My volume key is almost impossible to use. If I use my fingernail and press it in exactly the right spot (takes about 20 seconds), I will get it to pop up. Is there someway to fix this. The tab 4 is only about 2 months old and I am sure that I can return it to Samsung if there is no way to fix it. Am willing to pay $20 to $30 to fix it to avoid the hassle of sending it back. Thanks for any help that can be given.
decijp said:
My volume key is almost impossible to use. If I use my fingernail and press it in exactly the right spot (takes about 20 seconds), I will get it to pop up. Is there someway to fix this. The tab 4 is only about 2 months old and I am sure that I can return it to Samsung if there is no way to fix it. Am willing to pay $20 to $30 to fix it to avoid the hassle of sending it back. Thanks for any help that can be given.
Click to expand...
Click to collapse
If it's a relatively simple fix then I am willing to bet for that $30 a local cell phone repair shop could have it going within a couple hours for you... If it requires soldering a new switch to the board then it will probably be a bit more and you'll have to decide to pay it or send it to Samy
Thanks GG. Turns out that when I mistook the volume key for the SD spot, I separated the frame from the screen a little. Took it to a repair shop, and he had it running in 1 minute. Gave him $20 and made the repairer very happy.
decijp said:
My volume key is almost impossible to use. If I use my fingernail and press it in exactly the right spot (takes about 20 seconds), I will get it to pop up. Is there someway to fix this. The tab 4 is only about 2 months old and I am sure that I can return it to Samsung if there is no way to fix it. Am willing to pay $20 to $30 to fix it to avoid the hassle of sending it back. Thanks for any help that can be given.
Click to expand...
Click to collapse
decijp said:
Thanks GG. Turns out that when I mistook the volume key for the SD spot, I separated the frame from the screen a little. Took it to a repair shop, and he had it running in 1 minute. Gave him $20 and made the repairer very happy.
Click to expand...
Click to collapse
No problem! If I was any help at all could you please hit the Thanks button for me? (Thumbs up)
GeeKerGurL said:
No problem! If I was any help at all could you please hit the Thanks button for me? (Thumbs up)
Click to expand...
Click to collapse
Got it and did it. First time I learned to do it. Owe a couple of other people thanks.
Related
Right, quite new to the this scene, so let's do a quick introduction first
Me is TB, or TheBlasphemer. I'm a high-school student from the Netherlands. Coding and reversing (eg finding out how other programs work) are my obsessions
I recently bought a T-Mobile MDA Pro, and that's why I'm here
Anyway, I wanted to find out how to control the LEDs of the device trough a program, so I disassembled AllLedMgr.dll. While playing around with the arguments it would accept, I ended up with nothing happening on the first two possible arguments, but on the second one my device would just start shaking
So for anyone that's interested, here is the program with source attached
Maybe it's useful for some of our female members >:] ?
Hope you have a good time with your 1000$ vibrator
EDIT:
Some other ideas:
Re-write the program to wait 5 seconds, then start shaking, wait till a certain button is pressed, and stop shaking Next bind it to a hotkey you don't use.
Next time a friend wants to see your gizmo, hit the hotkey, and let him or her hold it
After 5 seconds they'll get the scare of their lives
Force feedback games!!
*patents*
Ward said:
Force feedback games!!
*patents*
Click to expand...
Click to collapse
Could be one of the possibilities
You're free to use the code, but I'd appreciate it if you put my name in the credits/about
Uhm,
I got airstrike fron an Asian magician ext-rom. It has vibration on being hit & I dislike that cause it's vibrating to much. If it would be adjustable on the other hand...
M
After 5 seconds they'll get the scare of their lives
Click to expand...
Click to collapse
and when 1000$ gizmo will fall down and total lost... :twisted:
acidizer282 said:
After 5 seconds they'll get the scare of their lives
Click to expand...
Click to collapse
and when 1000$ gizmo will fall down and total lost... :twisted:
Click to expand...
Click to collapse
Hmmmm... yeah... didn't think about that
Luckily I didn't try it yet
I'm hoping someone on here can help me. My home button doesn't work and I wiped my system and boot partitions. So currently there's no ROM on the phone and I can't get into download mode or anything. The other thing is, when I turn the phone I see "static" over the entire screen. I've attached a image showing this.
Is your home button broken due to a software error or a hardware error?
TahaX said:
Is your home button broken due to a software error or a hardware error?
Click to expand...
Click to collapse
Hardware I think, all of the other buttons work apart from that one. I'm tempted to order a new one online but I'm not sure if that'll help much.
Do you think I could use a KDZ flasher to get the stock ROM back on it if I had a working home button?
If your home button is working, you can do everything. I'm afraid that you won't get far with a broken one. Are you planning on ordering a new phone or a new home button online?
TahaX said:
If your home button is working, you can do everything. I'm afraid that you won't get far with a broken one. Are you planning on ordering a new phone or a new home button online?
Click to expand...
Click to collapse
I'm getting a Nexus 5 in about 2 weeks but I think I might order a home button online aswell just so I can have a backup phone for when my nexus dies while I'm out.
I personally recommend you to not buy a new home button for your phone. You can't mount it on yourself unless you have some experience in engineering first of all, and secondly your Nexus 5 outsmarts P705 in so much ways that we could lose count. Save your money and arrange a funeral for your phone.
TahaX said:
I personally recommend you to not buy a new home button for your phone. You can't mount it on yourself unless you have some experience in engineering first of all, and secondly your Nexus 5 outsmarts P705 in so much ways that we could lose count. Save your money and arrange a funeral for your phone.
Click to expand...
Click to collapse
They're about $11 on ebay and they just clip in. I don't see how that would be hard to replace but thanks.
OmgImAlexis said:
They're about $11 on ebay and they just clip in. I don't see how that would be hard to replace but thanks.
Click to expand...
Click to collapse
In that case, disregard what I said and if you have some money left over, go ahead and buy it. If you need anymore help, don't be afraid to ask!
Background: My brand new Nexus 6 has a problem on the bottom speaker grille where it protrudes about 1mm more on the right side than it is supposed to. I have tried just pushing it back into place but it just keeps going back to this position. I have tried to overlook it as it is such a small issue, but its driving me insane. I decided to get a hold of Moto and see what they can do (before trying to deal with ATT, ugh)
Conversation is as follows:
Suzette: Hi, my name is Suzette. How may I help you?
Me: hey there
Me: I just got a Nexus 6 from ATT last week. For the most part I am loving it BUT
Me: The bottom speaker grille protrudes a little more on the right than the left.
Me: And just like 1-2mm. I have tried to look past it but its driving me nuts!!! And the more I think about it, on a $650 phone I really shouldn't have any manufacturing defects like this.
Me: Just wondering what I need to do to get it fixed/replaced. Or is this something i should go back to the ATT store I got it at for a replacement?
Suzette: I do apologize for that but I'll be more than glad to help you, remember that here at Motorola we love to help our customers.
Suzette: When did you purchase that?
Me: Last week, if you need an exact date I can grab the receipt
Me: 02/15 actually
Suzette: By the way can I have your first and last name, phone number, email address and location? for chat documentation purposes.
Me: ----------, ----------, ---------------------
Me: I am in Bismarck ND
Suzette: Thanks
Suzette: We are going to do some troubleshooting steps since this is a brandnew.
Me: Okay
[Commentary]: At this point I am extremely confused. Are they going to ask me to fix this myself? Will that not void the warranty? Is this a trick? Read on to find out.
Suzette: Do you have the phone right now>
Me: Yes
Suzette: This will remove any temporary files that may be causing the problem, but will not delete your files or settings.
With the phone powered off, press and hold the Volume Down button and the Power button at the same time until the device turns on.
You will see the word "Start" with an arrow around it.
Press the Volume Down button twice to highlight "Recovery mode"
Press the Power button to restart into Recovery mode.
You'll see an image of an Android robot with a red exclamation mark and the words "No command."
While holding down the Power button, press the Volume Up button.
Use the volume buttons to scroll to "wipe cache partition" and press the Power button to select it.
"Reboot system now" will be highlighted, press the Power button to select it.
Me: How is this going to help a manufacturing defect? My problem is that the speaker grille is physically protruding more than it should.
Suzette: Oh I see
Suzette: Have you drop it?
Me: No. It was like this out of the box. It is a manufacturing defect.
Suzette: Oh I see
Suzette: We should need to replace that
Suzette: If you want since you just both it please try to ask if they can still replace it or if not contact us again and replace it to us.
[Exit]
Really?
Regardless of how terrible that conversation went with Motorola, you're well within your 14-30 day "Buyers remorse" time frame with AT&T, they should replace it outright at the store if they have some in stock.
LOL wow! That's pretty crazy.
I dont understand. If you are still within your return window, why wouldnt walk in to an ATT store and simply swap it out for a brand new one? In and out in 20 minutes VS. getting the run around from Motorola, giving them a credit card so they can place a $500 hold on it, waiting a few days to get the replacement (Wont say new because it would likely be a refurb) and having to mail the old one back.
Their online support is absolutely terrible. I had the same experience a week ago. My supplied turbo charger no longer works, and my phone only charges through my computer. One would assume the turbo charger is defective. They put me through the same troubleshooting BS, and the agent I spoke to had terrible reading comprehension. Calling the phone support is the only way to get issues resolved.
stevessvt said:
I dont understand. If you are still within your return window, why wouldnt walk in to an ATT store and simply swap it out for a brand new one? In and out in 20 minutes VS. getting the run around from Motorola, giving them a credit card so they can place a $500 hold on it, waiting a few days to get the replacement (Wont say new because it would likely be a refurb) and having to mail the old one back.
Click to expand...
Click to collapse
Because last time I went to the AT&T store with a phone issue I had to "check in" with the door guy, then sat and waited for an hour and a half with my two year old son, then he started to get bored and flip out and I had to leave. This has been my experience probably the last 5 times I tried to do something with AT&T. They have the slowest in-store service I have ever seen in my life.
MrStig91 said:
Because last time I went to the AT&T store with a phone issue I had to "check in" with the door guy, then sat and waited for an hour and a half with my two year old son, then he started to get bored and flip out and I had to leave. This has been my experience probably the last 5 times I tried to do something with AT&T. They have the slowest in-store service I have ever seen in my life.
Click to expand...
Click to collapse
FWIW: you can make an in store appointment via AT&T.com.
cam30era said:
FWIW: you can make an in store appointment via AT&T.com.
Click to expand...
Click to collapse
You have obviously never visited a Bismarck AT&T store. They don't care about your appointment. Or anything for that matter.
MrStig91 said:
You have obviously never visited a Bismarck AT&T store. They don't care about your appointment. Or anything for that matter.
Click to expand...
Click to collapse
Hey, sorry. Didn't mean to offend you. Was only trying to help.
cam30era said:
Hey, sorry. Didn't mean to offend you. Was only trying to help.
Click to expand...
Click to collapse
Sorry man. Meant to put an "lol" at the end of that to portray speaking in more of a laughable way than offense. I always seem to forget that on the internet you can't see my face. XD
MrStig91 said:
Sorry man. Meant to put an "lol" at the end of that to portray speaking in more of a laughable way than offense. I always seem to forget that on the internet you can't see my face. XD
Click to expand...
Click to collapse
No problem
RTNDO128 said:
Their online support is absolutely terrible. I had the same experience a week ago. My supplied turbo charger no longer works, and my phone only charges through my computer. One would assume the turbo charger is defective. They put me through the same troubleshooting BS, and the agent I spoke to had terrible reading comprehension. Calling the phone support is the only way to get issues resolved.
Click to expand...
Click to collapse
I have the same problem with my charger. Good luck getting a replacement. I have been waiting over a week and haven't even gotten an email confirmation.
Sent from my Nexus 6 using XDA Premium HD app
Wow lol hope I don't have to deal with them
MrStig91 said:
Background: My brand new Nexus 6 has a problem on the bottom speaker grille where it protrudes about 1mm more on the right side than it is supposed to. I have tried just pushing it back into place but it just keeps going back to this position. I have tried to overlook it as it is such a small issue, but its driving me insane. I decided to get a hold of Moto and see what they can do (before trying to deal with ATT, ugh)
Conversation is as follows:
Suzette: Hi, my name is Suzette. How may I help you?
Me: hey there
Me: I just got a Nexus 6 from ATT last week. For the most part I am loving it BUT
Me: The bottom speaker grille protrudes a little more on the right than the left.
Me: And just like 1-2mm. I have tried to look past it but its driving me nuts!!! And the more I think about it, on a $650 phone I really shouldn't have any manufacturing defects like this.
Me: Just wondering what I need to do to get it fixed/replaced. Or is this something i should go back to the ATT store I got it at for a replacement?
Suzette: I do apologize for that but I'll be more than glad to help you, remember that here at Motorola we love to help our customers.
Suzette: When did you purchase that?
Me: Last week, if you need an exact date I can grab the receipt
Me: 02/15 actually
Suzette: By the way can I have your first and last name, phone number, email address and location? for chat documentation purposes.
Me: ----------, ----------, ---------------------
Me: I am in Bismarck ND
Suzette: Thanks
Suzette: We are going to do some troubleshooting steps since this is a brandnew.
Me: Okay
[Commentary]: At this point I am extremely confused. Are they going to ask me to fix this myself? Will that not void the warranty? Is this a trick? Read on to find out.
Suzette: Do you have the phone right now>
Me: Yes
Suzette: This will remove any temporary files that may be causing the problem, but will not delete your files or settings.
With the phone powered off, press and hold the Volume Down button and the Power button at the same time until the device turns on.
You will see the word "Start" with an arrow around it.
Press the Volume Down button twice to highlight "Recovery mode"
Press the Power button to restart into Recovery mode.
You'll see an image of an Android robot with a red exclamation mark and the words "No command."
While holding down the Power button, press the Volume Up button.
Use the volume buttons to scroll to "wipe cache partition" and press the Power button to select it.
"Reboot system now" will be highlighted, press the Power button to select it.
Me: How is this going to help a manufacturing defect? My problem is that the speaker grille is physically protruding more than it should.
Suzette: Oh I see
Suzette: Have you drop it?
Me: No. It was like this out of the box. It is a manufacturing defect.
Suzette: Oh I see
Suzette: We should need to replace that
Suzette: If you want since you just both it please try to ask if they can still replace it or if not contact us again and replace it to us.
[Exit]
Really?
Click to expand...
Click to collapse
Please PM me the Case #.
Mark
Motorola Support
MarkAtMoto said:
Please PM me the Case #.
Mark
Motorola Support
Click to expand...
Click to collapse
She gave me a case number but I didn't save it. Closed the chat and decided I will deal with att directly first and if that doesn't work I'll just call moto on the phone.
MrStig91 said:
She gave me a case number but I didn't save it. Closed the chat and decided I will deal with att directly first and if that doesn't work I'll just call moto on the phone.
Click to expand...
Click to collapse
You could also provide the day, time and email address used.
Mark
Motorola Support
MarkAtMoto said:
You could also provide the day, time and email address used.
Mark
Motorola Support
Click to expand...
Click to collapse
I saved all of my chat logs and my phone calls were all recorded. When I presented them all to at&t they extended my buyers remorse period 1 extra week. If a replacement charger doesn't come in by Wednesday this phone will be returned. Incident number 150214-021312 , 150218-015784 , 150215-003297 , 150215-000786. Total number of phone calls to Motorola 5. Number of live chats 11. Number or working chargers 0.
Sent from my Nexus 6 using XDA Premium HD app
Yeah Motorola customer support is absolute garbage. I've had nothing but trouble any time I've dealt with them.
Phone hold time was unbelievable, I left my phone on speaker while at work. It was over 1.5hrs before I finally hung up. Got on Twitter and then got some resolution. Sent my phone in to get the broken glass repaired. They received it Tuesday and overnighted a brand new phone (sealed retail box) that Friday. So the repair side of the house was chill and I got to keep my original charger etc.
I only needed to chat with Motorola about getting Motocare for a new Nexus 6 that I bought from the original purchaser. When I couldn't produce the exact purchase date, just an approximation (within a week, accuracy-wise) I was told to contact phone support and given that contact info. Instead, I got the purchase details from the original purchaser and went back to Motorola chat Support, which then directed me to a link on their site to apply for the protection plan.
Overall, a positive experience. With the "can't connect to camera" bug hitting me recently, I might need to contact them again if this seems more of a h/w than s/w glitch (i.e., I was able to get camera back by clearing Google Camera data+cache a few times and reinstalling its update).
- ooofest
My phone just got delivered. I excitedly opened it, peeled the plastic off the screen and pressed the power button to turn it on. I felt a short series of vibrations, but the screen didn't illuminate. I thought perhaps the battery was low/dead, so I plugged the phone in and let it charge for a bit. Still nothing. If I press the volume down in conjunction with the power button I hear the sound of a screenshot being taken, but still cannot get the screen to illuminate. I'm so disappointed that I'm going to have to send this back and order a replacement. If anyone has any suggestions, I'd love to hear them.
No suggestion other than an exchange. I decided on a return because I realized I'm still fine wtih my GS5... mine seemed to have come with the accelerometer/gyro busted as I couldn't get it to rotate in any app regardless of the menu setting of rotation and after a factory reset.
vacaloca said:
No suggestion other than an exchange. I decided on a return because I realized I'm still fine wtih my GS5... mine seemed to have come with the accelerometer/gyro busted as I couldn't get it to rotate in any app regardless of the menu setting of rotation and after a factory reset.
Click to expand...
Click to collapse
I'm chatting with a customer support rep, but they won't do anything until I let it charge for 8-12 hours. I explained to them that the phone is clearly on, it's just the screen that isn't working, and they said it doesn't matter, this is step one of all troubleshooting steps. Lame.
OneNutShort said:
I'm chatting with a customer support rep, but they won't do anything until I let it charge for 8-12 hours. I explained to them that the phone is clearly on, it's just the screen that isn't working, and they said it doesn't matter, this is step one of all troubleshooting steps. Lame.
Click to expand...
Click to collapse
Try the online return option.. no need to talk to anyone. I already got the return label, haha. =)
vacaloca said:
Try the online return option.. no need to talk to anyone. I already got the return label, haha. =)
Click to expand...
Click to collapse
If I go that route, am I able to get any sort of expedited reorder, or am I just reordering from scratch?
OneNutShort said:
If I go that route, am I able to get any sort of expedited reorder, or am I just reordering from scratch?
Click to expand...
Click to collapse
Either/or. They have both options.. check it out.
Why do people ask questions like this.. Its obviously not normal..
StreetkillnHD said:
Why do people ask questions like this.. Its obviously not normal..
Click to expand...
Click to collapse
Pretty clear that he was aware that it wasn't normal. But sometimes people have been through the same situation and may have advice. Whether it be getting the device working or the return process. Also, that's what the Q&A section is for. Why to people make completely unproductive comments? No idea, but it happens a lot.
Hi guys.
New to the forum, but looking forward to it.
My Galaxy S4 i9500 has a damaged volume button and is giving me awful problems when turning my phone on.
When the phone boots up it goes into some sort of recovery mode ...................................... which is not what I'm after!
After much 'teasing' with a set of tweezers I managed to get the phone switched on okay, but I'm now scared to turn it off, obviously.
I need a replacement button!
Samsung said they could fix it for £125!!! They said the button is part of the display module, but I'm not convinced.
Is there anywhere reliable where I could purchase a new volume button.
Please tell me what I want to hear.
Oh, I'm UK based.
Many thanks in advance,
19slime58
lol £125!!!
Try to search on ebay.co.uk . You can find them from £1.50
..
Retrial said:
lol £125!!!
Try to search on ebay.co.uk . You can find them from £1.50
Click to expand...
Click to collapse
Thanks mate.
Any idea how easy they are to fit?
19slime58
19Slime58 said:
Thanks mate.
Any idea how easy they are to fit?
Click to expand...
Click to collapse
I have never tried it, however there are some videos in youtube. If you find it hard to do it, buy the replacement buttons and go to a local tech service shop, and let them do it for you. I don't think they will charge you a lot