I got my phone yesterday, and it was working for about 18 hours. All of a sudden I picked it up at work and it is no longer turning on. I tried plugging it into the charger, holding volume up + power, holding volume down plus power, but nothing worked. Has anyone else had this issue? I called Google support and they are going to send a new phone, but this doesn't give me a lot of confidence in this phone.
someone on reddit posted something similar. ended up RMA'ing the device as well. not sure what's up with this scenario - loose battery maybe?
Google is sending a replacement unit. It really sucks because I cut my sim to be nano from the nexus 5, so I can't go back to my old phone at all.
shaklee3 said:
Google is sending a replacement unit. It really sucks because I cut my sim to be nano from the nexus 5, so I can't go back to my old phone at all.
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Click to collapse
Use a sim adapter
shaklee3 said:
Google is sending a replacement unit. It really sucks because I cut my sim to be nano from the nexus 5, so I can't go back to my old phone at all.
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Click to collapse
Google sends a replacement unit overnight. Should arrive the next day, so you won't have a phone for at least 1-2 days.
jaidev.s said:
Use a sim adaptor
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Click to collapse
Thanks. I ordered an adapter in the meantime just in case something happens on the next phone.
zephiK said:
Google sends a replacement unit overnight. Should arrive the next day, so you won't have a phone for at least 1-2 days.
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I'm having this issue as well. Phone worked well since Oct 29, then all of a sudden it shut down and will do nothing. I've requested a new device and Google support is telling me the phone won't ship until the 12th, when the rest of the Google Play Store orders ship. I stole my daughters phone in the mean time, but I can't wait a full week to receive the replacement as one of us will do without till it arrives. I may request a refund and buy a phone locally. Sad-- I waited a month for this phone, ordered on launch day. I shouldn't wind up in the regular queue to get the phone replaced. Poor support if you ask me.
Same thing for my N6p, picked it up and it was off. It's a brick now.
I called and was told they would ship me another, I just saw that its going to be a few days until it gets shipped out.
I transferred my Straight talk to the new nano sim, now I cant go back to my N5.
No phone for a few days.
Dang
Same exact problem. Phone was over 80% charged. Picked it up off of my desk at work to check the time and nothing. Just a brick.
Update*** I hooked the thing to power and nothing. So I just sat here at my desk for several minutes holding down the power button and the damn thing finally came back on. But I had to hold it for a very very long time, not the normal 10-30 seconds like it should take to do a hard power off. I'm talking minutes.
deanb1234 said:
Same exact problem. Phone was over 80% charged. Picked it up off of my desk at work to check the time and nothing. Just a brick.
Update*** I hooked the thing to power and nothing. So I just sat here at my desk for several minutes holding down the power button and the damn thing finally came back on. But I had to hold it for a very very long time, not the normal 10-30 seconds like it should take to do a hard power off. I'm talking minutes.
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Click to collapse
I had the same problem, put the phone down on my desk and picked up a brick. Tried deanb's method out of boredom and desperation, basically, and it actually worked for me as well. I think I held my power button for about a minute and a half before it booted back up. Very weird.
same
Same thing just happened to me, thank you so much for the tip!
Lets hope it will not be a recurrent problem.
Hold Power button+volume down until it turns on....it might take a min. or more.....it happened to me
IF your guys phones turns on, I would still suggest RMA'ing it back to google. There's obviously something wrong with it, don't be lazy. You'll thank me later
My sons just did the same thing. He had 15% and put it in power save and cut the screen off and it would not come back on. Charged it for a while and then read this post. Held the power button down for around a minute and Bam. Working fine now, powering on and off as normal. Thanks alot for the info deanb1234. Still gonna get rma, bad thing he got it from Huawei not the google store and their cs is the worst i have ever seen.
Had the same thing happened. Thankfully it was within 14 days so I returned and got a new one immediately. (Got it from a carrier)
I am having the problem right now. The phone was fully charged and I used it for 10 minutes this morning. The screen went black after 1 minute as normal. I used the finger print reader about 15 minutes later and it would not turn on. It is essentially dead as a brick. I will try to hold the power button + Vol down for over a minute to see it it works. The phone was working flawlessly beforehand. I did not have any problems whatsoever.
My question. Will I have a problem getting Google to RMA the phone if I get it revived? Can they tell if it is currently working? I would like to RMA the phone regardless just in case it is faulty. I purchased the phone in late Oct 2015 and I did not buy the insurance.
Edit: I got it to work again after holding down the power and volume down. Anyone find a cause for this problem? I was systemless rooted for several weeks but everything else was stock.
Wanna ask all you folks who are just sending phones back willy nilly. Are you wiping the phone of your personal data such as Google account etc? All you really have to do is just hold the power button for a while and the phone will turn on. It's not really a defect (well technically perhaps), but why not turn the phone back on and factory reset it before sending it back? Some dude in a warehouse is probably gonna turn your phone back on and he now has access to your Gmail account and God knows what else (if you don't have a screen lock). What am I missing here.
Sent from my Nexus 7 using XDA Free mobile app
I was planning to use android device manager to wipe device if I could not get it to respond. Factory wipe reset along with flashing system image is best option if possible.
systemless root may be cause in my situation . I was using older 2.62 apk. I will give it another few weeks and try new root when Jan security update is released before RMA.
biggolfer said:
I am having the problem right now. The phone was fully charged and I used it for 10 minutes this morning. The screen went black after 1 minute as normal. I used the finger print reader about 15 minutes later and it would not turn on. It is essentially dead as a brick. I will try to hold the power button + Vol down for over a minute to see it it works. The phone was working flawlessly beforehand. I did not have any problems whatsoever.
My question. Will I have a problem getting Google to RMA the phone if I get it revived? Can they tell if it is currently working? I would like to RMA the phone regardless just in case it is faulty. I purchased the phone in late Oct 2015 and I did not buy the insurance.
Edit: I got it to work again after holding down the power and volume down. Anyone find a cause for this problem? I was systemless rooted for several weeks but everything else was stock.
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Do you send your phone to google anyways? or just cancel the replacement?
GMScreech said:
Do you send your phone to google anyways? or just cancel the replacement?
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Click to collapse
No, I did not return the phone and no issues have occurred since. I suspect it was a problem due to rooting the phone. I was using a beta version of SuperSU.
Related
Well the last two days my phone has been acting up. The first day i could not get the alarm to go off(Klaxon) and the phone would not turn off with the end key. So i did what everyone does when they cant fix something after just waking up. I took the battery out. To my surprise I could not get my phone to power back on all i get is a blue flashing led at the top. This is with all combinations of sim cards, sd cards, and different chargers. Not to mention i have tried every single button combination to turn the damn thing on. well maybe two hours later i decide to give it one last go before i head to the t-mobile store. Without a glitch it turns right on. It worked all day today until my screen did not stay on when i pressed it. I would have to hit a actual key to keep the screen from going to sleep mode. So i turned my phone off(the right way this time) and now it refuses to turn on again. Help?
JF 1.41 rc33
lilm said:
Well the last two days my phone has been acting up. The first day i could not get the alarm to go off(Klaxon) and the phone would not turn off with the end key. So i did what everyone does when they cant fix something after just waking up. I took the battery out. To my surprise I could not get my phone to power back on all i get is a blue flashing led at the top. This is with all combinations of sim cards, sd cards, and different chargers. Not to mention i have tried every single button combination to turn the damn thing on. well maybe two hours later i decide to give it one last go before i head to the t-mobile store. Without a glitch it turns right on. It worked all day today until my screen did not stay on when i pressed it. I would have to hit a actual key to keep the screen from going to sleep mode. So i turned my phone off(the right way this time) and now it refuses to turn on again. Help?
JF 1.41 rc33
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wow dude, thats crazy stuff, wish i could help, looking forward to hearing a solution to this
once it turns on again go ahead and try to do a full reset by flashing the original rom and re-rooting it
bigballa said:
re-rooting it
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Skip this part atleast until you know the phone is stable for 24 hours. Can't hurt to see if it will function normally with completely base software.
make sure the battery contacts are seated well
I had the same issue (not powering on), had to get mine replaced on warranty. Mine was bone stock (no root, etc) at the time.
jashsu said:
Skip this part atleast until you know the phone is stable for 24 hours. Can't hurt to see if it will function normally with completely base software.
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Click to collapse
thats true
wait a while and see whats going on
it could also be that ur battery is loose like axion said
So the power button on my nexus one completely stopped working. I shut off the device and could not turn it back on. After popping battery in an out a few times I finally somehow, got it to turn on. Now i'm going to need to make sure it stays on all the time.
Now my question. To me this looks like a manufacturers hardware defect, so would the unlocked bootloader and me being the second owner of the device make any sort of difference here?
Any other way to turn the device on when its completely shut off?
Update #1: 7/30/10
Called HTC, then i got transferred to Nexus one department then back to HTC. Described my problem to everyone. They were nice to say they will get that taken care of. Told him i got the phone as a gift, updated my info, and I'm doing the swap option. He also said that any "physical" damage to the device might be charged, aka broken screen or w.e, regular wear and tear is fine. Mentioned nothing at all about software. I'm flashing back to stock either way. Will update as time goes
Same power button problem. Haven't checked into warranty with bootloader being unlocked, but if you plug up the usb cord, wait for the little led light to come on, take out the battery and put it back in as soon as the light goes off, then it will power the phone back on.
Ah i guess that's how i got lucky with turning it on then.
Hmm, i might give them a call tomorrow and see what they say.
Let us know what they say if you don't mind.
No worries with HTC. I was a second owner of my first N1. I traded my Iphone 3GS for it. Unlocked the bootloader first 10 minutes i had the thing. Few weeks later. I saw dust under the screen. Called up HTC. Gave them IMEI. Told them my girl got it for me for my birthday. They gave me an address.(original owners). I said nope and gave them mine. Went through the process. I had them put a hold on my credit card for $525. They sent a replacement phone next day. I packed mine up and sent it back. I had to do this twice because the replacement after 3 weeks started getting dust again and i could tell the power button wasnt really working well also.
Now im a second owner of another N1. I traded my tmobile N1 for a ATT N1. woot.
You can also root the phone and put trackball wake on it....also, when the phone is off completely, the trackball WILL boot it - tested this myself today.
MaximReapage said:
You can also root the phone and put trackball wake on it....also, when the phone is off completely, the trackball WILL boot it - tested this myself today.
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Click to collapse
Honestly when my phone was off I tried booting by pressing trackball and holding, just pressing and nothing. How did you do it? is there a specific process? I already have trackball wake selected thankfully before this even happened.
Another question is, how in the hell would i get into recovery or any of those functions now?
Coderedpl said:
Honestly when my phone was off I tried booting by pressing trackball and holding, just pressing and nothing. How did you do it? is there a specific process? I already have trackball wake selected thankfully before this even happened.
Another question is, how in the hell would i get into recovery or any of those functions now?
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Click to collapse
You download quick boot and user that to get into recovery or bootloader.
I ended up receiving the new nexus one, but i sold it already so yea
Hi,
I've a nexus one with a broken on-off button, so now I can't boot my phone at all.
there is a rom to boot with trackball or any hardware button ?
thx
Read the thread
thebluest said:
Hi,
I've a nexus one with a broken on-off button, so now I can't boot my phone at all.
there is a rom to boot with trackball or any hardware button ?
thx
Click to expand...
Click to collapse
Read the Thread and there is a suggestion on how to turn it on
I've had my Nexus 7 since launch.... so i guess first build.
Anyway for the past month or so when i charge the unit from complete shutdown... it restarts. This results in a further shutdown to get the battery graphics up indicating the charging cycle.
Although i can live with this problem, i'm also then having trouble starting there after, but only the first restart after charching, the first restart usually means holding down the start button for 30 secs or more.
This problem existed before the latest upgrade 4.1.2, which i,ve had for some time.
The N7 was purchased from google, and is the 8gb version.
Will i need to return this unit for repair or swop out or is there a fix i haven't read about, i should also add the unit is completely stock.
Thanks if you can help.
That usually happens that you have to hold the power button down for a long time. That doesn't happen for me anymore for some reason because of the update though.
Ryan35310 said:
That usually happens that you have to hold the power button down for a long time. That doesn't happen for me anymore for some reason because of the update though.
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Click to collapse
Thanks Ryan 35310,
But i was looking for a fix.... or even a send it back, its defo not working correctly.
I am so upset right now. I have a history of bad luck happening to me and today is another case of that. I have been saving up for a car recently and I finally got one today! That's all my money gone. I got home, went to use my phone and it's not working. It won't charge (although gets hot when plugged in), not LEDs, nothing. Every time I'm starting to get my life on track something like this happens. PLEASE say there is a fix to this! I have no warranty anymore. Help! I have tried pressing power and volume up as well as holding power for over 10 seconds. It's not connecting to the PC either so not only have I lost a phone I have lost a years worth of memories in pictures which I should have backed up but there are some really special memories on there and now they're gone. Anyway way of at least getting my data back????
Xperia_Play said:
I am so upset right now. I have a history of bad luck happening to me and today is another case of that. I have been saving up for a car recently and I finally got one today! That's all my money gone. I got home, went to use my phone and it's not working. It won't charge (although gets hot when plugged in), not LEDs, nothing. Every time I'm starting to get my life on track something like this happens. PLEASE say there is a fix to this! I have no warranty anymore. Help! I have tried pressing power and volume up as well as holding power for over 10 seconds. It's not connecting to the PC either so not only have I lost a phone I have lost a years worth of memories in pictures which I should have backed up but there are some really special memories on there and now they're gone. Anyway way of at least getting my data back????
Click to expand...
Click to collapse
you can try this: your last chance http://forum.xda-developers.com/lg-g2/general/lg-g2-unbrickable-fix-real-hard-brick-t2904404
it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger
luisumf said:
it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger
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Click to collapse
Try to get into download mode. Or wait a while
Sent from my YD201 using Tapatalk
luisumf said:
it was working and suddenly it just died ive tried charging it and ive tried pressing power and power + volumen up and down and nothing seems to work. Any thoughts, ideas? the back cover is stuck in a notification it doesnt work also it seems to charge on the Wireless charger
Click to expand...
Click to collapse
Try pressing power for about 15 seconds, it should reset then.
SteadyQuad said:
Try pressing power for about 15 seconds, it should reset then.
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Click to collapse
it doesnt reset the power button is useless, i guess ill have to wait for the battery to drain maybe then it restarts
adamo86 said:
Try to get into download mode. Or wait a while
Sent from my YD201 using Tapatalk
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how do i get it in download mode?
luisumf said:
how do i get it in download mode?
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The easiest way is plugging the usb cable (which is connected to your computer) to your phone while holding volume down button. No need to press power button. From download mode you can boot to recovery etc with the help of your pc.
Jeopardy said:
The easiest way is plugging the usb cable (which is connected to your computer) to your phone while holding volume down button. No need to press power button. From download mode you can boot to recovery etc with the help of your pc.
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did not work
This sounds more and more like a case for Yota's repair center. If there wasn't something broken in the device one of these methods described in this thread should have worked.
Sounds like hardware to me.
I had the same issue. Left it on the table with the e-ink screen on top, came back hours later, the clock was 90 minutes behind and the phone dead. Resetting with 10 Seconds ON/OFF button didn´t work. Had to send it in. 2 weeks later got it back. They said they had to change the whole motherboard, even got a new IMEI with it. Then a few days later I tried the main camera and it did not work, error message by Android, unaccessible camera... Then by pressure on the camera it worked sometimes, sometimes only misty lines, sometimes splitscreen mode, sometimes not. Maybe a mistake by the service while reassembling the phone? Anyway, had to send it in AGAIN, got it back, sold it on ebay with 130 Euros loss and bought a new white one because I love the principle and options of the second screen so much. The white one is a newer batch, they say with some new (and probably more reliable?) hardware, so up until now I am completely satisfied, no error for 6 weeks (fingers crossed...)
My old black one was maybe a monday batch
petra333 said:
I had the same issue. Left it on the table with the e-ink screen on top, came back hours later, the clock was 90 minutes behind and the phone dead. Resetting with 10 Seconds ON/OFF button didn´t work. Had to send it in. 2 weeks later got it back. They said they had to change the whole motherboard, even got a new IMEI with it. Then a few days later I tried the main camera and it did not work, error message by Android, unaccessible camera... Then by pressure on the camera it worked sometimes, sometimes only misty lines, sometimes splitscreen mode, sometimes not. Maybe a mistake by the service while reassembling the phone? Anyway, had to send it in AGAIN, got it back, sold it on ebay with 130 Euros loss and bought a new white one because I love the principle and options of the second screen so much. The white one is a newer batch, they say with some new (and probably more reliable?) hardware, so up until now I am completely satisfied, no error for 6 weeks (fingers crossed...)
My old black one was maybe a monday batch
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Click to collapse
Hi Petra. Since you're using a Yotaphone as well, could I ask you to do a small favour for me please? After I had my YP rooted I accidentally deleted the system app "back screen manager". My back screen has stopped working since then. It'd be fantastic if you could just extract the system app from your phone and send it to me so that I can manually place the system app on my phone root folder. You don't have to root your phone for this. All you need is an App extractor from play store. And it will take less than 5 mins to extract and send it to me(Assuming that you are well versed with android OS). Here's my email address [email protected] or you could send me a link to the shared file. Do let me know if you are willing or not. Thanks a ton.