My wife's Galaxy S5 is 3 months old, we just moved to Europe from the states and last week her phone will either drain extremely fast and won't charge unless turned off and it took 8hrs to get 25% battery life. Does anyone know might be wrong with it?
Tried a different charger? Battery?
*Detection* said:
Tried a different charger? Battery?
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No to both of those questions, I just got back from a trip today and haven't been able to go out and buy replacements.
I'd give those both a try first, they seem like the obvious candidates for the problems you're having
*Detection* said:
I'd give those both a try first, they seem like the obvious candidates for the problems you're having
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Going to have to find a Samsung shop around me first. I did use her phone, it went from 48% to 38% in 15 minutes.
Downloaded Greenify and seeing what's causing the battery drain.
Related
Hi All, if I had two original Samsung Note 3 batteries, how can I test to find out which one is newer or healthier? Any help would be appreciated, thanks!
Anyone?
openwheelracing said:
Anyone?
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They are most likely going to be the exact same bro. The battery's where both manufactured close to the same time I'm sure. Personally I wouldn't even worry about it. But do a complete drain test with each one over the course of a week. Only drain the battery to around 10% on each though. No need to go all the way to 1% lol. I'm sure after a week of testing each battery you will find similar results. Also install gsam from the play store for a bit of extra information.
Tapped via my Blacked out Eclipsed Note 3
Hello guys!
I've been having battery issues for a few months now. I can barely use my phone for a whole day, without having to charge it... 6-7 hours after I unplug it in the morning.
My day goes like this:
I wake up and use my phone for roughly 20 minutes
I take the bus which is about 25-30 minutes of use
Then I rarely use it at school
A few hours later I take the bus to the gym and use it there for probably 30 minutes total
Then I use it 25-30 minutes again on the way home
When I then get home, the phone is < 15% battery. I run 100% brightness and I just use it for browsing.
I just updated to Lollipop (running stock all the way) but the issue hasn't been fixed. What can I do? It's irritating to run around with the thought of my phone running out of juice in the middle of the day.
Thanks!
Amazon and an Anker replacement battery .
JJEgan said:
Amazon and an Anker replacement battery .
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So you think it's the battery?
mortenmoulder said:
So you think it's the battery?
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More the fact that you need to start somewhere and the battery is the first to eliminate .
JJEgan said:
More the fact that you need to start somewhere and the battery is the first to eliminate .
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That's a 30 dollar start.
mortenmoulder said:
That's a 30 dollar start.
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Well it's either your battery or you must have a wakelock keeping your phone awake a lot of the time. You can install wakelock detector and try and figure if something is draining your battery but I'm guessing since you have a note 3, it is a year or so old roughly? My guess also is that it's the battery. Do you have any friends with same device? If so swap batteries for a day and see if his battery dies quickly but you still have plenty of battery left. If so it's the battery mate. Another thought, I buy phones off contract now but back when I was tied to a specific carrier I could go into their local retail store and they would give me a new battery. You might try that if your circumstances are the same as mine were.
Good luck!
Sent from my SGH-I337 using XDA Free mobile app
mortenmoulder said:
Hello guys!
I've been having battery issues for a few months now...
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Which phone? Have you tried the specific forums for that phone?
How much battery do you lose overnight?
But generally, what are you doing in those times? Do you have Data, Wifi, GPS and BT all on during all that time?
An app like Better Battery Stats can help you work out just what is draining your phone.
Journyman16 said:
Which phone? Have you tried the specific forums for that phone?
How much battery do you lose overnight?
But generally, what are you doing in those times? Do you have Data, Wifi, GPS and BT all on during all that time?
An app like Better Battery Stats can help you work out just what is draining your phone.
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I posted in the Note 3 subforum... Which phone do you think I have?
I charge it every night. Otherwise it dies.
Data on. WiFi on/off (off when I don't have signal), GPS off, and BT off.
Klown80 said:
Well it's either your battery or you must have a wakelock keeping your phone awake a lot of the time. You can install wakelock detector and try and figure if something is draining your battery but I'm guessing since you have a note 3, it is a year or so old roughly? My guess also is that it's the battery. Do you have any friends with same device? If so swap batteries for a day and see if his battery dies quickly but you still have plenty of battery left. If so it's the battery mate. Another thought, I buy phones off contract now but back when I was tied to a specific carrier I could go into their local retail store and they would give me a new battery. You might try that if your circumstances are the same as mine were.
Good luck!
Sent from my SGH-I337 using XDA Free mobile app
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It's from October 2013. I spoke to Samsung and they want me to send it in, because 9/10 cases it's not the battery or software, she said. Bull**** is what I say.
I can't send it in though. So I have to try a new battery.
A dead battery is usually recognisable by these symptoms:
- Sudden drops in battery level (from 70 to 30 in 3 seconds, for example).
- Random reboots with a sudden drop in battery.
- bulges, bloats or a curves battery when you look at it on a table.
- Extreme drain not caused by wakelocks, processes or settings, that still occurs without a SIM and MicroSD.
- Not fixed by a factory reset. (An Update isn't a reset.)
Did you try a factory reset? That's the first step in diagnosing a problem like this.
Did you try it without the (if you use one) MicroSD and SIM?
The MicroSD tends to cause Mediascanner wakelocks from a corrupt file. Easy to fix, but easier to miss.
mortenmoulder said:
I posted in the Note 3 subforum... Which phone do you think I have?
I charge it every night. Otherwise it dies.
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Well... let's see... there's n900, n900t, n900a, n900v, n900p, n9002 and n9005 just for major types - all of them are Note 3's. At least 3 of them have their own sub-forums with their own Q&A section.
You could try charging it in the afternoon, say on the W/E and see how it goes when it is off overnight.
You could try BBS and see what is causing the problem, or Wakelock Detector will also give you info.
Or you could buy a new battery and hopefully NOT find out it does exactly the same thing when you've got it.
I bought a used Note 4 a few days ago which I've been greatly enjoying using. However it has been behaving rather oddly.
It turned off a couple of times, and at first I thought it was random, but then I realised it was turning off at around 20% battery. It wouldn't turn back on until I plugged it in, but when I did it would tell me that I had ~20% battery left. I then realised that it wasn't letting me charge past ~80%.
I tried calibrating the battery using *#2882# (code may from memory so may be incorrect. I think I then allowed it to drain and was delighted to see that it could get to 0% normally. I attached it to the fast charger, it then quickly reached 80% and then slowly progressed past to reach 100%.
However today (the first trip into the world after the first successful 100% charge) it reached approximately 30%, died like before and then when I plugged it in it said it had 11% battery. The battery usage graph will illustrate my point.
Any ideas anyone?
DavidT3 said:
Any ideas anyone?
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Buy a new genuine battery (preferably direct from Samsung), or get an Anker or PolarCell, sounds like your battery is past its best.
Kinsman-UK said:
Buy a new genuine battery (preferably direct from Samsung), or get an Anker or PolarCell, sounds like your battery is past its best.
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That is something I intend to do, but I've read accounts of similar behaviour and a new battery didn't help.
DavidT3 said:
That is something I intend to do, but I've read accounts of similar behaviour and a new battery didn't help.
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Yes, but it's a used phone, so:
a) you have no idea what the battery has been through or how it has been treated
and
b) you can't be sure it's even a genuine Samsung battery, it could be one of the very convincing fake replacements.
So first thing to try is a genuine replacement battery. If it doesn't make any difference, then at least you have a new one (which will always be better) and a used spare.
Kinsman-UK said:
Yes, but it's a used phone, so:
a) you have no idea what the battery has been through or how it has been treated
and
b) you can't be sure it's even a genuine Samsung battery, it could be one of the very convincing fake replacements.
So first thing to try is a genuine replacement battery. If it doesn't make any difference, then at least you have a new one (which will always be better) and a used spare.
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But equally, I don't want to spend money on a phone I may have to send back. Though I suppose based on my current experience I certainly would want another note 4
I've been using several different 7.1.2 roms and battery life has been atrocious. I use wingoku 4.1.
I pair my smart watch to it but even when I use wifi (no bt) its bad, draining quickly, last checked about 22% per hr. Even with screen off listening to podcasts it still will drop a lot more than it used to.
I really don't have much in terms of stats. Honestly I don't obsess much about it normally but now its noticable.
Aside from suggesting another rom & kernel, would I benefit from formatting data and starting over?
KLit75 said:
I've been using several different 7.1.2 roms and battery life has been atrocious. I use wingoku 4.1.
I pair my smart watch to it but even when I use wifi (no bt) its bad, draining quickly, last checked about 22% per hr. Even with screen off listening to podcasts it still will drop a lot more than it used to.
I really don't have much in terms of stats. Honestly I don't obsess much about it normally but now its noticable.
Aside from suggesting another rom & kernel, would I benefit from formatting data and starting over?
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Install accubattery and run it though a few charge cycles, it will be able to tell you the life left in your battery, it's possible that you have the same issue many of us have had with a degradation of the battery.
Triscuit said:
Install accubattery and run it though a few charge cycles, it will be able to tell you the life left in your battery, it's possible that you have the same issue many of us have had with a degradation of the battery.
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Yea. Thats my biggest fear. Ive replaced small parts before but my eyesight isn't as good as it used to be so Im afraid I might mess it up. Plus I'll need to buy a heat gun.
I'll be more than a little pissed if the battery's shot. This phone is barely 14 months old. Either give us a decent battery or make it replaceable.
Thanks for the info btw. I just installed the app.
Update--Im switching things up a bit. Recently I made some changes and this time I flashed a new rom without some of those changes.
1. I had switched from Action 3 to Nova
*HIGHLY doubt nova is eating up my battery so Im still using it BUT I did remove a widget that has weather. Since I keep phone on device only location, I think theres a chance its always trying to find my locale and consuming battery.
2. I didn't add a gov profile yet.
3. This is the first time in about 4 or 5 rom flashes I didnt flash CTT Mod.
* Again I doubt this is causing battery issues but Im gonna hold off flashing it. No throttling thus far.
As suggested Ill be monitoring with accubattery for a few cycles. But been using my phone about 90 mins this morning (at least 90% of that time actively using with screen on) and I've lost 13%--a huge improvement from yesterday.
KLit75 said:
Aside from suggesting another rom & kernel, would I benefit from formatting data and starting over?
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Accubattery for the proof. New battery for the fix. You could always buy online and have it installed locally. Read up on where to score a good replacement battery, rather than another dud.
Edit: Read this: https://forum.xda-developers.com/showpost.php?p=72814690&postcount=6
v12xke said:
Accubattery for the proof. New battery for the fix. You could always buy online and have it installed locally. Read up on where to score a good replacement battery, rather than another dud.
Edit: Read this: https://forum.xda-developers.com/showpost.php?p=72814690&postcount=6
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Thanks. But for now it looks like my battery is ok. I did a follow-up post above. And to follow-up on that, Im still getting good battery life.
Franco Kernel
KLit75 said:
Thanks. But for now it looks like my battery is ok. I did a follow-up post above. And to follow-up on that, Im still getting good battery life.
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Okay, sounds good. What does Accubattery report your battery health as? (health tab)
v12xke said:
Okay, sounds good. What does Accubattery report your battery health as? (health tab)
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Its not really giving me much info yet. Because of my schedule throughout the day Ive charged periodically so I have enough juice in case I need it. Do I need to let it run lower to get an accurate reading?
KLit75 said:
Its not really giving me much info yet. Because of my schedule throughout the day Ive charged periodically so I have enough juice in case I need it. Do I need to let it run lower to get an accurate reading?
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Best to let it run below 20% at least and then fully charge until the APP tells you the battery is full- not your phone. Don't unplug until Accubattery says it is full. What you will observe is that the phone will continue to charge for 45 minutes to an hour past when the phone itself is reporting 100%. You will find the estimated capacity under the Health tab. Once or twice below 20% is enough to get a close approximation. After that it will move a couple percent max. You will know soon enough.
v12xke said:
Best to let it run below 20% at least and then fully charge until the APP tells you the battery is full- not your phone. Don't unplug until Accubattery says it is full. What you will observe is that the phone will continue to charge for 45 minutes to an hour past when the phone itself is reporting 100%. You will find the estimated capacity under the Health tab. Once or twice below 20% is enough to get a close approximation. After that it will move a couple percent max. You will know soon enough.
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Well it turns out my battery is in need of replacing.
I let it run down like you said. I was going to go further down but once it hit 20% my phone turned off. I plugged it in, opened accubattery and it said 46% under health.
But I just checked again after charging to 100% and it now says 63% (2182 mAh total capacity).
I checked my imei on the Huawei site and my phone is 3 days out of warranty. Im hoping to get them to fix it.
KLit75 said:
Well it turns out my battery is in need of replacing. I let it run down like you said. I was going to go further down but once it hit 20% my phone turned off. I plugged it in, opened accubattery and it said 46% under health. But I just checked again after charging to 100% and it now says 63% (2182 mAh total capacity). I checked my imei on the Huawei site and my phone is 3 days out of warranty. Im hoping to get them to fix it.
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Well sorry to hear that. Good luck to you on the RMA route. If not, the Cameron Sino brand replacement is a bit more expensive but includes a working battery temperature sensor. It will make your phone like new. Note in the thread I referenced above, some parts may get scratched/cracked depending on the skill of the repair person. They aren't expensive so it you are intending to keep the 6P for a while longer, it may be worth it to buy those just in case.
v12xke said:
Well sorry to hear that. Good luck to you on the RMA route. If not, the Cameron Sino brand replacement is a bit more expensive but includes a working battery temperature sensor. It will make your phone like new. Note in the thread I referenced above, some parts may get scratched/cracked depending on the skill of the repair person. They aren't expensive so it you are intending to keep the 6P for a while longer, it may be worth it to buy those just in case.
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Thanks for the support! I checked that thread and didn't see specific parts (inexpensive ones you referenced) If they're listed Ill look again. It doesn't seem too daunting. I was able to replace the screen on my son's WiU controller. Those were very tiny parts and YES--I did snap off a clip, however I was able to fudge it and it's still working about a year later.
Far as RMA, does anyone know if they replace it with the same crappy stock battery? From my perspective this seems like a clear case where a recall is in order.
But if its the same battery, Im just setting myself up for the same problems 8 to 12 months from now. Even if I buy a new phone Id still want to sell this one and thats not as easy with a crap battery. Plus theyd have my phone for x days so Id need to find a temp phone in the meantime.
Don't mean to jabber on...this sucks.
Oh yeah...cuz it was after hours I sent an email to support last night. Do you think Ill get a response? Or should I just call when I have time to be on hold?
Spoke to a clone at Huawei then asked to speak to the clone's supervisor (wasn't sure if clones had supervisors--they do. But the programming is identical.) Long frustrating phone call and they aren't going to replace my battery because its out of warranty...by 4 f#@&ing days!
I told them they lost a customer for life and I was being 100% sincere. How could I ever buy from people who thinks it ok to sell defective crap, know about it, then do nothing to make things right?
I'm gonna replace the battery on my own. Whether things go good or terrible, one thing is certain--itll be the last time I ever replace anything on any product made by Huawei.
I am in desperate need of help, I've only had this phone for like a week and I really like it but the battery life is abysmal. I'm getting less than an hour of screen on time, the phone is using about 10% per hour when in my pocket.
I've done the factory reset, deleting everything, downloaded greenify and absolutely no progress has been made.
Phone Idle and Android OS is sucking up about 20% of my battery. For the first couple of days I was getting about 2 hours of SOT and that's the best I've gotten so far. I just bought this thing and I really want to keep it but I can't afford to have this thing dying on me when it's just in my pocket don't nothing. Please ANY help would be appreciated, thank you!
Which model do you have?
rivethead23 said:
Which model do you have?
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I have the T-Mobile variant.
Pippinkid said:
I am in desperate need of help, I've only had this phone for like a week and I really like it but the battery life is abysmal. I'm getting less than an hour of screen on time, the phone is using about 10% per hour when in my pocket.
I've done the factory reset, deleting everything, downloaded greenify and absolutely no progress has been made.
Phone Idle and Android OS is sucking up about 20% of my battery. For the first couple of days I was getting about 2 hours of SOT and that's the best I've gotten so far. I just bought this thing and I really want to keep it but I can't afford to have this thing dying on me when it's just in my pocket don't nothing. Please ANY help would be appreciated, thank you!
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Seems to me you may have a flawed device? 2 hours sot at best with a new device and new battery is horrendous, I have the T-Mobile variant as well, was refurbished and I'm getting a solid 15 hours with anywhere from 3.5-5 hours sot! Depending on usage so I believe you may have a defective V20 friend. I'm going to keep an eye on this thread see if anything comes up
Pippinkid said:
I am in desperate need of help, I've only had this phone for like a week and I really like it but the battery life is abysmal. I'm getting less than an hour of screen on time, the phone is using about 10% per hour when in my pocket.
I've done the factory reset, deleting everything, downloaded greenify and absolutely no progress has been made.
Phone Idle and Android OS is sucking up about 20% of my battery. For the first couple of days I was getting about 2 hours of SOT and that's the best I've gotten so far. I just bought this thing and I really want to keep it but I can't afford to have this thing dying on me when it's just in my pocket don't nothing. Please ANY help would be appreciated, thank you!
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You could try getting an extended battery for it. It worked for mine. I recommend the Zerolemon 10,000mah extended battery. You can find it on Amazon.
Dalek Roots said:
You could try getting an extended battery for it. It worked for mine. I recommend the Zerolemon 10,000mah extended battery. You can find it on Amazon.
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That would mask the problem, not fix it. He would then probably get 2 hours of screen on time when he should be getting 6-7 with an extended battery.
Tourney3p0 said:
That would mask the problem, not fix it. He would then probably get 2 hours of screen on time when he should be getting 6-7 with an extended battery.
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He could just have a faulty battery. Which is what was wrong with mine.
Dalek Roots said:
He could just have a faulty battery. Which is what was wrong with mine.
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Yeah every once in a while I get "Invalid Battery" and it shuts down and I have to leave the battery out for 10 minutes or else it will do the same thing. It's happened 3 times in the past week. Did you have the same problems and it was fixed with a new battery? I don't get it tho the battery is OEM...
Pippinkid said:
Yeah every once in a while I get "Invalid Battery" and it shuts down and I have to leave the battery out for 10 minutes or else it will do the same thing. It's happened 3 times in the past week. Did you have the same problems and it was fixed with a new battery? I don't get it tho the battery is OEM...
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Is the battery new, is your phone refurbished, water damaged battery? Old battery in New phone? Something is up with your battery it sounds like. Would be the easiest thing to replace and test. It could be the phone itself having a hard time receiving the charge (faulty pins)
Optimusman said:
Is the battery new, is your phone refurbished, water damaged battery? Old battery in New phone? Something is up with your battery it sounds like. Would be the easiest thing to replace and test. It could be the phone itself having a hard time receiving the charge (faulty pins)
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I would think the SOT would show this, not Android OS or Phone Idle right?
Pippinkid said:
I would think the SOT would show this, not Android OS or Phone Idle right?
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Yeah that's a good point! It's not an app because you factory reset, defective device is all I can think
Optimusman said:
Yeah that's a good point! It's not an app because you factory reset, defective device is all I can think
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The phone was new for sure, but the battery was already installed in the phone when I opened the box. Is that normal? I watched a couple unboxing videos and they had the battery separate.