Widget it shows the mah and all that.

I have that same problem with the charger that came in the box.once it goes to USB it take forever to charge but when I use the charger from my gnex it stays on ac and charges really fast not once does it goes to USB.so I tried the N4 charger on my HTC thunderbolt and gnex and both would go into USB mode and charge really slow.

Pito2k6 said:
I have that same problem with the charger that came in the box.once it goes to USB it take forever to charge but when I use the charger from my gnex it stays on ac and charges really fast not once does it goes to USB.so I tried the N4 charger on my HTC thunderbolt and gnex and both would go into USB mode and charge really slow.
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Click to collapse
For what it's worth, my Nexus 4 *NEVER* charges in an AC mode using the OEM charging plug, regardless of which power point / cable I use with it. And to charge from 'critical' to 100% took about 7 hours last night. Wtf.
It's been RMA'd as I don't believe this to be correct behaviour. Perhaps also related, the USB computer connection has stopped working. It'll charge via USB but won't connect to any computer.

Pito2k6 said:
I have that same problem with the charger that came in the box.once it goes to USB it take forever to charge but when I use the charger from my gnex it stays on ac and charges really fast not once does it goes to USB.so I tried the N4 charger on my HTC thunderbolt and gnex and both would go into USB mode and charge really slow.
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Click to collapse
Hmm so did you use the Gnex charger like the USB cable and AC adapter? Cause ive just used the ac adapters with the N4 Lg USB cable. It makes me think that the USB cable is **** to. I need to find another USB to test this out.

andyvaughan said:
For what it's worth, my Nexus 4 *NEVER* charges in an AC mode using the OEM charging plug, regardless of which power point / cable I use with it. And to charge from 'critical' to 100% took about 7 hours last night. Wtf.
It's been RMA'd as I don't believe this to be correct behaviour. Perhaps also related, the USB computer connection has stopped working. It'll charge via USB but won't connect to any computer.
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Click to collapse
Did you try a differnt USB and AC adpter like the previous post said? I just want to make sure cause if not im gonna RMA

Nocturnal86 said:
Did you try a differnt USB and AC adpter like the previous post said? I just want to make sure cause if not im gonna RMA
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Click to collapse
Yep, tried a whole bunch of different power sockets, usb charger plugs and cables. Still screwed. The more I read, the more its obvious that the devices behaviour isn't correct.

You should send it back because mine charges fine. It takes 2-3 hours to charge mine to full from empty. I'm using the charger and USB cable that came with the phone.

I'm actually facing the same thing, I slept for 3 hours and woke up to my phone being only 60% charged. I tried plugging it in and out a couple of times, and now its back to AC and not switching to USB anymore.

In using Franco kernel and even enabling USB fast charge doesn't keep it from showing USB.
Sent from my Nexus 4 using Tapatalk 2

Nocturnal86 said:
Hmm so did you use the Gnex charger like the USB cable and AC adapter? Cause ive just used the ac adapters with the N4 Lg USB cable. It makes me think that the USB cable is **** to. I need to find another USB to test this out.
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Click to collapse
I was looking at my LG charger and it seems to be missing one of the gold connectors on the male part of the cable Idk if this is normal but my gnex has all the gold connectors.

Pito2k6 said:
I was looking at my LG charger and it seems to be missing one of the gold connectors on the male part of the cable Idk if this is normal but my gnex has all the gold connectors.
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Click to collapse
Yea mine is missing it to I wonder if that is why? And i just got my RAVpower external battery and that usb has all the pins and i tried to charge my phone with the lg brick and the ravpower usb and it seems to charge fine goes to ac every time. So im really wondering if its the LG USB that i got and it being faulty or not. I need to get another USB to test this out. Cause i dont want to swap out an entire phone for just a usb..

I've noticed mine charges as USB when using the stock LG charger. I had put it down to the 3 metre USB cable it was attached to, but I guess it's just a pants charger.

I just started having the same problem since Sunday. Had the phone for 2wks now. I had the same problem with my gs2. I really don't like these adaptor charger now a days. I go for the straight wall charger. Seems to work best. I think it's better because it doesn't convert to a usb cord as well, I don't know but I went ahead and ordered this one. http://pages.ebay.com/link/?nav=item.view&id=150959459340 should be here Friday. it says original OEM charger for E960 nexus 4. We'll see.. I suggest direct wall charger instead of those USB adaptor that come with phones now.
I just looked at my USB charger from lg, it has 4 gold pins. Seems like they're all there, how many are there suppose to be??
Sent from my Nexus 4

I'm not having the issue ... But it happened to me when I had my s3 I would use oem Samsung home charger and it would charge for a bit and it would stop ...
Sent from my Nexus 4 using XDA Premium HD app

noodles2224 said:
I just started having the same problem since Sunday. Had the phone for 2wks now. I had the same problem with my gs2. I really don't like these adaptor charger now a days. I go for the straight wall charger. Seems to work best. I think it's better because it doesn't convert to a usb cord as well, I don't know but I went ahead and ordered this one. http://pages.ebay.com/link/?nav=item.view&id=150959459340 should be here Friday. it says original OEM charger for E960 nexus 4. We'll see.. I suggest direct wall charger instead of those USB adaptor that come with phones now.
I just looked at my USB charger from lg, it has 4 gold pins. Seems like they're all there, how many are there suppose to be??
Sent from my Nexus 4
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Click to collapse
That actually sounds like a good idea and should hopefully work! I need to order one. Still debating on Getting an RMA cause i dont want **** phone or worse phone..
Correction And it should have like 2 gold outer pins and 3 gold inner pins and mine and I guess a few other people have the outer pins but only 2 inner pins im missing the left most inner pin.

Unable to charge!

I just starting having this issue last night...out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
The odd thing is it actually charges a little in between the messages popping up, so it makes no sense...it's an obvious contradiction. lol I did a reboot but that didn't fix it. I'm using the oem charger.
This morning it happened a few more times but after unplugging and plugging back in quite a few times, it seems to have stopped - it appears to be charging normally (for now), but I'm still concerned!
Any suggestions/ideas?

siciliano777 said:
I just starting having this issue last night...out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
The odd thing is it actually charges a little in between the messages popping up, so it makes no sense...it's an obvious contradiction. lol I did a reboot but that didn't fix it. I'm using the oem charger.
This morning it happened a few more times but after unplugging and plugging back in quite a few times, it seems to have stopped - it appears to be charging normally (for now), but I'm still concerned!
Any suggestions/ideas?
Click to expand...
Click to collapse
I've seen it happen now and then on my phone. Usually it just means the charger isn't very well suited. This happened when I was using the charger for an MSI Tablet that my wife uses and keeps plugged in in the living room. It does charge very very slowly.
On another note, I actually had the phone tell me last night while I was outside that the battery was too cold and that it couldn't charge while hooked up to my external battery pack.....now THAT was funny.

Were you using the original charger the whole time? If so your USB port might be going bad?? I had to replace mine on my Galaxy Nexus which was a Samsung.

Big Cam said:
Were you using the original charger the whole time? If so your USB port might be going bad?? I had to replace mine on my Galaxy Nexus which was a Samsung.
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Click to collapse
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!

siciliano777 said:
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
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Click to collapse
Hey buddy I have the same issue. I am not sure if it is the USB 3.0 High Speed port. But what I did was use a stand micro USB cable with the original charger and it works. I am going to ask for a warranty exchange here shortly. But I suggest you try that.

siciliano777 said:
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
Click to expand...
Click to collapse
True, that would be odd. I got mine just a week or so ago and it charges fine with the original 3.0 charger and my old 2.0 ones from my galaxy nexus. I'd just keep an eye on it and if it keeps happening, it may be worth getting a warranty replacement.

drozek said:
Hey buddy I have the same issue. I am not sure if it is the USB 3.0 High Speed port. But what I did was use a stand micro USB cable with the original charger and it works. I am going to ask for a warranty exchange here shortly. But I suggest you try that.
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Click to collapse
Hey man, it's funny that you say that because if it continued to not work that was the next thing I was gonna try (standard usb cable) thanks for letting me know I'm not alone here! It's kind of ridiculous that a two month old phone would have these sort of issues, especially at this price range...it's pretty much inexcusable.
If it continues to happen I'll be trying for the warranty exchange as well!
Thanks!

siciliano777 said:
out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
I did a reboot but that didn't fix it. I'm using the oem charger.
Any suggestions/ideas?
Click to expand...
Click to collapse
I'm having a severe case of this issue on my Note3.
No matter what charger cable I use (including 3.0 OEM), w an OEM base or not, no cable will charge and always gives me the "Use original charger" statement. The only way to currentlly power my device is via Qi Wireless or swap batteries.
I'm not sure what may have caused this.
The only big difference with my usage is I recently bought Anker batteries for swapping the OEM battery. But I've put my OEM back in and Im still getting this issue.
Dont kno if there's any relation but LG Qi Pad use to charge through the Seidio Dilex just fine, but now I have to take the case off. Qi Wireless charging still works fine on my Lugulake with the Dilex on though. Difference between then and now is I added a Skinomi on my back cover (excessive, i kno, for those occasional days when I want to go bare).
EDIT
my PC doesnt seem to detect my NOTE3 as a storage drive either when plugged in. Ugh, i may have a busted port. I wonder if I may have damaged it when installing my Skinomi. The adhesive requires heat to activate so I had plastic wrapped my phone and wrapped a hot towel around it to help thhe curves stick down (no it wasnt plugged in at the time)
other details, likely irrelevant, is I recently added a 64GB SDXC the device that previously didnt have external Storage.

punee said:
I'm having a severe case of this issue on my Note3.
No matter what charger cable I use (including 3.0 OEM), w an OEM base or not, no cable will charge and always gives me the "Use original charger" statement. The only way to currentlly power my device is via Qi Wireless or swap batteries.
I'm not sure what may have caused this.
The only big difference with my usage is I recently bought Anker batteries for swapping the OEM battery. But I've put my OEM back in and Im still getting this issue.
Dont kno if there's any relation but LG Qi Pad use to charge through the Seidio Dilex just fine, but now I have to take the case off. Qi Wireless charging still works fine on my Lugulake with the Dilex on though. Difference between then and now is I added a Skinomi on my back cover (excessive, i kno, for those occasional days when I want to go bare).
EDIT
my PC doesnt seem to detect my NOTE3 as a storage drive either when plugged in. Ugh, i may have a busted port. I wonder if I may have damaged it when installing my Skinomi. The adhesive requires heat to activate so I had plastic wrapped my phone and wrapped a hot towel around it to help thhe curves stick down (no it wasnt plugged in at the time)
other details, likely irrelevant, is I recently added a 64GB SDXC the device that previously didnt have external Storage.
Click to expand...
Click to collapse
I have this issue with my Note 3 as well it will charge with 2.0 but I get error message with 3.0 I called verizon first time after saying they would replace it they sent a 12" usb 2.0 cable which they charged $20 for I called back second rep stated she knew what i meant and she would sent the correct one out right away and of course remove the charge The sent a 3' usb cable with a led on it so i call back a third time and was advised they do not have usb 3.0 in stock and internal documents instruct them to transfer to Samgsung I call samsung and they rep tells me nope we don't have usb 3.0 either and that their documentation advises that they ship usb 2.0 I know this may seem petty but I paid $600 for this phone and I want to use usb 3.0 and it should be functioning oh yeah charging phone with cable with usb 2.0 that i had from my note 2 and now I see never carrier or manufacturer really care since they have my money and 2yr commitment

charging too slow , use original charger
I had this problem for some time now
it used to happen once every few weeks
now the phone doesnt charge using the original usb 3.0 cable provided with the device
I have no idea whats the problem
I plug it in and yet battery still goes down
leave it for hours and its not fully charged
and keels disconnecting
tried another cable, still the same problem
am out of the states and so, no verizon tech support
any ideas ??

wasim salman said:
I had this problem for some time now
it used to happen once every few weeks
now the phone doesnt charge using the original usb 3.0 cable provided with the device
I have no idea whats the problem
I plug it in and yet battery still goes down
leave it for hours and its not fully charged
and keels disconnecting
tried another cable, still the same problem
am out of the states and so, no verizon tech support
any ideas ??
Click to expand...
Click to collapse
Try a different USB power source (charger). They should be available worldwide.
Sent from my Note 3 via Tapatalk

Original USB Cable with bad working

Hello guys, how are you?
Anyone had issues with the original USB cable? Before S7E I had S3 and had the same issue...I believed it was isolated but now after 4 months the same happen with the S7E...
After the S3 I went to iPhone 5s, stayed 2 years with it and the original cable was all ruined but worked excellent haha, right now I´m using one old Nokia cable that looks broken but works like new!
It is just with me that happens?? We have guarantee for the cable for how long? I´m thinking to go to Samsung Store (where I bought it) to complain because it´s not the first time it happens with me...

No problems here.

ecmperalta said:
Hello guys, how are you?
Anyone had issues with the original USB cable? Before S7E I had S3 and had the same issue...I believed it was isolated but now after 4 months the same happen with the S7E...
After the S3 I went to iPhone 5s, stayed 2 years with it and the original cable was all ruined but worked excellent haha, right now I´m using one old Nokia cable that looks broken but works like new!
It is just with me that happens?? We have guarantee for the cable for how long? I´m thinking to go to Samsung Store (where I bought it) to complain because it´s not the first time it happens with me...
Click to expand...
Click to collapse
what kind of issues? I have a S7 edge and a S6. The S7 cable is fine, but the S6 cable (i think is identically) is with something that when i charge with powerbank or car charger, it goes really slow, like using the PC USB port to charge. But with the original fast charger works normally.
I'm gonna test it more and i'm thinking in take it to warranty change, but don't know if they gonna accept it because of this.

rafaelw said:
what kind of issues? I have a S7 edge and a S6. The S7 cable is fine, but the S6 cable (i think is identically) is with something that when i charge with powerbank or car charger, it goes really slow, like using the PC USB port to charge. But with the original fast charger works normally.
I'm gonna test it more and i'm thinking in take it to warranty change, but don't know if they gonna accept it because of this.
Click to expand...
Click to collapse
it doesn´t make contact, starts to charge and stops with any move on the position of the phone or cable

Just buy a nice 4' USB cable frome newegg ;]

New Phone Unresponsive after Charging

I received my first Essential phone for Christmas and everything worked fine the first day of use. I left the phone to charge overnight on the official charger and the phone was unresponsive the next morning (no charging indicator, LED, etc.). I tried holding the power button on for an extended period of time and tried to boot into recovery mode, but nothing happened.
Amazon sent a replacement that arrived 2 days ago. I set up the phone again and it worked fine the first day. After leaving the phone to charge for a while the second phone also became unresponsive with the same symptoms as before. I should note that with the second phone, I used the charger from the first phone to charge it too.
I'm now waiting for yet another replacement and I'm assuming there's an issue with my charger since that's the common element between both failures.
Has anyone else experienced anything like this?

This is seriously the identical situation I'm in right now. My second replacement phone that I got 24 hours ago, just turned off shortly after connecting to the charger. Became completely unresponsive. No indicator light, nothing. Happened to my for a replacement as well. Identical. Waiting to hear back from them to see what they are going to do. Honestly I just want a working phone at this point. This is getting frustrating.
Let me know how your experience goes or what they say. I'm at a loss.

Do either of you have another charger to try with?

It never happened to me and I've been using the stock charger as well as the 6P and 2 other aftermarket chargers from Amazon without issues.

wolfhelm said:
Do either of you have another charger to try with?
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Click to collapse
I've tried multiple chargers and multiple AC bricks so far, and even a few different outlets around the house.
They want me to send the device back tomorrow (without a working phone in the mean time.) So they can inspect it and see if there's a "defect" before going any further.

Caltinpla said:
It never happened to me and I've been using the stock charger as well as the 6P and 2 other aftermarket chargers from Amazon without issues.
Click to expand...
Click to collapse
I'm using a variety of chargers.
1. Stock at home at night.
2. LG G6 charger at home
3. Aukey USB-C at home
4. Aukey USB-C at work
5. Custom hardwired charger in my car using a 12-5v DC-DC converter.
Not one issue.

tech_head said:
I'm using a variety of chargers.
1. Stock at home at night.
2. LG G6 charger at home
3. Aukey USB-C at home
4. Aukey USB-C at work
5. Custom hardwired charger in my car using a 12-5v DC-DC converter.
Not one issue.
Click to expand...
Click to collapse
Yeah, same here... I've been using different chargers without any issues.

wolfhelm said:
Do either of you have another charger to try with?
Click to expand...
Click to collapse
I've been using the second replacement phone for about a week now with a new factory charger. No issues so far.
Sent from my SM-G955U using Tapatalk

The only time I had charging issues was with the OEM charger.
Otherwise, I've used a samsung charger, an Anker charger with an adapter, an old Apple wall charger, some random costco charger, no issues.