Does your charging change from AC to USB? - Nexus 4 Q&A, Help & Troubleshooting

My nexus so far seems great but i have this issue and idk if its a defect or idk? When i go to charge my phone with the stock AC adapter and even a HTC adapter it starts charging on AC then sometimes switches to USB and charges slower. And I have to like plug it in and out a few times for it to finally catch as AC its super annoying and my GNex never had that issue. And when i want to use the phone on AC the Charge Drops significantly sometimes discharging and im not even doing anything intensive. Does anyone have this issue? Is it a problem with the USB cable maybe? Or do you think this is a defect? Because its about to be 14 days and i dont have much left to get an RMA cause its what im considering and if I need it i dont have 380 dollars in my bank account either if i do need it so idk how that would work. Any help would be appreciated Thanks!

It lowers the incoming current, by dropping to usb charge, to help keep the battery cooler. They seem to be really trying to keep the battery temp down on this thing.
Ordered my Nexus 4 on the 13th. Still waiting.

Really? Do you know the temps? Or does anyone? Cause sometimes it changes to USB after plugging it in for like 5 mins and i wouldnt think it gets that hot that quick. And when i finally get the AC to seem to stick the temps go up to 30-35 degrees celcius as normal and im getting around 850mah and it doesn't drop to usb charging it just drops current sometimes mainly when im using it obviously. So idk if it really is what you say or maybe someone could elaborate more?
I just want to get to the bottom of this issue so to know if i need to get an RMA :/

I forgot to mention that it also seems to randomly switch between AC/USB/UNPLUGGED really fast sometimes and i have to unplug and replug to get a charge I have no idea why.. I really want to know if its a software issue or hardware. Thats my main concern.

Woww this makes sense Ive been trying to figure out why this freaking thing was taking so long to charge. this reminds me of the galaxy s and how long that thing took. hopefully this is a software bug and they can get this thing worked out
Sent from my Nexus 4 using Tapatalk 2

ajoerivera said:
Woww this makes sense Ive been trying to figure out why this freaking thing was taking so long to charge. this reminds me of the galaxy s and how long that thing took. hopefully this is a software bug and they can get this thing worked out
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
Yea idk if its a hardware or software bug im hoping software but i may just do an RMA incase if i can ill call google tommorow. And if you want to check how your phone is charging you can download Battery Monitor Widget it shows the mah and all that.

I have that same problem with the charger that came in the box.once it goes to USB it take forever to charge but when I use the charger from my gnex it stays on ac and charges really fast not once does it goes to USB.so I tried the N4 charger on my HTC thunderbolt and gnex and both would go into USB mode and charge really slow.

Pito2k6 said:
I have that same problem with the charger that came in the box.once it goes to USB it take forever to charge but when I use the charger from my gnex it stays on ac and charges really fast not once does it goes to USB.so I tried the N4 charger on my HTC thunderbolt and gnex and both would go into USB mode and charge really slow.
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Click to collapse
For what it's worth, my Nexus 4 *NEVER* charges in an AC mode using the OEM charging plug, regardless of which power point / cable I use with it. And to charge from 'critical' to 100% took about 7 hours last night. Wtf.
It's been RMA'd as I don't believe this to be correct behaviour. Perhaps also related, the USB computer connection has stopped working. It'll charge via USB but won't connect to any computer.

Pito2k6 said:
I have that same problem with the charger that came in the box.once it goes to USB it take forever to charge but when I use the charger from my gnex it stays on ac and charges really fast not once does it goes to USB.so I tried the N4 charger on my HTC thunderbolt and gnex and both would go into USB mode and charge really slow.
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Click to collapse
Hmm so did you use the Gnex charger like the USB cable and AC adapter? Cause ive just used the ac adapters with the N4 Lg USB cable. It makes me think that the USB cable is **** to. I need to find another USB to test this out.

andyvaughan said:
For what it's worth, my Nexus 4 *NEVER* charges in an AC mode using the OEM charging plug, regardless of which power point / cable I use with it. And to charge from 'critical' to 100% took about 7 hours last night. Wtf.
It's been RMA'd as I don't believe this to be correct behaviour. Perhaps also related, the USB computer connection has stopped working. It'll charge via USB but won't connect to any computer.
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Did you try a differnt USB and AC adpter like the previous post said? I just want to make sure cause if not im gonna RMA

Nocturnal86 said:
Did you try a differnt USB and AC adpter like the previous post said? I just want to make sure cause if not im gonna RMA
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Click to collapse
Yep, tried a whole bunch of different power sockets, usb charger plugs and cables. Still screwed. The more I read, the more its obvious that the devices behaviour isn't correct.

You should send it back because mine charges fine. It takes 2-3 hours to charge mine to full from empty. I'm using the charger and USB cable that came with the phone.

I'm actually facing the same thing, I slept for 3 hours and woke up to my phone being only 60% charged. I tried plugging it in and out a couple of times, and now its back to AC and not switching to USB anymore.

In using Franco kernel and even enabling USB fast charge doesn't keep it from showing USB.
Sent from my Nexus 4 using Tapatalk 2

Nocturnal86 said:
Hmm so did you use the Gnex charger like the USB cable and AC adapter? Cause ive just used the ac adapters with the N4 Lg USB cable. It makes me think that the USB cable is **** to. I need to find another USB to test this out.
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I was looking at my LG charger and it seems to be missing one of the gold connectors on the male part of the cable Idk if this is normal but my gnex has all the gold connectors.

Pito2k6 said:
I was looking at my LG charger and it seems to be missing one of the gold connectors on the male part of the cable Idk if this is normal but my gnex has all the gold connectors.
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Yea mine is missing it to I wonder if that is why? And i just got my RAVpower external battery and that usb has all the pins and i tried to charge my phone with the lg brick and the ravpower usb and it seems to charge fine goes to ac every time. So im really wondering if its the LG USB that i got and it being faulty or not. I need to get another USB to test this out. Cause i dont want to swap out an entire phone for just a usb..

I've noticed mine charges as USB when using the stock LG charger. I had put it down to the 3 metre USB cable it was attached to, but I guess it's just a pants charger.

I just started having the same problem since Sunday. Had the phone for 2wks now. I had the same problem with my gs2. I really don't like these adaptor charger now a days. I go for the straight wall charger. Seems to work best. I think it's better because it doesn't convert to a usb cord as well, I don't know but I went ahead and ordered this one. http://pages.ebay.com/link/?nav=item.view&id=150959459340 should be here Friday. it says original OEM charger for E960 nexus 4. We'll see.. I suggest direct wall charger instead of those USB adaptor that come with phones now.
I just looked at my USB charger from lg, it has 4 gold pins. Seems like they're all there, how many are there suppose to be??
Sent from my Nexus 4

I'm not having the issue ... But it happened to me when I had my s3 I would use oem Samsung home charger and it would charge for a bit and it would stop ...
Sent from my Nexus 4 using XDA Premium HD app

noodles2224 said:
I just started having the same problem since Sunday. Had the phone for 2wks now. I had the same problem with my gs2. I really don't like these adaptor charger now a days. I go for the straight wall charger. Seems to work best. I think it's better because it doesn't convert to a usb cord as well, I don't know but I went ahead and ordered this one. http://pages.ebay.com/link/?nav=item.view&id=150959459340 should be here Friday. it says original OEM charger for E960 nexus 4. We'll see.. I suggest direct wall charger instead of those USB adaptor that come with phones now.
I just looked at my USB charger from lg, it has 4 gold pins. Seems like they're all there, how many are there suppose to be??
Sent from my Nexus 4
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That actually sounds like a good idea and should hopefully work! I need to order one. Still debating on Getting an RMA cause i dont want **** phone or worse phone..
Correction And it should have like 2 gold outer pins and 3 gold inner pins and mine and I guess a few other people have the outer pins but only 2 inner pins im missing the left most inner pin.

Related

Screen fails when charging!

why when you plug the phone up to charge the touchscreen goes nuts can this be fixed with a software update?
edit:wrong section please move
you are using a different charger from the one recieved from the phone or you are using some old and faulty usb port from a computer.. These problems are reported in the Apps and themes section actually the wrong place 2
l2p
Im using a cord I was provided with
Sounds like either your cord or your phone has a problem. I'd exchange them while you can.
ok it does not do this when I plug it into my room or my other PC so why does this happen when I plug it in my living room or in my laptop! Ive about had it. I hope this is fixed with a software update
Darrien13 said:
ok it does not do this when I plug it into my room or my other PC so why does this happen when I plug it in my living room or in my laptop! Ive about had it. I hope this is fixed with a software update
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Click to collapse
There's no problem with your phone, software or hardware. The problem you are experiencing is from the usb port not providing correct voltage that the phone need. Use the cord with the provided wall charger will not give you this problem.
Same thing happened to all 4 of my touch screen phones when used with some third party chargers or low voltage usb ports.
BruceCLin said:
There's no problem with your phone, software or hardware. The problem you are experiencing is from the usb port not providing correct voltage that the phone need. Use the cord with the provided wall charger will not give you this problem.
Same thing happened to all 4 of my touch screen phones when used with some third party chargers or low voltage usb ports.
Click to expand...
Click to collapse
I am using the charger I was provided with just the USB from my old nexus s
Darrien13 said:
I am using the charger I was provided with just the USB from my old nexus s
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Click to collapse
That's pretty strange. It sounds like the circuit in your living room has more noise in the power, but usually a DC charger should reduce that enough.
BruceCLin said:
That's pretty strange. It sounds like the circuit in your living room has more noise in the power, but usually a DC charger should reduce that enough.
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Click to collapse
DC charger?
I plugged in an eBay cheapo charger and screen's touch goes all wonky on me too.
no software can fix what is clearly a voltage issue coming from either your charger or the source that your charger is plugged into. Had the same issue last night on a walmart charger but when I use the provided usb cable in a decent usb port or the wall charger provided by samsung, the problem goes away. I would steer clear of using the problematic charger/usb cable/wall outlet to prevent possible long term damage to your device.
generalagony said:
no software can fix what is clearly a voltage issue coming from either your charger or the source that your charger is plugged into. Had the same issue last night on a walmart charger but when I use the provided usb cable in a decent usb port or the wall charger provided by samsung, the problem goes away. I would steer clear of using the problematic charger/usb cable/wall outlet to prevent possible long term damage to your device.
Click to expand...
Click to collapse
I noticed it happens when I have two plugs in my wall. So this is my outlet? How am I suppose to charge my device then? I REALLY want this device and do not wan't to return it because of the power issue. This didn't happen to my G1, im guessing because it used up less power?
Same thing happened to me so i took it back to BB and exchanged it. Its the phone. Go ahead and exchange it.
varungandhi said:
Same thing happened to me so i took it back to BB and exchanged it. Its the phone. Go ahead and exchange it.
Click to expand...
Click to collapse
no it's no this is my 2nd device like this its my wall or charger's I get
I have this problem came with my current touch screen and my previous blackberry storm.. I used a cheap charger and I have this problem, or even if I use my wife's Nokia also like this.. what I do is pull off the battery and reinsert and your problem will gone.. alternatively, use back the original charger.. or your case, avoid using the socket which gives u the problem like your living room..
Sent from my Nexus One using XDA App
I am using the original charger
are you using your computer to charge the phone or is it plugged into the wall. i know a few people had the same problem when a computer was being used to charge the phone.
Im using a computer.
Darrien13 said:
Im using a computer.
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Click to collapse
if you're using your computer, it'll keep happening. just to be on the safe side - exchange the device.
varungandhi said:
if you're using your computer, it'll keep happening. just to be on the safe side - exchange the device.
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Click to collapse
This does not happen when I plug it into my pc can you explain that? Also I'm not going through the hassle of returning the phone again just to have the same problem occur because it is not my phone.

[help]Very Slow charging 1% just for 30min

hi guys
my friend got a used galaxy s and he found that the charging is very slow either by usb or with the adapter!!
it chargs 1%+ just for half an hour
but when he removed the battery and plug it on other external adapter it get charged very fast!
i knoow it is strange problem!!
any idea can help??
thankx
More Info:
*he but a stock firmware>
-he got a new battery an d still sam problem!!and also he renew his adapter but still same!!
Sounds the faulty hardware - ask samsung?
And, you posted this in the wring section newb.
Sent from xda premium app on i9000m.
Almost certainly bad hardware. My first i9000 had a problem with charging, so they just swapped it for another.
Take it in and try another.
i am not really into it and it could be absolutely nonsense xD sry if so
could it be that your charger is only for ~220-240V and you are trying to charge it in a country with ~110V
PhilAd said:
i am not really into it and it could be absolutely nonsense xD sry if so
could it be that your charger is only for ~220-240V and you are trying to charge it in a country with ~110V
Click to expand...
Click to collapse
no way
if it is 220V or 110v
i have usb way to charge it>>no diffrents!
I have a plugin charger & a USB charger. When I plug my USB charger, it charges quite fast. But with the wall charger, there seems to be a problem. I discovered that my daughter had tried to push it in the wrong way & has bent the pins way too little. Now, when I have to use the wall charger, I need to shift the phone a few times for it to connect. Is it possible to bend the pins INSIDE your phone socket? Is that why it isn't connecting properly?
always the phone is showing charging so no way for desconnectiing the charger or the pin inside
Don't know if this is your problem but the charger that came with my phone was very slow, it would take about 6 hours to do a full charge. I bought one off the internet designed for a blackberry and it charges my phone in 2 hours now.

Nexus 7 doesn't charge when on, but charges when turned off?

It's really weird. When my nexus 7 is on, it won't charge or connect to the pc by usb, as if the usb port doesn't work. When I turn it of it charges normally, not problems whatsoever. I tried with factory cable and charger still same issue.
I don't have the receipt to return it so I have to find a fix, any ideas?
Raplacing the usb port might do the thing or is it something else? Is someone having this issue?
Thanks
Sent from my SGH-T879 using Tapatalk 2
You don't have enough power on your USB port. Mine charges via usb just fine while in use. My car charger does what yours is doing.
I'll assume it charges fine when using the ac charger that came with your n7?
Why you can't connect to your PC...I don't know. Like you said...maybe a bad USB port. I'm using an Asus USB 3.0/SATA lll PCI card.
Sent from my Nexus 7 using xda premium
phillip1953 said:
You don't have enough power on your USB port. Mine charges via usb just fine while in use. My car charger does what yours is doing.
I'll assume it charges fine when using the ac charger that came with your n7?
Why you can't connect to your PC...I don't know. Like you said...maybe a bad USB port. I'm using an Asus USB 3.0/SATA lll PCI card.
Sent from my Nexus 7 using xda premium
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Click to collapse
My nexus 7 won't charge at all when it's on. It charges normally when of with any usb/adapter, but when off not charging at all with any usb/charger even oem one
Sent from my SGH-T879 using Tapatalk 2
Read the documentation. It does not support charging over USB while in use. There's not enough power through a computer USB port.
dvorak67 said:
Read the documentation. It does not support charging over USB while in use. There's not enough power through a computer USB port.
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It doesn't charge even if I plug it in the wall. I have to turn off my nexus to charge it!
Sent from my SGH-T879 using Tapatalk 2
Superpopsss said:
It doesn't charge even if I plug it in the wall. I have to turn off my nexus to charge it!
Sent from my SGH-T879 using Tapatalk 2
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Click to collapse
I have the exact same problem. Mine won't charge when on and will not connect to PC via USB. Did you ever find a solution?
I had the same problem, it turned out to be an iffy USB cable. Grabbed one of the kids micro USB cables (for their phone). Fixed the issue for me.
Sent from my Nexus 7 using Tapatalk 2
toidimaet said:
I had the same problem, it turned out to be an iffy USB cable. Grabbed one of the kids micro USB cables (for their phone). Fixed the issue for me.
Sent from my Nexus 7 using Tapatalk 2
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Doesnt matter what kind of cable I use or charger. Cant get it to do anything but Stickmount still works somehow.
Sorry to dig this out. Have the same problem as OP for a few month. Now I'am annoyed enough to find a solution.
Anybody with good advice?
Cable/charger won't matter: if GN7 is on (either active or standby) it won't charge (or get recognized by PC). If switched off, it charges anywhere (wall mount charger, PC USB, ...)
I'm also having this same problem and have been unable to find a solution after about an hour or so.
I didn't find a solution. Sold on cl for dirt cheap. Bought an n7 2013
Sent from my Nexus 7 using Tapatalk 2
same problem
I bought my n7 on 11-30-12. In the last month or so its developed the same problem. I called Asus for warranty. The guy says you can send it to Texas for it to be studied and repaired but it will take a LLLOOOONNNGGGG time. He said I should wait til the factory warranty ran out and hope Wallyworlds extended warranty offers to replace it with a new one. I tried taking the back off and unplugging-replugging it, didn't help. I tried a factory reset, didn't help. Guess I'll keep trolling the interweb for ideas til the end of the month and hope Wallyworld gives me a new one! Either way its the last asus for me. I may have to sharpen my teeth for all the crow I'll have to eat when I show up for a visit at my brothers' homes with an ipad air...
mjknc said:
I bought my n7 on 11-30-12. In the last month or so its developed the same problem. I called Asus for warranty. The guy says you can send it to Texas for it to be studied and repaired but it will take a LLLOOOONNNGGGG time. He said I should wait til the factory warranty ran out and hope Wallyworlds extended warranty offers to replace it with a new one. I tried taking the back off and unplugging-replugging it, didn't help. I tried a factory reset, didn't help. Guess I'll keep trolling the interweb for ideas til the end of the month and hope Wallyworld gives me a new one! Either way its the last asus for me. I may have to sharpen my teeth for all the crow I'll have to eat when I show up for a visit at my brothers' homes with an ipad air...
Click to expand...
Click to collapse
I had this problem with my Nexus 7 (2013). In my case, the usb charging port on the tablet was severely damaged. This caused the USB port wires to short with each other. USB charging was obviously not possible. However, the unit would charge with the wireless charger--but only when off.
Since I had a wireless charger, and the USB port was destroyed already, I took a hemostat clamp and physically snapped and removed the USB charging port and wires. Once the USB wires were no longer shorting, the wireless charging worked flawlessly.
If you don't care about USB charging or connectivity, this workaround may work for you. Otherwise, you may consider a daughterboard replacement or replacing the USB port.
Hope this helps...
You need a good wall charger, a USB port on your computer isn't going to cut it. Buy one of the high power ones from Amazon. I find mine will hold at whatever level it is at now with my Kindle's wall charger if I'm using it but will charge pretty quickly when the screen is off.
I know this is an old thread but I acquired a nexus 7 2012 from my sister. She said it doesn't charge. I did a factory reset and found that it charges when it's off and holds charge so the battery is out the equation. I purchased a new usb port and fitted and although the USB fits a lot better it still only charges when it's off. I've used plenty of wall chargers Sony, Samsung but won't charge when it's on at all. Anyone get to the bottom of this?
Thank you
Sent from my Sony Xperia Z5 using XDA Labs
This is an old thread, but I have the same problem. My N7 charges only when turned off no matter which cable or charger I use.

[Q] S4 only charges when plugged in to my computer

My phone only goes into charging mode when I plug it in to my computer. Anyone have this problem?
tawalla said:
My phone only goes into charging mode when I plug it in to my computer. Anyone have this problem?
Click to expand...
Click to collapse
Have not had this problem myself. Try another USB charger? Just about anything that's 500mA will work (albeit not nearly as fast as the 2.0 amp charger that came with your phone).
I suspect your charger.
Aou said:
Have not had this problem myself. Try another USB charger? Just about anything that's 500mA will work (albeit not nearly as fast as the 2.0 amp charger that came with your phone).
I suspect your charger.
Click to expand...
Click to collapse
It was the cable. I really didn't suspect it would be that since I have barely used it and I've only had it for two weeks. Thanks!
tawalla said:
It was the cable. I really didn't suspect it would be that since I have barely used it and I've only had it for two weeks. Thanks!
Click to expand...
Click to collapse
Good to hear it was a simple solution. You might check with the place you purchased it from to see if they will provide a new cable. I guess we can just be glad you didn't find out about the cable during the middle of an Odin flash...
Aou said:
Good to hear it was a simple solution. You might check with the place you purchased it from to see if they will provide a new cable. I guess we can just be glad you didn't find out about the cable during the middle of an Odin flash...
Click to expand...
Click to collapse
No kidding. That would hurt a little
I am now having this problem after my phone got wet. No AC or DC chargers will work but the phone will always charge from a computer or even the USB interface of a car.
Even if I can get an AC or DC charger to be recognized, the phone will show as charging but the battery will continue to decline.
It is making no sense to me though I assume getting the phone wet partially fried something.
Yeah the voltage is increased to charge you battery when on AC power, at the kernel level. USB voltage is lower. So i'd say surely fried, and will no doubt stop working sooner or later.
I know that on my s2 I had an issue where it would say its charging and when I woke up in the morning no charge at all. The pin/row of pins or bar if you will would bend down and not make good contact. I used a tooth pick to pry up on it every time it did that.
Jnewell05 said:
Yeah the voltage is increased to charge you battery when on AC power, at the kernel level. USB voltage is lower. So i'd say surely fried, and will no doubt stop working sooner or later.
I know that on my s2 I had an issue where it would say its charging and when I woke up in the morning no charge at all. The pin/row of pins or bar if you will would bend down and not make good contact. I used a tooth pick to pry up on it every time it did that.
Click to expand...
Click to collapse
Thanks. I didn't realize that the charging port was removable on the S4 so I swapped that out and all is fine now. :good:
Ummm... No its not the voltage. It is the ID pin. The voltage stays the same. The only actual difference is the milliamp mAH output of the charger. A normal USB plug has 500mA our charger has 2000. How the phone tells the difference? The 2 data pins inside he charger are shorted together. The voltage always stays the same.
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

Unable to charge!

I just starting having this issue last night...out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
The odd thing is it actually charges a little in between the messages popping up, so it makes no sense...it's an obvious contradiction. lol I did a reboot but that didn't fix it. I'm using the oem charger.
This morning it happened a few more times but after unplugging and plugging back in quite a few times, it seems to have stopped - it appears to be charging normally (for now), but I'm still concerned!
Any suggestions/ideas?
siciliano777 said:
I just starting having this issue last night...out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
The odd thing is it actually charges a little in between the messages popping up, so it makes no sense...it's an obvious contradiction. lol I did a reboot but that didn't fix it. I'm using the oem charger.
This morning it happened a few more times but after unplugging and plugging back in quite a few times, it seems to have stopped - it appears to be charging normally (for now), but I'm still concerned!
Any suggestions/ideas?
Click to expand...
Click to collapse
I've seen it happen now and then on my phone. Usually it just means the charger isn't very well suited. This happened when I was using the charger for an MSI Tablet that my wife uses and keeps plugged in in the living room. It does charge very very slowly.
On another note, I actually had the phone tell me last night while I was outside that the battery was too cold and that it couldn't charge while hooked up to my external battery pack.....now THAT was funny.
Were you using the original charger the whole time? If so your USB port might be going bad?? I had to replace mine on my Galaxy Nexus which was a Samsung.
Big Cam said:
Were you using the original charger the whole time? If so your USB port might be going bad?? I had to replace mine on my Galaxy Nexus which was a Samsung.
Click to expand...
Click to collapse
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
siciliano777 said:
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
Click to expand...
Click to collapse
Hey buddy I have the same issue. I am not sure if it is the USB 3.0 High Speed port. But what I did was use a stand micro USB cable with the original charger and it works. I am going to ask for a warranty exchange here shortly. But I suggest you try that.
siciliano777 said:
Hey, yeah the same charger the whole time. This is very odd because now it's not doing it anymore. I just got the phone a few months ago so I can't imagine it's the USB port...that would be ridiculous!
Click to expand...
Click to collapse
True, that would be odd. I got mine just a week or so ago and it charges fine with the original 3.0 charger and my old 2.0 ones from my galaxy nexus. I'd just keep an eye on it and if it keeps happening, it may be worth getting a warranty replacement.
drozek said:
Hey buddy I have the same issue. I am not sure if it is the USB 3.0 High Speed port. But what I did was use a stand micro USB cable with the original charger and it works. I am going to ask for a warranty exchange here shortly. But I suggest you try that.
Click to expand...
Click to collapse
Hey man, it's funny that you say that because if it continued to not work that was the next thing I was gonna try (standard usb cable) thanks for letting me know I'm not alone here! It's kind of ridiculous that a two month old phone would have these sort of issues, especially at this price range...it's pretty much inexcusable.
If it continues to happen I'll be trying for the warranty exchange as well!
Thanks!
siciliano777 said:
out of nowhere while the phone was plugged in, it said "Unable to charge. Use the original charger."
I did a reboot but that didn't fix it. I'm using the oem charger.
Any suggestions/ideas?
Click to expand...
Click to collapse
I'm having a severe case of this issue on my Note3.
No matter what charger cable I use (including 3.0 OEM), w an OEM base or not, no cable will charge and always gives me the "Use original charger" statement. The only way to currentlly power my device is via Qi Wireless or swap batteries.
I'm not sure what may have caused this.
The only big difference with my usage is I recently bought Anker batteries for swapping the OEM battery. But I've put my OEM back in and Im still getting this issue.
Dont kno if there's any relation but LG Qi Pad use to charge through the Seidio Dilex just fine, but now I have to take the case off. Qi Wireless charging still works fine on my Lugulake with the Dilex on though. Difference between then and now is I added a Skinomi on my back cover (excessive, i kno, for those occasional days when I want to go bare).
EDIT
my PC doesnt seem to detect my NOTE3 as a storage drive either when plugged in. Ugh, i may have a busted port. I wonder if I may have damaged it when installing my Skinomi. The adhesive requires heat to activate so I had plastic wrapped my phone and wrapped a hot towel around it to help thhe curves stick down (no it wasnt plugged in at the time)
other details, likely irrelevant, is I recently added a 64GB SDXC the device that previously didnt have external Storage.
punee said:
I'm having a severe case of this issue on my Note3.
No matter what charger cable I use (including 3.0 OEM), w an OEM base or not, no cable will charge and always gives me the "Use original charger" statement. The only way to currentlly power my device is via Qi Wireless or swap batteries.
I'm not sure what may have caused this.
The only big difference with my usage is I recently bought Anker batteries for swapping the OEM battery. But I've put my OEM back in and Im still getting this issue.
Dont kno if there's any relation but LG Qi Pad use to charge through the Seidio Dilex just fine, but now I have to take the case off. Qi Wireless charging still works fine on my Lugulake with the Dilex on though. Difference between then and now is I added a Skinomi on my back cover (excessive, i kno, for those occasional days when I want to go bare).
EDIT
my PC doesnt seem to detect my NOTE3 as a storage drive either when plugged in. Ugh, i may have a busted port. I wonder if I may have damaged it when installing my Skinomi. The adhesive requires heat to activate so I had plastic wrapped my phone and wrapped a hot towel around it to help thhe curves stick down (no it wasnt plugged in at the time)
other details, likely irrelevant, is I recently added a 64GB SDXC the device that previously didnt have external Storage.
Click to expand...
Click to collapse
I have this issue with my Note 3 as well it will charge with 2.0 but I get error message with 3.0 I called verizon first time after saying they would replace it they sent a 12" usb 2.0 cable which they charged $20 for I called back second rep stated she knew what i meant and she would sent the correct one out right away and of course remove the charge The sent a 3' usb cable with a led on it so i call back a third time and was advised they do not have usb 3.0 in stock and internal documents instruct them to transfer to Samgsung I call samsung and they rep tells me nope we don't have usb 3.0 either and that their documentation advises that they ship usb 2.0 I know this may seem petty but I paid $600 for this phone and I want to use usb 3.0 and it should be functioning oh yeah charging phone with cable with usb 2.0 that i had from my note 2 and now I see never carrier or manufacturer really care since they have my money and 2yr commitment
charging too slow , use original charger
I had this problem for some time now
it used to happen once every few weeks
now the phone doesnt charge using the original usb 3.0 cable provided with the device
I have no idea whats the problem
I plug it in and yet battery still goes down
leave it for hours and its not fully charged
and keels disconnecting
tried another cable, still the same problem
am out of the states and so, no verizon tech support
any ideas ??
wasim salman said:
I had this problem for some time now
it used to happen once every few weeks
now the phone doesnt charge using the original usb 3.0 cable provided with the device
I have no idea whats the problem
I plug it in and yet battery still goes down
leave it for hours and its not fully charged
and keels disconnecting
tried another cable, still the same problem
am out of the states and so, no verizon tech support
any ideas ??
Click to expand...
Click to collapse
Try a different USB power source (charger). They should be available worldwide.
Sent from my Note 3 via Tapatalk

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