[Q] (AT&T) Note 3 power port repair gone wrong! HELP! - Galaxy Note 3 Q&A, Help & Troubleshooting

I hate that I have such a cryptic title. So the USB 3.0 port broke... the center tab on the USB 2.0 side broke. SO I took the phone to a well-reviewed repair company and they replaced the port. Phone worked for awhile then by the time I got home I noticed the sound was crackly out the speaker, and I wasn't getting data in or out from either the carrier or my wifi router. Then I noticed I wasn't able to send or receive calls.
So I drove back to the repair shop. They said the replacement port module must be defective, and ordered another one that should be in tomorrow. They reinstalled my broken one in the meantime and I rigged the OEM charge cable up so it charges.
BUT.... now it can make and receive calls, BUT:
- The call logs show no calls since this all happened this afternoon. Even though I've made calls.
- I can send texts to people but they don't show up in the conversations. But I receive texts from people that I can view, but when I go back, those aren't showing up, either.
- I still can't connect to the internet, via the carrier or my wifi router (although it says it's connected to the router).
THIS SUCKS. I am supposed to move out of state in a week's time! I started out with a broken USB 3 port but the phone itself worked perfectly. Now I have my broken port back in and a lot of critical functions don't work right or at all!
Please, anyone who can give some thoughts on this, HELP!!!

http://forum.xda-developers.com/note-3-att

Related

wing: data service died

ok so after some long searching, hours on the phone with PDA techs at tmobile, for the second time my phone's data no longer works.
basically i am on tmo for 6 weeks now. after having my wing for 3 weeks the data stopped working, called wetn though trouble shooting, the sent me a replacement. this past week on jan 10th, the data on the new replacement phone stoped working again. called tech again same steps, and they are going to send me a new phone.
at first they said it is a network issue, so to prove thats not the case i go to a friend with a wing, swap sims and his phone with my card worked, his card in my phone did not work.
just to try it i installed Open Touch v2.4 Biggy
which i am now im love with, but didnt change anything...
does anyone know how i might go around avoiding this from happening again.
also on a side note
when the phone attempts to connect and fails, it no longer makes/receives phonecalls or txts. have to power cycle the phone to be able to make calls..
so does any one know why this is happening to me or does tmobile just hate me
You just had a touch of bad luck. I've had my Wing for about a month and a half and I always get a strong signal anywhere, even in my 12th floor apartment in downtown brooklyn, where I always had trouble getting a signal in with my older phones.
maybe i miss spoke, i have full service, phone is purfect providing i dont make a data connection attempt
ok ill chart it out
Phone | Works
Data | Not Working
after trying data
phone and data dont work
for making calls i got 100% signal but not data..
well i just started having this problem last night except i cant make or receive calls niether :-/
im dieeeing here
i connects to tmobile network after manually connecting it and then i still cant make calls and the data connection has no conection at all :-/
im about to kill this phone once and for all
People with some Hermes (I think) were having problems with their radio chip overheating and destroying itself... I wonder if we're running in the same problem. HTC might have gotten some back chips.
fortuni said:
well i just started having this problem last night except i cant make or receive calls niether :-/
im dieeeing here
i connects to tmobile network after manually connecting it and then i still cant make calls and the data connection has no conection at all :-/
im about to kill this phone once and for all
Click to expand...
Click to collapse
use the reset button
that normally works for me if i try to connect to data and fail..
you know the name the wing
means the phone is built for flight, as in the one out my window its going on soon
I was having this problem back in September/October..
I would be working at a job site and would need to record the air temperature, so I'd connect to weather.com or accuweather.com. It would refuse to connect.. sometimes it would say the remote connection was refused.. I couldn't connect to any other sites either. Or I'd be chatting with my gf or best friend and would get disconnected out of nowhere and might have no phone signal at all. It drove me nuts. If my phone connection was still working, I would contact Tmobile customer service. Each time it turned out they were having data connection issues for the western US... although I live in Central US, I was still considered West hmm. It was around the same time that Tmobile was quietly changing their unlimited data plans from $29.99/month to $19.99/month.. or whatever the prices.
So.. I figured it wasn't my phone.
Around the end of that month my phone was working great.. no data probs at all.. at least not that i knew of :-D
The same problems happened for me at the beginning of the year.. but I'm assuming it was due to the insanely heavy traffic(bc of holidays, new years, vacationers, etc) the mobile network had at the time.
My phone and data are working great again without me having done anything about it.
Sometimes turning off the phone connection... which will cut off your data connection too... then reconnecting the phone and then data connection would make mine work. If not.. maybe running network wizard.
I know that didn't help, but I just wanted to say I experienced that as well.
Good Luck!!

Used G1 - What to Check for...?

If I'm to get an used G1, what should I check? The trackball? The keyboard? Total on or talk time (how to check that, BTW?)...
Thanks in advance.
test the gps and wifi, look under the battery for the water stickers, talk time don't mean $h!+. See if the void sticker is there, and most of all, make a test call, ask the other person if they hear you good.
Just as phatmanxxl said, MAKE A TEST CALL! Can't stress this enough.
And remember, you're purchasing the phone, you have the right to test out every aspect of the phone to make sure it's in proper condition, don't try to rush through because you think they'll feel weird about it.
As others have stated, check bluetooth and wifi. Make sure to meet at a place with open wifi and make sure to connect to an access point and browse. Also, bring any bluetooth stuff you intend to pair and pair with said G1.
I bought a used g1 and I checked wifi and bluetooth by turning them on but I didnt really go any further than that. I figured if they could turn on, then they worked. When I got home, I tried to connect it to my router and it will NOT connect. Havent fully tested bluetooth but since its my wife's phone and she doesnt use bluetooth or wifi, I'm ok.
Also, bring an active SIM as the guy I bought mine from had performed a wipe and didnt have a sim. Luckily I brought my wife's sim and I popped it in and went through the whole login process.
Thanks to all!

My phone is acting retarded.

Yes unfortunately my phone is only as good as it can be and again its only my fault for the reason why its acting like so.
I am having a hard time dealing with the freezing up that its doing when recieving MMS. Also I am bothered why everytime I try to send a picture through Text it asks me for a Username and Password. My settings are all messed up and a master reset didnt help.
US, TMobile, HD2 and its just as I got it from the store. The only thing was I intended to update it. I dont think it was succesful. How can I check if I got the proper update.
I enjoy the phone very much but I hate how it gets laggy when recieving messages and I want the original connection settings. As of now I cannot back up my data since I dont have my cable. I am going to the store tomorrow to purchase one. Is there somewhere or someone I can purchase it for a cheap price.
The guide in a way to see if you're on the new ROM. You might want to check the rest of the contents. Also, do not buy your cable from T-mobile. www.monoprice.com probably has them for a dollar or two.
When your phone first boots up, you'll see text in the bottom left corner. The first one is your radio version, and the third one is your ROM.
Mine, a stock phone that came with the newer radio and rom reads:
R 2.10.50.26
G 15.39.50.70u
D 2.13.9063 8g
You can also go into Manilla Settings in the Start Menu, then scroll down to About Phone, then Software Information.
As for the data cable, you state you didn't have one. How are you keeping your phone charged? They are the same cable. That aside, all you're looking for is a Micro USB cable. Certainly do not buy from tmobile. Radio Shack or somewhere online or local sell them for 5 bux or less.
Well, I have a Micro USB Cable that didnt come with the phone. Basically I plug it into my labtop or any usb outlet and my phone charges. Unfortunately I think this cable is a only a power option and not a data transfer. It never is detected with the cable. When I used to use my old cable it would detect fine and also I could use it for internet sharing. This cable is not detected by any computer.
Although I carry my laptop to work with me and hold on to it dearly. Other than that I will be ordering a new cable. As for a stock phone and being on the same rom I just checked and we are.
It seems I have started using swpe now and messaging is worse.
Swype will give you a 10 second delay before you can start in MMS for some reason. There have been a lot of MMS issues addressed, but I'm not sure if that is one of them. I just live with it. Works flawless with email.
As for the cable, maybe you've got some settings turned off in your phone. If you go to Settings, down to Other (Misc), USB to PC, what are your settings? Active Sync? Is the 'ask me first' box unchecked? If active Sync is selected, do you have active sync installed on the pc you have it plugged into? Good idea to do so if not. I find data tasks MUCH easier through active sync than the Disk Drive option.
Other than that, I would assume any micro usb cable would work, as I've used many many different ones, especially if you're getting power. I'm no expert however.

Signal issues with new note 3

I spent like 40 minutes on the phone last night with Verizon techs and got nowhere.
I upgraded to note 3 from the Thunderbolt and am having shoddy signal issues.
The major one is at my job where it's a 1 story warehouse and my office is literally 14ft from the door outside. I used to have no issues with signal on 3g or 4g with my tbolt or any previous phones and with my note 3 I cannot even make a phone call go through - it will show dialing and then after 10 or so seconds just quit. 4g either shows 2 bars or sometimes will go circle with a line through it for no service. Sometimes the internet works other times it does not.
I've also had issues driving home in which I will not receive a phone call and a voicemail will pop up or the person I'm talking to will say the phone is cutting out.
Any advice?
Current signal strength in my office is
-116dBm 24 asu
Was
-111dBm 23 asu last night.
Any thoughts or ideas would be appreciated.
Thanks
That is some fairly poor signal. You should check your thunderbolt and see how it does in the same location. The radios in the thunderbolt are solid. It is worth trying a new Note3 if the thunderbolt performs better. If more than one Note3 performs poorly, then there is a good chance that the antenna or radio implementation in the Note3 is not as robust as the thunderbolt.
Let us know.
I have terrible reception compared to note 2 it sucks
Sent from my SM-N900V using xda app-developers app
After going to one of my regular lunch spots and not being able to make/receive a phone call at all I threw in the towel and a verizon tech has a new gn3 on the way. I've seen a couple other threads here and there noting the same issues I have. Some of them said they were told by verizon that switching the phone is not going to help. We'll see.
One other odd note which I see no one talking about -
When I plug my gn3 into my computer it just charges.
Whether its usb3 or usb2 - there is no way to access or transfer any files - no popups saying device connected. Just charges the phone quietly.
I've tried installing and re-installing samsung drivers, also tried that kies program, no dice.
majormarkd said:
After going to one of my regular lunch spots and not being able to make/receive a phone call at all I threw in the towel and a verizon tech has a new gn3 on the way. I've seen a couple other threads here and there noting the same issues I have. Some of them said they were told by verizon that switching the phone is not going to help. We'll see.
One other odd note which I see no one talking about -
When I plug my gn3 into my computer it just charges.
Whether its usb3 or usb2 - there is no way to access or transfer any files - no popups saying device connected. Just charges the phone quietly.
I've tried installing and re-installing samsung drivers, also tried that kies program, no dice.
Click to expand...
Click to collapse
I can't speak for windows/pc but I installed android file transfer on my wife's iMac and plugged in through USB without any problems. I transferred all my movies and music n pics from my external hard drive to my sd card with no issues. Idk if this helps u?
Sent from my SM-N900V using Tapatalk
blap017 said:
I have terrible reception compared to note 2 it sucks
Sent from my SM-N900V using xda app-developers app
Click to expand...
Click to collapse
+1
Having the same issue with my note 3. Seems to have gotten slightly better the past few days, but still poor compared to my note 2. Thinking about taking it back to Verizon this week. Anyone know how the return/exchange process works? If I exchange it and still have problems then what are my options? Or if I return it do I get my upgrade back? Can I then repurchase it and have another 14 days to test and potentially return it?
majormarkd said:
After going to one of my regular lunch spots and not being able to make/receive a phone call at all I threw in the towel and a verizon tech has a new gn3 on the way. I've seen a couple other threads here and there noting the same issues I have. Some of them said they were told by verizon that switching the phone is not going to help. We'll see.
One other odd note which I see no one talking about -
When I plug my gn3 into my computer it just charges.
Whether its usb3 or usb2 - there is no way to access or transfer any files - no popups saying device connected. Just charges the phone quietly.
I've tried installing and re-installing samsung drivers, also tried that kies program, no dice.
Click to expand...
Click to collapse
Did you go into Settings > developer options and check USB debugging?

Note 3 SM-N900T Network Not Detected (TMobile)

Hey guys, so I tried searching for the same problem as I have and quite didn't find anything in similar. So here's a quick summary.
On vacation and phone fell on a puddle of salt water, charging port first. Was able to pick it up and it was still good; on, ringing, notifications. Then the phone had run out of battery and wasn't able to charge as it shorted my charging port. A week later, I was able to find similar charging port and had replaced it. After replacing the charging port the phone can charge, but can't seem to connect to T mobile network anymore. Have tried:
1. Sim card work on different phones.
2. Dialing *#06# - shows my IMEI
3. Dialing *#1234# - "Not registered on network"
4. Automatically and Manually connecting to T mobile network.
I no longer have the old charging port. And reconnected everything in place, port cables and antenna. If anyone could help me it would be great.
Suggest you ask in the forum for your model.
http://forum.xda-developers.com/note-3-tmobile

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