Database Users

We deserve a better hardware, don't we?

I dropped my Universal yesterday. My fault. True.
And now it thinks there is always the headset in, so it's stuck and I can't answer the calls using the phone microphone, just bluetooth. And I can't hear the sms alert.
Again, my fault.
BUT it was already faulty, I had to put something in-out the heasdset hole because the sensor didn't work very well (it's a well known problem).
I should change the mother board, now, and I don't want to spend so much money. :evil:
Also because it happened to me to put the Universal in my pocket and... surprise, the screen was broken (substitution: round 150 Euro). Then I bought also a leather case to avoid this problem in the future.
I used to have a Sony UX50 (unfortunately NOT the Vaio UX50, same name, but it was Palm, not Windows XP) and I kept it with no prob in my pockets, and it fell down several times, surviving!
I'm not saying it should be unbreakable, of course, but my opinion is that a mobile device should be more robust. :?

Mate its all a matter of luck really. Im sure theres users on here like me who keep it in there pocket, who have knocked it around, and who have had some spills with it and theres still works fine. Well mine does. You people though who put them in your pocket and break the scrrens, id love to know what you are doing to have such an impact come down on your leg you break the screen.
Either that or your extraordinarily uncoordinated and walking into poles all day....in any case yours should be more durable, but you got unlucky unfortuntely.

This reminded of two anecdotes.
1) You're right, the sensor doens't work well. On my way to work the headphone jack slipped a quarter of a millimetre while I was listening to hardcore gangsta rap. You should have seen my face rushing for my pocket, desperatly trying to figure out what was happening. Even more shocked where the train passenger, having to listen to the Universal full blast :-D
2) I wouldn't call the the Universal flimsy, but it definitely doens't seem like the kind of device that could handle shocks well. I had 6 nokias and 3 motorolas before, and all 3 motos died (I'm rough with my devices ). The nokias where dropped off buildings and slammed against walls (don't ask) yet kept on soldiering. I would dare to subject the universal to the same treatment.
:lol:

:lol:
I decided to send my babe to Germany, where it came from, trying to resolve the problem.
In the meanwhile, I ordered the Nokia E61, by far an interesting smartphone (and, as you mentioned, Nokia phones are robust!).
My first Nokia, really amazing: wifi, bluetooth, 3g, latest symbian operating system.
If the Universal returns home, maybe I'll keep the Nokia as really "mobile" solution (that is in my pocket) and the Universal for business (taking notes, extensively browsing the web...)

Nokias, robust?
You obviously never had an 8210 lol
My wife and I really liked these phones when they came out so we had one each. We got through on average one a month. As I may have mentioned elsewhere in this forum, my wife doesn't do technology very well, walking into poles, dropping phones in toilets, coffee, beer, and other assorted disasters. I'm very careful with mine yet these 8210s seemed to be made of rice paper.
I'm now on my second HTC unit and the construction seems adequate, but not great. The hinge will be the first thing to go on my Uni, but that won't be because I'm rough with it, it just seems to be a weak point.

JasJar Universal screen broke for no apparent reason.
My JasJar was on a hotel bed. On moment I was playing with it. Put it down. Picked it up in a few minutes and the screen was broken and leaking liquid internally.
In this same hotel My little girl previously pissed on a imate PDA2.
Bad luck places aside. I had nokias 9X00 series the calm shell pda type. Those are much stronger than most HTC stuff.
I mean I paid lots and I mean lots of money for the JasJar, really as far as I know it is THE MOST EXPENSIVE MOBILE WITHOUT REAL DIAMONDS IN IT. And we get a flimsy case. The cover of the LCD is very weak. Very.
Take care of your HTCs.
Really HTC the next JasJar should be stronger and have more ram. Hello, we are buying the most geeky phone, a little more ram will really help. Wimps may be able to live on less ram but someone who buys jasjar would not.

PReDiToR said:
Nokias, robust?
You obviously never had an 8210 lol
My wife and I really liked these phones when they came out so we had one each. We got through on average one a month. As I may have mentioned elsewhere in this forum, my wife doesn't do technology very well, walking into poles, dropping phones in toilets, coffee, beer, and other assorted disasters. I'm very careful with mine yet these 8210s seemed to be made of rice paper.
I'm now on my second HTC unit and the construction seems adequate, but not great. The hinge will be the first thing to go on my Uni, but that won't be because I'm rough with it, it just seems to be a weak point.
Click to expand...
Click to collapse
Just shows how different people can have different experiences. I still have an 8210 and it's by far the toughest phone I've ever had. (admittedly I've got it in a G-shock type cover I found online, but that's been soaked, thrown about, crashed on a motorcycle etc etc and still works fine. (Admittedly it's the 2nd one I had - the screen became faulty on the first).

the good ol 8210s I had mine for so long, actually I had mine for about 1.5 years but then my mum had it for over 3 years. So 4.5yrs out of the one phone and during that time it had been pounded and dropped a hundred dozen times.
Such tiny phones, simple phones. The old days hey.
memories....

Most solid ever would have been my nokia 3310. That thing was shaped like a brick but was also solid as a brick. I dropped it hundreds of time, one time it even went completly under a car! I also threw it away as hard as I could against a wall (I get mad sometimes :evil: ). Well, short of a few cracks in the cover, that phone still works today.
It doesn't resist water though, a friend of mine swam with his ( :lol: ) and the poor thing worked for like a few hours then stopped.

X1 is the worst flaunt you ever had !

Hey, while all the folks over at "X1 is a bigger flaunt than iPhone 3g easily" are celebrating in their new found " chick magnet " , i figured i shouldnt be alone in this!
fall in here if your X1 has brought u shame, disgrace or something negative !! no shame go to the thread above by my bro !
me,
1) chicks commented too heavy
2) my fading battery cover brought "eeeeeeeks"

you start to show it in front of your friend, and the X1 is starting to lag up/crash.
It happened to me once, and that was just embarrassing

Might want to try one of the cooked roms

Never brought me shame.

no shame go to "X1 is a bigger flaunt than iPhone 3g easily" are celebrating in their new found " chick magnet "
here is for the shamers !!

LOL....not all the time though. It only happened to me once or twicem and that was when i showed it off. LOL....
My X1 is kinda shy

It has brought me shame a few times.
First day out of the house with the phone, i dropped it, it simply slipped out of my hand, and battery case battery all flew off in different directions at the station, people must have thought i was trying to show off my X1 but then dropped it!
Second major thing that happened, a good friend of mine has an iPhone, and I regularly insulted him about the iPhone and how when I would get an Xperia, how much more useful customizable it is. So I got it out to show him the facebook panel, and it crashed completely! Just so embarrassed!
Last time it embarrassed me was when I called a company trying to recruit me, thinking it was a friend of mine, was very embarrassing trying to explain that I had called the wrong person!
But since I have been on this forum, the X1 has become a lot easier to use and run and more stable, a lot say that the weakest part of the X1 is the OS which is true, but it is so customizable, that it kind of compensates.
I just wish the phone was as smooth as the K750, W960 and W950 from the first day I recieved it!

No shame here... the fish panel is a popular and winning flaunt panel!

pls folks !!!! no shame go to my bro's thread "X1 is a bigger flaunt than iPhone 3g easily" are celebrating in their new found " chick magnet "
shame here only !!!!! hahaahahah

oh cmon.....we all have our fair bit of embarrassing moment with our X1
It wouldn't hurt to share them all here....hahaha

I had once where I was calling a guy to talk to him about the phone, since he thought about purchasing mine... well the phone some how disconnected/dropped the call, so I had to reboot and tried to call him back and he didn't answer. >.< There goes that sell. Made him think twice about the phone I guess

LOL OMG
classic ~ ~

so have you sold your phone?

my worst:
after having the x1 for a few weeks i was showing it off to my dad,
i was showing him the pannels and opened media pannel,
i was flicking through my pictures he was impressed then a picc of my NAKED GF showed up! i tried as quick as i could to move on but it lagged and the pic was on for a good 5 seconds. He was impressed now lol
i had moved those type of pics out of my pitures folder but it still shows.
HOW EMBARRASING never showed off the media pannel again

haha...well iPhone is like James Bond...calm, composed but cant do it all...sucks in non-weapon combat and interrogation
whereas X1 is like Jack Bauer....is vulnerable but gets the work done and can kick Bond's ass anyday!
if my X1 crashes..it crashes hard....but when it works..it does so much more than any other phone....it is because it tries to do everything thrown at it.

Haha, some nice stories out here...
Well, mine was pretty simple:
In class I wanted to know how fast the keyboard slides out and how much energie it has. Well, of course it was very fast so I lost controll and it jumped out of my hands.. Embarassing...But fortunately I knew that it would be pretty fast and so it fell only on a table.
Anyway..

hm...
i think my x1 likes self destructiion...
everytime it slips out of my handy on the floor (that happened 5-6 times now in front of someone) the battery jumps out and slide over the whole ground...
then my phone freezes in front of my friends... (and they laughed at my while i was putting out the battery then restart it)

I had very embarassing moments with Xperia when I realized it plays video slower then my 3 years old Palm. Now I'm ashamed to show it to anyone, what if they ask me about the video playback ?

I asked a lass if she wanted to poke my fish
what dose it do? she asked
Just poke it and it swims off sulking
my phone had crashed and the fish had frozen

It always freezes or lags when I let anybody play with it. Actually it does that to me too but I try to pretend like it never happens since I payed $660 for this piece of crap.

Dropped it!!!

Dropped my blackstone last night, head height onto concrete!
Its fine except for bad scuff on housing by sync connector, lucky or what.
Paul.

Lucky for falling on the sync connector(not screen) and Touch HDs good construction!!

Good construction?
remember the 3310's ?
you could drop em of 2 stories high and re-attach the battery and cover and you were good to go.. Wouldnt want to do that to my HD..

Imperium said:
Good construction?
remember the 3310's ?
you could drop em of 2 stories high and re-attach the battery and cover and you were good to go.. Wouldnt want to do that to my HD..
Click to expand...
Click to collapse
good construction for a smartphone!!!!
yea 3310s were the good ones!!!
I still have a working 6210 (which was dropped from 4th floor to a concrete) only the vibration and infrared isnt working!

Kristaps-K9-Lv said:
Lucky for falling on the sync connector(not screen) and Touch HDs good construction!!
Click to expand...
Click to collapse
Good Construction????????????? Your kidding....I mean I much prefer my Blackstone to my wife's iphone but the casing is flimsier than paper machete by comparison. I would much prefer a little extra weight and a solid casing.

samlives said:
Good Construction????????????? Your kidding....I mean I much prefer my Blackstone to my wife's iphone but the casing is flimsier than paper machete by comparison. I would much prefer a little extra weight and a solid casing.
Click to expand...
Click to collapse
solid casing-- agree on that (cuz the phone aint going in screw when you try to bend it, but it squeaks a lot) but it is much more solid than a lot of phones that I have held in my hand(not the hardest of them, but still..) its quite solid for a device at that size , just compare it to some PDAs with screen atleast 3.5 inches large-- not all of them are solid but some are more solid---- but those all were of course my thoughts!!

Splashed it!
Ive treated my Touch HD like a puppet for the last two months, then I leave it on the table at a friend's house for five minutes while I go to the loo and some idiot splashes wine or something over it...
For a day the phone thought it had headphones plugged in, and now the power button doesn't work. Guess I should be grateful that that's all, but I kinda feel like someone plucked the leg off my new puppy

Appears to be no real point to this thread. Yes you dropped phone and it had a bad scuff. You haven't actually asked for anything
Thread closed

The "Stupid thing i did to my HD2" Thread

Hello there.
At first, I'm german and this is my school english and i wasn't realy good at school, so i'll try my very best and hope it will be readable.
I have my HD2 now for 5 month so it near to the half year.
As you know it'S not the cheapest thing in the world i had a few moments with it when i thought to myself: "God how stupid was that?".
The first moment i was thinking that was in the first week of using my HD2.
It was in the morning. standing in front of the mirror in the bath i had my hd2 under the mirror runing some music for a better start in the day. It stood upright beacause of the rubber end that i was thinking it will give enough grip to hold it right there. i was brushing my teeth and at the and i turned on the water spit out the crap and then it happend. i thing there was condensate unter my HD2 and the grip was suddenly gone. know you have to imagine slowmotion. my hand goes to the water-tap as i wanted to turn of the water. right in that moment the HD2 slipped off from the frame above the washbowl.it arived in the moment when the water stoped an the last drop was gone. there was my HD2 in the washbowl dry as the desert and looked into my face as it wants to say " you know that was lucky you stupid ashole". And that was exact that what i was thinking right in that moment.
no scratch and not a tiny drop of water on it. that was nearly a miracle.
the second time was very evil. i had to add the fact that i have a cat.
so i thougt, make it save to carge my HD2 and searc the highest point in the house. so i put it on top of my closet. i thought that the cat would never get up there and know the suprising thing in this story. the cat didn't got up there ever. to be true the cat didn't have anything to do with that .
i was in another room and then i heard that sound i never heard before. i never heard it because i didn't know the sound of vibrating HD2 on my hardwood closet. then there was another sound. i think it was the sound of a faling HD2 and the alu cover flewing around the room.
as i got aware of that i went into the room my HD2 was charging and it was on the floor screaming for help. so what happend was i didn't expect that the vibration of a incoming call was that hard, that my HD2 could fall of the closet. so it falls 2 meters down throws the back cover away and that was all. No scatches no broken display nothing. just the back cover falls of. the phone was still ringing and the first thing i said to my mother who was calling : "you nearly broked my HD2". I will never put it on top of anything. from that day on i'll charge on the floor.
so i've had a few moments like this and till today there is nothing broken or scratched. when i clean the disply it looks like fresh out of the box. so i think im the stupidest HD2 user on earth and i'm happy that this thing is the strongest phone i ever had. the first time i think that the mony was good invested.
so what about your storys?
ps.: hope my english wasn't that bad.

Guten tag lokiderelb!
Your English is certainly better than my school German!
I personally have a story from less than a few minutes ago.
I popped the HD2 on my work desk (which is quite smooth and slippery) next to my keyboard, and near the edge of the desk.
I did think to myself it was a bit near to the edge, but the keyboard is in the way, so I can't knock it, right?
What did I do? I knocked it, *with the keyboard* and it bounced off the desk, onto the handle of my chair, onto the foot of the chair, then onto a solid floor.
About a metre off of the floor, with several obstacles along the way
It ended up screen-down on the floor, a wash of fear went through me as a million pictures of smashed HD2s and iPhones* flashed before my eyes, like my life would in a near death experience...
I picked it up, making sure I didn't run it over with my chair (that would be my luck!) and slowly turned it around. Now, you know you get that fear wash through you, and a much better wash of relief? Well I got the latter.
My HD2 is now firmly on my desk, right in the middle!
* (my mate has broken several iPhones like that)

I can hear my heartbeat while reading your story
I wonder where is the limit to get this phone broke.
I saw pictures of broken displays and everyone knows the "knife vs HD2" movie on youtube. (i never will be able to give that a try).
ps.:thanks for the compliment.

I bought one.

hd2
sad stories btw why dont you buy a nice case for your mobile?

I bought one.
Click to expand...
Click to collapse
Mhh. I respekt your expirience with HD2 and also could exept your point of view for the HD2 also i can't confirm that opinion , but i realy think this isn't the right thread for this.
do you know what spam is?
sad stories btw why dont you buy a nice case for your mobile?
Reply With Quote
Click to expand...
Click to collapse
there comes a nice thin leader cover with it and most of the time i don't use the hd2 its in there, but to get the hole expirience of this device you can't keep it inside of any case, even it won't be very comfortable.
but my long time expirience with HD2 makes me wonder if i could ever broke it.

lokiderelb said:
from that day on i'll charge on the floor.
Click to expand...
Click to collapse
until the cat knocks the wardrobe over...

lokiderelb said:
Mhh. I respekt your expirience with HD2 and also could exept your point of view for the HD2 also i can't confirm that opinion , but i realy think this isn't the right thread for this.
do you know what spam is?
Click to expand...
Click to collapse
With all due respect, just because you dont agree with my opinion, it doesnt make it invalid and it doesnt make it spam.
It was just meant to be a bit of humour about my regret of having purchased this phone.

So than it was ment ironic or some other kind of humor. But it would have been easier to understand with some of these --->

I got over excited on the day got it and nearly bricked it by flashing, funny thing is been flaahing my T/diamond 1 & 2 for ages lol, luckily this website saved my ass

Okay. Here's my story.
I like to listen to music a lot with my HD2. it was after 2 weeks of owning the device, (TMOUS), and I JUST took off the silicone case it came with because it made it hard for me to slip HD2 in and out of my jacket pocket.
Anyways, I was listening to music with the pair of earbuds connected to the device, and I saw this stray cat right in front of me. The cat was friendly for some reason, and started to rub on my legs.
So i bent over to pet the cat.
As I bent over with my arm extended, the earbuds pulled my phone from my pocket, and since I was leaned forward, the phone slipped out!
I haven't experienced that kind of slow motion yet, but it happened. I immediately moved my handto follow the device, but my hands were too slow or far away to save the phone from hitting the asphalt road.
At the last second my foot somehow moved on its own, and broke the fall.
I have a slight scratch on the corner of the phone, but it's pretty concealed with the case.
I'm NEVER taking off the case again.

Put my digital camera back on the desk without really looking... oops, actually on the HD2 that was exactly at the same place. Got 2 scratches on the screen from the screws on the camera bottom, after 3 weeks...

LOL Funny stories. Well, my story is short and it doesn't have a happy ending. I went for a walk and used my 4 day old HD2 as an "MP3 Player". I pulled it out of my pocket and dropped it face down on the sidewalk. CRACK. The glass shattered. The end. The moral of the story is, a touchscreen phone is not a "walkman". One fumble and it's going for expensive repairs.

Funny/sad stories This is for the HD1, so apologies for cheating, but it was still in the last year (October)
I cancelled my phone insurance two months into owning my HD. That very day I left it on an outdoor table with friends for one minute while I popped to the loo. This was the very first time I'd decided not to treat it like a real-life baby, and I paid for it, because I returned to a phone dripping in beer and my friend with a very guilty expression.
It survived almost working for three months, but then I got annoyed and got the HD2
Anyway, anyone want to buy an HD1? It's in excellent condition

smeddy said:
Funny/sad stories This is for the HD1, so apologies for cheating, but it was still in the last year (October)
I cancelled my phone insurance two months into owning my HD. That very day I left it on an outdoor table with friends for one minute while I popped to the loo. This was the very first time I'd decided not to treat it like a real-life baby, and I paid for it, because I returned to a phone dripping in beer and my friend with a very guilty expression.
It survived almost working for three months, but then I got annoyed and got the HD2
Anyway, anyone want to buy an HD1? It's in excellent condition
Click to expand...
Click to collapse
lmao!
mine's not too funny it's more of a mystery.. (crazy ninja face)
one day i put the phone in my pocket, nothing special, walking around etc, i took it out of my pocket and the camera glass was smashed to bits
to this very day im still clueless
i guess i need bigger pockets

*eh...
For some reason I double posted on an accident.
Sorry.

Haha that was an awesome story! but cmon, you cant blame your mum for it hehe
I was just thinkin before i read the post that someone will say "i bought one" and lo behold some one did. if you dont like the phone, RETURN IT or give it to me! i wont mind having two hd2s!

i was browsing on the web..
while i waiting the youtube buffer( the internet here so slow....)
i hand on my hd2 and start a movie clip..
i was also charging my itouch with that d*mn broken cable
because of something i want to put back my hd2 on the desk
and i touched that d*mn cable and i get electrocuted
and my hd2 fell to the floor so hard...
since then, i charged my itouch far away from my hd2
sorry for bad english

Bent
I crushed it in the car door. Now the LCD is cracked and the chassis(?) is bent so the battery cover won't fit. Does anyone know if its worth selling it for spare parts (e.g. camera module/buttons/batteries)?

Well, I bought a Case-mate Barely There for HD2 and put it on. And for the 1st time put it off it nearly scratched my HD2 corner. I returned it right away. That's my only sad story

Why I am never buying from Sony again

Ok. So. Before I begin, I am telling the world my experience with Sony because I feel an injustice has been committed and I want to let people know what they are getting themselves in for.
Right.
So, the day the Xperia Z was released in New Zealand, I went out and purchased one. After seeing many videos on YouTube of people banging the phone on the edge of tables and dropping it into water, I was convinced that it was both durable, functional and fashionable.
So last last week, I was doing the same as any regular day, which was making my hour long commute into University.
That day I had a test, which meant I was pretty nervous about studying, so I decided to stop holding my phone (which is what I usually do on the bus.. just hold my phone and listen to music), and place it in my satchel bag which was on the chair beside me.
After about 10 minutes of listening to music, I decided the current song I was listening to wasn't what I wanted to hear. So, I reached into my bag and pulled out my phone. I noticed some "fluff" on the bottom of the phone, but figured it was just some out of my bag that had gotten stuck to the screen and shrugged it off. I turned on the phone using the power button on the side, and then tapped my finger on the next song button. Nothing happened. I then assumed it had something to do with the so-figured "fluff" on the bottom of the phones display by the mic , and as I reached to brush it off with my finger I noticed that it wasn't fluff at all... It was a group of cracks....
I then angled my phone, and saw that there were a few cracks running to various points on the perimeter of the screen. It was shocked.. and taken aback... How did an Xperia Z, which is marketed as this "durable" beast, succumb to the most mundane of things?
The phone did not break underwater after saving my life from a bullet in an underwater gunfight as I had imagined... No, it had broken in a bag, on a bus.
I later called the hotline, who noted straight away that it was physical damage, even though in a bag on a bus surely is considered in "typical use" as the warranty says, and referred me onto a service center in Auckland.
After hearing a verbal $200-250 estimate repair bill, I paid $40 for a technicians analysis, which was then to be deducted off the final price.
I gave them a call to ask about the repair, and they gave me a new figure. Double that of their estimate. $483...
So my phone is on the threshold of being a write-off ($999 retail). With absolutely no sympathy from Sony, and a massive bill to pay if I am to use it again.
I think this is terrible.. My old phone.. Correction -- current phone.. An iPhone 4, has survived drops, bangs, BUS RIDES, and even a trip in the toilet, without need for repair or damage other than a couple scrapes. No dead pixels... Still works as new practically.
TL;DR "durable" Xperia Z glass front panel cracked doing the most mundane of tasks, in a bag, on a seat, in a bus. Phone is more or less a write-off, and Sony has offered no support or sympathy.
Thanks for reading...
P.S if anyone wants pictures, I cannot post them until I retrieve the phone from the repair shop. I just called today about a quote after the technicians analysis.

I guess bad luck. You probably hit the bag somewhere while commuting and with that hit the screen at the wrong spot. The screen isn't unbreakable and only the polycarbonate frame protects it (because the screen is positioned slightly lower) when banging it on a tables edge or something.
So I'm very sorry for you, but this isn't bad quality of the device or lack of customer service on Sony's part. This is just plain bad luck. Be more careful with your current device. Yes, even your iPhone can break this way.
Sent from my C6603 using xda premium

Egan said:
This is just plain bad luck. Be more careful with your current device.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
+1
I totally agree with this !

Damn, dude. Sorry about your XZ.
This is where apple IMO have the edge. You break the screen and they have a reasonable flat fee and give you a (refurbished) replacement.
You must have crushed the phone in an awkward place in your bag for it to break though. I had mine fly out of my top pocket, went over my head and landed on a surface about 1 meter away, thankfully it didn't hit the floor though - still it would have dropped about 30-60cms with some speed.
Almost $500 is absurd especially considering the phone brand new is $600 (at a lot of places in Australia).

Ouch.. Seriously, I can't see why u had so many issues with it.
Mine has been banged around for two weeks now, been in the shower multiple times and most importantly survived series of drops in to the ground. I've ordered a 2$ rubber case on eBay, just to be sure!
I think your issue is Sony in your country. It need better insurances!
And yeah iPhone 4 got like 9 lives or something. First we heard about the screens cracking but now how much they overcome(toilet drops, hardcore floor hitting and others!. But still, it can't compare with my Sony Xperia Z!
My opinion!
Cheers! Pietroni
Sent from my C6603 using xda app-developers app

I don't think Sony ever marketed this phone as super-durable, only water and dust resistant (to a certain point).

salguodnz said:
Ok. So. Before I begin, I am telling the world my experience with Sony because I feel an injustice has been committed and I want to let people know what they are getting themselves in for.
Right.
So, the day the Xperia Z was released in New Zealand, I went out and purchased one. After seeing many videos on YouTube of people banging the phone on the edge of tables and dropping it into water, I was convinced that it was both durable, functional and fashionable.
So last last week, I was doing the same as any regular day, which was making my hour long commute into University.
That day I had a test, which meant I was pretty nervous about studying, so I decided to stop holding my phone (which is what I usually do on the bus.. just hold my phone and listen to music), and place it in my satchel bag which was on the chair beside me.
After about 10 minutes of listening to music, I decided the current song I was listening to wasn't what I wanted to hear. So, I reached into my bag and pulled out my phone. I noticed some "fluff" on the bottom of the phone, but figured it was just some out of my bag that had gotten stuck to the screen and shrugged it off. I turned on the phone using the power button on the side, and then tapped my finger on the next song button. Nothing happened. I then assumed it had something to do with the so-figured "fluff" on the bottom of the phones display by the mic , and as I reached to brush it off with my finger I noticed that it wasn't fluff at all... It was a group of cracks....
I then angled my phone, and saw that there were a few cracks running to various points on the perimeter of the screen. It was shocked.. and taken aback... How did an Xperia Z, which is marketed as this "durable" beast, succumb to the most mundane of things?
The phone did not break underwater after saving my life from a bullet in an underwater gunfight as I had imagined... No, it had broken in a bag, on a bus.
I later called the hotline, who noted straight away that it was physical damage, even though in a bag on a bus surely is considered in "typical use" as the warranty says, and referred me onto a service center in Auckland.
After hearing a verbal $200-250 estimate repair bill, I paid $40 for a technicians analysis, which was then to be deducted off the final price.
I gave them a call to ask about the repair, and they gave me a new figure. Double that of their estimate. $483...
So my phone is on the threshold of being a write-off ($999 retail). With absolutely no sympathy from Sony, and a massive bill to pay if I am to use it again.
I think this is terrible.. My old phone.. Correction -- current phone.. An iPhone 4, has survived drops, bangs, BUS RIDES, and even a trip in the toilet, without need for repair or damage other than a couple scrapes. No dead pixels... Still works as new practically.
TL;DR "durable" Xperia Z glass front panel cracked doing the most mundane of tasks, in a bag, on a seat, in a bus. Phone is more or less a write-off, and Sony has offered no support or sympathy.
Thanks for reading...
P.S if anyone wants pictures, I cannot post them until I retrieve the phone from the repair shop. I just called today about a quote after the technicians analysis.
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Click to collapse
never go back to sony for repairs outside of warranty
http://www.parts4repair.com/complet...h&adtype=pla&gclid=CP650rf4rbYCFUlcpQod8gQAEg

Egan said:
I guess bad luck. You probably hit the bag somewhere while commuting and with that hit the screen at the wrong spot. The screen isn't unbreakable and only the polycarbonate frame protects it (because the screen is positioned slightly lower) when banging it on a tables edge or something.
So I'm very sorry for you, but this isn't bad quality of the device or lack of customer service on Sony's part. This is just plain bad luck. Be more careful with your current device. Yes, even your iPhone can break this way.
Sent from my C6603 using xda premium
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It was just sitting on the seat beside me... I didn't do anything
They had no sympathy. Just straight we can't do anything for you, go get it repaired. (paraphrasing)

Sounds like it was the phone was hot, then cold, so the glass cracked?
Sent from my Nexus 7 using xda premium

salguodnz said:
It was just sitting on the seat beside me... I didn't do anything
They had no sympathy. Just straight we can't do anything for you, go get it repaired. (paraphrasing)
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Click to collapse
Whell, they can't create case history of people calling them and asking to repair free their broken phone.. sorry for you but i agree with the "bad luck theory". My phone fell many times and has only three little scratches on the frame.
(that i think is covered with some sort of gum and that gum is scratched)

metcard said:
Damn, dude. Sorry about your XZ.
This is where apple IMO have the edge. You break the screen and they have a reasonable flat fee and give you a (refurbished) replacement.
You must have crushed the phone in an awkward place in your bag for it to break though. I had mine fly out of my top pocket, went over my head and landed on a surface about 1 meter away, thankfully it didn't hit the floor though - still it would have dropped about 30-60cms with some speed.
Almost $500 is absurd especially considering the phone brand new is $600 (at a lot of places in Australia).
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Yeah.. thats just unfair really.Ugh. Life... :\
robogo1982 said:
I don't think Sony ever marketed this phone as super-durable, only water and dust resistant (to a certain point).
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from the website:
"An incredibly tough frame
The skeleton frame is made of tough glass fibre polyamide. It has superior mechanical strength, and is so strong that it’s often used as a metal substitute in cars and electronics."
"Durable glass panels
Both the front and back panels of Xperia Z are made of durable tempered glass that’s much stronger than conventional glass. Each glass panel also has an anti-shatter film for even greater durability."
decentgi said:
never go back to sony for repairs outside of warranty
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wow... that link is a nice find! I'd include that in my response if I had posted enough.. I wonder if I can leverage this in my negotiations tomorrow with the repair shop at all.. hmm..
I'll post back with how it goes when I know..

salguodnz said:
Ok. So. Before I begin, I am telling the world my experience with Sony because I feel an injustice has been committed and I want to let people know what they are getting themselves in for.
Right.
So, the day the Xperia Z was released in New Zealand, I went out and purchased one. After seeing many videos on YouTube of people banging the phone on the edge of tables and dropping it into water, I was convinced that it was both durable, functional and fashionable.
So last last week, I was doing the same as any regular day, which was making my hour long commute into University.
That day I had a test, which meant I was pretty nervous about studying, so I decided to stop holding my phone (which is what I usually do on the bus.. just hold my phone and listen to music), and place it in my satchel bag which was on the chair beside me.
After about 10 minutes of listening to music, I decided the current song I was listening to wasn't what I wanted to hear. So, I reached into my bag and pulled out my phone. I noticed some "fluff" on the bottom of the phone, but figured it was just some out of my bag that had gotten stuck to the screen and shrugged it off. I turned on the phone using the power button on the side, and then tapped my finger on the next song button. Nothing happened. I then assumed it had something to do with the so-figured "fluff" on the bottom of the phones display by the mic , and as I reached to brush it off with my finger I noticed that it wasn't fluff at all... It was a group of cracks....
I then angled my phone, and saw that there were a few cracks running to various points on the perimeter of the screen. It was shocked.. and taken aback... How did an Xperia Z, which is marketed as this "durable" beast, succumb to the most mundane of things?
The phone did not break underwater after saving my life from a bullet in an underwater gunfight as I had imagined... No, it had broken in a bag, on a bus.
I later called the hotline, who noted straight away that it was physical damage, even though in a bag on a bus surely is considered in "typical use" as the warranty says, and referred me onto a service center in Auckland.
After hearing a verbal $200-250 estimate repair bill, I paid $40 for a technicians analysis, which was then to be deducted off the final price.
I gave them a call to ask about the repair, and they gave me a new figure. Double that of their estimate. $483...
So my phone is on the threshold of being a write-off ($999 retail). With absolutely no sympathy from Sony, and a massive bill to pay if I am to use it again.
I think this is terrible.. My old phone.. Correction -- current phone.. An iPhone 4, has survived drops, bangs, BUS RIDES, and even a trip in the toilet, without need for repair or damage other than a couple scrapes. No dead pixels... Still works as new practically.
TL;DR "durable" Xperia Z glass front panel cracked doing the most mundane of tasks, in a bag, on a seat, in a bus. Phone is more or less a write-off, and Sony has offered no support or sympathy.
Thanks for reading...
P.S if anyone wants pictures, I cannot post them until I retrieve the phone from the repair shop. I just called today about a quote after the technicians analysis.
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Click to collapse
mmmmm, unlucky.
Used my xperia z without a case for about 3 weeks and its still fine.

robogo1982 said:
I don't think Sony ever marketed this phone as super-durable, only water and dust resistant (to a certain point).
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Click to collapse
Yes sir they do, that is one big hype on all the Xperia Z overview pages on the Sony internet sites

Can you post the picture of the glass crack in your Xperia Z ?

metcard said:
Damn, dude. Sorry about your XZ.
This is where apple IMO have the edge. You break the screen and they have a reasonable flat fee and give you a (refurbished) replacement.
You must have crushed the phone in an awkward place in your bag for it to break though. I had mine fly out of my top pocket, went over my head and landed on a surface about 1 meter away, thankfully it didn't hit the floor though - still it would have dropped about 30-60cms with some speed.
Almost $500 is absurd especially considering the phone brand new is $600 (at a lot of places in Australia).
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Click to collapse
Dude I have seen more broken screens on Iphones than any other phone, so I guess they have to do something about it, when the phone to buy outright is almost twice the price of almost any others.

Pure bad luck maybe...?
I hate to say it, but phones don't break by themselves.
Mostly people damage them like a chip on a windscreen and don't notice it, and it gets worse over time until BOOM.
I only know that over the many many years i've had phones, and trust me, since the dark days of bricks i've almost had them all, with all the punishment i've given my phones, including dropping them onto concrete (I've never owned an apple phone before anyone goes hang on), i've never had unexpected issues like this arise. In fact, i've been lucky enough not to actually ever crack or shatter a screen.
Sorry but i'm with Sony on this one, and they burned me with the X10.
As for Apple, they will just tell you your phone is water damaged and to get the hell out of their store unless you come back in a cardigan, slippers and non prescription glasses, and buy a new iphone off them when you do come back.

I used mine as a ping pong ball .....
Maybe you bended it ALOT.

That's pretty sad man. Then again these things happen, but not for everyone. I had a similar issue with my Samsung Galaxy S2. It got bended in my pocket while, I was sitting. When took it to repair they said we cannot fixed it under warranty coz it has been damaged. I was shocked and they said we can fix it with over 400 euros. Its insane.
Best way is to fix it yourself if its fixable by ordering the parts.

if you wanna sell it let us know lol im sure in a few months parts will become really cheap. we have a guy at our local shopping centre who charges by the hour to fix your phone, im sure it wont take more than an hour to replace since i saw a video of one being put together in under 5 min lol
---------- Post added at 09:50 PM ---------- Previous post was at 09:25 PM ----------
and to be fair there is no way for sony to really know how it got broken, if apple honoured warrenty on their broken screens they would have gone bankrupt but there is nothing more disspointing than to have that happen. i dropped mine a few times not a scratch on it

Of course shouldn't that kind of dammages be coverd by the warranty. Sony has thr right on their side. On the otherside, I understand that you get mad at Sony.