This issue is rather infuriating as I never notice it until my batteries suddenly dropped to 5%, which does not take very long.
I'm just wondering if there's steps around the issue that don't involve uninstalling every app that uses the camera, because my main communication apps are Whatsapp/Viber.
The issue is stranger in that not all S5s seem to have it, but myself and my co-worker are both on the same network (Three Ireland) and both experience the issue.
So far my only way to resolve is to periodically check my phone and pull out the battery to reset it.
I only started getting this issue since updating to 5.0
Related
Just a few days ago my phone started to turn off the data connection when it went into standby. I did not change any settings or install any new software on the phone (in other words I did not change the way I use the phone). After some troubleshooting I figured out this only happened when I had the wifi turned on. Strangely this never occurred before.
I have contacted both TMO US and HTC and ultimately I was told to do a hard reset on the phone. The frequency of performing a hard reset (this is the about the third time in just over a month, and the phone has been replaced once already) is starting to concern me since I don't want to have to do this every couple weeks. Does anyone have any insight on what might be going on?
On a side note (this point might or might not be related, hopefully the more experienced crowd here can help me) when I had my phone replaced this new one would give me the low battery warning when the battery was at 25%, the first phone did this at 10% if I remember correctly. I believe it starts turning off the data at that point to save battery life. I haven't been getting the early warning since after the first week or so but could there be some underlying/related problem?
Thanks in advance for any help.
PS: I did a search and found threads discussing internet connection cutting out but that didn't seem to be the same problem. If there is another thread already started sorry I missed it.
I've had the DInc since day -1 and haven't had a real problem until recently. Whenever the phone gets a little warm from 10+ minutes of straight use, the phone will reboot itself and goes into a reboot cycle. What seems to happen is the phone will overheat from use and then heat up some more from booting up. Once it gets to the home screen, it'll reboot again in an endless cycle. The cycle cannot be stopped unless the battery is pulled or the down key is held prior to it rebooting and shutting it down in the bootloader. The reboots are pretty predictable just by feeling the temperature of the phone. Using the phone while charging is a definite no-no for me. The only way I can get the phone to function again is to either let it sit for 10 minutes or put it in front of the AC for 5.
My phone was rooted and all roms seem to have the same effect. I've tried all hydra's kernels and all of them causes the problem, even the stock kernel. The only temporary fix was to use setcpu and enable the temp profile to lower the cpu to 500MHz at 36 degrees. This gave me extended use and was bearable but I really shouldn't have to do this. I've got so annoyed and reverted back to full stock/unrooted by downgrading with the official rom but the phone is STILL rebooting from overheating.
This is an obvious problem and I've already called Verizon for an RMA. I just hope it's not a widespread defect. It seems random reboots are pretty common with the DInc based on what I've read and other people's experience at work. There's about 5 of us who has the Inc at my job and all of our phones rebooted about a few minute from one another.
Has anyone had this issue? If so, did your replacement take care of it? I've read stories of people having to go thru four exchanges to finally land on a good device. How hot does your phones get from use and has it ever rebooted from the heat? It's a real bummer to be unable to play games on my phone for extended periods of time. The Droid X is looking mighty tempting right now
Same issue here
I've had the Incredible since day 1 (I actually upgraded from the original Droid, which I loved, but I wanted the faster CPU and more memory) and within the first 2 weeks, I got the random reboot issue, but it wasn't consistent and I believe that an OTA update fixed the problem (which was a general reception issue for the Triad area of NC).
However, the last couple of weeks, the phone seems possessed and reboots randomly and will keep rebooting until I pull the battery. It doesn't matter if I'm using the GPS, surfing the web, sending a text message, etc. or if I'm using the Verizon 3G network or my home Wi-Fi.
I tried testing various scenarios, soft/hard resets, removing my micro-SD card, charging the battery overnight, etc., but when the phone gets into one of its random reboot loops/cycles, there is no remedy but to pull the battery for about 5-10 minutes.
I have taken the phone 3 times to a retail Verizon store (that has a technician onsite) and they can't fix the phone (just keep doing factory "hard" resets).
I called HTC and they just told me how to hold the phone "with your fingertips and by the edges of the phone), and if I still had issues, I could ship the phone to them and they could attempt to repair it (but, then I'm without a phone for several days/weeks, which is not acceptable).
I have also called Verizon support and they finally agreed to issue me a replacement "refurb" phone (which I think is totally BS), but if I have the same issue with this replacement phone, I'm thinking of seeking legal counsel to get out of my contract and/or start a class action lawsuit against Verizon and/or HTC.
I've been a Verizon wireless customer for over 12 years with no issues with their "network", so I know it's an issue with this phone.
If the root cause is heat buildup, then to me, this would be considered a factory defect and all Incredible phones should be recalled (or the customer given the option to swapout to another phone, like the Droid X).
Besides the reboot problem, the phone has poor battery life (even more so than other smartphones), poor call quality, and poor reception.
Me Too
I have the random reboot issue as well, although I am 99.999999% it is due to heat. That said, heat could be caused by it trying desperately to secure a decent signal.
I really do not want to try to convince Verizon I have this problem, and have just been living with it.
Ive havent had that problem, but my inc overheats to 50°c sometimes. My advise, go to big red and have it replaced.
Sent from my Incredible using XDA App
I have a Rogers Samsung Focus that is unlocked...
One thing that I noticed is that my battery usually drains significantly in the second half of the day..... (Ex: 1 hour = 8% and I did not touch the phone)
I also noticed that my data connection drops and I need to restart the phone for it to reconnect. Doesn't matter where I am (location) and I use this SIM card in many other phones. Seems to happen every 8-12 hours or so and also seems to cause part of the battery drain.
Any suggestions? I currently have this setup for ADC using the Samsung Tools (with Mango) and have the APN settings "blank".
Thanks for you assistance.
Hey,
I recently did the force update to Mango on my Rogers Samsung Focus - and I have noticed a similar issue. I used to get over 14 hours of battery, regularly receiving/sending emails, texting, etc, but now I'm getting around 10-12 hours if I'm lucky. I'm not doing anything different that I did before - but I also notice that the network will have micro drops - the icon will show "no network" for a moment and then go back to normal....
I've been noticing the micro drops as well, and its only been since the "Samsung update", which includes the newer firmware and radio. I ran the leaked 7720.68 build for quite a while without the issue.
I was somewhat curious if the Rogers ROM had the same issue since the radio and firmware version numbers are different, so its nice to hear that confirmed.
In any case the drop thing only seems to happen when the network is idle, so as long as its not cutting my calls or transfers its not that big of a deal to me. And I love the tap to focus far too much to roll back.
Battery has been mostly consistent, but has been more hungry the last week or so. Probably unrelated in my case though.
I got a Moto 360 about a month ago and love it. However, I've had a recurring issue where the Navigation randomly starts up but doesn't display properly (see attached image). The location is always the same, and I think it has to do with the parking tracking or traffic in Google Now (though I can't tell where it wants to go).
My Note 3 just got upgraded to Lollipop, and I was hoping that would resolve the situation, but alas it didn't. Anyone else seen anything like this or have any suggestions on fixes? I know I can block Navigation, but I do find it useful on occasion.
Wowza I'd recommend a full factory reset my note 3 (at&t) is unrooted and and was updated and factory reset the day it was bought (2 months old so after lollipop was pushed to wear is why I mention) and have had zero issues similar to yours. I have used navigation on multiple occasions and it dismisses on its own. Try resetting the watch and then maybe the phone.
Sent from my SHIELD Tablet using Tapatalk
Hello all,
I've read and searched through a few posts before posting this, and it seems there has not been one consistent solution offered that is a guaranteed fix. And no problems that have been solved like this in the past 6 months or more that I saw.
About 10 days ago my Note 3 started doing all kinds of crazy crap. It would:
Boot up with a yellow exclamation point and says Verizon Wireless had detected unauthorized software on my device. In the top corner it would say secure fail: modem. This almost always went away with just another reboot of the phone.
Boot up with a splash screen that normally just says Samsung Galaxy Note 3, but now also has an unlocked padlock and "Custom" on the screen.
Extremely intermittently recognize that I had a sim in my phone and provision my phone on the 4g network.
Not allowi a significant amount of internet activity even when connected to wifi.
Pop up an error box upon entering the OS saying that there was a process system error and ask me to wait or kill the process.
Random unrequested reboots of my phone without even touching it. (this has happened 7 times now through the course of typing this post)
Also a problem, though not a recent development, is a common complaint that there has been significant difficulty in placing clear phone calls even though signal strength looks good, sometimes resulting in attempts to dial timing out without making a connection.
As a bit of background: I've never rooted this phone. Years ago I sold smartphones for a living and I knew how much of bastards Verizon et. al. were when it came to providing hardware warranty coverage to people who had rooted their devices. Having said that, I have no idea why I just randomly started seeing an unlocked padlock and a callout for a custom OS on the boot up splash screen. Also, I've already gone to verizon and replaced the sim just in case it was a defective chip causing these problems. There have been no significant changes, though it does seem that the intermittent rate at which the phone actually finds the network happens a little more often with a new sim. Maybe that's just my wishful thinking that my situation has improved.
Other things I've tried for troubleshooting already:
Booted into recovery mode, wiped cache, rebooted.
Booted into recovery mode, wiped and factory reset the phone from the on board restore software.
Downloaded Kies and booted into download mode on the device and pushed the current OS image to my phone.
Tried some silly battery trick that some guy made a youtube video about where he suggests pulling the battery, pressing the power button for a few seconds, then putting the battery back in will fix the problem.
This phone is out of warranty now, so I'm not opposed to trying a rooting solution to fix it -- if that is even plausible. I also downloaded a 1.6GB zip that is supposed to contain an image of the LP OS (N900VVRUEOF1_N900VVZWEOF1_VZW.zip), but have not done anything with it yet. My only concern with trying to wipe out the stock OS is that I've never attempted it before and don't want to F it up, although at this point could it get much worse??
Cosmetically this phone is in perfect condition. I'm not a phone dropper, and it has been in an otterbox defender case since the day I got it. I bought this phone outright in 2013 so that I could preserve my unlimited data plan, so I'm really hoping there is a potential solution here that does not involve buying a new phone.
Any suggestions you can offer would be great. Like I said, I did some keyword searching on this form and read a few threads before posting, but it seemed like there were a bunch of different theories on how to fix this problem and no consistent solution.
Thanks!
The forum for your phone is here .
http://forum.xda-developers.com/verizon-galaxy-note-3