Database Users

[Q] Strange N9005 problem

Dear all,
I had a note 3 n9005 white which worked fine in the first 5 days. After that, it starting shutting down randomly. The next day, when i start the phone, the screen freezes after 2-3 touches and it shuts down after 5 secs. If you plug the charger, it keep rebooting but does not work past few touches. If I boot the phone in download mode or recovery, it work flawlessly for as much time as you want. Sometimes you cannot start the phone without removing and reinserting the battery. I tried safe mode, hard reset, cache clears etc etc but no avail
I even flashed leaked polish kitkat rom just to see what happens but the issue is the same. Is it a hardware issue or a software/kernel issue ? Please HELP

If it's doing it after a clean flash of new firmware then I'd say it is a hardware issue and you may want to return it and/or get it replaced.

manee said:
Dear all,
I had a note 3 n9005 white which worked fine in the first 5 days. After that, it starting shutting down randomly. The next day, when i start the phone, the screen freezes after 2-3 touches and it shuts down after 5 secs. If you plug the charger, it keep rebooting but does not work past few touches. If I boot the phone in download mode or recovery, it work flawlessly for as much time as you want. Sometimes you cannot start the phone without removing and reinserting the battery. I tried safe mode, hard reset, cache clears etc etc but no avail
I even flashed leaked polish kitkat rom just to see what happens but the issue is the same. Is it a hardware issue or a software/kernel issue ? Please HELP
Click to expand...
Click to collapse
Can you use this app Phone INFO to check for the validity?

manee said:
Dear all,
I had a note 3 n9005 white which worked fine in the first 5 days. After that, it starting shutting down randomly. The next day, when i start the phone, the screen freezes after 2-3 touches and it shuts down after 5 secs. If you plug the charger, it keep rebooting but does not work past few touches. If I boot the phone in download mode or recovery, it work flawlessly for as much time as you want. Sometimes you cannot start the phone without removing and reinserting the battery. I tried safe mode, hard reset, cache clears etc etc but no avail
I even flashed leaked polish kitkat rom just to see what happens but the issue is the same. Is it a hardware issue or a software/kernel issue ? Please HELP
Click to expand...
Click to collapse
try to flash compatible firmware of ur phone
download it from sammobile.com/firmwares.
flashing leak firmwares are not helping cause they seems to be beta and have lots of bug.
anyway there s some threads about random restarting note3 but ur situations is worse.
almost of them as i know take their phone for replacement and if u can do it as well.
if not, search for more stable firmware of course JB 4.3
:good:

If this is true:
"boot the phone in download mode or recovery, it work flawlessly for as much time as you want"
maybe I would lean towards software, but since you loaded leaked KK, you can't go back to factory and probably tripped Knox?, you don't have many options left, especially that you tried just about everything.
IMO loading leaked software on a broken phone was not a good idea, in your case I would try to go stock as much as possible, instead.

Me too, i had this problem several times with 4.3 and after wiping my telephone to install the new kit kat 4.4.2 (polish), i Also had freeze,black screen and non responding screen forcing me to reboot my phone.
I also have lines sometimes when i use my camera!

meanwhile, i have again flashed complete polish 4.4.2 with BL , AP, CSC , Modem and PIT File . IT flashed successfully but the problem still persists. No use . any more suggestion. I think now i cannot downgrade and should i try custom recovery with custom firmwares.
I case of hardware issue, i have no choice as N9005 is not officially launched in Pakistan.So no choice .
@joexda75, my screen also dithers and shows different colors some times on portions and some times it is flawless. So you and i have the same problem but my phone is not powering up and freezing after not more than 6 sec. Recovery and download mode works perfectly as i flashed the Polish ROM again via download mode and it worked flawlessly

Did you make an complete wipe of your Phone? Otherwise you have to contact Samsung.
Gesendet von meinem SM-N9005 mit Tapatalk 2

It sounds like your phone is what we call boot looping mine showed the same symptoms as yours at the beginning and it would also come up with a messege saying that some process had unfortunately stopped working lol
Sent from my SM-N9005 using xda app-developers app

it can be fixed using Mirek190's method just check your IMEI CERTI says pass when you type *#0011# into the keypad if it comes up with PASS then follow mirek190's method without flashing block 12 or block 13 here at http://forum.xda-developers.com/showthread.php?t=2567133

Careful using mireks method. It bricked berrgs note which is currently not working.
Sent from my SM-N9005 using XDA Premium 4 mobile app

[Q] Please help - S4 Keeps Rebooting - VIDEO

Hello All
My Samsung Galaxy S4 (GT-I9505) keeps on freezing then rebooting in an unusual way.
The problem is intermittent, it would constantly happen in certain periods and happen less frequently in other periods. At the moment, i can beerly use my phone for 1 minute before it does it again and again. And in this minute apps are just crashing. I get the pop-up messages of applications crashing. I tap ok only for the same message to instantly reappear.
Unfortunately, the process com.android.systemui has stopped
Unfortunately the process com.google.process.gapps has stopped
The issue would happen when the phone is in sleep mode (screen turned off), while im using it, in safe mode or even when its rebooting or on the splash screen.
I am using the original battery and charger that came with the phone and never flashed or rooted my phone. I have however had to flash it couple of months ago after it bricked all by itself. I used one of the firmwares from www.samsung-updates.com
See this video to understand exactly what is happening
https://drive.google.com/file/d/0B4l5hw87RbUXeUMzUkp5ZFZVMHM/view?usp=sharing
Please give me ideas/suggestions of what to do

omaral92 said:
Hello All
My Samsung Galaxy S4 (GT-I9505) keeps on freezing then rebooting in an unusual way.
The problem is intermittent, it would constantly happen in certain periods and happen less frequently in other periods. At the moment, i can beerly use my phone for 1 minute before it does it again and again. And in this minute apps are just crashing. I get the pop-up messages of applications crashing. I tap ok only for the same message to instantly reappear.
Unfortunately, the process com.android.systemui has stopped
Unfortunately the process com.google.process.gapps has stopped
The issue would happen when the phone is in sleep mode (screen turned off), while im using it, in safe mode or even when its rebooting or on the splash screen.
I am using the original battery and charger that came with the phone and never flashed or rooted my phone. I have however had to flash it couple of months ago after it bricked all by itself. I used one of the firmwares from www.samsung-updates.com
See this video to understand exactly what is happening
https://drive.google.com/file/d/0B4l5hw87RbUXeUMzUkp5ZFZVMHM/view?usp=sharing
Please give me ideas/suggestions of what to do
Click to expand...
Click to collapse
Have you tried to do a factory reset?

iJo09 said:
Have you tried to do a factory reset?
Click to expand...
Click to collapse
Yes I did a factory reset and wiped the cache

omaral92 said:
Hello All
My Samsung Galaxy S4 (GT-I9505) keeps on freezing then rebooting in an unusual way.
The problem is intermittent, it would constantly happen in certain periods and happen less frequently in other periods. At the moment, i can beerly use my phone for 1 minute before it does it again and again. And in this minute apps are just crashing. I get the pop-up messages of applications crashing. I tap ok only for the same message to instantly reappear.
Unfortunately, the process com.android.systemui has stopped
Unfortunately the process com.google.process.gapps has stopped
The issue would happen when the phone is in sleep mode (screen turned off), while im using it, in safe mode or even when its rebooting or on the splash screen.
I am using the original battery and charger that came with the phone and never flashed or rooted my phone. I have however had to flash it couple of months ago after it bricked all by itself. I used one of the firmwares from www.samsung-updates.com
See this video to understand exactly what is happening
https://drive.google.com/file/d/0B4l5hw87RbUXeUMzUkp5ZFZVMHM/view?usp=sharing
Please give me ideas/suggestions of what to do
Click to expand...
Click to collapse
1. It seems you recovered one image of one backup with the recovery.
2. SOLUTION: Reflash the firmware through ODIN. The latest for your phone is this one: HERE.

omaral92 said:
Yes I did a factory reset and wiped the cache
Click to expand...
Click to collapse
Try to flash firmware package with the latest version of ODIN and Sammy drivers, also use the original cable that came with the phone. Often, cables that aren't Samsung genuine fail to flash firmware.
If this doesn't solve your problem, then you might try a firmware reflash with PIT file. If nothing works, your processor (or motherboard) it's likely fried. Take it to a service centre

Joku1981 said:
1. It seems you recovered one image of one backup with the recovery.
2. SOLUTION: Reflash the firmware through ODIN. The latest for your phone is this one: HERE.
Click to expand...
Click to collapse
I have reflashed it using the firmware provided in the link but it is still playing up. any other suggestions?

[Q] GT-I9505 suddenly turning off

Hi, I'm kind of desperate here and hope you guys can help me: since about 2 weeks my phone is ramdomly turning off and then it just doesn't want to turn on, does it when it wants or shows the initial Samsung Galaxy S4 logo and turns off again, I mean it just goes dark suddenly, not showing the Samsung boot animation nor anything, it just goes black. Initially it was only when I turned on the mobile data so I flashed another modem but now it is at any moment, Wi-Fi, mobile data... Even in safe mode. At first I thought it was the ROM beacuse I was in Lollipop BTU but I've changed it about a million times with full wipes/factory resets each time and the problem stays. I'm starting to think it's a hardware problem but I can't tell and I have no clue. Thank you for your help guys. I'm currently on Lollipop stock 5.0.1 I9505XXUHOE1-I9505OXXHOD2. I've cleaned cache, dalvik cache, done wipe/factory reset and nothing. Thank you guys, I'm lost here. Sometimes it just doesn't happen and it stays working fine but somtimes it doesn't. It is not related with any app that I've noticed.
If someone with more experience can help be I would deeply appreciate it, really, thanks in advance, I'm kind of about to throw it against the wall, thanks a million.

Did you try another battery? That would be my first guess.

Lennyz1988 said:
Did you try another battery? That would be my first guess.
Click to expand...
Click to collapse
I did and didn't work. I searched in the troubleshooting forum and didn't find any similar, that's why I started this thread

Lennyz1988 said:
Did you try another battery? That would be my first guess.
Click to expand...
Click to collapse
Apparently it was a software issue, I just flashed another ROM after wipe/factory reset and it hasn't turned off, right now it's restoring from titanium. The last time it started turning off after a few days tho...

droidcol said:
Apparently it was a software issue, I just flashed another ROM after wipe/factory reset and it hasn't turned off, right now it's restoring from titanium. The last time it started turning off after a few days tho...
Click to expand...
Click to collapse
It could be caused by Knox. If you root make sure to delete Knox.

Lennyz1988 said:
It could be caused by Knox. If you root make sure to delete Knox.
Click to expand...
Click to collapse
Today it's happened twice . Just did, thanks!
Sent from my GT-I9505 using XDA Free mobile app

Lennyz1988 said:
It could be caused by Knox. If you root make sure to delete Knox.
Click to expand...
Click to collapse
It has happened again twice since I deleted Knox thanks anyway.

Galaxy a5 a500h very slow to boot up

Please i need urgent help. Water spilled on My Galaxy A5 A500H, i immediately turn it off and kept it in a warm place to dry. Now whenever i put on the phone it takes about 30 minutes to boot up and is very slow and laggy during use. I've flashed lollipop again with odin but the problem persist. I even wiped cache and did factory reset to no avail. please I'd there any other thing i can do?
Thanks y'all

Dude I don't know if that will help but I suggest you throw your phone in a bowl with rice so that , the remaining water gets absorbed by the rice... this may help.

Thanks dude. i later flashed a 4.4.4 rom on the phone. now it boots normally and don't lag only problem is it reboots itself soon after starting and keeps doing that till the battery runs down. Please any suggestions?

tanimu said:
Thanks dude. i later flashed a 4.4.4 rom on the phone. now it boots normally and don't lag only problem is it reboots itself soon after starting and keeps doing that till the battery runs down. Please any suggestions?
Click to expand...
Click to collapse
Does it boot normaly? Like you go to the menu? And when exactly does it reboot? Do you do anything in particular and causes the phone to restart?

Yes, it boots normally and fast too. But during the initial phone setup (selecting language, setting up wifi, accepting Google terms etc), the phone will reboot. and when it starts again and i attempt setting it up it ew pious againg. I even try not touching it to see if it will remain on, but it still reboots.
I don't know if i download a different 4.4.4 stock rom ( I'm currently using Uzbekistan release 4.4.4 rom) and flash it, maybe it will resolve the issue?

tanimu said:
Yes, it boots normally and fast too. But during the initial phone setup (selecting language, setting up wifi, accepting Google terms etc), the phone will reboot. and when it starts again and i attempt setting it up it ew pious againg. I even try not touching it to see if it will remain on, but it still reboots.
I don't know if i download a different 4.4.4 stock rom ( I'm currently using Uzbekistan release 4.4.4 rom) and flash it, maybe it will resolve the issue?
Click to expand...
Click to collapse
Υes try that but wipe data/cache

tanimu said:
Yes, it boots normally and fast too. But during the initial phone setup (selecting language, setting up wifi, accepting Google terms etc), the phone will reboot. and when it starts again and i attempt setting it up it ew pious againg. I even try not touching it to see if it will remain on, but it still reboots.
I don't know if i download a different 4.4.4 stock rom ( I'm currently using Uzbekistan release 4.4.4 rom) and flash it, maybe it will resolve the issue?
Click to expand...
Click to collapse
Have you been able to resolve your Problem??

Constant Rebooting

Hi all,
My wife's S7 Edge (SM-G935F) was updated a couple of days ago, and now the phone constantly reboots (not sure if related).
I have tried factory resetting, wiping cache in recovery, and still the same thing. I have managed to get it to turn on, but it still reboots shortly after. Mostly it doesn't even start, just goes into boot-loop
Not rooted, and in great condition.
Any ideas what to try?
Thanks

Tripledrop said:
Hi all,
My wife's S7 Edge (SM-G935F) was updated a couple of days ago, and now the phone constantly reboots (not sure if related).
I have tried factory resetting, wiping cache in recovery, and still the same thing. I have managed to get it to turn on, but it still reboots shortly after. Mostly it doesn't even start, just goes into boot-loop
Not rooted, and in great condition.
Any ideas what to try?
Thanks
Click to expand...
Click to collapse
Have you tried booting into safe mode?
It's strange that an update would cause this however you could try flashing the update manually again or downgrading to what it had before using Odin
https://www.sammobile.com/firmwares/galaxy-s7-edge/SM-G935F/

Thanks, yes tried safe mode, still the reboots... Ill maybe try flashing like you suggest

Flashed the latest firmware from SamMobile, and unfortunately it's still rebooting

Tripledrop said:
Flashed the latest firmware from SamMobile, and unfortunately it's still rebooting
Click to expand...
Click to collapse
Install Smart Switch on PC.
Connect to PC and perform recovery install.
Still no luck , return your phone to Samsung service center for repair under warranty.
Sent from my SM-G935F using XDA-Developers Legacy app

brouwerchris said:
Install Smart Switch on PC.
Connect to PC and perform recovery install.
Still no luck , return your phone to Samsung service center for repair under warranty.
Sent from my SM-G935F using XDA-Developers Legacy app
Click to expand...
Click to collapse
Good shout, thanks

Unfortunately Smart Switch said unable to do on my phone
I do have insurance, but it's the last time I can claim for a year, and it costs the excess, or I have to wait several weeks if I send to Samsung
Any other ideas?

Tripledrop said:
Unfortunately Smart Switch said unable to do on my phone
I do have insurance, but it's the last time I can claim for a year, and it costs the excess, or I have to wait several weeks if I send to Samsung
Any other ideas?
Click to expand...
Click to collapse
Even on emergency recovery mode?
If not, I would call Samsung and/or you carrier tech support and see if they have any suggestions.

gaww said:
Even on emergency recovery mode?
If not, I would call Samsung and/or you carrier tech support and see if they have any suggestions.
Click to expand...
Click to collapse
Yeah even on emergency recovery.. Looks like I'll have to claim on insurance

Same issue right here, i tried almost everything... Flashed the new BRO firmware, and i still getting random resets.
i can't even get pass the first Google config in safe mode.

Same problem. Constant re-booting. Impossible to unlock, as no keyboard appears with the unlock screen. Impossible to turn off.

Try to downgrade firmware using odin to stock marshmallow , but first remember to have usb debugging checked in developer options , if they can't be accessed, the only option remains is smart switch , if that too couldn't help , then send it back for repairs.

have also got the same problem since the last OTA update from Samsung. My current version is G935FXXU1DQD7. I'm just downloading the later version DQHF to see if that resolves the issue.
A short term fix is to delete the cache from the system menu (when powering on with power button, home button and volume up button). It sometimes takes me 3 attempts to get into this menu to do the cache delete. After I have deleted the cache I can use the phone again, but it sometimes crashes and starts the boot loop when using certain apps.

I had this once even after fresh flash.
I deleted the cache when booting up.
Then factory reset when booting up..
Then when done i could flash it and solved it for me.