Database Users

Universal suddenly shuts down; battery or other problem?

I recently acquired a HTC Universal for dirt cheap, and have found the first problem to explain the low price: Whenever I'm using a "power-hungry" application (TCPMP, Internet via Wi-Fi) it eventually just blacks out. Full shutdown without warning.
When trying to reactivate the unit, it reboots as if after a soft reset.
In fact, if I try to reactivate it too quickly, even the reboot fails.
None of the above happens when on external power.
This leads me to think that it's nothing worse than a battery that's lost its mojo, but since there is no warning about low battery, and when the reboot finishes successfully even SPB says the battery is somewhere around 70%, I want to run this by you guys.
What do you think? Just go get a new battery, or is there something else going on which will make buying a new battery just a waste of money?

I'd say it's the battery, 99% sure.
I'ts gotten old and its voltage breaks down under load. If you have proper equipment and a glimpse of an idea what you're doing you should drain about 300mA from the battery and measure its output voltage.
You'll most likely see it going below 3.0V quickly.

I'm afraid I don't have that equipment, but all I really needed to hear was that it's probably the battery.
Now I can stop thinking about it and just order a new batery.

Unexpected reboot - Apparently bettery issue
Hey Holybear, my device shows exactly same symptom, If possible let us know if bat replacement solved the issue>

Holy Bear said:
I recently acquired a HTC Universal for dirt cheap, and have found the first problem to explain the low price: Whenever I'm using a "power-hungry" application (TCPMP, Internet via Wi-Fi) it eventually just blacks out. Full shutdown without warning.
When trying to reactivate the unit, it reboots as if after a soft reset.
In fact, if I try to reactivate it too quickly, even the reboot fails.
None of the above happens when on external power.
This leads me to think that it's nothing worse than a battery that's lost its mojo, but since there is no warning about low battery, and when the reboot finishes successfully even SPB says the battery is somewhere around 70%, I want to run this by you guys.
What do you think? Just go get a new battery, or is there something else going on which will make buying a new battery just a waste of money?
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Click to collapse
I knew I wasn't the only one withthat problem. I think i've prooved it to be a battery faultt. as if you taake te battery out after it gets to that stage where you just can not get it too complete a boot up without it shuttinng down again
take out battery ,place finer oveer all battery trmminals and plug inn your mainss charger it should now boot up and runn fin off the charger unless your finger slips off the battery terminals. thisshsowws it's the temprature sensor in the battery.
I posted a more in depth reply to a guy in the wm6 threads as wifi heeaating up battery wass shutting off his device as well

@ cyberjak
Hmm, the idea that a temperature sensor in the battery causes this problems is interesting. I'd just expect the device not being cappable of rebooting instantly, because there should be a hysteresis implemented in the battery's protection circuit.
I had the exact same problems and described them elsewhere, but in my case it surely wasn't an issue of temperature.
I'd suggest to take out the battery and wait about an hour for the device and the battery to cool off. Most likely the battery will then take a complete boot but shut down soon after that - without having gotten near to "warm" yet.
If this happens you can be sure that the battery itself is dead without needing to measure anything.

Okay, to tell you what I tried:
I ran the Universal until it spontaneously went dead.
Started bootlaoder to see how much longer it would work on that. Was a bit longer, what with low energy consumption, but soon even that wouldn't stay on for long.
Then decided to try the "old wives' tale" (meaning I don't know whether there's any sense behind it or not) of putting the battery in the freezer for a little while.
When I took it out and let it get back to normal temp, I plugged it in and after a while booted the Universal. It showed 40% battery, lower than it had ever gotten lately.
Recharged for a full day.
Tried TCPMP: went dead after three minutes.
So in my experience the above didn't help battery performance.
Am going to get a new battery in a few days; I'll keep you posted on progress as I try with a fresh battery.

I had the same problem, whenever i did something cpu intensive, it would just black out.
I just bought a new 3100mAh battery. Best thing i ever did. It might be thicker now with the new battery, but it actually feels more comfortable as a phone. Plus the new battery only cost 13 odd quid, so definately well worth it. Oh and it doubles the battery life (3100/1500 = ~2... duh)
Hope that helps.

oh you know wat i have the same problem with my Jasjar and the bigest problem that there is no batteries on market for Jasjars in my country....its looks like im living in Jurassic Century!!!

If you want i can send you a battery xplayer, they're quite cheap here.

Rc-Blob said:
I had the same problem, whenever i did something cpu intensive, it would just black out.
I just bought a new 3100mAh battery. Best thing i ever did. It might be thicker now with the new battery, but it actually feels more comfortable as a phone. Plus the new battery only cost 13 odd quid, so definately well worth it. Oh and it doubles the battery life (3100/1500 = ~2... duh)
Hope that helps.
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Click to collapse
I ordered a regular battery replacement, but maybe I'll add a 3100mAh as well.
I could use it as a media player during long train trips.

Holy Bear said:
Okay, to tell you what I tried:
I ran the Universal until it spontaneously went dead.
Started bootlaoder to see how much longer it would work on that. Was a bit longer, what with low energy consumption, but soon even that wouldn't stay on for long.
Then decided to try the "old wives' tale" (meaning I don't know whether there's any sense behind it or not) of putting the battery in the freezer for a little while.
When I took it out and let it get back to normal temp, I plugged it in and after a while booted the Universal. It showed 40% battery, lower than it had ever gotten lately.
Recharged for a full day.
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Click to collapse
I revived two batteries by intense cycling to work quite well again. They still black out at 20%, but only under extreme load (active gsm connection, active wifi, bluetooth and having to render a webpage).
But you should be able to discharge them below 25% at least. Else they're most certainly "too dead" already. And you should do at least 3-4 cycles.
My guess would be that the freezer finished your battery off. I don't understand how this method should work anyway, as lower temperatures reduce the time affected capacity loss. Actually the best place to store a LiPo or LIo battery is the fridge, charged about half the way.
But I also ordered two 3100mAh batteries. I'm using the Uni as a laptop replacement and the permanent wifi usage together with some cpu load and the backlight kicks the battery's ass quite hard.
In Germany the China 3100mAhs are overpriced and it's hard to get your hands on an external charger, but on Ebay.co.uk there's a seller that offers battery and charger as a bundle for about 15€. This will give me a solid 6000+mAh per day and should be enough to forget about virtually every setting related to power consumption
@ xplayer
If you haven't donw already, take a look at Ebay.com, co.uk etc and look if one of the sellers there will ship to kurdistan. You may be lucky

Rc-Blob said:
If you want i can send you a battery xplayer, they're quite cheap here.
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Oh Thanx Rc-Blob....bt there is No way even to send me no addresses no posting in my country...am from kurdistan of Iraq...thanks again its looks like u sent me one...bt I even have brother in USA he can't send me...except if some one come from there so i have to wait...thanks buddy...

EvilJogga said:
I revived two batteries by intense cycling to work quite well again. They still black out at 20%, but only under extreme load (active gsm connection, active wifi, bluetooth and having to render a webpage).
But you should be able to discharge them below 25% at least. Else they're most certainly "too dead" already. And you should do at least 3-4 cycles.
My guess would be that the freezer finished your battery off. I don't understand how this method should work anyway, as lower temperatures reduce the time affected capacity loss. Actually the best place to store a LiPo or LIo battery is the fridge, charged about half the way.
But I also ordered two 3100mAh batteries. I'm using the Uni as a laptop replacement and the permanent wifi usage together with some cpu load and the backlight kicks the battery's ass quite hard.
In Germany the China 3100mAhs are overpriced and it's hard to get your hands on an external charger, but on Ebay.co.uk there's a seller that offers battery and charger as a bundle for about 15€. This will give me a solid 6000+mAh per day and should be enough to forget about virtually every setting related to power consumption
@ xplayer
If you haven't donw already, take a look at Ebay.com, co.uk etc and look if one of the sellers there will ship to kurdistan. You may be lucky
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Click to collapse
hhh ok buddy you too for care....but there is realy no way i have to wait tell some one(my brothers friend) come from USA so he can get me one from there....its ok...i can use it yet as a normal mobile...i have some other devices for multimedia right now i can wait there is no any other ways....thanks...

Rc-Blob said:
If you want i can send you a battery xplayer, they're quite cheap here.
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Click to collapse
Thanx for helping the guy,yo folks on xda are the best

Just to give you all the end of the story:
I ordered a regular replacement and a 3200 mAh one, and both have returned my Universal to a well-used life.
Thanks again to everyone helping me out here.

For you guys does the device switch off only when the battery is low, or any time. Cause I have this problem as well, and I was SURE that it wasn't a battery problem until I read this thread. The phone switches off intermittently, sometimes after only 3' talk time right after it had been charging for a full 8 hours! Also, usually if I let it sit there for a few hours I could then turn it back on and it would last a full day, so I knew it wasn't due to low battery.
The overheating theory would explain my problem, as, now that I think about it, all my seemingly-random shutdowns were during radio activity (making or receiving calls, especially when the phone was searching for signal, or wifi, which would almost instantly kill it). Strange that it overheats like this, most phone batteries simply run out of charge faster and faster until they can't hold a charge at all, but mine lasts almost as long as it always lasted even though it's 2 years old - unless I get the shutdown thing of course.

I asked this in another thread, but since this one is full of people who got replacement batteries I'll repeat my question here as well:
How much thicker than the standard battery are the 3100 and the 4200mAh ones?

I also got this problem recently, so I bought a new battery and although it's only a 1600mAh battery it runs great again

hey roodkapje ive got that same problem with my battery for my spv m5000 the bad news is that i cant get that batery in barbados so im all out to see

Charge for first use?

Hi.
I've seen lots of advice in several different ways about charging new tech when you get it.
So I thought I'd try a poll to see what the general consensus is.
1) Charge until light is green before turning it on the first time?
2) Turn on without precharge, but then run completely flat before charging
3) It's a Li-ion battery and it makes no difference
Thanks

SnakeManJayd said:
Hi.
I've seen lots of advice in several different ways about charging new tech when you get it.
So I thought I'd try a poll to see what the general consensus is.
1) Charge until light is green before turning it on the first time?
2) Turn on without precharge, but then run completely flat before charging
3) It's a Li-ion battery and it makes no difference
Thanks
Click to expand...
Click to collapse
Many people will tell you it doesnt matter but I know from experience that it does in fact make a difference. When I got my phone (mt4g) I starte using it right away without charging it, everything seemed fine I had an issue with the screen so I exchanged it and got a new one. This one I charged first for a few hours before even turning it on and it did make a difference. my battery seemed to be holding a charge for longer. When I got another battery I read they recommend charging it fully off for at least 8 hours then when you do power it on let it run down all the way. Do that for the first 5 charges and it will help your battery health in the long run.
Another example is my friend got two of the same phone one for him and one for his gf. He started using his as soon as he got out of the store, hers he charged for her because he didnt see her that night. He said the phones are pretty much set up identically, same software, same services running etc.. and he said her battery lasts noticeably longer than his

graffixnyc said:
Many people will tell you it doesnt matter but I know from experience that it does in fact make a difference.
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Click to collapse
Thanks for the input. Ya, I have heard a lot of stories like yours.
And even if it doesn't always make a difference, it's only 8 hours, so it should be worth it just to make sure, but when you've been waiting since January for an android tablet and you finally get one in April, 8 hours is forever. ha ha
Thanks

Oh, I suppose another related question is how much is fully charged? Apparently modern devices have a current regulator or something in them that stops it from charging past 95% or something? Not sure on specifics, but from what I've read. You can't charge it passed when the green light comes on anyway?
Anyone know more on this?

SnakeManJayd said:
Oh, I suppose another related question is how much is fully charged? Apparently modern devices have a current regulator or something in them that stops it from charging past 95% or something? Not sure on specifics, but from what I've read. You can't charge it passed when the green light comes on anyway?
Anyone know more on this?
Click to expand...
Click to collapse
Many new batteries will charge to 90% or 95%, then display the light as "fully charged". They will continue to to charge to 100%, drain back down to 90%, and back and forth in order to not stick at full 100% (aka charging over night).
That being said I've heard a lot of talk about conditioning smartphone batteries etc. and for the most part I haven't seen a lot of evidence to prove that it is necessary. Lithium Ion batteries really don't need conditioning or anything as much as you'd think... that's really an old NiCad thing to do.

I did not charge mine when i first got it, the battery was already at 90% about and i simply used it for a day and a half and now i'm charging it for the first time. i regularly get new electronics devices and i never have better problems personally. battery tech has come up a ways in the last few years.

It's well known by now the Li-ion batteries do better with short, more frequent charges. It is not a good idea to run it down until dead. These batteries also do not have a "memory."

Placebo and old habits keep this myth around.
Sent from my Xoom

I got my Xoom wifi and plugged it in and turned it on. Couldn't wait any longer.
It's an awesome tablet and the battery lasts all day, with constant wifi and playing.
Thanks for the advice guys

MikeyMike01 said:
Placebo and old habits keep this myth around.
Sent from my Xoom
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Well said. Alas, no matter what a sound scientific methods proves some people just won't listen...

I used it right out of the box and have no issued

Thanks for posting this - timely reminder to check up on the latest info on li-ion batteries (given I will be getting my xoom tomorrow).
Here is a summary on lithium ion:
http://batteryuniversity.com/learn/article/charging_lithium_ion_batteries
Appreciate if anyone finds other links that explain it even better but are also as reliable.

I thought of this thread. It's for N1 but if you have some spare time, tons of information in that thread...
http://forum.xda-developers.com/showthread.php?t=765609&highlight=battery+calibration

charge before use?

hi!!
i am going to buy the s4 and i am reading about alot of bettery issues...and i want to know if its got something to do with chraging before use.
so if you can..write here if you charged your galaxy s4 before use or if you did something else and how your bettry life is?
thanks

Not necessary. This has not been needed for the past... 6-10 years?
Most battery issues are due to apps running rogue.

Mine came at 71% and has been fine
Sent from my GT-I9505 using xda premium

lambstone said:
Not necessary. This has not been needed for the past... 6-10 years?
Most battery issues are due to apps running rogue.
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Click to collapse
but still in the manuel book that comes with the galaxy, samsung wrote that you should charge your battery before use. so i think it is still necessary

jonathan213 said:
but still in the manuel book that comes with the galaxy, samsung wrote that you should charge your battery before use. so i think it is still necessary
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Click to collapse
Yeah but for every battery powered gadget they say that. It's more of an insurance for the manufacturer. So that when the consumer screws up and at the same time didn't follow the instructions, they can blame the consumer instead of actually fixing the fault.
TL;DR
Lithium batteries can be used immediately. If the manual says charge takes 3 hours and first charge should be 5 hours that's rubbish. They do not suffer from memory effect hence don't need to be discharged to 1-10% before recharging. Multiple short charges (e.g. from 60-100%) as compared to long charges (e.g. from 10-100%) is better for the battery and in all essence makes the battery last for a longer period of time. Want more information? Google it.

Poor battery no matter which rom

I've been using several different 7.1.2 roms and battery life has been atrocious. I use wingoku 4.1.
I pair my smart watch to it but even when I use wifi (no bt) its bad, draining quickly, last checked about 22% per hr. Even with screen off listening to podcasts it still will drop a lot more than it used to.
I really don't have much in terms of stats. Honestly I don't obsess much about it normally but now its noticable.
Aside from suggesting another rom & kernel, would I benefit from formatting data and starting over?

KLit75 said:
I've been using several different 7.1.2 roms and battery life has been atrocious. I use wingoku 4.1.
I pair my smart watch to it but even when I use wifi (no bt) its bad, draining quickly, last checked about 22% per hr. Even with screen off listening to podcasts it still will drop a lot more than it used to.
I really don't have much in terms of stats. Honestly I don't obsess much about it normally but now its noticable.
Aside from suggesting another rom & kernel, would I benefit from formatting data and starting over?
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Click to collapse
Install accubattery and run it though a few charge cycles, it will be able to tell you the life left in your battery, it's possible that you have the same issue many of us have had with a degradation of the battery.

Triscuit said:
Install accubattery and run it though a few charge cycles, it will be able to tell you the life left in your battery, it's possible that you have the same issue many of us have had with a degradation of the battery.
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Yea. Thats my biggest fear. Ive replaced small parts before but my eyesight isn't as good as it used to be so Im afraid I might mess it up. Plus I'll need to buy a heat gun.
I'll be more than a little pissed if the battery's shot. This phone is barely 14 months old. Either give us a decent battery or make it replaceable.
Thanks for the info btw. I just installed the app.

Update--Im switching things up a bit. Recently I made some changes and this time I flashed a new rom without some of those changes.
1. I had switched from Action 3 to Nova
*HIGHLY doubt nova is eating up my battery so Im still using it BUT I did remove a widget that has weather. Since I keep phone on device only location, I think theres a chance its always trying to find my locale and consuming battery.
2. I didn't add a gov profile yet.
3. This is the first time in about 4 or 5 rom flashes I didnt flash CTT Mod.
* Again I doubt this is causing battery issues but Im gonna hold off flashing it. No throttling thus far.
As suggested Ill be monitoring with accubattery for a few cycles. But been using my phone about 90 mins this morning (at least 90% of that time actively using with screen on) and I've lost 13%--a huge improvement from yesterday.

KLit75 said:
Aside from suggesting another rom & kernel, would I benefit from formatting data and starting over?
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Click to collapse
Accubattery for the proof. New battery for the fix. You could always buy online and have it installed locally. Read up on where to score a good replacement battery, rather than another dud.
Edit: Read this: https://forum.xda-developers.com/showpost.php?p=72814690&postcount=6

v12xke said:
Accubattery for the proof. New battery for the fix. You could always buy online and have it installed locally. Read up on where to score a good replacement battery, rather than another dud.
Edit: Read this: https://forum.xda-developers.com/showpost.php?p=72814690&postcount=6
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Click to collapse
Thanks. But for now it looks like my battery is ok. I did a follow-up post above. And to follow-up on that, Im still getting good battery life.

Franco Kernel

KLit75 said:
Thanks. But for now it looks like my battery is ok. I did a follow-up post above. And to follow-up on that, Im still getting good battery life.
Click to expand...
Click to collapse
Okay, sounds good. What does Accubattery report your battery health as? (health tab)

v12xke said:
Okay, sounds good. What does Accubattery report your battery health as? (health tab)
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Click to collapse
Its not really giving me much info yet. Because of my schedule throughout the day Ive charged periodically so I have enough juice in case I need it. Do I need to let it run lower to get an accurate reading?

KLit75 said:
Its not really giving me much info yet. Because of my schedule throughout the day Ive charged periodically so I have enough juice in case I need it. Do I need to let it run lower to get an accurate reading?
Click to expand...
Click to collapse
Best to let it run below 20% at least and then fully charge until the APP tells you the battery is full- not your phone. Don't unplug until Accubattery says it is full. What you will observe is that the phone will continue to charge for 45 minutes to an hour past when the phone itself is reporting 100%. You will find the estimated capacity under the Health tab. Once or twice below 20% is enough to get a close approximation. After that it will move a couple percent max. You will know soon enough.

v12xke said:
Best to let it run below 20% at least and then fully charge until the APP tells you the battery is full- not your phone. Don't unplug until Accubattery says it is full. What you will observe is that the phone will continue to charge for 45 minutes to an hour past when the phone itself is reporting 100%. You will find the estimated capacity under the Health tab. Once or twice below 20% is enough to get a close approximation. After that it will move a couple percent max. You will know soon enough.
Click to expand...
Click to collapse
Well it turns out my battery is in need of replacing.
I let it run down like you said. I was going to go further down but once it hit 20% my phone turned off. I plugged it in, opened accubattery and it said 46% under health.
But I just checked again after charging to 100% and it now says 63% (2182 mAh total capacity).
I checked my imei on the Huawei site and my phone is 3 days out of warranty. Im hoping to get them to fix it.

KLit75 said:
Well it turns out my battery is in need of replacing. I let it run down like you said. I was going to go further down but once it hit 20% my phone turned off. I plugged it in, opened accubattery and it said 46% under health. But I just checked again after charging to 100% and it now says 63% (2182 mAh total capacity). I checked my imei on the Huawei site and my phone is 3 days out of warranty. Im hoping to get them to fix it.
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Well sorry to hear that. Good luck to you on the RMA route. If not, the Cameron Sino brand replacement is a bit more expensive but includes a working battery temperature sensor. It will make your phone like new. Note in the thread I referenced above, some parts may get scratched/cracked depending on the skill of the repair person. They aren't expensive so it you are intending to keep the 6P for a while longer, it may be worth it to buy those just in case.

v12xke said:
Well sorry to hear that. Good luck to you on the RMA route. If not, the Cameron Sino brand replacement is a bit more expensive but includes a working battery temperature sensor. It will make your phone like new. Note in the thread I referenced above, some parts may get scratched/cracked depending on the skill of the repair person. They aren't expensive so it you are intending to keep the 6P for a while longer, it may be worth it to buy those just in case.
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Thanks for the support! I checked that thread and didn't see specific parts (inexpensive ones you referenced) If they're listed Ill look again. It doesn't seem too daunting. I was able to replace the screen on my son's WiU controller. Those were very tiny parts and YES--I did snap off a clip, however I was able to fudge it and it's still working about a year later.
Far as RMA, does anyone know if they replace it with the same crappy stock battery? From my perspective this seems like a clear case where a recall is in order.
But if its the same battery, Im just setting myself up for the same problems 8 to 12 months from now. Even if I buy a new phone Id still want to sell this one and thats not as easy with a crap battery. Plus theyd have my phone for x days so Id need to find a temp phone in the meantime.
Don't mean to jabber on...this sucks.
Oh yeah...cuz it was after hours I sent an email to support last night. Do you think Ill get a response? Or should I just call when I have time to be on hold?

Spoke to a clone at Huawei then asked to speak to the clone's supervisor (wasn't sure if clones had supervisors--they do. But the programming is identical.) Long frustrating phone call and they aren't going to replace my battery because its out of warranty...by 4 f#@&ing days!
I told them they lost a customer for life and I was being 100% sincere. How could I ever buy from people who thinks it ok to sell defective crap, know about it, then do nothing to make things right?
I'm gonna replace the battery on my own. Whether things go good or terrible, one thing is certain--itll be the last time I ever replace anything on any product made by Huawei.

So what's dead / dying in my 6P

This happened to me today while browsing facebook.
My phone suddenly shut down. While trying to turn on, it would get to booting screen and then shut down again. It didn't loop - I had to try each time manually.
I cleared cache and reset it to factory settings to no avail. BUT once I got back home and managed to connect it to a charger (the battery was at estimated 90% capacity), everything runs smoothly. No shutdowns, no freezes - despite the phone getting warm. I stressed it quite a lot and it seems to hold, so I don't think this is related to the "bigger" CPU.
Could it possibly be a battery issue? Could my device be misreading the actual capacity of the battery?
As a sidenote: it did crash/shutdown once I disconnected the charger, but only after 20 minutes or so when I uninstalled a running at that time app.
Any feedback will be greatly appreciated, so I have something to work with and replace stuff accordingly - and hopefully not the entire phone, as I love my 6P.

It seems like it has to be connected to the battery, as it has been now holding (presumably) at 56% charge for over 4 (!) hours. AccuBattery shows the same data as what the phone reads, and now it seems that my power drain is in negative without charging the phone.
Sadly, there are no original replacements available in my country. Only cheap 3550mAh knockoffs that sellers call OEM. They do have Huawei logo, but everyone knows that 3450mAh is the only original capacity (right?)

Update: Nearly 20 hours on the same displayed 56% capacity.
Any help? Please?

No, you are wrong. Those 3550mAh batterys are the brand new ones from huawei. Those are the newest revision of the battery. Dont get the 3450 ones. If the seller is really selling a 3450mAh one, then its probably one of the old ones with the known issues.

ncc8uetou5et said:
No, you are wrong. Those 3550mAh batterys are the brand new ones from huawei. Those are the newest revision of the battery. Dont get the 3450 ones. If the seller is really selling a 3450mAh one, then its probably one of the old ones with the known issues.
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Thanks for the heads-up. Just out of curiosity - how do you know that? When I contacted Huawei support, they did not answer me whether the 3550mah bat is a genuine product, or a farce. They avoided that question until they force-closed my support ticket without a proper answer.

First: Because i bought one and informed myself before. Then the new battery ran better then ever before. Even better then when the nexus 6p was new. Its the new batch that is better then ever before.
Second: you can read more about this topic in the correct forum thread about that: https://forum.xda-developers.com/showpost.php?p=78453441&postcount=1023
The thickness of the cable does not matter that much. Something you can care about is the weight. But this is something you can check when you got the new battery and also took the old one out.
To have longer battery life dont use the original charger. Use max a 5V 2A one. For example from a older Samsung mobile phone. Those have good electrical efficiency.

ncc8uetou5et said:
First: Because i bought one and informed myself before. Then the new battery ran better then ever before. Even better then when the nexus 6p was new. Its the new batch that is better then ever before.
Second: you can read more about this topic in the correct forum thread about that: https://forum.xda-developers.com/showpost.php?p=78453441&postcount=1023
The thickness of the cable does not matter that much. Something you can care about is the weight. But this is something you can check when you got the new battery and also took the old one out.
To have longer battery life dont use the original charger. Use max a 5V 2A one. For example from a older Samsung mobile phone. Those have good electrical efficiency.
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Click to collapse
Thanks again.
For the 3 years I've bee using my 6P I never had battery life issues. In fact, even now the battery is holding well, despite the stats showing that my battery might be dying.
I came to this forum section looking for feedback on what could possibly be going on with my phone presenting the issues I am having. I am no mobile tech unlike many of guys around here. I might budge then and hope that the local Huawei repair center in my city will be of more help than the official Huawei support.