Hello,
i've found some threads here with similar problems but they all were a result of wrong baseband used after a custom rom installation.
BUT i bought a i9505 with stock 4.4.2 TW rom UGNG8 (not rooted). At some point i noticed that the phone loses sound and mic completly. Sometimes can take a call but with no sound, neather can the caller hear me, no sound from music/video player and no system sounds eather(not even with headphones plugged in). Everything goes back to normal after a reboot.
I figured it was an outdated baseband so i rooted the device, updated the baseband to the latest (UGNK4) and installed CM12. But the problem is still here. At random times the device loses all sound and only a reboot fixes it
Haven't been able to reproduce the exact moment when it happen as it seem to be completly random (gets really anoying when i need to take an important call and there is no sound )
I could really use some help with this
Cheers,
H.
Rule of thumb: If it happens across multiple roms then it is most probably a hardware issue.
I'd suggest flashing the stock rom back and see if it helps.
Make sure it's the stock rom for the country where the phone was initially bought.
For instance: If the phone was bought from Germany but you're using it in England, it is still a German version of the S4 and therefor needs the German version.
GDReaper said:
snip
Click to expand...
Click to collapse
thanks for the reply, i will try the stock firmware, maybe i missed something in the process earlier, and post back the results.
cheers,
H.
Fixed!
ok, after a lot of trial and error i narrowed it down to a hardware issue. The headphone jack was the thing making all the problems. i tried cleaning it but it didnt help, so i removed it. Device works flawless now. Already ordered a new jack. :good:
So to anyone having a similar issue -replacing (or just removing) the headphone jack does the trick.
Cheers,
H.
Related
I'm having problems when using earphones from the first day I bought my Omnia7. The problem is:
Earphones are fully functional, and there are no problems with listening music etc. But, after I make FIRST phone call using earphones or after I answer the FIRST phone call, my phone becomes unresponsive within short period of time, and I don't hear other people during calls nor they hear me. So the first call triggers all this. That first call however goes through without any problems, problems come after that. I tried using several earphones with same results. After I reboot everything works fine again.
I'm pretty much sure it isn't hardware related problem since I listen to music without any problem and the first call works great every time.
I'm running the latest version of OS and I got these new drivers from Samsung few days ago, but still no improvement. Anyone here with similar problems and if so, did you manage to solve it and how?
...
Almost 300 views so far, but none reply... It can't be I'm the only one with this kind of problem?!
I have same problem! Please help
When did you guys get your phone. Where are you now, have you flashed your phone or messed with any functions with in the Diagnosis App at all.
Omnia 7 has original Rom with mango update, no modding or special things.
Finally, some activity in this thread!
I had this problem, with stock Rom and also with several custom roms, so it must be hardware related. On the other hand, it shows some signs of software related issues, so I'm still confused...
hatuna said:
Finally, some activity in this thread!
I had this problem, with stock Rom and also with several custom roms, so it must be hardware related. On the other hand, it shows some signs of software related issues, so I'm still confused...
Click to expand...
Click to collapse
Samsung in a nutshell
I have a problem with my phone when I hear songs with the loudspeaker or the application of multimedia the speaker did not work for me but when I plug the headphones All things work as usual
And conversation at the receiver does not work I can not hear the other person and the other person can not hear me but everything works good with the loudspeakerthe otherside hear me and I hear the other side and everything works as normal with headphones
And another problem that when I connect the headset songs begin to work alone and I opened the Google SPEAK
In short as I have noticed a problem when it comes to audio device I have no idea how it happened not touch anything any device settings
Please I need your help I tried everything i try to change the kernel i try to change the baseband i try to change roms
just everything i can think that can help And nothing helped
p.s: Sorry if I have mistakes in English
Same
I have this EXACT problem. I tried to flash a different rom, several different roms actually. It is the strangest thing. I didn't drop it or anything. The problem is that the phone constantly thinks that a headset is plugged in, even if one is not plugged in. You can use the app Soundabout, and disable headset detection as a workaround. I ordered a new headphone jack, thinking it must be hardware, and something broken in the jack. I replaced the headphone jack, and am still having the same problem.
It's crazy that this exact thing is happening to you too... makes me wonder... when did it start for you? What radio do you have? Have you used a slimport adapter at some point?
The only thing left I can think of is reflashing bootloader and radio. Going to try that now and report back.
unknownprotocols said:
I have this EXACT problem. I tried to flash a different rom, several different roms actually. It is the strangest thing. I didn't drop it or anything. The problem is that the phone constantly thinks that a headset is plugged in, even if one is not plugged in. You can use the app Soundabout, and disable headset detection as a workaround. I ordered a new headphone jack, thinking it must be hardware, and something broken in the jack. I replaced the headphone jack, and am still having the same problem.
It's crazy that this exact thing is happening to you too... makes me wonder... when did it start for you? What radio do you have? Have you used a slimport adapter at some point?
The only thing left I can think of is reflashing bootloader and radio. Going to try that now and report back.
Click to expand...
Click to collapse
Its start this week i have radio 54 but i try every radio and no i dont use this adapterand thanx for the app that you post but this is a Temporary solution
Yes, the app is a temp fix... and it gets annoying. I tried to flash bootloader and radios, and still no luck. I asked about slimport, because it is the only "new" thing I have done with my phone recently. I was on .54 radio too, but switched back to 48 or 44 (cant remember which it is at the moment, the american 4.2.2 radio)
can you verify that the app does allow your phone to work? It is very odd that we have the same pfroblem. Do you flash roms often? I do about once a week
i back to stock rom from miui rom in this week and then the problem start
it seems like mine broke after a rom flash as well. I was on june 10 build of PA, then went to june 14 build. clean flash back didnt fix though
unknownprotocols said:
it seems like mine broke after a rom flash as well. I was on june 10 build of PA, then went to june 14 build. clean flash back didnt fix though
Click to expand...
Click to collapse
i think this is a Hardware problem Because we flash roms and Nothing help
I am inclined to agree. I wanted to test all options first though. I called Google again last night, and the support guy said he has heard this a few times, and they always wind up replacing the phone.
Sent from my Nexus 4 using Tapatalk 4 Beta
unknownprotocols said:
I am inclined to agree. I wanted to test all options first though. I called Google again last night, and the support guy said he has heard this a few times, and they always wind up replacing the phone.
Sent from my Nexus 4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
you know how can i send my phone to google from israel ?
I am having hell just getting it done from USA... I bought it on eBay, and having to work with guy I bought it from
Sent from my Nexus 4 using Tapatalk 4 Beta
Tried searching the threads but didn't find anyone with the same problem. But for some reason sound stopped coming out of my phone. When I say sound, I mean if I try to play any music, use speakerphone, videos, alarms, keypad tones, etc. No sound will come out of my phone. I can make a call using the phone but when I try to use speakerphone nothing comes out. I can hear someone when I'm talking to them on the phone and they can hear me fine and earphones also work fine.
I tried Odin back to stock, then doing a factory reset and even with the factory reset I still don't hear anything when the AT&T logo plays when the phone is turned on.
Any ideas or suggestions? It was working fine this afternoon then for some reason all of a sudden stopped. I'm not sure if I placed my phone in my glove compartment too hard or if I did something else that maybe dislodged an internal cable or something.
Any help would be appreciated.
Looks like you may have a physical problem with the phone. The main speaker is dead somehow. That speaker does music, alert noises, etc, while a separate speaker does your in call audio (directly to your ear so the call is private..). This happened to me once on my iPhone4 where a tiny tiny tiny tab of glass cleaner got into the headset when I was cleaning it. it dried and sorted itself out within a day. If that's the case with yours try drying it out. If not, then you may have to submit it to Samsung or your carrier for warranty.
WoodburyMan said:
Looks like you may have a physical problem with the phone. The main speaker is dead somehow. That speaker does music, alert noises, etc, while a separate speaker does your in call audio (directly to your ear so the call is private..). This happened to me once on my iPhone4 where a tiny tiny tiny tab of glass cleaner got into the headset when I was cleaning it. it dried and sorted itself out within a day. If that's the case with yours try drying it out. If not, then you may have to submit it to Samsung or your carrier for warranty.
Click to expand...
Click to collapse
Thanks for the reply, WoodburyMan. I'm thinking my phone might be experiencing a "supernatural" problem. For one reason or another my alarm went off this morning and everything started to work fine. Although there were some syncing issues with my Gmail. Who knows, last night when all this happened, my battery was at 50%. Maybe it needed a charge or just a night to "sleep off" its issues. In any case, it seems to be working fine for the time being. Hopefully it stays that way.
i was having a similar problem and don't know what is going on. All my sounds work and for some reason when i silence my phone and try and turn the sound back on EVERY sound works EXCEPT for my Media. like notifications, bleeps , etc all work but i can't hear music at all and i can't unmute it. ive tried a whole bunch of stuff and did a reset and nothing yet. As soon as i restart the phone, then the media sound wrks again.. any ideas?
i have same problem after update on 4.3 days before tried to reset cleared ewerything but nothing hapens. if someone know how to fix problem please help me.
Same Problem since Android 4.3 update
magdasrbija said:
i have same problem after update on 4.3 days before tried to reset cleared ewerything but nothing hapens. if someone know how to fix problem please help me.
Click to expand...
Click to collapse
I have the same problem, no sounds coming from any source (media, calls, or other) without headphones.
I tried factory reset, but it still in 4.3
I tried adapt sound hidden feature and nothing works
Seems it's a real problem
Need help, waiting for a response from samsung
plz help !!!
I think i found problem its in 3,5mm connector I play a little with my headphones ( plug in plug out couple times) and sound work again...:good:
When I flash differents modem versions, I lost wifi and sound too, then I flash original modem and same wifi-fix and sound again works!
I replace with new connector it's not him. Problem not solved. It's software definitely!
Ear speaker not Working in Galaxy S4.SOLUTION FINALLY FOUND
I hadthis problem for a lot of time...when i was on the phone with a call instantly the sound was off...the loud speaker and the headphones and bluetooth were ok but the ear speaker was off. Firstly i thought that the cause of the problem was the fact the i have rooted my phone...i change a lot of roms... and some times the ear speaker was starting to work but then the same think instantly went down...i unrooted my phone but the problem was still there.... I TRY also the function *#0*# and when i push the botton of the "reciever" some times was working some times not..... when i was playing on this one time i push hard on the screen and has start to work again,.... Then i thought that the time to open the device has come.... Some youtube help on how to disassebly a galaxy s4 and i found the connector for the ear speaker...... i cleaned it... i used the hair dryer and the a connector spray for mantainence and the problem was fixed....I have seen after 2 days reaserch on the net that many people with a galaxy s4 have this problem.... in my opinion is a matter of humidity in this connector.... after hairdrying and a connector spray my phone was fixed... No need to send it back to samsung ....and pay money..because its rooted..(my knox counter is still 0x1 ) .
That was all falks .. hope to help somebody... its very easy to fix this problem once you understand the cause of it!!!
Konstantinos The Greek
Sort of the same problem with s4 i337m
I recently flashed CyanogenMod on my S4 and now I have no volume at all. Anywhere. I also can't play videos of any kind. Snapchat, youtube, or web videos. I also get no volume with ringer and in call. I have tried flashing different ROM's and the problem persists. Any idea what the problem might be?
Maybe its the earpiece flex problem
Sent from my XT535 using xda app-developers app
I recently got an S4 i337, it was on 4.4.2. I wanted to root and unlock it so i downgraded it to 4.3 using two files from some other thread:
AP_I337UCUEMK2_1921628_REV06_user_low_ship_MULTI_C ERT.tar.md5
JFLTE_USA_ATT_16G.pit
Phone flashed fine to 4.3, then i had to change modem to USUAMDL. Used saferoot to root and regionlock away to unlock. Long story short after spending two days i was able to root and unlock the phone. I was happy and finally started restoring my data. But i suddenly noticed that there was no sound at all. Now the phone is on mk2 rom and i have no sound whatsoever. When i try to make a call, it hangs. When i try to play some music it says "sorry the player does not support this type of audio file"
I am very frustrated because i have been searching but couldnt find a solution. I cannot flash any other file e.g. mk2 to NB1 or any other MDL rom through odin. I used *#0*# to get to the hardware menu and tested speaker but it doesnt do anything. I still think its a software problem because phone is not able to make any calls either or play music files and hangs. I would greatly appreciate help.
nitagro said:
I recently got an S4 i337, it was on 4.4.2. I wanted to root and unlock it so i downgraded it to 4.3 using two files from some other thread:
AP_I337UCUEMK2_1921628_REV06_user_low_ship_MULTI_C ERT.tar.md5
JFLTE_USA_ATT_16G.pit
Phone flashed fine to 4.3, then i had to change modem to USUAMDL. Used saferoot to root and regionlock away to unlock. Long story short after spending two days i was able to root and unlock the phone. I was happy and finally started restoring my data. But i suddenly noticed that there was no sound at all. Now the phone is on mk2 rom and i have no sound whatsoever. When i try to make a call, it hangs. When i try to play some music it says "sorry the player does not support this type of audio file"
I am very frustrated because i have been searching but couldnt find a solution. I cannot flash any other file e.g. mk2 to NB1 or any other MDL rom through odin. I used *#0*# to get to the hardware menu and tested speaker but it doesnt do anything. I still think its a software problem because phone is not able to make any calls either or play music files and hangs. I would greatly appreciate help.
Click to expand...
Click to collapse
I'm having the same problem after downgrading from 4.4.2 to 4.3 in order to root. The problem with the music not being able to play is very frustrating but not being able to make or receive phone calls is beginning to become a real problem.
nitagro said:
I recently got an S4 i337, it was on 4.4.2. I wanted to root and unlock it so i downgraded it to 4.3 using two files from some other thread:
AP_I337UCUEMK2_1921628_REV06_user_low_ship_MULTI_C ERT.tar.md5
JFLTE_USA_ATT_16G.pit
Phone flashed fine to 4.3, then i had to change modem to USUAMDL. Used saferoot to root and regionlock away to unlock. Long story short after spending two days i was able to root and unlock the phone. I was happy and finally started restoring my data. But i suddenly noticed that there was no sound at all. Now the phone is on mk2 rom and i have no sound whatsoever. When i try to make a call, it hangs. When i try to play some music it says "sorry the player does not support this type of audio file"
I am very frustrated because i have been searching but couldnt find a solution. I cannot flash any other file e.g. mk2 to NB1 or any other MDL rom through odin. I used *#0*# to get to the hardware menu and tested speaker but it doesnt do anything. I still think its a software problem because phone is not able to make any calls either or play music files and hangs. I would greatly appreciate help.
Click to expand...
Click to collapse
Flash the modem back to a newer one. It is known that if you put an old NON-HLOS with the 4.4.2 bootloader that you lose sound.
DeadlySin9 said:
Flash the modem back to a newer one. It is known that if you put an old NON-HLOS with the 4.4.2 bootloader that you lose sound.
Click to expand...
Click to collapse
Isn't the modem the same thing as the baseband? If so I have NC1 as my modem and can't find a newer one.
I have a similar problem with my speaker...
I've tried to replace phisical speaker and daughterboard... But still not work...
When in Android will played a sound (screen lock, music palying, dialing...) on the speaker come out only "tic"s... for the duration of sound... Then speaker will stop... Any ideas?
On about 50% of calls, I hear terrible audio! (But when I call people, they can hear me perfectly good through the mic). I don't think it is an issue with cell reception, because sometimes quality is poor no matter if bars are high or low. The other 50% of calls sound great. My sister has no issues with her SGS5.
I tried factory resetting my phone, but still the problem persists. I'm in the USA and I have the SGS5 international version, so I wasn't able to get a warranty.
Here is an audio clip of what calls sound like:
https://drive.google.com/file/d/0BxuJib1Gmx3_SkpHWS01YjQzNEU/view?usp=sharing
Thinking back about it now, I don't remember having this issue when I first got my phone, and I did do some modifications to my phone since then.
I had rooted my phone.
The original firmware installed was G900FXXU1ANE2.
Downloaded the original firmware from sammobile.com and flashed it to my phone to unroot it.
Factory reset the phone.
So maybe there is a problem with the firmware? I reflashed the firmware a couple times. I'm going to try flashing an earlier firmware version and see if it makes a difference.
Flashing an earlier firmware didn't help. After doing further tests, I think the issue may be only happening with connections to GSM towers. Very difficult to discover the cause with this issue since it's hard to reproduce.
Sepero said:
Here is an audio clip of what calls sound like:
Click to expand...
Click to collapse
Have you tried turning off noise cancellation? This bubbling sound on the receiving side might have to do with processing by the Audience chip.
This is very frustrating.
I use my phone for calls between 3-5 hours a day. I've been having this issue where I'll be on a call and after some time (ranges between 2-10 minutes) I can continue to hear people but they can't hear me. I use the Samsung headphones with a built in mic to talk. I'll notice that they can't hear me, I'll unplug the headphones and they still can't hear me. I hit speaker phone and still can't be heard. I end up hanging up and calling back. This happens about 30% of the calls I'm on. I also bought other Samsung headphones and the problem persists. It's also not always with my headset. I've had this muting issue happen while talking directly on the phone.
Here is the kicker. I'm on my 3rd s6 edge+ and I've had the problem with all 3!! My first phone the microphone by the speaker stopped working. My second one started having the same issue with the mic. But all three had the same exacting muting issue.
Anyone else in the same boat? Any suggestions on fixing this?
Thanks
mikeysweet said:
This is very frustrating.
I use my phone for calls between 3-5 hours a day. I've been having this issue where I'll be on a call and after some time (ranges between 2-10 minutes) I can continue to hear people but they can't hear me. I use the Samsung headphones with a built in mic to talk. I'll notice that they can't hear me, I'll unplug the headphones and they still can't hear me. I hit speaker phone and still can't be heard. I end up hanging up and calling back. This happens about 30% of the calls I'm on. I also bought other Samsung headphones and the problem persists. It's also not always with my headset. I've had this muting issue happen while talking directly on the phone.
Here is the kicker. I'm on my 3rd s6 edge+ and I've had the problem with all 3!! My first phone the microphone by the speaker stopped working. My second one started having the same issue with the mic. But all three had the same exacting muting issue.
Anyone else in the same boat? Any suggestions on fixing this?
Thanks
Click to expand...
Click to collapse
Doh. I dont know which firmware/rom/kernel you're running but maybe you should wipe cache/dalvik or clean re-flash.. If already rooted, give a try a custom kernel. Hope you solve it. Thanks.
I have the exact same issue, except my call quality is poor and calls drop a lot as well. Im on my 3rd phone as well. All the issues have followed me on the phone. T mobile told me that I would have to wait for the marshmallow update since its a known issue with the phone and it should correct it. I told them it wasnt a good answer so they are sending me a new sim card to try out and see if that helps. Personally I hope it doesnt so I can get a new device
Konsstantine34 said:
Doh. I dont know which firmware/rom/kernel you're running but maybe you should wipe cache/dalvik or clean re-flash.. If already rooted, give a try a custom kernel. Hope you solve it. Thanks.
Click to expand...
Click to collapse
Oops!
I'm running completely stock, no root/rom/kernel changes at all:
Build# LMY47X.G928AUCU2AOJ1
Android: 5.1.1
Kernel Version: 3.10.61-5921265
bb4ninja said:
I have the exact same issue, except my call quality is poor and calls drop a lot as well. Im on my 3rd phone as well. All the issues have followed me on the phone. T mobile told me that I would have to wait for the marshmallow update since its a known issue with the phone and it should correct it. I told them it wasnt a good answer so they are sending me a new sim card to try out and see if that helps. Personally I hope it doesnt so I can get a new device
Click to expand...
Click to collapse
Ugh. It's going to take forever for Marshmallow to come out. First Samsung needs to rip it apart, then AT&T before it gets to me.
Let me know how the SIM change works for you. That's one thing I've yet to try.
mikeysweet said:
Oops!
I'm running completely stock, no root/rom/kernel changes at all:
Build# LMY47X.G928AUCU2AOJ1
Android: 5.1.1
Kernel Version: 3.10.61-5921265
Click to expand...
Click to collapse
Umm. I see thats AT&T, isnt it? If so, you have got locked bootloader etc, I dont have proper info about it sorry. I prefer you to try something like wipe cache/dalvik etc but it may bricks your phone. So you better ask that in AT&T Forum Good luck.
Edit: I saw your post after posted mine lol. I've simfree g928C btw.