Touchscreen crashed! - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi!
For the very first time: my touchscreen suddenly stopped working! After waiting for about 5 minutes, I decided to give up and take the battery out in order to boot the phone again.
Anybody who has experienced the same problem already or knows what to do in this kind of situations? Can't imagine what to do with a phone that doesn't come with an exchangeable battery?!
Thanks in advance

Info
macmobile said:
Hi!
For the very first time: my touchscreen suddenly stopped working! After waiting for about 5 minutes, I decided to give up and take the battery out in order to boot the phone again.
Anybody who has experienced the same problem already or knows what do in this kind of situations? Can't imagine what to do with a phone that doesn't come with an exchangeable battery?!
Thanks in advance
Click to expand...
Click to collapse
this kindda system freezing happen for all devices; PC, Game-Console, SmartPhone & ... mostly because of software bug (sometimes happen when system cannot handle background process & ...)
you can turn it off by press and holding power button
Or
some combination of keys like pwr + home + vol-down to get into recovery (if i remember correctly)
:good:

Thank you. Freezing might be the correct term in order to describe this phenomenon. Holding down the power button didn't seem to work out in my case though.

Related

HTC HD power off problems

Hello,
I have a problem with my HTC HD. From time to time it shuts down without any reason. When I press the power button I can see the Windows Mobile starting...
Did any body else had this problem?
Is there a solution for this?
Thank you
perhaps your battery is not positioned properly or sitting a bit loose? Try a post-it (or something else thin) on the back of the battery cover..
Mine shuts down and won't turn back on without a reset every time I'm in an area with no signal, it basically stays off while I'm at work.
if you keep getting these kinds of nondescript errors and it survives a hardboot, basically there are three options left:
1) try to flash a different firmware or
2) take it back to the store (flash back first)
3) hope like hlll some guru here gets an eyefull of your problem and knows a quickfix (slim chance seeing the number of daily new posts here and the typical guru tendency towards development as opposed to a supportdesk)
I'd set my hopes on 1) or 2). Good luck however you choose.
Cheers,
Rick
Guys,
I'm having quite the same problem: the touch HD keeps turning on and off automatically, as if the power button is pressed (but its not).
Moreover, the power button just don't work. I press it and nothing happened.
I have master reseted the phone and also have changed its ROM, but the problem stills.
Unfortunatelly I'm start thinking that its a hardware problem.
I guess that a solution shoul be reassing the power button, disabling it. Is there any app through which I can reassing the power button?
Have you solved the problem? I have a similar prob, my power button doesn't seem to work when i press it, and if i soft reset (through HD Tweak) when it boots I get a warning message saying " Warning your device will power off and you'll lose your data, Yes No".
It's like the button is half pressed all the time.
Couldn't find any info on hard key remapping either.
I used to have a similar problem but it was with the screen....
The screen used to turn off suddenly without a reason but the phone is turned on and I keep receiving calls. After returing back to my Supplier in Egypt they replaced it with a new one after testing it for three days.
I'm using the new one sine 20th of December 2008 and nothing happened again
Well if you guys are in the US (or have HSDPA/UMTS disabled) then re-enable them (that should hopefully get rid of the restarts in low-to-no-signal areas).
Hope it helps

Big problem with HD2. Need help please.

Hi all, I've a big problem with my HD2. It was working fine for two months, but last week, with the battery very low (2 %) started the problems. I've tried to do almost anything, Hard Reset, install official Roms, custom Roms, (always with MTTY) and still the same.
In short, these are the symptoms:
1 .- Right Button (Power Button) does not work.
2 .- The Action Screen (thas should start by Long pressing the Power button), always starts at the boot.
3 .- I can't switch off the HD2. I can only do it by removing the battery completely, and as soon as I put it in the device, always restarts by itself.
I think it must be something regarding the BIOS (and is not deleted when reflashing the ROM) what is causing this behavior. I don't know if through the registry could be fixed this but it is my hope.
I hope anyone can help me. Thank you very much
Reflash, but, use Task29 or MTTY first. That will complete format your device, so you will get a completely fresh/clean flash.
Im positive that all of this is caused by a stuck power button. Its just pressed all the time, and therefore it cannot be pressed. Hope this helps.
yea I agree it sounds like a faulty button, or maybe circuitry beneath the buttons.
samsamuel said:
yea I agree it sounds like a faulty button, or maybe circuitry beneath the buttons.
Click to expand...
Click to collapse
Thanks for the answers. Probably I should go to the SAT.

[Q] HELP! My Tab 7.7 can't boot!

Anybody knows what's wrong and how do I solve it? Here's the entire story (if it helps):
I went to Play and updated my apps. I press and held the power button and selected "restart". (I restart my device regularly) However, after shutting down, it does not boot at all and no matter how many times I press the power button it just wouldn't boot up!
I tried charging it too. Nothing happens even after plugging in.
JFSG said:
Anybody knows what's wrong and how do I solve it? Here's the entire story (if it helps):
I went to Play and updated my apps. I press and held the power button and selected "restart". (I restart my device regularly) However, after shutting down, it does not boot at all and no matter how many times I press the power button it just wouldn't boot up!
I tried charging it too. Nothing happens even after plugging in.
Click to expand...
Click to collapse
Can you get to the boot loader, if so, try to wipe data from the recovery within the boot loader.
Or else leave the battery to drain fully , this will solve your problem and the tab will boot.
This happened to me couple of weeks ago and draining the battery solved this issue.
lsherif said:
Can you get to the boot loader, if so, try to wipe data from the recovery within the boot loader.
Or else leave the battery to drain fully , this will solve your problem and the tab will boot.
This happened to me couple of weeks ago and draining the battery solved this issue.
Click to expand...
Click to collapse
May I know how do I get to the bootloader? I can't even allow the battery to drain. The problem is it is not even starting at all. I pressed the power button a million times and NOTHING happens at all, the screen didn't even turn on.
JFSG said:
May I know how do I get to the bootloader? I can't even allow the battery to drain. The problem is it is not even starting at all. I pressed the power button a million times and NOTHING happens at all, the screen didn't even turn on.
Click to expand...
Click to collapse
You can get to the boot loader by pressing power button + volume down at the same time.
try it.
lsherif said:
You can get to the boot loader by pressing power button + volume down at the same time.
try it.
Click to expand...
Click to collapse
I tried it before posting here. The screen doesn't turn on at all still...
JFSG said:
I tried it before posting here. The screen doesn't turn on at all still...
Click to expand...
Click to collapse
With a long power button press , does your tab show the galaxy tab 7.7 logo ?
lsherif said:
With a long power button press , does your tab show the galaxy tab 7.7 logo ?
Click to expand...
Click to collapse
Nope. I wish it did.
Try to hold the power button in about 4 or 5 seconds. I doubt it'll do anything. It sounds like there's a problem with power button or hardware.
I had a thrive 7 before I got my gtab 7.7 and my first one I exchanged because of a problem identical to yours. It was very sketchy to power on.
Exchange or warranty if you can unless someone else has any ideas
Sent from my DROID BIONIC using Tapatalk 2
JFSG said:
Nope. I wish it did.
Click to expand...
Click to collapse
Only alternative left to leave it till battery drains, if you can remember the battery percentage before this happens, otherwise i am out of solutions.
A service center would be an alternative choice.
nicduim said:
Try to hold the power button in about 4 or 5 seconds. I doubt it'll do anything. It sounds like there's a problem with power button or hardware.
I had a thrive 7 before I got my gtab 7.7 and my first one I exchanged because of a problem identical to yours. It was very sketchy to power on.
Exchange or warranty if you can unless someone else has any ideas
Sent from my DROID BIONIC using Tapatalk 2
Click to expand...
Click to collapse
I decided to give it another shot a minute ago and it miraculously worked! I have no idea what's wrong or what caused the positive issue but am happy that it is fine now. Thanks guys!

Strange HD2 Power Button behavior

Hi guys,
I got some really annoying problems with my HD2 and can't find a solution for it.
My power button on the HD2 isn't working as intended.
If I power off the phone, I can boot it sometimes up using the power button, sometimes it doesn't respond to pressing it at all.
If I connect the phone to the computer or notebook it instantly powers up on it's own. same goes for the charger.
The strange thing is .. if the phone starts on its own (by being connected to the charger or computer) the power button is working flawlessly afterwards. Sometimes the button is working as intended, but suddenly stops working while trying to end a call or whatever.
I've currently installed Android on it .. I don't know if it's hardware or software related .... but it really drives me up the wall.
Maybe some of you are able to help me out
Best regards
:good:
12dollar said:
Hi guys,
I got some really annoying problems with my HD2 and can't find a solution for it.
My power button on the HD2 isn't working as intended.
If I power off the phone, I can boot it sometimes up using the power button, sometimes it doesn't respond to pressing it at all.
If I connect the phone to the computer or notebook it instantly powers up on it's own. same goes for the charger.
The strange thing is .. if the phone starts on its own (by being connected to the charger or computer) the power button is working flawlessly afterwards. Sometimes the button is working as intended, but suddenly stops working while trying to end a call or whatever.
I've currently installed Android on it .. I don't know if it's hardware or software related .... but it really drives me up the wall.
Maybe some of you are able to help me out
Best regards
:good:
Click to expand...
Click to collapse
well i installed windows Phone 7.8 and installed Leo Advanced, and with him i change what buttons make to do, for example, green button i put him to power, or i can put him to camera, or search, only red button u can't change, but others u can change!
12dollar said:
Hi guys,
I got some really annoying problems with my HD2 and can't find a solution for it.
My power button on the HD2 isn't working as intended.
If I power off the phone, I can boot it sometimes up using the power button, sometimes it doesn't respond to pressing it at all.
If I connect the phone to the computer or notebook it instantly powers up on it's own. same goes for the charger.
The strange thing is .. if the phone starts on its own (by being connected to the charger or computer) the power button is working flawlessly afterwards. Sometimes the button is working as intended, but suddenly stops working while trying to end a call or whatever.
I've currently installed Android on it .. I don't know if it's hardware or software related .... but it really drives me up the wall.
Maybe some of you are able to help me out
Best regards
:good:
Click to expand...
Click to collapse
Probably your END CALL/Power button is slowly dying(metaphorically speaking).
Being on Android(probably on Magldr) it's normal for your phone to start/boot up everytime is off and you plug it in(USB or charger).
IMO you should replace your hardware buttons flex or just leave it this way and avoid to use it.
Replacing it is not an easy job, I wouldn't recommend it to DIY unles you have a relevant experience on stuff like this or a very native skilled&lucky person!
Good luck!
thanks for the response.
I can't change the hardware buttons 'coz I already replaced the display and digitizer.
If I have to open the HD2 again the digitizer will separate from the display ....
too bad seems I have to bear with it
It's still hard to believe the power button is dying 'coz after the phone is automatically turned on by being plugged to a computer or the charger the button is working flawlessly.
and there are only a few seconds between it.
seems the phone has a problem recognizing the power on command if it's turned off
12dollar said:
It's still hard to believe the power button is dying 'coz after the phone is automatically turned on by being plugged to a computer or the charger the button is working flawlessly.
and there are only a few seconds between it.
seems the phone has a problem recognizing the power on command if it's turned off
Click to expand...
Click to collapse
possible but still possible button board ...
Maybe worth trying other kernels & roms to rule out firmware issues ...
I'm trying a different battery now.
searched the internet and found someone with similar problems.
he fixed it by replacing the battery.
i'll give it a shot
edit: other battery doesn't change anything. I'll keep trying
12dollar said:
thanks for the response.
Click to expand...
Click to collapse
Pushing THANKS button would justify its existence, don't you think?
Not if you're a xda classic layout user ...
Mister B said:
Not if you're a xda classic layout user ...
Click to expand...
Click to collapse
If you're addressing to me:
as far as I know I'm not, but you could help me out by confirming/infirming this:good:
bib*oops said:
If you're addressing to me:
as far as I know I'm not, but you could help me out by confirming/infirming this:good:
Click to expand...
Click to collapse
I'm on classic layout as never took to the new layout but unfortunately old layout users do not have a thanks button.
Mister B said:
I'm on classic layout as never took to the new layout but unfortunately old layout users do not have a thanks button.
Click to expand...
Click to collapse
Oh, I see... didn't know that...

i9500 boot loop

Hello,
I had been using my i9500 for quite a while now, with no issues.
rooted, Hassan rom , Philz Kernel, worked flawlessly until yesterday.
suddenly my phone started rebooting indefinitely, not entering recovery or download modes.
I tried mashing the buttons a little, and i got to the download mode "Warning" screen (unable to go any further) without holding my power button - meaning only by holding both home and volDown keys.
anyway, this lead me to believe my power button is malfunctioning, yet i can still normally press it (Clicking as usual, as if there is no physical damage) and I did not drop or damage my phone in any way.
all of the online threads are regarding phones stuck on boot animation, yet mine is flashing the "Samsung Galaxy S4 GT-I9500" white over black screen (before the boot animation) and doesnt reach boot animation.
i want to believe my data is still reachable as i have not made any backups lately, this is why I came here.
if anyone has encountered any similar issue, please shed some light as this is the first time i had been unable to solve a "boot loop".
thanks in advance!
(ps, phone is still stuck on the loop, i let it keep doing so overnight to let the battery die, plugged it back in to no avail)
rdordo23 said:
Hello,
I had been using my i9500 for quite a while now, with no issues.
rooted, Hassan rom , Philz Kernel, worked flawlessly until yesterday.
suddenly my phone started rebooting indefinitely, not entering recovery or download modes.
I tried mashing the buttons a little, and i got to the download mode "Warning" screen (unable to go any further) without holding my power button - meaning only by holding both home and volDown keys.
anyway, this lead me to believe my power button is malfunctioning, yet i can still normally press it (Clicking as usual, as if there is no physical damage) and I did not drop or damage my phone in any way.
all of the online threads are regarding phones stuck on boot animation, yet mine is flashing the "Samsung Galaxy S4 GT-I9500" white over black screen (before the boot animation) and doesnt reach boot animation.
i want to believe my data is still reachable as i have not made any backups lately, this is why I came here.
if anyone has encountered any similar issue, please shed some light as this is the first time i had been unable to solve a "boot loop".
thanks in advance!
(ps, phone is still stuck on the loop, i let it keep doing so overnight to let the battery die, plugged it back in to no avail)
Click to expand...
Click to collapse
Hi mate
I sounds a lot like a power button problem , symptoms are similar to other cases , even if power button clicks does not mean is working .... take it to a local service center a have it replace.
Data should be fine.
MAX 404 said:
Hi mate
I sounds a lot like a power button problem , symptoms are similar to other cases , even if power button clicks does not mean is working .... take it to a local service center a have it replace.
Data should be fine.
Click to expand...
Click to collapse
will do. ill update as soon as they return my phone
rdordo23 said:
will do. ill update as soon as they return my phone
Click to expand...
Click to collapse
Great mate.
Good luck
My GT-i9500 just started this same issue less than an hour ago.
I have taken the battery out and I am hoping this will help. Since I never turn the phone off the power button doesn't get used that much. At the most it might get used once a month.
Well I am not sure if this was the reason for it working but I put the battery back in and rocked the power button back and forth. Now its booted properly. Will keep and eye on it, just a pity it would give issues a few days before Christmas. Repair centers won't be open until early Jan.
killerbyte said:
My GT-i9500 just started this same issue less than an hour ago.
I have taken the battery out and I am hoping this will help. Since I never turn the phone off the power button doesn't get used that much. At the most it might get used once a month.
Well I am not sure if this was the reason for it working but I put the battery back in and rocked the power button back and forth. Now its booted properly. Will keep and eye on it, just a pity it would give issues a few days before Christmas. Repair centers won't be open until early Jan.
Click to expand...
Click to collapse
While waiting for the lab to open (sunday) i started flicking my phone a little more violently (upon the acceptable amount of strength), and now i made it boot (!!!).
the current status is the power button is not working, i am carefully navigating to titanium backup... hope i can get a Nand backup aswell, but that's just being greedy. thank god for Philz touch recovery (no power no love on recovery)
Hello mate...
I am using same I9500...i faced same problem wayback in august...phone ws starting indefinitely without even pressing power button. ..so i searched net..
No recovery mode ws accessible to me...couldn't flash....
So i went to Samsung care..
They told i will have to change my PBA meaning passive board assembly. .
Had no other options. .
Spent 9600 on my i9500.
... :/
Sent from my GT-I9500 using XDA Free mobile app

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