Database Users

Anyone else noticed

That most people who work for cell phone companies are incompetent when it comes to cell phone knowledge? It is quite amusing to ask them questions or call into the tech support line for help. I would guess 97.4% of them are clueless about what they are talking about
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I think you spoke to this guy...
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What the? hahahaha . . . .lol

Exactly. At some point I just stopped talking to them at all, it's completely pointless. Same with computer shop staff and car dealers. An evening with google is way more productive before a decision on something important/expensive.

Yeah before I got my note I was ringing up every phone shop asking them if they knew when the Galaxy Note would be in stock.
I would then receive the reply "Don't you mean the Galaxy Nexus?"
No I mean the Galaxy Note.
"Hmm I don't think we do that phone I'm afraid."
Yes you do.
"Okay, well let me check the system.....*after a while* Oh yes we do sell that phone but we have no release date yet I'm afraid."
Then when I did buy my phone the guy instore was amazed with the phone..never heard of it and couldn't believe the size of the screen...Why do they work in these places!?

sprintuser1977 said:
That most people who work for cell phone companies are incompetent when it comes to cell phone knowledge? It is quite amusing to ask them questions or call into the tech support line for help. I would guess 97.4% of them are clueless about what they are talking about
Sent from my GT-N7000 using xda premium
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Not that I don't agree but its interesting to know how did you come up with that %number.

When the Note was released, I wanted to see it before purchasing it to get some idea on the size. In the UK we have the CPW (carphonewarehouse), anyway I made the mistake of visiting their local store...
Me: Hi mate, do you have the Galaxy Note in stock?
Him: The what?
Me: The Galaxy Note.
Him: Whats that?
Me: A phone.
Him: We don't sell that phone.
Me: Are you sure? Will any other CPW have it in stock?
Him: Are you sure it's called the Galaxy Note?
Me: 100%
Him: One sec I will check our system. *checks* Nope we do not offer that phone at all at any of our branches in the UK.
Me: Even though it is on your website?
Him: Erm...
Me: BYE.
Absolutely utter tools some of them.

hagba said:
Not that I don't agree but its interesting to know how did you come up with that %number.
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Just being funny, or trying to be anyway
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most shops offered me Tab as the note!!!

sprintuser1977 said:
That most people who work for cell phone companies are incompetent when it comes to cell phone knowledge? It is quite amusing to ask them questions or call into the tech support line for help. I would guess 97.4% of them are clueless about what they are talking about
Sent from my GT-N7000 using xda premium
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Finally I have somebody who speaks my mind!

It may be worse here in the USA but I have listened in when my wife has called and they really are complete morons sometimes. Just today I went into an att store and the sales person swore up and down my note would not work on their network, and they had no idea what the damn thing was. Oh and I had to inform the person it was coming to att soon which they were shocked.
They amaze me sometimes
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They are absolutely have no interested in the job or career they are doing. For them, they just come to work, end office hour, then go back home. They only interested in their salary they get every month ;'d
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During the time i lived in the US, i worked for T-Mobile in customer care. Due to my experience with Windows Mobile devices i had much more knowledge than anyone in the technical care team. But get this, on winmo devices you could only have 1 hotmail email synced on the device and in our system which held info on the touch pro 2 and the hd2 there was listed a "known issue" of only being able to have one hotmail account on the device. The listed remedy? A matter reset! No one at tmo, who write this stuff had even worked out you could sign out and sign back in with another account. Total chimps the lot of them.
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Not to sound like a douche but come on guys.
Most of the people working at places like CPW, Bestbuy or whatever are there simply to sell stuff that they have. Those stores have hundreds if not thousands of different products and it is literally impossible for any salesperson in those places to know every single product they sell inside out or even all the product names.
Even companies like AT&T that sell mostly phones and broadband stuff have tens/hundreds of items. Being a tool at the salespeople in these places is just that, being a tool.
And just in case some of you didn't know this yet, for a salesperson the most important thing is to know the few best products and how to promote them best. Even though I love my Note, I'm quite sure it isn't the leading pulling factor for electronic & phone stores.
However I do agree that in after sale -services such as helpedesk or troubleshooting they should have people who actually know what they are talking about.

In Ukraine every single clerk knew about SGN, its delivery dates and other tech specs
Perhaps it is because of huge advertising campaign by Samsung about this phone.

Why restrict it to phone company employees?

When the SG2 was released in the USA, I went to take a look at one, just to see if it looked small compared to my Dell Streak (I have the note now). Walked into Best Buy...had no clue. Went to an at&t store, they had one on display (functioning). Sales drone came up to me and asked if I was looking to buy that phone, told her no, I had a 5" screen, whipped out my streak. She said "oh, that runs android doesn't it?" Yes it does. "well, I only try to sell iPhones because they are better than android". I just laughed and walked out the door.
Hey, if you like your locked down tiny screen, you really can't do what you want to YOUR phone because Apple says so...be my guest. Not me.

Thanks for this thread
For a long time I thought that this is only in germany the case the nobody knows what he/she is telling about stuff what they are selling
It is really terrible, because in most cases you are paying for it, for the good advice
I am happy now, I now know that this is a global problem, so still use google and then buy in www is for me still the best way

akselic said:
Not to sound like a douche but come on guys.
--snipped--
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Thank you. I have to wonder how many of the people in this thread have actually worked retail. It's a crap job, it doesn't pay much, and in most places there isn't much time to really learn deeply about the products you're selling. They're probably not geeks, because if they were they'd probably working somewhere else most of the time. I'm not expecting someone who gets a low hourly wage to invest their off time in learning the products they sell, and most of them probably don't make enough money to buy a lot of the stuff. Even if they wanted to, your typical cell phone store is selling hundreds or thousands of phones or accessories, and the stock is always changing.
Look people, it's a job, hardly anyone does it for fun. They have a basic level of knowledge because 95% of their customers have even less knowledge, so they do fine. These people put in their hours and get a paycheck, because they have bills to pay, mouths to feed, just like you or me. Treat them with a little respect, okay? They're people!
If you want to blame someone, blame the company that doesn't provide enough training, because it costs too much, then blame yourself for not being willing to pay significantly more for your toys in order to fund the training the employees need to meet your standards.

Blame the company. 3rd party sales do not train for crap. This is from personal experince. Sales numbers are all that matters. Hell I've worked retail whwre my manager disnt know how to uninstall a program from android. I also worked for tier 2 tech support for Sprint (3rd party), I found it sad we were hiring tech support people that didnt even know how to unistall a pc program (seriously 2 people they hired didnt even know what control panel was!)
What seems to happen is these companies get 1 or 2 tech savvy people amd lay it all on them
Sent from my SPH-D710 using xda premium

Non-corporate stores: helpful

Yep.
Oftentimes we see advice to "go to a corporate store" or only deal with them for serious matters, but in fact, non-corporate stores can be a big help. Here in my area, the local corpstore got sold, and bought by a 'premium reseller'. With that, I found out yesterday, came a repair center. Awesome - I needed one. My headphone jack had become quite useless.
I went in, and within 20 minutes, one of the employees had replaced my headphone jack. No damage, no defects - 100% perfect. And much quicker than I expected. Thanks to TEP, I walked out without paying one red cent.
Why post this? Primarily to counterbalance the feedback on noncorp stores and Sprint repair centers that has come about here. Another user had his Epic all but destroyed by a sloppy solder job - quite unfortunate. But it's worth recognizing that such cases are a minority.
Fun fact: the employee who worked on my device built his Epic from a bunch of spare parts. Cool.
Andrew at the Auburn AL location: if you're reading this, thanks again. Got anything custom on your device? And did you notice I actually had both of Yelawolf's major releases ready in the music player?

Very cool. Good info to have. Also, I find It interesting you're in Alabama. I am as well.
Edit: Might as well. Roll Ride.
Sent from something with a Ｋモ尺れモㄥ.

War Eagle! AU grad (06 EE) here living in Birmingham. Glad someone was able to fix your phone. Soldering is a lost art for most people. Good to see other Alabama folks here.
Sent from my SPH-D700 using XDA App

I'm the guy who had his phone destroyed by a faulty solder job.
Despite that, I was forced to go back to the very same store with the replacement epic a week after when it's screen crapped out. I ended up getting a good chuckle with the repair tech (different guy) as he put the guts from my new phone into the case of my old phone I since it was still in their inventory. Now I have a frankenphone of my own lol.
Overall it was a good experience at the end of the day.
Sent from my SPH-D700 using Tapatalk

tinslwc said:
War Eagle! AU grad (06 EE) here living in Birmingham. Glad someone was able to fix your phone. Soldering is a lost art for most people. Good to see other Alabama folks here.
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War Eagle, brother. I'm not sure if any soldering was involved - but if it was, it sure was quick.

k0nane said:
Yep.
Oftentimes we see advice to "go to a corporate store" or only deal with them for serious matters, but in fact, non-corporate stores can be a big help. Here in my area, the local corpstore got sold, and bought by a 'premium reseller'. With that, I found out yesterday, came a repair center. Awesome - I needed one. My headphone jack had become quite useless.
I went in, and within 20 minutes, one of the employees had replaced my headphone jack. No damage, no defects - 100% perfect. And much quicker than I expected. Thanks to TEP, I walked out without paying one red cent.
Why post this? Primarily to counterbalance the feedback on noncorp stores and Sprint repair centers that has come about here. Another user had his Epic all but destroyed by a sloppy solder job - quite unfortunate. But it's worth recognizing that such cases are a minority.
Fun fact: the employee who worked on my device built his Epic from a bunch of spare parts. Cool.
Andrew at the Auburn AL location: if you're reading this, thanks again. Got anything custom on your device? And did you notice I actually had both of Yelawolf's major releases ready in the music player?
Click to expand...
Click to collapse
Haha... I love yelawolf! Been banging that since trunk music dropped! But yeah seriously the non corporate store here in columbia is great... I broke my screen and walked out with the screen replaced in about 15 minutes... they are uber helpful and always have been with me and my wife. I don't even go to the corporate store anymore!
Sent from my SPH-D700 using Tapatalk

flastnoles11 said:
Haha... I love yelawolf! Been banging that since trunk music dropped! But yeah seriously the non corporate store here in columbia is great... I broke my screen and walked out with the screen replaced in about 15 minutes... they are uber helpful and always have been with me and my wife. I don't even go to the corporate store anymore!
Sent from my SPH-D700 using Tapatalk
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I only go to corporate.
Sent from my SPH-D700 using XDA App

austin420 said:
I only go to corporate.
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Dude, do you take a "**** in peoples' cheerios pill" every day? I swear. I'll throw a party for you when you post something positive in a thread.

The Root said:
Dude, do you take a "**** in peoples' cheerios pill" every day? I swear. I'll throw a party for you when you post something positive in a thread.
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I still only go to corporate.
Sent from my SPH-D700 using XDA App

austin420 said:
I still only go to corporate.
Sent from my SPH-D700 using XDA App
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Good for you.

zanderman112 said:
Good for you.
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k0nane said:
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As you wish, King k0.
Sent from my Legendary 2.2 infused device.

I usually advise people not to go into sprint stores at all unless they bricked their phone.
Sent from my SPH-D700 using XDA App

AMERICANS! Lol..I'm in Georgia, and I suffer the Epic as well..well, did suffer it, on my fourth one now (first two I thought had faulty compasses because the SkyMap app would not show anything but UP even when pointing down- did you know when you calibrate your devices' accelerometer in the settings you tap the button and then place the phone SCREEN DOWN on a level surface to get it calibrated? Neither did the guys at the store...or I for that matter, until phone number 3, hmmm).
Any of you guys have a riffbox?

luna_c666 said:
AMERICANS! Lol..I'm in Georgia, and I suffer the Epic as well..well, did suffer it, on my fourth one now (first two I thought had faulty compasses because the SkyMap app would not show anything but UP even when pointing down- did you know when you calibrate your devices' accelerometer in the settings you tap the button and then place the phone SCREEN DOWN on a level surface to get it calibrated? Neither did the guys at the store...or I for that matter, until phone number 3, hmmm).
Any of you guys have a riffbox?
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Click to collapse
Sounds like your Epic is suffering you, and not the other way around. ;-)
Sent from my SPH-D700 using Tapatalk

I've been to 3 corporate stores and 2 non corporate in the last few days. Sadly none of them were able to help me out but all were courteous and helpful. I usually go to the non corporate store down the street when my Sprint phone (various) have needed service and they've done a wonderful job.
Back story on the current problem in case anyone has any advice. A few days ago my epic had a sad accident where the LCD has developed a crack causing it not display anything. ADB tells me the guts are fine and the gorilla glass doesn't have a mark on it. Sprint told me with TEP that screen replacement is free (IF they have a replacement screen around). Short of it no one has a replacement screen in Central Ohio it appears and no one will just order a screen. So it appears I'm stuck with the $100 deductible on the TEP... sucks

Asurion (I believe that is right) sent me a brand new phone with activation instructions and a return mailing envelope for my DOA phone. Just call the folks at customer service and explain to them your problem- no need to go anywhere, they should send it right to you..and you won't be without a phone for the RMA/repairs! I am sprint with TEP too, if that is what you are on they should do the same for you.

luna_c666 said:
Asurion (I believe that is right) sent me a brand new phone with activation instructions and a return mailing envelope for my DOA phone. Just call the folks at customer service and explain to them your problem- no need to go anywhere, they should send it right to you..and you won't be without a phone for the RMA/repairs! I am sprint with TEP too, if that is what you are on they should do the same for you.
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Click to collapse
Thanks for idea I'm looking into them. The online portion bounced me saying for this kind of issue talk to a Sprint Maintaince location... I'll try giving Asurion a call tomorrow and see if I can get a better answer.

wispoffates said:
Thanks for idea I'm looking into them. The online portion bounced me saying for this kind of issue talk to a Sprint Maintaince location... I'll try giving Asurion a call tomorrow and see if I can get a better answer.
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I just called Sprint Customer service..I dropped my phone and the screen wouldn't even come on, though touch was still active (could tell by haptic feedback). The Sprint CS will arrange it, not sure if calling Asurion direct would accomplish anything, I never did. As far as I can tell, they handle the warranty for the sprint TEP plans.

I no longer go corporate since the local reseller moved and upgraded its status and can now do almost everything corporates can. It saves me about 110 miles of driving.
Sent from my hoe. Forgive the typoes; it's an Epic.

Nigerian galaxy S3 discussion page..

For all those naija boys and girls rocking Samsung galaxy s3
Sent from my GT-I9300 using xda app-developers app

I just got my first s3 update..baseband version changes from XXLE8 to XXLF2...I just hope Samsung continue to speedily update their devices on time....
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*Guys I felt the phone was buttery smooth, but on certain occasions I.e. lock screen ripple transition into opening your home screen and toggling between messages in the messaging app, the transition would s stutter just a tiny bit. Problem is solved if you go into:1. Settings-> developer options-> and Window animation scale and Transition Animation scale -> change both of those to .5xThe phone now runs like the beast it was born to be. Try it and let make know your thoughts. Regards, Nik
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On a recent trip to Nigeria I noticed quite a few Galaxy Notes in circulation, and some tech aware contacts I met had various Android handsets in addition to the almost mandatory BB phones. How's the uptake of the S3?

The s3 is causing alot of stir...yes it's true that bb is really strong here but the galaxy note is becoming really popular here and with the introduction of s3 I think Samsung have got a game changer in its hands
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standog100 said:
I just got my first s3 update..baseband version changes from XXLE8 to XXLF2...I just hope Samsung continue to speedily update their devices on time....
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You gotten the latest update yet?
The one with the brightness slider in the notification drop down.

I'm waiting for my 5million dollars from your ex-king's wife's brother's friend's butler.
BTW someone almost screwed me over on ebay with email address from UK account and female name but the shipping address from nigeria. he/she Bought my LG O3D within minutes of posting and told me she'll buy any ohter phones i had. So i sent pictures of iP4 to him/her and she/he said they'll take that and to send the invoice. After i added all the things in invoice, she/he emailed me saying payment done to my paypal account. I then got an email similar to confirmation from paypal/ebay. But sine i'm not stupid i rechecked the email address from where the pay/ebay emails came from and those were from some weird webmail site. I forwarded those to pay/ebay and they confirmed phishing / scam emails. Then i complained on ebay and blocked the fker.
Hope there are more good people there than the scammers there since for last 10 years i've been hearing scams from nigeria.

sak500 said:
I'm waiting for my 5million dollars from your ex-king's wife's brother's friend's butler.
BTW someone almost screwed me over on ebay with email address from UK account and female name but the shipping address from nigeria. he/she Bought my LG O3D within minutes of posting and told me she'll buy any ohter phones i had. So i sent pictures of iP4 to him/her and she/he said they'll take that and to send the invoice. After i added all the things in invoice, she/he emailed me saying payment done to my paypal account. I then got an email similar to confirmation from paypal/ebay. But sine i'm not stupid i rechecked the email address from where the pay/ebay emails came from and those were from some weird webmail site. I forwarded those to pay/ebay and they confirmed phishing / scam emails. Then i complained on ebay and blocked the fker.
Hope there are more good people there than the scammers there since for last 10 years i've been hearing scams from nigeria.
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And how does your post address the subject matter of this thread?
By your warped logic i am allowed to go to any thread posted by any individual of any country who i think scammed me and post non-related thrash or sob stories there? Right?
Please in case you hadn't noticed this is a thread about Nigerians who own a GS3.
If you have any complaints or sob stories about perceived criminal activities involving any nationality i am sure you have a police force in your country you can report it at.
So please stick to the topic of the thread.
Thank you.

JideSerrano said:
And how does your post address the subject matter of this thread?
By your warped logic i am allowed to go to any thread posted by any individual of any country who i think scammed me and post non-related thrash or sob stories there? Right?
Please in case you hadn't noticed this is a thread about Nigerians who own a GS3.
If you have any complaints or sob stories about perceived criminal activities involving any nationality i am sure you have a police force in your country you can report it at.
So please stick to the topic of the thread.
Thank you.
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well said.:good:

JideSerrano said:
You gotten the latest update yet?
The one with the brightness slider in the notification drop down.
Click to expand...
Click to collapse
Nope...I not gotten that yet....I have searched n searched....I ve you gotten the update?
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sak500 said:
I'm waiting for my 5million dollars from your ex-king's wife's brother's friend's butler.
BTW someone almost screwed me over on ebay with email address from UK account and female name but the shipping address from nigeria. he/she Bought my LG O3D within minutes of posting and told me she'll buy any ohter phones i had. So i sent pictures of iP4 to him/her and she/he said they'll take that and to send the invoice. After i added all the things in invoice, she/he emailed me saying payment done to my paypal account. I then got an email similar to confirmation from paypal/ebay. But sine i'm not stupid i rechecked the email address from where the pay/ebay emails came from and those were from some weird webmail site. I forwarded those to pay/ebay and they confirmed phishing / scam emails. Then i complained on ebay and blocked the fker.
Hope there are more good people there than the scammers there since for last 10 years i've been hearing scams from nigeria.
Click to expand...
Click to collapse
We have the good, the bad, and the ugly....people like that have been spoiling the good name of Nigeria.....Sorry for that....and be very careful when dealing with some people online...
Sent from my GT-I9300 using xda app-developers app

Frostfree said:
On a recent trip to Nigeria I noticed quite a few Galaxy Notes in circulation, and some tech aware contacts I met had various Android handsets in addition to the almost mandatory BB phones. How's the uptake of the S3?
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standog100 said:
Nope...I not gotten that yet....I have searched n searched....I ve you gotten the update?
Sent from my GT-I9300 using xda app-developers app
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Nope, not gotten it either, I will wait another week and then flash it via Odin.

JideSerrano said:
Nope, not gotten it either, I will wait another week and then flash it via Odin.
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I ve been forcing myself not to update via odin....I will give them 3 weeks Grace period...if nothing...I will use odin..
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Guys, out of interest what's the CSC code on your handsets and did you get your phones from naija? I'm hearing the price has dropped to around 95K which is quite cheap

Frostfree said:
Guys, out of interest what's the CSC code on your handsets and did you get your phones from naija? I'm hearing the price has dropped to around 95K which is quite cheap
Click to expand...
Click to collapse
JVALF1
Got mine at Slot for 98K about 2 weeks back.

JideSerrano said:
JVALF1
Got mine at Slot for 98K about 2 weeks back.
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Click to collapse
Got mine for 99k....from warri....
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do you know that...I went with a friend to buy last week...and it was sold out....they said they will be getting new stock this week...
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standog100 said:
do you know that...I went with a friend to buy last week...and it was sold out....they said they will be getting new stock this week...
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Not surprised about that.
Samsung is going to sell a lot of this particular phone and the price is just right.
I remember the S2 came in at 120K

98k is under £400 which is significantly cheaper than UK prices. Can you guys check the country of manufacture? Mine here in the UK just says Made by Samsung beneath the battery slot, and the battery has 'Cell made in Korea, Assembled in Vietnam'.

JideSerrano said:
Not surprised about that.
Samsung is going to sell a lot of this particular phone and the price is just right.
I remember the S2 came in at 120K
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Yea....I got my s2 for about 104k....two months after it came out...s3 is really cheap...:thumbup: to Samsung
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Recommended apps, etc

Hi guys. Hopefully im picking up my n7 tomorrow. Can you guys recommend me some good apps and any docks/accessories please to make my tablet experience fun and useful. This is my first ever tablet. So excited
Sent from my LT26i using Tapatalk 2

Maybe you can tell us what you want to do with it and then we can make recommendations.

Look at this thread mate, it has a lot of members top ten apps. It's defiantly worth reading through.
http://forum.xda-developers.com/showthread.php?t=1824956

AZImmortal said:
Maybe you can tell us what you want to do with it and then we can make recommendations.
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Click to collapse
To be honest im not 100% sure. I will probably read a few ebooks, browse the net, game a little etc
Jon565G said:
Look at this thread mate, it has a lot of members top ten apps. It's defiantly worth reading through.
http://forum.xda-developers.com/showthread.php?t=1824956
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Thanks mate much appreciated
Sent from my LT26i using Tapatalk 2

rkanwar said:
To be honest im not 100% sure. I will probably read a few ebooks, browse the net, game a little etc
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If your looking for games, there's a dedicated thread in the apps and themes section. There's also a list of the best free games for the N7.
I can post links to them if you want
BTW, no worries. Just glad I could help someone, my good deed for the day

Once again thanks very much.
One thing I wanted to ask is my n7 has been shipped today but how do I know if im getting a white or black one? Im really excited for it to arrive
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rkanwar said:
Once again thanks very much.
One thing I wanted to ask is my n7 has been shipped today but how do I know if im getting a white or black one? Im really excited for it to arrive
Sent from my LT26i using Tapatalk 2
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You get a black (or brown - what ever it is..) one, because the white backcover was only a special edition for the I/O presentation.
The most of the reviewed N7's are withe because only the guys at the I/O got them.

It will be the black version, they stopped making the brown version a bit ago. If i read correctly, I don't think the brown ones were actually assembled by ASUS, not too sure about that. (I got the brown one from Tesco last month, didn't know it was brown until it was mentioned on here and I looked on the box )
EDIT: Like flomitdreio said above, you won't get a white version.

I have received mine today but guess what. No charger, open seal, fingerprints all over the screen
Sent from my LT26i using Tapatalk 2

Really unlucky :crying:, I take it that your sending it back? If you get a replacement and there are fingerprints on the screen and the seal is open it might just have been quality control checked by ASUS. Also, If you bought it from the Play Store, did you tick the option to have your details on it when you were paying for it? This might also be the reason for the broken seal and fingerprints.
It doesn't excuse there being no charger though...

I have called google theyve passed on the details to the department that deal with it and will apparently contact me in a couple of days. Honestly I wouldnt have minded but the fact theres no charger its outraging...
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Theres wrapping for the plug. But no plug.
Now when I spoke to google first, the cssn number on the box was not in my name or for my details. The second time I called nothing of that was mentioned however, when I look on the delivery note I got the same serial number. Atm I cannot see any issues, lets see what google says.
So angry
Theres also scuffs on the box
Sent from my LT26i using Tapatalk 2

An update. Just got off the phone again to google. The lady was I gotta say very helpful and told me my cssn number is actually linked to two devices somehow. So basically now the "specialist team" have this info and will get back to me in 48 hours I was told. I asked if the replacement is a new device or a refurb. She told me its a new device. I will apparently receive an RMA email which will contain a link to order my replacement
Do you guys think I should play around with this n7 until replacement??
Sent from my LT26i using Tapatalk 2

Shame that you've got a bad experience with ASUS before you even turn the device on. If I were you, I'd use it until they send you a new one out. Just don't root it or do anything like that. You can always restore it to the factory settings. Can't do any harm to play around with a device that you've paid at least 169 quid for.
Looking at the box, I'd say that someone had it before you and have returned it for some reason. Mine didn't have any scuffs or scratches on it......

Jon565G said:
Shame that you've got a bad experience with ASUS before you even turn the device on. If I were you, I'd use it until they send you a new one out. Just don't root it or do anything like that. You can always restore it to the factory settings. Can't do any harm to play around with a device that you've paid at least 169 quid for.
Looking at the box, I'd say that someone had it before you and have returned it for some reason. Mine didn't have any scuffs or scratches on it......
Click to expand...
Click to collapse
That was my exact thoughts. So hopefully ill hear from them soon. Lol I paid 199 quid for mine.lol so its like a lot of mony for me considering I dont earn much. I even applied for a credit card with a limit of 250 quid and well this what happens
Sent from my LT26i using Tapatalk 2

I hope that you get a good one soon. It's really a top notch tablet when you get one that works well, especially for 200 quid. Good luck with getting a perfect one back. (mines got a bit of screen flicker, so I'm half and half to return it until I know that I'll get a good one back)
Just out of interest, does it say on the box that it's brown or back?
Sent from my Nexus 7 using XDA Premium HD app

Jon565G said:
I hope that you get a good one soon. It's really a top notch tablet when you get one that works well, especially for 200 quid. Good luck with getting a perfect one back. (mines got a bit of screen flicker, so I'm half and half to return it until I know that I'll get a good one back)
Just out of interest, does it say on the box that it's brown or back?
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Hi i just checked my box and i can confirm that it says brown. When i get my replacement i will also then let you know what it says on the box.
Thanks for your reassurance guys. I cant wait to get my OWN new nexus 7 that i can use to full functionality and make it my own. I have been using this ome, though there is nothing wrong with the device i.e. screen lifts or flickers however i am loving it so far.

I recommend you Xda Premium
Sent from my Nexus 7 using xda premium

Thanks...
I am getting so anxious..how long do google take to reply. I am starting to love this device however dont wanna get used to it too much, obviously because of the replacement im hoping to receive.
Sent from my Nexus 7 using Tapatalk 2

Just a quick update guys. Received an rma email not too long ago but cant process the replacement order due to insufficient funds. What shall I do guys? I have to wait two weeks till I get paid or can I call my credit card company that I used to buy my n7?
Sent from my LT26i using Tapatalk 2

If I were you, I'd ring Google and tell them that your not getting paid until in two weeks, and that you'll have to sort it out then. There's no point messing around with the credit card when everything can be sorted easily in 2 weeks.
I suppose if everything if perfect with the device except from the charger, could you just ask them to send a charger out. You'll still keep the years warranty in case anything does go wrong.........

Warning! Forced OTA disables G4 for half hour. Global?

Just a heads up to all G4 users as you won't be warned or promted but your phone will instantly reboot and start an update.
I was in the middle of browsing when I thought my G4 crashed and turned off when suddenly it started a half hour system update on H811. I was so pissed. In all my years owning android devices I've never once seen this happening.
Not sure the legality behind this but I can see some lawsuits against LG for this. Wow
Btw, disabling the ota like in my other thread gets bypassed and doesn't work.
Sent from my LG-H811 using Tapatalk

lol if not people complain lack of updates its this.. 'lawsuits against LG..." ...are u serious?

MicroMod777 said:
Just a heads up to all G4 users as you won't be warned or promted but your phone will instantly reboot and start an update.
I was in the middle of browsing when I thought my G4 crashed and turned off when suddenly it started a half hour system update on H811. I was so pissed. In all my years owning android devices I've never once seen this happening.
Not sure the legality behind this but I can see some lawsuits against LG for this. Wow
Btw, disabling the ota like in my other thread gets bypassed and doesn't work.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Weird.. My update only took 5 minutes..

lul.

MicroMod777 said:
Just a heads up to all G4 users as you won't be warned or promted but your phone will instantly reboot and start an update.
I was in the middle of browsing when I thought my G4 crashed and turned off when suddenly it started a half hour system update on H811. I was so pissed. In all my years owning android devices I've never once seen this happening.
Not sure the legality behind this but I can see some lawsuits against LG for this. Wow
Btw, disabling the ota like in my other thread gets bypassed and doesn't work.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
FYI, that was Tmobile forcing the update, not LG.
I would call Tmobile, ask to talk to an account manager, and complain, then ask for credit on your next bill.

uly609 said:
Weird.. My update only took 5 minutes..
Click to expand...
Click to collapse
Same

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Did i get it

masze said:
lol if not people complain lack of updates its this.. 'lawsuits against LG..." ...are u serious?
Click to expand...
Click to collapse
Why not? What if your in the middle of a business deal and this takes place. If I'd lost it and I'd sure sue to recoup my losses.
When I worked for Verizon thier legal department weekly was going to court against lawsuits.
uly609 said:
Weird.. My update only took 5 minutes..
Click to expand...
Click to collapse
Mines H811 tmo.
Sent from my LG-H811 using Tapatalk

MicroMod777 said:
Just a heads up to all G4 users as you won't be warned or promted but your phone will instantly reboot and start an update.
I was in the middle of browsing when I thought my G4 crashed and turned off when suddenly it started a half hour system update on H811. I was so pissed. In all my years owning android devices I've never once seen this happening.
Not sure the legality behind this but I can see some lawsuits against LG for this. Wow
Btw, disabling the ota like in my other thread gets bypassed and doesn't work.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
I second that. Disabled ota and still worked. When i go back to worl tomorrow ill see if there's anything about the update.
---------- Post added at 11:18 AM ---------- Previous post was at 11:16 AM ----------
coolmaster121 said:
FYI, that was Tmobile forcing the update, not LG.
I would call Tmobile, ask to talk to an account manager, and complain, then ask for credit on your next bill.
Click to expand...
Click to collapse
I work for tmobile. We dont credit someone for their phone updating lol.

coolmaster121 said:
FYI, that was Tmobile forcing the update, not LG.
I would call Tmobile, ask to talk to an account manager, and complain, then ask for credit on your next bill.
Click to expand...
Click to collapse
lol, I got calls similar to this every single day as a tech for vzw. Instead of customer service handing the issue, they would be cold transfered to tech. So I would give them 1 day credit of service lost. Usually about $5 bucks. lol Then they be so pissed to demand a manager for a month off their bill. lol
PunishedSnake said:
View attachment 3356872
Did i get it
Click to expand...
Click to collapse
Just wait. You wll be assimilated.
Sent from my LG-H811 using Tapatalk

cpackar said:
I second that. Disabled ota and still worked. When i go back to worl tomorrow ill see if there's anything about the update.
---------- Post added at 11:18 AM ---------- Previous post was at 11:16 AM ----------
I work for tmobile. We dont credit someone for their phone updating lol.
Click to expand...
Click to collapse
Which department do you work for?
Tmobile has no right to force my phone to restart becuase they are pushing a "mandatory" update, user should always be in control of the updates no matter how important they are.
Thats like Chevy or Toyota sending out a ECU update over the air which causes the car to power off. That **** would never fly... (no offense tho)

First world problem

misterzeno said:
First world problem
Click to expand...
Click to collapse
+1
Sent from my LG-H811 using Tapatalk

coolmaster121 said:
Which department do you work for?
Tmobile has no right to force my phone to restart becuase they are pushing a "mandatory" update, user should always be in control of the updates no matter how important they are.
Thats like Chevy or Toyota sending out a ECU update over the air which causes the car to power off. That **** would never fly... (no offense tho)
Click to expand...
Click to collapse
I work for tech care, prior i worked for billing. All they would say if you called in was that we push updates out for stability improvements to make sure your phone is functioning properly blah blah blah. That wouldnt be grounds for a credit because youre not put of service for days or even a specific time and we cant credit because you dont like a feature on the phone and that its not an error on our part..stuff like that but rephrased more politely haha as someone said above.. #firstworldprobs

coolmaster121 said:
Which department do you work for?
Tmobile has no right to force my phone to restart becuase they are pushing a "mandatory" update, user should always be in control of the updates no matter how important they are.
Thats like Chevy or Toyota sending out a ECU update over the air which causes the car to power off. That **** would never fly... (no offense tho)
Click to expand...
Click to collapse
And your point is????? Microsoft is making Windows 10 with automatic updates for home users unless they run a metered connection. Why forces updates in Win10? Because people complained.
It doesn't matter what a company does people will always complain. I say bring on forced updates. Root will always be figured out, and my phone will have bugs worked out.

MicroMod777 said:
Not sure the legality behind this but I can see some lawsuits against LG for this. Wow
Btw, disabling the ota like in my other thread gets bypassed and doesn't work.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
MicroMod777 said:
Why not? What if your in the middle of a business deal and this takes place. If I'd lost it and I'd sure sue to recoup my losses.
When I worked for Verizon thier legal department weekly was going to court against lawsuits.
Mines H811 tmo.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
MicroMod777 said:
lol, I got calls similar to this every single day as a tech for vzw. Instead of customer service handing the issue, they would be cold transfered to tech. So I would give them 1 day credit of service lost. Usually about $5 bucks. lol Then they be so pissed to demand a manager for a month off their bill. lol
Just wait. You wll be assimilated.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
So, you think it's worth suing over... Yet... Callers were cold transferred and only gave them a day credit?
Wow

CAG-man said:
And your point is????? Microsoft is making Windows 10 with automatic updates for home users unless they run a metered connection. Why forces updates in Win10? Because people complained.
It doesn't matter what a company does people will always complain. I say bring on forced updates. Root will always be figured out, and my phone will have bugs worked out.
Click to expand...
Click to collapse
Hey man, I want to get the update. I just think that forcing the phone to download, restart and install a software update without any user input or confirmation... That is all I am saying.
I don't think MS is audo installing and restarting PCs with windows updates.
Also, Dont think its worth suing over

Andrew025 said:
So, you think it's worth suing over... Yet... Callers were cold transferred and only gave them a day credit?
Wow
Click to expand...
Click to collapse
I personally wouldn't sue but Verizon customers will sue if they have some kind of financial loss. I talked to people from their legal department when I worked there.
And for credits I'd only give them a days credit on their accounts for a day loss of service. Of course they always demanded a months worth credit since most of their bill were in the $500 month range. We'd get fired for giving out too much credit. Out of my 35 people I got hired with in Jan 2011, by Jan 2012 only 5 of us were left. Very high turn over rate, till 1000 of us got laid off at the Southern California call center.
Sent from my LG-H811 using Tapatalk