[Q] Is my battery dead? - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello guys!
I've been having battery issues for a few months now. I can barely use my phone for a whole day, without having to charge it... 6-7 hours after I unplug it in the morning.
My day goes like this:
I wake up and use my phone for roughly 20 minutes
I take the bus which is about 25-30 minutes of use
Then I rarely use it at school
A few hours later I take the bus to the gym and use it there for probably 30 minutes total
Then I use it 25-30 minutes again on the way home
When I then get home, the phone is < 15% battery. I run 100% brightness and I just use it for browsing.
I just updated to Lollipop (running stock all the way) but the issue hasn't been fixed. What can I do? It's irritating to run around with the thought of my phone running out of juice in the middle of the day.
Thanks!

Amazon and an Anker replacement battery .

JJEgan said:
Amazon and an Anker replacement battery .
Click to expand...
Click to collapse
So you think it's the battery?

mortenmoulder said:
So you think it's the battery?
Click to expand...
Click to collapse
More the fact that you need to start somewhere and the battery is the first to eliminate .

JJEgan said:
More the fact that you need to start somewhere and the battery is the first to eliminate .
Click to expand...
Click to collapse
That's a 30 dollar start.

mortenmoulder said:
That's a 30 dollar start.
Click to expand...
Click to collapse
Well it's either your battery or you must have a wakelock keeping your phone awake a lot of the time. You can install wakelock detector and try and figure if something is draining your battery but I'm guessing since you have a note 3, it is a year or so old roughly? My guess also is that it's the battery. Do you have any friends with same device? If so swap batteries for a day and see if his battery dies quickly but you still have plenty of battery left. If so it's the battery mate. Another thought, I buy phones off contract now but back when I was tied to a specific carrier I could go into their local retail store and they would give me a new battery. You might try that if your circumstances are the same as mine were.
Good luck!
Sent from my SGH-I337 using XDA Free mobile app

mortenmoulder said:
Hello guys!
I've been having battery issues for a few months now...
Click to expand...
Click to collapse
Which phone? Have you tried the specific forums for that phone?
How much battery do you lose overnight?
But generally, what are you doing in those times? Do you have Data, Wifi, GPS and BT all on during all that time?
An app like Better Battery Stats can help you work out just what is draining your phone.

Journyman16 said:
Which phone? Have you tried the specific forums for that phone?
How much battery do you lose overnight?
But generally, what are you doing in those times? Do you have Data, Wifi, GPS and BT all on during all that time?
An app like Better Battery Stats can help you work out just what is draining your phone.
Click to expand...
Click to collapse
I posted in the Note 3 subforum... Which phone do you think I have?
I charge it every night. Otherwise it dies.
Data on. WiFi on/off (off when I don't have signal), GPS off, and BT off.
Klown80 said:
Well it's either your battery or you must have a wakelock keeping your phone awake a lot of the time. You can install wakelock detector and try and figure if something is draining your battery but I'm guessing since you have a note 3, it is a year or so old roughly? My guess also is that it's the battery. Do you have any friends with same device? If so swap batteries for a day and see if his battery dies quickly but you still have plenty of battery left. If so it's the battery mate. Another thought, I buy phones off contract now but back when I was tied to a specific carrier I could go into their local retail store and they would give me a new battery. You might try that if your circumstances are the same as mine were.
Good luck!
Sent from my SGH-I337 using XDA Free mobile app
Click to expand...
Click to collapse
It's from October 2013. I spoke to Samsung and they want me to send it in, because 9/10 cases it's not the battery or software, she said. Bull**** is what I say.
I can't send it in though. So I have to try a new battery.

A dead battery is usually recognisable by these symptoms:
- Sudden drops in battery level (from 70 to 30 in 3 seconds, for example).
- Random reboots with a sudden drop in battery.
- bulges, bloats or a curves battery when you look at it on a table.
- Extreme drain not caused by wakelocks, processes or settings, that still occurs without a SIM and MicroSD.
- Not fixed by a factory reset. (An Update isn't a reset.)
Did you try a factory reset? That's the first step in diagnosing a problem like this.
Did you try it without the (if you use one) MicroSD and SIM?
The MicroSD tends to cause Mediascanner wakelocks from a corrupt file. Easy to fix, but easier to miss.

mortenmoulder said:
I posted in the Note 3 subforum... Which phone do you think I have?
I charge it every night. Otherwise it dies.
Click to expand...
Click to collapse
Well... let's see... there's n900, n900t, n900a, n900v, n900p, n9002 and n9005 just for major types - all of them are Note 3's. At least 3 of them have their own sub-forums with their own Q&A section.
You could try charging it in the afternoon, say on the W/E and see how it goes when it is off overnight.
You could try BBS and see what is causing the problem, or Wakelock Detector will also give you info.
Or you could buy a new battery and hopefully NOT find out it does exactly the same thing when you've got it.

Related

[Q] ROM problem or my battery?

Currently using Stepp_aospX 1.0.0-MR2.
When I'm watching a 30 minute YouTube video, the battery goes down by about 45%. When I turn off the phone and turn it back on, the battery jumps back up about 20-30%. Now I'm wondering if this is a problem with by battery or with the ROM.
Can anyone else get this issue to occur on their phone?
probably the battery, how old is the battery? Any water damage?
THEindian said:
probably the battery, how old is the battery? Any water damage?
Click to expand...
Click to collapse
I'm using the same battery the phone came with (bought new 2 years ago). No water damage.
Two years is a lot of time bud, thats the problem right there.. Batteries wear down, imagine how many times that battery has gone from 0% to 100% in the course of 2 years..
Sent from my SPH-L710 using xda premium
Undiscovered said:
I'm using the same battery the phone came with (bought new 2 years ago). No water damage.
Click to expand...
Click to collapse
Yeah, it sounds like you need a new battery. Anker makes great ones, they aren't too expensive, just buy them off of amazon. Before you do that, take out the battery and check for lumps or stuff like that.
Again, there is a 90% change that you just need a new battery
That's what I was afraid of. No lumps on the battery (thankfully). Probably not going to buy a new battery though. Waiting for a good deal on a Galaxy SIII or Nexus 4.
Thanks guys.
Undiscovered said:
That's what I was afraid of. No lumps on the battery (thankfully). Probably not going to buy a new battery though. Waiting for a good deal on a Galaxy SIII or Nexus 4.
Thanks guys.
Click to expand...
Click to collapse
Someone once said to charge the battery to 100% then clear battery stats then drain it down to almost 0% then clear stats again. then charge it back to 100% in one sitting. that helps me sometimes when flashing an old backup and the percentage jumps around after a reboot.
elmagnificado said:
Someone once said to charge the battery to 100% then clear battery stats then drain it down to almost 0% then clear stats again. then charge it back to 100% in one sitting. that helps me sometimes when flashing an old backup and the percentage jumps around after a reboot.
Click to expand...
Click to collapse
Thats a placebo. It really doesn't do very much. If you get random battery level jumps, its a sign that you need a new battery
Spin it
Undiscovered said:
That's what I was afraid of. No lumps on the battery (thankfully). Probably not going to buy a new battery though. Waiting for a good deal on a Galaxy SIII or Nexus 4.
Thanks guys.
Click to expand...
Click to collapse
Ive found that a lot of times you can't see it starting to bow, but if you spin it you can tell. If it just spins 90-180* then it's probably ok, but of it spins more than that it's bad. I grab the battery charger + 3 batteres from eBay for under $10. Now I just swap batteries rather than charge the phone.

[SOLVED] S4 I9500 cyclic reboots and dead battery - strange behaviour

Hi,
I have a Galaxy S4 I9500 octa core version, latest official firmware available installed (MD5) and everything was fine until a week ago. The issue is like this: only when utilizing it even for few minutes only (browsing the internet, watching Youtube, sending messages, etc.) the phone dies completely and reboots. After reboot battery shows 0% (although it was almost full) and reboots again and again until it eventually dies completely. If I wait 20-30 minutes and restart the phone, everything is fine. Or if I put the charger and charge it for few minutes it comes back to life. This is a very random behavior but it happens now every day. The phone is not hot or heavily used and it happens when either connected to wifi or 3G. Sometimes, wifi settings are lost!
Before trying to master reset the phone, is any of you having similar issues (I read that there is a similar behavior for some of the users when using the camera)? Is this related to the battery?
Thanks,
Mugur
http://mugur-ionescu.ro/tag/android
You can see this strange battery graph
And this is even more obvious
usually when phone exceeds the limit SOC highest temperature, it turns off or reboot. but you say that it is not geeting hot.
so you should think about battery, try with another one.
Ordered new battery now. Will see tomorrow.
imugur said:
Ordered new battery now. Will see tomorrow.
Click to expand...
Click to collapse
Hi, read my last post there http://forum.xda-developers.com/showthread.php?t=2397950 (I don't want copy-paste)
I think it's faulty motherboard and that the only solution is replacement.
Did you change the battery? I am on stock ROM.
imugur said:
Did you change the battery? I am on stock ROM.
Click to expand...
Click to collapse
Nope, I'm gonna send it to reclamation. What about you? Did new battery solve this problem?
imugur said:
Hi,
I have a Galaxy S4 I9500 octa core version, latest official firmware available installed (MD5) and everything was fine until a week ago. The issue is like this: only when utilizing it even for few minutes only (browsing the internet, watching Youtube, sending messages, etc.) the phone dies completely and reboots. After reboot battery shows 0% (although it was almost full) and reboots again and again until it eventually dies completely. If I wait 20-30 minutes and restart the phone, everything is fine. Or if I put the charger and charge it for few minutes it comes back to life. This is a very random behavior but it happens now every day. The phone is not hot or heavily used and it happens when either connected to wifi or 3G. Sometimes, wifi settings are lost!
Before trying to master reset the phone, is any of you having similar issues (I read that there is a similar behavior for some of the users when using the camera)? Is this related to the battery?
Thanks,
Mugur
http://mugur-ionescu.ro/tag/android
Click to expand...
Click to collapse
I have exactly the same issue on my octa since 2 days.I think it is battery related problem.my battery became fatter now.how I know original vs fake battery when buying?
Sent from my GT-I9500 using XDA Premium 4 mobile app
Mine is fatter too! Just changed it with a new one and so far everything is good
Swollen battery
I am now few hours on the new battery and everything is fine. I am wondering why my battery swollen. Is it because I am charging the phone the whole night? A guy from the store told me that I should remove the charger when is 100% charged. Is this true??? isn't there any protection for the battery? very strange anyway. Samsung, are you aware? I am attaching a photo with both batteries, you can observe the swollen battery.
Mugur
http://mugur-ionescu.ro/tag/android
imugur said:
I am now few hours on the new battery and everything is fine. I am wondering why my battery swollen. Is it because I am charging the phone the whole night? A guy from the store told me that I should remove the charger when is 100% charged. Is this true??? isn't there any protection for the battery? very strange anyway. Samsung, are you aware? I am attaching a photo with both batteries, you can observe the swollen battery.
Mugur
http://mugur-ionescu.ro/tag/android
Click to expand...
Click to collapse
Mine is also made in China maybe that's why we have the same problem others have made in Vietnam or Korea
Sent from my GT-I9500 using XDA Premium 4 mobile app
imugur said:
I am now few hours on the new battery and everything is fine. I am wondering why my battery swollen. Is it because I am charging the phone the whole night? A guy from the store told me that I should remove the charger when is 100% charged. Is this true??? isn't there any protection for the battery? very strange anyway. Samsung, are you aware? I am attaching a photo with both batteries, you can observe the swollen battery.
Mugur
http://mugur-ionescu.ro/tag/android
Click to expand...
Click to collapse
I think this will happen again, so plz keep in touch, i want to know about this case. Thanks.
(By the way, i received many I9505 to be fixed, faulty PBA when phone is dying very quick, sometime from 100% to 0% for 5 sec, even with new battery)

[Q] Please help me solve my battery drain $5 reward!

Hi guys
After two weeks of trying to solve this myself I'm completely out of ideas and desperate. My phone is an international d802 running on a strong Australian 4G signal.
No matter what I do I seem to be getting around 3%/hour battery drain when the phone is idle/sleeping.
I've been analysing with betterbatterystats and wakelockdetector and my phone seems to be deep sleeping 99% of the time yet the battery still drains.
It the past couple of weeks I have experimented with Stock LG, Cleanrom, Cyanogenmod and Omni as well as a custom kernel and the drain happens on all of them.
The test I performed last night involved
*Completely wiping my phone restoring the factory image
*Running setup and only installing betterbatterystats (wakelockdetector was installed this morning after the test)
*Disabled WIFI, BT, GPS, Location Services, NFC and Sync.
*Leaving the phone on my table unplugged but not in use.
*I woke up half way through the night the check the result and when I noticed it was still draining I disable data for the 2nd half of the night.
I've attached some screenshots of what betterbatterystats and wakelockdetector had to say ignore the flight mode I only put it in this mode for the last couple of minutes.
$5 paypal to the first person that can solve this problem for me! getting a new phone doesn't count
Any and all advice would be appreciated.
More screenshots. I only installed wakelockdetector this morning after the test to check what it had to say AFAIK it should still have accurate results despite this.
What apps do you have that sync?
Ur crazy and without signal.
Sent from my LG-D802 using xda app-developers app
rquiett said:
What apps do you have that sync?
Click to expand...
Click to collapse
For this test it should have been nothing as it was a complete fresh install with no user apps other than BBS. I manually disable all of google syncing in the settings menu. I've performed similar tests in the past couple of weeks with my normal daily driver setup i.e CM with a few apps running and sync/bt/nfc/wifi/data enabled and it produces very similar results.
This test was just an absolute barebones "control" test to rule out anything I could have installed so I was shocked to still see the drain.
darkobas said:
Ur crazy and without signal.
Click to expand...
Click to collapse
I'm not quite sure what you are trying to say? If you are referring to the 3hrs of no signal in BBS that would be when I disable data for the 2nd half of the test.
Ok after another night of testing I'm at a loss.
This time I tested in flight mode the whole time which should rule out any sort of radio issues.
To my shock I lost 25% overnight at 3.2%/h screenshots attached.
$5 paypal to the first person that can solve this problem for me!
Looks like u have a bad battery
Sent from my SM-N900P using xda app-developers app
yeah with data provided it can only be bad battery.
reboot and check for weird percentage jumps, just for fun. They might not occur, I would return the phone for service if I were you.
Sent from my LG-D802
Whaaaaaat I get %3 an hour every day anyways. This is normal
Sent from my LG-D802
Brava27 said:
Whaaaaaat I get %3 an hour every day anyways. This is normal
Sent from my LG-D802
Click to expand...
Click to collapse
No its not. I usually drop about 2% in 8hrs with LTE on, being when I am sleeping and not touching the phone of course.
Oh dear this isn't great news though on one hand I'm almost strangely relieved as I've been going crazy testing every possible solution for the past couple of weeks.
Now the bad news. My phone is a grey import (so I could get the international model before the local model was released) so warranty/service could be a massive pain if at all possible.
I'm now looking into purchasing a replacement battery. The only one's I can find are on ebay for around $60 delivered and then I'd need to pry the phone open to replace it.
Is there any way I can 100% confirm it is a faulty battery before spending more money? I do recall certain tools during my testing describing the battery health as good but I don't know how reliable they are.
Voltage leak indeed. Could well be a bad phone and boot just battery.I may lose .1-.2% overnight airplane mode. Sry bud.
x714x said:
No its not. I usually drop about 2% in 8hrs with LTE on, being when I am sleeping and not touching the phone of course.
Click to expand...
Click to collapse
Riiight. So your phone without touching it, on LTE, will last you 16 days?
Just an idea
try this methode
forum.xda-developers.com/showthread.php?t=2479892&highlight=throttle
I'd have to agree with the majority here and blame it on a bad battery.
See if your location options are on, if they are, turn them off and try again.
Partager.info said:
Just an idea
try this methode
forum.xda-developers.com/showthread.php?t=2479892&highlight=throttle
Click to expand...
Click to collapse
Sorry, what's this got to do with battery?
drc13 said:
Hi guys
After two weeks of trying to solve this myself I'm completely out of ideas and desperate. My phone is an international d802 running on a strong Australian 4G signal.
No matter what I do I seem to be getting around 3%/hour battery drain when the phone is idle/sleeping.
I've been analysing with betterbatterystats and wakelockdetector and my phone seems to be deep sleeping 99% of the time yet the battery still drains.
It the past couple of weeks I have experimented with Stock LG, Cleanrom, Cyanogenmod and Omni as well as a custom kernel and the drain happens on all of them.
The test I performed last night involved
*Completely wiping my phone restoring the factory image
*Running setup and only installing betterbatterystats (wakelockdetector was installed this morning after the test)
*Disabled WIFI, BT, GPS, Location Services, NFC and Sync.
*Leaving the phone on my table unplugged but not in use.
*I woke up half way through the night the check the result and when I noticed it was still draining I disable data for the 2nd half of the night.
I've attached some screenshots of what betterbatterystats and wakelockdetector had to say ignore the flight mode I only put it in this mode for the last couple of minutes.
$5 paypal to the first person that can solve this problem for me! getting a new phone doesn't count
Any and all advice would be appreciated.
Click to expand...
Click to collapse
charge battery full, turn phone off. let sit a few hours. turn back on. what battery level at ? bad battery if not 100%
vween said:
Sorry, what's this got to do with battery?
Click to expand...
Click to collapse
You way read the whole topic with feedbacks, and you will maybe understand.
some people reported a good behaviour of battery. So maybe it could help.
Thanks for all the extra advice guys
Partager.info said:
Just an idea
try this methode
forum.xda-developers.com/showthread.php?t=2479892&highlight=throttle
Click to expand...
Click to collapse
Went to try that a a couple of days ago but unfortunately the dialer code doesn't work from cyanogenmod and haven't bothered to flash back to stock to test it out again.
gentlemandroid17 said:
charge battery full, turn phone off. let sit a few hours. turn back on. what battery level at ? bad battery if not 100%
Click to expand...
Click to collapse
Yes someone actually advised that to me on the whirlpool forums earlier so I did that very thing last night.
Just turned it on and it was on 98%. Not sure what to make of the result??
Bad phone or battery is the result.

Poor battery no matter which rom

I've been using several different 7.1.2 roms and battery life has been atrocious. I use wingoku 4.1.
I pair my smart watch to it but even when I use wifi (no bt) its bad, draining quickly, last checked about 22% per hr. Even with screen off listening to podcasts it still will drop a lot more than it used to.
I really don't have much in terms of stats. Honestly I don't obsess much about it normally but now its noticable.
Aside from suggesting another rom & kernel, would I benefit from formatting data and starting over?
KLit75 said:
I've been using several different 7.1.2 roms and battery life has been atrocious. I use wingoku 4.1.
I pair my smart watch to it but even when I use wifi (no bt) its bad, draining quickly, last checked about 22% per hr. Even with screen off listening to podcasts it still will drop a lot more than it used to.
I really don't have much in terms of stats. Honestly I don't obsess much about it normally but now its noticable.
Aside from suggesting another rom & kernel, would I benefit from formatting data and starting over?
Click to expand...
Click to collapse
Install accubattery and run it though a few charge cycles, it will be able to tell you the life left in your battery, it's possible that you have the same issue many of us have had with a degradation of the battery.
Triscuit said:
Install accubattery and run it though a few charge cycles, it will be able to tell you the life left in your battery, it's possible that you have the same issue many of us have had with a degradation of the battery.
Click to expand...
Click to collapse
Yea. Thats my biggest fear. Ive replaced small parts before but my eyesight isn't as good as it used to be so Im afraid I might mess it up. Plus I'll need to buy a heat gun.
I'll be more than a little pissed if the battery's shot. This phone is barely 14 months old. Either give us a decent battery or make it replaceable.
Thanks for the info btw. I just installed the app.
Update--Im switching things up a bit. Recently I made some changes and this time I flashed a new rom without some of those changes.
1. I had switched from Action 3 to Nova
*HIGHLY doubt nova is eating up my battery so Im still using it BUT I did remove a widget that has weather. Since I keep phone on device only location, I think theres a chance its always trying to find my locale and consuming battery.
2. I didn't add a gov profile yet.
3. This is the first time in about 4 or 5 rom flashes I didnt flash CTT Mod.
* Again I doubt this is causing battery issues but Im gonna hold off flashing it. No throttling thus far.
As suggested Ill be monitoring with accubattery for a few cycles. But been using my phone about 90 mins this morning (at least 90% of that time actively using with screen on) and I've lost 13%--a huge improvement from yesterday.
KLit75 said:
Aside from suggesting another rom & kernel, would I benefit from formatting data and starting over?
Click to expand...
Click to collapse
Accubattery for the proof. New battery for the fix. You could always buy online and have it installed locally. Read up on where to score a good replacement battery, rather than another dud.
Edit: Read this: https://forum.xda-developers.com/showpost.php?p=72814690&postcount=6
v12xke said:
Accubattery for the proof. New battery for the fix. You could always buy online and have it installed locally. Read up on where to score a good replacement battery, rather than another dud.
Edit: Read this: https://forum.xda-developers.com/showpost.php?p=72814690&postcount=6
Click to expand...
Click to collapse
Thanks. But for now it looks like my battery is ok. I did a follow-up post above. And to follow-up on that, Im still getting good battery life.
Franco Kernel
KLit75 said:
Thanks. But for now it looks like my battery is ok. I did a follow-up post above. And to follow-up on that, Im still getting good battery life.
Click to expand...
Click to collapse
Okay, sounds good. What does Accubattery report your battery health as? (health tab)
v12xke said:
Okay, sounds good. What does Accubattery report your battery health as? (health tab)
Click to expand...
Click to collapse
Its not really giving me much info yet. Because of my schedule throughout the day Ive charged periodically so I have enough juice in case I need it. Do I need to let it run lower to get an accurate reading?
KLit75 said:
Its not really giving me much info yet. Because of my schedule throughout the day Ive charged periodically so I have enough juice in case I need it. Do I need to let it run lower to get an accurate reading?
Click to expand...
Click to collapse
Best to let it run below 20% at least and then fully charge until the APP tells you the battery is full- not your phone. Don't unplug until Accubattery says it is full. What you will observe is that the phone will continue to charge for 45 minutes to an hour past when the phone itself is reporting 100%. You will find the estimated capacity under the Health tab. Once or twice below 20% is enough to get a close approximation. After that it will move a couple percent max. You will know soon enough.
v12xke said:
Best to let it run below 20% at least and then fully charge until the APP tells you the battery is full- not your phone. Don't unplug until Accubattery says it is full. What you will observe is that the phone will continue to charge for 45 minutes to an hour past when the phone itself is reporting 100%. You will find the estimated capacity under the Health tab. Once or twice below 20% is enough to get a close approximation. After that it will move a couple percent max. You will know soon enough.
Click to expand...
Click to collapse
Well it turns out my battery is in need of replacing.
I let it run down like you said. I was going to go further down but once it hit 20% my phone turned off. I plugged it in, opened accubattery and it said 46% under health.
But I just checked again after charging to 100% and it now says 63% (2182 mAh total capacity).
I checked my imei on the Huawei site and my phone is 3 days out of warranty. Im hoping to get them to fix it.
KLit75 said:
Well it turns out my battery is in need of replacing. I let it run down like you said. I was going to go further down but once it hit 20% my phone turned off. I plugged it in, opened accubattery and it said 46% under health. But I just checked again after charging to 100% and it now says 63% (2182 mAh total capacity). I checked my imei on the Huawei site and my phone is 3 days out of warranty. Im hoping to get them to fix it.
Click to expand...
Click to collapse
Well sorry to hear that. Good luck to you on the RMA route. If not, the Cameron Sino brand replacement is a bit more expensive but includes a working battery temperature sensor. It will make your phone like new. Note in the thread I referenced above, some parts may get scratched/cracked depending on the skill of the repair person. They aren't expensive so it you are intending to keep the 6P for a while longer, it may be worth it to buy those just in case.
v12xke said:
Well sorry to hear that. Good luck to you on the RMA route. If not, the Cameron Sino brand replacement is a bit more expensive but includes a working battery temperature sensor. It will make your phone like new. Note in the thread I referenced above, some parts may get scratched/cracked depending on the skill of the repair person. They aren't expensive so it you are intending to keep the 6P for a while longer, it may be worth it to buy those just in case.
Click to expand...
Click to collapse
Thanks for the support! I checked that thread and didn't see specific parts (inexpensive ones you referenced) If they're listed Ill look again. It doesn't seem too daunting. I was able to replace the screen on my son's WiU controller. Those were very tiny parts and YES--I did snap off a clip, however I was able to fudge it and it's still working about a year later.
Far as RMA, does anyone know if they replace it with the same crappy stock battery? From my perspective this seems like a clear case where a recall is in order.
But if its the same battery, Im just setting myself up for the same problems 8 to 12 months from now. Even if I buy a new phone Id still want to sell this one and thats not as easy with a crap battery. Plus theyd have my phone for x days so Id need to find a temp phone in the meantime.
Don't mean to jabber on...this sucks.
Oh yeah...cuz it was after hours I sent an email to support last night. Do you think Ill get a response? Or should I just call when I have time to be on hold?
Spoke to a clone at Huawei then asked to speak to the clone's supervisor (wasn't sure if clones had supervisors--they do. But the programming is identical.) Long frustrating phone call and they aren't going to replace my battery because its out of warranty...by 4 f#@&ing days!
I told them they lost a customer for life and I was being 100% sincere. How could I ever buy from people who thinks it ok to sell defective crap, know about it, then do nothing to make things right?
I'm gonna replace the battery on my own. Whether things go good or terrible, one thing is certain--itll be the last time I ever replace anything on any product made by Huawei.

S10+(SM-G975U1) battery life went bad

Does anyone know that is wrong with my phone?
the standby battery life off the chart
i can get close to 9h SOT stright no problem,but if i leave it on standby i can't even get 16hours out of it
no warm,hot or something like that
i thought it was the battery but it is still the same after replace the battery
i've try anything i can find on internet
1.Disable AOD
2.Reset network setting
3.airplane mode
4.factory reset
5.screen resolution
6.adaptive brightness,adaptive power saving
7.reflash firmware
8.replace new battery
9.switch it off for 24hours(not even lose 1%)
i'm ran out of idea now
if anybody know what wrong with this phone please help me
sorry for my english ><
You might need to take it somewhere and have a tech look at it or contact Samsung on it or claim warranty with Samsung.
See if it does it in safe mode.
Probably a rogue apk(s)... a software issue.
okay i'm going to give a try on safe mode
it's still there losing a about 15% over 5 hours on idle.
Same on my note 10. Battery live just went bad over nigh, exactly 1 year after I bough the phone. So I guess this is build in to make us upgrade to the next gen phone. I won't even waste my money to replace the battery because I know it won't make any difference. Typical $am$ung
zackyo said:
it's still there losing a about 15% over 5 hours on idle.
Click to expand...
Click to collapse
I'm running on Pie with a 10+ so you may have different issues/solutions. One of the big reasons I never upgrade; I have this phone optimized, it's fast, stable, reasonably secure and I like it. Took a lot of time to get to this point.
Lol, I'm still happily running W7x64
Probably a Google apk; Backup Transport*, Google Services Framework and Google Play Services are known offenders.
Try clearing their data.
I package block the first 2 and use Karma Firewall to block GP Services except when I need it for gmail or gmaps.
In Developer options look at running services.
Also in the same look at Standby apps; all buckets should show as active. If not then power management** is active, disable all power management; Android will manage it's self nicely.
Enable only the "Optimized" option for display/cpu and fast charging in Device Care.
Use the factory load version of Device Care if on Pie. Firewall block it though after which use it's system cache cleaner.
Download Galaxy Labs Battery Tracker from the Galaxy store.
Download Karma Firewall from Playstore.
Consider using this: https://www.packagedisabler.com/
*turning off backup Transport in goggle settings doesn't stop it and Framework is a dependency of the former I think. It needs blocked too and will still show as running but at a very reduce amount.
Occasionally even when blocked all 3 need their data cleared to stop excessive battery usage.
**track down the roque apks one by one and deal with them without using power management options.
Burllz said:
Same on my note 10. Battery live just went bad over nigh, exactly 1 year after I bough the phone. So I guess this is build in to make us upgrade to the next gen phone. I won't even waste my money to replace the battery because I know it won't make any difference. Typical $am$ung
Click to expand...
Click to collapse
i completely agree with you
there no point replacing the battery like i did
Li-Ion/Li-Poly can't go bad in just 1 night unless it blow up or something
even my previous note 5 battery can take charge day in day out for over 3years without needing a new battery.
blackhawk said:
I'm running on Pie with a 10+ so you may have different issues/solutions. One of the big reasons I never upgrade; I have this phone optimized, it's fast, stable, reasonably secure and I like it. Took a lot of time to get to this point.
Lol, I'm still happily running W7x64
Probably a Google apk; Backup Transport*, Google Services Framework and Google Play Services are known offenders.
Try clearing their data.
I package block the first 2 and use Karma Firewall to block GP Services except when I need it for gmail or gmaps.
*turning off backup Transport in goggle settings doesn't stop it and Framework is a dependency of the former I think. It needs blocked too and will still show as running but at a very reduce amount.
Occasionally even when blocked all 3 need their data cleared to stop excessive battery usage.
Click to expand...
Click to collapse
i wish i can downgrade it back to pie and stay there like you did,but now i'm stuck with Bit 4 firmware can't even roll it back to OneUi 2.1
now i'm going to give a try to disable those stuff like you said xD
Burllz said:
Same on my note 10. Battery live just went bad over nigh, exactly 1 year after I bough the phone. So I guess this is build in to make us upgrade to the next gen phone. I won't even waste my money to replace the battery because I know it won't make any difference. Typical $am$ung
Click to expand...
Click to collapse
Avoid charging to 100%
Avoid draining below 30%
Never charge battery if temp is below 60F and especially if freezing or below.
Ideal charging start charging temp seems to be about 80-90F
Keep battery temp below 100F whenever possible.
Shut it down or cool it if battery reaches 105F when using it.
Li's like small frequent midrange charge cycles*.
I run between 40-65% normally and fast charge it 3 to 4 times a day.
A charge takes about 10-12 minutes.
I'm at over a year and not seeing any detectable deterioration yet.
*this can extend the battery life by hundreds even thousands of full charge cycles.
zackyo said:
i wish i can downgrade it back to pie and stay there like you did,but now i'm stuck with Bit 4 firmware can't even roll it back to OneUi 2.1
now i'm going to give a try to disable those stuff like you said xD
Click to expand...
Click to collapse
Live and learn. Play with it and sort it out.
You could always get it flashed back to the original firmware if worse comes to worst... hopefully that won't be necessary.
blackhawk said:
Avoid charging to 100%
Avoid draining below 30%
Never charge battery if temp is below 60F and especially if freezing or below.
Ideal charging start charging temp seems to be about 80-90F
Keep battery temp below 100F whenever possible.
Shut it down or cool it if battery reaches 105F when using it.
Li's like small frequent midrange charge cycles*.
I run between 40-65% normally and fast charge it 3 to 4 times a day.
A charge takes about 10-12 minutes.
I'm at over a year and not seeing any detectable deterioration yet.
*this can extend the battery life by hundreds even thousands of full charge cycles.
Click to expand...
Click to collapse
agree,this will reduce the stress on the battery except on Note4,that phone just keep asking for new battery every
6-12months no matter what i do.
for me personally i just use it as day in day out like most people do course i don't mind replacing the battery every 1-2 years as long it works the way it should,i mean not the way my S10+ does right now ><
blackhawk said:
Live and learn. Play with it and sort it out.
You could always get it flashed back to the original firmware if worse comes to worst... hopefully that won't be necessary.
Click to expand...
Click to collapse
i totally understand what you meant xD and yeah hopefully that won't be necessary.
zackyo said:
agree,this will reduce the stress on the battery except on Note4,that phone just keep asking for new battery every
6-12months no matter what i do.
for me personally i just use it as day in day out like most people do course i don't mind replacing the battery every 1-2 years as long it works the way it should,i mean not the way my S10+ does right now ><
Click to expand...
Click to collapse
I haven't been a saint with the 10+'a battery but the insults add up if you do it every day.
Likewise being conservative with the charging and temp parameters should too.
It will be interesting how long this battery lasts as I use the phone a lot.
Accubattery to spite it's faults is a good monitoring tool. It's charge reminder is handy and it's milliamp overlay has been useful.
It also logs charge/discharge milliamps and times which is probably the best battery indicator.
speaking of discharge rate,may i know whats your?
mine was like 100ma-150ma on idle off screen thats pretty high even compare to 3 years old device
zackyo said:
speaking of discharge rate,may i know whats your?
mine was like 100ma-150ma on idle off screen thats pretty high even compare to 3 years old device
Click to expand...
Click to collapse
Sounds normal even low for idle SOT...
blackhawk said:
Sounds normal even low for idle SOT...
Click to expand...
Click to collapse
okay noted thanks.
look like i'm going to dive deeper into this device then
not giving up on this beauty devices yet
zackyo said:
okay noted thanks.
look like i'm going to dive deeper into this device then
not giving up on this beauty devices yet
Click to expand...
Click to collapse
Disable Android updates. Only update after others have given feedback and you have more to gain than loss. Once you update you may well need to start this witch hunt all over.
Androids are fun to play with... go to it
noted,will do
do you recommended me to rollback to 1st 4 bin Nov firmware or just stick with current firmware?
zackyo said:
noted,will do
do you recommended me to rollback to 1st 4 bin Nov firmware or just stick with current firmware?
Click to expand...
Click to collapse
Depends what you want. If not sure, play with this one for a while.
I'm still running on Pie on my 10+ so I don't bother looking much at updates.
I'm not pleased with Q though so it's a no brainer to stay with Pie. At this point I have near zero issues, it's fast, stable, it does all I need it to do and runs the apps I use well.
zackyo said:
Does anyone know that is wrong with my phone?
the standby battery life off the chart
i can get close to 9h SOT stright no problem,but if i leave it on standby i can't even get 16hours out of it
no warm,hot or something like that
i thought it was the battery but it is still the same after replace the battery
i've try anything i can find on internet
1.Disable AOD
2.Reset network setting
3.airplane mode
4.factory reset
5.screen resolution
6.adaptive brightness,adaptive power saving
7.reflash firmware
8.replace new battery
9.switch it off for 24hours(not even lose 1%)
i'm ran out of idea now
if anybody know what wrong with this phone please help me
sorry for my english ><
Click to expand...
Click to collapse
Dial *#0228# in telephone app , and a advanced-looking app will pop up, click on quick start, neglect any warning messages.

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