Would anyone know exactly how much a replacement screen would cost. This is my wifes phone and she is very worried.
Please tell me the cost of the screen.
It NOT the other screen, its the inner screen. Its cracked in a few places and looks like a kaliedoscope.
Someone help me quickly please.
Thanks
Manan.
Try contacting http://pdascreens.co.uk ... the home page contains round the world links.
manan.mistry said:
Would anyone know exactly how much a replacement screen would cost. This is my wifes phone and she is very worried.
Please tell me the cost of the screen.
It NOT the other screen, its the inner screen. Its cracked in a few places and looks like a kaliedoscope.
Someone help me quickly please.
Thanks
Manan.
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hey manan
r u frm india..even i broke my inner screen wen i met with an accident ...i have an xda ii ..i gave it to the service center in mumbai they charged me around 8000 rs ($150 approx)
if ur intrested in knwing the address PM me
Hi guys recently my phone got wet and I had to order a replacement. Ok I got the replacement an it turned out that phone was a POS!!! Today I called the verizon warranty center to get a replacement for the replacement . I guess it turns out now they are just upgrading continuum users because it is such an old phone... Now I will be getting a droid X2 tomorrow in the mail. Its like an double edged sword. This has to be the best phone forum on XDA!!!! I will miss you guys lol. Time to move on to the Droid X2 forum now...
Just bought a new Defy+ last month and today suddenly a dead/stuck pixel has popped up on the screen . It's just one single pixel. Tried some apps available in market, didn't fix it.
Will this be covered in warranty in India?
sure bro it will be covered..show them the case and i hope they replace the phone.. be kind to them at first but if they don't ... bump them up lol
i don't know how it's managed in India, but there are some rules about LCD screens which tell how many dead pixels are acceptable on some surface. You should first get to know about the rules before sending your phone to the OP, because if there are some, you just lose time waiting for your phone without having it fixed...
Thanks. I've emailed this query to Motorola India. Hope their reply would be positive.
Emailing motorola and that to india is of no use..better go to a nearby service centre and tell them your problem..emailing will get u nothing..
Hey,
Do let us know of any update. I also noticed a dead pixel in the extreme right top corner of screen after the first water test, 1 week after I bought the phone! However, it dissapeared before i could visit the service center! Anyways my phone is now already in service center waiting for its casing to be changed.
I have submitted the phone at Motorola Service Center yesterday. They said it will be fixed, but it will take 10 - 15 days to get it back.
I've got the phone repaired. They've changed the display panel. Problem sorted out!
nsm1234 said:
I've got the phone repaired. They've changed the display panel. Problem sorted out!
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That's great!! Even my phone got replaced!
So a few days ago my phone fell off of my bed and landed screen down on the wood floor and shattered the screen. I simply went to motorola.com , clicked on get help->returns and repairs. and selected request a repair. I filled out the form and selected damaged display, and put a brief explanation of what happened. With in an hour i received an email saying that since it was my first issue they would replace the phone for free! Within another hour i received another email with a code to use on moto maker. I created a new phone and used the code. They even said reply to this email with your order number, and we will make sure to put rush shipping on it! They also sent me an email with a fedex label to send in the broken one. Crazy awesome customer service. Im not sure if this has been posted before but, I had to share it!
Wow that's very nice from Motorola
Sent from Moto X
superkeest said:
So a few days ago my phone fell off of my bed and landed screen down on the wood floor and shattered the screen. I simply went to motorola.com , clicked on get help->returns and repairs. and selected request a repair. I filled out the form and selected damaged display, and put a brief explanation of what happened. With in an hour i received an email saying that since it was my first issue they would replace the phone for free! Within another hour i received another email with a code to use on moto maker. I created a new phone and used the code. They even said reply to this email with your order number, and we will make sure to put rush shipping on it! They also sent me an email with a fedex label to send in the broken one. Crazy awesome customer service. Im not sure if this has been posted before but, I had to share it!
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Motorola provides this "one time replacement" as a service to anyone who has purchased a Moto X through MotoMaker.
jimmydafish said:
Motorola provides this "one time replacement" as a service to anyone who has purchased a Moto X through MotoMaker.
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Would this apply to the Moto X DE as well?
cw18306 said:
Would this apply to the Moto X DE as well?
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yes but a little trickier, but there is a process to get it replaced.
Happened to me as well, Moto has earned my business!
Did not seem that this is possible at least for the developer edition. The support teams are different for the MotoMaker and most of the Motorola Mobility staff for the DE were difficult to work with, recommending several times to "contact AT&T" as if they would help replace my off contract DE.
Sent from my XT1053 using xda app-developers app
How long did you have the phone? Does this only apply 30 days after purchase?
A man on a forum said:
How long did you have the phone? Does this only apply 30 days after purchase?
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I've had it almost 6 months.
My wife is getting her Moto X replaced like this as well. She dropped hers, it landed on the back with a case on (the official clear case from Moto) and it broke the LED panel and digitizer, though the screen wasn't actually broke. I was very impressed with Moto's service here and the ease the process has been. We ordered her a new one today and will be sending the broken one back tomorrow. Good guy Moto!
HeroOfTime said:
My wife is getting her Moto X replaced like this as well. She dropped hers, it landed on the back with a case on (the official clear case from Moto) and it broke the LED panel and digitizer, though the screen wasn't actually broke. I was very impressed with Moto's service here and the ease the process has been. We ordered her a new one today and will be sending the broken one back tomorrow. Good guy Moto!
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Yeah my wife broke her's as well. Same deal. Sadly I already ordered a DevEd to replace it. I like to keep a spare not 2 spares.
balaams_ass said:
Yeah my wife broke her's as well. Same deal. Sadly I already ordered a DevEd to replace it. I like to keep a spare not 2 spares.
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Can you return the one you ordered and get a free replacement for the broken one from them?
vikramkhalsa said:
Can you return the one you ordered and get a free replacement for the broken one from them?
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That's sorta what this whole thread is about. Apparently Motorola offers 1 free replacement for cracked screens. Who knew ? Not me before plunking down the cash on a DevEd.
Anyone try this with one ordered from AT&T
balaams_ass said:
That's sorta what this whole thread is about. Apparently Motorola offers 1 free replacement for cracked screens. Who knew ? Not me before plunking down the cash on a DevEd.
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Yeah I know, I meant did you try to return the deved that you bought, and instead try to get a replacement for your broken one? is it too late? or maybe you could get your broken one replaced and sell one of them..
I believe it's only for moto x's from moto maker. Just chatted with Moto agent and would have to pay for a repair on at&t
vikramkhalsa said:
Yeah I know, I meant did you try to return the deved that you bought, and instead try to get a replacement for your broken one? is it too late? or maybe you could get your broken one replaced and sell one of them..
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Oh sorry. No, I didn't try to return the DevED. I'll sell it outright or keep it as my spare and sell my S4.
But couldn't you not send the broken phone? Anyway, this is very cool considering that not.too many companies do that ( I know HTC does that for the M8 )
Sent from my G510 running CM 11
Do you think if my current non-DE moto x broke that they would let me get a dev edition if I paid the difference between the two?
sasoq said:
I believe it's only for moto x's from moto maker. Just chatted with Moto agent and would have to pay for a repair on at&t
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What if you got the moto x from motomaker but got it with a two year plan from at&t? Will motorola still replace the phone if the screen breaks?
Moto x is a hell of an affordable phone. i thought that i wont be able to get appropiate customer service when i was buying it from flip kart. it worked for 6 months without any problem but after that one problem came with charger . they effortlessly replaced it. i was so happy and obliged to them. flip kart service is amazing i got it within 3-4 days from my request. so thumbs up to motorola and flip kart. you don't have to think twice.
kanika_pahuja said:
Moto x is a hell of an affordable phone. i thought that i wont be able to get appropiate customer service when i was buying it from flip kart. it worked for 6 months without any problem but after that one problem came with charger . they effortlessly replaced it. i was so happy and obliged to them. flip kart service is amazing i got it within 3-4 days from my request. so thumbs up to motorola and flip kart. you don't have to think twice.
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they will provide service as its not available with the retailers and exclusive on flipkart only..
also this is the moto e forum plz consider posting it in moto x forum..(evenif its not needed on a developer site!)