I know there is already a post for dropping your tab but I just want to emphasize that it is very easy to drop her as the size of the tab, it's hard to have a good grip/control of the device. It's not like you could easily put it in your front pocket or hold it tight in your palm.
This is nothing news but in case you're naive as I was...
After using the tab as the phone for a few days, I seriously doubt that I will use it as a phone again (perhaps it's just me, clumsy boy). I dropped the thing onto the tile floor while trying to scan the barcode, the screen is...gone. That's right, $650 (after 4 days) is now sitting in the closet waiting for a miracle to happen
To my surprise, Samsung can't do sh*t about it. This makes me rethink about owning Samsung devices (laptop, TV, monitor, DVD drive). I know it's an accident but you got to be able to repair/replace the screen!!!
I'm still trying to contact different phone #s to see if they could repair it.
silversubie said:
I know there is already a post for dropping your tab but I just want to emphasize that it is very easy to drop her as the size of the tab, it's hard to have a good grip/control of the device. It's not like you could easily put it in your front pocket or hold it tight in your palm.
This is nothing news but in case you're naive as I was...
After using the tab as the phone for a few days, I seriously doubt that I will use it as a phone again (perhaps it's just me, clumsy boy). I dropped the thing onto the tile floor while trying to scan the barcode, the screen is...gone. That's right, $650 (after 4 days) is now sitting in the closet waiting for a miracle to happen
To my surprise, Samsung can't do sh*t about it. This makes me rethink about owning Samsung devices (laptop, TV, monitor, DVD drive). I know it's an accident but you got to be able to repair/replace the screen!!!
I'm still trying to contact different phone #s to see if they could repair it.
Click to expand...
Click to collapse
Look for teardown pics/videos and screens should be on ebay by now
On devices such as these, I would've gotten insurance. But its too late for that. Sorry for your loss.
silversubie said:
I know there is already a post for dropping your tab but I just want to emphasize that it is very easy to drop her as the size of the tab, it's hard to have a good grip/control of the device. It's not like you could easily put it in your front pocket or hold it tight in your palm.
This is nothing news but in case you're naive as I was...
After using the tab as the phone for a few days, I seriously doubt that I will use it as a phone again (perhaps it's just me, clumsy boy). I dropped the thing onto the tile floor while trying to scan the barcode, the screen is...gone. That's right, $650 (after 4 days) is now sitting in the closet waiting for a miracle to happen
To my surprise, Samsung can't do sh*t about it. This makes me rethink about owning Samsung devices (laptop, TV, monitor, DVD drive). I know it's an accident but you got to be able to repair/replace the screen!!!
I'm still trying to contact different phone #s to see if they could repair it.
Click to expand...
Click to collapse
Although this is the least that would interest you right now, but can you give a description of how it fell on the ground. Did it fell with the screen down? Or did it fell on its back, sides? This info could be great for knowing how to protect the Tab.
appelflap said:
Although this is the least that would interest you right now, but can you give a description of how it fell on the ground. Did it fell with the screen down? Or did it fell on its back, sides? This info could be great for knowing how to protect the Tab.
Click to expand...
Click to collapse
It landed on the back and flipped over. I was holding it about 3" up.
Thanks for the condolences guys. I will keep watching out on eBay.
Sorry for your loss but I don't see how me breaking my new toy would make me think twice about owning Samsung products in the future or any other manufacturer.
Next time, get a protective case for such a device.
Thats a sad sight
But ive dropped mine from about chest hight onto a pavement on the Tabs upper left corner and I have no scratches at all. Guess I was just really lucky.
Sent from my GT-P1000 using XDA App
I have dropped mine, while in a soft case from an old netbook (9 inch) from about 1,5 meters to concrete. It landed on its edge and then face down, and miraculously absolutely no damage was made!
It is very creepy thinking how easily silversubie's got ruined!
I guess i was too damned lucky at the time.
I can't imagine parts being available sooo soon since it was just released. And I wonder if the bigger Gorilla Glass makes a difference as opposed to smaller screens like N1. Cause my N1 fell about 4 feet off something I had it set on and the glass I believe hit the metal on my chair. I picked it up and the screen protector was torn but no damage on the screen itself. I assuming the protector help but a there were no damage. I was please with the durability of the Glass on there.
I wish you luck finding part or getting it repaired. Good luck
To OP, did you have a case on your tab?
konawayne said:
To OP, did you have a case on your tab?
Click to expand...
Click to collapse
No, I didn't have protected case. This is the 1st tab I eva own so...noob here Again, I'm completely admitted that it's my fault, well, it's an accident but Samsung telling me is not repairable is unacceptable. YMMV.
silversubie said:
No, I didn't have protected case. This is the 1st tab I eva own so...noob here Again, I'm completely admitted that it's my fault, well, it's an accident but Samsung telling me is not repairable is unacceptable. YMMV.
Click to expand...
Click to collapse
Maybe i am mistaken but i think is against the law refusing to repair a product that is in production. Giving you a price that is way to much to be repaired is one thing but refusing to do so... you should talk to a lawyer.
Sent from my GT-P1000 using XDA App
As with anything like this, the bigger the glass coverage, the weaker it will be at certain points. The damage on that screen would indicate a higher height than what you've suggested, but there's lots of factor points.
Obviously the screen on the tab is going to be a bit more fragile than that on a Galaxy S, because it's so much bigger. Did it hit something or did it drop flat. By the sound of it, it contacted the ground more than once, at different impact locations (It initially hit, then bounced and made impact again on another leading edge. It may have survived the initial impact, but the impact from the other point was probably too much for it.
Damn unlucky mate, that's all I can say.
Will your home insurance not cover it, as it was done within your house?
Omg, sorry man
What's all the fuss about the "Gorilla" glass. Honestly it's a shame it can break so easily. I was going to buy one, but am seriously reconsidering now
And Samsung refusing to repair it is just unbelievable
I was thinking about using it as my phone but if I have to put on top of it a protective case it will be even bulkier. Maybe better go with a Dell Streak... (Seems to survive shocks better)
Anyway, sorry for your loss...
Thanks to Tiamath99 & risq for the suggestions. I will have to check them out. I already filed a complaint with BBB. Will have to see what the outcome is.
To be honest, I love the Tab a lot and kinda miss it. But with this quality, especially with 2 kids in the house, i will prolly look for a cheaper tablet (Archos, name_your_favorite_here). If it happens again, I dont' feel too bad about the price tag. I know you could get the protected case but I don't think they could guarantee 100% protection.
Also, as time goes by, I'm sure eBay will pop up with replacement glass. I'm just still very unhappy about the jerk @ Galaxy Tab S help line Alex Nen @18773924252 (I guess I should call a different #) told me that Samsung can't do anything about it.
If you have seen other posts, the users can't even register the tab @Samsung site. When I first called in and request a repair service, the rep told me I will receive an email within 48 hours and call them back. I waited for a week no email. Then I called in again, another rep told me that the Tab is so new and they don't know how to handle repair LoL And when I tried to submit repair request from Samsung site, it keeps telling me that my address is invalid and won't let me go to the next step. WTF?
So, in short , be prepared and be careful with your tab as Samsung doesn't know what they're doing. I guess it will be a few more weeks or months, they will finally know how to handle support.
Alcibiade said:
What's all the fuss about the "Gorilla" glass. Honestly it's a shame it can break so easily. I was going to buy one, but am seriously reconsidering now
And Samsung refusing to repair it is just unbelievable
I was thinking about using it as my phone but if I have to put on top of it a protective case it will be even bulkier. Maybe better go with a Dell Streak... (Seems to survive shocks better)
Anyway, sorry for your loss...
Click to expand...
Click to collapse
Thank you. I actually very am tempting about getting Dell Streak. Decent size & Froyo ready. The local AT&T store doesn't have it yet unfortunately. I'm waiting for $99 or something similar with renewal plan.
Possible ... ?
To OP:
If you purchased the tab on a credit card ... check your agreement. Some offer "purchase protection" which will cover a loss/damage, accidental or otherwise, withing a certain period of time up to a defined limit.
I purchased a new PC and within 60 days had a flood in my home. The PC was sitting in 4" of water and was destroyed because all the major components were towards the bottom of the case. They covered the loss up to their max ($500.00us) (pc costs me $505.00us). Hopefully this is the case for you and you'll at least get something to replace it.
Good luck.
Sorry for your loss. My one year old son dropped mine from 1 meter. It survived without any damage/scratches. May be because it was kept in retail package, that it could survive the impact.
Also, never forget that it was just a tablet and not anything more than that. I mean; money lost can be earned back, but you can't reverse the time you lost mourning the damage. Get over it and buy the super AMOLED Galaxy Tab 2.0 whenever available next year
Didn't found any Galaxy replacement screen at this time but you can add the following site on your bookmark to check daiyl if available. Usualy they're very reactiv and have parts only a few days after phone available in stores.
http://shop.brando.com/index.php (for me the best)
http://cnn.cn/shop/
No "How to" available at this time but you can see an open galaxy tab at
http://www.jkkmobile.com/2010/11/sa...tml?utm_source=twitterfeed&utm_medium=twitter
Hope this would help
Related
I had a huge fit of anger today and threw my X1 down on the floor. It bounced off the carperted floor, and hit the steel wall of my cubicle. The battery cover flew open and the battery flew out.
The slider is now loose. I went to the SE service center and they said that they've to import a part from Sony to fix my phone.
Luckily no more issues. everything else works fine, no cracks and paint peeling off.
Can I ask the reason you throw your X1 is because of the phone or work? I have a sudden urge to throw my X1 too as it kept hanging on me...
Ouchies!
Hopefully everything works out with parts replacement,
..and whatever you where angry for
Haha... Your story amused me. I'm glad it survived I once threw my cell-phone in rage with full force into a brick wall, drunk, late at the night of my graduation... Hehe. It smashed into pieces. That was ten years ago though, and it was no big loss since it was a big old clumpsy Nokia that hit the dust
Get anger management courses.
wht else, girl problems, can't live with them, can't live without them
Everrything else works fine though, and it'll take 6-7 days for the new part to be shipped. Have to wait till that.
But 1 point i'd like to make, after the most of man handled, not even scratch or a crack... and mine is 08W44.... can anything be deduced from tat?
bharat4ever said:
and mine is 08W44.... can anything be deduced from tat?
Click to expand...
Click to collapse
That it's two weeks older than mine?
Glad to hear it survived mate, I threw an old nokia 6210 at a stone wall back in the day when they were new (same reason as you. women, eh?), and it somehow survived... I doubt my beloved x1 would survive such a collision but I also doubt that I'll let myself get that heavy handed with this phone
I've broken an NEC in half using just my hands.
It all depends on who you're dating I suppose.
Oh, and I've slammed the receiver of a normal cord telephone onto a desk so hard it broke off the whole earpiece. Same girl. Looong time ago.
gold333 said:
It all depends on who you're dating I suppose.
Click to expand...
Click to collapse
How true!!! Very true!
next time throw it at the girl [evil face], and see what will break
......
......
......
joking
(ironic mode: ON)
girls = phones
-at first you love them
-you decide its worth investing
-you achieve expected sattisfaction- or not
-with time they disappoint you somehow
-then *you shoud make up your mind and decide whether to keep or change* because:
there's a lot of phones out there to choose from
there's always a better one coming
(ironic mode: OFF)
- - how can u said like that.
Newer phones are getting better -> fact
Newer girls are getting better -> you did not learn
I seriously started this thread to tell you guys how sturdy the Xperia is, and look at what it's turned into
lmao how very amusing
bharat4ever said:
I seriously started this thread to tell you guys how sturdy the Xperia is, and look at what it's turned into
Click to expand...
Click to collapse
It is because girl issue is more interesting(and exciting) than our sexy X1
if your willing to thow a phone over a girl its time to get a different chick.
now i agree the x1 is very sturdy my phone has taken acouple falls. all of them battery cover and battery came out of the phone it self. the pices were acouple feet apart. minor scratches in the plastic ring around the 3.5mm jack and my batt cover is scratched. my slider is still nice and stiff and i have no peeling plastic, no cracks. have had the phone for almost 2 months and goes through more usage then phone reviewers review phones.
My phone about 2 phones ago hit the wall with max force I remember.
During a night shift, for some reason I had a moment of blind rage
What sucked was that all my contacts was stored on the cell and it was totally destroyed =(
bharat4ever said:
I seriously started this thread to tell you guys how sturdy the Xperia is, and look at what it's turned into
Click to expand...
Click to collapse
Pro tip: Don't throw $800 phones, least of all because of girl problems. In fact, show off the $800 phone to attract more girls (and more girl problems ^^).
As for me, I never throw my phones but it's good to know that it's durable; I always carry my phone in my left pocket, and when I'm skateboarding my left leg is almost always forward (in other words, when I fall I tend to land on it or it will eject from the pocket if I'm going very fast). My SE K550i survived plenty of falls, let's hope that X1's quality construction does the same.
I just returned my N1 that i paid full price for.. my screen had 3 scratches as well as some on my camera lense
so i decided i would take the loss and later down the line maybe purchase the bravo or another N1 depending on how i like the bravo.. for now im stuck with my G1 with a cracked screen.. id use that any day over my iPhone 3g..
anyone else return theirs?
Huh? You returned it because you scratched the screen and camera lens? Why?
not just because of the scratches.. i had the 3g issue and a little dust.. i heard about many people having problems getting their warranty replacements, receiving phones in worse condition than the one they had and whatnot. so i just decided to return it . im kind of happy now because i can wait for the Bravo and maybe the HD2 hopefully without the strict subsidy policy
Ah, ok, the HD2 is a beast and should have a better subsidy policy since T-Mobile will be selling it directly, and they will be doing the same with the Bravo(if the rumors are true they are getting it).
(Sorry if anyone's heard me say this before)
If you read here, and a lot of support forums, you're going to hear mainly about people with faulty N1s. Many of us have phones that work perfectly. There was a poll up briefly about the dust and something like 31 had no problems, while 3 had clicking and 8 had dust (And this, given that the title of the poll probably attracted people with clicking or dust).
So, just a reminder that the majority of N1s are in great shape. Furthermore, this seems (to me) to be the most resilient piece of portable electonics since the Game Boy Color. I have never used a case, and only used a screen protector for the first few days, and the phone still looks like it just came out of the box. No smudges or scratches to be found.
kozm0naut said:
So, just a reminder that the majority of N1s are in great shape. Furthermore, this seems (to me) to be the most resilient piece of portable electonics since the Game Boy Color. I have never used a case, and only used a screen protector for the first few days, and the phone still looks like it just came out of the box. No smudges or scratches to be found.
Click to expand...
Click to collapse
Couldn't agree more.
Mine's in perfect condition too, or at least there isn't any fault that I can identify yet. Plus my phone held on to 3G signals better than my wife's iPhone 3GS (same starhub network).
Mine went from US to UK and from UK to Portugal and I don't have any problems with it, I'm loving the phone btw
tada116 said:
I just returned my N1 that i paid full price for.. my screen had 3 scratches as well as some on my camera lens
.....
for now im stuck with my G1 with a cracked screen.. id use that any day over my iPhone 3g..
Click to expand...
Click to collapse
You really need to take better care of your phones. 3 scratches on the gorilla glass in under 2 weeks? A cracked screen on the G1 I could understand after a year, accidents happen. Still I see a pattern here.
r3pek said:
Mine went from US to UK and from UK to Portugal and I don't have any problems with it, I'm loving the phone btw
Click to expand...
Click to collapse
Hi
Can I ask where you bought it and if it was eBay who was the seller?
Regards
JanetPanic said:
You really need to take better care of your phones. 3 scratches on the gorilla glass in under 2 weeks? A cracked screen on the G1 I could understand after a year, accidents happen. Still I see a pattern here.
Click to expand...
Click to collapse
I'll admit that this also crossed my mind the first time I read this thread.
Did you return the phone because of the scratches or some other issue? Will they even take the phone back with scratches?
I will probably return my phone next week. I had it then for three weeks. I have the 3G issue and the touchscreen issue as well. I am really disappointed because of the lack of response from Google and HTC. I don't want a replacement because if you look at the poll 40% of the phones seemd to be broken. You get a refurbished one as a replacement so it is really likely that you get anoter lemon. How can they refurbish phones if they don't even know if it is a hardware or software problem?
rossiscatch said:
I'll admit that this also crossed my mind the first time I read this thread.
Did you return the phone because of the scratches or some other issue? Will they even take the phone back with scratches?
Click to expand...
Click to collapse
i babied the phone, kept it in a separate pocket than my keys for the most part.. and 3 hairline scratches in 15 days was ridiculous .. no idea how it happened
i returned it partially how easily scratched, 3g issue, dust, warranty problem with unlocking the bootloader , and also the hopes of a better/cheaper phone coming out soon subsidized by T-Mobile.. the N1 is an amazing phone.. but because of how new it is i think it would be better if i just waited a little bit.. i am still waiting to get the conformation from HTC on if they will accept it in its current condition.. its really not that bad they probably wont even notice it
Just wondering, those of you planning on returning it after the 14 day return policy window, how are you going about that? Do you live in California or is HTC/Google cutting you slack because it has issues?
JanetPanic said:
3 scratches on the gorilla glass in under 2 weeks?
Click to expand...
Click to collapse
Has anyone confirmed that this has gorilla glass from an official source? I've seen a lot of conjecture - mostly from people referencing the "scratch test" video - but no official word from anyone involved in the manufacture or teardown of the phone confirming the gorilla glass part...
i dont think it's gorilla glass.. i had iphone 3g for 1 and half years and had no scratch at all.. my N1 i had taken good care and never dropped once! but somehow i got 1 hairline scratch.. don't really trust that video..
N1 screen will scratch and i am thinking of returning it too.. the build quality seems to be not good
pikaphebat said:
i dont think it's gorilla glass.. i had iphone 3g for 1 and half years and had no scratch at all.. my N1 i had taken good care and never dropped once! but somehow i got 1 hairline scratch.. don't really trust that video..
N1 screen will scratch and i am thinking of returning it too.. the build quality seems to be not good
Click to expand...
Click to collapse
how so? I have no complaints about my build quality.
Lol, people...
I have the 3G issues And touch screen issues.. I have a SMALL piece of lint that seems to have found it's way into the phone and is about to get onto the screen... for now it's just to the side of the screen but visible.
Coming from a iPhone 3G I simply can't type even near as close to as fast on this phone and my god does that annoy me! When I type fast the keyboard does all kinds of crazy **** and I get so frustrated... if I go slow and use a more pressure so more of my finger hits each key it's fine... but I'm typing way slow then and it's just not worth it.
Another thing, I require good Microsoft Exchange support... I can get around not having direct calendar support, but the fact that forwarded emails show up as attachments pisses me off to... I'm close to sending this sucker back (I'm in CA and have up to 30days)... soooo frustrating.
tropmonky said:
I have the 3G issues And touch screen issues.. I have a SMALL piece of lint that seems to have found it's way into the phone and is about to get onto the screen... for now it's just to the side of the screen but visible.
Coming from a iPhone 3G I simply can't type even near as close to as fast on this phone and my god does that annoy me! When I type fast the keyboard does all kinds of crazy **** and I get so frustrated... if I go slow and use a more pressure so more of my finger hits each key it's fine... but I'm typing way slow then and it's just not worth it.
Another thing, I require good Microsoft Exchange support... I can get around not having direct calendar support, but the fact that forwarded emails show up as attachments pisses me off to... I'm close to sending this sucker back (I'm in CA and have up to 30days)... soooo frustrating.
Click to expand...
Click to collapse
Check out TouchDown for you exchange support, it is brilliant! It is well worth the money, but if you really don't want to pay for it, it has a 5 day trial, and you can re-use that trial as many times as you want, you just have to set it back up again.
For texting, try out the voice-to-text software, really good! As well, if you keep it and root, you can get some much better keyboards really easily, and I want to say even without root you can get the some of them(not sure what is currently available for keyboards, haven't looked into it much yet).
Of course, if the phone isn't your cup of tea, it isn't your cup of tea.
Ok. So. Before I begin, I am telling the world my experience with Sony because I feel an injustice has been committed and I want to let people know what they are getting themselves in for.
Right.
So, the day the Xperia Z was released in New Zealand, I went out and purchased one. After seeing many videos on YouTube of people banging the phone on the edge of tables and dropping it into water, I was convinced that it was both durable, functional and fashionable.
So last last week, I was doing the same as any regular day, which was making my hour long commute into University.
That day I had a test, which meant I was pretty nervous about studying, so I decided to stop holding my phone (which is what I usually do on the bus.. just hold my phone and listen to music), and place it in my satchel bag which was on the chair beside me.
After about 10 minutes of listening to music, I decided the current song I was listening to wasn't what I wanted to hear. So, I reached into my bag and pulled out my phone. I noticed some "fluff" on the bottom of the phone, but figured it was just some out of my bag that had gotten stuck to the screen and shrugged it off. I turned on the phone using the power button on the side, and then tapped my finger on the next song button. Nothing happened. I then assumed it had something to do with the so-figured "fluff" on the bottom of the phones display by the mic , and as I reached to brush it off with my finger I noticed that it wasn't fluff at all... It was a group of cracks....
I then angled my phone, and saw that there were a few cracks running to various points on the perimeter of the screen. It was shocked.. and taken aback... How did an Xperia Z, which is marketed as this "durable" beast, succumb to the most mundane of things?
The phone did not break underwater after saving my life from a bullet in an underwater gunfight as I had imagined... No, it had broken in a bag, on a bus.
I later called the hotline, who noted straight away that it was physical damage, even though in a bag on a bus surely is considered in "typical use" as the warranty says, and referred me onto a service center in Auckland.
After hearing a verbal $200-250 estimate repair bill, I paid $40 for a technicians analysis, which was then to be deducted off the final price.
I gave them a call to ask about the repair, and they gave me a new figure. Double that of their estimate. $483...
So my phone is on the threshold of being a write-off ($999 retail). With absolutely no sympathy from Sony, and a massive bill to pay if I am to use it again.
I think this is terrible.. My old phone.. Correction -- current phone.. An iPhone 4, has survived drops, bangs, BUS RIDES, and even a trip in the toilet, without need for repair or damage other than a couple scrapes. No dead pixels... Still works as new practically.
TL;DR "durable" Xperia Z glass front panel cracked doing the most mundane of tasks, in a bag, on a seat, in a bus. Phone is more or less a write-off, and Sony has offered no support or sympathy.
Thanks for reading...
P.S if anyone wants pictures, I cannot post them until I retrieve the phone from the repair shop. I just called today about a quote after the technicians analysis.
I guess bad luck. You probably hit the bag somewhere while commuting and with that hit the screen at the wrong spot. The screen isn't unbreakable and only the polycarbonate frame protects it (because the screen is positioned slightly lower) when banging it on a tables edge or something.
So I'm very sorry for you, but this isn't bad quality of the device or lack of customer service on Sony's part. This is just plain bad luck. Be more careful with your current device. Yes, even your iPhone can break this way.
Sent from my C6603 using xda premium
Egan said:
This is just plain bad luck. Be more careful with your current device.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
+1
I totally agree with this !
Damn, dude. Sorry about your XZ.
This is where apple IMO have the edge. You break the screen and they have a reasonable flat fee and give you a (refurbished) replacement.
You must have crushed the phone in an awkward place in your bag for it to break though. I had mine fly out of my top pocket, went over my head and landed on a surface about 1 meter away, thankfully it didn't hit the floor though - still it would have dropped about 30-60cms with some speed.
Almost $500 is absurd especially considering the phone brand new is $600 (at a lot of places in Australia).
Ouch.. Seriously, I can't see why u had so many issues with it.
Mine has been banged around for two weeks now, been in the shower multiple times and most importantly survived series of drops in to the ground. I've ordered a 2$ rubber case on eBay, just to be sure!
I think your issue is Sony in your country. It need better insurances!
And yeah iPhone 4 got like 9 lives or something. First we heard about the screens cracking but now how much they overcome(toilet drops, hardcore floor hitting and others!. But still, it can't compare with my Sony Xperia Z!
My opinion!
Cheers! Pietroni
Sent from my C6603 using xda app-developers app
I don't think Sony ever marketed this phone as super-durable, only water and dust resistant (to a certain point).
salguodnz said:
Ok. So. Before I begin, I am telling the world my experience with Sony because I feel an injustice has been committed and I want to let people know what they are getting themselves in for.
Right.
So, the day the Xperia Z was released in New Zealand, I went out and purchased one. After seeing many videos on YouTube of people banging the phone on the edge of tables and dropping it into water, I was convinced that it was both durable, functional and fashionable.
So last last week, I was doing the same as any regular day, which was making my hour long commute into University.
That day I had a test, which meant I was pretty nervous about studying, so I decided to stop holding my phone (which is what I usually do on the bus.. just hold my phone and listen to music), and place it in my satchel bag which was on the chair beside me.
After about 10 minutes of listening to music, I decided the current song I was listening to wasn't what I wanted to hear. So, I reached into my bag and pulled out my phone. I noticed some "fluff" on the bottom of the phone, but figured it was just some out of my bag that had gotten stuck to the screen and shrugged it off. I turned on the phone using the power button on the side, and then tapped my finger on the next song button. Nothing happened. I then assumed it had something to do with the so-figured "fluff" on the bottom of the phones display by the mic , and as I reached to brush it off with my finger I noticed that it wasn't fluff at all... It was a group of cracks....
I then angled my phone, and saw that there were a few cracks running to various points on the perimeter of the screen. It was shocked.. and taken aback... How did an Xperia Z, which is marketed as this "durable" beast, succumb to the most mundane of things?
The phone did not break underwater after saving my life from a bullet in an underwater gunfight as I had imagined... No, it had broken in a bag, on a bus.
I later called the hotline, who noted straight away that it was physical damage, even though in a bag on a bus surely is considered in "typical use" as the warranty says, and referred me onto a service center in Auckland.
After hearing a verbal $200-250 estimate repair bill, I paid $40 for a technicians analysis, which was then to be deducted off the final price.
I gave them a call to ask about the repair, and they gave me a new figure. Double that of their estimate. $483...
So my phone is on the threshold of being a write-off ($999 retail). With absolutely no sympathy from Sony, and a massive bill to pay if I am to use it again.
I think this is terrible.. My old phone.. Correction -- current phone.. An iPhone 4, has survived drops, bangs, BUS RIDES, and even a trip in the toilet, without need for repair or damage other than a couple scrapes. No dead pixels... Still works as new practically.
TL;DR "durable" Xperia Z glass front panel cracked doing the most mundane of tasks, in a bag, on a seat, in a bus. Phone is more or less a write-off, and Sony has offered no support or sympathy.
Thanks for reading...
P.S if anyone wants pictures, I cannot post them until I retrieve the phone from the repair shop. I just called today about a quote after the technicians analysis.
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Click to collapse
never go back to sony for repairs outside of warranty
http://www.parts4repair.com/complet...h&adtype=pla&gclid=CP650rf4rbYCFUlcpQod8gQAEg
Egan said:
I guess bad luck. You probably hit the bag somewhere while commuting and with that hit the screen at the wrong spot. The screen isn't unbreakable and only the polycarbonate frame protects it (because the screen is positioned slightly lower) when banging it on a tables edge or something.
So I'm very sorry for you, but this isn't bad quality of the device or lack of customer service on Sony's part. This is just plain bad luck. Be more careful with your current device. Yes, even your iPhone can break this way.
Sent from my C6603 using xda premium
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It was just sitting on the seat beside me... I didn't do anything
They had no sympathy. Just straight we can't do anything for you, go get it repaired. (paraphrasing)
Sounds like it was the phone was hot, then cold, so the glass cracked?
Sent from my Nexus 7 using xda premium
salguodnz said:
It was just sitting on the seat beside me... I didn't do anything
They had no sympathy. Just straight we can't do anything for you, go get it repaired. (paraphrasing)
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Whell, they can't create case history of people calling them and asking to repair free their broken phone.. sorry for you but i agree with the "bad luck theory". My phone fell many times and has only three little scratches on the frame.
(that i think is covered with some sort of gum and that gum is scratched)
metcard said:
Damn, dude. Sorry about your XZ.
This is where apple IMO have the edge. You break the screen and they have a reasonable flat fee and give you a (refurbished) replacement.
You must have crushed the phone in an awkward place in your bag for it to break though. I had mine fly out of my top pocket, went over my head and landed on a surface about 1 meter away, thankfully it didn't hit the floor though - still it would have dropped about 30-60cms with some speed.
Almost $500 is absurd especially considering the phone brand new is $600 (at a lot of places in Australia).
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Yeah.. thats just unfair really.Ugh. Life... :\
robogo1982 said:
I don't think Sony ever marketed this phone as super-durable, only water and dust resistant (to a certain point).
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Click to collapse
from the website:
"An incredibly tough frame
The skeleton frame is made of tough glass fibre polyamide. It has superior mechanical strength, and is so strong that it’s often used as a metal substitute in cars and electronics."
"Durable glass panels
Both the front and back panels of Xperia Z are made of durable tempered glass that’s much stronger than conventional glass. Each glass panel also has an anti-shatter film for even greater durability."
decentgi said:
never go back to sony for repairs outside of warranty
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wow... that link is a nice find! I'd include that in my response if I had posted enough.. I wonder if I can leverage this in my negotiations tomorrow with the repair shop at all.. hmm..
I'll post back with how it goes when I know..
salguodnz said:
Ok. So. Before I begin, I am telling the world my experience with Sony because I feel an injustice has been committed and I want to let people know what they are getting themselves in for.
Right.
So, the day the Xperia Z was released in New Zealand, I went out and purchased one. After seeing many videos on YouTube of people banging the phone on the edge of tables and dropping it into water, I was convinced that it was both durable, functional and fashionable.
So last last week, I was doing the same as any regular day, which was making my hour long commute into University.
That day I had a test, which meant I was pretty nervous about studying, so I decided to stop holding my phone (which is what I usually do on the bus.. just hold my phone and listen to music), and place it in my satchel bag which was on the chair beside me.
After about 10 minutes of listening to music, I decided the current song I was listening to wasn't what I wanted to hear. So, I reached into my bag and pulled out my phone. I noticed some "fluff" on the bottom of the phone, but figured it was just some out of my bag that had gotten stuck to the screen and shrugged it off. I turned on the phone using the power button on the side, and then tapped my finger on the next song button. Nothing happened. I then assumed it had something to do with the so-figured "fluff" on the bottom of the phones display by the mic , and as I reached to brush it off with my finger I noticed that it wasn't fluff at all... It was a group of cracks....
I then angled my phone, and saw that there were a few cracks running to various points on the perimeter of the screen. It was shocked.. and taken aback... How did an Xperia Z, which is marketed as this "durable" beast, succumb to the most mundane of things?
The phone did not break underwater after saving my life from a bullet in an underwater gunfight as I had imagined... No, it had broken in a bag, on a bus.
I later called the hotline, who noted straight away that it was physical damage, even though in a bag on a bus surely is considered in "typical use" as the warranty says, and referred me onto a service center in Auckland.
After hearing a verbal $200-250 estimate repair bill, I paid $40 for a technicians analysis, which was then to be deducted off the final price.
I gave them a call to ask about the repair, and they gave me a new figure. Double that of their estimate. $483...
So my phone is on the threshold of being a write-off ($999 retail). With absolutely no sympathy from Sony, and a massive bill to pay if I am to use it again.
I think this is terrible.. My old phone.. Correction -- current phone.. An iPhone 4, has survived drops, bangs, BUS RIDES, and even a trip in the toilet, without need for repair or damage other than a couple scrapes. No dead pixels... Still works as new practically.
TL;DR "durable" Xperia Z glass front panel cracked doing the most mundane of tasks, in a bag, on a seat, in a bus. Phone is more or less a write-off, and Sony has offered no support or sympathy.
Thanks for reading...
P.S if anyone wants pictures, I cannot post them until I retrieve the phone from the repair shop. I just called today about a quote after the technicians analysis.
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Click to collapse
mmmmm, unlucky.
Used my xperia z without a case for about 3 weeks and its still fine.
robogo1982 said:
I don't think Sony ever marketed this phone as super-durable, only water and dust resistant (to a certain point).
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Click to collapse
Yes sir they do, that is one big hype on all the Xperia Z overview pages on the Sony internet sites
Can you post the picture of the glass crack in your Xperia Z ?
metcard said:
Damn, dude. Sorry about your XZ.
This is where apple IMO have the edge. You break the screen and they have a reasonable flat fee and give you a (refurbished) replacement.
You must have crushed the phone in an awkward place in your bag for it to break though. I had mine fly out of my top pocket, went over my head and landed on a surface about 1 meter away, thankfully it didn't hit the floor though - still it would have dropped about 30-60cms with some speed.
Almost $500 is absurd especially considering the phone brand new is $600 (at a lot of places in Australia).
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Dude I have seen more broken screens on Iphones than any other phone, so I guess they have to do something about it, when the phone to buy outright is almost twice the price of almost any others.
Pure bad luck maybe...?
I hate to say it, but phones don't break by themselves.
Mostly people damage them like a chip on a windscreen and don't notice it, and it gets worse over time until BOOM.
I only know that over the many many years i've had phones, and trust me, since the dark days of bricks i've almost had them all, with all the punishment i've given my phones, including dropping them onto concrete (I've never owned an apple phone before anyone goes hang on), i've never had unexpected issues like this arise. In fact, i've been lucky enough not to actually ever crack or shatter a screen.
Sorry but i'm with Sony on this one, and they burned me with the X10.
As for Apple, they will just tell you your phone is water damaged and to get the hell out of their store unless you come back in a cardigan, slippers and non prescription glasses, and buy a new iphone off them when you do come back.
I used mine as a ping pong ball .....
Maybe you bended it ALOT.
That's pretty sad man. Then again these things happen, but not for everyone. I had a similar issue with my Samsung Galaxy S2. It got bended in my pocket while, I was sitting. When took it to repair they said we cannot fixed it under warranty coz it has been damaged. I was shocked and they said we can fix it with over 400 euros. Its insane.
Best way is to fix it yourself if its fixable by ordering the parts.
if you wanna sell it let us know lol im sure in a few months parts will become really cheap. we have a guy at our local shopping centre who charges by the hour to fix your phone, im sure it wont take more than an hour to replace since i saw a video of one being put together in under 5 min lol
---------- Post added at 09:50 PM ---------- Previous post was at 09:25 PM ----------
and to be fair there is no way for sony to really know how it got broken, if apple honoured warrenty on their broken screens they would have gone bankrupt but there is nothing more disspointing than to have that happen. i dropped mine a few times not a scratch on it
Of course shouldn't that kind of dammages be coverd by the warranty. Sony has thr right on their side. On the otherside, I understand that you get mad at Sony.
Hey everyone!
Longtime lurker/first time post here. I have had the very unfortunate experience of pulling my S4 out of my pocket to check the time only to have my heart and jaw drop at the sight of a broken screen. It seems to be the same problem that others have reported where the glass is fine but the touchscreen is cracked, starting on the right side directly at the power button.
I have NEVER dropped this phone. It has been handled with great care at all times. It was always in an Otterbox Defender series case. Nothing out of the ordinary has happened to it while in my pocket (bumping into something, etc) and there was never anything else in the pocket with it. I have really enjoyed this phone and was mindful of it at all times.
So... where do I go from here? I'm looking for some good advice before I take a next step in trying to get a replacement. I do not have insurance on the phone (yeah, I know), but the price each month plus the deductible for a refurbished phone didn't sound like a great deal to me since I'm able to take care of my things for the most part. If it was an accident, I'd bite the bullet and replace the screen myself or get a new phone but this either a design flaw or a manufacturing defect. Has anyone here had success through Sprint or Samsung in getting a replacement or repair? I'm rooted and running The Blu Kuban right now. Do I need to try to ODIN back to stock for warranty purposes before doing anything from here or is there a better option for me? The phone works but I can't see or operate the screen in anyway.
Any advice would be much appreciated. Thanks!
Google... 1st search result.
Are you a homeowner? Try your homeowner insurance. I added coverage for my phones, tablets, and laptops that cover all loses. I think it only added $15 a year to my cost and the deductible is only $25.00 on a replacement. Maybe your insurance may cover the cost of a replacement phone.
Sent from my icrap 2 using Tapatalk HD
Thanks for the useful reply Joe! How did I possibly forget to search for information on the subject before going through the trouble of making my first post on XDA despite being here for awhile?
Seriously... Read the thread. Its filled with disagreements as to what has been successful and turns into accusations of being too rough on the phone. I was asking if anyone here has successfully gotten their phone replaced and what to best method of going back to stock would be without being able to use the screen at all.
Cruise350 - Thanks alot for the suggestion man, but I'm not a homeowner.
Sent from my Nexus 7 using XDA Premium HD app
I know when I got my replacement for my evo 3d it wasnt refurbished it wasn brandnew still in the box and seals were not touch.Im hoping that the flaws in the screens are just because it was early in production.
Sent from my SPH-L720 using Tapatalk 2
SierraGT said:
Cruise350 - Thanks alot for the suggestion man, but I'm not a homeowner.
Sent from my Nexus 7 using XDA Premium HD app
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More and more insurance companies are offering tech insurance and it is very affordable. I don't carry Sprint's insurance either (bad experience many years ago) I generally just keep my newest 'old' phone as a replacement in the event my new phone gets broke or dies.
It pays to shop around (or google) in trying to find good ways to insure devices. I realize this doesn't help you in your current predicament but perhaps for future reference.
You might search youtube for similar experiences which might tell you how they were fixed or offer affordable solutions for replacement.
Good luck.
Search YouTube for complete galaxy s4 teardown. A replacement screen and digitizer and frame is about $241. I've watched the 37 minute process on the video and feel it is way beyond my skill and patience. I don't know what else to tell you other than insurance might have made this easier and more affordable. Depending on where you go, who you deal with, who you talk to, this process can be expensive and full of hassle. Might I suggest, when you do get a replacement, that you invest in a tempered glass screen protector. There are topics in the accessory section on this topic. It will help protect your device better than simple screen film.
---------- Post added at 11:21 PM ---------- Previous post was at 11:18 PM ----------
http://www.etradesupply.com/samsung/galaxy-models/samsung-galaxy-s4-sph-l720.html
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Questions and Help issues go in Q&A and Help section
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The one common theme in all these broken amoled screens under the glass are pocket users. Not one of these posts have come from someone that uses a case with holster. The gorilla glass on these phones is very strong, but the screen underneath can flex while in your pocket. I know everyone says they don't abuse their phone, haven't bumped it in their pocket, don't carry anything else in their pocket, but something that is happening is flex. With the plastic back of these phones they will definitely flex while you sit, bend, walk, or whatever during your normal routine. The amoled screen probably has a limit to the amount of flex it can handle before it fails. I know, you didn't abuse your phone but calling it a manufacturers defect is just ridiculous. Suck it up, fix or replace your phone, and next time don't put it in your pocket.
cruise350 said:
The one common theme in all these broken amoled screens under the glass are pocket users. Not one of these posts have come from someone that uses a case with holster. The gorilla glass on these phones is very strong, but the screen underneath can flex while in your pocket. I know everyone says they don't abuse their phone, haven't bumped it in their pocket, don't carry anything else in their pocket, but something that is happening is flex. With the plastic back of these phones they will definitely flex while you sit, bend, walk, or whatever during your normal routine. The amoled screen probably has a limit to the amount of flex it can handle before it fails. I know, you didn't abuse your phone but calling it a manufacturers defect is just ridiculous. Suck it up, fix or replace your phone, and next time don't put it in your pocket.
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Click to collapse
Just to clear this up... I did say design flaw or manufacturers defect. I've had many phones over the last 15 years. I have never had one break in anyway except for my Samsung Epic 4g, which took a 2 story fall (while in my pocket lol) onto a very hard surface. All it did was crack the screen a bit but was still functional for the next year until my contract was renewed.
To say that I should expect a $650 dollar phone in an Otterbox case to completely break to the point of not being able to use it just by being in my pocket in normal everyday situations is RIDICULOUS.
Should consumers really expect this level of quality? Imagine if a salesperson told you this as you were thinking of buying a phone... "Now just to let you know, never keep this phone in your pocket and then sit or walk because it'll break."
If this phone breaks in peoples pockets and isn't intended to be there, then Samsung would've/should've provided holsters with the phone.
Straight from Samsung - "Offering a highly crafted design with a larger screen and improved battery life, the sleek and innovative Galaxy S4 is slimmer yet stronger, with less to hold yet more to see." Sounds like we should expect a strong, well made phone. Not a something that will break this easily. My phone looks exactly like 4 other pictures I have found of other user's broken screens... all at the exact same spot. I maintain that this is either a design flaw or manufacturer's defect. Yes, as you said - the gorilla glass is strong. I just wish they would of made the frame stronger. Then I'd still have a working phone.
Btw, I am an unabashed Samsung fanboy. TVs, last 3 phones, monitors, etc. I talked 4 different people into getting this phone after I had it. I think normally Samsung makes great products with a high level of quality but they made a mistake on this one. I'm no longer looking forward to the S5 that comes with the required fanny pack... well, not until they make this situation right.
Now... does anyone have any info on my question on returning to stock? Thanks!
This is a tough one. I'd suggest at least attempting to contact Samsungs warranty dept. Perhaps they can offer a better solution than sprint.
Back in the Treo days I actually sent in a phone or two to palm, and got refurbished replacements.
The tough part is your defect.
I provide warranty work for appliances, manufacturers know or believe they know how and why something has failed. Glass stove tops are a prime example. Whirlpool will only cover heat fractures. I have to submit pictures of the top and, 99% of the time, the claim is rejected. Mostly because these tops break from impact or improper installation.
Point being, if you send your phone to Samsung, they may not cover it. But if you're optimistic and patient a few minutes on the phone may yield positive results.
http://m.samsung.com/us/support/service/warranty/SGH-T959HABTMB
Definitely unroot and return to stock.
SierraGT said:
Just to clear this up... I did say design flaw or manufacturers defect. I've had many phones over the last 15 years. I have never had one break in anyway except for my Samsung Epic 4g, which took a 2 story fall (while in my pocket lol) onto a very hard surface. All it did was crack the screen a bit but was still functional for the next year until my contract was renewed.
To say that I should expect a $650 dollar phone in an Otterbox case to completely break to the point of not being able to use it just by being in my pocket in normal everyday situations is RIDICULOUS.
Should consumers really expect this level of quality? Imagine if a salesperson told you this as you were thinking of buying a phone... "Now just to let you know, never keep this phone in your pocket and then sit or walk because it'll break."
If this phone breaks in peoples pockets and isn't intended to be there, then Samsung would've/should've provided holsters with the phone.
Straight from Samsung - "Offering a highly crafted design with a larger screen and improved battery life, the sleek and innovative Galaxy S4 is slimmer yet stronger, with less to hold yet more to see." Sounds like we should expect a strong, well made phone. Not a something that will break this easily. My phone looks exactly like 4 other pictures I have found of other user's broken screens... all at the exact same spot. I maintain that this is either a design flaw or manufacturer's defect. Yes, as you said - the gorilla glass is strong. I just wish they would of made the frame stronger. Then I'd still have a working phone.
Btw, I am an unabashed Samsung fanboy. TVs, last 3 phones, monitors, etc. I talked 4 different people into getting this phone after I had it. I think normally Samsung makes great products with a high level of quality but they made a mistake on this one. I'm no longer looking forward to the S5 that comes with the required fanny pack... well, not until they make this situation right.
Now... does anyone have any info on my question on returning to stock? Thanks!
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***must bite tongue***
Thanks Biff. I think that's what I'm going to do.
Dave, remember to at least nibble your fingers as well next time buddy!
Sent from my Nexus 7 using XDA Premium HD app
SierraGT said:
Thanks Biff. I think that's what I'm going to do.
Dave, remember to at least nibble your fingers as well next time buddy!
Sent from my Nexus 7 using XDA Premium HD app
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LOL ok, ok, nibbling fingers
Ok it a company says they stand by their product, I think they should mean it. Take for example. when HTC release the One M8 they said that they stood by their product and put there money where their mouth was by offering a free 6 month screen replacement program to go along with the phone.
With the Nexus 6 and all their other phones, Motorola says that they "stand by their product" but what I just learned is that they only stand by their product if you PAY them to do so. The Nexus 6 is a very large phone sporting a 5.9" screen. And given it's size and weight, I believe that Motorola choose to skip a few corner when it came to the screen construction, resulting in a screen as shatter resistant as the iPhone 4.
Note to Motorola, if you are going to say that you stand by your product, then STAND BY YOU PRODUCT if not, then shut the heck up. I will keep this crack phone, which cracked by falling between my car seat without any scratch on its body , (only because i have no other phone) but as soon as HTC release a new phone with Android 5.0 I'm switching company, and sticking with the company that actually knows what it means to stand by their product.
You know I was kind of thinking about this when I bought the Motorola Nexus 6. I thought to myself man why don't they offer something like HTC does with the cracked screens. The screens don't cost that much and not many people are going to break them compared to the amount of phones they're going to sell.
I broke the screen on my Galaxy S2 couple years back I took it in to sprint to see how much it was going to cost to get fixed and they did it for free because so many of the screens were breaking. I didn't have to pay for the warranty claim, they didn't even do it as a warranty claim they just did it because so many of the screens were breaking.
To be completely honest I probably would have gotten the Samsung Note 4 over the Nexus 6 just because of their good track record with current screens but I really wanted a pure Nexus experience.
I really hope that I don't become disappointed with this phone.
Being that it is the new Nexus phone though I'm sure we'll see replacement glass on eBay for like $10~20.00 within a couple of months. You always do for the Samsung phones. In fact I just replace the glass on my friends s5, it was $12.00 shipped for the glass, we bought 2 he got a spare!
---------- Post added at 12:02 PM ---------- Previous post was at 12:00 PM ----------
By the way how much did Motorola want to repair the phone?
If my screen were to crack, I'd have to go through T-Mobile's insurance. I'm not sure how good it is. Thanks for making me worry!
rlh445 said:
If my screen were to crack, I'd have to go through T-Mobile's insurance. I'm not sure how good it is. Thanks for making me worry!
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I'm with T-Mobile, and it cost $175 and they send you a "used" replacement phone.
Im sure the phone will be fine, so long as you have it in a case, and dont drop it face down on the screen.
kdoggy said:
You know I was kind of thinking about this when I bought the Motorola Nexus 6. I thought to myself man why don't they offer something like HTC does with the cracked screens. The screens don't cost that much and not many people are going to break them compared to the amount of phones they're going to sell.
I broke the screen on my Galaxy S2 couple years back I took it in to sprint to see how much it was going to cost to get fixed and they did it for free because so many of the screens were breaking. I didn't have to pay for the warranty claim, they didn't even do it as a warranty claim they just did it because so many of the screens were breaking.
To be completely honest I probably would have gotten the Samsung Note 4 over the Nexus 6 just because of their good track record with current screens but I really wanted a pure Nexus experience.
I really hope that I don't become disappointed with this phone.
Being that it is the new Nexus phone though I'm sure we'll see replacement glass on eBay for like $10~20.00 within a couple of months. You always do for the Samsung phones. In fact I just replace the glass on my friends s5, it was $12.00 shipped for the glass, we bought 2 he got a spare!
---------- Post added at 12:02 PM ---------- Previous post was at 12:00 PM ----------
By the way how much did Motorola want to repair the phone?
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Unfortunately, the screen for the nexus 6 is not cheap to make ifixit did the tear down on it and the display and the digitizer is fused together so that will drive up the cost. The overall experience of the phone is great it just becomes apparently that there wasn't a lot of money going to the construction of the phone exterior. But if you haven't brought this phone yet I recommend going with the Note 4 because of Samsung success with the Note series.
This was Motorola first phablet and they just did not know how to make a sturdy one.
They all use gorilla glass 3. How is it motorola's fault you broke your screen. It's always someone else's fault.
PDP///M said:
They all use gorilla glass 3. How is it motorola's fault you broke your screen. It's always someone else's fault.
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Click to collapse
Yes but again, different phone have different thickness of GG, given the larger screen size, the GG on the N6 is thinner than say the Droid Turbo in order to compensate for the phones' weight, width, and height.
The extra thinnest and the curve edges of the screen equates to a weaker constructed screen.
Gungrave223 said:
The extra thinnest and the curve edges of the screen equates to a weaker constructed screen.
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you have no proof of that, and it sounds like you're just blaming others for your problems.
4 years with a large screen smartphone and i've still never dropped any of mine. that's your issue, not the manufacturers.
If this were a major issue wouldn't we be hearing about it all over?
Sorry about your phone, but sometimes you can just be unlucky
If purchased from t mobile, you do get 1 year manufacturer warranty
Was your phone wearing protection like a screen protector or case and if so was it the glass protector cause I slapped that on right away and have had a few drops already with no damage ever since my unprotected nexus 7 drop and cracking the. Screen I'm all for protection ?
Sent from my Nexus 6 using XDA Free mobile app
Lucke said:
you have no proof of that, and it sounds like you're just blaming others for your problems.
4 years with a large screen smartphone and i've still never dropped any of mine. that's your issue, not the manufacturers.
Click to expand...
Click to collapse
Ok guy whatever.
italia0101 said:
If this were a major issue wouldn't we be hearing about it all over?
Sorry about your phone, but sometimes you can just be unlucky
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Click to collapse
Its not a major issue so long as you dont drop it. The issue is the fact that its much more likely to break compared to other phones release this year or even last year.
johnfred1987 said:
Was your phone wearing protection like a screen protector or case and if so was it the glass protector cause I slapped that on right away and have had a few drops already with no damage ever since my unprotected nexus 7 drop and cracking the. Screen I'm all for protection ?
Sent from my Nexus 6 using XDA Free mobile app
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No my case wont be here til today, it was on back order by the time i added it to my cart and checked out lol
That's horrible man I feel your pain smh
Take better care of your phone. Of the six devices I've had, I was unlucky enough to break exactly one screen, on my Droid DNA. Guess what? My fault. I then proceeded to pay to have it fixed myself. It was my responsibility to take care of my phone, not HTC's. I blamed myself. Do you see a pattern here?
Sent from Shamu
I've owned a smartphone of some sort since the original iPhone came out, and I've never broken a screen. It sounds like OP's broke by freak accident, but I don't think that means:
The issue is the fact that its much more likely to break compared to other phones release this year or even last year.
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I don't know how many of you play the stocks, but there were tons of videos out about sapphire vs gorilla glass when I was investing in GTAT pre them going to OTC.
Anyways, all the guys saying they have dropped their phone prior, all I can say is that is how it starts. Even though you do not notice the crack, it creates mini fractures/fissures in the glass that when dropped again, it will cause it to crack.
Additionally, the construction of can cause an impact on whether or not the glass fractures as easily too. Think of cars with a sunroof.
If screens are breaking at a high frequency, usually it deals with the manufacturer's bad construction.
trickster2369 said:
Take better care of your phone. Of the six devices I've had, I was unlucky enough to break exactly one screen, on my Droid DNA. Guess what? My fault. I then proceeded to pay to have it fixed myself. It was my responsibility to take care of my phone, not HTC's. I blamed myself. Do you see a pattern here?
Sent from Shamu
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Congratulation on being Mr. Responsible I guess, I mean your parents must be so proud...First of all guy when I had my Thunderbolt and I was out for a run and it flew out my hand and the screen shattered 9 ways to hell and back, did I blame HTC? no I didn't because that was my fault. I got a new phone....but when I am driving in my car and my phone slide out my pocket and down the side of my car seat and cracks...btw this is something that has happen with my previous phones including my Thunderbolt and I've never had an issue.....well in that case it is clearly shoddy workmanship or like @uhguy said, a freak accident. But its nice to know how responsible you are, really it is, we need more people like you in the world.
kimdoocheol said:
I don't know how many of you play the stocks, but there were tons of videos out about sapphire vs gorilla glass when I was investing in GTAT pre them going to OTC.
Anyways, all the guys saying they have dropped their phone prior, all I can say is that is how it starts. Even though you do not notice the crack, it creates mini fractures/fissures in the glass that when dropped again, it will cause it to crack.
Additionally, the construction of can cause an impact on whether or not the glass fractures as easily too. Think of cars with a sunroof.
If screens are breaking at a high frequency, usually it deals with the manufacturer's bad construction.
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Click to collapse
agreed.
um...
http://phandroid.com/2014/12/02/nexus-6-replacements
Stop whining.
sn0warmy said:
um...
http://phandroid.com/2014/12/02/nexus-6-replacements
Stop whining.
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Click to collapse
um....
Not sure where it was that i was still whining but ok thanks for link it might prove useful