[Q] GT-I9505 suddenly turning off - Galaxy S 4 Q&A, Help & Troubleshooting

Hi, I'm kind of desperate here and hope you guys can help me: since about 2 weeks my phone is ramdomly turning off and then it just doesn't want to turn on, does it when it wants or shows the initial Samsung Galaxy S4 logo and turns off again, I mean it just goes dark suddenly, not showing the Samsung boot animation nor anything, it just goes black. Initially it was only when I turned on the mobile data so I flashed another modem but now it is at any moment, Wi-Fi, mobile data... Even in safe mode. At first I thought it was the ROM beacuse I was in Lollipop BTU but I've changed it about a million times with full wipes/factory resets each time and the problem stays. I'm starting to think it's a hardware problem but I can't tell and I have no clue. Thank you for your help guys. I'm currently on Lollipop stock 5.0.1 I9505XXUHOE1-I9505OXXHOD2. I've cleaned cache, dalvik cache, done wipe/factory reset and nothing. Thank you guys, I'm lost here. Sometimes it just doesn't happen and it stays working fine but somtimes it doesn't. It is not related with any app that I've noticed.
If someone with more experience can help be I would deeply appreciate it, really, thanks in advance, I'm kind of about to throw it against the wall, thanks a million.

Did you try another battery? That would be my first guess.

Lennyz1988 said:
Did you try another battery? That would be my first guess.
Click to expand...
Click to collapse
I did and didn't work. I searched in the troubleshooting forum and didn't find any similar, that's why I started this thread

Lennyz1988 said:
Did you try another battery? That would be my first guess.
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Click to collapse
Apparently it was a software issue, I just flashed another ROM after wipe/factory reset and it hasn't turned off, right now it's restoring from titanium. The last time it started turning off after a few days tho...

droidcol said:
Apparently it was a software issue, I just flashed another ROM after wipe/factory reset and it hasn't turned off, right now it's restoring from titanium. The last time it started turning off after a few days tho...
Click to expand...
Click to collapse
It could be caused by Knox. If you root make sure to delete Knox.

Lennyz1988 said:
It could be caused by Knox. If you root make sure to delete Knox.
Click to expand...
Click to collapse
Today it's happened twice . Just did, thanks!
Sent from my GT-I9505 using XDA Free mobile app

Lennyz1988 said:
It could be caused by Knox. If you root make sure to delete Knox.
Click to expand...
Click to collapse
It has happened again twice since I deleted Knox thanks anyway.

Related

[Q] i9505 reboots during boot or 10 sec after startup.

Dear XDA,
My phone has this weird problem since Foxhound v1.7 and i cannot figure out what the problem is.
When my phone starts up, after a few seconds the s4 looses modem connection (cannot call/sms). In result, the phone just shuts off.
I cannot do anything with my phone since it just desides to shut off.
I've installed stock firmware from Djembeys thread, but it would not fix my problem. I've did a data/cache factory reset but the problem stays.
Also when i flash other ROMS the problem stays. the phone just shuts off after booting up.
Is there anything else i can try to solve this weird problem? i'd post it in the Foxhound thread but it gets loaded with other questions after which no one sees mine.
Thanks allot in advance
J-r0en said:
Dear XDA,
My phone has this weird problem since Foxhound v1.7 and i cannot figure out what the problem is.
When my phone starts up, after a few seconds the s4 looses modem connection (cannot call/sms). In result, the phone just shuts off.
I cannot do anything with my phone since it just desides to shut off.
I've installed stock firmware from Djembeys thread, but it would not fix my problem. I've did a data/cache factory reset but the problem stays.
Also when i flash other ROMS the problem stays. the phone just shuts off after booting up.
Is there anything else i can try to solve this weird problem? i'd post it in the Foxhound thread but it gets loaded with other questions after which no one sees mine.
Thanks allot in advance
Click to expand...
Click to collapse
Hi,
Try HERE
Basically, get completely back to stock.
If the problem persists,you may have hardware failure.
malybru said:
Hi,
Try HERE
Basically, get completely back to stock.
If the problem persists,you may have hardware failure.
Click to expand...
Click to collapse
Well i tried that today and it worked, i thought. after 1 hour it just went back to 'abnormal' and shut off the phone. And when restarted, shut down again after few seconds xD
Guess i have to reset the flash counter and go back to the shop?
Or is there something else i can try to do.
J-r0en said:
Well i tried that today and it worked, i thought. after 1 hour it just went back to 'abnormal' and shut off the phone. And when restarted, shut down again after few seconds xD
Guess i have to reset the flash counter and go back to the shop?
Or is there something else i can try to do.
Click to expand...
Click to collapse
Hi,
Yes, sorry to say, but it looks like a hardware problem.
Sent telepathically from my S4

No reason bootloop

Hey guys, let me start off by telling you I was running stock 12b rooted with the 1.5 Furnace kernel. Been running that for 2 weeks solid, no problems. I added 2 Xposed modules last night, swiftkey something and the one to remove the "full battery notification". I rebooted last after enabling them and the phone was fine. Charged phone last night, took it off charger (working fine) and decided to reboot it. Big mistake! It just bootlooped. It would start for 10 seconds, no wifi no data and then restart. I honestly did nothing......
I got into recovery and tried to restore my nandroid backup but same issue. Right now I am flashing 12b from the LG Flash Tool. Will that fix it? Is there another way?
Thanks for all your expertise
Tried to use the LG Flash Tool and it didn't work. Anyone got any ideas how to get my phone to stay working? It boots, for 10 seconds then reboots
If you think it's something to do with xposed why not flash the xposed disabler zip in recovery? Also have you tried a simple wipe of cache and dalvik?
Sent from my LG-D802 using Tapatalk
I finally got the Flash tool to work and got 11a loaded on. So now I am fully stock and unrooted. But, the phone keeps rebooting. Doesn't make any sense. Anyone have any ideas?
tattooz305 said:
I finally got the Flash tool to work and got 11a loaded on. So now I am fully stock and unrooted. But, the phone keeps rebooting. Doesn't make any sense.
you ned to clear cash on stock you can only do that by do a factory hard reset.
https://www.youtube.com/watch?v=3ogBvzbPikc&feature=youtube_gdata_player
Click to expand...
Click to collapse
tumebone said:
tattooz305 said:
I finally got the Flash tool to work and got 11a loaded on. So now I am fully stock and unrooted. But, the phone keeps rebooting. Doesn't make any sense.
you ned to clear cash on stock you can only do that by do a factory hard reset.
https://www.youtube.com/watch?v=3ogBvzbPikc&feature=youtube_gdata_player
Click to expand...
Click to collapse
Thanks for replying. I did a factory reset. Phone boots and hangs on activation for a couple seconds then reboots. Any other ideas?
Click to expand...
Click to collapse
I have a similar problem when restart the phone gets in bootloop. when the phone is operating normally burst without rebooting or any other problems. I'm all factory on it's still 802 10b and does not offer me the option to update the phone. I think it's a software error I have a warranty but I can not wait 30 days to fix my phone
I hope you understand this is a google translate
Sent from my Nexus 7 using Tapatalk
tattooz305 said:
tumebone said:
Thanks for replying. I did a factory reset. Phone boots and hangs on activation for a couple seconds then reboots. Any other ideas?
Click to expand...
Click to collapse
Any luck fixing this? I Have the exact same issue with my ls980(Sprint Variant). I've flashed multiple roms, kernels, and radios with no luck. Used LG Flash tool and it always fails at 94%( when it reboots the phone). However, my phone does say unrooted afterwards. I've also tried wiping all data/ factory reset. No luck.... The phone comes on and doesn't recognize any touch for a long time. Finally, it unlocks, and reboots minutes later. No apps or widgets work. The phone only stays on for so long because I turned on the stay always awake option in developer options. Any help would be greatly appreciated!
Click to expand...
Click to collapse
Unfortunately, I did not find a solution. Amazingly, the only rom that would load was Madallus so that is what I am running. You could try that and see if it will load.

[Q] HELP! Reboot loop fix.

Hi, im just new to this forum, and my english is pretty bad so i hope you all will understand.
So, i have a rooted gt-i9500 running kitkat 4.4.2.
I havent done anything exepct sync my s planner with my facebook account. After a minute, my phone restarting, and keep restarting until now.
Im trying to restore stock rom, but after a second i get into the download mode, my phone suddenly restarting.
So, right now i dont know what to do
I have tried to searching for a solution for a day, but none of them fix my problem.
I hope you can help me to find out the solution gaes. So confused. My galaxy s4 is my life heeeeelpppppp
Or you have a faulty battery or your have some other hardware failure. What you should do is change the battery and see if that helps.
xrzlx said:
Hi, im just new to this forum, and my english is pretty bad so i hope you all will understand.
So, i have a rooted gt-i9500 running kitkat 4.4.2.
I havent done anything exepct sync my s planner with my facebook account. After a minute, my phone restarting, and keep restarting until now.
Im trying to restore stock rom, but after a second i get into the download mode, my phone suddenly restarting.
So, right now i dont know what to do
I have tried to searching for a solution for a day, but none of them fix my problem.
I hope you can help me to find out the solution gaes. So confused. My galaxy s4 is my life heeeeelpppppp
Click to expand...
Click to collapse
How about removing the battery for a couple of hours, then reinsert and charge it. Try entering download mode again to see if you can get into it. Or try entering recovery, you're still stock recovery? You can try wiping cache and rebooting.
Sent from my Nexus 7 using Tapatalk
Lennyz1988 said:
Or you have a faulty battery or your have some other hardware failure. What you should do is change the battery and see if that helps.
Click to expand...
Click to collapse
should i bring it to the samsung service center?
gsmyth said:
How about removing the battery for a couple of hours, then reinsert and charge it. Try entering download mode again to see if you can get into it. Or try entering recovery, you're still stock recovery? You can try wiping cache and rebooting.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
Yes but it didnt work. I cant get into recovery mode, my device keep restarting even i hold the vol up + home

[Q] T-MOBILE Note 3 keyboard lags/freezes phone after 4.4.2 update

Please be kind! My first time posting here, i searched and found nothing.
I updated my unrooted tmobile Note 3 yesterday. Now whenever i press the back button after trying to type something (keyboard is visable, i change my mind and back out of it), the keyboard freezes and often the whole phone. Sometimes as little as 30 seconds sometimes well over a minute and must be rebooted. Can not force close program i am using until phone stops lagging. Pressing back button again causes longer freezing. My phone is useless.
Any suggestions?Thanks ahead of time, and happy Thanksgiving!
Welcome to XDA
The general first step is that if you experience problems after an update, do a factory reset.
ShadowLea said:
General rule: If you experience problems after an update, do a factory reset.
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Click to collapse
Yes should have mentioned I've reset phone and factory reset as well. For now I've downloaded an alternate keyboard that is working. Think that is my only option for now. Thanks, though!
MelanieA said:
Yes should have mentioned I've reset phone and factory reset as well. For now I've downloaded an alternate keyboard that is working. Think that is my only option for now. Thanks, though!
Click to expand...
Click to collapse
Have you tried clearing the cache and data on the stock keyboard?
​
ShadowLea said:
Have you tried clearing the cache and data on the stock keyboard?
Click to expand...
Click to collapse
Hm no ill try that. I assumed it would have when I reset to default factory
MelanieA said:
​
Hm no ill try that. I assumed it would have when I reset to default factory
Click to expand...
Click to collapse
Depends, there are several methods of resetting. Caches have a tendency to stick around if you factory reset through the regular menu, for instance.
Another option would be to reflash the firmware.
MelanieA said:
Please be kind! My first time posting here, i searched and found nothing.
I updated my unrooted tmobile Note 3 yesterday to 4.4.4. Now whenever i press the back button after trying to type something (keyboard is visable, i change my mind and back out of it), the keyboard freezes and often the whole phone. Sometimes as little as 30 seconds sometimes well over a minute and must be rebooted. Can not force close program i am using until phone stops lagging. Pressing back button again causes longer freezing. My phone is useless.
Any suggestions?Thanks ahead of time, and happy Thanksgiving!
Click to expand...
Click to collapse
Where did you find this update, and is it official? The newest firmware that Sammobile shows for T-Mobile is 4.4.2 NF9.
JimSmith94 said:
Where did you find this update, and is it official? The newest firmware that Sammobile shows for T-Mobile is 4.4.2 NF9.
Click to expand...
Click to collapse
Yes it's an official download. 4.4.4 was supposedly released on the 20th. I just used the "check for updates" on my phone(sorry husband is the phone guru with all his obsession of phone mods) I'm trying to find how to clear the cache on my keyboard tho
Ok I guess I'm wrong. It's not a. 4.4.4, update it's just an update in general. I will edit title

problem i my GT-I9505

Hello guys um haing a problem in my device,after i nstalled lolipop from kies then my device keep restarting :'( it randomly restart
and its taking alot of time to restart :'(
if anyone can solve this problem ??
um new for this device
Is it that the S4 is constantly restarting after getting to your home screen, or is it that it's taking a long time to start? Keep in mind, if you upgraded to Android 5.x, the first boot after an install or a cache wipe will be much longer than normal. This is because of the ART compiler. The device will appear to hang, but it will then go into an optimization phase, where ART pre-compiles every app on the device. Thus, if it's taking a long time to start, the solution is to be patient, as you could be waiting ten minutes or more.
Strephon Alkhalikoi said:
Is it that the S4 is constantly restarting after getting to your home screen, or is it that it's taking a long time to start? Keep in mind, if you upgraded to Android 5.x, the first boot after an install or a cache wipe will be much longer than normal. This is because of the ART compiler. The device will appear to hang, but it will then go into an optimization phase, where ART pre-compiles every app on the device. Thus, if it's taking a long time to start, the solution is to be patient, as you could be waiting ten minutes or more.
Click to expand...
Click to collapse
Nah bro,it randomly restart but if i switch to kitkat that problem is not occurring
the other thing is sometimes my front speaker stops working,i cant listen to music,cant answer a call,nothing hear its soo weird
if i reboot the problem will solve but for only about 30min :'(
i do a factory reset nothing solve this problem
it's too annoying
i cant contentiously restart my device for gain sounds plzzzzz help me sir
vinura kithmal said:
Nah bro,it randomly restart but if i switch to kitkat that problem is not occurring
the other thing is sometimes my front speaker stops working,i cant listen to music,cant answer a call,nothing hear its soo weird
if i reboot the problem will solve but for only about 30min :'(
i do a factory reset nothing solve this problem
it's too annoying
i cant contentiously restart my device for gain sounds plzzzzz help me sir
Click to expand...
Click to collapse
Try flashing official firmware via Odin. Give a factory data reset before and after flashing the firmware. All the best.
Sent from my GT-I9500 using XDA Free mobile app
Mandark52 said:
Try flashing official firmware via Odin. Give a factory data reset before and after flashing the firmware. All the best.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
I did that about 4 times
still the sameproblem :'(
is it a big issue on hardware ?
even i installed omega custom rom
still the prolem occurs :'(

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