Related
I know there is already a post for dropping your tab but I just want to emphasize that it is very easy to drop her as the size of the tab, it's hard to have a good grip/control of the device. It's not like you could easily put it in your front pocket or hold it tight in your palm.
This is nothing news but in case you're naive as I was...
After using the tab as the phone for a few days, I seriously doubt that I will use it as a phone again (perhaps it's just me, clumsy boy). I dropped the thing onto the tile floor while trying to scan the barcode, the screen is...gone. That's right, $650 (after 4 days) is now sitting in the closet waiting for a miracle to happen
To my surprise, Samsung can't do sh*t about it. This makes me rethink about owning Samsung devices (laptop, TV, monitor, DVD drive). I know it's an accident but you got to be able to repair/replace the screen!!!
I'm still trying to contact different phone #s to see if they could repair it.
silversubie said:
I know there is already a post for dropping your tab but I just want to emphasize that it is very easy to drop her as the size of the tab, it's hard to have a good grip/control of the device. It's not like you could easily put it in your front pocket or hold it tight in your palm.
This is nothing news but in case you're naive as I was...
After using the tab as the phone for a few days, I seriously doubt that I will use it as a phone again (perhaps it's just me, clumsy boy). I dropped the thing onto the tile floor while trying to scan the barcode, the screen is...gone. That's right, $650 (after 4 days) is now sitting in the closet waiting for a miracle to happen
To my surprise, Samsung can't do sh*t about it. This makes me rethink about owning Samsung devices (laptop, TV, monitor, DVD drive). I know it's an accident but you got to be able to repair/replace the screen!!!
I'm still trying to contact different phone #s to see if they could repair it.
Click to expand...
Click to collapse
Look for teardown pics/videos and screens should be on ebay by now
On devices such as these, I would've gotten insurance. But its too late for that. Sorry for your loss.
silversubie said:
I know there is already a post for dropping your tab but I just want to emphasize that it is very easy to drop her as the size of the tab, it's hard to have a good grip/control of the device. It's not like you could easily put it in your front pocket or hold it tight in your palm.
This is nothing news but in case you're naive as I was...
After using the tab as the phone for a few days, I seriously doubt that I will use it as a phone again (perhaps it's just me, clumsy boy). I dropped the thing onto the tile floor while trying to scan the barcode, the screen is...gone. That's right, $650 (after 4 days) is now sitting in the closet waiting for a miracle to happen
To my surprise, Samsung can't do sh*t about it. This makes me rethink about owning Samsung devices (laptop, TV, monitor, DVD drive). I know it's an accident but you got to be able to repair/replace the screen!!!
I'm still trying to contact different phone #s to see if they could repair it.
Click to expand...
Click to collapse
Although this is the least that would interest you right now, but can you give a description of how it fell on the ground. Did it fell with the screen down? Or did it fell on its back, sides? This info could be great for knowing how to protect the Tab.
appelflap said:
Although this is the least that would interest you right now, but can you give a description of how it fell on the ground. Did it fell with the screen down? Or did it fell on its back, sides? This info could be great for knowing how to protect the Tab.
Click to expand...
Click to collapse
It landed on the back and flipped over. I was holding it about 3" up.
Thanks for the condolences guys. I will keep watching out on eBay.
Sorry for your loss but I don't see how me breaking my new toy would make me think twice about owning Samsung products in the future or any other manufacturer.
Next time, get a protective case for such a device.
Thats a sad sight
But ive dropped mine from about chest hight onto a pavement on the Tabs upper left corner and I have no scratches at all. Guess I was just really lucky.
Sent from my GT-P1000 using XDA App
I have dropped mine, while in a soft case from an old netbook (9 inch) from about 1,5 meters to concrete. It landed on its edge and then face down, and miraculously absolutely no damage was made!
It is very creepy thinking how easily silversubie's got ruined!
I guess i was too damned lucky at the time.
I can't imagine parts being available sooo soon since it was just released. And I wonder if the bigger Gorilla Glass makes a difference as opposed to smaller screens like N1. Cause my N1 fell about 4 feet off something I had it set on and the glass I believe hit the metal on my chair. I picked it up and the screen protector was torn but no damage on the screen itself. I assuming the protector help but a there were no damage. I was please with the durability of the Glass on there.
I wish you luck finding part or getting it repaired. Good luck
To OP, did you have a case on your tab?
konawayne said:
To OP, did you have a case on your tab?
Click to expand...
Click to collapse
No, I didn't have protected case. This is the 1st tab I eva own so...noob here Again, I'm completely admitted that it's my fault, well, it's an accident but Samsung telling me is not repairable is unacceptable. YMMV.
silversubie said:
No, I didn't have protected case. This is the 1st tab I eva own so...noob here Again, I'm completely admitted that it's my fault, well, it's an accident but Samsung telling me is not repairable is unacceptable. YMMV.
Click to expand...
Click to collapse
Maybe i am mistaken but i think is against the law refusing to repair a product that is in production. Giving you a price that is way to much to be repaired is one thing but refusing to do so... you should talk to a lawyer.
Sent from my GT-P1000 using XDA App
As with anything like this, the bigger the glass coverage, the weaker it will be at certain points. The damage on that screen would indicate a higher height than what you've suggested, but there's lots of factor points.
Obviously the screen on the tab is going to be a bit more fragile than that on a Galaxy S, because it's so much bigger. Did it hit something or did it drop flat. By the sound of it, it contacted the ground more than once, at different impact locations (It initially hit, then bounced and made impact again on another leading edge. It may have survived the initial impact, but the impact from the other point was probably too much for it.
Damn unlucky mate, that's all I can say.
Will your home insurance not cover it, as it was done within your house?
Omg, sorry man
What's all the fuss about the "Gorilla" glass. Honestly it's a shame it can break so easily. I was going to buy one, but am seriously reconsidering now
And Samsung refusing to repair it is just unbelievable
I was thinking about using it as my phone but if I have to put on top of it a protective case it will be even bulkier. Maybe better go with a Dell Streak... (Seems to survive shocks better)
Anyway, sorry for your loss...
Thanks to Tiamath99 & risq for the suggestions. I will have to check them out. I already filed a complaint with BBB. Will have to see what the outcome is.
To be honest, I love the Tab a lot and kinda miss it. But with this quality, especially with 2 kids in the house, i will prolly look for a cheaper tablet (Archos, name_your_favorite_here). If it happens again, I dont' feel too bad about the price tag. I know you could get the protected case but I don't think they could guarantee 100% protection.
Also, as time goes by, I'm sure eBay will pop up with replacement glass. I'm just still very unhappy about the jerk @ Galaxy Tab S help line Alex Nen @18773924252 (I guess I should call a different #) told me that Samsung can't do anything about it.
If you have seen other posts, the users can't even register the tab @Samsung site. When I first called in and request a repair service, the rep told me I will receive an email within 48 hours and call them back. I waited for a week no email. Then I called in again, another rep told me that the Tab is so new and they don't know how to handle repair LoL And when I tried to submit repair request from Samsung site, it keeps telling me that my address is invalid and won't let me go to the next step. WTF?
So, in short , be prepared and be careful with your tab as Samsung doesn't know what they're doing. I guess it will be a few more weeks or months, they will finally know how to handle support.
Alcibiade said:
What's all the fuss about the "Gorilla" glass. Honestly it's a shame it can break so easily. I was going to buy one, but am seriously reconsidering now
And Samsung refusing to repair it is just unbelievable
I was thinking about using it as my phone but if I have to put on top of it a protective case it will be even bulkier. Maybe better go with a Dell Streak... (Seems to survive shocks better)
Anyway, sorry for your loss...
Click to expand...
Click to collapse
Thank you. I actually very am tempting about getting Dell Streak. Decent size & Froyo ready. The local AT&T store doesn't have it yet unfortunately. I'm waiting for $99 or something similar with renewal plan.
Possible ... ?
To OP:
If you purchased the tab on a credit card ... check your agreement. Some offer "purchase protection" which will cover a loss/damage, accidental or otherwise, withing a certain period of time up to a defined limit.
I purchased a new PC and within 60 days had a flood in my home. The PC was sitting in 4" of water and was destroyed because all the major components were towards the bottom of the case. They covered the loss up to their max ($500.00us) (pc costs me $505.00us). Hopefully this is the case for you and you'll at least get something to replace it.
Good luck.
Sorry for your loss. My one year old son dropped mine from 1 meter. It survived without any damage/scratches. May be because it was kept in retail package, that it could survive the impact.
Also, never forget that it was just a tablet and not anything more than that. I mean; money lost can be earned back, but you can't reverse the time you lost mourning the damage. Get over it and buy the super AMOLED Galaxy Tab 2.0 whenever available next year
Didn't found any Galaxy replacement screen at this time but you can add the following site on your bookmark to check daiyl if available. Usualy they're very reactiv and have parts only a few days after phone available in stores.
http://shop.brando.com/index.php (for me the best)
http://cnn.cn/shop/
No "How to" available at this time but you can see an open galaxy tab at
http://www.jkkmobile.com/2010/11/sa...tml?utm_source=twitterfeed&utm_medium=twitter
Hope this would help
Enjoy
Wow, it held up much better than I expected - is GG2 to thank for it?
On a side note, wonder how a face first drop test would go; I'm thinking the screen would shatter from 4 feet or above.
I think because it is bigger, it has more resistance as galaxy s3 (it also has GG2)
DakiX said:
I think because it is bigger, it has more resistance as galaxy s3 (it also has GG2)
Click to expand...
Click to collapse
Basic rules of physics though would justify the assumption that it would undergo more force (F=ma) on contact. Maybe they changed something on the construction because it seems it doesn't twist as easily as the GS3 either.
Oh thats nice.
thats freakin wonderful its take it way better than s3 O_O
s3 from first drop get ****ed up
Deffo seems tougher! :good:
There's also a scratch test which looks good too. A guy Key's the screen well to reveal no scratches. They learnt from the flimsy s3.
They need to learn from this flimsy launch now
3 hard drops, and the GNote2 took them all. Painful to watch the video, but good to know it can take a such drops well :good:
I find GizmoSlip's videos much better. I mean this one seems more natural, but you never know how the phone will fall. I doubt it survives a fall from chest height on the screen for example. It will surely not crack if it falls on it's back either..
freemini said:
I find GizmoSlip's videos much better. I mean this one seems more natural, but you never know how the phone will fall. I doubt it survives a fall from chest height on the screen for example. It will surely not crack if it falls on it's back either..
Click to expand...
Click to collapse
This is why all of these drop test videos are stupid. They're unscientific and anyone who's taken even grade school science should know better than to pay them any attention. Without stabilizing the height or the angle of impact this "test" is silly. A REAL drop test would be securing the phone and hitting it with a piston at different angles, or better yet squeezing it with a known force until significant damage is done then approximating the height of said squeeze. Multiple drops within the same test are also questionable seeing as the phone could be getting weakened after each drop therefore making it easier for the following drops to do damage.
Ok. So. Before I begin, I am telling the world my experience with Sony because I feel an injustice has been committed and I want to let people know what they are getting themselves in for.
Right.
So, the day the Xperia Z was released in New Zealand, I went out and purchased one. After seeing many videos on YouTube of people banging the phone on the edge of tables and dropping it into water, I was convinced that it was both durable, functional and fashionable.
So last last week, I was doing the same as any regular day, which was making my hour long commute into University.
That day I had a test, which meant I was pretty nervous about studying, so I decided to stop holding my phone (which is what I usually do on the bus.. just hold my phone and listen to music), and place it in my satchel bag which was on the chair beside me.
After about 10 minutes of listening to music, I decided the current song I was listening to wasn't what I wanted to hear. So, I reached into my bag and pulled out my phone. I noticed some "fluff" on the bottom of the phone, but figured it was just some out of my bag that had gotten stuck to the screen and shrugged it off. I turned on the phone using the power button on the side, and then tapped my finger on the next song button. Nothing happened. I then assumed it had something to do with the so-figured "fluff" on the bottom of the phones display by the mic , and as I reached to brush it off with my finger I noticed that it wasn't fluff at all... It was a group of cracks....
I then angled my phone, and saw that there were a few cracks running to various points on the perimeter of the screen. It was shocked.. and taken aback... How did an Xperia Z, which is marketed as this "durable" beast, succumb to the most mundane of things?
The phone did not break underwater after saving my life from a bullet in an underwater gunfight as I had imagined... No, it had broken in a bag, on a bus.
I later called the hotline, who noted straight away that it was physical damage, even though in a bag on a bus surely is considered in "typical use" as the warranty says, and referred me onto a service center in Auckland.
After hearing a verbal $200-250 estimate repair bill, I paid $40 for a technicians analysis, which was then to be deducted off the final price.
I gave them a call to ask about the repair, and they gave me a new figure. Double that of their estimate. $483...
So my phone is on the threshold of being a write-off ($999 retail). With absolutely no sympathy from Sony, and a massive bill to pay if I am to use it again.
I think this is terrible.. My old phone.. Correction -- current phone.. An iPhone 4, has survived drops, bangs, BUS RIDES, and even a trip in the toilet, without need for repair or damage other than a couple scrapes. No dead pixels... Still works as new practically.
TL;DR "durable" Xperia Z glass front panel cracked doing the most mundane of tasks, in a bag, on a seat, in a bus. Phone is more or less a write-off, and Sony has offered no support or sympathy.
Thanks for reading...
P.S if anyone wants pictures, I cannot post them until I retrieve the phone from the repair shop. I just called today about a quote after the technicians analysis.
I guess bad luck. You probably hit the bag somewhere while commuting and with that hit the screen at the wrong spot. The screen isn't unbreakable and only the polycarbonate frame protects it (because the screen is positioned slightly lower) when banging it on a tables edge or something.
So I'm very sorry for you, but this isn't bad quality of the device or lack of customer service on Sony's part. This is just plain bad luck. Be more careful with your current device. Yes, even your iPhone can break this way.
Sent from my C6603 using xda premium
Egan said:
This is just plain bad luck. Be more careful with your current device.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
+1
I totally agree with this !
Damn, dude. Sorry about your XZ.
This is where apple IMO have the edge. You break the screen and they have a reasonable flat fee and give you a (refurbished) replacement.
You must have crushed the phone in an awkward place in your bag for it to break though. I had mine fly out of my top pocket, went over my head and landed on a surface about 1 meter away, thankfully it didn't hit the floor though - still it would have dropped about 30-60cms with some speed.
Almost $500 is absurd especially considering the phone brand new is $600 (at a lot of places in Australia).
Ouch.. Seriously, I can't see why u had so many issues with it.
Mine has been banged around for two weeks now, been in the shower multiple times and most importantly survived series of drops in to the ground. I've ordered a 2$ rubber case on eBay, just to be sure!
I think your issue is Sony in your country. It need better insurances!
And yeah iPhone 4 got like 9 lives or something. First we heard about the screens cracking but now how much they overcome(toilet drops, hardcore floor hitting and others!. But still, it can't compare with my Sony Xperia Z!
My opinion!
Cheers! Pietroni
Sent from my C6603 using xda app-developers app
I don't think Sony ever marketed this phone as super-durable, only water and dust resistant (to a certain point).
salguodnz said:
Ok. So. Before I begin, I am telling the world my experience with Sony because I feel an injustice has been committed and I want to let people know what they are getting themselves in for.
Right.
So, the day the Xperia Z was released in New Zealand, I went out and purchased one. After seeing many videos on YouTube of people banging the phone on the edge of tables and dropping it into water, I was convinced that it was both durable, functional and fashionable.
So last last week, I was doing the same as any regular day, which was making my hour long commute into University.
That day I had a test, which meant I was pretty nervous about studying, so I decided to stop holding my phone (which is what I usually do on the bus.. just hold my phone and listen to music), and place it in my satchel bag which was on the chair beside me.
After about 10 minutes of listening to music, I decided the current song I was listening to wasn't what I wanted to hear. So, I reached into my bag and pulled out my phone. I noticed some "fluff" on the bottom of the phone, but figured it was just some out of my bag that had gotten stuck to the screen and shrugged it off. I turned on the phone using the power button on the side, and then tapped my finger on the next song button. Nothing happened. I then assumed it had something to do with the so-figured "fluff" on the bottom of the phones display by the mic , and as I reached to brush it off with my finger I noticed that it wasn't fluff at all... It was a group of cracks....
I then angled my phone, and saw that there were a few cracks running to various points on the perimeter of the screen. It was shocked.. and taken aback... How did an Xperia Z, which is marketed as this "durable" beast, succumb to the most mundane of things?
The phone did not break underwater after saving my life from a bullet in an underwater gunfight as I had imagined... No, it had broken in a bag, on a bus.
I later called the hotline, who noted straight away that it was physical damage, even though in a bag on a bus surely is considered in "typical use" as the warranty says, and referred me onto a service center in Auckland.
After hearing a verbal $200-250 estimate repair bill, I paid $40 for a technicians analysis, which was then to be deducted off the final price.
I gave them a call to ask about the repair, and they gave me a new figure. Double that of their estimate. $483...
So my phone is on the threshold of being a write-off ($999 retail). With absolutely no sympathy from Sony, and a massive bill to pay if I am to use it again.
I think this is terrible.. My old phone.. Correction -- current phone.. An iPhone 4, has survived drops, bangs, BUS RIDES, and even a trip in the toilet, without need for repair or damage other than a couple scrapes. No dead pixels... Still works as new practically.
TL;DR "durable" Xperia Z glass front panel cracked doing the most mundane of tasks, in a bag, on a seat, in a bus. Phone is more or less a write-off, and Sony has offered no support or sympathy.
Thanks for reading...
P.S if anyone wants pictures, I cannot post them until I retrieve the phone from the repair shop. I just called today about a quote after the technicians analysis.
Click to expand...
Click to collapse
never go back to sony for repairs outside of warranty
http://www.parts4repair.com/complet...h&adtype=pla&gclid=CP650rf4rbYCFUlcpQod8gQAEg
Egan said:
I guess bad luck. You probably hit the bag somewhere while commuting and with that hit the screen at the wrong spot. The screen isn't unbreakable and only the polycarbonate frame protects it (because the screen is positioned slightly lower) when banging it on a tables edge or something.
So I'm very sorry for you, but this isn't bad quality of the device or lack of customer service on Sony's part. This is just plain bad luck. Be more careful with your current device. Yes, even your iPhone can break this way.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
It was just sitting on the seat beside me... I didn't do anything
They had no sympathy. Just straight we can't do anything for you, go get it repaired. (paraphrasing)
Sounds like it was the phone was hot, then cold, so the glass cracked?
Sent from my Nexus 7 using xda premium
salguodnz said:
It was just sitting on the seat beside me... I didn't do anything
They had no sympathy. Just straight we can't do anything for you, go get it repaired. (paraphrasing)
Click to expand...
Click to collapse
Whell, they can't create case history of people calling them and asking to repair free their broken phone.. sorry for you but i agree with the "bad luck theory". My phone fell many times and has only three little scratches on the frame.
(that i think is covered with some sort of gum and that gum is scratched)
metcard said:
Damn, dude. Sorry about your XZ.
This is where apple IMO have the edge. You break the screen and they have a reasonable flat fee and give you a (refurbished) replacement.
You must have crushed the phone in an awkward place in your bag for it to break though. I had mine fly out of my top pocket, went over my head and landed on a surface about 1 meter away, thankfully it didn't hit the floor though - still it would have dropped about 30-60cms with some speed.
Almost $500 is absurd especially considering the phone brand new is $600 (at a lot of places in Australia).
Click to expand...
Click to collapse
Yeah.. thats just unfair really.Ugh. Life... :\
robogo1982 said:
I don't think Sony ever marketed this phone as super-durable, only water and dust resistant (to a certain point).
Click to expand...
Click to collapse
from the website:
"An incredibly tough frame
The skeleton frame is made of tough glass fibre polyamide. It has superior mechanical strength, and is so strong that it’s often used as a metal substitute in cars and electronics."
"Durable glass panels
Both the front and back panels of Xperia Z are made of durable tempered glass that’s much stronger than conventional glass. Each glass panel also has an anti-shatter film for even greater durability."
decentgi said:
never go back to sony for repairs outside of warranty
Click to expand...
Click to collapse
wow... that link is a nice find! I'd include that in my response if I had posted enough.. I wonder if I can leverage this in my negotiations tomorrow with the repair shop at all.. hmm..
I'll post back with how it goes when I know..
salguodnz said:
Ok. So. Before I begin, I am telling the world my experience with Sony because I feel an injustice has been committed and I want to let people know what they are getting themselves in for.
Right.
So, the day the Xperia Z was released in New Zealand, I went out and purchased one. After seeing many videos on YouTube of people banging the phone on the edge of tables and dropping it into water, I was convinced that it was both durable, functional and fashionable.
So last last week, I was doing the same as any regular day, which was making my hour long commute into University.
That day I had a test, which meant I was pretty nervous about studying, so I decided to stop holding my phone (which is what I usually do on the bus.. just hold my phone and listen to music), and place it in my satchel bag which was on the chair beside me.
After about 10 minutes of listening to music, I decided the current song I was listening to wasn't what I wanted to hear. So, I reached into my bag and pulled out my phone. I noticed some "fluff" on the bottom of the phone, but figured it was just some out of my bag that had gotten stuck to the screen and shrugged it off. I turned on the phone using the power button on the side, and then tapped my finger on the next song button. Nothing happened. I then assumed it had something to do with the so-figured "fluff" on the bottom of the phones display by the mic , and as I reached to brush it off with my finger I noticed that it wasn't fluff at all... It was a group of cracks....
I then angled my phone, and saw that there were a few cracks running to various points on the perimeter of the screen. It was shocked.. and taken aback... How did an Xperia Z, which is marketed as this "durable" beast, succumb to the most mundane of things?
The phone did not break underwater after saving my life from a bullet in an underwater gunfight as I had imagined... No, it had broken in a bag, on a bus.
I later called the hotline, who noted straight away that it was physical damage, even though in a bag on a bus surely is considered in "typical use" as the warranty says, and referred me onto a service center in Auckland.
After hearing a verbal $200-250 estimate repair bill, I paid $40 for a technicians analysis, which was then to be deducted off the final price.
I gave them a call to ask about the repair, and they gave me a new figure. Double that of their estimate. $483...
So my phone is on the threshold of being a write-off ($999 retail). With absolutely no sympathy from Sony, and a massive bill to pay if I am to use it again.
I think this is terrible.. My old phone.. Correction -- current phone.. An iPhone 4, has survived drops, bangs, BUS RIDES, and even a trip in the toilet, without need for repair or damage other than a couple scrapes. No dead pixels... Still works as new practically.
TL;DR "durable" Xperia Z glass front panel cracked doing the most mundane of tasks, in a bag, on a seat, in a bus. Phone is more or less a write-off, and Sony has offered no support or sympathy.
Thanks for reading...
P.S if anyone wants pictures, I cannot post them until I retrieve the phone from the repair shop. I just called today about a quote after the technicians analysis.
Click to expand...
Click to collapse
mmmmm, unlucky.
Used my xperia z without a case for about 3 weeks and its still fine.
robogo1982 said:
I don't think Sony ever marketed this phone as super-durable, only water and dust resistant (to a certain point).
Click to expand...
Click to collapse
Yes sir they do, that is one big hype on all the Xperia Z overview pages on the Sony internet sites
Can you post the picture of the glass crack in your Xperia Z ?
metcard said:
Damn, dude. Sorry about your XZ.
This is where apple IMO have the edge. You break the screen and they have a reasonable flat fee and give you a (refurbished) replacement.
You must have crushed the phone in an awkward place in your bag for it to break though. I had mine fly out of my top pocket, went over my head and landed on a surface about 1 meter away, thankfully it didn't hit the floor though - still it would have dropped about 30-60cms with some speed.
Almost $500 is absurd especially considering the phone brand new is $600 (at a lot of places in Australia).
Click to expand...
Click to collapse
Dude I have seen more broken screens on Iphones than any other phone, so I guess they have to do something about it, when the phone to buy outright is almost twice the price of almost any others.
Pure bad luck maybe...?
I hate to say it, but phones don't break by themselves.
Mostly people damage them like a chip on a windscreen and don't notice it, and it gets worse over time until BOOM.
I only know that over the many many years i've had phones, and trust me, since the dark days of bricks i've almost had them all, with all the punishment i've given my phones, including dropping them onto concrete (I've never owned an apple phone before anyone goes hang on), i've never had unexpected issues like this arise. In fact, i've been lucky enough not to actually ever crack or shatter a screen.
Sorry but i'm with Sony on this one, and they burned me with the X10.
As for Apple, they will just tell you your phone is water damaged and to get the hell out of their store unless you come back in a cardigan, slippers and non prescription glasses, and buy a new iphone off them when you do come back.
I used mine as a ping pong ball .....
Maybe you bended it ALOT.
That's pretty sad man. Then again these things happen, but not for everyone. I had a similar issue with my Samsung Galaxy S2. It got bended in my pocket while, I was sitting. When took it to repair they said we cannot fixed it under warranty coz it has been damaged. I was shocked and they said we can fix it with over 400 euros. Its insane.
Best way is to fix it yourself if its fixable by ordering the parts.
if you wanna sell it let us know lol im sure in a few months parts will become really cheap. we have a guy at our local shopping centre who charges by the hour to fix your phone, im sure it wont take more than an hour to replace since i saw a video of one being put together in under 5 min lol
---------- Post added at 09:50 PM ---------- Previous post was at 09:25 PM ----------
and to be fair there is no way for sony to really know how it got broken, if apple honoured warrenty on their broken screens they would have gone bankrupt but there is nothing more disspointing than to have that happen. i dropped mine a few times not a scratch on it
Of course shouldn't that kind of dammages be coverd by the warranty. Sony has thr right on their side. On the otherside, I understand that you get mad at Sony.
I don't understand why LG decided to not include the Gorilla Glass 4 with the new G4.
All the gorilla glass is the same. I've yet to see a real difference in day to day use with any version.
You should watch the S6 drop test (Gorilla Glass 4) -
liamR said:
I don't understand why LG decided to not include the Gorilla Glass 4 with the new G4.
Click to expand...
Click to collapse
To be honest with you it wouldn't have made a difference. Yes it's true that at the same thickness GG4 is stronger than GG3. What every one misses the point of GG4: Its sole purpose is to have thinner glass at comparable strength to GG3. The reason why Samsung chose GG4 was because they were putting the glass on both sides of the phone and needed the weight reduction.
Sent from my LG-D800
Drop tests are SO dumb. What do they prove? They ONLY show what happened for THAT person in THAT environment. They can't reasonably be extrapolated by anyone to any situation beyond that one.
What do you do with dumb info like this when your phone breaks and it does not break like this one? Are you shocked? Do you try to argue with the seller that "so this drop test video I saw showed that.. but mine did....".
Do these actually make people feel better in some way - or worse - and stop or start them from actually buying a phone?
Lock-N-Load said:
Drop tests are SO dumb. What do they prove? They ONLY show what happened for THAT person in THAT environment. They can't reasonably be extrapolated by anyone to any situation beyond that one.
What do you do with dumb info like this when your phone breaks and it does not break like this one? Are you shocked? Do you try to argue with the seller that "so this drop test video I saw showed that.. but mine did....".
Do these actually make people feel better in some way - or worse - and stop or start them from actually buying a phone?
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I disagree, a drop test is a very informative way how normal people drop their phones by simulating it. A generic drop test demonstrates how a phone does in that particular environment given those variables and how it fair. It is reasonable to extrapolate that if I were to drop it in that manner it's screen too will likely break. Had I not seen that video, i would think during this day and age, a phone would survive a face drop.
copualt3 said:
I disagree, a drop test is a very informative way how normal people drop their phones by simulating it. A generic drop test demonstrates how a phone does in that particular environment given those variables and how it fair. It is reasonable to extrapolate that if I were to drop it in that manner it's screen too will likely break. Had I not seen that video, i would think during this day and age, a phone would survive a face drop.
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Yeah? And what do you do with this info? How does it help? What are the chances that YOU drop YOUR phone THIS way? And ok, so you drop your phone... then what does this "drop test" help? You cannot, in any way (1) predict how YOUR phone will do in the situation where you drop your phone nor can you (2) in any way use a drop test video to make a case to any maker to get any relief. Do you tell yourself, "hey man, the drop test showed it should survive this 'type' of drop so WTF".
So again.. what does it do? What does it prove? Do you really go around saying, "OMG, did you see how well xxx phone faired in 'the drop test'". A drop test I will remind you, that has no controls and is not repeatable and is just some random people in a random environment.
"if I were to drop it in that manner it's screen too will likely break." - seriously? Ok, when you drop something, what manner is it? What if it is in that manner? What if it is not in the manner? Can you control the manner in which it drops? 1 degree of variability in any way and it is no longer "that manner" to which you saw the drop test video.
"Had I not seen that video, i would think during this day and age, a phone would survive a face drop" really? Ok.. some do. Some don't. I have face dropped phones, NO issues. I have faced dropped phone, screen crack. Ok? What? So now what? A drop test video did what exactly and proved what exactly?
Why not a fire test? Or a "your phone was in a car accident" test. Or a high speed "throw the phone against the wall test" for the angry passionate people.
I stand firm on this.. these are worthless. Just like a stupid blender test. Drop your phone? As it falls through the air you should expect it to break. if it does not it is NOT because of a dumb drop test video confirmed it would or wouldn't, it is because.... in that moment... you got lucky
FWIW, I read somewhere that the G4 WILL come with Gorilla Glass 4.
rfarrah said:
FWIW, I read somewhere that the G4 WILL come with Gorilla Glass 4.
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It doesn't though. We already know it has gorilla glass 3.
Sent from my GT-I9505G using XDA Free mobile app
I don't understand how these drop testers can destroy expensive smartphones on purpose without dying a little bit inside. Even if it was given to me for free by LG or Samsung for the sole purpose of a drop test I still couldn't do it. It's such a waste of a perfectly good phone....
(MEDS) said:
It doesn't though. We already know it has gorilla glass 3.
Sent from my GT-I9505G using XDA Free mobile app
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Not according to this site:
http://www.androidheadlines.com/2015/04/lg-g4-specifications.html
I do not think drop test is going to help to prove anything, if they are really confident, then they should give free exchange if screen cracks.
If the reports (here on xda and on other sites) are to be believed LG should be happy they didn't go for GG4 as the reports are saying that it scratches very easily. GG3 is tried and tested and easily good enough for anything that is thrown at it. Just because things are the latest doesn't mean they are the best.
^ I think you got it wrong to some S6 users the glass have fine scratches from the factory. I didn't see complaining about GG4 get easily scratched.
Corning gorilla glass is for scratches... Never about cracks or breaking. All glass screen phones fail a drop test. You would think a company would produce an unbreakable screen... You may not upgrade as fast though?
Don't drop it
mjgspr95 said:
Corning gorilla glass is for scratches... Never about cracks or breaking. All glass screen phones fail a drop test. You would think a company would produce an unbreakable screen... You may not upgrade as fast though
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After feeling the pressure from "Glass Sphere " they did improve the glass durability against drops (cracks/breakage). According to some articles the GG4 is a big improvement over the GG3.
How about you people stop dropping your phones? :good:
Never!
Sent from my GT-I9505G using XDA Free mobile app
im gonna put a case when i get my G4. not sure weather to get the plastic one because if im going to have it in a case 24/7 i dont think the leather will even show.
Or maybe I had a not perfect unit?
I had my oneplus 8 pro since 3 days. Went to the pool and submerged it not more than 50cm for just a few mins. Gently and slowly.
Some fog appeard almost immediately over all the lenses. On the inside part.
Right after the screen started throwing flash lights and the phone was obviously not working fine anymore. After a few more mins the phone died completely.
I dried the phone carefully and waited about 12 hours and it started to work again just fine.
I sent it back to Amazon and replaced with a new one the day after.
But my question is: was just a very unlucky unit? Or?
As a side note, I have been using my other phones (huawei Pxx pro) under water, also at the sea, a LOT of times and also deep, to make nice underwater videos and never had a single problem.
My question is, if you're not a tech writer or something of the sort, why would you purposely submerge your phone in water?
Did you try to dry it out in the microwave? I hear that works.
Worrying, to say the least...
Just had mine under a light rain and it was fine, but after your experience, I wouldn't want to risk emerging it in water, except by accident.
I've seen several videos of people fully submerging the 8 pro in water with zero issues.
With that in mind, I still would never do that with mine on purpose.
"water" vs "chlorinated water" are two different things
Personally, I never saw the appeal of the IP ratings. It's just extra insurance but not a free pass to just dunk it any water or any liquid and expect it to just last.
Using the phone in the water is something I do regularly with my huawei. I recorded amazing underwater landscapes and fishes at the red sea. Never had a single problem.
I will receive my new oneplus 8 pro tomorrow and will try it again. If it will fail again I will just replace it again and try for the third time. If it will fail again for the third time then I will just send it back and choose another phone.
It would be a shame cause I love the oneplus 8 pro. But for me the use underwater is a must. And with an ip68 rating I would expect it to have no problems underwater.
Anyway thanks to Amazon i can test and re-test for free.
I am positive that the units I received was faulty. Will keep this thread updated with the testing of the next units.
rasik80 said:
Using the phone in the water is something I do regularly with my huawei. I recorded amazing underwater landscapes and fishes at the red sea. Never had a single problem.
I will receive my new oneplus 8 pro tomorrow and will try it again. If it will fail again I will just replace it again and try for the third time. If it will fail again for the third time then I will just send it back and choose another phone.
It would be a shame cause I love the oneplus 8 pro. But for me the use underwater is a must. And with an ip68 rating I would expect it to have no problems underwater.
Anyway thanks to Amazon i can test and re-test for free.
I am positive that the units I received was faulty. Will keep this thread updated with the testing of the next units.
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On the third replacement you will jump into Amazon blacklist. They will start asking you about many replacements.
They normally do this wirh expensive items. If you keep doing that you might be perma banned.
Enviado desde mi ONEPLUS A6013 mediante Tapatalk
Water resistance is not the same as water approved
Received the new oneplus 8 pro.
Tested immediately inside my pool. As a side note my pool do NOT have chlorinated water but water with bromium.
Results are interesting:
Submerged gently up to 1.5meters, been swimming with it in my swimsuit, left it on the bottom for more than 30 mins. Everything perfect. No fog on the lenses and no signs of water leaking inside at all.
Then I threw the phone in the pool from an height of about 60/100cm and... Here ya go! Water leaked inside. Fog over the lenses.
It's pretty weird cause I did the same with my p20 pro and p30 pro with zero problems.
I am going to send it back to Amazon again and get another one and test again for the last time.
Like I said, my phone must be able to swim and dive with me without problems. I still hope that my third unit will pass the test cause I consider the oneplus 8 pro the best phone at the moment.
lol
I´m never going to submerging my phone. It´s unnecessary and you never can be sure. I prefer to buy a gopro or similar.
For the same reason I don´t have a smartwatch, It´s not sure and I don´t wanna take off my watch, I go surfing almost everyday and no one smartwatch has 10 ATM resistance, only 5 ATM.
Lol, Get a submarine... ?
galaxys said:
Lol, Get a submarine... ?
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Under water Drone perhaps..........?
I've took mine winning with me for hours, no problems.
My S5 I took in the Pacific when I was in Rarotonga on my honeymoon literally all day, also went a lot deeper than 1m think about 2-3 at times.
The mic ended up blocked but it unlocked after a few days.
Potentially your unit, send it back.
Bare in mind that salt in the ocean can cause problems, kind of like the mic getting blocked on mine, probably others issues too.
To anyone thinking it's just incase you get a splash of water in it, that's wrong, the Sony Z series which I think was the first to get the IP rating, the display model in the shop was submerged all day long and was fully functional day after day I'd say this is a little more than the paltry time that is recommended, believe me an IP rating is earned not just labelled.
The OP should be able to do what he wants within reason.
Keep it to an hour, try not to go over 1m for extended periods of water, salt levels may also play a part.
dladz said:
I've took mine winning with me for hours, no problems.
My S5 I took in the Pacific when I was in Rarotonga on my honeymoon literally all day, also went a lot deeper than 1m think about 2-3 at times.
The mic ended up blocked but it unlocked after a few days.
Potentially your unit, send it back.
Bare in mind that salt in the ocean can cause problems, kind of like the mic getting blocked on mine, probably others issues too.
To anyone thinking it's just incase you get a splash of water in it, that's wrong, the Sony Z series which I think was the first to get the IP rating, the display model in the shop was submerged all day long and was fully functional day after day I'd say this is a little more than the paltry time that is recommended, believe me an IP rating is earned not just labelled.
The OP should be able to do what he wants within reason.
Keep it to an hour, try not to go over 1m for extended periods of water, salt levels may also play a part.
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First phone i used underwater was the S7. I did amazing underwater recordings and never had a single problem. I used to wash it with tap water every time after submerging it in the salty water of the sea.
Tomorrow I will receive my third oneplus 8 pro and test it again. Will keep everyone updated with the results. An. Ip68 rating is no joke and should easily withstand my pool.
rasik80 said:
First phone i used underwater was the S7. I did amazing underwater recordings and never had a single problem. I used to wash it with tap water every time after submerging it in the salty water of the sea.
Tomorrow I will receive my third oneplus 8 pro and test it again. Will keep everyone updated with the results. An. Ip68 rating is no joke and should easily withstand my pool.
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Click to collapse
Well, IP68 or not, my IP68 smartwatch Huawei GT2 (supposedly 5ATM resistant) died just after one drop in the water. Had to get it exchanged and Huawei after-sales service tried all they could to not 'Honor' the product's obvious defect, even telling me I should better remove the watch when washing my hands... >.<
In other words, I think you might better stick with non-Chinese smartphone brands concerning water resistance, as they have quite a 'stretchable' conception of IP ratings.
Surfeur-des-Reves said:
Well, IP68 or not, my IP68 smartwatch Huawei GT2 (supposedly 5ATM resistant) died just after one drop in the water. Had to get it exchanged and Huawei after-sales service tried all they could to not 'Honor' the product's obvious defect, even telling me I should better remove the watch when washing my hands... >.<
In other words, I think you might better stick with non-Chinese smartphone brands concerning water resistance, as they have quite a 'stretchable' conception of IP ratings.
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That's the Huawei way. I asked for my data from them, GDPR states I can have it, this was last year
That's why I use Amazon ALL the times. I replaced expensive stuff countless times. No questions asked.
I think the answer is just not to submerge your phone in water. IP certified doesn't guarantee you for going swimming with it
Reuben_skelz92 said:
I think the answer is just not to submerge your phone in water. IP certified doesn't guarantee you for going swimming with it
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Yes but I have and you can.
S5
P20 Pro
1+8 Pro
Zero problems besides the S5 mic which went away.