Database Users

Has anyone managed to scratch the screen?

Hi, I recently got a Desire Z and I am trying to determine if a screen protector is necessary. I've already seen a thread arguing the issue in more general terms, but my question is simple:
Has anyone here scratched their screen from normal use?
I have a 2 yr old BB Storm and the screen is still flawless without ever being protected. I just want to know if I can expect the same of the HTC.
Thanks.

Cell phone screens are definitely stonger than you would think but it wouldn't hurt to put one on right? You know, as long as you don't keep it in a pocket with coins or keys in it. I haven't scratched mine in the time I had it without the screen protector but I feel much better with it on.
Sent from my HTC Vision using XDA App

Dont't know.
The 1st thing i did was buy a screen protector don't want 2 take any chances. Please feel free 2 test your screen though & b sure 2 let us know how that works out 4 ya.

There is glass and there is GLASS!!!
This speaks for itself...
http://www.youtube.com/watch?v=_kwd3v4cgVc

djsinco said:
This speaks for itself...
http://www.youtube.com/watch?v=_kwd3v4cgVc
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How about a real test. Let the knife fall point first about three feet onto the screen. This way it can simulate a fall. Lets see if the glass doesn't chip. My HD2 that the same "indestructible" glass. It chipped, not cracked, the first time it feel face down on the ground. Don't take a chance, slap a screen protector on it.

I agree I also had a hd2 and was able to put some scratches on that beast. I haven't put a screen protector on the g2 its been in and out of my pocket for about a week still flawless
ddgarcia05 said:
How about a real test. Let the knife fall point first about three feet onto the screen. This way it can simulate a fall. Lets see if the glass doesn't chip. My HD2 that the same "indestructible" glass. It chipped, not cracked, the first time it feel face down on the ground. Don't take a chance, slap a screen protector on it.
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Sent from my T-Mobile G2 using XDA App

I managed to scratch my g2 inside the first 2 weeks. Not sure how, probably something I had in my pocket.
In contrast, I went about a year with the N1 without scratching it. I am not sure if it is mere chance or if the G2 has a less scratch resistant screen but that is my experience to date.

i never put a screen protector.
no scratches what so ever.
but of course i take care that there is nothing in my pocket together with the phone

First time I got the G2 I slapped on the Tmobiles special screen protector.
The feel is different,smoother, and you won't tell if you have it on.
The screen feels sooo...like wow smooth.
Promise you,go check it out comes with 2 inside.
Its worth it.
Sent from my T-Mobile G2 using XDA App

There is a definite scratch in the middle of my screen, deep enough that you can catch your fingernail in it. The nice thing is that it's not noticeable when the phone is on.

digital_exhaust said:
There is a definite scratch in the middle of my screen, deep enough that you can catch your fingernail in it. The nice thing is that it's not noticeable when the phone is on.
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I had the same type of scratch, deep enough that you could catch your fingernail in it, but it was higher up on the screen. I exchanged that G2 though when it stopped reading SD cards. I actually ended up fixing it before I sent it back because root came out and I was able to flash a new rom over it lulz.
Sent from my T-Mobile G2 running Cyanogenmod.

Just get a screen protector from stealthguards.com
Their screen protectors are like anti-finger oil or something like that, cause when I swipe my phone with greasy french fry fingers, I barely see the streaks of grease on the phone.
And it's for free, with 2.95 shipping.
Took about a week to ship to me, and i'm up in Canada, EH.

My wife and I both have had G1s since preorder, neither with screen protectors, mine in my pocket (usually with nothing else) and hers in her purse with god knows what, and neither of them is scratched at all.
Says something for HTC's choice there, but I don't know that it's the same glass.

I haven't had a screen protector on my G2 since I bought it almost a month ago and I keep it on my pocket. Screen is still perfect.
Didn't have a screen protector on my N1 either and there weren't any additional scratches from when I bought it (had one small scratch from previous owner).

I have not managed to scratch my screen and my phone has met mr. hardwood floor once.
It's easy to prevent scratches/chips. Don't drop it, don't put it a pocket with other stuff, keep it away from kids/dogs/cats/parents/gfs/police/etc, don't lay it face down and don't go all high school girl and pitch your phone at a wall when someone makes you angry.
There go, AbsolutZero's guide to a scratch free phone lol.

convolution said:
Just get a screen protector from stealthguards.com
Their screen protectors are like anti-finger oil or something like that, cause when I swipe my phone with greasy french fry fingers, I barely see the streaks of grease on the phone.
And it's for free, with 2.95 shipping.
Took about a week to ship to me, and i'm up in Canada, EH.
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just ordered one myself, couldn't believe this was free

I'm surprised my screen hasn't gotten scratched yet! I dropped it on a concrete patio with bits of broken vehicle glass on it, I was replacing a window and got carless and knocked the phone off the seat with the door card as I was putting it back together. Also dropped it at work, which is a big retail store.
What has gotten scratched and damaged however is the battery door. That I find to be a bit annoying, now it looks ugly.

jinpaul.yang said:
just ordered one myself, couldn't believe this was free
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It technically isn't.
They make a profit from "shipping".
I got mine in a normal everyday envelope.
Cost them lets say a dollar to ship it up to Canada.
They spent about 70 cents to make the protectors.
Their profit is about $1.20.

convolution said:
It technically isn't.
They make a profit from "shipping".
I got mine in a normal everyday envelope.
Cost them lets say a dollar to ship it up to Canada.
They spent about 70 cents to make the protectors.
Their profit is about $1.20.
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useful information, thank you so much

Yup, more profits if sending it somewhere in the US. 46 cents for a stamp, envelopes are dirt cheap, and bang!
Sent from my HTC Vision using XDA App

Had an accident

I had an accident on my bike today... got bumped from behind by a car while going at 50 or so and lost control of the bike. Got saved by my helmet, rolling away and this fancy biking jacket my brother got me (think it has kevlar in it) but my bag flipped open and my Note went flying.
So I'm okay and thankful for that. But my Note hit the ground hard and split open... It's got two deep scratches on the glass (about 2mm long each) and a few lighter ones, plus a big scrape on the plastic casing at the bottom. This sucks so much .
Do you guys know if I could give it to Samsung to replace the glass? Will that be expensive? My phone's working fine but every time I look at it, those scratches almost physically hurt.
Its the first time I've ought such an expensive phone. Can't bear to see it like this...

Don't know about fixing the note but glad you are okay!
Sent from my Galaxy Nexus using xda premium

That was terrible man. Glad you are okay, but sad with your note. I have a question, dont you guys buy insurance with such an expensive phone?
I pay 36 norwegian kroner/month (about 7 USD) in insurance, so I am covered if my GNote get stolen or smashed in an accident like this.

joshnichols189 said:
Don't know about fixing the note but glad you are okay!
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Thank you!
Me too. Managed to slow the bike a bit so I was fine, didn't even get anything more than a few minor scratches on me. Was just a bit shaken up, and really pissed. The stupid car sped off when he saw I was okay.
Actually feel a little guilty for feeling so crappy about my phone when I'm okay.
roxxy said:
That was terrible man. Glad you are okay, but sad with your note. I have a question, dont you guys buy insurance with such an expensive phone?
I pay 36 norwegian kroner/month (about 7 USD) in insurance, so I am covered if my GNote get stolen or smashed in an accident like this.
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[ignore this]Don't have insurance for phones easily available here. I think. (I live in India).
Sorry. Was just looking. I was just ignorant about that. There are insurance policies are there or phones here, just not advertised.

TorrentialDownpour said:
I had an accident on my bike today... got bumped from behind by a car while going at 50 or so and lost control of the bike. Got saved by my helmet, rolling away and this fancy biking jacket my brother got me (think it has kevlar in it) but my bag flipped open and my Note went flying.
So I'm okay and thankful for that. But my Note hit the ground hard and split open... It's got two deep scratches on the glass (about 2mm each) and a few lighter ones, plus a big scrape on the plastic casing at the bottom. This sucks so much .
Do you guys know if I could give it to Samsung to replace the glass? Will that be expensive? My phone's working fine but every time I look at it, those scratches almost physically hurt.
Its the first time I've ought such an expensive phone. Can't bear to see it like this...
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You should be happy your not injured as it could have been worse, especially when your on a bike, as for the phone...if you don't like it how it looks try and contact Samsung or take it to where you bought it from and ask how much it would cost to fix ...i'd pay £100 for it if it came to that for a phone worth so much.

TorrentialDownpour said:
Do you guys know if I could give it to Samsung to replace the glass? Will that be expensive? My phone's working fine but every time I look at it, those scratches almost physically hurt.
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I don't know where you are physically located, but in the UK, I'd expect the car driver's insurance to pay for repairs to your note (assuming you were not at fault of course!). Failing that, your household contents insurance might cover it.
Regards,
Dave

TorrentialDownpour said:
I had an accident on my bike today... got bumped from behind by a car while going at 50 or so and lost control of the bike. Got saved by my helmet, rolling away and this fancy biking jacket my brother got me (think it has kevlar in it) but my bag flipped open and my Note went flying.
So I'm okay and thankful for that. But my Note hit the ground hard and split open... It's got two deep scratches on the glass (about 2mm long each) and a few lighter ones, plus a big scrape on the plastic casing at the bottom. This sucks so much .
Do you guys know if I could give it to Samsung to replace the glass? Will that be expensive? My phone's working fine but every time I look at it, those scratches almost physically hurt.
Its the first time I've ought such an expensive phone. Can't bear to see it like this...
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Click to collapse
Give it to Samsung??? You need to sue the **** out of the person who bumped you.

TorrentialDownpour said:
Thank you!
Me too. Managed to slow the bike a bit so I was fine, didn't even get anything more than a few minor scratches on me. Was just a bit shaken up, and really pissed. The stupid car sped off when he saw I was okay.
Actually feel a little guilty for feeling so crappy about my phone when I'm okay.
[ignore this]Don't have insurance for phones easily available here. I think. (I live in India).
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What the hell dude? The retailers always ask you to insure the device when you buy it for a small one time only amount. I had my galaxy s2 insured. Didn't bother with the note though. Did you manage to get the plate number of the car? And yeah, hope you recover fast, physically and psychologically...
Sent from my GT-N7000 using XDA App

Just got my motorcycle permit, Im sad to hear what happened. Glad you are ok. Phones can be replaced. You cannot.
That said, motorcycle riders should look into Boblbee products. Specifically their class 2 back protector aka backpack and their cellphone holder designed to survive such accidents.
http://www.boblbee.com/

stefan.buddle said:
Give it to Samsung??? You need to sue the **** out of the person who bumped you.
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It's called "an accident" for a reason.

Sorry about your accident bro! All that matters is that you are ok. Last month i've changed my screen under warranty (screen issues, lines etc) and a saw that the glass is glued to the amoled, it's one big sandwich, it comes with the front facing camera, home button, speaker and the screen plastic bezel. The screen with all the parts is around 300$.
Good luck!
Sent from my GT-N7000 using xda premium

Screen cracked when in pocket

Hello All,
Took my S3 out of my pocket today and noticed that the screen has a crack all the way from the bottom left corner to the home button (picture attached). I have had my S3 for about two weeks now and am really disappointed with the quality of the product. I always keep the screen facing inwards towards my leg so am really at a loss as to how I managed to crack it.
I bought the phone from Amazon UK and am wondering if I can get a replacement stating manufacturing defect or should I contact Samsung directly.
Any ideas?
TIA.

Ouch feel sorry for you mate. No insurance I take it?
If you can prove it was a defect you have a good leg to stand on. They might realize if they can't find and marks or impact points. Good Luck as you will need it..
Sent from my GT-I9300 using xda premium

You can always try to get it replaced but I think the chance will be small they will replace the phone as it is cracked, they will definitely blame it on force from outside. Are there more phones cracked this easily as you described it that you are aware of?
Sorry to hear you cracked the screen, imo the phone is quite strong, mine dropped by accident from three feet high without any damage. But that doesn't get you anywhere, I know that...
Now I look at the cracked screen it looks like something pressured the left side of the home button strongly.
Verstuurd van mijn GT-I9300 met Tapatalk

Sometimes this just seems to happen. I've only seen one other person who had this happen with a Galaxy S3, but I've heard stories like this since the Nexus One came out.
I'm guessing some devices just happen to have structural integrity problems with their glass, I don't really know if much can be done because of how extremely rare it is.

You should have got insurance or been.more careful. It is **** when this happens buddy.
They (Samsung/amazon) will not exchange it for any reason as it will be seen as damaged caused in your possession and that when it was sold there were no cracks or anything.
I work for a phone retailer and deal with this kind of thing at least once a week.
Try protect your bubble or something like that , then make a claim.
Hope you get it sorted.
Sent from my HTC One X using xda premium

It looks like the glass underneath the home button is not very thick only a few mm, and looks to be the weakest point on the phone screen, see how it`s broken on the bottom left corner of the home button.
John.

Nope, no insurance unfortunately. Forgot to mention that the phone was protected by a gel tpu case...
Really bummed!

wow that sucks... feel your pain.. every time I read a post like this, the more afraid I am of getting this phone..

I've sent stuff back to Amazon within the 30 days they have for returns that were broken. Just stated return under poor quality, faulty and they just asked if I wanted another or a refund. Not £500, under a ton. But they are pretty good with returns.

Don't bother with Samsung.. they are a waste of time. Contact Amazon.

Funny thing is I`ve been not only reading, but also hearing lots of reports about the fragility of the S3. Bad thing is that I got mine last week. I am being extra careful with it.
I wonder if Samsung realizes they have delivered such a fragile product.

I've also heard that. But here's some sort of consolidation I have had 4 people come back into my shop with cracked screens on their HTC one x's, some claiming it just happened , others that they pressed hard on the screen etc. (Regardless how it happened the screen is still cracked)
Some had insurance (so only insurance excess to pay) and the others who didn't, HTC only charged them 79.99 for either a replacement phone or the screen fixed. ( which in my experience in a new £500 expensive smart phone is amazing)
So there you have it. **** happens. No phone is perfect and mistakes happen.
Sent from my HTC One X using xda premium

Thank you all for your replies.
I contacted Amazon today and they were quite open to doing a refund/replacement. I went for a replacement as I am quite happy with the phone overall. Glad I bought the phone through Amazon.
Will most definitely get insurance on this puppy second time around!

Great news man. You are one lucky fella.
Sent from my GT-I9300 using xda premium

the screen is still working i take it... no reason why you couldnt still have taken insurance out and just claimed in a few weeks? but hey ho... good news amazon replacing for free i suppose:good:

I too would do an Amazon return/exchange. You can do it through their site and never even have to talk to someone. I think you'll be fine as it doesn't look like it was dropped.

Savage24 said:
the screen is still working i take it... no reason why you couldnt still have taken insurance out and just claimed in a few weeks? but hey ho... good news amazon replacing for free i suppose:good:
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If Amazon did not offer the replacement, I would have gone the Insurance route.
slopokdave said:
I too would do an Amazon return/exchange. You can do it through their site and never even have to talk to someone. I think you'll be fine as it doesn't look like it was dropped.
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I did not drop the phone thankfully. And it was not like I was wearing tight skinny jeans or sumthin, the phone had plenty of room to breathe in the pocket but somehow I still managed to crack the screen. I have had a Nexus One for 3 years and I was able to keep that crack free without a problem. I understand that it is one of those things but I am not feeling the quality love from Samsung on this one.

maybe it was a bump from human traffic etc etc that you might not have noticed?
since you already said your pocket has lots of breathing room, the only time that pocket is going to be tight is when you're sitting down. i don't think the pressure from that would be enough.

Gorilla glass or not it looks like the GS 3 has extremely fragile glass on the front. I have dropped both my nexus one and my sensational xl a couple of times without problem. Neither of those devices had gorilla glass! Also several users in my country even reported cracks on the plastic back cover. This comes as a shock considering the first 2 galaxy s devices are well known for their toughness. why this sudden regression in durability?

Just a postive side, i have nothing but great things to say about the make of the phone.
I, though it sucks to say....have dropped my sexy Gs3 6 times already(this is a first for anyone phone i have owned) the silver bumper is completely ate up, looks like i dragged the edges of the phone the concrete ALOT...lol
but the Glass after all six drops.....FLAWLESS, no scratches no cracks. and all six were from waist up. lucky or not, i am impressed to say the least.

just another cracked screen here..

Almost caught it before it hit the ground too... So Sony customer service is a joke. she said they probably wont cover it.. does anyone have any idea how much they will charge me to fix it if they deny my warranty claim?
. screen is cracked and touchscreen is totally unresponsive. was dropped from waist height.. screen shattered right away.. buyer beware..

crxmax said:
Almost caught it before it hit the ground too... So Sony customer service is a joke. she said they probably wont cover it..
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you dropped the phone and it broke. why would they cover it?
if you crash your car, do you run to the dealer expecting a free repair?

Well, mine fell the other day from shoulder height and i'm glad there wasn't even a scratch on it after the fall D:
Sent from my D5833 using XDA Free mobile app

crxmax said:
screen is cracked and touchscreen is totally unresponsive. was dropped from waist height.. screen shattered right away.. buyer beware..
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sorry this happened, man. each time i hold the phone i'm scared imma drop it.
out of curiosity, were you using a screen protector or case?

crxmax said:
Almost caught it before it hit the ground too... So Sony customer service is a joke. she said they probably wont cover it.. does anyone have any idea how much they will charge me to fix it if they deny my warranty claim?
. screen is cracked and touchscreen is totally unresponsive. was dropped from waist height.. screen shattered right away.. buyer beware..
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Why must you make yet another seperate cracked screen topic for this?
And of course they won't cover it, you dropped it! You should've bought an insurance if you want coverage for damage that is your own fault.

Your drop = your fault.
I can't get your point actually

i was using the skinomi front, back and side skins. i know they wont cover it. just sucks that sony is making a phone that cant survive even one drop. what since customer service cant tell me how much it is to fix it i was looking here to see if anyone knows?

All phones can get a cracked screen when dropped. Some times on the first drop, others survive many falls. It's all about how it lands. My S3 cracked from a fall out of my pocket when I was sitting on the ground, so max 15 cm. It landed with the display down on a sharp rock. Pure bad luck..

I guess there's no point in keeping this thread open now...
---> Thread closed

2nd day. Cracked. gonna cry

Case comes in Saturday....slipped off my lap getting out of car and this happened.

OMG. T.T I'm sooooo sorry. Yeah, this is the exact reason I bought cases before getting my phone. I can relate to having to wait to get a case, as that's what happened with both my S3 and S6. Was paranoid AF that I'd drop the phone and damage it.
Got lucky that nothing happened before I got the cases, though in the case of my S6, the guy I bought it from included one, which he didn't mention that he'd include one, so that was a nice surprise when I got the phone. But, since then, I definitely made sure I was prepared so I'd have something Day 1 of getting my S8+.
Is there anything you can do about it or... do you just have to live with a broken back?

Thanks. I'm going to switch out the back glass this weekend hopefully. Can't do anything about the scuffs on the plastic, but better than nothing

True, true. Until then, just be careful that you don't cut yourself on the glass. Just curious, how high was the drop? Crazy that it cracked so easily. Then again... it IS glass...

Literally 2.5 feet. Im kinda dissapointed:/

I already have two cases and a screen protector, i pick up my phone tomorrow.
Sorry this happened to you

it was my own carelessness not paying attention and lack of getting a case in time... altho i honestly didnt think id recieve the phone on the 19th either.

That's why I was using my s5 outdoor till I get my spigen case :crying: I'm sorry for your loss :crying:

Superbeeblaze said:
it was my own carelessness not paying attention and lack of getting a case in time... altho i honestly didnt think id recieve the phone on the 19th either.
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Know how it feels my s7 Edge has a cracked back even with the uag case on it

how can one be this careless , ouch

Omg I want to cry for you, I know how this happened when I dropped my note 5 a few weeks after getting it! The phone doesn't feel the same after

The drops that hit the corners are often killers.

Superbeeblaze said:
Literally 2.5 feet. Im kinda dissapointed:/
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... That's not even waist height. :/ Expected a corner dent or whatnot on the metal frame, buttttt... didn't think the glass would break at such a low height.

Who you buy it through?
Sent from my iPhone using Tapatalk

That corner damage looks worse than any of the drop test videos.
https://youtu.be/ZsaFc59FY6w?t=125

mrkoven said:
how can one be this careless , ouch
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how can one be this rude, is the better question!
No need to pour salt in the wound with insults.

You put the phone on your lap in your car? You kind of deserve it. It's an expensive phone, you should have been way more careful with it, especially without a case.

exparanoia said:
You put the phone on your lap in your car? You kind of deserve it. It's an expensive phone, you should have been way more careful with it, especially without a case.
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I've done this multiple times. It's not hard.

I had a few slips yesterday so have ordered a case that was delivered this morning!
I was going to leave it a few weeks but came to close to amazing it. I even left it I'm the house where I went out to do some . Even errands.
Running

Rule nunber 1. NEVER EVER EVER put a phone on your lap when in a car.
Im sorry that happen to your phone that sucks.
My wife drop her note 7 (second recall device) 10mins after walking out the store. Only crack the bad. I did a claim for it paid the $175 got a new one the next day and then 3 days later oh note 7 recalled again.
But me myself i like to have cases and screen protectors day one