Database Users

[Q] Phone restarting and can't connect

HELP! I've been using my LG G2 for around 3 months with mo problems at all. I'm rooted with Janjan's custom rom. This morning my phone froze, so i rebooted it. From then on i could not connect to my mobile network as well as Wifi networks. I can see the phone is also scanning the media files, and i cannot open any programs. The phone then restarts itself after about 20 seconds. If i turn the screen off, i cannot turn it back on.
I have already tried restoring to a backup i had on CWM, but the same thing happens.
Has anybody experienced this before? Any suggestions on what to do????
Thanks!
**Edit.
Was able to snap this pic before it rebooted on me again. The "Error" message, stays on even if i exit Settings.

Flash back to stock using this method http://forum.xda-developers.com/showthread.php?t=2432476
But before you try to return to stock, make sure you completely wipe the device in CWM.

MalignantQuechnitlan said:
Flash back to stock using this method http://forum.xda-developers.com/showthread.php?t=2432476
But before you try to return to stock, make sure you completely wipe the device in CWM.
Click to expand...
Click to collapse
hey thanks for the reply. I've tried returning it to stock. Wiped cache and factory reset in CWM, and followed the tutorial to return to stock.
After the phone restarted, it showed stock boot animation and is totally stock now.
BUT the problem is still there. My phone continues to reset itself every 10-20 seconds, and still cannot connect to any networks.

djlpio said:
hey thanks for the reply. I've tried returning it to stock. Wiped cache and factory reset in CWM, and followed the tutorial to return to stock.
After the phone restarted, it showed stock boot animation and is totally stock now.
BUT the problem is still there. My phone continues to reset itself every 10-20 seconds, and still cannot connect to any networks.
Click to expand...
Click to collapse
Hmm, that is odd. Do you have a back up of the phone before you changed anything? i.e. a stock backup?
because it seem you may have wiped your EFS partition by accident.

No i don't have any backups, The only back up i had was a stable version of the ROM i was using. And it seems like when i reverted back to stock, all the files in the internal memory is erased as well.

[Q] D803 Phone freezes then reboots every few minutes

What's currently happening is my phone will boot and work normally except it appears the radio is not working then after 60-120 seconds freeze for a second then reboot. Wifi does work but I just see an x for the cell network signal and if I take out the SIM I get no notification. Curiously if I'm using the camera it seems to delay the rebooting by a few minutes.
I've tried http://forum.xda-developers.com/showthread.php?t=2432476 LG G2 Stock Firmware (Go Back to Stock) to no success, I was able to flash, it removed TWRP but I get the same symptoms anyway.
I've tried flashing the Rogers modem and this did not make a difference.
When I noticed this problem was when I was installing/testing some xposed modules, although it seems strange that they could break the phone in this way.
I've run out of ideas and although my phone isn't bricked per say it's near useless if it's going to reboot every minute or two. The phone doesn't reboot if I leave it in download mode or TWRP so this makes me think there's some hope.
Assuming it's not against the rules I'll PayPal anyone who comes up with the fix $50 CAD because right now I'm hooped.

Did you download and try flashing the exposed disabler zip file?
Sent from my LG-D803 using XDA Premium 4 mobile app

Of course there is hope!
All you gotta do is just download this ROM...
http://forum.xda-developers.com/showthread.php?t=2451592
Download it with your PC, then connect your phone to the PC to transfer the file.
The TWRP and flash it and that should fix it all.
Good luck

Do you have a gmail widget on your lockscreen? (Was worth a shot since others have reported varying issues with gmail widgets on the lockscreen).

I lost my recovery when I tried to go back to stock, and I can't seem to install any apps. I'm trying "upgrade recovery" from the LG Mobile Support Tool to see if that works. Otherwise I guess I have to find out how to root and flash a recovery entirely over ADB

I was able to restore the stock recovery and factory reset but that still didn't resolve the issue. Can someone provide a /system/ partition dump of a d803? I'm assuming there's something broken in there but I don't think flashing a ROM will solve that since flashing stock didn't seem to.

mrsocksfox said:
I was able to restore the stock recovery and factory reset but that still didn't resolve the issue. Can someone provide a /system/ partition dump of a d803? I'm assuming there's something broken in there but I don't think flashing a ROM will solve that since flashing stock didn't seem to.
Click to expand...
Click to collapse
If flashing to stock didn't work then your phone may as well be defective...

crzykiller said:
If flashing to stock didn't work then your phone may as well be defective...
Click to expand...
Click to collapse
It's not a paperweight yet, I can adb. I rooted it through adb I'm just not sure what the xposed module broke. It has to be something that persists across flashing stock but I don't have anything to compare against.

EFS. Flash or push your backed up EFS.

Steamer86 said:
EFS. Flash or push your backed up EFS.
Click to expand...
Click to collapse
I don't have one. I made a backup in TWRP but ended up losing it when trying to fix things :silly:. I believe I can still see my IMEI if that's any sign of things not being completely ****ed.

Hi I have LG G2 D802 . My problem is that my phone hangs a lot . I did hard reset but problem didnt go. After hard reset i tried to install custom built rom but still same problem. Then I re installed lolipop 5.0.2 still the same problem .. now
i have downgraded to kitkat and again same problem .. Even now when it hangs It turn off completely like it got bricked or something but it work some time and again after some use it hang.. now i have hardreset my device and putted on standby mood but phone was working fine after some use phone hanged again . I dont understand what is the problem with my LG G2

I am having the exact same problem on stock 4.4.2 with my D803. I have random reboots every few minutes. I suspect it is a hardware issue since the problem persisted even after returning to stock using kdz. Unfortunately, I don't have an EFS backup.
I have tried multiple other ROMS (CM12.1, DU, Cloudy 3.2 and 3.3) and all are even less usable than stock (reboots while I am doing the initial setup).
Any suggestions? I don't know what else to try and am ready to buy a new phone now as this G2 is basically unusable... I'd greatly appreciate any help.

mrsocksfox said:
It's not a paperweight yet, I can adb. I rooted it through adb I'm just not sure what the xposed module broke. It has to be something that persists across flashing stock but I don't have anything to compare against.
Click to expand...
Click to collapse
If you have restored it to stock ....... and you still have the problem, u may have a short somewhere in the phone. The only thing that remains the same is the hardware .... u have changed the software

[q] stuck in bootloop sprint ls980 please help!!!!

OK to start off i am not a noob at this, i have read though the forms and cant seem to find out why my phone will not come out of this bootloop. This started happening 2 days ago when I went to install a new rom on my phone. I powered down my phone, put it in recovery (Twrp), I wiped everything but internal storage. I then processed to flash the new rom. Everything went great. My phone rebooted and worked fine for the first 1 min, when i tried to pull down the notification bar the phone stuck off and went into a bootloop. I then tried to go back to my old rom and had the same problem (notification bar would not pull down). So i went to plan B and used the Back To Stock Form to restore the phone back to stock. The process went smooth as well not a problem at all. When the phone started up it allowed me to set up the voice navigation and name of the phone, as i went to update the prl and profile the phone shut off again, when it turned back on it starts normally and the goes to the lock screen where i am unable to make any iterations with the screen at all besides when it turns the blacklight off, as i try to use the knock on the LED light turns white but the screen will not turn back on (not even with the power button). Then it reboots to the lockscreen again and continues to do it until i manually force it off. I have tried everything from redownloading the firmware files, tried back to stock 3 times, hard factory reset, and reset in recovery mode. My phone is back to stock but i am unable to do anything with it unless i factory reset and go though the set up again, but even then i cant get a connection (even with wifi) without the phone shutting off and rebooting. Everytime the phone reboots the time reads 12:00am and switches to 12:01 really quick. I cant get a connection at ALL (I EVEN TRIED REMOVING THE SIMS AND AND PUT IT BACK IN AFTER BACK TO STOCK PROCESS.)
Im not sure if the application Dr.Web could possibly be making my phone do this. I did have it installed and did not remove before I tried to switch to the new rom. The anti-theft part was active.
SOMEONE PLEASE BE MY HERO AND HELP........I REALLY WOULD HATE TO DEAL WITH LG ON THIS ISSUE IF I CAN FIX IT MYSELF
THANKS TO EVEYONE THAT SUPPORTS AN ANSWER

Sshaffer1992 said:
OK to start off i am not a noob at this, i have read though the forms and cant seem to find out why my phone will not come out of this bootloop. This started happening 2 days ago when I went to install a new rom on my phone. I powered down my phone, put it in recovery (Twrp), I wiped everything but internal storage. I then processed to flash the new rom. Everything went great. My phone rebooted and worked fine for the first 1 min, when i tried to pull down the notification bar the phone stuck off and went into a bootloop. I then tried to go back to my old rom and had the same problem (notification bar would not pull down). So i went to plan B and used the Back To Stock Form to restore the phone back to stock. The process went smooth as well not a problem at all. When the phone started up it allowed me to set up the voice navigation and name of the phone, as i went to update the prl and profile the phone shut off again, when it turned back on it starts normally and the goes to the lock screen where i am unable to make any iterations with the screen at all besides when it turns the blacklight off, as i try to use the knock on the LED light turns white but the screen will not turn back on (not even with the power button). Then it reboots to the lockscreen again and continues to do it until i manually force it off. I have tried everything from redownloading the firmware files, tried back to stock 3 times, hard factory reset, and reset in recovery mode. My phone is back to stock but i am unable to do anything with it unless i factory reset and go though the set up again, but even then i cant get a connection (even with wifi) without the phone shutting off and rebooting. Everytime the phone reboots the time reads 12:00am and switches to 12:01 really quick. I cant get a connection at ALL (I EVEN TRIED REMOVING THE SIMS AND AND PUT IT BACK IN AFTER BACK TO STOCK PROCESS.)
Im not sure if the application Dr.Web could possibly be making my phone do this. I did have it installed and did not remove before I tried to switch to the new rom. The anti-theft part was active.
SOMEONE PLEASE BE MY HERO AND HELP........I REALLY WOULD HATE TO DEAL WITH LG ON THIS ISSUE IF I CAN FIX IT MYSELF
THANKS TO EVEYONE THAT SUPPORTS AN ANSWER
Click to expand...
Click to collapse
god that is really hard to read...did you make a back up before you do installation? if so do a restore, if you dint, download another rom, kernel, put it in your phone, wipe everything except internal storage via TWRP then flash rom then kernel.

G1_enthusiast said:
god that is really hard to read...did you make a back up before you do installation? if so do a restore, if you dint, download another rom, kernel, put it in your phone, wipe everything except internal storage via TWRP then flash rom then kernel.
Click to expand...
Click to collapse
lol sorry i wanted to be as pacific as possible. I did make a backup before flashing the rom. when i tried to go back to it i had the same problem with it rebooting after a few mins. i tried flashing furnace 0.0.8 kernel after installing a fresh rom but same problem. I am back on factory recovery atm is there anyway to flash twrp back to the phone without it being rooted? i tried to get the computer to communicate with the phone when it turns on but it wont seem to connect unless im in download mode or recovery.

Sshaffer1992 said:
lol sorry i wanted to be as pacific as possible. I did make a backup before flashing the rom. when i tried to go back to it i had the same problem with it rebooting after a few mins. i tried flashing furnace 0.0.8 kernel after installing a fresh rom but same problem. I am back on factory recovery atm is there anyway to flash twrp back to the phone without it being rooted? i tried to get the computer to communicate with the phone when it turns on but it wont seem to connect unless im in download mode or recovery.
Click to expand...
Click to collapse
so the phone turn on? try enable debugging in developer option, sometimes that works for me, not sure why.

Solution?
Sshaffer1992 said:
OK to start off i am not a noob at this, i have read though the forms and cant seem to find out why my phone will not come out of this bootloop. This started happening 2 days ago when I went to install a new rom on my phone. I powered down my phone, put it in recovery (Twrp), I wiped everything but internal storage. I then processed to flash the new rom. Everything went great. My phone rebooted and worked fine for the first 1 min, when i tried to pull down the notification bar the phone stuck off and went into a bootloop. I then tried to go back to my old rom and had the same problem (notification bar would not pull down). So i went to plan B and used the Back To Stock Form to restore the phone back to stock. The process went smooth as well not a problem at all. When the phone started up it allowed me to set up the voice navigation and name of the phone, as i went to update the prl and profile the phone shut off again, when it turned back on it starts normally and the goes to the lock screen where i am unable to make any iterations with the screen at all besides when it turns the blacklight off, as i try to use the knock on the LED light turns white but the screen will not turn back on (not even with the power button). Then it reboots to the lockscreen again and continues to do it until i manually force it off. I have tried everything from redownloading the firmware files, tried back to stock 3 times, hard factory reset, and reset in recovery mode. My phone is back to stock but i am unable to do anything with it unless i factory reset and go though the set up again, but even then i cant get a connection (even with wifi) without the phone shutting off and rebooting. Everytime the phone reboots the time reads 12:00am and switches to 12:01 really quick. I cant get a connection at ALL (I EVEN TRIED REMOVING THE SIMS AND AND PUT IT BACK IN AFTER BACK TO STOCK PROCESS.)
Im not sure if the application Dr.Web could possibly be making my phone do this. I did have it installed and did not remove before I tried to switch to the new rom. The anti-theft part was active.
SOMEONE PLEASE BE MY HERO AND HELP........I REALLY WOULD HATE TO DEAL WITH LG ON THIS ISSUE IF I CAN FIX IT MYSELF
THANKS TO EVEYONE THAT SUPPORTS AN ANSWER
Click to expand...
Click to collapse
I had the same problem except with me, i was just trying to change fonts manually. It went into a bootloop and i stressed dover it for hours until finally i found out that you have to use the lg mobile support tool (you can find it in one of these threads on the lg g2) and revert it back to stock. That fixed it perfectly fine. Its a lengthy process but simple. If that doesn't work you have to do what the lg mobile support tool does semi-manually with another program lg flash tool which is longer but just as simple if you follow the directions given in the thread to the letter.

androidfantic32 said:
I had the same problem except with me, i was just trying to change fonts manually. It went into a bootloop and i stressed dover it for hours until finally i found out that you have to use the lg mobile support tool (you can find it in one of these threads on the lg g2) and revert it back to stock. That fixed it perfectly fine. Its a lengthy process but simple. If that doesn't work you have to do what the lg mobile support tool does semi-manually with another program lg flash tool which is longer but just as simple if you follow the directions given in the thread to the letter.
Click to expand...
Click to collapse
I tried the lg flash tool and it put my phone back to stock but still have the same problem. I also tried lg mobile support tool but it will not recongize my phone. I did happen to get into settings and seen that both my imei and baseband are unknown. Could this be causeing the proble m? is there any way to fix it?

G1_enthusiast said:
so the phone turn on? try enable debugging in developer option, sometimes that works for me, not sure why.
Click to expand...
Click to collapse
Yes my phone turns on but doesnt stay on for long it will freeze and reboot i noticed my imei and baseband are unknown. Any idea what can be causeing that to happen? Could it cause the phone to reboot like it is? I am back on stock firmware again,. I did try debugging but still no luck, i was even luck enough to root it again before it rebooted but still didnt help.

Sshaffer1992 said:
Yes my phone turns on but doesnt stay on for long it will freeze and reboot i noticed my imei and baseband are unknown. Any idea what can be causeing that to happen? Could it cause the phone to reboot like it is? I am back on stock firmware again,. I did try debugging but still no luck, i was even luck enough to root it again before it rebooted but still didnt help.
Click to expand...
Click to collapse
**** thats not good at all. This happen when I was using my S3, if IMEI is gone then you could not use the phone at all, theres no way you can get it back unless you made a back up. you have to sent it in man, sorry this is as good as hard brick.

G1_enthusiast said:
**** thats not good at all. This happen when I was using my S3, if IMEI is gone then you could not use the phone at all, theres no way you can get it back unless you made a back up. you have to sent it in man, sorry this is as good as hard brick.
Click to expand...
Click to collapse
My friend also has a lg g2 that i rooted for him would i be able to use a backup from his phone. Also when i turn the phone conpletely off and hold down all 3 bottons it brings me to a hardware key settings it does shows my imei number there. If i sent it into lg would they know the phone was once rooted or does the back to stock method cover it up? Thanks for your help btw

Sshaffer1992 said:
My friend also has a lg g2 that i rooted for him would i be able to use a backup from his phone. Also when i turn the phone conpletely off and hold down all 3 bottons it brings me to a hardware key settings it does shows my imei number there. If i sent it into lg would they know the phone was once rooted or does the back to stock method cover it up? Thanks for your help btw
Click to expand...
Click to collapse
they have coders there, I'm sure if they really want to know they can figure it out. If you send it in to get it fix out of your own pockets (meaning you pay them) then i'm sure they dont care, but if you want a replacement due to warranty then it may be a different story.

Sshaffer1992 said:
Yes my phone turns on but doesnt stay on for long it will freeze and reboot i noticed my imei and baseband are unknown. Any idea what can be causeing that to happen? Could it cause the phone to reboot like it is? I am back on stock firmware again,. I did try debugging but still no luck, i was even luck enough to root it again before it rebooted but still didnt help.
Click to expand...
Click to collapse
That suck bro I'm facing the same issue right now hope you got it repaired if so feel free to share the process lol

Nba2kgod said:
That suck bro I'm facing the same issue right now hope you got it repaired if so feel free to share the process lol
Click to expand...
Click to collapse
I eneded up restoreing my phone back to stock and took it into my local sprint store it cost ne 75 dollars to replace the phone not under warranty (if u have sprint protection its free) i told them i took and ota update and it started rebooting itself. If you do get a replacement make sure u back up your efs files to a safe place on your phone. Theses files can become corrupted by flashing roms and kernals.

Sshaffer1992 said:
I eneded up restoreing my phone back to stock and took it into my local sprint store it cost ne 75 dollars to replace the phone not under warranty (if u have sprint protection its free) i told them i took and ota update and it started rebooting itself. If you do get a replacement make sure u back up your efs files to a safe place on your phone. Theses files can become corrupted by flashing roms and kernals.
Click to expand...
Click to collapse
Not under warranty? Doesn't it have a 1 year manufacturer warranty? The G2 wasn't released on Sprint until November last year so it should have been covered.
Sent from my LG-LS980 using Tapatalk

Yes its still under manufacturer warranty but when i made a repair order with lg it said it would take 2 to 3 weeks to get my phone back and if they found out it was due to being rooted and flashing roms im sure lg would of charged a arm a leg to repair it. With sprint i got a new phone in 2 days or ordering it.

Moto X Pure issue, urgent help.

Hi guys,
So I had been using my Moto X Pure (3 months approx) and it had been perfectly fine. Except just a couple of days ago while I was on snapchat the phone suddenly shut down. While I tried to restart the phone it got stuck on the boot screen and didn't go past that. I initially tried to wipe cache partition & factory reset but nothing happened, it was still getting stuck on the boot screen.
My phone is unrooted and I haven't tried experimenting with the kernel or anything, mind you.
I left it alone for a couple of days and it started to boot up again, it was working perfectly, no issues whatsoever. But just yesterday the same situation occurred yet again :/ not while I was using snapchat but I unlocked the phone but the screen didn't turn on and it restarted by itself and got stuck onto boot screen again.
Is this an issue with the software or the hardware?
I talked to Motorola and they said they will issue a replacement phone, but I live overseas so it could be a hassle. Should I just send it in for replacement or try and reinstall the rom using factory image?
Thanks guys, really appreciate your help

could try reinstalling the factory image but if you havent messed with anything on the phone maybe its a hardware issue... i dont know

If the bootloader is still locked, i would definitely go through the replacement hassle. Should have no issues whatever after only 3 months and 100% stock.

DejektedZ76 said:
Hi guys,
So I had been using my Moto X Pure (3 months approx) and it had been perfectly fine. Except just a couple of days ago while I was on snapchat the phone suddenly shut down. While I tried to restart the phone it got stuck on the boot screen and didn't go past that. I initially tried to wipe cache partition & factory reset but nothing happened, it was still getting stuck on the boot screen.
My phone is unrooted and I haven't tried experimenting with the kernel or anything, mind you.
I left it alone for a couple of days and it started to boot up again, it was working perfectly, no issues whatsoever. But just yesterday the same situation occurred yet again :/ not while I was using snapchat but I unlocked the phone but the screen didn't turn on and it restarted by itself and got stuck onto boot screen again.
Is this an issue with the software or the hardware?
I talked to Motorola and they said they will issue a replacement phone, but I live overseas so it could be a hassle. Should I just send it in for replacement or try and reinstall the rom using factory image?
Thanks guys, really appreciate your help
Click to expand...
Click to collapse
Have you tried a simple factory reset? Basically a data wipe?
Sent from my One using XDA-Developers mobile app

bmeek said:
Have you tried a simple factory reset? Basically a data wipe?
Sent from my One using XDA-Developers mobile app
Click to expand...
Click to collapse
Yes, tried a factory wipe and cleared cache but didn't seem to work.

DejektedZ76 said:
Yes, tried a factory wipe and cleared cache but didn't seem to work.
Click to expand...
Click to collapse
Yeah - I haven't heard of stock unrooted phones getting their system image corrupted such that a reset doesn't get back to proper "stock". Maybe a botched OTA, but if you've got that warranty option, probably be wise to take it.
I don't know this phone and Motorola well enough to say that unlocking your bootloader and starting from scratch, as I would be sorely tempted to do in your situation, won't void your warranty option.
Sent from my One using Tapatalk

Freezing and rebooting

Classic "my phone keeps freezing and rebooting". I am quite in the know about flashing roms and such.
It started on the stock firmware 6.1.1 (i think it was). I dd factory resets, cache wipes the lot. It would still randomly reboot.
So i flashed Telstra version of 7.0. Still froze every now and then. Did the same things as above.
Flashed TWRP and wiped everything, flashed Renovate Rom and the bootloader for it, Still did it. Numerus factory resets and wipes of everything. It would freeze at any point from startup, to having setup the phone and making phone calls or on facebook or whatever. It would even freeze in twrp, or loading twrp.
I found that the data partition was corrupt so i re partitioned to ext4. Still nothing. I reformatted every partition so the phone was a complete brick with nothing on it and after flashing clean again it would still do it.
Whats the issue that I'm missing, or is there a way to log so i can find where it keeps getting stuck? It gets hot and blue light flashes and i have to hard reset it or sometimes i have to let the battery drain so i can turn it back on again.
pls help?

Hmm i will give you an advice so you dont have to wait for your battery to drain...just press volume down and power button for like 5 secs and phone will force boot. Anyway back to your problem...did you tried flashing latest stock samsung firmware?

raz_il_dio said:
Hmm i will give you an advice so you dont have to wait for your battery to drain...just press volume down and power button for like 5 secs and phone will force boot. Anyway back to your problem...did you tried flashing latest stock samsung firmware?
Click to expand...
Click to collapse
This advice doesn't work with my phone even with holding the buttons for 30 secs and more. For rebooting I can only wait until the battery is completely drained. With little hope for another way shortening time to the next reboot any help is appreciated.

Same here...experiencing the same prob...

Same problem.
Sent from my Redmi Note 4 using Tapatalk

smallcapsicum said:
Classic "my phone keeps freezing and rebooting". I am quite in the know about flashing roms and such.
It started on the stock firmware 6.1.1 (i think it was). I dd factory resets, cache wipes the lot. It would still randomly reboot.
So i flashed Telstra version of 7.0. Still froze every now and then. Did the same things as above.
Flashed TWRP and wiped everything, flashed Renovate Rom and the bootloader for it, Still did it. Numerus factory resets and wipes of everything. It would freeze at any point from startup, to having setup the phone and making phone calls or on facebook or whatever. It would even freeze in twrp, or loading twrp.
I found that the data partition was corrupt so i re partitioned to ext4. Still nothing. I reformatted every partition so the phone was a complete brick with nothing on it and after flashing clean again it would still do it.
Whats the issue that I'm missing, or is there a way to log so i can find where it keeps getting stuck? It gets hot and blue light flashes and i have to hard reset it or sometimes i have to let the battery drain so i can turn it back on again.
pls help?
Click to expand...
Click to collapse
Sounds like you need your motherboard replaced i had the same issues on marshmallow thought the nougat update would fix it but realized it was a hardware fault not software..left it in store to get fixed and on repair sheet it said faulty motherboard..
Sent from my SM-G935F using XDA-Developers Legacy app

As i know some S7 have motherboard hardware problem, mine has too, what help? warranty and they replaced motherboard. But if you root, you can say good bye to warranty, they look at knox first with this problem.