Database Users

Stuck on "Quietly Brilliant" Screen

Hello.
First post here and hoping someone out there has a solution for my issue.
My HD2 gets stuck on the "quietly brilliant" screen every time I try to boot it. The only thing which happened directly before was that the battery was low and it switched off. This has happened before, but usually when I plug it in to charge it can just turn back on, or if not plugged in then tries to turn on but turns off again. The amber light comes on when it's plugged in to the charger, and it has been charged for enough time that it should turn on as normal.
I'm not as tech-minded as most of you so I'm kinda fumbling around trying to make something work.
I have tried:
Soft reset (multiple times, at different points in the loading (ie when it has the red writing bottom left before freezing, during "quietly brilliant" animation, and after freezing.
Turning on with memory card out.
Turning on with sim card out.
Turning on while plugged into charger.
Turning on when plugged into usb.
The phone will not:
Boot fully
register when plugged into PC
But it will enter bootloader mode (did I get the right terminology? With the Colour banding?)
When in this mode it either displays "Serial" or "USB" (if connected to PC)
I'm desperately trying to avoid a hard-reset as I've spent quite a long time manually entering contacts etc which aren't backed up (all would be lost ) and getting twitter/youtube/facebook all that jazz set up, along with programs and BSB tweaks, Dutty's task manager etc etc set up.
Have also spent time changing the theme with HDWall, and removing curtains/backgrounds etc with the TOUCH X tweaks. I've finally got my phone just how I want it...the biggest thing, of course is losing all of my contacts though.
I just have a HTC rom installed (can't remember what it was called, but nothing fancy, just the normal one to replace my TMobile rom).
Would really appreciate some advice/insight into what is going on and what I can do to sort it. Please help!
N
p.s. yes, I realise it was very stupid to not back up contacts...really really stupid. That will be the first thing I do once this is sorted!!

Oh and it won't turn off using the hang-up button when it's frozen-I have to remove the battery.

nudilover said:
p.s. yes, I realise it was very stupid to not back up contacts...really really stupid. That will be the first thing I do once this is sorted!!
Click to expand...
Click to collapse
If you use Exchange, all your contacts are stored in Exchange...which has the immediate benefit of backing them up, and the other benefit of making them sync with Outlook/OWA.
>: /

Hi there,
Thank you for your reply, I'll bear that in mind next time. But for now - how would I be able to check this? I'm really not sure if I set this up. Can I check it on my PC? I have Office 2007.
N

Ok...so I've found some of my contacts in my Outlook. Guess they weren't updated very recently but at least some are there. I can do a hard reset if I MUST...but please does anyone know of anything else I can try?
And if I leave it overnight is it best to leave it frozen/switched off/charging/battery out?
Will head off to bed soon as it's nearly midnight here and I've got work tomorrow.
N

Try to flash with another radio, you don´t miss your contacts if you do.
Some roms block with some radios.
hope it solves your problem

Ok, I'm going to try it. Found the old .nbh file and it was the 1.66 rom. So just trying to find the right radio one now. Thank you for the tip

Have tried 2 different Radio versions now and still sticks on the same screen on satrtup...is it hard reset time?

Feel like I'm speaking to myself here!! Ah well!...an update. DId a hard reset, and my lovely HD2 is alive and well (albeit looking far too "fresh out of the box"). While I'm at it with nothing back...is there a "better" standard ROM than 1.66 to be using? Anything newer? I'm never sure about these things.
Thanks for your patience and consideration guys...I'm a bit of a noob girl when it comes to these things!

Sound like you've installed a customized ROM. If its the case try to find out what is the best Radio for that ROM and re-install it.

Is My HD2 Really Bricked?

On Saturday night i was txting playing beer pong having a good time.
When all of a sudden a black screen came out saying something about how it was goin to restart and reset or something like that and that all my personal info would be gone.
So i did it and once it restarted it just stayed stuck on the boot up screen.
Not thinking twice about it as i was having fun i just put it in my pocket thinking maybe its gonna take a lil longer but then i realized after awhile it was still on that same screen.
I took out the batter turned it on again same thing happened.
I gave up and decided i'd just deal with it the next morning.
Next morning comes its now like around 1-ish crazy party haha
Point is phone is dead i charge it for 30 min? i try turning on and nothing.
So then i boot up pushing both buttons figured i would do a hard reset.
Still nothing!
My friend decides to take me home so i take this time to charge my phone a lil more with his car charger and at first it was charging then out of no where it doesn't charge?
No light?
No boot up?
Nothing?
I take the battery out and back in then plug it into the charger and the light doesn't turn on but my phone just starts vibrating uncontrollably...
This freaks me out so i take the battery out and again same thing.
I took the battery out for a couple minutes then put it back in and it started charging again.
yay!
Oh btw the whole time this happened i was able to get into bootloader mode so i figured it cant be bricked and i can fix it just got to charge it.
I got home battery wasn't that charged but i plugd it in to my computer in bootloader mode hoping it would charge for a bit then i downloaded a new rom and i read it was a good idea to use task29.
Sounded like a great idea to fix my phone.
I got the Repack by ShaDrac and flashed it on my phone.
One strange thing i did notice was that usually when i flash it i see HTC then a progress bar.
This time it was just blank all black but with the progress bar i saw it go all the way to 99% and 100% on my computer it even said successful flash.
But after that it just stayed off?
No reboot ?
NOTHING!
wont charge
wont turn on
no bootloader mode
completely bricked.
im sure the battery is just dead since it wasn't that charged to begin with but i have no way of charging it!
I did a lot of googleing and found no answers i refuse to believe its bricked!
it cant be rite??
If anyone could please help me i would really appreciate it.
Ive only had my HD2 for about a week =[
Oh and it's a T-Mobile US version unlocked.

javydawg said:
On Saturday night i was txting playing beer pong having a good time.
When all of a sudden a black screen came out saying something about how it was goin to restart and reset or something like that and that all my personal info would be gone.
So i did it and once it restarted it just stayed stuck on the boot up screen.
Not thinking twice about it as i was having fun i just put it in my pocket thinking maybe its gonna take a lil longer but then i realized after awhile it was still on that same screen.
I took out the batter turned it on again same thing happened.
I gave up and decided i'd just deal with it the next morning.
Next morning comes its now like around 1-ish crazy party haha
Point is phone is dead i charge it for 30 min? i try turning on and nothing.
So then i boot up pushing both buttons figured i would do a hard reset.
Still nothing!
My friend decides to take me home so i take this time to charge my phone a lil more with his car charger and at first it was charging then out of no where it doesn't charge?
No light?
No boot up?
Nothing?
I take the battery out and back in then plug it into the charger and the light doesn't turn on but my phone just starts vibrating uncontrollably...
This freaks me out so i take the battery out and again same thing.
I took the battery out for a couple minutes then put it back in and it started charging again.
yay!
Oh btw the whole time this happened i was able to get into bootloader mode so i figured it cant be bricked and i can fix it just got to charge it.
I got home battery wasn't that charged but i plugd it in to my computer in bootloader mode hoping it would charge for a bit then i downloaded a new rom and i read it was a good idea to use task29.
Sounded like a great idea to fix my phone.
I got the Repack by ShaDrac and flashed it on my phone.
One strange thing i did notice was that usually when i flash it i see HTC then a progress bar.
This time it was just blank all black but with the progress bar i saw it go all the way to 99% and 100% on my computer it even said successful flash.
But after that it just stayed off?
No reboot ?
NOTHING!
wont charge
wont turn on
no bootloader mode
completely bricked.
im sure the battery is just dead since it wasn't that charged to begin with but i have no way of charging it!
I did a lot of googleing and found no answers i refuse to believe its bricked!
it cant be rite??
If anyone could please help me i would really appreciate it.
Ive only had my HD2 for about a week =[
Oh and it's a T-Mobile US version unlocked.
Click to expand...
Click to collapse
If you have only had it for a week then the best thing is to just take it back to wherever you bought it and ask for a direct replacement as it should still be within the time frame for that.
Sounds like you have done everything possible to bring it back, taking the battery out, hard reset. If it wont turn on, wont go into the bootloader and you cant get an activesync connection then theres not really much more you can do.
Mark.

yea i agree, dont waste time fiddling and trying to bring it back, get round the shop today.

Unfortunately thats not an option as i got it from someone else and then unlocked it since im on at&t. At most i would have to call htc and hope the manufactureres warranty can do something but i highly doubt it.
cant believe this is the end of my HD2

javydawg said:
Unfortunately thats not an option as i got it from someone else and then unlocked it since im on at&t. At most i would have to call htc and hope the manufactureres warranty can do something but i highly doubt it.
cant believe this is the end of my HD2
Click to expand...
Click to collapse
You might try taking the battery out and leaving it out for at least 24 hours. Sometimes that will reset a few things and bring the screen back on but im not guarenteeing anything. Yo uhave nothing to lose at this stage though. You could also try connecting it to your pc via activesync and see if it connects. Even if the screen isnt coming on you might still get a connection which you could use to flash a new rom.
Even getting a replacement battery off ebay very cheaply might sort it out as I have heard of batterys going funny before.
Just a few sugestions.
Mark.

all the phones should (I think) be manufacturer warrantied for the first year, so I bet htc will fix it, though you might have to pay shipping.
dig out your regions htc repair center and get in touch. so long as they can't see the hspl it should be free.(

I dont have HD2 (<--nexus one), but one thing i have noticed with all HTC phones that I've had something similar happen is when i have tired to reboot the phone by turning it off and then trying to turn back on it wont. I would take the battery out and still it will not. I would do the same with the sd card and same but what fixes it is taking the SIM out press the power button few times with no battery and then putting everything back on and it turns on. It happens in a while. Maybe not the same problem but i guess its worth a try if you haven't yet. One more thing I would try is to take the battery out, the sd card and the SIM card out and then plug your phone into the charger and wait a few mins to see if the led or screen would come on. Try the same thing by plugging it to your computer. If computer does make sound and it does detect your phone then it might just a screen related issue which might be the case since you already flash it with a different rom and nothing came on. I know you probably have tried this but you didnt say in your post but have you tried this?
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
“This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel.”
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Good luck

I agree with mskip about the 24H thing if you let the internal/backup battery die it could solve a possible brick then by reflashing
also what deanesn said about the HD phones its also true (same prob with G1 and excalibur) sometimes out off nowhere it wont turn on or its just going to give you a black screen... wierd huh!?
important things I wanna know is
what rom where you using? what radio version? what were the last app or apps you installed on your HD2?
anyways from what I've read&done ever since I joined XDA this is the best thing to do in a situation like yours
This is when you get a black screen
1 if its stuck on the boot screen try to do another hard reset
2. if you cant or nothing happeneds try to see if you can acces the bootloader screen
3. if you cant, remove the batterie for like 24H or maybe more so the internal batterie dries out (if you do that make sure that you try to estimate around 50% to 70% before removing the actual batterie for reflashing)
4. then insert the batterie and try to acces the bootloader or hard reset by pressing the key combanations dont try to see if by a miracle chance it would fix the problem (trust me at this point it wont)
5. if it actually DOES bootup find and download THE STOCK ROM FROM TMOBILE
6. HARD reset if nothing then do it agn but before it has a chance to, try to boot up
7. quickly acces the bootloader wipe your phone (task 29 for hd2) and flash the STOCK ROM (not a custom rom. I read somewhere that its always better to go with an official tmo rom)
thats it Ive try many things on my ALMOST bricked situations this are the things Ive done MAYBE IT WONT WORK FOR YOU, one time I thought my excalibur was dead until I left my phone without a batterie for like a weak then later out of nowhere it boots up only on the first tmobile splash screen and I was able to fix it
LOL even tho those steps prob dont apply to you what you can do is call HTC and tell them you have a black screen on your htc DONT TRY AND ACT all smart by telling them you have a brick and you had a custom rom and all of that cause that prob voids your warranty with HTC, from what I've read this one guy told them that his girlfriend was texting and then the phone froze and the she remove the batterie and the screen went black. And he got a replacement
also another one that I read is a guy telling them he was doing an OFFICIAL ROM UPDATE and the phone never turned back on.
hope it helps

Mark:
Thanks, and this is actually my plan lol I used to flash my old motorola rizr all the time even had to testpoint it to bring it back from a complete BRICK! but the one thing i couldnt fix was water damage haha but after a week of having the battery out some how... miraculously it came back
Deanesn:
How is the nexus one? I was gonna get a nexus one or a hd2 but the screen size ended up being the tie breaker although ever since my g1, android has had my heart haha
Ive always hated windows mobile but the hd2 was perfect!
I also agree with what u said, i have seen those symptons before.
But yea thanks on the advice.. sadly... already tried it and nothing.. =/
Tuppaacc:
Thnx thats exactly what im trying to do.
My only problem is my battery is dead and i need to charge it!

Oh i just noticed i forgot to answer ur questions Tuppaacc.
tuppaacc said:
important things I wanna know is
what rom where you using? what radio version? what were the last app or apps you installed on your HD2?
Click to expand...
Click to collapse
I was using Duttys_Leo_Sense_2.5_5.2.21898.5.0.91_2.10_Radio_2.08.50.08.2_HG_V1.7_WWE Rom.
Im not really sure what radio i was using but if i had to guess i would say 2.10 since i dont remember flashing anything else and i heard the best radio was the one the HD2 already came with.
As for the last app installed ummm.... iGo8? not sure either but in total all the apps installed where
My Phone
Marketplace
Facebook
Myspace
iGo8
Aim
Flashlight
Glympse
umm cant think of any other ones. I know i didnt install much just had flashed the rom the night before.
again sorry for skipping your question.

try
try taking sd card out and boot it work for me

Here is what you have to do after I made a mistake and "killed" my US version HD2, but it's back to service.
First of all, you have to be sure the battery has at least 50% left. If the unit is able to charge the battery, leave it charged for a couple of hours.
Second, unplug all the cables from the unit, take the battery and wait for a few seconds, then put the battery back in. Press and hold volume down button and press red (end/power) button once. If everything goes well, you should see a tri-color screen.
Third, plug in the phone and run ROM update again.
WARNING: flashing will erase your personal data.
javydawg said:
Oh i just noticed i forgot to answer ur questions Tuppaacc.
I was using Duttys_Leo_Sense_2.5_5.2.21898.5.0.91_2.10_Radio_2.08.50.08.2_HG_V1.7_WWE Rom.
Im not really sure what radio i was using but if i had to guess i would say 2.10 since i dont remember flashing anything else and i heard the best radio was the one the HD2 already came with.
As for the last app installed ummm.... iGo8? not sure either but in total all the apps installed where
My Phone
Marketplace
Facebook
Myspace
iGo8
Aim
Flashlight
Glympse
umm cant think of any other ones. I know i didnt install much just had flashed the rom the night before.
again sorry for skipping your question.
Click to expand...
Click to collapse

the thing is the phone itself wont charge the battery.
I plug it into the wall and no lights turn on to indicate its charging.

javydawg said:
the thing is the phone itself wont charge the battery.
I plug it into the wall and no lights turn on to indicate its charging.
Click to expand...
Click to collapse
You need to get a desktop charger so you can plug the battery in and make sure its fully charged. I dont think they are available from shops but you can buy them online (ebay) for around a fiver.
http://cgi.ebay.com/Desktop-Battery...&otn=8&po=LVI&ps=63&clkid=9087015918333818927
That one says for the T8585 but im pretty sure they both use exactly the same battery. You might want to check on that though.
Mark.

My goodness, that OP is a real doozie.
That's pretty wild man, although I don't have much input, other than the obvious suggestions that have already been provided for you... I will say that was a worthy read.

Yea thats pretty much my only option I will be buying that desktop charger real sooon and ill get back to the forum with my results.
Cant believe they are so cheap haha
Ive even seen one that comes with an extra OEM battery and charger for under 15 dollars!
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=230460046498
Thnx for all the help and support. =]

U have a Bricked HD2 my friend

i bought the wall charger and it charged the battery but it still wouldnt turn on or go into bootloader mode or do anything!!
=[
..

any luck with un-bricking your HD2?

Seems like OP bought a damaged phone in the first place or something, or something "happened" on the night of the party. Beer got on it, perhaps?

Phone won't charge and won't turn on. Suggestions?

I don't know what just happened.
My phone has syndicaterom 1.1 and visionkernel 1.2. The phone was hanging for some reason so I held the power button down and pressed reboot. It isn't turning on. The red light doesn't come on when I plug it in.
Does anyone have any suggestions?
I have the tep. Will they replace it without me paying anything, even though its rooted and romed? Can they even tell now?

fhurricane said:
I don't know what just happened.
My phone has syndicaterom 1.1 and visionkernel 1.2. The phone was hanging for some reason so I held the power button down and pressed reboot. It isn't turning on. The red light doesn't come on when I plug it in.
Does anyone have any suggestions?
I have the tep. Will they replace it without me paying anything, even though its rooted and romed? Can they even tell now?
Click to expand...
Click to collapse
I had same issue...but with the power off instead of reboot..but it might be related...Ive pulled battery plenty of times with no issue..but this once i decided to poweroff and this happened :/

If it were me I would yank out the battery for a minute then put it back in. Next, I would either try to boot it or put it into download mode and flash stock back in and see if it boots. If a fresh install from odin of a stock rom doesn't fix it then I suspect the phone is hosed. I don't think that's the case if I had to guess. Stock recovery and kernel and rom. Like I said, if that happened to me, that would be my next step to troubleshoot myself if the phone is bricked or what. If that doesn't fix it then I would think that it might be permanently bricked. If that was the case I would take it to a sprint repair center and tell them the phone locked up while trying to turn it off. I pulled the battery out for a minute or two and tried booting it up but nothing happened. Before you get there, take out your memory card. Don't offer any more information and don't act like you know what's going on. I did that and it worked for another phone. Be brief in explanation of what's going on, don't try and help them, keep my mouth shut and only answer questions if asked. Don't go into great details. Have a old backup phone with you to activate if they want to keep the phone to test or send back. If not, you might be without a phone for a few days.
When the replacement comes, power it up and play with it for a minute before leaving to make sure everything works and looks good. If there's a problem with the replacement phone, it would be best to point that out before leaving otherwise you will have to go through this all over again. Sometimes refurbs have flaws or stuff that doesn't work so cover yourself.

See the other thread in general about this, other people with the same problem, running the same rom/kernel configuration. Unfortunately nothing fhurricane suggested for troubleshooting worked for me. Time to go down to the Sprint store!

Please see the other thread on this topic, and please note that the ROM has absolutely nothing to do with it. Thanks!

[Q] Defy Won't Boot, Options Exhausted: You Are My Last Resort.

I originally posted this over on the MotorolaDefy.com forums, but it seems to be pretty dead, so I'm going to quote over my post and then update it with what I have tried since.
Generally, I don't like to post on forums asking for assistance, I know how many repeat problems you guys probably have to read, but I don't know what else to do at this point. I've had my Defy running Cyanogen Mod for months, and earlier today I noticed the Wifi wasn't connecting properly, so I rebooted it. Lo and behold, it became stuck at the Cyanogen Mod screen, it might have something to do with me installing BusyBox earlier in the day. In anycase, I followed this guide: (link removed, since this is my first post - not really important since I figured out the McGyver trick) to attempt to fix the problem. Now the phone won't boot at all, I can't even get to the boot loader screen. RSD Lite still recognizes the phone when it is plugged in, and the white light still comes on when it is charging. I'm scared ****less to take any further actions without input from somebody with more experience. I have to head out to work now, but I wanted to post this before I left. If anybody has a solution to my problem (and I'd be grateful), then I'll attempt it in a few hours. All I'm trying to do is reset it to factory default so that I may reload Cyanogen Mod onto it. The phone worked beautifully up until this point. I am on Telus and I live in Canada, if that is at all relevant. Thanks!
Click to expand...
Click to collapse
So, since then, I've gotten my screen working again, I had to use the McGyver trick (gypsy-rigged usb cable to the contacts of the battery) to jump start the bootloader, and I managed to flash in the Froyo 2.2, 3.4.2-179 sbf. It ran! Thank god in heaven! But... it got stuck at the T-Mobile logo consistently. Next, I tried flashing in Froyo 2.2, 3.4.2-177 sbf. Again, it miraculously boots but it hangs at the pulsing Motorola logo.
That brings me to where I am currently, which is; I have absolutely no idea what to do next. All I want is to get my Defy up and running with a stable version of Cyanogen Mod again. It ran flawlessly before and I loved my phone, best phone I've ever had. I'm stressing out pretty hard, and I've tried all I can find on the internet. Please, XDA, help me!
Edit: I doubt this is relevant, but more information can't hurt, so I'll add that my Defy is one of the newer ones with the red-lense.

Have you remembered to wipe data and cache (factory reset) in stock recovery?^^
If you still have that data from when you ran cm7, and you're trying to boot stock, it could prevent you from booting! Happened to me once and i just couldn't see what the problem was! Really annoying.

That sounds like it could be the issue, you're supposed to be able to do that by holding volume down while powering it up, correct? Because that doesn't seem to do anything for me.

Not working? Strange. Hold volume down before pressing power button and keep it pressed untill you se a warning triangle. Then hit both volume keys to enter the recovery. Still not working?

Sorry, I should have been more specific, I can get to the little Android guy and exclamation mark, but when I touch the bottom right corner, no menu comes up. I've never actually had to access the stock recovery before, Cyanogen made it so simple. Am I supposed to be doing something other than tapping the screen?

Update: Google is my friend. I found a suggestion that I hit the up and down volume buttons at the same time, and the menu appeared! I wiped the cache and all the use data (important stuff is on a memory card anyway, I'll just have to get my contacts back). I did get an error, reading: "E:Can't mount CACHE:recovery/log". I rebooted the system regardless and IT BOOTED!
Thanks for pointing me down the right path, I owe you and this forum a great debt!
I'm now going to charge this bad boy back to full before I attempt to reload Cyanogen. (Since having wires hang out the back is starting to get old.)

I managed to short out something doing the McGyver trick, because I'm getting the question mark battery problem. Hopefully it's an issue with the battery and not the phone. I'm incredibly disappointed, the phone is fairly new and I loved it, and don't have the money to drop replacing it since there are more urgent things to attend to. I guess all I can do is hope for the best.
As of now, it won't even boot. I'm going to try the battery in a friends phone and his in mine to try to identify the problem.

Lunk23 said:
I'm going to try the battery in a friends phone and his in mine to try to identify the problem.
Click to expand...
Click to collapse
I always recommend THIS solution over the McGyver method. Defy is farely often owned phone, so guys... first of all, don't let the battery drain completely; second - if this happens, don't rush into jump starting it. Try all other options first, ask somebody to recharge your battery and don't do McGyver, unless you've run out of other options.
Now try connecting your phone to the wall charger and don't try to start it for at least an hour. I've had plenty of cases when brand new Defy, Defy+ or Atrix, that have never been rooted, leave alone jump started, show the battery with "?" in it when battery drains completely and takes some thirty minutes or so of charging until the phone is able to start again.
Good luck, my friend!

I had made this. .... just in case it can help you
http://forum.xda-developers.com/showthread.php?t=1551472

[Solved] My Blade got a weird brick. Nothing seems to work.

Well I just got myself in a really weird situation. I will try to be as descriptive as possible about what I did wrong. My Blade was flashed with "Eco CM7 - A minimalist cm7 build" and it was working just fine until today I tried to install INT2EXTV2+ The flashing hanged at the point where it was asking me if I wanted SWAP or not and nothing would work even if I kept choosing NO! Ever since then I tried to install that my phone will just not turn on if I push the power button. BUT, if I connect the USB cable and hold the power button, the phone will power on.
I have tried formating and re installing the rom I was using and also I tried reflashing Via windows with TPT which worked just fine but even if I did so, the problem still remains. As soon as I unplug the usb the phone goes off as if the battery is dead, even if the indicator shows the battery is full. Also if I let it boot, as soon as the screen shows a glimpse of the android UI, the phone reboots.
Does anyone have any idea what I can do and what I did?
-EDIT-
After leaving it for a whole day (14 hours) to rest with the battery off and then putting the battery back on and trying to turn it on, it did. I am glad it is still alive. I still do not get what happened to it.