Related
On Saturday night i was txting playing beer pong having a good time.
When all of a sudden a black screen came out saying something about how it was goin to restart and reset or something like that and that all my personal info would be gone.
So i did it and once it restarted it just stayed stuck on the boot up screen.
Not thinking twice about it as i was having fun i just put it in my pocket thinking maybe its gonna take a lil longer but then i realized after awhile it was still on that same screen.
I took out the batter turned it on again same thing happened.
I gave up and decided i'd just deal with it the next morning.
Next morning comes its now like around 1-ish crazy party haha
Point is phone is dead i charge it for 30 min? i try turning on and nothing.
So then i boot up pushing both buttons figured i would do a hard reset.
Still nothing!
My friend decides to take me home so i take this time to charge my phone a lil more with his car charger and at first it was charging then out of no where it doesn't charge?
No light?
No boot up?
Nothing?
I take the battery out and back in then plug it into the charger and the light doesn't turn on but my phone just starts vibrating uncontrollably...
This freaks me out so i take the battery out and again same thing.
I took the battery out for a couple minutes then put it back in and it started charging again.
yay!
Oh btw the whole time this happened i was able to get into bootloader mode so i figured it cant be bricked and i can fix it just got to charge it.
I got home battery wasn't that charged but i plugd it in to my computer in bootloader mode hoping it would charge for a bit then i downloaded a new rom and i read it was a good idea to use task29.
Sounded like a great idea to fix my phone.
I got the Repack by ShaDrac and flashed it on my phone.
One strange thing i did notice was that usually when i flash it i see HTC then a progress bar.
This time it was just blank all black but with the progress bar i saw it go all the way to 99% and 100% on my computer it even said successful flash.
But after that it just stayed off?
No reboot ?
NOTHING!
wont charge
wont turn on
no bootloader mode
completely bricked.
im sure the battery is just dead since it wasn't that charged to begin with but i have no way of charging it!
I did a lot of googleing and found no answers i refuse to believe its bricked!
it cant be rite??
If anyone could please help me i would really appreciate it.
Ive only had my HD2 for about a week =[
Oh and it's a T-Mobile US version unlocked.
javydawg said:
On Saturday night i was txting playing beer pong having a good time.
When all of a sudden a black screen came out saying something about how it was goin to restart and reset or something like that and that all my personal info would be gone.
So i did it and once it restarted it just stayed stuck on the boot up screen.
Not thinking twice about it as i was having fun i just put it in my pocket thinking maybe its gonna take a lil longer but then i realized after awhile it was still on that same screen.
I took out the batter turned it on again same thing happened.
I gave up and decided i'd just deal with it the next morning.
Next morning comes its now like around 1-ish crazy party haha
Point is phone is dead i charge it for 30 min? i try turning on and nothing.
So then i boot up pushing both buttons figured i would do a hard reset.
Still nothing!
My friend decides to take me home so i take this time to charge my phone a lil more with his car charger and at first it was charging then out of no where it doesn't charge?
No light?
No boot up?
Nothing?
I take the battery out and back in then plug it into the charger and the light doesn't turn on but my phone just starts vibrating uncontrollably...
This freaks me out so i take the battery out and again same thing.
I took the battery out for a couple minutes then put it back in and it started charging again.
yay!
Oh btw the whole time this happened i was able to get into bootloader mode so i figured it cant be bricked and i can fix it just got to charge it.
I got home battery wasn't that charged but i plugd it in to my computer in bootloader mode hoping it would charge for a bit then i downloaded a new rom and i read it was a good idea to use task29.
Sounded like a great idea to fix my phone.
I got the Repack by ShaDrac and flashed it on my phone.
One strange thing i did notice was that usually when i flash it i see HTC then a progress bar.
This time it was just blank all black but with the progress bar i saw it go all the way to 99% and 100% on my computer it even said successful flash.
But after that it just stayed off?
No reboot ?
NOTHING!
wont charge
wont turn on
no bootloader mode
completely bricked.
im sure the battery is just dead since it wasn't that charged to begin with but i have no way of charging it!
I did a lot of googleing and found no answers i refuse to believe its bricked!
it cant be rite??
If anyone could please help me i would really appreciate it.
Ive only had my HD2 for about a week =[
Oh and it's a T-Mobile US version unlocked.
Click to expand...
Click to collapse
If you have only had it for a week then the best thing is to just take it back to wherever you bought it and ask for a direct replacement as it should still be within the time frame for that.
Sounds like you have done everything possible to bring it back, taking the battery out, hard reset. If it wont turn on, wont go into the bootloader and you cant get an activesync connection then theres not really much more you can do.
Mark.
yea i agree, dont waste time fiddling and trying to bring it back, get round the shop today.
Unfortunately thats not an option as i got it from someone else and then unlocked it since im on at&t. At most i would have to call htc and hope the manufactureres warranty can do something but i highly doubt it.
cant believe this is the end of my HD2
javydawg said:
Unfortunately thats not an option as i got it from someone else and then unlocked it since im on at&t. At most i would have to call htc and hope the manufactureres warranty can do something but i highly doubt it.
cant believe this is the end of my HD2
Click to expand...
Click to collapse
You might try taking the battery out and leaving it out for at least 24 hours. Sometimes that will reset a few things and bring the screen back on but im not guarenteeing anything. Yo uhave nothing to lose at this stage though. You could also try connecting it to your pc via activesync and see if it connects. Even if the screen isnt coming on you might still get a connection which you could use to flash a new rom.
Even getting a replacement battery off ebay very cheaply might sort it out as I have heard of batterys going funny before.
Just a few sugestions.
Mark.
all the phones should (I think) be manufacturer warrantied for the first year, so I bet htc will fix it, though you might have to pay shipping.
dig out your regions htc repair center and get in touch. so long as they can't see the hspl it should be free.(
I dont have HD2 (<--nexus one), but one thing i have noticed with all HTC phones that I've had something similar happen is when i have tired to reboot the phone by turning it off and then trying to turn back on it wont. I would take the battery out and still it will not. I would do the same with the sd card and same but what fixes it is taking the SIM out press the power button few times with no battery and then putting everything back on and it turns on. It happens in a while. Maybe not the same problem but i guess its worth a try if you haven't yet. One more thing I would try is to take the battery out, the sd card and the SIM card out and then plug your phone into the charger and wait a few mins to see if the led or screen would come on. Try the same thing by plugging it to your computer. If computer does make sound and it does detect your phone then it might just a screen related issue which might be the case since you already flash it with a different rom and nothing came on. I know you probably have tried this but you didnt say in your post but have you tried this?
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
“This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel.”
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Good luck
I agree with mskip about the 24H thing if you let the internal/backup battery die it could solve a possible brick then by reflashing
also what deanesn said about the HD phones its also true (same prob with G1 and excalibur) sometimes out off nowhere it wont turn on or its just going to give you a black screen... wierd huh!?
important things I wanna know is
what rom where you using? what radio version? what were the last app or apps you installed on your HD2?
anyways from what I've read&done ever since I joined XDA this is the best thing to do in a situation like yours
This is when you get a black screen
1 if its stuck on the boot screen try to do another hard reset
2. if you cant or nothing happeneds try to see if you can acces the bootloader screen
3. if you cant, remove the batterie for like 24H or maybe more so the internal batterie dries out (if you do that make sure that you try to estimate around 50% to 70% before removing the actual batterie for reflashing)
4. then insert the batterie and try to acces the bootloader or hard reset by pressing the key combanations dont try to see if by a miracle chance it would fix the problem (trust me at this point it wont)
5. if it actually DOES bootup find and download THE STOCK ROM FROM TMOBILE
6. HARD reset if nothing then do it agn but before it has a chance to, try to boot up
7. quickly acces the bootloader wipe your phone (task 29 for hd2) and flash the STOCK ROM (not a custom rom. I read somewhere that its always better to go with an official tmo rom)
thats it Ive try many things on my ALMOST bricked situations this are the things Ive done MAYBE IT WONT WORK FOR YOU, one time I thought my excalibur was dead until I left my phone without a batterie for like a weak then later out of nowhere it boots up only on the first tmobile splash screen and I was able to fix it
LOL even tho those steps prob dont apply to you what you can do is call HTC and tell them you have a black screen on your htc DONT TRY AND ACT all smart by telling them you have a brick and you had a custom rom and all of that cause that prob voids your warranty with HTC, from what I've read this one guy told them that his girlfriend was texting and then the phone froze and the she remove the batterie and the screen went black. And he got a replacement
also another one that I read is a guy telling them he was doing an OFFICIAL ROM UPDATE and the phone never turned back on.
hope it helps
Mark:
Thanks, and this is actually my plan lol I used to flash my old motorola rizr all the time even had to testpoint it to bring it back from a complete BRICK! but the one thing i couldnt fix was water damage haha but after a week of having the battery out some how... miraculously it came back
Deanesn:
How is the nexus one? I was gonna get a nexus one or a hd2 but the screen size ended up being the tie breaker although ever since my g1, android has had my heart haha
Ive always hated windows mobile but the hd2 was perfect!
I also agree with what u said, i have seen those symptons before.
But yea thanks on the advice.. sadly... already tried it and nothing.. =/
Tuppaacc:
Thnx thats exactly what im trying to do.
My only problem is my battery is dead and i need to charge it!
Oh i just noticed i forgot to answer ur questions Tuppaacc.
tuppaacc said:
important things I wanna know is
what rom where you using? what radio version? what were the last app or apps you installed on your HD2?
Click to expand...
Click to collapse
I was using Duttys_Leo_Sense_2.5_5.2.21898.5.0.91_2.10_Radio_2.08.50.08.2_HG_V1.7_WWE Rom.
Im not really sure what radio i was using but if i had to guess i would say 2.10 since i dont remember flashing anything else and i heard the best radio was the one the HD2 already came with.
As for the last app installed ummm.... iGo8? not sure either but in total all the apps installed where
My Phone
Marketplace
Facebook
Myspace
iGo8
Aim
Flashlight
Glympse
umm cant think of any other ones. I know i didnt install much just had flashed the rom the night before.
again sorry for skipping your question.
try
try taking sd card out and boot it work for me
Here is what you have to do after I made a mistake and "killed" my US version HD2, but it's back to service.
First of all, you have to be sure the battery has at least 50% left. If the unit is able to charge the battery, leave it charged for a couple of hours.
Second, unplug all the cables from the unit, take the battery and wait for a few seconds, then put the battery back in. Press and hold volume down button and press red (end/power) button once. If everything goes well, you should see a tri-color screen.
Third, plug in the phone and run ROM update again.
WARNING: flashing will erase your personal data.
javydawg said:
Oh i just noticed i forgot to answer ur questions Tuppaacc.
I was using Duttys_Leo_Sense_2.5_5.2.21898.5.0.91_2.10_Radio_2.08.50.08.2_HG_V1.7_WWE Rom.
Im not really sure what radio i was using but if i had to guess i would say 2.10 since i dont remember flashing anything else and i heard the best radio was the one the HD2 already came with.
As for the last app installed ummm.... iGo8? not sure either but in total all the apps installed where
My Phone
Marketplace
Facebook
Myspace
iGo8
Aim
Flashlight
Glympse
umm cant think of any other ones. I know i didnt install much just had flashed the rom the night before.
again sorry for skipping your question.
Click to expand...
Click to collapse
the thing is the phone itself wont charge the battery.
I plug it into the wall and no lights turn on to indicate its charging.
javydawg said:
the thing is the phone itself wont charge the battery.
I plug it into the wall and no lights turn on to indicate its charging.
Click to expand...
Click to collapse
You need to get a desktop charger so you can plug the battery in and make sure its fully charged. I dont think they are available from shops but you can buy them online (ebay) for around a fiver.
http://cgi.ebay.com/Desktop-Battery...&otn=8&po=LVI&ps=63&clkid=9087015918333818927
That one says for the T8585 but im pretty sure they both use exactly the same battery. You might want to check on that though.
Mark.
My goodness, that OP is a real doozie.
That's pretty wild man, although I don't have much input, other than the obvious suggestions that have already been provided for you... I will say that was a worthy read.
Yea thats pretty much my only option I will be buying that desktop charger real sooon and ill get back to the forum with my results.
Cant believe they are so cheap haha
Ive even seen one that comes with an extra OEM battery and charger for under 15 dollars!
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=230460046498
Thnx for all the help and support. =]
U have a Bricked HD2 my friend
i bought the wall charger and it charged the battery but it still wouldnt turn on or go into bootloader mode or do anything!!
=[
..
any luck with un-bricking your HD2?
Seems like OP bought a damaged phone in the first place or something, or something "happened" on the night of the party. Beer got on it, perhaps?
Hi everyone, I'm new to this forum (first post), I've owned my Continuum for a few months now happily with no problems. I actually love the phone! But recently I ran into a pretty big problem...
Let me give you a little background on my phone first, I have used SuperOneClick on it, to grant super user permissions, I've used the program to grant me access to the phone tethering apps that are out (currently using Open Garden), and the AdFree app in the market. I havn't used anything else in regards to 'hacking' my phone so I'm a bit confused as to why I'm getting trouble.
Anyways here's my problem, lol! Well the other day I turned off my phone and tried turning it back on and I would get a grey battery with the spinning disk, and it wouldn't turn on :\! I tried holding all the buttons, for over 10 seconds, no avail. It still turned on to the battery and nothing. I tried taking the battery out for a whiiiile and nothing. Eventually I plugged in my phone to the wall and it magically worked. Actually that's the only way I've been able to get my phone to turn on lately. It works fine once it's on but every time I turn it off the same thing happens .
So that's truly why I'm here... Is my phone 'bricked', or are these some symptoms of being 'bricked'? Are there any fixxes I can go about taking to you know...fix the problem ?
Any help would be Greatly appreciated,
Thanks everyone,
-Matt
Oops, I forgot to mention that my phone has been acting strange sometimes in the sense that I plug it into the wall and the 'Mass Storage/ Media player' option comes up, even though it's not plugged into the computer, just into the wall.
Pretty strange huh?
Anyways thanks again everyone who helps!!!
Can you try taking out the battery, then putting it back in...
Then hold down the volume down key as you power it back on?
I would try un-rooting and doing a factory reset... that should eliminate software issues... If you're still having issues then take it to VZW and let them give you a new one.
This is not "bricking"... If a phone is "bricked", it does nothing, absolutely nothing, and the only way to make it useful is to use it to build something.
Sure, right now it says "Downloading... Do not turn off Target!!!".
Thanks for letting me know it's not bricked, that's a little reassuring .
After a while I just took out the battery and stuck it back in and attempted to turn on the phone the usual way, and it turned on just fine. I'm guessing it's fixed and hopefully it won't do that again.
I've had my tab 10.1 since august and I rooted it to CM9 around 1month or so ago. (maybe longer!)
Last night I picked it up after getting home (it had been on charge through out the day) and it was off. (normally unplugging the charger turns the screen on)
It also will not respond to the power button at all! I left it off charge over night and tried again this morning but still no success...
Does anyone have any ideas what this might be? (there have been no signs of a power outage/surge in my house while out)
Also should I be worried that If I send it off they won't fix it as its been rooted?Or because should be able to tell till its actually working again, I have nothing to worry about?
I think I read somewhere that while holding the power switch, also hold your finger on the touch screen at the same time, and see if that helps.
thanks I will give this a test when I get home! Any other ideas for trying to solve this?
It's possible that it's the Samsung "Sleep of Death" issue.
Here's the way that I fixed mine: http://forum.xda-developers.com/showthread.php?t=1478361
@PynkFloydd
I was just in the process of trying what your suggested as it sounded promising that others may have had the same issue...
Just as I was putting masking tape over the power button it turned on...I was a little annoyed that I had started your guide and I wanted to finish it but never the less... I got my tablet working again
THANKS!!!
Great to hear! I've recovered a few Android tabs and I've noticed that sometimes it just takes a little luck and a little patience and it comes back from its vacation.
Hey guys,
This is my first time posting, although I am constantly on the forums looking for help and ROMS. Its been about 4 months since the last ROM I downloaded for my phone. Its actually been 4 months since I did anything to my phone. I found a ROM that worked and kept with it. I have a sprint galaxy s4. fyi.
But yesterday while I was in the middle of texting on my phone it randomly shut off. When I tried to turn it back on nothing happened. Then I pulled the battery out and it rebooted showing the Samsung Galaxy S4 screen for about 3 seconds and then shut off again. I tried another working battery and still nothing. So then I pulled the battery out and try to get into the bootloader (holding down the volume up button). It said it was going into the recovery but then shut off about 3 seconds in. So then I tried holding down the volume down, home, and power button which allowed me to go to the OEM(I don't know if that's the correct term but it was a warning about tampering with the software) So I pressed volume up to continue and it immediately shut off again.
I cant get passed anything for about 5 seconds in without it shutting off. It's extremely frustrating and annoying that I literally cannot do anything with it.
Any sort of help or input would be greatly appreciated! Thanks so much in advance!
famoussas328 said:
Hey guys,
This is my first time posting, although I am constantly on the forums looking for help and ROMS. Its been about 4 months since the last ROM I downloaded for my phone. Its actually been 4 months since I did anything to my phone. I found a ROM that worked and kept with it. I have a sprint galaxy s4. fyi.
But yesterday while I was in the middle of texting on my phone it randomly shut off. When I tried to turn it back on nothing happened. Then I pulled the battery out and it rebooted showing the Samsung Galaxy S4 screen for about 3 seconds and then shut off again. I tried another working battery and still nothing. So then I pulled the battery out and try to get into the bootloader (holding down the volume up button). It said it was going into the recovery but then shut off about 3 seconds in. So then I tried holding down the volume down, home, and power button which allowed me to go to the OEM(I don't know if that's the correct term but it was a warning about tampering with the software) So I pressed volume up to continue and it immediately shut off again.
I cant get passed anything for about 5 seconds in without it shutting off. It's extremely frustrating and annoying that I literally cannot do anything with it.
Any sort of help or input would be greatly appreciated! Thanks so much in advance!
Click to expand...
Click to collapse
Make sure you have a well charged battery. Once this happened to me the phone was running hot and the little charge it had was wasted trying to get it to download mode. also having it connected to a computer/power outlet sometimes messes with the boot up. The timing of when you press the buttons also affects the loading. as soon as you see hte Galaxy S4 logo let go of the buttons. Hope this helps/.
Bombillazo said:
Make sure you have a well charged battery. Once this happened to me the phone was running hot and the little charge it had was wasted trying to get it to download mode. also having it connected to a computer/power outlet sometimes messes with the boot up. The timing of when you press the buttons also affects the loading. as soon as you see hte Galaxy S4 logo let go of the buttons. Hope this helps/.
Click to expand...
Click to collapse
I tried 2 different batteries, I also tried having it plugged into the computer, charger, anything. I've also tried different timing on the buttons appreciate the response though. I'm going to keep trying the timing of it.
Anyone have any other suggestions?
Sounds to me like it can be a defective power button which Samsung is notorious of making on their devices.
BIGSAMDA1ST said:
Sounds to me like it can be a defective power button which Samsung is notorious of making on their devices.
Click to expand...
Click to collapse
Samsung phones are under a 1 year warranty with Samsung correct?
famoussas328 said:
Samsung phones are under a 1 year warranty with Samsung correct?
Click to expand...
Click to collapse
http://www.samsung.com/us/support/service/warranty/SPH-L720
Hey BIGSAMDA1ST....thank you so much I looked at it more closely and it seems like the button half of the button is jammed up in there.
Hopefully that's what was causing the problems. ?
Same probleme here (also since yesterday)
Could you solve the problem? I had the same problem yesterday. Galaxy S4 with CM 11. Suddendly the phone rebooted and it just came to life for about 3-4 seconds after taking the battery out and in again. After a few tries it booted coorectly again. But today the same thing happened and now it's dead for about 3 hours. Now I am going to buy an external charger and try to load the battery to 100 %. I also disassembled the phoine and checked the powerbutton for functionality.
Yeah that was not the problem. lol I'm sending it to an outside company due to the face that its not under any warranty. I'm saying its bricked lol
I got my phone yesterday, and it was working for about 18 hours. All of a sudden I picked it up at work and it is no longer turning on. I tried plugging it into the charger, holding volume up + power, holding volume down plus power, but nothing worked. Has anyone else had this issue? I called Google support and they are going to send a new phone, but this doesn't give me a lot of confidence in this phone.
someone on reddit posted something similar. ended up RMA'ing the device as well. not sure what's up with this scenario - loose battery maybe?
Google is sending a replacement unit. It really sucks because I cut my sim to be nano from the nexus 5, so I can't go back to my old phone at all.
shaklee3 said:
Google is sending a replacement unit. It really sucks because I cut my sim to be nano from the nexus 5, so I can't go back to my old phone at all.
Click to expand...
Click to collapse
Use a sim adapter
shaklee3 said:
Google is sending a replacement unit. It really sucks because I cut my sim to be nano from the nexus 5, so I can't go back to my old phone at all.
Click to expand...
Click to collapse
Google sends a replacement unit overnight. Should arrive the next day, so you won't have a phone for at least 1-2 days.
jaidev.s said:
Use a sim adaptor
Click to expand...
Click to collapse
Thanks. I ordered an adapter in the meantime just in case something happens on the next phone.
zephiK said:
Google sends a replacement unit overnight. Should arrive the next day, so you won't have a phone for at least 1-2 days.
Click to expand...
Click to collapse
I'm having this issue as well. Phone worked well since Oct 29, then all of a sudden it shut down and will do nothing. I've requested a new device and Google support is telling me the phone won't ship until the 12th, when the rest of the Google Play Store orders ship. I stole my daughters phone in the mean time, but I can't wait a full week to receive the replacement as one of us will do without till it arrives. I may request a refund and buy a phone locally. Sad-- I waited a month for this phone, ordered on launch day. I shouldn't wind up in the regular queue to get the phone replaced. Poor support if you ask me.
Same thing for my N6p, picked it up and it was off. It's a brick now.
I called and was told they would ship me another, I just saw that its going to be a few days until it gets shipped out.
I transferred my Straight talk to the new nano sim, now I cant go back to my N5.
No phone for a few days.
Dang
Same exact problem. Phone was over 80% charged. Picked it up off of my desk at work to check the time and nothing. Just a brick.
Update*** I hooked the thing to power and nothing. So I just sat here at my desk for several minutes holding down the power button and the damn thing finally came back on. But I had to hold it for a very very long time, not the normal 10-30 seconds like it should take to do a hard power off. I'm talking minutes.
deanb1234 said:
Same exact problem. Phone was over 80% charged. Picked it up off of my desk at work to check the time and nothing. Just a brick.
Update*** I hooked the thing to power and nothing. So I just sat here at my desk for several minutes holding down the power button and the damn thing finally came back on. But I had to hold it for a very very long time, not the normal 10-30 seconds like it should take to do a hard power off. I'm talking minutes.
Click to expand...
Click to collapse
I had the same problem, put the phone down on my desk and picked up a brick. Tried deanb's method out of boredom and desperation, basically, and it actually worked for me as well. I think I held my power button for about a minute and a half before it booted back up. Very weird.
same
Same thing just happened to me, thank you so much for the tip!
Lets hope it will not be a recurrent problem.
Hold Power button+volume down until it turns on....it might take a min. or more.....it happened to me
IF your guys phones turns on, I would still suggest RMA'ing it back to google. There's obviously something wrong with it, don't be lazy. You'll thank me later
My sons just did the same thing. He had 15% and put it in power save and cut the screen off and it would not come back on. Charged it for a while and then read this post. Held the power button down for around a minute and Bam. Working fine now, powering on and off as normal. Thanks alot for the info deanb1234. Still gonna get rma, bad thing he got it from Huawei not the google store and their cs is the worst i have ever seen.
Had the same thing happened. Thankfully it was within 14 days so I returned and got a new one immediately. (Got it from a carrier)
I am having the problem right now. The phone was fully charged and I used it for 10 minutes this morning. The screen went black after 1 minute as normal. I used the finger print reader about 15 minutes later and it would not turn on. It is essentially dead as a brick. I will try to hold the power button + Vol down for over a minute to see it it works. The phone was working flawlessly beforehand. I did not have any problems whatsoever.
My question. Will I have a problem getting Google to RMA the phone if I get it revived? Can they tell if it is currently working? I would like to RMA the phone regardless just in case it is faulty. I purchased the phone in late Oct 2015 and I did not buy the insurance.
Edit: I got it to work again after holding down the power and volume down. Anyone find a cause for this problem? I was systemless rooted for several weeks but everything else was stock.
Wanna ask all you folks who are just sending phones back willy nilly. Are you wiping the phone of your personal data such as Google account etc? All you really have to do is just hold the power button for a while and the phone will turn on. It's not really a defect (well technically perhaps), but why not turn the phone back on and factory reset it before sending it back? Some dude in a warehouse is probably gonna turn your phone back on and he now has access to your Gmail account and God knows what else (if you don't have a screen lock). What am I missing here.
Sent from my Nexus 7 using XDA Free mobile app
I was planning to use android device manager to wipe device if I could not get it to respond. Factory wipe reset along with flashing system image is best option if possible.
systemless root may be cause in my situation . I was using older 2.62 apk. I will give it another few weeks and try new root when Jan security update is released before RMA.
biggolfer said:
I am having the problem right now. The phone was fully charged and I used it for 10 minutes this morning. The screen went black after 1 minute as normal. I used the finger print reader about 15 minutes later and it would not turn on. It is essentially dead as a brick. I will try to hold the power button + Vol down for over a minute to see it it works. The phone was working flawlessly beforehand. I did not have any problems whatsoever.
My question. Will I have a problem getting Google to RMA the phone if I get it revived? Can they tell if it is currently working? I would like to RMA the phone regardless just in case it is faulty. I purchased the phone in late Oct 2015 and I did not buy the insurance.
Edit: I got it to work again after holding down the power and volume down. Anyone find a cause for this problem? I was systemless rooted for several weeks but everything else was stock.
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Do you send your phone to google anyways? or just cancel the replacement?
GMScreech said:
Do you send your phone to google anyways? or just cancel the replacement?
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No, I did not return the phone and no issues have occurred since. I suspect it was a problem due to rooting the phone. I was using a beta version of SuperSU.